W91249-24-Q-0006.pdf

SEE ADDENDUM

(No Collect Calls)

W9124924Q0006 05-Feb-2024

b. TELEPHONE NUMBER

706-791-1813

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 12 Feb 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912499. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BRODERICK JENKINS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

W6QM MICC-FT GORDON

KO DIRECTORATE OF CONTRACTIN

BLDG 29718 419 B STREET

FORT GORDON GA 30905-5719

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91U07 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

DIRECTORATE OF EMERGENCY SERVICES

W6CB DES, LAW ENFORCE

675 RICE ROAD BLDG 32422

FORT GORDON, GA GA 30905

TEL: 706-791-2689 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,000,000

NAICS:

561621

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF41

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124924Q0006

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each

IDS/ICIDS MAINTENANCE BASE YEAR

FFP

The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel. This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs. The Contractor shall also provide The Contractor shall provide maintenance for IDS/ICIDS with special features such as: Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

FOB: Destination

PSC CD: J063

NET AMT

1001 1 Each

OPTION IDS/ICIDS MAINTENANCE OPT YR 1

FFP

The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel. This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs. The Contractor shall also provide The Contractor shall provide maintenance for IDS/ICIDS with special features such as: Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

2001 1 Each

OPTION IDS/ICIDS MAINTENANCE OPT YR 2

FFP

The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel. This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs. The Contractor shall also provide The Contractor shall provide maintenance for IDS/ICIDS with special features such as: Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

3001 1 Each

OPTION IDS/ICIDS MAINTENANCE OPT YR 3

FFP

The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel. This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs. The Contractor shall also provide The Contractor shall provide maintenance for IDS/ICIDS with special features such as: Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

4001 1 Each

OPTION IDS/ICIDS MAINTENANCE OPT YR 4

FFP

The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel. This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs. The Contractor shall also provide The Contractor shall provide maintenance for IDS/ICIDS with special features such as: Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 1001 Destination Government Destination Government 2001 Destination Government Destination Government 3001 Destination Government Destination Government 4001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-APR-2024 TO

31-MAR-2025

N/A DIRECTORATE OF EMERGENCY

SERVICES

W6CB DES, LAW ENFORCE

675 RICE ROAD BLDG 32422

FORT EISENHOWER, GA GA 30905

706-791-2689

W91U07

1001 POP 01-APR-2025 TO

31-MAR-2026

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-APR-2026 TO

31-MAR-2027

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-APR-2027 TO

31-MAR-2028

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 01-APR-2028 TO

31-MAR-2029

N/A (SAME AS PREVIOUS LOCATION)

PERFORMANCE WORK STATEMENT

Fort Eisenhower & Gillem Enclave

Integrated Commercial

Intrusion Detection Systems (ICIDS) & Micro-Key Intrusion Detection Systems Maintenance Performance Work Statement

(PWS)

