DPW_PWS_Airfield_Lighting_Control_System_DRAFT__02-06-2019.pdf

Performance Work Statement (PWS)

Maintenance and Repair of Airfield Electronic Lighting Control Systems

February 6, 2019

1 General: This is a non-personal services contract to provide maintenance and repair to the Airfield Electronic Lighting Control Computer Systems. This Performance Work Statement (PWS) does not include bulb replacement services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this PWS. Contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. Maintenance and repair of the Airfield Electronic Lighting Control Computer Systems. The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

Background: The Directorate of Public Works (DPW), Fort Bragg, North Carolina has a new requirement for maintenance and service repair contract. The contractor shall be responsible for all costs to maintain the proper operating condition and repair of all Airfield Electronic Lighting Control Computer Systems.

1.2 Scope of Work: The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations. The Airfield Electronic Lighting Control Computer Systems is the interface between the air traffic control tower and the airport lighting systems. It is essential that the current system remains reliable and be simple to operate by airport personnel. The system network is fully redundant 10 MB or 100Mb Ethernet or Fiber Distributed Data Interface (FDDI) network using Transmission Control Protocol/Internet Protocol (TCP/IP). The basic system consists of modern workstation computers in the tower and the lighting vault with a touch screen control panel display in the control tower cab. The basic software operating system at all locations is Windows 2000 and Windows 10.

*** For Mackall Army Airfield system details see note below.

The Contractor shall compile work order historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Maintenance and Repair of Airfield Electronic Lighting Control Computer System and their component needs, emphasizing innovation and commercial best practices.

The system is of a distributed nature. Communication between the various workstations is accomplished via the airport redundant fiber-optic network. An interface device to the airfield lighting is installed at each controllable element communicating with the system via a local redundant network. The local network consists of two (2) shielded twisted pairs necessary to connect the vault industrial computers with the distributed microprocessor-based interface subsystem.

The Airfield Electronic Lighting Control Computer System conveys commands and monitors information in real time via the airport network between the air traffic controller workstation and the lighting vault. Equipment status and alarm conditions are transmitted to the air traffic control tower and the lighting vault. All the industrial computers, as well as the Constant Current Regulator (CCR) interface device, are designed with sufficient built-in computing capacity to reduce the amount of information transmitted over the communication links. The computers are designed to operate as a combined system and also to independently operate emergency programs in the event of a communication or component failure.

The Airfield Electronic Lighting Control Computer Systems is designed to revert to a fail-safe mode upon computer failure, communications failure, or loss of power. Under fail-safe conditions, airport lighting equipment that is operating at the time of failure shall continue to perform at the same intensity level. The Mackall system is operated by a generator that gives power to the tower.

The maintenance computer located in the lighting vault monitors the system operations, commands, operational parameters, and alarms. It provides both real-time and historical data along with various reports to aid maintenance personnel.

The system monitors operation of the various lighting systems per AC 150/5345-10 requirements, provide alarm indications and operates the airfield lighting systems in a fail-safe mode when necessary.

NOTE: (Specifically for Mackall Army Airfield). Mackall AAF uses an older airport lighting panel called L-821 lighting control panel and an L-854 Radio Controller for remotely turning on the lights, manufactured by Cooper Crouse-Hinds. The L 821 panel is a toggle and utilizes rotary switches to turn on and off airport lighting regulators.

It is also used to control lighting intensities. There is no computerized control over the L-821.

2.0 Requirements

2.1 Description of Services. See Section 4.3 for the specific Common Levels of Service (CLS) or Functional Area

(FA).

2.1.1 Non-Personal Services: The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP): The period of performance shall be for a twelve (12) month Base Year period and (4) 12-month option periods.

Base Period 12 months from award date

Option Period I 12 months Option Period II 12 months Option Period III 12 months Option Period IV 12 Months

2.1.3 Place of Performance: The work to be performed under this contract will be performed at Fort Bragg, Pope Army Airfield, Simmons Army Airfield and Mackall Army Airfield, North Carolina.

