W9124723R0102_Conformed Solicitation with Amendment 0001_18AUG2023.pdf

SEE ADDENDUM

(No Collect Calls)

W9124723R0102 04-Aug-2023

b. TELEPHONE NUMBER

910-643-4676

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 29 Aug 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912479. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BENJAMIN J. BITONEL

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC CENTER - FORT LIBERTY

MICC - FORT LIBERTY

2-1731 C STINER STREET

FORT LIBERTY NC 28310-5000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91RGZ 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

XVIII AIRBORNE CORPS HEADQUARTERS

JOSE BARBOSA

12 DYER ST. BLDG 2-1120

FORT LIBERTY NC 28310

TEL: 910-643-3636 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,000,000

NAICS:

561621

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF80

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9124723R0102

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Card Access/CCTV Scheduled Maintenance

FFP

The Contractor shall furnish all labor necessary to perform onsite scheduled maintenance of all components pertaining to the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS.

FOB: Destination

PSC CD: J063

NET AMT

0002 50 Job Unscheduled Maintenance and Repair

FFP

The Contractor shall furnish all labor necessary to perform unscheduled maintenance and repair of all components pertaining the the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS. Not to Exceed 50 Jobs annually. Contractor to invoice only for number of jobs performed.

0003 1 Job

OTHER DIRECT COSTS (ODC)

COST

This CLIN is for reimbursement of costs for repairs parts and equipment in accordance with PWS section 1.6.14. Not-to-Exceed (NTE) $10,000.00

ESTIMATED COST

1001 12 Months OPTION Card Access/CCTV Scheduled Maintenance

FFP

The Contractor shall furnish all labor necessary to perform onsite scheduled maintenance of all components pertaining to the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS.

1002 50 Job OPTION Unscheduled Maintenance and Repair

FFP

The Contractor shall furnish all labor necessary to perform unscheduled maintenance and repair of all components pertaining the the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS. Not to Exceed 50 Jobs annually. Contractor to invoice only for number of jobs performed.

1003 1 Job

OPTION OTHER DIRECT COSTS (ODC)

COST

This CLIN is for reimbursement of costs for repairs parts and equipment in accordance with PWS section 1.6.14. Not-to-Exceed (NTE) $10,000.00

2001 12 Months OPTION Card Access/CCTV Scheduled Maintenance

FFP

The Contractor shall furnish all labor necessary to perform onsite scheduled maintenance of all components pertaining to the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS.

2002 50 Job OPTION Unscheduled Maintenance and Repair

FFP

The Contractor shall furnish all labor necessary to perform unscheduled maintenance and repair of all components pertaining the the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS. Not to Exceed 50 Jobs annually. Contractor to invoice only for number of jobs performed.

2003 1 Job

OPTION OTHER DIRECT COSTS (ODC)

COST

This CLIN is for reimbursement of costs for repairs parts and equipment in accordance with PWS section 1.6.14. Not-to-Exceed (NTE) $10,000.00

3001 12 Months OPTION Card Access/CCTV Scheduled Maintenance

FFP

The Contractor shall furnish all labor necessary to perform onsite scheduled maintenance of all components pertaining to the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS.

3002 50 Job OPTION Unscheduled Maintenance and Repair

FFP

The Contractor shall furnish all labor necessary to perform unscheduled maintenance and repair of all components pertaining the the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS. Not to Exceed 50 Jobs annually. Contractor to invoice only for number of jobs performed.

3003 1 Job

OPTION OTHER DIRECT COSTS (ODC)

COST

This CLIN is for reimbursement of costs for repairs parts and equipment in accordance with PWS section 1.6.14. Not-to-Exceed (NTE) $10,000.00

4001 12 Months OPTION Card Access/CCTV Scheduled Maintenance

FFP

The Contractor shall furnish all labor necessary to perform onsite scheduled maintenance of all components pertaining to the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS.

4002 50 Job OPTION Unscheduled Maintenance and Repair

FFP

The Contractor shall furnish all labor necessary to perform unscheduled maintenance and repair of all components pertaining the the government owned Card Access/Closed Circuit (CCTV) system in accordance with the terms and conditions contained in PWS. Not to Exceed 50 Jobs annually. Contractor to invoice only for number of jobs performed.