12 July 2023

TABLE OF CONTENTS

SECTION NUMBER & TITLE

1.0 General 1.13 Vehicle Operation

1.1 Scope of Work 1.14 Training

1.2 Personnel 1.15 Protection of Digital Resources

1.3 Standard Maintenance Calls 1.16 Emergencies and Force Protection

Conditions

1.4 Emergency Maintenance Calls 1.17 Facilities/Government Furnished

Items

1.5 Adverse Conditions Noted by the

Contractor

2.0 Key Control

1.6 Environmental Control 3.0 Safety

1.7 Records, Files, Documents and Work

Papers

4.0 Quality Control/Quality Assurance

1.8 Hours of Operation 5.0 Common Access Card (CAC)

1.9 Contract Work Location 6.0 Applicable Documents

1.10 Physical Requirements and Work

Environment

7.0 Performance Requirement Summary

1.11 Security Clearance and Facility

Access

8.0 Deliverables

1.12 Identification Requirements Item#

DESCRIPTION OF SERVICES

1.0 GENERAL: This is a non-personal services contract to provide Integrated Commercial Intrusion Detection System (ICIDS) and the Micro-Key Intrusion Detection System (IDS) maintenance. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. The Contractor shall provide all necessary personnel, management, equipment, tools, materials, supervision, and other items and services, not identified as Government-Furnished, necessary to perform the maintenance, adjustment, surveying, removal, repair, and replacement services for the Intrusion Detections Systems (IDS) at Fort Eisenhower, and the Gillem Enclave. The Garrison currently has 219 Alarm zones (144 above baseline) / 75 baseline zone. These zones include headquarters buildings, arms rooms, Ammunition Supply Point (ASP) bunkers, Sensitive Compartmental Information Facilities (SCIF, Open Storage, in addition to several other type zones. The Gillem Enclave has 29 Active zones protected by the Micro-Key IDS.

The contractor should anticipate performing maintenance on all zones, due to projected growth over the duration of this contract (estimated 10% growth in ICIDS zones over the length of the contract – 17 zones added or reactivated)

The contractor shall have on-shelf supply of parts that are stored with the COR and available for immediate use such as are required for a corrective maintenance service call.

Miscellaneous parts and equipment requiring replacement during contract period are Not to Exceed $10,000. This is an estimate only. Contractor will be paid for actual invoice or catalog price of parts including shipping. Contractor shall exercise diligence in ordering parts.

This Non-Personal Services Contract will encompass the following security system:

Intrusion Detection System (IDS)/Integrated Commercial Intrusion Detection System (ICIDS). The Contractor shall ensure the IDS/ICIDS remains in maximum operational status.

1.1 Scope of Work: Fort Eisenhower utilizes ICIDS-IV for approximately 190 zones. The ICIDS version may change or be updated over the life of the contract. The Contractor shall provide labor, management, supervision, tools, supplies, equipment, licenses, and transportation required to support the Fort Eisenhower Department of Emergency Services (DES) in the management, operations, and maintenance of the IDS/ICIDS system on Fort Eisenhower and the Gillem Enclave 29 IDS zones (Micro key system) as defined in this Performance Work Statement (PWS).

1.a The Contractor shall support, repair, maintain, and install replacement parts in all IDS/ICIDS zones and equipment on Fort Eisenhower (see Enclosure 1 & 2) and the Gillem Enclave as required in the applicable maintenance and security publications listed at Section 8.

These services shall include configuring, troubleshooting, replacing, and repairing all ICIDS equipment, and software. Services shall also include the removal, installation, relocation, programming changes and modification of existing sensors/components and replacement sensors/components to ensure overall equipment operation is within or exceeding manufacturer's operating specifications on all ICIDS throughout the installation.

1.b The Contractor and the COR shall jointly survey locations as necessary to identify new ICIDS requirements (estimated to occur 10 times per year) for the addition of new zones. The COR will be responsible for updating the Alarm Zones list and submitting them the Contractor.

Annually an updated list will be included in each Option year. A listing of ICIDS requirements, parts, and equipment identified in the joint survey will be provided by the COR to the customer.

This is for survey/reference purposes only and the maintenance contractor provided for by this contract does not do installation of new zones. The customer requiring the new zone will be responsible for their own contract for installation of new zones.

1.c The Contactor shall perform preventive maintenance checks and services (PMCS) on IDS/ICIDS systems identified in Enclosures 1 and 2 on a semi-annual basis. A PMCS schedule will be provided by the COR.

1.d The Contractor shall be responsible for maintenance of the IDS/ICIDS database that allows authorized users on Remote Status Monitors (RSM) to access, monitor and manage personnel.

This includes general troubleshooting of the program/software on the RSMs in the central monitoring station, back up RSMs, and those located in SCIFs.

1.e The Contractor shall provide maintenance for IDS/ICIDS with special features such as:

Advanced Encryption Standard (AES), enhanced keypads, and Intrinsically Safe (IS) sensors/features as applicable.

1.f The Contractor shall provide qualified personnel to perform required software security patches, updates, and password changes as applicable.

