DRAFT_Performance_Work_Statement_(FORSCOM_Foreign_Language)_28_Feb_13.pdf

TECHNICAL ATTACHMENT AND TECHNICAL EXHIBITS

FOR THE PROCUREMENT OF

FOREIGN LANGUAGE TRAINING SERVICES

US ARMY MISSION AND INSTALLATION CONTRACTING COMMAND

MISSION AND INSTALLATION CONTRACTING COMMAND -FORT BRAGG

FEBRUARY 2013

TTAABBLLEE OOFF CCOONNTTEENNTTSS

DDeessccrriippttiioonn PPaaggee

AAttttaacchhmmeenntt 11 –– PPeerrffoorrmmaannccee WWoorrkk SSttaatteemmeenntt ……………………………………......……………………………………………………………………………………

PPaarrtt 11 –– GGeenneerraall IInnffoorrmmaattiioonn…………………………………………………………………………………………………………………………………………………………………………

PPaarrtt 22 –– DDeeffiinniittiioonnss aanndd AAccrroonnyymmss ……………………………………………………………………………………………………....……………………………………………………..1155

PPaarrtt 33 –– GGoovveerrnnmmeenntt FFuurrnniisshheedd PPrrooppeerrttyy,, EEqquuiippmmeenntt,, aanndd SSeerrvviicceess …………………………………………………………………………………………2200

PPaarrtt 44 –– CCoonnttrraaccttoorr FFuurrnniisshheedd IItteemmss aanndd SSeerrvviicceess ………………………………………………………………………………………………………………………………..2222

PPaarrtt 55 –– SSppeecciiffiicc TTaasskkss …………………………………………………………......……

PPaarrtt 66 –– AApppplliiccaabbllee PPuubblliiccaattiioonnss……………………………………………………………………………………………………………………………………………………………………..3322

PPaarrtt 77 –– TTeecchhnniiccaall EExxhhiibbiitt LLiissttiinngg ……………………………………………………………………………………………………………………………………………………......……

AAttttaacchhmmeenntt 22 –– PPeerrffoorrmmaannccee RReeqquuiirreemmeennttss SSuummmmaarryy………………......………………………………………………………………………………....……

AAttttaacchhmmeenntt 33 –– GGoovveerrnnmmeenntt FFuurrnniisshheedd Equipment ………………......………………………………………………………………………………………………..

ATTACHMENT 1 – PERFORMANCE WORK STATEMENT

PART 1 - GENERAL INFORMATION

1. General. This is a non-personal services contract to provide Foreign Language Instruction. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who in turn is responsible to the

Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform

Foreign Language Instruction as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.1.1. The program emphasizes creativity and flexibility to meet the unique instruction needs of commanders requiring mission essential language instruction for their soldiers. The courses do not have rigid Programs of

Instruction (POIs) but rather use the proficiency level descriptions as a framework for the development of lesson plans. At each level, from 0+ to 5, very specific language behaviors are exhibited and expected. Once the instructor assesses the level of the class, appropriate lessons, materials and activities are presented to generate as much uninhibited, spontaneous manipulation of the language as possible and to prepare for the Defense Language

Proficiency Test (DLPT) or other informal measures. The teaching methodology required is eclectic in nature and uses modern theories of second language acquisition. The program is expected to bridge the gap between global language and job-specific language by integrating map reading, briefings, weather reports, scenarios related to specific contingencies and military terminology into the instruction. The environmental goal is to create a relaxed learning atmosphere for the target language as well as a classroom setting that reflects the culture of the target language. Ample use of the Internet and technology such as language/computer laboratories, satellite news broadcasts, interactive computer programs, Digital Video Disc (DVD) cameras and videos are all employed to enhance the program.