4003 1 Job

OPTION OTHER DIRECT COSTS (ODC)

COST

This CLIN is for reimbursement of costs for repairs parts and equipment in accordance with PWS section 1.6.14. Not-to-Exceed (NTE) $10,000.00

Section C - Descriptions and Specifications

PWS

Card Access/Closed Circuit TV (CCTV) System Maintenance and Repair XVIII ABN CORPS, Ft. Liberty, NC 28310

GENERAL: XVIII ABN CORPS has a requirement for a firm Fixed Priced (FFP) services contract with a cost reimbursable line item for other direct costs (ODCs) to allow for reimbursement of parts and materials used to provide service and maintenance for the C-Cure 9000 alarm monitoring, badging, software, migration tools, stationary pedestrian gates, and automated cantilever security vehicle entry points, and video surveillance systems which is compatible and interoperable with current Card Access/Closed Circuit TV (CCTV) System hardware environment. This is a non-personal services contract, and the Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform repairs, service and maintenance of all components as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract. The contractor shall not divulge any information accessed and obtained during the course of performing this contract to other contractor staff or anyone outside the Government. In addition to any organizational conflict of interest provision, contractor employees assigned to this contract will be required, prior to working, to sign a non-disclosure statement for the Government agreeing not to share any information or data with other contractor personnel not assigned to the project or, if assigned to the project, which have not signed a non-disclosure statement. The contractor shall perform to the standards in this contract.

1.2 Background: The C-Cure 9000 Series R system interlinks badging, badge access, CCTV, and alarm monitoring activities into one Security System. The purpose of this PWS is to ensure access control and CCTV systems are properly maintained in accordance with manufacturer’s recommended time intervals to ensure appropriate level of security.

1.3 Objectives: Maintain a comprehensive fully functional HQ’s XVIII ABN CORPS Card Access/Closed Circuit TV (CCTV) System primarily operating on Fort Liberty. Services are being acquired to maintain, configure, test, and update a fully operational XVIII ABN CORPS Card Access/Closed Circuit TV (CCTV) System in compliance with OPRD 11-185 at XVIII ABN CORPS HQ’s. The contractor installs and configure all devices and provide knowledge transfer to ensure the onsite FCCS technicians fully understand the details of the HQ’s XVIII ABN CORPS Card Access/Closed Circuit TV (CCTV) System environment. The basic service objective includes the following:

1.3.1 The contractor shall provide repair, replacement, services, and maintenance to the access control stationary and automated gate systems at HQ’s XVIII ABN CORPS compound, Fort Liberty.

1.3.2 The contractor shall provide repair, replacement, services, and maintenance to the CCTV system at HQ’s XVIII ABN CORPS compound Fort Liberty, NC.

1.3.3 The contractor shall provide repair, services, and maintenance to the badge readers and access control system at HQ’s XVIII ABN CORPS compound Fort Liberty, NC.

1.3.4 The contractor shall provide repair, services, and maintenance to any CCURE alarm and alarm monitoring system at HQ’s XVIII ABN CORPS compound Fort Liberty, NC.

1.3.5 Contractor shall perform maintenance and services for the existing Electronic Security Systems (ESS) as described in this PWS.

1.3.6 The contractor shall determine the best and most cost-effective ways to fulfill maintenance and repairs of system and their component needs, emphasizing innovation and commercial best practices.

1.4 Scope: The contractor shall furnish all labor, parts, materials, equipment, and transportation necessary to perform maintenance and repairs of all components (includes checking data transmission lines, repairing hardware, installing software, etc., ) pertaining to the Government-owned Access Control and Closed Circuit TV (CCTV) Systems at Fort Liberty, North Carolina, to insure that the systems are fully operational and functional in accordance with manufacturer’s System Configuration Management Procedures, Operational and Installation manuals, DOD 5200.1-R (DoD Information Security Program Regulation and AR190-51 Security of Unclassified Army Property (Sensitive and Nonsensitive). These systems may consist of but are not limited to the following major components: cameras, DVRs, monitors and workstations, controllers, badge making equipment, card readers, barrier turnstiles, pedestrian gates, magnetic locks, automated cantilever vehicle security arms/gates and associated access devices.

1.4.1 SUMMARY OF REQUIREMENTS.

1.4.2 Maintenance and Service. Contractor shall perform maintenance and service for the existing ESS as described in this PWS.

