Vendor QAs W911YP21R0005 EAP.docx

UTAH NATIONAL GUARD

SOLICITATION: W911YP21R0005

Employee Assistance Program

Questions

· What was the total dollar spend for the EAP in the most recent contract year? Please see contract W911YP-15-P-0108 in FPDS.gov for more information.

· How many counseling sessions (per year or per incident per year) are currently included in the EAP contract? Currently there are 6 per incident with no limit on how many incidents someone may have per year. Yes there a few who have used it multiple time a year.

· How many counseling sessions should be made available per case with this contract? 6 at the minimum

· How many employees does Utah National Guard currently have, which should be covered by the EAP? 1300

· How many employees will the EAP services cover? 1300

· Can you provide recent utilization reports or provide utilization statistics?

· Specifically, can you provide total number of initial inquiry/assessment calls to the EAP in the most recent contract year?

· Can you provide the total number of EAP counseling sessions provided in the most recent contract year?

· Can you provide the total number of EAP counseling sessions provided in the prior contract year?

· Can you provide the total number of EAP counseling cases in the most recent contract year?

· Can you provide the average number of counseling sessions provided per case in the most recent contract year? 6

· In an effort to be a “green” company, we generally provide promotional materials electronically. If printed materials are desired, how many printed brochures and how many printed posters are requested annually? We ask that the provider supply our agency with business cards for all employees, and for the supervisors to have a handful in their desk when situations arise. We like to have brochures for new hires to take home with their benefits packets to ensure that their family members know that it is an option for them too.

· Can you provide the number of orientation/training/benefit hours provided in the most recent contract year? 0

· How many of those hours were provided in-person? 0

· How many hours are included annually in the current contract?

· Should the new contract include the same number of hours?

· How many Critical Incident events were responded to in the most recent contract year? 3

· How many Critical Incident events were responded to in the prior contract year? 1

· How many hours of Critical Incident support were provided in the most recent contract year? 0 the reason for no support from EAP was due to covid restrictions, but we were able to provide them with someone else within the agency to provide support to a certain area after a suicide.

· How many hours of Critical Incident support were provided in the prior contract year? 0

· How many hours of Critical Incident support are currently provided in the contracted rate?

· How many hours should be included in the contract rate for the new contract?

· Can a list of Utah National Guard Armory locations be provided?

Logan, Brigham City, Ogden, Salt Lake City, West Jordan, Draper, Camp Williams, Orem, Lehi, American Fork, Spanish Fork, Manti, Mount Pleasant, Richfield, Beaver, Cedar City, ST George, Blanding, Price

· How many counseling sessions do you want per issue? For example, 1 to 3, 1 to 4, etc. 6