1.g DES is the proponent for all Service 600 IDS Baseline service provided by the contractor and accounted for in its own CLIN. Baseline service is provided to all IMCOM / AMC directed units or organizations on Fort Eisenhower and the Gillem Enclave.

1.h Above baseline service is provided in the same manner above, however, it is accounted for on a separate CLIN for all non-IMCOM / AMC tenant units or organizations as delineated in Enclosure 2.

1.i The period of performance is for one (1) Base Year and four (4) Option Years consisting of:

Base (01 APR 24 – 31 MAR 25) Option 1 (01 APR 25 – 31 MAR 26) Option 2 (01 APR 26 – 31 MAR 27) Option 3 (01 APR 27 – 31 MAR 28) Option 4 (01 APR 28 – 31 MAR 29)

1.2 Personnel: The Contractor shall employ personnel in performance of this contract who possess the mandatory skills, licenses and certifications as stated herein. Personnel performing work under this contract shall remain employees of the Contractor and will not be considered employees of the Government. The Contractor shall not employ any person who is an employee of the United States Government or the Department of Defense, either military or civilian, if such employment would create a conflict of interest or be contrary to the policies contained in Department of Defense (DOD) Joint Ethics Regulation (JER), DOD 5500.7-R.

Contractor personnel, working under this contract, shall maintain a clean and neat appearance while on duty and should dress appropriately for tasks involving maintenance-type labor.

Appropriate clothing includes work pants, jeans, or the like and collared shirts/t-shirts with a company logo. If the company does not provide a logoed shirt, the contract employee should wear a collared shirt without objectionable messages, pictures, or phrases. The contract employee shall not wear any part of a currently authorized military uniform nor clothing such as exercise suits, shorts, tank tops, or t-shirts (unless company issued with the company logo).

The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security concerns, or otherwise objectionable behavior, further, if the Contracting Officer may require the Contractor to remove from the jobsite any contractor personnel found or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. The Government reserves the right to bar any contractor employee from the installation upon disclosure of information which indicates the individual’s continued entry is not in the best interest of the Government. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government.

In accordance with Department of Defense (DOD) Joint Ethics Regulation (JER), DOD 5500.7-R and 18 U.S.C. 1382 (1972), The installation commander has the authority to bar persons from reentering the installation. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement.

The Contractor shall provide technically qualified personnel to maintain a database to track all ICIDS activity. Contractor personnel shall possess knowledge and experience in the following areas:

Knowledge of ICIDS equipment capabilities and compatibility, system configurations

Knowledge of the Star Watch operating system, as well as vendor specific software applications, in-depth understanding of RPI Editor, Site Planner, and Callistoview

FIPS 140-2 P25 Advanced Encryption Standard (AES), broad knowledge of theory of operation of transmitters, receivers, transceivers, antennas, as applicable for point-to-point communications. (See required training at Section 1.8).

1.2.1 Position Description

Maintenance and Repair Technician: Contractor personnel performing maintenance and repair services on the ICIDS-IV (or newer version) system must possess ICIDS Hardware and Callistoview certification by DAQ and shall have a minimum of two years’ experience in maintenance and repair on systems approximately equal in size, type and complexity to the Fort Eisenhower /Gillem Enclave IDS (200+ zones). Technicians shall be required to obtain and maintain a Secret security clearance and have an annual criminal records check conducted by the

Government. This position is not considered weather/emergency essential. However, maintenance technicians will respond regardless of weather/emergency condition if called in for repair/troubleshooting of ICIDS issues. Contractor shall submit certifications to the COR prior to working on this contract for verification.

