12-R-0014 Black Butte Attendant.pdf

USACE SACRAMENTO DISTRICT

ATTN: CONTRACTING DIVISION

1325 J STREET

SACRAMENTO CA 95814-2922

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

7MIL

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W91238-12-R-0014 20-Dec-2011

b. TELEPHONE NUMBER

916-557-7716

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 20 Jan 2012

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

W91238

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CAREN A JACKSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

721211

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

1 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

W91238-12-R-0014

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Recreational Attendant Base Year

FFP

Buckhorn Campground - Black Butte Lake FOB: Destination

NET AMT

0001AA 188 Days Buckhorn Services

FFP

Perform Services in accordance with Section C - Performance Work Statement

0001AB 53 Each Vault Services

FFP

Eagle Pass and Orland Buttes Vault Services in accordance with Section C - Performance Work Statement

0001AC 200 Hours Other Scheduled Services

FFP

Other Scheduled Services in accordance with Section C - Performance Work Statement

0001AD 53 Days Entrance Station Housekeeping

FFP

Entrance Station Housekeeping in accordance wtih Section C - Performance Work

0001AE 1 Lump Sum Bonding Agreement

FFP

Bonding Agreement in accordance with Section C - Performance Work Statement

0001AF 1 Lump Sum Quality Control Program

FFP

Quality Control Program in accordance with Section C - Performance Work

0001AG 1 Lump Sum CMR Requirement

FFP

CMR Requirement in accordance with Section C -Performance Work Statement

0001AH 1 Lump Sum E-Veriy

FFP

E-Verify in accordance with Section C - Performance Work Statement

Recreational Attendant - Option Year One

FFP

1001AA 187 Days Buckhorn Services

FFP

Buckhorn Services in accordance with Section C - Performance Work Statement

1001AB 54 Each Vault Services

FFP

Eagle Pass and Orland Buttes Vault Services in accordance with Section C -

1001AC 200 Hours Other Scheduled Services

FFP

Other Scheduled Services in accordance with Section C - Performance Work

1001AD 53 Days Entrance Station Housekeeping

FFP

Entrance Station Housekeeping in accordance with Section C - Performamce Work

1001AE 1 Lump Sum Bonding Agreement

FFP

1001AF 1 Lump Sum Quality Control Program

FFP

Quality Control Program in accordance with Section C - Performance Work

1001AG 1 Lump Sum CRM Requirement

FFP

CRM Requirement in accordance with Section C - Performance Work Statement

1001AH 1 Lump Sum E-Verify

FFP

Recreational Attendant - Option Year Two

FFP

1002AA 185 Days Buckhorn Services

FFP

Buckhorn Services in accordance with Section C - Performance Work Statement

1002AB 54 Each Vault Services

FFP

Eagle Pass and Orland Buttes Vault Services in accordance with Section C -

1002AC 200 Hours Other Scheduled Services

FFP

Other Scheduled Services in accordance with Section C - Performance Work

1002AD 53 Days Entrance Station Housekeeping

FFP

Entrance Station Housekeeping in accordance with Section C - Performance Work Station

1002AE 1 Lump Sum Bonding Agreement

FFP

1002AF 1 Lump Sum Quality Control Program

FFP

Quality Control Program in accordance with Section C - Performance Work

1002AG 1 Lump Sum CMR Requirement

FFP

CMR requirement in accordance with Section C - Performance Work Statement

1002AH 1 Lump Sum E-Verify

FFP

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

RECREATIONAL ATTENDANT SERVICES

Black Butte Lake

Performance of Work Statement (PWS) 15 Dec 2011

(Government's minimum acceptable standards for recreational attendant services)

Section C – Descriptions & Specifications

Points of Contact

Contracting Officer’s Brad Long, Park Manager Representative (COR) U.S. Army Corps of Engineers, Sacramento District

Attn: CESPK-CO-SF 19225 Newville Road, Orland, CA 95963-8901 Ph: 530/865-4781 Email:

brad.k.long@usace.army.milmailto:Dennis.D.Wagner@usace.army.mil

Contractor POC Ms. Xxxxx Xxxxxx Name of Company XXXX Street Address City, State Zip Phone Email

Contracting POC Mr. Eduardo Alfaro U.S. Army Corps of Engineers, Sacramento District

Attn: CESPK-PM-M 1325 J Street, Sacramento CA 95814-2922 Phone: (916) 5575742 Email: Eduardo.v.alfaro@usace.army.mil

Contracting Ms. Rachel Rosas Officer U.S. Army Corps of Engineers, Sacramento District

Attn: CESPK-CT-B (CT-B, Rosas) 1325 J Street, Sacramento, CA 95814-2922 Rachel.A.Rosas@usace.army.milmailto:Dennis.D.Wagner@usace.army.mil Ph: 916/557-6882

Payment Questions: Direct payment questions to the COR

For prompt payment, submit invoices to all parties and follow the guidance provided in the Invoicing and Payment paragraph. Payment is NET 30 unless the CONTRACTOR specifies prompt payment discount terms in the quote/proposal.

