W911XK24Q0002 0001 (FINAL).pdf

W911XK24Q0002

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Duluth Janitorial Services

This amendment is issued to update the POCs in the Instructions to Offerors section, update Part 1 and Technical Exhibit 1 of the Performance Work Statement (PWS), provide responses to the Requests for Information (RFIs), and update the SCA Wage Determination.

Reference the follow ing pages for details.

The proposal due date has been extended to January 18, 2024 at 2:00 pm (Eastern).

1. CONTRACT ID CODE PAGE OF PAGES

1 30

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 09-Jan-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W911XK24Q0002

X 9B. DATED (SEE ITEM 11)

13-Dec-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

09-Jan-2024

CODE

U.S.ARMY ENGINEER DISTRICT, DETROIT

477 MICHIGAN AVENUE, 7TH FLOOR

DETROIT MI 48226-4523

W911XK 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 16-Jan-2024 02:00 PM to 18-Jan-2024 02:00 PM.

The following have been added by full text:

RFI

Duluth Janitorial Services Request for Information

Incumbent RFIs:

Question 1: Is there a current incumbent that is performing these services? If so, how much is the total award?

Government Response: The previous contract for this requirement was under Contract No. W911XK19P0002 to Easy Living Services, LLC. Please see sam.gov for further details.

Question 2: Is there an incumbent for this contract? If so, what is the length and total contract value?

Government Response: The previous contract for this requirement was under Contract No. W911XK19P0002 to Easy Living Services, LLC. Note: Award Notice on sam.gov includes the base contract line item only.

Question 3: For Solicitation #: W911XK24Q0002, do you have pricing from the previous contract? This would be helpful in getting a more accurate bid.

Government Response: The previous contract for this requirement was under Contract No. W911XK19P0002 to Easy Living Services, LLC. Special Note: Award Notice on sam.gov includes the base contract line item only and the Performance Work Statement (PWS) has been updated since the award of W911XK19P0002.

Question 4: I am interested in understanding if there is an incumbent contractor for the services outlined in the solicitation. Any available information would be greatly appreciated.

Government Response: The previous contract for this requirement was under Contract No. W911XK19P0002 to Easy Living Services, LLC. Special Note: Award Notice on sam.gov includes the base contract line item only and the Performance Work Statement (PWS) has been updated since the award of W911XK19P0002. As the services rendered in this solicitation (W911XK24Q0002) differ from the previous contract, budgetary and estimates are not available from historical values/awards.

Question 5: If you are unable to provide the current contract amount, what is the current budget your agency has for this project?

Government Response: The previous contract for this requirement was under Contract No. W911XK19P0002 to Easy Living Services, LLC. Special Note: Award Notice on sam.gov includes the base contract line item only and the Performance Work Statement (PWS) has been updated since the award of W911XK19P0002. As the services rendered in this solicitation (W911XK24Q0002) differ from the previous contract, budgetary and estimates are not available from historical values/awards.

Working Hours and Responsibilities RFIs:

Question 1: Is the maritime visitor center just cleaned Saturday and Sundays? I read it but some says Monday morning cleans.

Government Response: As confirmation, yes, the Maritime Visitor Center is just cleaned on Saturday and Sundays Please see Performance Work Statement Para 1.6.3.

Question 2: Hey you’d like the services to be performed Monday - Friday AND Saturday ,Sunday? Or Saturday and Sunday?

Government Response: As confirmation, janitorial services are performed only Saturday and Sunday. Please see Performance Work Statement Para 1.6.3.

Question 3: Im a little confused on the days of operation. It mentions in the SOW Saturday and Sunday, but then is also say work to be performed daily in other parts. What days are the Janitorial services required?

Government Response: As confirmation, janitorial services are performed only Saturday and Sunday. Please see Performance Work Statement Para 1.6.3.

Question 4: The SOW mentions daily tasks, but hours of operations only describe 0800-1300 on the weekends plus federal holidays...Does the Army not require routine cleanings Monday-Friday then? (Excluding if a holiday lands on Monday/Tuesday for example)

Government Response: As confirmation, weekday cleanings are handled with in-house staff.

Question 5: Just confirming that there is no stripping or waxing in this RFP? Confirming that this RFP is requesting 7 days a week service? Is there a closet large enough to store products and equipment? Is so, how large?

