PWS_(KO_Reviewed),_USARC-FORSCOM_Cubicle_BPA,_17-R-STEE,_Ft_Bragg,_18DEC17.pdf

PERFORMANCE WORK STATEMENT (PWS)

Office Cubicle Installation and Reconfiguration Services for Marshall Hall Blanket Purchase Agreement (BPA) for FORSCOM/USARC HQs

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide Steelcase Brand Name, (Montage Style) Cubicle Components and Office Cubicle Installation / Reconfiguration Services.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Office Cubicle Installation and Reconfiguration Services as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.2. Background: The Mission and Installation Contracting Command Center - Fort Bragg (MICC Center- FB) has a continuing requirement from the US Army Reserve Command (USARC)/ United States Army Forces Command (FORSCOM) Headquarters to provide addition Steelcase Brand Cubical Office Space for new employees and customized service solutions to reconfigure existing Office Cubicles. This has been an ongoing requirement for FORSCOM and USARC over the last few years. The contractor must therefore build on existing Cubical configurations. All components procured under the anticipated contract shall therefore match the existing Steelcase Brand Montage Configuration Solutions currently in place for FORSCOM and USARC in Marshall Hall Buildings.

1.3. Objectives: The primary objective of this requirement is to provide Steelcase Brand Name, (Montage Style) Cubicle Components and Office Cubicle Installation / Reconfiguration Services for the US Army Forces Command (FORCOM) HQ and the US Army Reserve Command (USARC). Specifically this primary objective includes the following tasks:

1.3.1. The Contractor shall have the capability to procure Steelcase Brand Cubical Components from the Montage Catalogue (Technical Exhibit #4). Contractor shall assume responsibility for the Delivery, Protection, Documentation and Storage of these cubical components prior to installation

1.3.2. The Contractor shall assemble and install all procured office cubical components in accordance with the manufacturers' instructions/warranty provisions and specifications given by the customer. Contractor shall furnish qualified personal, tools, materials and safety equipment required to perform the required assemblies.

1.3.3. The Contractor shall also reconfigure existing cubical configurations in accordance with the manufacturers' instructions/warranty provisions and specifications given by the customer.

Contractor shall furnish qualified personal, tools, materials and safety equipment required to perform the required reconfiguration. The Contractor shall use Steelcase brand materials of the same quality, size, texture, and color to match adjacent existing work and ensure manufacturer’s warranties remain in effect.

1.3.4. The Contractor shall also assume responsibility for the proper disposal of all associated packaging/crating materials, waste products and unused, broken or obsolete cubical component created by the installation/reconfiguration jobs.

1.4. Scope: The contractor shall have the capability to: plan, specify, procure, deliver, and install new modular and wood case furniture components and provide product reconfiguration services for existing assets. Additionally, in support of office realignment and full building renovation outfitting projects. The Contractor shall be required to have the ability to deliver furniture as ordered, depending on the evolving project requirements. Services include reconfiguration of cubicle area, build cubicles, lower or increase height of cubicle walls, install cubicle doors with locks.

1.5. BPA Period of Performance: The Ordering Period for this BPA is five (5) years and is scheduled to begin 01 February 2018 and end on 31 January 2023. The each year of the BPA’s Period of Performance shall be divided into five (5) terms as follows:

Base Term: 01 February 2018 - 31 January 2019 Option Term #1: 01 February 2019 - 31 January 2020 Option Term #2: 01 February 2020 - 31 January 2021 Option Term #3: 01 February 2021 - 31 January 2022 Option Term #4: 01 February 2022 - 31 January 2023

1.5.1. The BPA shall be reviewed at the end of each term to assess Contractor performance and to determine whether this agreement remains in the best interest of the Government. This agreement may be Terminated for Convenience by either party upon thirty (30) days advanced written notice to the Contracting Officer or the Contractor.

1.5.2. Terms for exiting (Cancelling) this agreement:

• If the BPA holder fails to respond to a Request for Quotation (RFP) and provide pricing for the requested work, during a six (6) month period.

• If the BPA holder fails to deliver satisfactory workmanship to meet the requirement of the BPA Calls.

