DRAFTCampbell-Refuse&RecyclePRS.pdf
PDF 96 KB Posted
- Attached to
- Ft Campbell Refuse & Recycle Collection Federal contract opportunity
- Solicitation number
- W91248-18-R-0001
About this file
DRAFT Performance Requirement Summary (PRS)
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| DRAFTTechnicalExhibits_1&_2.pdf | ||
| DRAFTPerformanceWorkStatement.pdf |
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Text version
Attachment 1 – Performance Requirements Summary (PRS)
The Government Contracting Officer’s Representative (COR) will receive complaints from customers, validate and pass them to the Contractor’s Project Manager for correction.
100% inspection means inspecting the requirement every time it occurs
REQUIRED
SERVICE
PARAGRAPH
PERFORMANCE
STANDARD
MINIMUM
ACCEPTABLE
STANDARDS
(MAS)
SURVEILLANCE
METHOD
PAYMENT
DEDUCTION
FOR
EXCEEDING
PERFORMANCE
REQUIREMENTS
Emptying Post
Refuse
Containers
5.1.2
Containers are emptied IAW service frequency requirements
No more than
10% of containers not being serviced according to stated frequency schedule
Random inspections and customer complaints
10%
Emptying of
Post Recycle
5.2.3
Containers are emptied IAW frequency requirements
No more than
10% of containers not being serviced according to stated frequency schedule
Random inspections and customer complaints
10%
Operation of
Convenience
Center
5.3
6 days per week operation and customer satisfaction
Provide ample containers for all materials identified in this contract. No overflow or non-availability of any container in the
Convenience
Center
Random inspections and customer complaints
10%
Data
Management
5.7.2
5.7.5
Submit all reports complete, in the correct format, and on time
Data may not contain more than 3% of incorrect, inaccessible, or inappropriate information
Review and analysis of reports to insure all performance requirements are met
5%
Special Events 5.1.4
5.2.5
Adequate containers for specified requirements
Specified number and type of containers are provided in the specified locations
Inspection before and after special event
5%
Container
Cleaning
5.1.9
5.2.7 cleaned to avoid odors and vectors
95% of all containers to be void of odors.
No evidence of vectors
Random inspections and customer complaints
10%
Reports 5.2.4
5.5.1
5.7.7
Monthly/Annual reporting
100% of reports are required
Report submitted within 5 days of the end of the reporting month
10%
Project
Management
1.5.1 Project Manager
to be available during hours of operation and be responsible for overall performance and coordination
Available 100% of the time during operating hours.
Must meet all requirements of the contract
95% of the time
Response to issues within 2 hours of notification
5%
Quality
Control
1.8.1
1.8.2
1.8.3
Maintain the
Quality Control program. Submit and update the
Quality Control
Plan for refuse and recycle collection as well as operation of the
Convenience
Center
No more than
5% of non compliance with the elements of the
Quality Control
Plan
Random inspection of elements of the
QC plan.
Customer complaints related to elements of the
QC plan
10%
Refuse/Recycle
Work Plan
5.7.1
Develop a
Refuse/Recycle
Work plan indicating location, size, type, and service frequency for each type of solid waste collected
Compliance with Work Plan
95% of the time. Submit an updated
No more than 5% variance with the
Work Plan.
Submit updated quarterly
1%
Collection of
Bulky Waste
5.1.3 Provide labor and
equipment to pick up bulky items
Pick up bulky items on call
Inspection of locations with bulky items on the day of no-call service
REQUIRED
SERVICE
PARAGRAPH
PERFORMANCE
STANDARD
MINIMUM
ACCEPTABLE
STANDARDS
(MAS)
SURVEILLANCE
METHOD
PAYMENT
DEDUCTION
FOR
EXCEEDING
PERFORMANCE
REQUIREMENTS
Clean Up
Around
Containers
5.1.5 Clean Up of
extraneous materials within
15 feet of container
100% clean up at time of service
Random inspections and customer complaints
1%
Refuse/Recycle
Containers
4.1.1
5.1.2
Provide the number of containers required for collection of solid waste
Meet 100% of the requirement for containers to avoid overflow of solid waste containers
Random inspections and customer complaints
1%
Physical
Appearance
1.5.3
4.1.1
4.3.1
Vehicles to be compliant with state and federal standards.
Contractors to meet specifications for color and physical condition.
Personnel uniforms are as approved by the
Government
Not less than
95% compliance with the requirements for vehicles, containers, equipment, and personnel uniforms
Random inspections and customer complaints
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