Q and A.KO Approved.pdf

Questions & Answers

Success Lake Office Janitorial Services W9123825QA020

Q.1 Is there an incumbent? If so what was the award amount?

A.1 The previous contractor is Kaweah Maintenance Inc., award amount for base plus four option years is $165,000.00

Q.2 What is currently being paid on this contract?

A.2 Total contract value is $165,000.00

Q.3 I am wondering if we can receive photos of the site where the labor will be performed?

A.3 There is no photos (See PWS, section Janitorial Services for description of facilities)

Q.4 Can Monthly services be performed on Tuesday and Thursday of the first week of every month?

A.4 Yes, monthly services shall be performed within the 1st week of each month (See PWS section Janitorial Services)

Q.5 What specific supporting documents need to be sent to the US Army Corps of Engineers upon sending invoices?

A.5 Supporting documents will be specified to the contractor after the award.

Q.6 Part C. Section 3.A. of the Performance Work Statement mentions a requirement for the contractor to designate a supervisor for the site. Can the supervisor be the same employee who is responsible for cleaning? If not, can the supervisor be off-site?

A.6 Yes, could be the individual responsible for the cleaning.

Q.7 Is a site visit required?

A.7 Site visit is not required.

Q.8 I just discovered the solicitation above and wanted to reach out and ask if is an opportunity for subsequent visit?

A.8 There will be no additional site visit.

Q.9 Regarding the Success Lake Office Janitorial Services (Notice ID: W9123825QA020), we request an additional site visit at 29330 Highway 190, Porterville, CA 93257, as we missed the scheduled visit on 22 May 2025. Please advise if another visit can be arranged, including available dates, times, and any requirements.

A.9 There will be no additional site visit.

Q.10 How and where to submit the proposal (email, portal, etc.) Required documents or formats. Any specific deadlines or pre-bid conferences?

A.10 Quote is due on 17 June 2025, no later than 11:00am PST. The quote must be filled out on the solicitation document. Email your quote to Antonina Beal @ antoninabeal@usace.army.mil

Q.11 Is there a map or diagram of the offices spaces for review?

mailto:antoninabeal@usace.army.mil

A.11 No, there is no maps or diagrams.

Q.12 If certain areas or facilities are closed temporarily or permanently, how will the contract price be adjusted? Will there be a formal modification to the contract?

A.12 Contractor will only submit invoices for the services performed (See PWS section Contract Payment)

Q.13 How will the government notify the contractor of closures or changes in the number of facilities requiring service?

A.13 Contracting Officers Representative (COR) will be the point of contact for the government.

Closures/changes will be communicated through COR.

Q.14 How many personnel regularly staff each of the four office buildings during a typical workday?

A.14 HQ building a total of 8 employees, Branch Office a total of 5 employees, Maintenance building a total of 6 employees, and the fee building typically has 1 employee.

Q.15 Can you provide more details on how the Quality Assurance Surveillance Plan

(QASP) will be implemented? For example, how often will inspections occur, and what specific criteria will be used to evaluate performance?

A.15 The Government shall monitor the Contractor's services using the random sampling method, the planned sampling method and/or the 100% inspection method. The Government reserves the right to change or alter the type of inspection plan at its discretion at any time (See PWS section Quality Assurance Surveillance Plan)

Q.16 What happens if performance falls below the acceptable quality level (AQL) of

85%? Is there a grace period for corrective actions before penalties are applied?

A.16 The Contractor shall re-perform to the performance standard, at no additional cost to the Government. Continuous review until performance is satisfactory. (See PWS Table 1)

Q.17Are there specific qualifications or certifications required for the designated supervisor or alternate supervisor?

A.17 No

Q.18 Is there a requirement for background checks or security clearances for personnel working in secured areas?

A.18 No

Q.19 What specific licenses or certifications are required by the state of California for this contract?

A.19 All work shall adhere to the requirements of EM-385-1-1. A copy of the EM 385-1-1 can be found on the internet at http://www.hq.usace.army.mil/soh/em385/current/current38511.htm. The contractor shall adhere to all state, county and federal laws and regulations during the completion of this contract (See PWS section Health and Safety)

Q.20 Will the government provide templates or examples for required submittals, such as the Safety Plan, Safety Hazard Analysis, or Contractor Quality Control Plan?

A.20 Yes, templates will be provided after the award.

Q.21 What is the expected timeline for payment after submitting an invoice? Are there penalties for late payments by the government?