Incomplete or inaccurate invoices shall be returned to the CONTRACTOR for revision.

1. SCOPE OF WORK

1.1. General Information. Contractor shall provide all labor, materials, equipment, supervision, supplies, and transportation necessary to perform all Recreational Attendant Services at Black Butte Lake, Tehama and Glenn Counties, CA. See Figure 1.

1.2. Site Visit. In no event shall a failure to inspect the site constitute grounds for a withdrawal of a quotation after the closing date and/or a claim after award of the contract.

1.3. Work Locations. Services shall be performed at Buckhorn, Eagle Pass, and Orland Buttes

Recreation Areas within the Black Butte Lake boundaries. The Buckhorn Recreation Area consists of: 92 campsites, group-use area, two-lane boat ramp, day-use picnic area, shoreline access area, amphitheater, and nature trail. The Eagle Pass Recreation Area consists of: two-lane boat ramp, pedestrian shoreline access, and day use picnic tables. The Orland Buttes Campground consists of:

35 campsites, group-use campground, two-lane boat ramp, and nature trail. It is essential that the Contractor possess a vehicle in good working order to make trips between work locations and fulfill contract requirements.

2. SPECIAL CONSIDERATIONS

Contractor shall be knowledgeable and proficient in handling money, maintaining written records, performing math calculations and operating computers. Contractor will provide the following evidence:

1) proficiency in the National Recreation Reservation System, 2) successful past performance as a campground fee collector with duties that included registering campers and informing visitors of Park Regulations. Contractor shall be capable of handling dissatisfied or difficult visitors in a respectful and courteous manner. Contractor shall comply with all requirements and instructions contained in the Campground Host Handbook. Contractor shall keep all campsite records and reports on the Buckhorn Recreational Area current and in an orderly manner in which to provide an efficient transfer of duties if relieved by an employee or subcontractor.

3. DEFINITIONS

As used throughout this document, the following terms shall have the meaning set forth below and other common sense considerations and industry standards.

3.1. Where "as shown", "as indicated", "as detailed", or words of similar importance are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

3.2. Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar importance are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

3.3. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

3.4. Contracting Officer’s Representative (COR). The Government employee appointed by the Contracting Officer, with limited authorities specific to this contract.

3.5. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

3.6. Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

3.7. Contract Discrepancy Report (CDR). See Attachment A – Performance Work Requirements

Summary.

4. CONTRACTOR’S QUALITY CONTROL PROGRAM

Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy to the Government no later than 30 days after contract award. Contractor shall maintain the QCP throughout the contract performance period;

and, at any time upon verbal or written request, shall provide a copy to the Government for review.

The QCP shall include as a minimum the following:

4.1. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. Contractor shall use process control procedures and quality data analysis techniques.

4.2. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by Contractor as a part of all corrective actions taken by Contractor.

5. GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

This plan shall be used by the Government to assure that the work specified under this contract is being completed satisfactorily by Contractor, and that a viable QCP is in place. This plan is included for information purposes only and will not become part of any resulting contract. The QASP will consist of periodic inspections conducted by the COR or QAE. Payment analysis will be conducted by using the random, planned, 100% sampling methods, or validated complaint. However, the Government has the right to change or modify inspection methods at its discretion. Management Support Rating Criteria are included in Attachment D.

6. PERFORMANCE EVALUATION MEETINGS

Contractor shall meet with the COR as often as determined necessary by the Government. A mutual effort will be made to resolve any and all problems identified.

7. PERFORMANCE CRITERIA

Acceptable and unacceptable contract performance will be determined by the COR in accordance with

Attachment A – Performance Work Requirements Summary. When Contractor’s performance is considered to be unsatisfactory, a report shall be made to the COR to determine the deduction in price to be taken. Contractor shall respond to any complaints and/or ratings of poor performance within 5 calendar days after receipt of the report. The COR will require Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. Contractor will not be paid for that portion of performance determined to be unsatisfactory by the COR.

8. REMEDIAL ACTIONS

8.1. The COR will verbally advise or give a written inspection report to Contractor of discrepancies the first time they occur and ask Contractor to correct the problem. A notation will be made on the COR checklist of the date and time the deficiency was discovered and the date and time Contractor was notified.

8.2. If the Government created any of the discrepancies, these will not be counted against Contractor’s performance. When the Government has caused Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

8.3. When Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to Contractor. The seriousness of the failures should govern whether to issue a CDR at the end of the period, or as soon as the limits of satisfactory performance are exceeded.