2.1.3.2 Hours of Operation: The Government's regular business (normal) hours are from 7:00 AM to 4:00 PM EST, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular business hours.

2.1.3.2.1 The Contractor shall provide unlimited technical phone support service with customer provided remote access to Digitrac system computer as needed. Technical support personnel shall be available for on-site work the next business day in the event the system cannot be repaired by phone. Contractor shall perform quarterly maintenance on the system four (4) times a year during regular business hours. The Contractor is not authorized to work outside the regular business hours.

2.1.4 Federal Holidays: The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.5 Emergency Services: The Contractor shall provide unlimited technical phone support service with customer provided remote access to Digitrac system computer as needed. Technical support personnel shall be available for on-site work the next business day in the event the system cannot be repaired by phone.

2.1.5.1 During quarterly maintenance, the Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.5.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.6 Contract Administration and management.

2.1.6.1 Post Award Conference/Performance Evaluation Meetings: The Contractor shall attend the post-award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5.

The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.6.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.6.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.6.3.1 Contracting Officer (KO): The KO is the only person authorized to direct changes in any of the requirements under this contract. In the event the Contractor effects any such change at the direction of any person other than the KO, the change will be considered to have been made without authority, and solely at the risk of the Contractor. No changes in, or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes.

2.1.6.3.2 Contracting Officer’s Representative (COR): The COR will monitor all technical and performance aspects of the contract, and assist the (KO) in contract administration. The COR is authorized to perform the following functions:

• Assure that the Contractor performs the technical requirements of the contract

• Perform inspections necessary in connection with contract performance

• Maintain written and oral communications with the Contractor concerning technical and performance aspects of the contract

• Issue written interpretations of technical requirements, including Government drawings, designs, and specifications

• Monitor Contractor's performance and documents and notifies both the Contracting Officer and Contractor of all deficiencies

• Coordinate availability of Government furnished property

• Provide site entry of Contractor

ACC and MICC do not use other acronyms to refer to and describe a COR. Terms such as the “COTR, “Onsite COR”, “TM”, etc. will not be used. Some personnel may be assigned as Alternate CORs, but other than a statement to that effect and what actions the KO expects that ACOR to take in the absence of the primary COR, there is no difference between a COR an Alternate COR, or other government surveillance personnel assigned to conduct contract oversight. Throughout the remainder of this QASP, The term “COR’ will be used to refer to all government surveillance personnel assigned to monitor the contractor’s performance on this contract.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost, price, or delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

The Contracting Officer shall use the DoD Contracting Officer Representative Tracking (CORT) Tool to electronically track COR nominations, appointments, terminations, and training certifications for each COR appointed to conduct oversight on this contract. The COR will upload their surveillance documents, such as Monthly Status Reports (MSR), COR trip reports, correspondence with the contractor, and other miscellaneous documents into the CORT Tool within their online CORT Profile for this contract. The CORT Tool is available within the WAWF suite of tools at: https://wawf.eb.mil/.

2.1.6.3.2.1 Alternate Contracting Officer’s Representative (ACOR) –. The Alternate COR is an employee of the U.S. Government provided by the Requiring Activities (RA) and appointed by the Contracting Officer to provide additional surveillance personnel in monitoring and documenting the contractor’s performance. These alternate surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training and experience requirements and are appointed by the contracting officer as Alternate CORs (ACOR) in the DPAP CORT Tool. This term will apply to other government surveillance personnel as defined in Army Regulation 70-13, paragraph 2-2 g.

2.1.6.3.2.2 COR Authority: A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.6.3.3 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.7 COR/ACOR Functions: The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and coordinate site entry of Contractor personnel.

2.1.8 Quality Control (QC): Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days after the contract award. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9 Point of Contact (POC). Pope, Simmons and Mackall Army Airfields will have a designated POC for their designated airfield. The POC will be named at the Post Award conference.