A.21 30 days. Interest will be charged to the government for late payments.

Q.22 Are there specific formatting requirements for invoices beyond what is outlined in the PWS?

A.22 No

Q.23 The PWS states that no government-furnished property will be provided.

However, will the government provide access to water, electricity, or waste disposal facilities for cleaning purposes?

A.23 Yes

Q.24 Are there specific brands or types of cleaning supplies (e.g., environmentally friendly products) that must be used?

A.24 No

Q.25 Are there any restrictions on the type of equipment that can be used (e.g., noise levels, size, or power requirements)?

A.25 No, all equipment used must be used with proper personal protection equipment

Q.26 Are there any existing cleaning equipment or supplies the Government will provide as a carryover for this scope of work?

A.26 No

Q.27 Is there an external water supply and hose available for contractor use at each of the facilities?

A.27 Water supply yes, but there is no hose at every building.

Q.28 What is the process for obtaining and returning keys for secured areas? Will there be a penalty for lost keys?

A.28 The Contractor shall be issued a key when necessary to perform work. Keys shall be returned to the Park Office upon completion of the day’s work (See PWS section Security)

Q.29 How will the contractor coordinate with the Park Manager to ensure alarm systems are deactivated before work begins?

A.29 The Contractor shall request the Park Manager to have the alarms turned off prior to beginning work (See PWS section Security)

Q.30 If a federal holiday falls on a scheduled cleaning day, will the contractor be required to reschedule the cleaning for another day that week?

A.30 Janitorial services are to be performed Monday, Wednesday, and Friday, except on holidays observed by the Federal Government (See PWS section Janitorial Services)

Q.31 Are there any anticipated events or seasonal changes (e.g., increased visitor traffic) that may require adjustments to the cleaning schedule?

A.31 No

Q.32 Will the contractor be responsible for emergency cleaning needs? If so, how many are anticipated per year?

A.32 There are no emergency cleaning needs.

Q.33 Are there designated areas for disposing of waste collected during cleaning, or will the contractor need to transport waste offsite?

A.33 Waste can be disposed at designated dumpsters on site.

Q.34 Are there any recycling requirements for waste disposal?

A.34 No specific recycling requirements

Q.35 For semi-annual tasks (e.g., carpet shampooing, Venetian blind cleaning), will the government provide access to the facilities on weekends or outside normal working hours if needed?

A.35 Semi-annual items will be completed on weekends or on a mutually agreed upon schedule (See PWS section Janitorial Services)

Q.36 Are there specific expectations for the type of floor wax or carpet shampoo to be used?

A.36 No

Q.37 Are there specific safety training requirements for contractor personnel, such as

OSHA certifications or training on EM 385-1-1 standards?

A.37 All work shall adhere to the requirements of EM-385-1-1. A copy of the EM 385-1-1 can be found on the internet at http://www.hq.usace.army.mil/soh/em385/current/current38511.htm. The contractor shall adhere to all state, county and federal laws and regulations during the completion of this contract (See PWS section Health and Safety)

Q.38 Will the government provide any guidance or templates for the Safety Hazard

Analysis?

A.38 Yes, templates will be provided after the award.

Q.39 Are there specific storage requirements for MSDS documents onsite, or will electronic copies suffice?

A.39 No

Q.40 The Wage Determination document specifies a minimum wage of $17.50/hour for janitors in Tulare County, California. Are there additional fringe benefits or requirements (e.g., health and welfare, vacation, sick leave) that must be included in the pricing?

A.40 Yes there are additional fringe benefits. (See Register of Wage Determinations document)

Q.41 How will the government handle wage adjustments if the Wage Determination is updated during the contract period?

A.41 Wage determination will be updated when the government exercises option years.

Q.42 If uniforms are required, are there specific standards for appearance or branding?

Will the government reimburse uniform costs if they exceed the stated allowance?

A.42 Uniforms are not required.

Q.43 If the government requests additional services outside the scope of the PWS, how will pricing for those services be negotiated?

A.43 There will be no additional services outside the scope of the PWS, because it is a know requirements and janitorial services at Success Lake were performed previously.

Q.44 How will visitor/customer feedback be communicated to the contractor? Will the contractor have an opportunity to respond to or address complaints before they are documented as deficiencies?

A.44 COR will communicate with contractor.

Q.45 Is there a transition period for the incoming contractor to coordinate with the outgoing contractor if this is a follow-on contract?

A.45 There will be no coordination with the previous contractor.