1.4.3 Software License Agreement. During the term of this task order, and as applicable, the contractor shall provide to the Government any new, CCURE System Software already licensed to XVIII ABN, as created by the Developer if they are versions of the basic release not involving significant improvements or requiring extensive testing. Any software changes must be hardened to the highest level and still operate as intended. Software must be approved by the responsible cybersecurity personnel before implementation. The contractor shall procure and maintain all Service Level Agreement, Software License Agreement, or Software Service Agreement for all locations listed. Standalone systems can obtain Software agreements via SO, subject to the same restrictions. All change information must be provided to the Configuration Change Board.

1.4.4 Cybersecurity Maintenance and Sustainment. The contractor shall perform Cybersecurity (CS) maintenance and sustainment activities consistent with Risk Management Framework (RMF) policy requirements to maintain an Authority to Operate (ATO) for the Access Control System (ACS), and CCTV systems. The contractor shall maintain the cybersecurity posture of the systems IAW the approved system Continuous Monitoring Strategy in the approved Authority to Operate (ATO). This effort includes but is not specifically limited to regular scanning, patching, updating, STIGing, and security control review of all associated components of the system. Any recommended changes to security control policy shall be documented and delivered to the Information System Owner and Organization Information System Security Manager (ISSM). The contractor shall be responsible for documenting all updates and changes to the system IAW the Change Management (CM) process outlined in the approved ATO, as well as participating in all system related CM meetings and functions. Change documentation shall be provided to the correct government/customer CM representative. Any systems that do not currently have an ATO, Contractor shall provide guidance and assistance to the system owner in obtaining an ATO. The contractor will comply with all Army and Garrison policies, procedures, and directives.

1.4.5 All monthly Cybersecurity Sustainment work performed shall be required in the monthly status report to indicate what efforts were conducted in the last visit, identifying any issues, resolutions, output of any scans, mitigations, etc.

1.4.6 Cybersecurity Scanning & Patching (S&P) Frequencies: Frequencies shall be dependent on the type of ACS, or CCTV system. Any system that is on the DoD network shall be conducted monthly. Any system that is on a Closed Restricted Network, or standalone system S&P shall be conducted on a quarterly basis.

1.4.7 RMF Accreditation: The contractor will assist the government in obtaining RMF accreditation for systems as required. This support will include but is not limited to assisting the ISO with categorization efforts, tailoring security controls, creating artifacts, documents, and policies to satisfy assigned RMF controls, implementing approved policy, supporting accreditation assessments, and providing continuous monitoring services as otherwise outlined in this PWS.

1.4.8 Preventive Maintenance (PM). Contractor shall perform all preventive maintenance activities consistent with the operational requirements to ensure continuous operation and reliability of the systems. As a minimum, all possible alarms shall be exercised to confirm operability to include intrusion, tamper, supervision, loss of power or communication, proper annunciation, and proper CCTV alarm (when applicable) and graphics call-up (when applicable).

It shall also include proper voltage readings to equipment. PM is to be conducted to all equipment per the Project Management Plan. Additionally, Contractor is to ensure that the CCURE software licenses are up-to-date and current with the labor for this effort included as part of the preventative mainteance. Software updates already licensed to XVIII ABC are the only software updates allowed under this PWS. Corrections that can be accomplished without additional parts (except minor screws or wire) such as loss or broken wires, misalignments, cleaning, tightening, and adjustments shall be provided under the PM and no CM SO shall be required.

1.4.9 Contractor shall have a limited amount of common spare items during PM inspections so that they can be replaced without requiring additional zone access and travel costs. This is especially true for batteries but could include a spare control board, communication board, power supply, etc.

1.4.10 Inspection & Testing Frequencies: Testing and documentation methods shall comply with the referenced codes, standards and manufacturer’s recommendations. Where there are no records indicating last test performance, Contractor shall assume no test was performed, and schedule accordingly. PM Inspections and testing shall be conducted per the manufacturer’s minimum maintenance recommendations:

All Servers and Headend Equipment (ACS, CCTV) Quarterly All ESS Components & ESS Communications Equipment (except AA&E locations)

Semi-Annual *

1.4.12 Corrective Maintenance (CM). The Contractor is to submit a Service Order (SO) for all CM service requests. The Contractor shall insure that sufficient funds are available to conduct a service order before proceeding. Contractor shall perform corrective maintenance and shall replace, or repair failed, damaged, or defective components, including hardware and software, on the CCURE equipment. Repair may be the overhaul, or the replacement of nonfunctional parts or materials that have failed, that require continual repair, or show signs of imminent failure. Repair work may also include inspection, testing, adjustment, calibration, part or component replacement and programming, and cybersecurity support as required to complete the service request.