1.2. Background. There is an ever increasing demand for foreign language capabilities throughout the Department of

Defense (DoD) spurred by lessons learned and command guidance during on-going combat missions in the Middle and Far East. In the DoD, there is a tremendous shortfall of linguists in a number of languages such as Arabic, Dari, Pashto and several other low density languages. The Army has faced this challenge in a variety of ways to include increased instruction for soldiers, increased performance of document exploitation (i.e. translations) and development of self-paced curricula for low density languages. All personnel are required to be exposed to various languages and cultural orientations with capabilities ranging from basic greetings to full expert capability. A variety of instruction resources are available to accomplish these goals. Command Language Programs (CLPs) are the vehicle for accomplishing this mission critical language instruction. Additionally, there are new requirements for higher levels of language proficiency to ensure the accomplishment of military tasks and expanded technical requirements necessary for commanders to ensure linguist proficiency. The CLPs provide facilities, equipment and a workable combination of classroom instruction, self-paced instruction opportunities, web based instruction and unit instruction to meet the needs of professional Army linguists, as well as all other Army personnel requiring foreign languages and cultural awareness orientations in performance of their military mission and duties. As the

Army participates in joint missions, CLPs may also provide services to linguists from other services such as the Air

Force, Marines and Navy. Various Government agencies such as the National Virtual Translation Center and the

Defense Language Institute Foreign Language Center (DLIFLC) may also request services through this contract for language instruction, curricula development and web lesson development.

1.3. Objectives. The objectives of the program are to assist Army Active (AA) and Reserve Component (RC) linguists to achieve and maintain/sustain the Army minimum qualification level of 2/2 in Listening and Reading or

Speaking [depending on the Military Occupational Specialty (MOS)] on the DLPT and strive to enhance proficiency to level 3/3 to meet the challenges of military contingencies. For pre-deployment instruction with specific programs for General Purposes Forces (GPF), the requirement is to meet the Army objective of 0+ ILR rating in Speaking and

Listening with the goal of an ILR rating of 1 in the appropriate language of the deployment region for the appropriate number of personnel based on the size of the deploying force.

1.4. Scope. The Contractor shall provide the language training services outlined in Section 5 Specific Tasks.

1.5. Accreditation. The Prime Contractor shall be accredited by either a regional or national accrediting association.

Documentation of this accreditation shall be provided to the Government with the proposal. Accreditation is neither divisible nor transferable; however, it is not necessary for proposed subcontractors to be a regional or national accredited institution. A non-accredited institution or organization does not gain accredited status solely because of an affiliation or arrangement with an accredited institution. Accreditation suggests academic soundness and is a means of substantiating quality of instructor training methods and second language acquisition methods. The

Government will verify the Offeror’s certification of accreditation through the U.S. Department of Education;

Database of Accredited Postsecondary Institutions and Programs listing at http://www.ope.ed.gov/accreditation/Agencies.aspx and/or http://www.sacs.org/.

1.6. General Information.

1.6.1. Quality Control. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality

Control Plan (QCP) shall be submitted with proposal. After acceptance of the QCP at time of contract award, the contractor shall submit in writing to the KO, any proposed changes to the QCP. The contractor shall receive the

KOs acceptance in writing of any proposed changes to the QCP before implementation.

1.6.1.1. Quality Control Plan (QCP). The following are minimum acceptable items that the contractor shall include in the QCP:

1.6.1.1. Use of and responsibility for Government furnished materials, including the curricula and all other

Government equipment and property.

1.6.1.2. Personnel performance and evaluation.

1.6.1.3. A checklist or monitoring instrument that documents the performance and quality of orientation of all personnel. This instrument shall also document pre-service and in-service instructor instruction which includes the use of Government furnished curricula and prescribed methodologies. This documentation shall immediately be available to the COR upon request.

1.6.1.4. Record keeping and reporting requirements of the contract.

1.6.1.5. Management and administration of the contract.

1.6.1.6. The QCP shall include, but shall not be limited to, the following general features:

1.6.1.7. The QCP shall describe methods of direct and indirect communication with the Government regarding performance of the contract. The communications shall include regular and formal meetings with the Government.

Informal communications shall also be addressed.

1.6.1.8. Specific surveillance techniques for all contract services shall be described. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.9. The QCP shall address corrective action. The contractor shall respond quickly and affirmatively to deficiencies discovered in performance. These corrective actions shall not depend on Government direction. The contractor shall identify and correct problem areas. Records shall be kept of these areas and the communication http://www.ope.ed.gov/accreditation/Agencies.aspx http://www.sacs.org/ methods described above shall include corrective action reporting. Short-term remedial actions and long term solutions shall be described.