1.3 Standard Maintenance Service Calls:

1.3.1 The Contractor shall be notified of work orders by email, which shall be checked throughout the day. The contract employee must acknowledge the work order by email within 60 minutes of receiving an emailed work order, unless currently working in an area where cell phones are not authorized (a SCIF etc.) In cases like these the contract employee should respond as soon as possible. Work orders are completed in order of priority as follows:

1. Arms Rooms/AA&E Storage

2. SCIF

3. TS Level Open Storage/SIPR

4. Secret Level Open Storage/SIPR

5. MEVAs not covered in proceeding categories

6. Other alarmed zones

1.3.2 The Contractor shall respond to standard maintenance service calls (sent to appropriate email address) Monday through Friday, except for federal holidays, during normal duty hours 0730 to 1600 (7:30 am to 4:00 pm).

1.3.3 Standard maintenance service calls for ICIDS include diagnostic troubleshooting, repairs, modifications, and adjustments to return the affected equipment to manufacturer's factory specified operating parameters. The COR will coordinate with the requesting customer a time that the contract employee can gain access to the facility needing maintenance. Repairs shall be made within 48 hours from the time the malfunction or outage is reported to the Contractor. If the repairs are not completed within 48 hours, the Contractor shall provide a reason the repair cannot be completed and provide a solution to the COR for approval once the determination is made that the repair cannot be completed as required.

1.3.4 Semi-annual Preventative Maintenance Checks and Services are considered a standard maintenance call. However, these checks will be completed in accordance with the schedule provided by the COR and not separately as an individual service call. Contractor should provide the technician with a PMCS sheet which can be duplicated to give to the customer and COR detailing the maintenance done.

1.3.5 When an outage affects the operation of the Primary Monitor Cabinet (PMC), the ICIDS servers, or the repair, modification and adjustment applies to the ICIDS/PMC operation as a whole. The Contractor shall demonstrate to the Contracting Officer’s Representative (COR) that the system is operating correctly, prior to the service call being closed.

1.3.6 The Contractor shall resolve and complete all initial troubleshooting. Contractor shall be able to assist the COR and execute the program in the database to the extent that all accounts are properly managed and necessary corrective actions taken IAW this PWS.

1.3.7 Replacement/Upgrade of ICIDS Server. In the event of a catastrophic failure of the ICIDS server, the contractor shall notify the COR. The COR will determine if the ICIDS server is repairable or if the ICIDS server will be replaced. Before proceeding with upgrade, the contractor must have written consent from the Contracting Officer to proceed with server upgrade.

1.4 After-Hours Emergency Maintenance Service Calls:

1.4.1 The Contractor shall return calls from the COR within 60 minutes after notification of after-hours emergency maintenance service calls.

1.4.2 The Contractor shall respond to emergency service maintenance calls three (3) days a week, twenty-four (24) hours a day, including recognized federal holidays. Zones/areas requiring emergency maintenance are identified in Enclosure 1 and 2. The Government estimates no more than twelve (12) emergency service maintenance calls per year.

1.4.3 The Contractor shall provide the COR with contact information for notification of emergency service requirements. The Contractor shall provide this information within 10 business days of the contract award and update the information as changes occur.

1.4.4 The Contractor shall respond by telephone and/or in-person to requests for emergency service maintenance calls within 60 minutes and be onsite to start troubleshooting and repairs within forty-eight (48) hours from receipt of notification from the following authorized individuals:

Contracting Officer (CO), Contracting Officer Representative (COR).

1.4.5 All emergency service maintenance calls shall be completed, and the equipment shall be returned to manufacturer’s factory-specified operating parameters.

1.4.6 The Contractor shall resolve and complete all emergency service maintenance repairs within twenty-four (48) hours of arrival to Fort Eisenhower/Gillem Enclave for emergency service maintenance call requests. If the repairs are not completed within the allotted time, the Contractor shall provide a reason the repair cannot be completed and provide a solution to the COR for approval once the determination is made that the repair cannot be completed as required.

1.4.7 After-hours emergency service orders will be paid out of an overtime CLIN. The contractor should invoice all approved after-hours emergency service costs to the appropriate CLIN. All overtime must be preapproved by the COR.