1.5.3. Authorized BPA Ordering Officers. This BPA is intended for use by the Contracting Officer only.

1.5.4. Pricing. The prices quoted to the Government under this BPA shall be subject to the following requirement:

• It is the Government’s intent to have BPA holders compete for each individual BPA Call and to issue a Call on a lump sum firm-fixed priced basis. Pricing shall be determined fair and reasonable based on comparison of prices received in response to a KO issued Request for Quotes (RFQ) to all current BPA Holders.

1.5.5. Extent of Obligation. Funds are obligated only when an authorized BPA Call is placed with the BPA holder in accordance with the Terms and Conditions of this BPA.

1.5.6. BPA Calls. Calls will be placed against this BPA to satisfy furniture reconfigurations or new installation. A BPA Call number is a four-digit sequential numeric identifier of each Call placed.

1.5.6.1. Call Awarding Procedures. As requirements are identified, the Contracting Officer shall issue a Request for Quotation (RFQ) that shall:

• Describe the work required by the customer, identify a response time to the RFQ and state the required completion date.

• It is the Government’s intent to have all active BPA holders compete for each BPA Call. All BPA Call shall be awarded using the Lowest Price Technically Acceptable Evaluation Procedures

1.5.6.2. Inspection and Acceptance. The Contracting Officer Representative (COR) shall be the designated representative of the Contracting Officer for the purpose of technical surveillance of workmanship and inspection of materials for work performed under the BPA. This designation in no way authorizes anyone other than the Contracting Officer to commit the Government to changes in the terms of the BPA. The Government inspector does not have the authority nor are they required to perform the quality control associated with work under the BPA.

1.5.6.3. The BPA holder shall provide a minimum of one (1) year warranty on all labor/workmanship and the Manufacturer’s warranty on all parts and/or materials.

1.5.6.4. Individual BPA Calls shall include instructions for inspection and acceptance and will designate the COR as the designated representative of the Contracting Officer to inspect work performed under each BPA Call. All work completed under a BPA Call shall be inspected and accepted prior to any payments being made.

1.5.6.5. The Contractor shall document all work performed under this BPA and bill for all work accepted by the COR via a submitted invoice in the Wide Area Work Flow (WAWF) system.

1.5.6.6. Invoicing. The Contractor shall have a designated electronic business point of contact in the System for Award Management at https://www.acquisition.gov; and be registered to use WAWF at https://wawf.eb.mil/

1.5.6.8. The Ordering Officer is responsible for reviewing the invoice for accuracy, and for ensuring that payment is properly documented and authorized.

BPA Master Dollar Limit shall not exceed $6,500,000.00. BPA Call Limit shall not exceed $25,000.00 per Call.

The BPA holder shall not accept a Call exceeding the individual Call dollar limitation of $25,000.00.

1.6. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain a Quality Control Program (QCP) to ensure all work described in this contract is performed at or above the standard defined in the Performance

Requirements Summary (PRS). The QCP is developed by the contractor to ensure that it performs and delivers high-quality service and products. And it shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing.

1.6.1 The Contractor shall submit their QC Plan within ten (10) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation. The Quality Control Plan shall address as a minimum:

1.6.2. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances;

procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

1.6.6. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.7. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) work days from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: Pursuant to DFARS 252.201-7000, COR will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.9.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.9.2 When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.9.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.9.2.2. Reschedule the work on any day that is mutually satisfactory.

1.9.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 8:00 AM – 5:00 PM. Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

1.9.3.1. Place of Performance: Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Fort Bragg, NC building 8-1808 (Marshall Hall) and building.

1.10. Security Requirements: Only Picture Identification is needed to receive badge from security guards.

1.10.1. Security Clearance: Contractor personnel do not have to have a security clearance.

1.10.5. Access and General Protection/Security Policy and Procedures:

All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. Sponsoring organizations, activities, and persons will be responsible for monitoring contractor access by submitting a completed and approved DES Form 118 to the Installation All American VCC 5, detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an AIE visitor card on a case by case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one to three years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by submitting an approved DES Form 118 to the All American VCC 5. Renewed short term passes must be re-processed at the All American VCC. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.11. Anti-Terrorism Program

IAW PARC Policy Alert 14-33, Homeland Security Presidential Directive 12 (HSPD-12) issued 31 Dec 13.