1.6.1.10. The contractor’s QCP shall include a customer complaint program. This program shall describe how all commanders, students, instructors, or other interested parties may identify problem areas and situations to the contractor. The customer complaint system shall be compatible with the reporting and communication systems of the plan. A student questionnaire may be part of this plan.

1.6.1.11. Any other features the contractor deems necessary.

1.6.1.12. The Government reserves the right to conduct its own evaluations and/or studies of the programs addressed in this contract, which may or may not involve contractor personnel.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays: Contractor shall observe the following holidays in full.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:30 a.m.

through 4:30 p.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: Instruction will take place in language instruction facilities throughout CONUS, primarily at installations affiliated with FORSCOM. The installations are as follows: Fort Benning, Bliss, Bragg, Campbell, Carson, Drum, Hood, Irwin, Knox, Riley, Polk, and Stewart as well as Joint Base Lewis-McChord. Other installations and organizations, to include those listed within the PWS, may also request instruction using this contract vehicle. See Technical Exhibit 6 for additional location support areas.

1.6.6. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal

Acquisition Regulation Subpart 42.5. The Contracting Officer (KO) and Contracting Officer Representative (COR), as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.7. Safety Requirements: The Contractor shall conform to the Post Safety Program in accordance with AR 385-

10. The contractor shall publish a Safety Standard Operations Procedure (SOP) for safety and provide a copy to the

COR no later than thirty days after award of the contract. The contractor shall be responsible for organizing the implementation of the Installation’s Safety and Energy Procedures Plan.

1.6.7.1. Environment and OSHA: The Contractor shall comply with local, state, Federal, environmental, and

Occupational Safety and Health ACT (OSHA) http://www.osha.gov/, rules, and regulations. All pertinent provisions of the publication 29 CFR 1910 to provide safe control, protection of life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract. The contractor’s Safety SOP shall comply with applicable OSHA requirements, and shall be updated as changes occur.

1.6.7.2. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and

COR for final resolution. In addition to any verbal notification the Contractor shall notify the KO in writing of such conflicts. The Contractor shall be liable for all fines, penalties, and costs, which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR to immediately halt any and all

Contractor performance until all unsafe acts have been corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the Installation Fire Department at 9-1-1, KO, and

COR.

1.6.7.3. Reporting of Fire and Safety Hazards: The Contractor shall train his personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their Program Manager.

1.6.7.4. Safety Training: The Contractor shall conduct monthly safety training pertaining to safety issues. The

Contractor shall document all training sessions to include the title and date of training.

1.6.7.5. Personnel Safety: The Contractor shall perform work requirements in a manner to protect building, property, and occupants from any harm or injury. The Contractor shall immediately correct all safety deficiencies upon notification by the KO or COR. The Contractor shall notify the KO or COR, of the corrective action that was taken, and the completion date.

1.6.7.6. Accident Protection and Emergency Medical Treatment: The Contractor shall have competent personnel trained and capable of handling minor personnel injuries. In addition, first aid kits complying with OSHA and other

Federal and state requirements to care for minor injuries normally sustained by contract personnel shall be located in each Language Training Facility.

1.6.7.7. All personnel shall be provided with information pertaining to the Contractor’s arrangements for emergency medical treatment prior to the start of the base period. This information shall include the following information:

Local Hospital: Name Phone No.

Local Ambulance: Name Phone No.

Local Doctor: Name Phone No.

1.6.7.8. Accidents and Injuries: The Contractor shall submit a written report within three (3) workdays of occurrence to the KO, COR and the Installation Safety Officer. Report shall include the events and facts applicable to all accidents or injuries to Contractor personnel while on the installations. The written report shall be completed using the DA Form 285, http://www.apd.army.mil/ U.S. Army Accident Investigation Report.

1.6.7.9. Non-Compliance: When brought to the attention of the KO, the KO will notify the Contractor of any non-compliance with reporting accidents and injuries and the action to be taken. After receipt of notice of deficiencies, the Contractor shall immediately take corrective action to eliminate reporting non-compliance.

http://www.osha.gov/ http://www.apd.army.mil/

1.6.8. Security Requirements: Contractor personnel performing work under this contract must have a Trustworthy

National Agency Check (TNAC) within thirty (30) calendar days after award and must maintain the level of security required for the life of the contract.