1. 5 Adverse Conditions Noted by the Contractor:

1.5.1 In the event the Contractor finds that a condition or malfunction exists which affects the performance or reliability of the ICIDS, whether or not it affects the contractor's maintenance capability, the Contractor shall notify the COR of this condition or malfunction in writing within one (1) workday. The Contractor shall provide recommendations for correction or improvement. The Contractor shall submit a written statement of the findings and recommendations to the COR.

1.5.2 The Contractor shall notify the COR in the event any IDS/ICIDS is suspected of unauthorized modification, tampering, abuse, or misuse. The Contractor shall submit documentation to the COR in support of suspected cases of abuse or misuse to include: a description of the damages, suspected cause, and estimated cost to repair if repair is feasible.

The Contractor shall not repair this IDS/ICIDS until advised to do so by the Contracting Officer.

1.6 Environmental Control:

1.6.1 Material Storage and Use. The Contractor shall follow manufacturer's guidelines and professional recommendations for control of humidity, temperature, cleanliness and materials handling.

1.6.2 Fraud, Waste, and Abuse: The Contractor shall maintain proper conduct and good discipline within its occupied work area(s). Contractor personnel shall report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

1.6.3 Conservation of Utilities: Contractor personnel shall practice utility conservation and shall operate under conditions, which preclude the waste of government-furnished utilities.

1.6.4 The Contractor shall ensure employees practice utility conservation. The Contractor shall be responsible for operating under conditions that prevent the waste of utilities to include:

- Lights shall be used only in areas where work is actually being performed.

- Water faucets or valves shall be turned off when not in use.

1.7 Records, Files, Documents and Work Papers:

1.7.1 All records, files, documents, and work papers provided by the Government or generated in support of this contract are Government property. At the time of disposition, the Contractor shall box, label contents and turn into the COR:

Licenses/Certifications. The Contractor shall submit copies of required licenses, certifications, and qualifications for all contract personnel, as required by the PWS, to the COR prior to performing any work on this contract. Copies of certifications and licenses for new employees, brought on after the initial submittal of this data, shall be submitted to the COR no later than 24 hours prior to that new employee performing any contract services. All new employees are required to have the certifications required for their positions prior to assuming work on this contract.

Notification of any change in status (cancellation, renewal, etc.) of any previously submitted license or certification shall be provided to the COR immediately by telephone and email. In the event of a cancellation or loss of a required certification, the Contractor shall take immediate action. The Contractor shall submit the status change notification in writing to the COR not later than 24 hours after the verbal notification.

Security Requirements. Contractor personnel or any representative of the Contractor entering Fort Eisenhower /Gillem Enclave, Georgia, shall abide by all security regulations and shall be subject to security checks. The Contractor shall maintain security vigilance and awareness over all aspects of work covered under this contract. Aspects of work include, but are not limited to, protection of material in transit or storage, during any repair or replacement or at any other time prior to being placed on the live system. Protection means, unintended/unauthorized disclosure, or exposure of any drawing, specification, or program language associated with a component, sub-system, system, software, or hardware that would potentially pose a security threat to the system or the protected asset

Search and Seizure. Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort Eisenhower /Gillem Enclave, while on Fort Eisenhower /Gillem Enclave, and upon leaving the confines of Fort Eisenhower /Gillem Enclave in accordance with AR 190-13.

1.8 Hours of Operation: Normal Hours. The Contractor shall provide customer service support Monday through Friday, 0730 to 1600 hours (7:30 am to 4:00 pm). The Contractor shall obtain prior approval from the COR prior to working additional hours.

1.8.1 Recognized Holidays. The Contractor (other than for emergency maintenance service) shall observe the following recognized federal holidays:

-New Year’s Day, January 1 -Birthday of Martin Luther King, Jr., the third Monday in January -Washington’s Birthday, the third Monday in February -Memorial Day, the last Monday in May

- Juneteenth National Independence Day, June 19 -Independence Day, July 4 -Labor Day, the first Monday in September -Columbus Day, the second Monday in October -Veterans Day, November 11 -Thanksgiving Day, the fourth Thursday in November -Christmas Day, December 25

1.8.2 Federal holidays that fall on a Saturday are observed on the previous Friday.

Federal holidays that fall on a Sunday are observed the following Monday.