2.1.10 Subcontract Management: The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there is no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer (KO) and Contracting Officer Representative (COR). Cross- team may or may not be permitted.

https://wawf.eb.mil/

2.1.11 Contractor Employees

2.1.11.1 Key Personnel. Key personnel shall not be added to or removed from the contract without express acknowledgment of the KO/COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) working days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

2.1.11.1.1 The following are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who is responsible for the performance of the work under this contract. The Program Manager shall have full authority to act for the contractor on all contract matters relating to operation of the contract.

The name of the PM shall be designated in writing by the Contractor and provided to the KO and COR at the post-award conference. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 All Contractor employees performing work under this contract shall be legal U.S. residents and citizens unless the provision of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

2.1.11.1.3 Program Manager (PM): The PM shall meet or exceed the following minimum qualifications:

Requires a minimum of 5 years of experience in Airfield Electronic Lighting Control Computer Systems, capable of scheduling, assigning, tracking, and providing the status of work and collect data in preparation to meet reporting requirements. Must have a working knowledge in current airport lighting control systems, automated systems, policies and procedures to maintain systems and components associated with facility listed in this contract as required throughout this contract. Relies on experience and judgment to plan and accomplish goals. Track non-conformances, corrective actions, and provide plans to identify areas requiring performance improvement. The PM shall have the ability to implement quality control procedures and report Corrective and Preventive Actions. The PM shall direct and maintain control and surveillance over all contractor personnel who are performing on this contract.

2.1.11.1.4 Contractor Identification: The Contractor shall ensure all personnel is identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor personnel performing work under this contract must be granted access onto the installation via the Automated Entrance Initiative (AIE) program. Contractor personnel shall gain access to Fort Bragg through the Posts Automated Installation Entry (AIE) Badge system. To register and receive an AIE access control badge, the contractor must complete and submit the Directorate of Emergency Services (DES) Form 118 to the COR. Once submitted, an NCIC (National Crime Information Center) Level III background check would be completed on each employee requesting access. No employees with prior felonies or three misdemeanors, excluding routine traffic violations, within the past five years will be granted access to Fort Bragg. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13. The contractor shall provide the names of individuals working on this requirement within 5 business days after award.

2.1.11.1.5 Standards of Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel presents a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.6 Contractor Hiring Restrictions: The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.7 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be accepted solely at the discretion of the Contracting Officer, and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequently contracted requirements which may be affected by the OCI.

2.1.11.1.8.1 General Constraints: The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the contractor is responsible for identifying any actual or potential organizational conflicts of interest to the KO that arise as the result of performance under this contract.

To avoid or mitigate a potential conflict related to performance under this contract, the KO will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all-inclusive, and the KO may impose constraints other than, or in addition to, the constraints listed below.

2.1.11.1.8.2. The contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors (FAR 9.505-3).

2.1.11.1.8.3 The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure (FAR 9.505-4).

The contractor shall notify the government As Soon As Possible (ASAP) on working on or changing any proprietary equipment. In addition, the contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during the performance of this contract with the same caution that a reasonably prudent contractor would use to safeguard highly valuable property. The contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The contractor shall provide copies of such agreements to the KO.

2.1.11.1.8.4 If the contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the contractor agrees that without prior written approval of the KO, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

2.1.11.1.8.5 Non-Disclosure Agreements: The contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The contractor shall educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein. The Contractor shall provide a list of Contractor personnel that has completed their Non-Disclosure Agreement in ten (10) working days after contract award. The Contractor shall submit their updated list of Non-Disclosure Agreement to the KO and COR in five (5) working days after new contract personnel hire.

2.1.11.1.8.6 Training: The contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles, so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the contractor's employees who have a need to know, and the U.S. Government.

2.1.12 Business Relations: The Contractor shall successfully integrate and coordinate all actions needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within (15) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management: Applicable only for CLS 411, 414, and 420.