1.6.8.1. The Contractor shall provide names and positions of all employees five (5) days prior to the start of the base period of performance. Within thirty (30) calendar days after contract award, the contractor shall ensure all personnel working under this contract have completed the Trustworthy National Agency Check (TNAC) forms on the SF-86-2, Electronic Questionnaires for Investigations Processing (e-QIP) and submitted them to Directorate of

Security at the military installation. Procedures and requirements for this TNAC are in AR 380-67. A contractor’s application for the TNAC must be completed, submitted to and accepted by Security prior to that employee providing any instruction under the contract or using a Government computer.

1.6.8.2. Subsequently, upon hiring new employees, the contractor shall immediately provide written notification, by name, of any potential employee to the Directorate of Security and comply with the TNAC provisions in Para

3.3.2.4.2.1. Homeland Security Presidential Directive-12 (HSPD-12) mandates that "Secure and reliable forms of identification" be used to verify identity. The Army draft guidance states "The Joint Personnel Adjudication System

(JPAS) is the authoritative source for background vetting. A recurring data feed will be provided to

DEERS/RAPIDS for background vetting information. This information will be used to determine if a credential can be issued. The Installation Adjutant General personnel will not be able to enter Contractor Personnel data in the

Defense Enrollment Eligibility Reporting System (DEERS). In order for a Contractor to be issued a CAC card, their data must be entered into DEERS using the Contractor Verification System (CVS). The individual Contract

Employee or a Contractor Company Representative (sometimes referred to as a Facility Security Officer (FSO) in the guidance) is responsible to actually enter the demographic data required to obtain a CAC.

1.6.8.3. If the TNAC is completed with other than favorable results, the contractor shall not allow the employee to provide further instruction under the contract unless prior written approval from the KO is obtained.

1.6.8.4. The requirements for the TNAC outlined above are the minimum security check requirements for this

1.6.9. Antiterrorism (AT) Level I Instruction. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level 1 awareness instruction within thirty (30) calendar days after commencement of work under this contract. The contractor shall submit certificates of completion for each contractor employee and subcontractor employee to the COR within thirty

(30) calendar days after completion of instruction by all employees and subcontractor personnel. All new employees will be required to complete the required AT Level I awareness instruction within thirty (30) calendar days after being employed under the contract. AT Level I awareness instruction is available at https://atlevel1.dtic.mil/at.

1.6.10. Contractor Employees Who Require Access to Government Information Systems. All contractor employees requiring access to a government information system must be registered in the Army Instruction Certification

Tracking System (ATCTS) prior to commencement of work under this contract and must successfully complete the

DoD Information Assurance Awareness instruction prior to access to the information system, and then annually thereafter.

1.7. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8. Special Qualifications: The contractor shall be responsible for ensuring that all personnel are capable of performing the below-listed duties and can meet the following qualifications prior to commencing work under this

1.8.1. Key Personnel: The following personnel are considered key personnel by the government: the Program

Manager and the GLOSS Project Manager. Minimum qualifications for the key personnel are listed below:

https://atlevel1.dtic.mil/at

1.8.1.1. Program Manager:

1.8.1.1.1. Program Manager. The Contractor shall provide a site Program Manager (PM) for each regional site (Joint

Base Lewis McChord, WA, Fort Hood, TX, and Fort Bragg, NC) that shall be responsible for the overall management, coordination and performance of the work under this contract. The qualifications of these persons shall be designated in writing to the KO with the submission of the contractor’s proposal. Any change in the PM’s shall be submitted in writing to the KO for approval prior to implementation. The PM and shall be empowered with authority to make field decisions which may arise in day-to-day operations without undue delay, and shall be physically located on site at the installation.