1.8.3 Leave/Vacation Days and Sick Leave days are administered and awarded by the Contractor. Provisions of this PWS must be met even if the contract employee is on leave.

1.9 Contract Work Location: Contract work shall be performed at Fort Eisenhower /Gillem Enclave, Georgia. A map, if requested, will be furnished to the Contractor after contract award. A workspace will be provided for the contract employee at the Physical Security Building (Bldg. #41701), Fort Eisenhower.

1.10 Physical Requirements and Work Environment: The work to be performed may require prolonged standing, bending, stooping, and working in cramped spaces.

Contractor personnel may also be required to lift and carry heavy objects. Exposure to weather is common. The Contractor shall be responsible for ensuring that their employees are familiar with and follow normal safety precautions to reduce the risk of injuries.

1.11 Security Clearance and Facility Access: The Contractor shall possess a facility clearance at the classification level of SECRET. The Contractor shall follow the Facility Clearance procedures outlined in the DD Form 254.

1.11.1 Personnel Security Clearances. All Contractor personnel performing services under this contract shall possess a minimum-security clearance of SECRET, granted in accordance with AR 380-67, paragraph 3-20. An interim clearance is authorized until such time as a full clearance can be processed and issued. Contractor personnel shall not perform any work under this contract or be issued Contractor or Government identification media until they meet this requirement. All Contractor personnel shall comply with procedures outlined in the DD Form 254. At no time shall any employees work under this contract without a proper security clearance. All Contractor personnel are required to have an annual criminal records check conducted by the Government.

1.11.2 The contractor will ensure that a Visitor Access Request (VAR) is completed annually for all facilities for which the contract employee needs access.

1.11.3 Security Requirements. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and any revisions to DoD 5220.22- M.

1.11.4 This requirement will require access to classified and controlled or sensitive information and facilities. Highest level security clearance for this work effort is SECRET.

Contractor personnel shall have the required security clearance at contract performance start date and shall maintain the required security clearance over the life of the contract, in accordance with the DD Form 254, Contract Security Classification Specification. New or replacement personnel shall have the required security clearance prior to performing services on this contract.

1.11.5 Contractor personnel shall comply with all applicable security regulations, guidance, and procedures referenced in the PWS, the DD Form 254, and in effect at the Government work sites. This includes regulations and procedures for entry to the installation and entry to restricted/controlled areas and facilities.

1.11.6 Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.12 Identification Requirements

1.12.1 Identification Badges. The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain installation access as required by the DES, Fort Eisenhower. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract. Contractor personnel and Contractor representatives, while on duty, shall possess Contractor provided identification (ID) badges at all times while on the military installation.

1.12.2 Contractor Vehicle Identification. Contractor owned vehicles used in the performance of services under this contract on this installation shall be marked appropriately as commercial Contractor vehicles.

1.13 Vehicle Operation

1.13.1 Contractor personnel operating motor vehicles on the installation shall have a valid state operator’s license for the category of vehicle being operated and shall comply with all traffic laws regarding motor vehicle use on the installation.

1.14 Training:

1.14.1 The Contractor shall provide trained personnel who have technical proficiency in the systems and equipment listed in Enclosure 1 and 2. Employee required training includes the following:

-ICIDS-IV Operator Training Course -ICIDS-IV Maintainer Training Course -ICIDS-IV Administrator Training Course

-ICIDS-IV SCIF Administrator Training Course

1.14.2 Other required training includes: All certificates due to the COR within 30 days of start of the contract and annually thereafter.

-OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness for Military Members, DoD Employees and Contractors is available at the following website:

http://www.cdse.edu/catalog/operations-security.html.