1.11.1. Anti-Terrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract. The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.11.1.1. iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Anti-Terrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award with the results reported to the COR NLT 45 calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract, with the results reported to the COR NLT 15 calendar days.

https://www.us.army.mil/suite/doc/41924024 https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.11.1.2. iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx and https://www.army.mil/e2/c/downloads/287489.pdf

1.12. Safety:

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

1.12.1. Environment and OSHA:

The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution.

The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.13. Special Qualifications.

1.13.1 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgement or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.13.2. General: The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.13.2.1. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx https://www.army.mil/e2/c/downloads/287489.pdf

1.13.2.2. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.13.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/COR within ten (10) work days of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 work days the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) work days of the termination.

1.13.3.1. The follow are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.13.3.2. Qualifications for all Key Personnel: None

1.13.3.2.1. Program Manager (PM): The PM shall meet or exceed the following minimum qualifications. None

1.13.5. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.13.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.13.6.1. There are no uniform requirements.

1.13.6.2 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents.

Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.14. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. IAW AR 70- 13 para 4.b. (1). The contracting office will hold periodic status or progress meetings with the contracting officer, the COR, the contractor, and other personnel as necessary (at least quarterly) to discuss problems, progress of the contract, and contractor performance. This meeting will be held at a mutually agreed location, or telephonically. The CORs must ensure that they receive copies of written minutes and other correspondence related to these meetings, including follow-up actions. These meetings shall be at no additional cost to the Government.

1.15. Contracting Officer Representative (COR): The Contracting Officer will designate, in writing, a COR. The COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR shall be addressed, in writing, to the Contracting Officer. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assures that the Contractor performs the technical requirements of the contract; performs inspections necessary in connection with contract performance; maintains written and oral communications with the Contractor concerning technical aspects of the contract; issues written interpretations of technical requirements, including government drawings, designs, specifications; monitors Contractor's performance and notifies both the KO and Contractor of any deficiencies;

coordinates availability of government furnished property, and provides site entry of Contractor personnel.

1.15.1. The Contracting Officer will designate, in writing, an Alternate Contracting Officer’s Representative. The Alternate COR will have authority to take certain actions specifically provided and within the limitations prescribed in the designation. A copy of the designation will be furnished to the Contractor. In no event will the Alternate COR, by virtue only of his/her designation as such, empowered to execute or agree to any contract modification thereof. The Contracting Officer will retain the ultimate responsibility for the administration of the contract.

The Alternate COR’s authority shall only be in effect during the absence of the COR.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.9. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives.

Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.10. LOCAL TRAVEL: Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.11.

2.1.12. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.13. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.14. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.15. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.16. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.17. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.18. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.20. WORK DAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.21. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CMDF Controlled Material Destruction Facility CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DD1466 Building Pass DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase-In/Phase- Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. None

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

PART 5

SPECIFIC TASKS

5. The primary objective of this requirement is to provide Steelcase Brand Name, (Montage Style) Cubicle Components and Office Cubicle Installation / Reconfiguration Services for the US Army Forces Command (FORCOM) HQ and the US Army Reserve Command (USARC).

Specifically this primary objective includes the following tasks:

5.1. The Contractor shall have the capability to procure Steelcase Brand Cubical Components from the Montage Catalogue (Technical Exhibit #7). Contractor shall assume responsibility for the Delivery, Protection, Documentation and Storage of these cubical components prior to installation. All delivered Furniture shall be delivered in accordance with the following:

5.1.1. Delivery: All delivered Furniture shall be delivered in the manufacturer’s (Steelcase) original cartons. The Contractor shall coordinate delivery with the Government POC.

Coordination shall occur no sooner than fifteen (15) working days prior to furniture delivery to ensure locations for furniture delivery/installation are prepared. Contractor shall coordinate with the Government POC for the delivery time of furniture within twenty four (24) hours of scheduled delivery. Delivery shall take place during the hours listed in PWS 1.9.3. Contractor is responsible for coordinating any sub-contractor’s schedules.

5.1.1.1. Prior to delivery, the contractor shall conduct a field site visit with Government POC to verify all existing building conditions, document field conditions, document product dimensions that require changes due to field conditions. This verification meeting, often referred to as the kick-off meeting, shall be scheduled by the contractor with the Government POC and shall occur within two weeks after award. During this meeting the Contractor shall coordinate all final finish, fabric, and color selections with the Government POC.