1.8.1.1.2. The PM shall be designated in writing to the KO and COR within five (5) days of contract award. The PM shall have full authority to act on behalf of the Contractor on all contractual matters relating to daily operations. The

PM shall be available between 7:30 AM to 4:30 PM, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.8.1.2 GLOSS Project Manager:

1.8.1.2.1. The Global Language Online Support System (GLOSS) Project Manager is located at the Western regional site at Joint Base Lewis-McChord. The GLOSS Program Manager will provide Human Resource expertise for recruitment and staffing for the development of GLOSS lessons; train and mentor staff as needed for methodology, text selection, target language editing and English language editing; and insure there are no issues with copyrights throughout the development of the project before the staff incorporates the material into the GLOSS lessons. The Program Manager will develop and manage a tiered mentoring system for course developers, manage schedules and staffing needs and coordinate with the COR to meet staffing requirements as well as problem solve for quality assurance and employee conflict resolution. The GLOSS Project Manager will chair weekly update meetings with the GLOSS team and manage and upgrade the Gloss Tracking System. The Project Manager will institute systems changes to enhance quality and efficiencies when needed and manage the editing process as the lessons flow through the development process and prepare a monthly written status report to the COR. The GLOSS

Program Manager will provide the final Quality Control for the project, provide in progress reviews (IPR), meet all required deadlines and upload the completed lessons to the web site for the Defense Language Institute.

1.8.1.2.2. The GLOSS Project Manager shall be designated in writing and submitted to the KO and COR within five

(5) days of contract award. The GLOSS Project Manager shall have full authority to act on behalf of the Contractor on all contractual matters relating to the GLOSS project. The GLOSS Project Manager shall be available between

7:30 AM to 4:30 PM, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.8.2. Administrative/Management Support and Technical Resource Support

1.8.2.1. The contractor shall provide Administrative/Management support and Technical Resource support at the

FORSCOM Western CONUS Regional Center at JBLM, Washington that serves the entire Western Region.

1.8.2.2. The contractor shall provide Administrative/Management support and Technical Resource support at the

FORSCOM Central CONUS Regional Center at Fort Hood, Texas, that serves the entire Central Region.

1.8.2.3. The contractor shall provide Administrative support and Technical Resource support at the Eastern regional office at Fort Bragg, North Carolina, that serves the entire Eastern Region.

1.8.3. Instructors

1.8.3.1. The contractor shall provide instructors, material development and adaptation and instructional services to

National Guard Military Intelligence Linguist Battalions in the following locations: Tacoma, Washington; and New

Orleans and Carville, Louisiana. There are no full time instructor positions supporting the United States Army

National Guard.

1.8.3.2. Instructor support for translations from English to the target language and from the target language to

English is required at the request of a unit to support mission/contingency operations.

1.8.3.3. The Western region Language Program instruction is currently taught in the following languages: Arabic, Cambodian, Chinese, Croatian, Dari, French, German, Hebrew, Hindi, Indonesian, Japanese, Korean, Laotian, Pashto, Persian Farsi, Portuguese, Russian, Serbian, Spanish, Tagalog, Thai, Urdu and Vietnamese. The Contractor shall provide instructors for all of these languages and potentially for any other languages and dialects found on the list of languages in Technical Exhibit No 2. Instructors shall be required by the class or by the project. Instructors shall be required by the class or by distance learning projects, i.e. the development of web based lessons, curricula and activities.

1.8.3.4. The Central region language mix is predominantly Arabic, Korean and Persian-Farsi. Full time coverage may be required in these languages. There may be periodic requirements for instruction in other languages and dialects found on the list of languages in Technical Exhibit No 2. Contractor shall also provide instructors for two-week and three-week instruction events in other languages and dialects as required. Normally, no more than two (2) instructors in each of these additional languages or dialects may be required at a time, although it may require instruction in several languages simultaneously. This instruction is on a requirements basis.

1.8.3.5. The Eastern region language mix is predominantly Russian, Arabic, Persian Farsi, Korean, Chinese and

French. Full time coverage is required in these languages. There may be periodic requirements for instruction in other languages. Contractor shall also provide instructors for Iraqi, Pashto, Dari and other languages and dialects as required. Normally, the Eastern region will not require more than two instructors in each of these additional languages at a time, although it may require instruction in several languages or dialects simultaneously. The

Contractor shall provide instructors for these languages and potentially for any other languages found on the list of languages in Technical Exhibit No. 2.

1.8.3.6. Military Intelligence Reserve Command (MIRC): The MIRC has the following mission languages: Arabic, Chinese Mandarin, Czech, German, Japanese, Korean, Persian-Farsi, Polish, Hebrew, Russian, Spanish, and

Turkish; however, occasional requirements also exist for a variety of low-density languages. The contractor shall provide instructors capable of teaching second language refresher and sustainment instruction in accordance with the referenced standards on all levels from beginning through intermediate to advance.

