Attachment 1_Performance Work Statement.pdf

Used by Guam

PERFORMANCE WORK STATEMENT (PWS)

FOR

FACILITY & EVENT SERVICES

Yellow Ribbon Reintegration Program Pre Deployment Event, July 2019

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, for the provision of facility and event services to support the Guam Army National Guard (GUARNG) Yellow Ribbon Reintegration Program Post 1 & 2 Events as defined in this PWS.

1.2 Background: This is a non-personal service contract. The contractor shall provide qualified personnel and adequate facilities to support the GUARNG Yellow Ribbon Reintegration Program Pre-Deployment Event 8 Feb 2020 and 14 March 2020.

Approximately 200 Service members and their families are expected to attend these POST Deployment Events.

1.3 Period of Performance (PoP): The Period of Performance shall be for the following dates:

EVENT 1: 8 February 2020 EVENT 2: 14 March 2020

1.4 General Information:

1.4.1 Quality Control (QC): Reserved.

1.4.2 Quality Assurance (QA): Reserved.

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services in accordance with the established event agenda on 8 Feb 2020 and 14 March 2020. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Telework: Reserved.

1.4.5 Security Requirements. Reserved.

1.4.6 Physical Security. Reserved.

1.4.7 Special Qualifications: Reserved.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the KO to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Contractor Travel: Reserved.

1.4.13 Data Rights: Reserved.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods: Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infrastructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army

DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Reserved.

3.2 Materials: Reserved.

3.3 Equipment: Reserved.

3.4 Services: Reserved.

3.5 Utilities: Reserved.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: Reserved.

5.0 Requirements: The contractor shall:

5.1 Contractor Representative: Contractor shall provide a liaison for the event. The contractor representative (CR) must be vested with the authority to resolve issues involving event execution and payments as they arise. The CR shall be available throughout the duration of the event. The contractor will provide a list of on-call POCs who have the authority to resolve issues affecting their particular areas of support to include room maintenance, security, event set up, payment, and all other matters pertaining to event services.

5.2 Announcement Boards: Contractor will provide appropriate announcement boards at each facility entrance and the main conference room to welcome and direct conference participants. The designated Government Representative will provide the information for the announcement to the contractor for placement on boards.

5.4. Event Facilities:

5.4.1 General Requirements: The contractor is responsible for providing suitable event room space and shall ensure space is available for use no later than 0600 hours throughout the period of performance.

5.4.1.3 Event Rooms: All rooms shall be located on the same floor. Three (3) rectangular tables shall be set outside the main entrance of the General Session Room for registration, and twenty (20) rectangular tables for resource providers. Each rectangular table shall be accompanied by 2 chairs. Each room shall accommodate medium sized risers, fixed stage/lectern, or centered podium; AV booth near outlets;

and sound connections. The government may provide a PA system for connection to the contractor facility sound system.

5.4.1.3.2 Contractor shall provide one (1) large general session room with the following specifications:

Accommodation for 200 attendees

Round tables and chairs to support 200 attendees;

One (1) podium;

Two (2) dry erase or easel boards;

One (1) projector and a screen at least 12’ x 12’ in size, or multiple screen(s) at least 10’ x 10’ in size as needed for sufficient viewing by all attendees from all areas in the room.

Two (2) microphones;

Two (2) rectangular tables for support staff; and

Audio/Video (AV) screen(s) use of house video and sound connections.

Contractor shall provide adequate personnel to assist with setting up A/V equipment, projecting onto screens, Wireless Internet capabilities, lavaliere or hand-held mic, and troubleshooting.

5.4.1.3.3 Contractor shall provide four (4) breakout rooms with the following specifications:

Infant Room ages 0-2, Toddler/Preschooler Room ages 3-5, School-age Room ages 6-12 and Adolescent Room ages 12-17 -- all specifications provided are per room o Accommodation for up to twenty (20) attendees o Classroom style set-up on one-side of room and open floor space on the other side of room;

o One (1) podium;

o Two (2) dry erase or easel boards;

o One (1) projector screen;

o Two (2) rectangular tables for support staff;

o Audio/Video (AV) screen(s) use of house video and sound connections. Contractor shall provide adequate personnel to assist with setting up A/V equipment, projecting onto screens, Wireless Internet capabilities, lavaliere or hand-held mic, and troubleshooting;

o Infant room shall have carpeted flooring; and o Breakout rooms shall have a separate entrance/exit from other breakout rooms; if not able to accommodate, contractor shall provide justification for alternate solution.

5.4.1.2 Equipment Operability: Contractor shall ensure equipment operability and availability of personnel to troubleshoot as required.

5.4.1.3 Electrical: Contractor shall provide grounded electrical connections with extension cords and surge protectors to support office equipment.

5.4.1.4 Projector Equipment: Contractor shall set up and provide projectors.

Government will provide laptop computers to be used in the conference room and breakout rooms.

5.4.1.5 Equipment Connections: Government shall be permitted to connect its equipment to the contractor’s electrical outlets, sound systems, and AV connections within the facility and for the duration of the event.

5.4.1.6 Internet: Contractor shall provide high speed internet connection for government personnel and conference attendees.

5.5 Meals:

5.5.1 General Requirements: The contractor shall provide meals during the event to include breakfast, lunch, and an afternoon refreshment. Non-alcoholic beverages shall be provided throughout the scheduled event. The scheduled meals shall be prepared according to predetermined menus and be set up inside the General Session Room.

5.5.2 Meal Program: The contractor shall coordinate with the designated Government representative to ensure all meals are accounted for. The contractor shall be required to submit receipts and other billing information per the Contracting Officer’s request.

5.5.3 Meal Schedule:

5.5.4 Breakfast: The contractor shall provide a hot buffet breakfast or menu selection to accommodate the estimated number of attendees.