8.4. When a CDR is issued for a service, the Contracting Officer must deduct from the periodic payment, a percentage of that payment as indicated in the Performance of Work Requirements Summary, Attachment A.

8.5. If the Contractor does not achieve satisfactory performance by the end of the next period or agreed suspense date, another CDR will be issued and the appropriate amount deducted from the periodic payment in accordance with the disincentive rate listed in the Performance of Work Requirements Summary, Attachment A.

8.6. A third CDR will be the cause for a Cure Notice. However, the Contracting Officer may issue a Cure Notice or Show Cause letter at any time he/she deems appropriate. Depending on the overall performance of Contractor, an unsatisfactory reply to the Cure Notice should require a Show Cause letter to be issued, followed by consideration of termination of the contract.

9. PAYMENT AND INVOICES

9.1. Estimated Quantity Line Items. All Section B Pricing Schedule Line Items with quantities are estimated-quantity Line Items. The quantities are estimated amounts and are not guaranteed amounts. Contractor will only be paid for work actually performed. At no time will Contractor exceed the estimated quantity on any estimated quantity Line Item. Contractor will establish a tracking system of actual quantities against the contract’s estimated quantities for each estimated quantity Line Item and will maintain the tracking system up to date throughout the life of the contract. When the actual quantity of any Line Item reaches 85% of the estimated quantity on any estimated quantity Line Item, the Contractor will notify the Government’s Contract Specialist and the Technical Point of Contact (Technical POC) in writing by fax or e-mail within two calendar days. Once the Government is notified that the actual quantity has reached 85% of the estimated quantity on any Line Item and if the Government determines that the estimated quantity needs to be increased, Contractor will receive an official modification to the contract action signed by the Contracting Officer increasing the quantity and the amount obligated on the contract before Contractor will proceed to work over the existing estimated quantity. The modification will set the new estimated quantity that Contractor may not exceed without another modification

9.2. Invoices for payments shall be submitted upon completion of tasks as outlined in Section B, Pricing Schedule. Invoices shall include all necessary information, including any necessary supporting documentation required as part of this Performance Work Statement. All invoices must reflect the Contract; see Block 2 of the Standard Form 1449. The final invoice shall be marked “Final.”

9.3. In the event that any part or the entire park is permanently or temporarily closed, the segments of this contract pertaining to that area may not be required and therefore not utilized. Contractor shall not perform work in those closed areas or facilities that shall not be in use and shall not be compensated for work not accomplished.

9.4. Contractor's performance will be compared to Industry Standards and shall not exclude common sense considerations as may be applied by the COR. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to Contractor will be reduced by Contractor as deemed appropriate per bid sheet. In the event of continued unsatisfactory performance with documentation of three (3) incidences where correction and time to cure has been given, the entire recreational attendant contract may be terminated.

9.5. Invoices are to be submitted monthly in arrears, after services have been provided, to the addresses specified below. Contractor must deduct from invoice appropriately for deficiencies and/or no shows. Responsibility for providing an acceptable invoice to the Government for payment rests with Contractor. Incomplete or incorrect invoices are not acceptable and will be returned to Contractor for correction. Payment will be net 30 days after receipt of an invoice in a format acceptable to the Government and verified and approved by the COR and subject to routine processing requirements.

9.6. Contractor will provide an invoice on Contractor letterhead for services rendered. Each invoice will have a number/date and will include the following information:

9.6.1. Contractor name and address (same as stated in block 17a of contract)

9.6.2. Contractor remittance address (if different from 1 above)

9.6.3. Contract number (see block 2 of contract)

9.6.4. Contractor Federal Tax I.D./Individual tax identification number

9.6.5. Description, quantity, unit, unit price and amount (should look exactly like your bid schedule)

9.6.6. Service date(s)

9.6.7. Total Amount

9.7. Original invoice to be forwarded to:

USACE Finance Center 5722 Integrity Drive Millington, TN 38054-5005

9.8. One copy of invoice and support documentation is to be forwarded to:

USACE, Sacramento District Attn: Eduardo Alfaro 1325 J Street, Sacramento CA 95814-2922

PH 916 557-5305

Email: eduardo.v.alfaro

U.S. Army Corps of Engineers, Sacramento District Attn: Brad Long, Park Manager Black Butte Lake, 19225 Newville Road, Orland, CA 95963-8901

10. ARMY CONTRACTOR MANPOWER REPORTING (CMR) REQUIREMENT

Contractor Manpower Reporting Application (CMRA) Version 3.0 is a business process for collecting information on contracts that provide services to the Department of the Army. The Army operates and maintains a secure data collection site where Contractors must report all Contractor manpower (including subcontractor manpower) required for performance of contracts subject to the CMR requirement. Unless this is a Blanket Purchase Agreement (BPA) or Indefinite Delivery type contract (IDC), all services procured under this contract are subject to the CMR requirement. Labor hours and associated labor costs will be treated as proprietary information when linked to Contractor’s name and the contract number.