1.9. Employees: The Government has the right to restrict the employment under the contract of any Contractor employee, or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well being, or operational mission of the installation and its population.

1.9.1. The Contractor shall furnish all personnel required for efficient operation of all phases of work incidental to performing the services required by this PWS. The Contractor shall employ only such workers who possess the skills, knowledge and training to satisfactorily perform the services required by this contract.

1.9.2. Contractor personnel shall present a neat appearance and be easily recognized. All Contractor personnel shall be identifiable by visibly wearing/displaying their issued Common Access Card (CAC) when not in use for computer access.

1.10. Employee Conduct:

1.10.1. Interference: Contractor personnel shall not interfere with Government activities.

1.10.2. Controlled Substances: Contractor personnel shall not perform work while in possession of, or while under the influence of, alcohol or any controlled substance.

1.10.3. Weapons: Contractor personnel shall not transport, possess, or use privately-owned dangerous weapons on the installation, including all forms of firearms, bow and arrow, switchblade or automatic blade knives, knives with blades in excess of three inches, ammunition and pyrotechnics, fireworks, bludgeons, brass knuckles, shooting pens or similar devices. State permits for weapons or concealed weapons are invalid on the installation.

1.10.4. Legal Compliance: Government rules, regulations, laws, directives and requirements, in place or issued during the performance period, shall apply to all Contractor personnel. Violation(s) by Contractor personnel shall be grounds for removal from the work site and/or denial of installation access.

1.10.5. Search and Seizure: Contractor personnel and property are subject to search and seizure, at any time while on the installation, in accordance with paragraph 2-2, AR 190-22.

1.10.6. Photography: Is prohibited on the installation without prior authorization of the Security and Intelligence

Division (S&ID), Directorate of Planning, Training and Mobilization (DPTM), Force Protection/Antiterrorism

(FP/AT) cell, and the Provost Marshal Force Protection Office.

1.11. Identification of Contractor Employees: The Contractor shall provide names and positions of all employees five (5) days prior to the start of the base period of performance. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.12. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the

Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the

KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.13. Contractor Travel: If travel is required to a satellite facility, the COR will provide an estimate to the contractor.

Contract travel shall be reimbursed IAW FAR 31.205-46, the Joint Travel Regulations, and as approved by the

COR. The Contractor shall submit invoices for travel and per diem within ten (10) calendar days of completion of travel.

1.13.1. Contractor shall be required to provide instruction at satellite facilities, including remote Reserve Component

(RC) instruction sites. It must be noted that travel requirements may come up on short notice. The Contractor shall have mechanisms in place to efficiently, and in a cost effective way, ensure that instructor travel is accomplished.

Projected locations are provided at Technical Exhibits 5 and 6.

1.14. Data Rights: The Government has unlimited rights to all documents/material produced under this contract as defined in FAR part 27.4 and DFARS 252.227-7032. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.15. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information

(e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.16. Phase-In Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have at minimum, key personnel on board, during the one month phase-in/phase-out period. During the phase-in period, the Contractor shall become familiar with performance requirements in order to assume full performance of services on the start of the base period. The contractor shall develop comprehensive procedures for phasing in contractor performance to the level required to successfully perform this contract. The contractor shall take all actions to ensure there is a smooth transition of the contracted operations.

1.16.1. During the phase-in period, the contractor shall at a minimum obtain all required certifications and clearances, including personnel security clearances; and attend post-award meetings as required.

1.16.2. Upon award of the contract, the Government will provide the contractor an orientation to working in a military environment, all program curricula, and material. This on-site orientation will be provided within 30 calendar days of contract award.

1.16.3. Phase-Out Period. The Contractor shall develop a Phase-out Plan which addresses the Contractors approach to ensuring an orderly phase-out of the contracted operations at the expiration of this contract. The contractor's phase-out procedures shall not disrupt or adversely impact the day-to-day conduct of government business. The plan shall be submitted to the COR for review and approval no later than sixty (60) days prior to the completion of the contract. The Government will review and approve the plan no later than thirty (30) days prior to the completion of the contract. Approximately thirty (30) calendar days prior to the completion of this contract; an observation period shall occur, at which time management personnel of the incoming contractor may observe operations. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of services. The incumbent contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor. The incumbent contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties.