5.5.5 Lunch. The contractor shall provide a hot buffet luncheon or menu selection to accommodate the estimated number of attendees.

5.5.5.1 Lunch shall consist of a hot main entrée, side dishes, dessert, and non-alcoholic beverage selection, and shall be consistent with a value sufficient for a complete luncheon meal. Beverages will remain until empty, or until break items are available.

5.5.6 Meals shall be provided to accommodate approximately 50 children and have their own serving station.

5.5.7 Afternoon Refreshments. Contractor shall provide light snacks for afternoon refreshments.

5.5.8 Menu selections or substitutions should be coordinated with the designated Government representative. Setup should be completed by the scheduled time and promptly removed at the direction of the designated Government Representative.

5.5.9 The government will provide a final count for meal serving purposes prior to the start of performance. All refreshments shall remain available for consumption until such time the contractor and government agree to discontinue food service.

5.6 Parking: The contractor shall provide parking spaces in the facility parking lot designated for the event and two (2) designated VIP parking stalls.

5.7 Security: The contractor shall have an internal security program and shall make the security plan available to the government upon request. The government shall be authorized to inspect facilities as needed for safety reasons.

5.8 Points of Contact: SSG Bartonico will serve as the main government POCs throughout the event. Any and all direction that may result in a change to the contract shall be directed to the KO.

5.9 Contractor Manpower Reporting Application (CMRA):

5.9.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Guam National Guard via a secure data collection site.

5.9.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at http://www.ecmra.mil.

6.0 Applicable Publications: The following regulations govern this PWS, as applicable:

Publication (Chapter/Page)

Date of Publication

Mandator y or

Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar or http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspg i/current/index.html or http://farsite.hill.af.mil/

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 http://www.esd.whs.mil/Directives/issuan ces/dodm/

Federal Information Processing Standards (FIPS) Publication

201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9)

August http://nvlpubs.nist.gov/nistpubs/FIPS/NIS T.FIPS.201-2.pdf

DoDM 5200.2 Regulation

5200.02 Procedures for the

DoD Personnel Security Program (PSP)

04/03/2017 http://www.dtic.mil/whs/directives/corres/ pub1.html

Army Directive 2014-05 Policy and Implementation Procedures for Common

Access Card Credentialing and Installation Access for Uncleared Contractors

03/07/2014 http://www.apd.army.mil/ProductMaps/Pu bForm/ArmyDir.aspx

AR 190-13

The Army Physical Security

Program

02/25/2011 http://www.apd.army.mil/ProductMaps/Pu bForm/AR.aspx http://www.ecmra.mil/ http://www.ecmra.mil/ https://www.acquisition.gov/?q=browsefar http://farsite.hill.af.mil/ http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://farsite.hill.af.mil/ http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common

Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDD 5400.11 Department of Defense Privacy

Program

10/29/2014 http://www.dtic.mil/whs/directives/corres/ dir.html#

DoD 5400.11-R Department of Defense

Privacy Program

05/14/2007 http://www.dtic.mil/whs/directives/corres/ pub1.html

DoDD 8140.01 Cyberspace Workforce

Management

08/11/2015 OK http://www.dtic.mil/whs/directives/corres/ dir.html

DoD 8570.01-M Information Assurance

Workforce Improvement Program

12/19/2005 (Change 4:

11/10/2015

OK http://www.dtic.mil/whs/directives/corres/ pub1.html

AR 25-2

Information Assurance

10/24/2007 OK http://armypubs.army.mil/ProductMaps/P ubForm/AR.aspx

AR 530-1

Operations Security

09/26/2014 OK http://armypubs.army.mil/ProductMaps/P ubForm/AR.aspx

DoD 5220.22-M National Industrial Security Program Operating Manual

02/28/2006 (Change 2:

05/18/2016

OK http://www.dtic.mil/whs/directives/corres/ pub1.html

AR 381-12

Threat Awareness and

Reporting Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 OK http://armypubs.army.mil/ProductMaps/P ubForm/AR.aspx

6.1 Applicable Forms: The following forms shall be utilized by vendor, as applicable:

Form Date Website

DD 1172-2

Application for Identification

Card/DEERS Enrollment

Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility

Verification

11/14/16 https://www.uscis.gov/sites/default/files/files/form/i- 9.pdf

DD 441

Department of Defense

Security Agreement

Jan 2017 http://www.dtic.mil/whs/directives/forms/dd/ddforms 0001-0499.htm

DD 250 Aug 2000 http://dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/index.htm https://www.uscis.gov/sites/default/files/files/form/i-9.pdf https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

Material Inspection and Receiving Report

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.2 Announcement

Boards

Contractor shall provide appropriate announcement boards at each facility entrance and main conference room to welcome and direct guests.

100% of the time Periodic inspection by KO or assigned government representative

5.4 Event Facilities

Contract shall provide suitable event space meeting the criteria of the PWS throughout Section

5.4.

95% of the time Periodic inspection by KO or assigned government representative

5.5 Meals

Contractor shall provide meals throughout the event in accordance with the criteria set forth in the PWS throughout Section

5.5.

100% of the time Periodic inspection by KO or assigned government representative

5.6 Parking

Contractor shall provide “self-park” parking spaces in the facility parking lot and two (2) designated VIP parking stalls for the event.

100% of the time Periodic inspection by KO or assigned government representative

5.7 Security

Contractor shall have an internal security program and shall make the security plan available to the government upon request. The government shall be authorized to inspect facilities as

100% of the time Periodic inspection by KO or assigned government representative needed for safety reasons.

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS

Reference /

Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

5.1 Contractor

Representative

POC

1 time – 24 hours after award

1 Electronic submission

KO