10.1. Reporting is accomplished by direct data entry into a secure Army website found at https://cmra.army.mil . Contractors must register in this system. You are referred to the Contractor and Subcontractors Users Guides and the FAQ’s available at this website for detailed information and instructions pertaining to registration for and data entry into the CMRA system.

10.2. The CMRA Help Desk can be contacted for assistance by email

(contractormanpower@hqda.army.mil). Please note that other Government personnel (Contracting, Black Butte Lake, etc.) will not be able to answer questions related to the CMRA system. ALL questions pertaining to system registration, data entry problems, and other information technology-related issues or concerns must be directed to the CMRA Helpdesk.

10.3. Annual reporting is required. The data for each Government fiscal year (October 1st through

September 30th) must be entered no later than October 31st. If the contract action to which the CMR requirement applies overlaps two or more Government fiscal years, Contractor must prorate the labor hours and labor dollars accordingly.

10.4. There is a flow-down requirement to subcontractors providing applicable services. The prime

Contractor has overall responsibility for ensuring that their subcontractors timely enter their respective data.

10.5. Concurrent with or following the award of each contract subject to the reporting requirement, a

Contract Manpower Reporting Worksheet, Attachment C, will be provided to Contractor by the Government that lists data that must be entered.

10.6. A Contract Line Item Number (CLIN) will be included in the contract or order for each contract action to which the CMR requirement applies. The Contractor may elect to price or not-separately-price the CMR requirement.

10.7. The CMR requirement does not require a Contract Requirement List in the contract or order.

10.8. The CMR requirements are subject to change. Contractor will be responsible for complying with the reporting requirements specified on the CMRA website at the time the annual report is due, at no additional cost to the Government.

11. E-VERIFY

As of September 8, 2009, employers with federal contracts or subcontracts are required to use E-Verify to determine the employment eligibility of employees performing direct, substantial work under those federal contracts. Information on registration for and use of the E-Verify program can be obtained via the Internet at the Department of Homeland Security Web site: http://www.dhs.gov/E-Verify .

12. GOVERNMENT FURNISHED PROPERTY AND RESPONSIBILITIES

12.1. Attendant Site. The Government shall provide an assigned site for Contractor's recreational vehicle. Electricity, water and sewer hookups shall be provided, but shall not be guaranteed. If an electrical hookup is provided, it shall be equipped with a 50-amp breaker only; excess usage shall not be permitted. The Government shall provide repairs, as needed, to Government property utilized by Contractor. The designated site shall be located in the Buckhorn Campground.

12.2. Forms. The Government shall furnish Campground Visitation Logs, Repair/Work Order Forms, Fee Envelopes, and other forms required by Contractor to perform specified services.

12.3. The Government shall not be responsible for any loss, damage or theft of Contractor items. The

Government may furnish a storage building at the site for use by Contractor to store supplies and equipment.

13. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

13.1. Contractor shall provide and occupy a single, factory built, self contained camp trailer or motor home no longer than 40 feet and not wider than 12 feet, at a site assigned by the Technical POC.

Contractor shall be responsible for any costs incidental to moving into or out of the assigned site.

13.2. Contractor shall maintain safe and sanitary conditions around the assigned site at all times. Pens, corrals, cages, and similar facilities for pets and other animals shall not be located on Government property. All pets shall be confined or placed on a leash not exceeding six feet in length. Flower or vegetable gardens shall not be planted. Outside storage of items such as refrigerators, freezers, storage cabinets and other household items shall not be permitted. Tents and other structures shall not be permitted.

13.3. Only three (3) vehicles shall be permitted to be parked at the Attendant Site. Of these three vehicles, one shall be the self contained trailer or motor home, and the other two shall not exceed twenty-five (25) feet in length. Any vehicle other than the self contained trailer or motor home that contains additional living quarters shall not be allowed.

13.4. Contractor’s visitors or relatives shall stay at a regular fee campsite if they wish to stay overnight at the park. The Technical POC may authorize exceptions through advance special arrangement.

Visitors and relatives shall abide by all park regulations and shall not interfere with Contractor's duties.

13.5. Contractor shall remove all personal property and equipment no later than 6:00 p.m., two (2) days after completion or termination of contract. The area shall be left in a clean and sanitary condition.

13.6. Keys. Contractor shall be responsible for all keys issued. Keys are for the exclusive use of

Contractor while performing the specified services. Contractor shall be liable for any costs involved in changing locks due to lost keys. Report lost keys to the Technical POC immediately. Keys shall be turned in to the Technical POC immediately upon contract completion and/or termination.

