RTI_Internet_Services_PWS_19_June_2018.docx

PERFORMANCE WORK STATEMENT

FOR RTI INTERNET CONNECTION

1.0 Introduction:

1.1 Scope: The contractor shall provide a dedicated internet connection with a minimum download speed of 45 Megabytes and minimum upload speed 45 megabytes, a modem with a standard RJ45 customer side interface connection, support, and information technology trouble shooting, defined in this PWS in accordance with Army standards.

1.2 Background: Internet connection equipment and support is used to provide a connection to the internet allowing students to fulfill their course work for the 209th RTI.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months. 4 August 2018 to 3 August 2019 plus two option years.

1.4 Base Year: Date of purchase. Service and support will be for one (1) year from point of purchase for base purchase and two (2) remaining option years if continued.

1.5 General Information:

1.5.1 Place and Performance of Services: Online and Call support will be conducted 24 hours a day and 7 days a week with qualified technicians for the internet service provider. Support by email and web chat included. Tier 1 issues should be responded to within 6 hours. The contractor shall provide onsite support services between the hours of 0800 to 1700 CST Monday through Friday, except when the Government facility/installation is closed. Performance shall be at 220 County Road A Camp Ashland Ne. Building 508 The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

1.5.2 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures.

1.5.3 Contractor Travel: All travel expenses will be covered by the company accepting this contract. The government will not be responsible for travel.

1.6 Specifications of Device and Internet Connection:

1.6.1 Device must be able to connect to a Cisco Device.

1.6.2 Connection point must be in the server room building 508 Camp Ashland 220 County Road A, Ashland Ne, 68003.

1.6.3 Service Provider Modem with a customer side standard RJ45 connection.

1.6.4 Capable of managing a minimum dedicated speed of 45 Megabytes upload and downloaded.

1.6.5 Hardware and Service support for One (1) year and up to two (2) remaining option years.

1.6.6 A subnet that allows for six (6) useable public IP addresses, 1st address used for customer side of service provider’s modem.