2.2.1 Coordination: The Contractor shall schedule and coordinate with the COR/ACOR/POC to minimize disruptions to the facility mission.

2.3 Special Requirements

2.3.1 Security

2.3.1.1 Access and General Protection/Security Policy and Procedures: The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.3.1.2 Motor Vehicle Operators: Contractor’s personnel, whose tasks involve the operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.3.1.3 Contractor Vehicle Registration: The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within (5) working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building H1575.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.3.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.3.2 Security Training.

2.3.2.1 iWATCH Training: The Contractor shall brief the local iWATCH program (training standards provided by the Requiring Activities’ Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty

(30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.3.3 Safety. If applicable, the Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.3.3.1 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

3.0 Contractor Manpower Reporting Application (CMRA)

3.1 Reporting Labor Hours: The Office of the Assistant Secretary of the Army (Manpower and Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for the performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address: https://CMRA.ARMY.MIL.

The required information includes the following:

a. Names of the KO and COR;

b. Contract number, including task and delivery order number;

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

e. Estimated direct labor hours (including subcontractors);

f. Estimated direct labor dollars paid this reporting period (including subcontractors);

g. Total payments (including subcontractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity

(RA) (the Army RA is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

k. Locations where Contractor and subcontractors perform the work (specified by zip code in the U.S. and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

l. Presence of deployment or contingency contract language; and

m. Number of Contractor and subcontractor employees deployed in theater this reporting period (by country).

As part of its submission, the Contractor shall provide the estimated total cost incurred to comply with this reporting requirement.

Reporting period shall be the PoP not to exceed twelve (12) months ending thirty (30) September of each Government FY and must be reported by 31 October of each calendar year. The Contractor shall use a direct data transfer to the database server or fill in the fields on the website. The direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The Contractor shall report the required information to the CMR system’s secure database.

https://cmra.army.mil/

The COR/ACOR is responsible for verifying that the Contractor has reported the required data.

4.0 Performance Requirements Summary (PRS) Matrix

Technical Exhibit 1 Performance Requirements Summary

Performance Objective

Standard

Performance

Threshold

Method of Surveillance Corrective Action

PWS

2.1.3.2.1

The Contractor shall conduct four

(4) quarterly maintenance services.

Quality: 95% Accuracy

Complete four

(4) quarterly maintenance services

100% Inspection

Contractor will have to re-perform at no additional cost to the government

PWS 5.1

The contractor shall provide maintenance and repair support for the Airfield Electronic Lighting Control Computer Systems

Response to service request as required

Random/ Customer feedback

Contractor may receive a negative past performance evaluation

PWS 5.1.1

The Contractor shall be responsible for servicing, repairing, and providing technical assistance as necessary to ensure operational readiness and compliance with applicable airfield regulations required

Random/ Customer feedback

Contractor may receive a negative performance evaluation

PWS 5.1.1.1

The contractor shall provide unlimited technical phone support and assistance required

Random/ Customer feedback

Contractor may receive a negative past performance evaluation

4.1 Quality Assurance: The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP): Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing the quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, the frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

4.3 Common Levels of Service (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Airfield Electronic Lighting Control Computer Systems specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS. See Section 2.2.

5. Specific Tasks:

5.1. Basic Services. The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, licensure, and experience. The contractor shall provide maintenance and repair support for the Airfield Electronic Lighting Control Computer Systems.

5.1.1 The Contractor shall be responsible for servicing, repairing, and providing technical assistance as necessary to ensure operational readiness and compliance with applicable airfield regulations. Maintenance work shall include, but not necessarily be limited to, comprehensive operational inspection, and adjustments and software update, if necessary, to ensure the satisfactory functioning of computer software programs, communication systems, switch panels, power systems, and computer hardware components.