13.7. Security. Contractor shall maintain all combinations, codes, locations, and instructions in a confidential and secure manner. A telephone shall be used to set up reconciliation and counting meetings with the Government. Contractor shall disarm and arm the entrance station alarm system daily. Contractor shall follow predetermined procedures for securing collected monies.

13.8. Clothing and Appearance. Contractor shall wear clothing suitable for the weather and work conditions while performing contract duties. Contractor shall provide and wear an approved plain khaki work shirt, baseball type cap, and trousers. A clean, well-groomed appearance shall be maintained at all times while on duty. Contractor will maintain personal hygiene. Contractor shall also provide a standard sized black plastic nametag with white lettering to be worn during duty hours. The first line shall contain Contractor's full name. The second line shall read FEE COLLECTOR. Advertisement logos and other designs are prohibited on the cap or uniform.

Contractor shall be responsible for the cost of these items.

13.9. Equipment. General safety equipment includes safety shoes, work gloves and/or other additional personal safety equipment required for specific work duties. Vehicle use shall be restricted to paved, dirt, or gravel roadways. Off-road operation of Contractor vehicles shall be prohibited unless provided specific exception by the Technical POC. Equipment used by Contractor for the specified service shall be in satisfactory operating condition and be maintained in this condition. The Government reserves the right to require Contractor to discontinue the use of unsatisfactory equipment and to require that such equipment be replaced with acceptable equipment to maintain contract compliance. The decision of the Contracting Officer as to serviceability of the equipment shall be final. Equipment shall meet current Federal, State and local safety requirements and all applicable requirements of the Corps of Engineers Safety Manual, EM 385-1-1.

14. MANAGEMENT

14.1. Contractor shall manage the total work effort associated with the Recreational Attendant services required herein to assure fully adequate and timely completion of these services.

Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified therein. If for any reason Contractor shall be unable to perform any service as scheduled, the Technical POC shall be notified in advance.

14.2. Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein.

15. WORK SCHEDULE

15.1. Days of Operation. A typical Recreation Attendant service schedule is shown in Attachment B.

The information contained in this attachment is provided as a generalized example only, and shall be subject to change. Other Scheduled Services shall be performed only as indicated and directed by the Technical POC. The Other Scheduled Service item may be performed at other locations, and on other dates and times than those listed in Attachment B. Contractor shall be notified of changes at least 72 hours in advance.

15.2. Hours of Operation. Service times and dates may change, as directed by the Technical POC.

Contractor shall be notified at least 24 hours in advance for significant schedule changes and as much time as possible for minor schedule changes, such as closing times on holidays and weekends.

Contractor requests for modification of duty hours shall be submitted in writing for action by the Technical POC.

15.2.1. BUCKHORN SERVICES. Due to overlapping duties, two persons are required to fully perform the Buckhorn Services duties of this contract. Two persons are required from 1:00 p.m. to 2:00 p.m.

for the campground tour. Two persons are also required while counting Buckhorn honor vault recreation fees, during the fee reconciliation process, and at other times as directed by the Technical POC. Any costs associated with the extra person shall be at Contractor's expense and not charged to the Government as Other Scheduled Services except during the times outlined in Section 17.4.2.2.

Work shall be accomplished between 7:00 a.m. and 8:00 p.m., unless otherwise approved by the Technical POC. Contractor shall notify the Technical POC if the services are unable to be performed for any reason.

15.2.2. EAGLE PASS AND ORLAND BUTTES VAULT SERVICES. Work shall be accomplished between 12:00 p.m. and 4:00 p.m. on Mondays and between 8:00 a.m. and 12:00 p.m. on Fridays, unless otherwise approved by the Technical POC. Contractor shall notify the Technical POC if the services are unable to be performed for any reason.

15.3. Federal Holidays. When a service day falls on a Federal Holiday, the service shall be performed on that day. The ten Federal Holidays are as follows:

New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.

When one of the above designated holidays falls on a Sunday the following Monday shall be observed as the legal holiday. When a designated holiday falls on a Saturday the preceding Friday shall be observed as a legal holiday.

16. PROTECTION OF GOVERNMENT PROPERTY

16.1. Area Safety. The work to be performed shall be within the boundaries of public recreation areas and the attention of Contractor shall be directed to the need for extreme caution and care while driving and/or operating equipment in these locations. Contractor shall assist with placement of signs, barricades, flagging and other markers as specified in EM 385-1-1, whenever it is necessary to provide safety warnings or to inform the public of temporary facility or traffic lane closures.

Contractor shall comply with all state and local traffic laws including but not limited to posted speed limits. Contractor shall not park in any reserved or restricted parking areas except as approved in advance by the Technical POC.