PART 2

DEFINITIONS AND ACRONYMS

2. Definitions and Acronyms.

2.1. Definitions: The following is a list all acronyms used in the PWS and what they represent.

2. 1.1. Army Reserve Intelligence Support Center (ARISC). An Army Reserve intelligence production and instruction site providing intelligence and foreign language instruction to Army Reserve and National Guard soldiers as well as to reservists from other services (Navy, Air Force, and Marines).

2. 1.2. Authentic Texts. Aural (e.g., radio broadcasts), visual (e.g., TV programs, video), or written materials actually used by native speakers of the specified foreign language. Examples also include menus, hotel bills, timetables for commercial transportation, maps, newspapers, advertisements, magazines, recipes, literature, etc.

2.1. 3. Class C Telephone Service: Telephone service is limited to on-Post dial capability.

2. 1.4. Command Language Program. Under the auspices of the FORSCOM Command Language Program, the

Corps G2 (Intelligence) (for AC units) and USARC DCSINT (for USAR units) is responsible for administering the

Command Language Program for each program. The Corps G2/USARC DCSINT coordinates with the user units to provide language instruction for military intelligence linguists and other military personnel requiring foreign languages in performance of military mission and duties.

2.1.5. Command Language Program Manager (CLPM): A soldier or civilian employee who manages the command language program. Duties normally include programming for resources, budget execution, oversight of language instruction programs and initiatives. The CLPM position exists at all levels of command to coordinate the language program and related activities.

2.1.6. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government.

The term used in this contract refers to the prime.

2.1.7. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.8. Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.9 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

2.1.10. Defense Language Aptitude Battery (DLAB). The DLAB is a quantitative estimate of the ability of an individual to learn a foreign language in a formal instruction program.

2.1.11. Defense Language Institute Foreign Language Center (DLIFLC). The Department of Defense agency tasked to develop and furnish official language teaching media for the military services. DLIFLC evaluates and approves foreign language programs and instructors.

2.1.12. Defense Language Proficiency Test (DLPT). The official Department of Defense test to determine language proficiency in speaking, listening, and reading comprehension. The DLPT is available in a variety of foreign languages.

2.1.13. Enhancement Language Instruction: Instruction which improves the general skills and proficiency for already qualified linguists.

2.1.14. Familiarization Instruction: Instruction in survival language and a cultural orientation for a specific area of the world. Instruction may be focused on specific contingencies and include military vocabulary. This instruction can be of any length from one hour to ten months depending upon the needs of the military units. Government

Programs of Instruction are available but may be augmented by contractor produced materials approved by the

COR.

2.1.15. Final Learning Objectives (FLOS): Final learning objectives are “sub-skills” required by graduates of

DLIFLC including activities such as transcribing spoken numbers, gisting, reading handwritten texts, and interpreting from and into the foreign language.

2.1.16. FORSCOM Command Language Program. Includes all foreign language instruction conducted by, or under contract to, Forces Command units or elements and installations for the purpose of refreshing, maintaining, or improving mission-required language skills and tasks for Active and Reserve soldiers. It does not include language education for non-military purposes.

2.1.17. Instructional Period. The instructional period for Foreign Language classes shall normally be held Monday through Friday between the hours of 7:30 AM – 4:30 PM.

2.1.18. Interagency Language Roundtable Language Skill Level Descriptions. Skill level descriptions in the language skills of Reading, Listening, Speaking and Writing were developed by the Interagency Language

Roundtable to characterize levels of language usage. The ratings are from 0 (no proficiency) to 5 (functionally native proficiency) and are assigned to an individual through an authorized language examination. The entire

Interagency Language Roundtable document is at Technical Exhibit 1.

2.1.19. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.20. Maintenance Instruction. A program of language use in grammar, syntax, vocabulary, and job related tasks designed to strengthen language abilities.

2.1.21. Preparation Period. Defined as each hour required for the purposes of material preparation, computer lesson preparation, and adaptation of authentic texts for classroom presentation, student evaluation, or formal record keeping.

2.1.22. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.23. Quality Assurance. Those actions taken by the Government to check goods and services furnished by the

Contractor to determine that they meet the requirements of the Contract.