1.4.13 Any CM shall require a SO. A single SO for CM shall be limited to equipment serviced under a single controller, head-end equipment.

1.4.14 A SO may be utilized to move equipment, provide CCURE equipment training, or provide additional coverage within the limits of a SO. Cybersecurity support can include software updates and support to run any scans. If a continuous cybersecurity task is awarded, then all support shall be provided for under that task.

1.4.15 A SO may be utilized to provide repairs, and/or replacement of defective or unserviceable components, or training for combination locks or other series lock sets.

1.4.16 A SO may be utilized to remove equipment that is no longer required. All sensitive equipment not within an enclosure such as motion sensors, and electronic equipment shall be boxed and packed with packing material and identification labeled on the box exterior. All applicable equipment with memory (i.e., Computers, primary control units, and digital video recorders (DVR)) removed from service shall have all memory wiped after coordination with the government representative.

1.4.17 In the event of providing CM, it is determined by the contractor that a broken electronic component cannot be replaced with a one for one component, the contractor shall provide information concerning compatibility and cybersecurity risk on the replacement part. Approval shall be obtained from the Government Ordering Officer before the replacement can be utilized.

1.5. Period of Performance: One (1) Base Year period of 12 months and four (4) 12-month option.

Base Period: 27AUG23 – 26AUG24 (there is No Phase in period) Option Period 1: 27AUG24 – 26AUG25 Option Period 2: 27AUG25 – 26AUG26 Option Period 3: 27AUG26 – 26AUG27 Option Period 4: 27AUG27 – 26AUG28 Option Period 52.217-8 6 Month Extension

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) 10 days after contract award and within five (5) days of any proposed changed to the COR and KO.

1.6.1.1.1. The contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies;

procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.1.2. Within 24 hours of completion, or upon request from the COR, the contractor shall provide, all reports generated as a result of the contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.1.3. The contractor’s QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The contractor’s QCP shall be maintained throughout the life of the contract and shall include the contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the contractor is meeting the performance standards and requirements of the contract.

1.6.1.2. Non Conformance Report (NCR): When the contractor's performance is unsatisfactory, an NCR will be issued. The contractor shall reply in writing within five (5) workdays from the date of receipt of the NCR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.1.3. Quality Assurance: The COR will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute contractor concurrence with the observation, only that the contractor has been made aware of the defective performance.

1.6.2. Property Management System: NA

1.6.3. Recognized Federal Holidays: The contractor is normally not required to perform services on recognized Federal holidays. However, that requirement is subject to mission execution requirements. The recognized Federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4 Hours of Operation: The contractor is responsible for providing services, between the hours of 0600-1800 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized.

contractor personnel shall not exceed a 40-hour work week; flexible work schedule may be considered.

1.6.5 Place of Performance: The work to be performed under this contract will be performed primarily at XVIII ABN CORPS HQs compound, located at 12 Dyer St. Bldg 2-1120, Fort Liberty, NC 28310. The contractor shall have routine access to Government-controlled facilities.

1.6.6 Security Requirements: Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8570.

1.6.6.1. Physical Security: The contractor shall be responsible for safeguarding all government equipment, access badges, information and property provided for contractor use.

1.6.7. Access Badge Control: The contractor shall establish and implement methods of making sure all Access Badges issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No badges issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering Access Badge Control that shall be included in the QCP. Such procedures shall include turn-in of any issued access badges by personnel who no longer require access to restricted areas. The contractor shall immediately report any occurrences of lost or Access Badges to the KO and COR.

1.6.7.1. The contractor shall prohibit the use of Government issued Access Badges by any persons other than contractor’s personnel. The contractor shall prohibit the opening of locked areas by contractor personnel to permit entrance of persons other than contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.8. Special Qualifications. All contracted personnel, to include Project Manager and Labor Technician, that maintain and service the Card Access/Closed Circuit TV (CCTV) systems shall maintain, at a minimum of three (3) years’ experience on Card Access/CCTV systems. The contractor shall:

Have at least an MCSA SQL Server with certifications in Querying Microsoft SQL Server 2012, Administering Microsoft SQL Server 2012 Databases, Implementing a

Data Warehouse with Microsoft SQL Server 2012.