16.2. Repair/Work Order Forms. Contractor shall report vandalism and potential safety hazards. Any situation within or interfering with Contractor’s performance of work shall also be reported.

Contractor shall complete Repair/Work Request Form and submit it to the Park Office on the day the problem is discovered. Equipment malfunctions, if applicable, shall also be reported. Damaged or inoperative facilities shall be reported. If the damaged facilities pose an immediate danger to the public, Contractor shall notify the Park Office or a Park Ranger immediately.

17. RECREATIONAL ATTENDANT SERVICE REQUIREMENTS. Contractor shall provide

Recreational Attendant Services described herein.

17.1. Bonding Agreement. Prior to the start of work, Contractor shall provide the Technical POC written proof of the issuance of a $5,000.00 fidelity bond. The Corps of Engineers shall be a party to the bond. The bond shall be payable to the Corps of Engineers and shall cover the theft or embezzlement of all recreation user fees collected by Contractor.

17.2 Buckhorn Services.

17.2.1. CAMPGROUND TOUR. Contractor shall make a complete tour of the Buckhorn Recreation

Area twice daily on work days in accordance with the typical schedule found in Attachment B.

17.2.1.1. The First Tour shall begin at 7:00 a.m., or as scheduled by the Technical POC. During this tour, Contractor’s duties shall include but are not limited to: Contact and inform unregistered campers to register, check all facilities, report vandalism, inspect boat launch and day use areas to document and report possible fee violators, and pick up refuse during any remaining time.

17.2.1.2. Two attendants are required during the Second Tour. One attendant shall occupy the entrance station while the second attendant completes the campground tour. The Second Tour shall begin at 1:00 p.m., or as scheduled by the Technical POC. During this tour, Contractor’s duties shall include but are not limited to: Check site occupancy, post new reservation slips on the campsite posts while removing non-current information, and pick up refuse during any remaining time.

17.2.1.3. As directed by the Technical POC, Contractor may be required to open and close the Buckhorn main entrance gate, day use gate # 1, gates to the shoreline area, and any other gates associated with the Buckhorn Recreation Area.

17.2.1.4. Contractor shall maintain a daily log of activities for each workday. This log shall include dates and hours worked, times of inspection tours, and incidents involving public or Government property.

This log becomes Government property and shall be made available for inspection at all times.

17.2.2. ENTRANCE STATION. Contractor shall occupy the Buckhorn Entrance Station in accordance with the schedule found in Attachment B. The Buckhorn Entrance Station telephone shall only be used for official Government business. This phone number shall not be given out to friends or the public. Duties shall include but are not limited to:

17.2.2.1. National Recreation Reservation Services (NRRS) Computer System Functions. Process check-ins, reservations, discount cards, and issue Annual Passes. Collect and reconcile recreation user fees. Maintain check out processing and current site occupancy records. Receive and print daily reports and backup database daily. Contractor shall maintain accurate, legible, and detailed records relating to recreation area operations. This involves entering license plate information and other pertinent data on each vehicle in the campground into the NRRS computer.

17.2.2.2. Contractor shall furnish and maintain a $100.00 daily change fund that shall be kept separate from the recreation user fees collected. The change fund shall be in a variety of currency to meet the public’s needs. Contractor shall be responsible for keeping the change fund accurate and is solely accountable for any shortages. Contractor shall not share a change fund with the Relief Recreational Attendant.

17.2.2.3. Contractor shall maintain accurate, legible, and detailed records relating to recreation area operations. Contractor shall keep all campsite records and reports on the Buckhorn Recreational Area current and in an orderly manner in which to provide an efficient transfer of duties if relieved by an employee or subcontractor.

17.2.3. VISITOR ASSISTANCE. In accordance with established procedures, advise visitors of Title 36 Regulations, distribute Corps brochures and safety information, perform radio communications, display interpretive information, and distribute trash bags.

17.2.3.1. Incidents, disturbances, and suspicious activities requiring immediate attention shall be reported to a Park Ranger as soon as possible utilizing Government provided radios or telephone.

Provide as much information as possible: type of problem, number of people involved, and other pertinent data. Under no circumstances shall Contractor attempt to enforce regulations or apprehend any violators. Contractor shall dispatch Emergency Medical Services (EMS) upon direction from the Park Rangers. In the event of an incident and if unable to contact a Park Ranger or the Park Office, Contractor shall contact local law enforcement officers using numbers provided. "911" shall only be used when a serious disturbance or emergency exists. If an incident occurs after hours and a Park Ranger is not present, Contractor shall be the POC for EMS. All communication with such officers shall be recorded and reported to a Park Ranger or the Park Office as soon as possible. All incident information is confidential; Contractor shall only discuss confidential information with the Park Rangers or law enforcement officers.