2.1.24. Quality Assurance Evaluator (QAE). Quality Assurance Evaluator (QAE). This individual is formally assigned by the COR to represent the COR in checking goods and services performed by the contractor to determine that they meet the requirements of the contract. QAEs will be assigned at those units not collocated with the COR.

2.1.25. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.26. Quality Control. Those actions taken by the contractor to control the production of goods and services so that they will meet the requirements of the contract.

2.1.27. Refresher Instruction. Instruction and study designed to improve general proficiency in the foreign language. Although the term can apply to any level of second language learning, refresher instruction in

FORSCOM predominantly targets linguists below proficiency level 2.0 but also includes occasional instruction to reinforce proficiency levels for those at 2+ or above levels.

2.1.28. Regular Workday. Monday through Friday are defined as regular workdays. This does not include Federal holidays. For the Foreign Language Program regular workdays also include Saturdays and Sundays for scheduled instruction for Reserve or National Guard units.

2.1.29. Reserve Component. This includes both Army Reserve and Army National Guard Units supported in this

PWS.

2.1.30. Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.31. Total Army School System (TASS) Battalion. An Army Reserve school providing intelligence and global language instruction to members of the Reserve Component

2.1.32. Satellite Communications For Learning (SCOLA): A program sponsored by the Government that provides real time news broadcasts from foreign countries via satellite.

2.1.33. Session. The unit of measure for this contract is defined as a one-hour period of instructional service performed by a single instructor or each hour required by the individual instructor for the purposes of instruction, material preparation, student evaluation, material adaptation, general administration functions, or formal record keeping. Also included in the definition of “session” are periods of staff meetings and instruction sessions for the instructors required by the Government for the purpose of in-service instruction, course development, and/or scheduling activities. If a particular class requires the services of more than one instructor at the same time, multiple sessions for each hour shall result and shall be ordered. All general and administrative expenses, overhead, profit and other costs or expenses for which the contractor expects to receive payment must be included within the hourly price.

2.1.34. Sustainment. A generic term, frequently used in connection with nonresident language programs, which actually involves refresher, remedial, and maintenance instruction to prevent loss of foreign language skills.

2.1.35. Work Day. A work day is consider from 7:30 a.m. – 4:30 p.m. as referenced in the PWS

2.1.36. Work Week. Monday through Friday, unless specified otherwise.

2. 2. Acronyms: The following is a list all acronyms used in the PWS and what they represent.

AC - Army Active

ACR - Armored Calvary Regiment

ACTFL - American Council on the Teaching of Foreign Languages

ARISC - Army Reserve Intelligence Support Center

ACOR - Alternate Contracting Officer's Representative

AFARS - Army Federal Acquisition Regulation Supplement

AR - Army Regulation

CCE - Contracting Center of Excellence

CFR - Code of Federal Regulations

CONUS - Continental United States (excludes Alaska and Hawaii)

COR - Contracting Officer Representative

COTR - Contracting Officer's Technical Representative

BA - Baccalaureate of Art

CA - Civil Affairs

CACOM - Civil Affairs Command

CLP - Command Language Program

CLPM - Command Language Program Manager

COR - Contracting Officer Representative

DCIS - Directorate of Counter Intelligence and Security

DCSINT - Deputy Chief of Staff, Intelligence

DLIFLC - Defense Language Institute Foreign Language Center

DLPT - Defense Language Proficiency Test

DoD - Department of Defense

ECL - English Comprehension Level Test

FLTC - Foreign Language Instruction Center

FORSCOM - Forces Command

ICC - Instructor Certification Course

JTR - Joint Travel Regulation

MI - Military Intelligence

MOS - Military Occupational Skill

MOS - Military Occupational Specialty

MOSC - Numerical Designation of the MOS

MTT - Mobile Instruction Team

NAC - National Agency Check

POB - Psychological Operations Battalion

POC - Psychological Operations Company

PSYOP - Psychological Operations

PWS - Performance Work Statement

QAE - Quality Assurance Evaluator

QCP - Quality Control Plan

RC - Reserve Component (includes National Guard and US Army Reserve)

RFI - Reserve Force Intelligence

RSC - Regional Support Command

SCOLA - Satellite Communications for Learning

SOCOM - Special Operations…