Have the C-Cure 9000 System Installer/Maintainer – AC9001 certification. This certification covers system installation, configuration, operation, maintenance and troubleshooting of the C-CURE 9000 System. All aspects of system administration, monitoring, and C-CURE ID badging are covered. There is also comprehensive hardware coverage including the iSTAR® controllers, iSecure™Controllers (ISC), and associated readers, inputs, and outputs. All methods of connecting hardware including network interfaces are covered. This certification is heavily focused on hands-on hardware and software requiring the contractor to install configure and troubleshoot the various components.

Have the C-Cure 9000 Advanced Integrator – AC9005 certification. This certification picks up where the 9000 Installer/Maintainer left off. It is designed for senior personnel that are involved in the design and implementation of the security system. There is coverage of advanced administration topics, such as Keypad commands, Intrusion Zones, partitioning, and automated import. Web Client, Intellex and VideoEdge Servers, IP Cameras, CCTV Switchers, and Video Tours/Views will also be covered. The contractor has knowledge of Queries and Reports and various troubleshooting techniques.

Have the Video Expert Certified Integrator Program Certificate. This certifies the contractor in designing and deploying enterprise-class IP video security solutions to ensure the success of the Video Expert IP video systems.

Have intimate knowledge of the following appliances and software to support them.

Pelco Video Expert camera controllers, Pelco Video Expert workstations and cameras.

Have intimate knowledge of iSTAR door controllers.

Have at a minimum two (2) years designing and implementing and maintaining the C-Cure 9000 suite of software.

Have at a minimum two (2) years’ experience with windows server 2012 R2 active directory configuration and administration, windows server 2012 R2 network infrastructure configuration and administration, and windows server 2012 R2 administration.

The contractor should be an MCTS with certification in Windows Server 2012 Active Directory Configuration, Windows Server 2012 Network Infrastructure Configuration, and Windows Server 2012 Applications Infrastructure Configuration. The contractor must be at least a certified MCSA Windows Server 2012. This certifies the contractor in Windows Server 2012 Active Directory Configuring, Windows Server 2012 Network Infrastructure Configuring, and Windows Server 2012 Server Administrator.

1.6.8.1. General Qualifications:

1.6.8.1.1. The contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS 1.6.6.; security requirements during the execution of this contract.

1.6.8.1.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the public.

1.6.8.1.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.4. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.8.1.5. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.6. Anti-Terrorism Program: Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at

1.6.8.1.7. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract.

1.6.8.1.8. The contractor will develop an OPSEC standing operating procedure (SOP)/plan within 90 calendar days after the contract is awarded, to be reviewed and approved by the responsible Government OPSEC officer, according to AR 530-1. This SOP/plan will include the Government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor will identify an individual who will be an OPSEC coordinator. The contractor will ensure this individual becomes OPSEC Level II certified according to AR 530-1.

1.6.8.1.9. Contractor personnel shall have a favorable National Agency Check (NAC) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601, “The Personnel Security Program” no later than 30 calendar days after contract has been awarded.

1.6.8.1.10. IAW PARC Policy Alert 14-3, Homeland Security Presidential Directive 12 (HSPD-

12) issued 31 Dec 13) Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to the COR within fifteen (15) calendar days from date of commencing performance under this contract.

1.6.8.1.11. OPSEC Training: Per AR 530-1, Operations Security, the contractor shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.6.8.1.12. Information assurance (IA)/information technology (IT) training: The contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.8.1.13. Ensuring all employees take the DoD mandated initial and annual IA awareness training and register into the Army Training and Certification Tracking System (ATCTS). The Contractor shall require all new employees, as part of their in-processing, to complete this training which is a one hour IA Training for access to the Fort Liberty Network. The link for the DoD IA awareness training is: https://ia.signal.army.mil/dodiaa/default.asp. The link for ATCTS is: https://atc.us.army.mil/iastar/. Contractor personnel shall be appropriately certified prior to beginning work on this contract. Contractor is responsible for ensuring all employees possess and maintain current Information Assurance professional IA Management (IAM) and IA Technical (IAT) baseline and computing environment certifications (IAT I-III and/or IAM I-III), as required, in accordance with the current DoD 8570, AR 25-2, and applicable Army Best Business Practices (i.e. 05-PR-M-0002) during the execution of this contract.