17.2.4. BUCKHORN HONOR VAULT. As directed by the Technical POC, collect and track recreation user fees that have been deposited in the honor vault located at the Buckhorn Recreation Area entrance. Contractor shall retrieve the locked honor vault and restock fee envelopes and pens at vault site. This shall be done in a secure location at dates and times to be determined by the Technical POC. Two persons are required while counting and reconciling honor vault fees, see Section 15.2.1. One person shall occupy the entrance station and the second person shall count fees, with a ranger’s assistance, then verify and reconcile fee monies through the NRRS computer. Any costs associated with the extra person shall be at Contractor's expense and not charged to the Government as Other Scheduled Services. Possible fee violators are determined by cross-referencing inspection forms with collected envelopes. Visitors who have not paid fees shall be reported.

17.3. Eagle Pass and Orland Buttes Vault Services.

17.3.1. As directed by the Technical POC, Contractor shall collect and track recreation user fees that have been deposited in the honor vaults within the Eagle Pass and Orland Buttes Recreation areas between the hours of 12:00 p.m. to 4:00 p.m. on Mondays and between 8:00 a.m. to 12:00 p.m. on Fridays.

17.3.2. Contractor shall restock fee envelopes and pens at all vault sites as necessary.

17.3.3. Contractor shall count fees, with a ranger’s assistance, in a secure location at dates and times to be determined. Visitors who have not paid fees shall be reported to the ranger staff. Fees that have been counted and verified shall be processed in accordance with Section 17.4.1.2 before the scheduled end of shift on Mondays. If all required services have been completed before the end of the 4 hour scheduled shift, Contractor shall pick up refuse during any remaining time within the Eagle Pass and Orland Buttes Recreational Areas until the completion of the scheduled shift or as directed by the Technical POC.

17.4. Other Scheduled Services.

17.4.1. FEE RECONCILIATION. Fee collection shall be administered in accordance with NRRS and

Park operating guidelines, ER 1130-2-550, EP 1130-2-550, and CFR Title 36 Chapter III, Section

327. The reconciliation process shall be performed within the scope of Other Scheduled Services specifications to receive compensation.

17.4.1.1. Contractor shall exchange all currency for cashiers checks or money orders at no cost to the

Government. The actual time used for currency exchange shall be billed as an Other Scheduled Service and shall not exceed 1 hour per reconciliation period.

17.4.1.2 Amounts submitted will be verified with a designated Government employee. Government personnel shall carry out inspection and auditing of fee collection records frequently and without prior notice.

17.4.2. ADDITIONAL HOURS. Contractor shall perform Other Scheduled Services in 1-hour increments. Service may be cancelled at any time due to low visitation, bad weather, or any other unforeseen circumstances. This service consists of two categories as follows.

17.4.2.1. One Person Required.

17.4.2.1.1. Technical POC approval required. Service includes but shall not be limited to: performing host duties during an emergency as outlined in Part 17.2.3.1 and at other times designated by the Technical POC. Contractor shall submit a reimbursement authorization request for the time worked.

Reimbursement shall be at the discretion of the Technical POC.

17.4.2.1.2. Technical POC approval not required. Service shall be performed on but shall not be limited to: Friday and Saturday nights from 8:00 P.M. to 10:00 P.M. and at other times designated by the Technical POC. See Attachment B.

17.4.2.2. Two Persons Required.

17.4.2.2.1. Technical POC approval required. Service shall be in conjunction with the Buckhorn Service and shall include but not limited to: performing host duties during peak visitation experienced over holiday weekend periods, and at other times designated by the Technical POC.

17.4.2.2.2. Technical POC approval not required. Service shall be in conjunction with the Buckhorn Service and shall include but is not limited to: performing fee reconciliation and fee currency exchange for money orders or cashier’s checks (not to exceed 1 hour per reconciliation period) and at other times designated by the Technical POC. See Part 17.4.1.1.

17.5. Entrance Station Housekeeping Services.

17.5.1. Contractor shall provide services as indicated in Part 17.5; however, Contractor shall bill as weekly service performed on Mondays.

17.5.2. Contractor shall keep the interior and exterior of Buckhorn Entrance Station free of dirt, dust, webs, and debris to maintain a neat and orderly appearance at all times. Areas include, but are not limited to: floors, windows and sills, doors and frames, walls, chairs and legs, cabinets, shelves, light switches and computer equipment. Window surfaces must be kept clean and streak-free using only glass cleaning solution.

17.5.3. Contractor shall mop the entire interior floor area weekly, or as needed, 1 hour prior to the end of scheduled shift.

17.5.4. Contractor shall clean the restroom toilet and sink, inside and out, with a germicidal/fungicidal disinfectant cleaner weekly, or as needed, 1 hour prior to the end of scheduled shift. Contractor shall maintain toilet and sink in a stain free condition.