5.1.1.2. Contractor must ensure the drivers of the delivery vehicles have contact information for the Government POC in order to coordinate access to the building. Drivers of the delivery vehicles shall not attempt to deliver any items before the scheduled delivery date. In the event the delivery date falls on a Saturday, Sunday, or federally recognized holiday, the delivery date shall be the next workday. Arrangements shall be pre-approved by the Government POC.

5.1.2. Protection of Property: The Contractor shall protect all items from damage. The Contractor shall take precautions against damage to the building, grounds, and other furnishings, ensure that all material handling equipment have rubber wheels. The Contractor shall repair or replace any items in the buildings, or grounds damaged due to negligence and/or direct action by the Contractor, using materials of the same quality, size, texture, and color to match adjacent existing work.

5.1.2.1. The Contractor shall perform an inspection of the buildings and grounds with the GOVERNMENT POC prior to starting work and document accordingly. Material-handling equipment shall have rubber wheels.

5.1.3. Product Documentation: The Contractor shall ensure all owners’ manuals, warranty information, to include a list of manufacturers with a point of contact, assembly instructions, maintenance and care instructions, and any other information is provided to the GOVERNMENT POC upon installation start date.

5.1.4. Inspection: Any deficiencies in delivered items shall be brought to the attention of the Government POC as soon as it is noticed. The Contractor shall repair or coordinate for replacement of damaged, defective, or missing items within ten (10) days of initial delivery.

5.2. Assembly: The Contractor shall assemble and install all procured office cubical components in accordance with the manufacturers' instructions/warranty provisions and specifications/location given by the customer. Contractor shall furnish qualified personal, tools, materials and safety equipment required to perform the required assemblies. Assembly shall be performed in accordance with the following:

5.2.1. The Contractor shall assemble all furniture in accordance with the manufacturers' instructions and specifications given by the Government customer. Contractor shall inform COR if customer’s stated specifications contradict manufacturer’s instructions and potentially void manufacturer’s warranty. Contractor shall then work with customer to find an acceptable solution.

5.2.2. If the Contractor is unable to complete the assembly and placement of all unloaded items before end of the work day, the contractor will transport those remaining items to a location designated by the Government POC for storage until the next work day. The Contractor shall assemble privacy wall and all other items in Room 1401, building 8-1808.The Contractor will be responsible for moving the items from the overnight storage site to the designated positions in the building.

5.2.3. All furniture, equipment and accessories shall be level, plumb, square, free of rough or sharp edges and in proper alignment with adjoining furniture. Furnishings shall be securely attached to the building where applicable. Other tasks include field and electrical verifications.

Furnishings shall be securely attached to the building where applicable. All wall items shall be installed at an appropriate height approved by the COR. All assembly shall be accomplished using conventional tools found in any hardware store. The Contractor shall furnish all tools required to perform assembly, if tools to assemble are included with the furniture, these tools shall be turned over to the Government POC upon completion of assembly.

5.2.4. The Contractor shall remove all protective coverings/films off any furniture or light fixtures, etc.). The Contractor shall ensure items which require batteries are provided with new alkaline batteries, and the items are working properly. The Contractor shall ensure all light fixtures have the appropriate bulbs as identified by function and ensure they are in working order.

The Contractor shall ensure that all stickers and labels are removed and no adhesive residue remains on the surface. The Contractor shall clean and polish all items that have been installed.

5.2.5 The contractor shall provide power cords for all electrical items and other accessories required to have a fully functioning unit. The cords shall be appropriate for the item and the building’s electrical service.

5.3. Reconfiguration: The Contractor shall also reconfigure existing cubical configurations in accordance with the manufacturers' instructions/warranty provisions and specifications given by the customer. Contractor shall furnish qualified personal, tools, materials and safety equipment required to perform the required reconfiguration. The Contractor shall use Steelcase brand materials of the same quality, size, texture, and color to match adjacent existing work and ensure manufacturer’s warranties remain in effect.