1.6.8.1.14 Threat Awareness Reporting Program. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.6.8.2. Other Qualifications: The contractor shall designate a Project Manager (PM) who shall be responsible for the performance of the work. The name of this person who shall act for the contractor when the PM is absent shall be designated in writing to the contracting officer within five (5) days after award. The PM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM or alternate shall be available between the hours 0600-1800 hours, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.9. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post-award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO, COR (and other government personal) will hold a quarterly progress meet with the Contractor to review the Contractor's performance. At these meetings the KO and COR will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10. Contracting Officer Representative (COR): The COR will be identified by separate letter of appointment. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors contractor's performance and notifies both the KO and contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten

(10) workdays of the termination.

1.6.11.1. The follow is considered key personnel by the Government: At a minimum, the Government has identified a minimum needs of 1x Project Manager and 1x Labor Technician.

The contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person shall be designated in writing to the KO at the post award conference. The PM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.11.2. Qualifications for all Key Personnel: The contractor shall designate a Project Manager and provide in writing this person’s name and contact information at the post award conference.

The contractor shall notify the Contracting Officer in writing at least one week prior to any change to the Project Manager. The Project Manager shall be empowered with authority to make management decisions, which may arise in day-to-day operations without undue delay. Labor Technicians maintaining and servicing the Access Control and CCTV systems must maintain qualifications outlined in 1.6.8

1.6.11.2.1. Program Manager (PM): The PM shall meet or exceed the following qualifications as indicated in 1.6.8.

1.6.12. Contractor Personnel:

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.6.12.1.1. All contractor personnel performing work under this contract shall obtain a Department of Defense (DoD) Common Access Card (CAC) and a XVIII ABN CORPS Access badge. The XVIII ABN CORPS Access badge shall be always worn, when performing work under this contract, to include attending government meetings and conferences. Unless otherwise specified in the contract, contractor personnel shall wear the XVIII ABN CORPS Access badge in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access.

1.6.12.1.2. Contractor personnel shall be required to obtain a CAC at least ten (10) workdays prior to start of base contract period or prior to performance under this contract, whichever comes first.

1.6.12.1.3. The contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel as well as indicating which employees were issued CAC or other forms of government identification cards. The contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance.

1.6.12.1.4. The Contractor shall immediately report any lost CAC or government issued identification cards to the COR and Military and/or DoD police agencies. The contractor shall immediately collect the CAC and other government issued forms of identification upon termination of employee, or at the end of the contract performance period. The CAC and other government issued forms of identification shall be returned to the COR within one (1) hour of employee termination, or at the end of contract performance period, whichever comes first. IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13.) Final payment may be delayed if contractor fails to comply with these requirements.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all contractor personnel meet the highest standards of professionalism and personal integrity. The contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs, or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to always present a professional appearance.

1.6.13. Contractor Travel: N/A

1.6.14. Other Direct Costs (ODC): During the performance of this requirement, the contractor shall be required to provide materials and parts to satisfy requirements listed in this PWS. An Other Direct Cost (ODC) Contract Line-Item Number (CLIN) will be incorporated into this contract for parts and materials ordered to satisfy contract requirements.

1.6.15. Data Rights: The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses. The parties mutually acknowledge their understanding that this is the government’s intent. All documents and materials, to include the source codes of any software, produced under this task order shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.16. Organizational Conflict of Interest:

1.6.16.1. Purpose. To aid in ensuring that:

1.6.16.1.1. The contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition.

1.6.16.1.2. The contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

1.6.16.1.3. The contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

1.6.16.2. Definitions.

1.6.16.2.1. The term “Contractor” herein used in section 1.6.16., Organizational Conflict of Interest, means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it’s parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

1.6.16.2.2. The term "proprietary information" for purposes of section 1.6.16., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

1.6.16.3. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

1.6.16.3.1. Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

1.6.16.3.2. Impaired Objectivity. This type of conflict may exist where a contractor’s obligations under a contract require objectivity, but another role of the contractor casts doubt on its ability to be truly objective.