5.1.1.1 The contractor shall establish processes and assign appropriate resources to administer the requirement effectively. The contractor shall provide unlimited technical phone support with customer provided remote access to Digitrac computer system as needed. In the event the technical issue cannot be resolved remotely, the Contractor shall submit a written notification to the COR for work to be completed on-site. The contractor PM shall be the single point of contact between the Government and Contractor personnel assigned to support this contract.

5.1.1.2 The Contractor shall submit a request to the COR for any replacement parts discovered during the quarterly maintenance service. The COR will provide the request to the Government Subject Matter Expert (SME) who will concur/non-concur. Upon concurrence, the COR will then create a purchase order for the Government to purchase for contractor installation.

5.2 The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer (KO) immediately.

5.2.1 The contractor shall successfully integrate and coordinate all activity needed to execute the requirement.

The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

6.0 Technical Exhibit 2

Deliverables

DELIVERABLE FREQUENCY MEDIUM/FORMAT SUBMIT TO

PWS 2.1.8

Quality Control (QC)

Within five (5) days after contract award

Electronically in MS Word, Excel, and/or PowerPoint

KO and COR

PWS 2.1.10

Subcontract Management

Contractors may add subcontractors to their team after notification to the Contracting Officer (KO) and Contracting Officer Representative (COR). Cross- team may or may not be permitted

Shall be submitted electronically in MS Word, Excel, and/or PowerPoint

KO and COR

PWS 2.1.11.1.4

Contractor Identification

Contractor to provide a list of all employees assigned on this project within five (5) days after contract award

Shall be submitted electronically in MS Word, Excel, and/or PowerPoint

COR

PWS 2.3.2.1

iWATCH Training

Contractor shall complete the training within thirty

(30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award

Shall be submitted electronically in MS Word, Excel, and/or PowerPoint

KO and COR

PWS 3.1

Contractor Manpower Reporting Application

(CMRA)

Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported

CMRA ASA (CMRA) Web Site

DELIVERABLE FREQUENCY MEDIUM/FORMAT SUBMIT TO

by 31 October of each calendar year. IAW requirements at https://contractormanpo wer.army.pentagon.mil

7.0 Related Documents

Definitions and Acronyms

7.1.1 Definitions

7.1.1.1 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in the performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.2 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.3 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.4 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory;

how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.5 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.6 Contractor Acquired Property (CAP). Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains the title.

7.1.1.7 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.8 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has the authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

7.1.1.9 Defective Service. A service output that does not meet the standard of performance associated with the

PWS.

7.1.1.10 Deliverable. Anything that can be delivered can include non-manufactured things, such as meeting minutes or reports.

7.1.1.11 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.1.1.12 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel is used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for the performance of all subcontractors.

7.1.1.13 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

7.1.1.14 Performance Indicator. The characteristic of an output of a work process that can be measured.

7.1.1.15 Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

7.1.1.16 Physical Security. Actions that prevent the loss or damage to Government property.

7.1.1.17 Property. All tangible property, both real and personal, does not include software.

7.1.1.18 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.1.1.19 Quality Assurance Surveillance Plan (QASP). An organized document was written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.1.1.20 Quality Control. All necessary measures were taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

7.1.1.21 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

7.1.1.22 Work Day. The number of hours per day the Contractor provides services IAW the contract.

Work Week. Monday through Friday, unless specified otherwise.

7.1.2 Acronyms

ACC Army Contracting Command ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AMC Army Materiel Command ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation ARC Army Resource Center ATO Anti-Terrorism Officer CAP Contractor Acquired Property CDC Child Development Center CDRL Contract Data Requirements List

CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CLIN Contract Line Item Number CMRA Contractor Manpower Reporting Application CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative CORT Contracting Officer’s Representative Tool CPARS Contractor Performance Assessment Reporting System DA Department of the Army DCMA Defense Contract Management Agency DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DID Data Item Description DOD Department of Defense DOL Department of Labor DOT Department of Transportation DPW Directorate of Public Works ECO Environmental Compliance Officer EM Engineering Manual, U.S.