5.4. Work-Site Clean-Up: The Contractor is responsible for the removal and disposal of all packaging and trash connected with uncrating and assembling furniture and other items installed under this contract. The Contractor shall also assume responsibility for the properly disposal of all associated packaging/crating materials, waste products and unused, broken or obsolete cubical component created by the installation/reconfiguration jobs. Failure to remove packaging materials will delay final acceptance.

5.5. Contractor Manpower Reporting (CMR): The contractor will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USARC/FORSCOM via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting inputs will be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website at http://www.ecmra.mil. The required data fields include:

(1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative;

(2) Contract number, including task and delivery order number;

(3) Beginning and ending dates covered by reporting period;

(4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

(5) Estimated direct labor hours (including sub-contractors);

(6) Estimated direct labor dollars paid this reporting period (including sub- contractors);

(7) Total payments (including sub-contractors);

(8) Predominant Product Service Code (PSC)/Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant PSC/FSC for each sub-contractor if different);

(9) Estimated data collection cost;

(10) Organizational title associated with the Unit Identification Code (UIC) for the Army

Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

(12) Presence of deployment or contingency contract language; and

(13) Number of contractor, and sub-contractor employees deployed in theater this reporting period (by country).

As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

http://www.ecmra.mil/ http://www.ecmra.mil/

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

AR 25-2, Information Assurance AR 530-1, Operations Security (OPSEC) AR 190-13, The Army Physical Security Program Defense Federal Acquisition Regulation Supplement (DFARS) Joint Travel Regulation (JTR) AR 735-5, Policies and Procedures for Property Accountability DODD 8570.01, Information Assurance Training Certification and Workforce Management DOD 8570.01-M, Information Assurance Workforce Improvement Program DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces DODI 2000.16 DoD Antiterrorism (AT) Program Homeland Security Presidential Directive- 12 (HSPD-12)

PART 7

TECHNICAL EXHIBIT LISTING

7.1. Technical Exhibits:

Technical Exhibit #1 Performance Requirements Summary Technical Exhibit #2 Deliverables Schedule Technical Exhibit #3 Estimate Work Load Data Technical Exhibit #4 Montage Solutions Ordering Catalogue

TECHNICAL EXHIBIT #1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard

Standard should always relate to the timeliness, quantity, or quality of service required

Performance Threshold or Acceptable Quality Level (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive or Disinvites for not meeting Performance Standards

The Contractor shall have the capability to procure Steelcase Brand Cubical Components from the Montage Catalogue (Technical Exhibit #4) and assume responsibility for the Delivery, Protection, Documentation and Storage of these cubical components prior to installation defined in this Performance Work Statement (PWS)

The Contractor shall purchase, store, assemble and install all procured office cubical components in accordance with the manufacturers' instructions/warranty provisions and specifications given by the customer IAW the standards detailed in

PWS 5.1

ZERO DEVIATION FROM

STANDARD

If five (5) valid defects in a month occur, a negative Monthly Surveillance Report (MSR) will be initiated and Contracting Officer will notified of discrepancy. A written action plan will be submitted by contractor to the COR on how to correct the problem.

If the problem continues to re-occur, COR may issue a negative CPARS annual report and the KO may refuse to Exercise Contract Option or Terminate for Cause

The Contractor shall assemble and install all procured office cubical components in accordance with the manufacturers' instructions/warranty provisions and specifications given by the customer.

Contractor shall furnish qualified personal, tools, materials and safety equipment required to perform the required assemblies.

Coordinate delivery with the Government POC. Coordination shall occur no sooner than fifteen (15) working days prior to furniture delivery to ensure locations for furniture delivery/installation are prepared. Contractor shall coordinate with the Government POC for the delivery time of furniture within twenty four (24) hours of

ZERO DEVIATION FROM

STANDARD

If three (3) valid defects in a month occur, a negative Monthly Surveillance Report (MSR) will be initiated and Contracting Officer will notified of discrepancy. A written action plan will be submitted by contractor to the COR on how to correct the problem.

If the problem continues to re-occur, COR may issue a negative CPARS annual report and the KO may refuse to scheduled delivery.

PWS 5.2

Exercise Contract Option or Terminate for Cause

The Contractor shall also reconfigure existing cubical configurations in accordance with the manufacturers'…