Operations Security (OPSEC). The Contractor shall comply with DoD Directive 5205.02, Army Regulation 530-1, and the requiring activity OPSEC program. Failure to comply with the OPSEC directives shall be deemed adequate cause for the removal of a Contractor employee from performance on this contract and could be considered for appropriate legal action. The Contractor shall ensure all contractor employees and subcontractors performing work under this contract complete Level I OPSEC training within 30 calendar days of start of employee performance on this contract and annually thereafter. The Contractor shall maintain all OPSEC training records and shall provide copies to the COR upon request.

- Cyber Awareness: All contractor employees and associated sub-contractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIA/.

- Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI Agent or other trainer as specified in 2-4b of AR 380-12.

- Antiterrorism Level I Training. The Contractor shall ensure that all contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas complete Antiterrorism (AT) Level I awareness training within 30 calendar days after start of employee performance on this contract. AT Level I awareness training is available at https://jkodirect.jten.mil, course #JS- US007-14.

-If and when Fort Eisenhower upgrades their ICIDS version, the contractor will ensure that contract personnel receive additional training on the updated version if necessary to ensure all provisions of this contract are met. Other training as identified in this PWS must also be completed.

1.15 Protection of Digital Resources:

1.15.1 Information Assurance (IA) Training. All Contractor personnel shall successfully complete all required initial and annual IA/Cyber awareness training as specified in AR 25-2 and as specified by the Government requiring activity. Training is available at https://cs.signal.army.mil/login.asp The Contractor shall ensure that all contractor employees and subcontractor employees requiring IA awareness training complete the training prior to performance on this contract and annually thereafter for the duration of this contract.

1.15.2 Contractor employees and subcontractor employees performing work under this contract who have access to Government information systems and networks shall create a user account and profile in the Army Training and Certification Tracking System website (ATCTS) at https://atc.us.army.mil, in the unit container managed by the COR. Certificates of successful completion of IA training, Acceptable Use Policies (AUP), applicable baseline and computing environment certifications, and continuing professional education credits, as required by DoD 8570.01-M, shall be uploaded to the ATCTS.

1.15.3 Non-Government-owned computing systems or devices. The Contractor shall comply with AR 25-1 and AR 25-2. The Contractor shall not install or connect non-Government- owned computing systems or devices to Government networks without the COR’s written approval.

Non- Government-owned computing systems or devices include, but are not limited to, personal or Contractor-owned thumb drives (e.g., memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), PC Cards/Express Cards, MP3 players, cell phones, digital media, floppy disks, compact disc (CD)/digital video disk (DVD) burners, optical recordings, photo flash cards, laptops, or any devices that can store data.

1.15.5 Protection of Sensitive Unclassified Data. The Contractor shall ensure any sensitive information, including, but not limited to, Personally Identifiable Information (PII) and Controlled Unclassified Information (CUI) proprietary, and Law Enforcement Sensitive information residing on Mobile Computing Devices (MCD) or other external media, is protected in accordance with current Data at Rest (DAR) guidelines and requirements. The Contractor shall use an authorized, approved, and prescribed DAR solution. The MCDs include, but are not limited to, laptop, netbook, notebook, or tablet computers, and Blackberry or equivalent devices. External media include optical disk media such as CDs, DVDs, USB drives (also referred to as flash or thumb drives) (when authorization to use them is restored), floppy disks, and other portable digital storage devices. Guidance for protecting DAR information appears in DoDI 8582.01 Security of Unclassified DoD Information on Non-DoD Information Systems, 6 June 201207.

1.15.6 Disclosure of Information. Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another government Contractor, or of such nature that its dissemination or use other than as specified in this performance work statement would be averse to the interests of the Government or others. Contractor shall not release any information (including photographs, files, public announcements, statements, denials, electronic mail, software, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the Contracting Officer and the installation OPSEC Officer. The Contractor shall not release information regarding individuals without prior authority of the Contracting Officer and the installation FOIA Officer. All documentation-showing individuals’ names or other personal information will be controlled and protected. The provisions of the Privacy Act of 1974, Public Law 93-579, 5 U.S.C., Section 552a, shall apply.