17.5.5. Contractor shall maintain all plants within or associated with the entrance station in a healthy condition, to include sufficient daily watering.

17.5.6. The Government shall provide all tools and cleaners necessary to meet cleaning requirements.

Contractor shall be responsible for safely storing any chemicals and cleaning solutions, etc. in accordance with manufacturers’ recommendations. An MSDS (Material Safety Data Sheet) is required for all chemicals and cleaning solutions.

18. STANDARDS OF EMPLOYEE CONDUCT

18.1. Contractor shall be required to adhere to the following standards of dress and conduct while performing work. These regulations are enforceable as per the US Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1.

18.2. Contractor shall exercise tact, diplomacy, and courtesy at all times while dealing with the public.

The recreation area shall be available to any visitor without regard to sex, race, creed, color, or national origin. Contractor shall not engage in loud or boisterous behavior or use profane or abusive language.

18.3. Weapons shall not be carried or displayed in the public use areas at any time.

18.4. Contractor shall cooperate fully with Corps of Engineers employees, other Corps of Engineer Contractors, and local law enforcement and State agencies. Contractor shall not direct the work of other Contractors. Contractor shall be responsible for all Government material in his possession and be accountable for any loss, damage, or misuse. Contractor shall utilize the utmost in economy of usage possible when handing out Government provided material.

18.5. Commercial activities shall not be conducted on Government property.

18.6. The work to be performed shall be within the boundaries of land administered by the U.S. Army

Corps of Engineers. Contractor is subject to all Title 36 regulations while completing work under this contract. No special provisions or entitlements shall be granted to Contractor.

18.7. Contractor shall not use intoxicating beverages and/or drugs at the work site. Contractor shall not be under the influence of any substance that impairs the ability to perform the prescribed services.

19. PERIOD OF PERFORMANCE

19.1. This contract consists of a Base Period and two (2) Option Periods. The Base Period shall be from

27 March 2012 until 30 September 2012. The Government may elect to exercise the option periods.

Option Period One (1) shall be 29 March 2013 until 30 September 2013; Option Period Two (2) shall be 30 March 2014 until 30 September 2014. The maximum life of the contract, including any options and extensions, shall not exceed five (5) years.

19.2. Pre-Work Meeting. Contractor shall meet with the Technical POC on the first scheduled work day to discuss contract requirements and provide proof of meeting the following requirements:

19.2.1. General park orientation.

19.2.2. Valid California Driver’s License.

19.2.3 General Liability Insurance.

19.2.4. Automobile Liability Insurance.

19.2.5. Worker’s Compensation Insurance (if you have employees).

19.2.6. Submittal of required licenses and/or administrative materials.

19.2.7. Safety and first-aid responsibilities.

19.2.8. Contract statement of work and compliance.

19.2.9. Acceptable performance standards.

19.2.10. Billing procedures.

19.2.11. Bonding Agreement.

19.2.12. Quality Control Program.

19.2.13. E-Verify.

20. SUPERVISION AND TRAINING

20.1. Contractor shall provide a supervisor who speaks fluent English on site at all times.

20.2. Contractor shall maintain satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. Contractor shall remove employees for cause, to include, but not limited to, misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government.

20.3. Contractor shall at all times abide by all applicable sections of EM 385-1-1, all references as outlined in EM 385-1-1 and all applicable OSHA requirements. The Web Address for EM-385-1-1 is: http://www.usace.army.mil/CESO/Pages/EM385-1-1.aspx.

20.4. Contractor shall also be responsible for training and safety precautions for personnel performing work under these specifications. OSHA standards shall be observed by Contractor in all work performed. Appropriate safety equipment shall be furnished by Contractor to personnel who shall be properly equipped at all times.

20.5. For safety and security purposes, Contractor shall submit, in writing, the name, address and phone number of all personnel performing services prior to the commencement of work. Contractor shall submit, in writing, the name of all employees discharged during this contract.

21. AUTHORITIES AND TECHNICAL DIRECTION

21.1. Contractor shall take no direction, from any Government employee or any other person other than the Contracting Officer, that changes the terms and conditions of this contract, the Performance Based Work Statement, or any change that impacts the cost, price, or schedule.

21.2. Changes authorized by the Contracting Officer shall be in the form of a written, official, signed modification issued to the Contractor – received prior to Contractor acting upon those changes.

Contractor shall comply with the “Changes” clause of this contract when Contractor believes direction has been given from persons other than the Contracting Officer that equate to a change by notifying the Contracting Officer as directed by the clause. Any direction given by Government employees or any other person outside their authority must be reported to the Contracting Officer.

21.3. COR is limited to the authorities stated in the COR appointment letters. If a COR is appointed under this contract, they will be appointed by written letter from the Contracting Officer to Contractor and COR specific to this contract only.