1.15.7 Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor (or any persons under the Contractor’s control) in connection with work under this contract, may subject the Contractor, Contractor's agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code (U.S.C.). Neither the Contractor nor the Contractor's employees shall disclose or cause to be disseminated, any information concerning the operations of the activity, which could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation. Contractor will report all unauthorized disclosures of information related to this contract to the installation OPSEC officer.

1.15.8 Contractor shall direct to the Contracting Officer all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of this contract, the resolution of which may require the dissemination of official information.

1.15.9 Inquiries received by the Contractor for work performed under this contract shall be referred to the Government for evaluation under the Freedom of Information Act of 1975, Public Law 93-502, 5 U.S.C. Section 552. The determination of whether records will be released will remain with the Government. The Contractor shall be responsible for search and submission of records upon request by the Government.

1.15.10 Organizational Conflict of Interest. Contractor and sub-Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.16 Emergencies and Force Protection Conditions (FPCONs): Emergencies and Force Protection Conditions. During declared emergencies and/or elevated Force Protection Conditions (FPCONs) Charlie or Delta, contractor performance under this contract shall be determined by the COR or KO. All Contractor employees providing services under this contract are required to report for duty as scheduled and remain on duty during declared emergencies and/or elevated FPCON levels unless otherwise directed by the KO or COR.

2.0 Facilities/Government Furnished Items:

2.0.1 Facilities. The Government will provide the necessary workspace for the Contractor personnel to perform the required services.

2.0.2 Government Furnished Property (GFP). There will be no GFP under this contract. The Government will provide Government property that is incidental to the place of performance.

2.0.3 Incidental Property. The Government will provide property incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include normal office type property, for example, office space, desks, chairs, telephones, computers, printers, Internet access, fax machines, and computer peripherals. It does not include any equipment, special test equipment, special tooling, material, or real property.

2.0.4 Computer and telephone will be for official use only and will be subject to communications management monitoring and security monitoring.

2.1 Key Control: The contractor shall establish and maintain a key control system in accordance with AR 190-11 and AR 190-51 to ensure that Government keys/key cards issued to the Contractor are not lost, stolen, or used by unauthorized persons. The Contractor will utilize DA Form 5513-R for key control. NOTE: All references to keys include key cards. Do not duplicate keys issued to the Contractor by the Government. Develop procedures covering key control and include the procedures in the QCP. Include in the procedures turn-in of any issued keys by personnel who no longer require access to locked areas. Immediately report any occurrences of lost or duplicate keys to the COR and the

KO.

2.1.1 Lost Keys: The contractor shall report lost keys to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the cost of replacing the keys or replacing the affected locks will be deducted from the Contractor’s monthly invoice. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.1.2 Unauthorized Use of Keys: The contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. Prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

2.1.3 Lock Combinations: The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. Ensure lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. When combination changes are made all information shall be documented on Standard Form 700. These procedures shall be included in the Contractor’s QCP.

3.0 Safety.

3.1 The Contractor shall perform all tasks in such a manner as to ensure the safety of all individuals associated with this PWS and associated tasks. During the performance of tasks, if it becomes apparent at any time that continuation of work may result in damage to equipment or structures or cause injury to personnel, the Contractor must stop that portion of work and report the circumstances immediately to the COR. It shall be the Contractor’s responsibility to comply with all federal, state, and local safety regulations, procedures, and instructions. It shall be the Contractor’s responsibility to adhere to all applicable Occupational Safety and Health Act (OSHA) standards and documents during performance of tasks under this contract.

4.0 Quality Control/Quality Assurance:

4.1 The COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor's QCP shall include a section which addresses the method of managing quality of work and shall include a description of the inspection system, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The Contractor shall develop, maintain, and submit a QCP to the COR for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the COR for written approval five (5) working days prior to implementation.

4.3 Quality Control Files.