Government Response: As confirmation, no stripping and waxing is required, and the solicitation is only requesting two (2) days of service to include Saturday and Sunday only. Additionally, there is a room located in the Visitor Center Main Floor, with sink and storage available to store products and equipment. This room is approximately 10' x 17'.

Question 6: How would like your contract summited?

Government Response: Please see Solicitation, Instructions to Offerors, beginning on pdf. pg. 4 for details on what/how to submit a quote.

Question 7: In the "Performance of Work" section, it is mentioned that work will be conducted on both Saturday and Sunday. Additionally, there is a provision for holidays falling on Monday, with work scheduled on the following Tuesday. Could you kindly confirm whether the contracted service period spans Monday to Sunday or is limited to Saturday and Sunday?

Government Response: As confirmation, janitorial services are performed only Saturday and Sunday. Please see Performance Work Statement Para 1.6.3.

Question 8: Will the contractor's employees be required to pass a background check?

Government Response: Yes. Please see Performance Work Statement Para 1.6.6.

Question 9: Will the contractor's employees be required to wear a badge?

Government Response: Yes. Please see Performance Work Statement Para 1.6.6.

Staffing Levels RFIs:

Question 1: To ensure a comprehensive understanding of the requirements, may I inquire about the current staffing levels? Specifically, how many staff members are presently engaged in performing the outlined services?

Government Response: This solicitation differs from previous janitorial service contracts at this site therefore staffing would be different from previous contracts. Offerors are responsible for appropriately estimating the staffing levels based on the PWS.

Miscellaneous:

Questions 1: Is there a bond requirement?

Government Response: As confirmation, a bond is not required.

Question 2: Square Footage for each location?

Government Response: There is only one (1) location for this requirement. Please see Performance Work Statement Para 1.2 for details.

Question 3: Is there a walk thru?

Government Response: A site visit is available for this project. Please see Solicitation, Instructions to Offerors, Para 3 and FAR Provision 52.237-1 for details on how to schedule a site visit.

The following have been modified:

INSTRUCTIONS TO OFFERORS

< Amendment 0001 updates>

1. INTENT

The intent of this Request for Quotation (RFQ) is to award one (1) Firm-Fixed Price contract for the Duluth Janitorial Services project for the Duluth Project Office in Duluth, MN.

2. BASIS OF AWARD

Award will be made to the Lowest Priced Offeror that meets the requirements as laid out in this RFQ and is determined to be responsible by the Contracting Officer. The Government may also choose to negotiate if only one offer is received.

3. SITE VISIT

As indicated in FAR Provision 52.237-1 SITE VISIT (APR 1984), individual site visits are available for this project. Note: Prospective contractors are strongly encouraged to visit the project site prior to preparing and submitting any quote. To schedule a site visit, please contact:

POC: Mr. Dan Carlson U.S. Army Corps of Engineers Duluth Area Office 600 South Lake Avenue Duluth, Minnesota 55802 Telephone (320) 224-7006

4. GENERAL

a. This procurement is 100% set-aside for Small Business. It is being procured as Firm-Fixed Price (FFP) under Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures.

b. The associated North American Industry Classification System (NAICS) Code is 561720 - Janitorial Services which has a small business size standard of $22 million in average annual receipts. Please note:

the business size in SAM is determined by the NAICS code. If the vendor size is not listed correctly for a particular NAICS code in SAM, the business will be considered other than a small business.

c. All offerors are reminded to complete all FAR and DFARS provisions related to Representations and Certifications. An offeror may complete the certifications at https://www.sam.gov in lieu of completing and submitting the representations and certifications contained in this solicitation provided that all FAR and DFARS certifications contained in the solicitation has been completed online.

d. Remember to fill in and sign the Standard Form (SF) 1449 from the front of the Solicitation, before submission.

e. Customary commercial practices for warranty requirements are applicable for this acquisition.

f. Offerors are advised that this requirement may be delayed, cancelled, or revised at any time during the solicitation, selection, evaluation, negotiation and/or final award process.

5. REGISTRATION IN SAM

a. The System for Award Management (SAM) is the Government’s online database of federal contractors.

Contractors self-register in SAM at the website www.sam.gov. Registration is free to all users.

b. Effective September 26, 2018, and in accordance with FAR Provision 52.204-7 SYSTEM FOR AWARD MANAGEMENT, “An Offeror is required to be registered in SAM.gov when submitting an offer or quotation and shall continue to be registered until time of award, during performance, and through final payment of any contract, basic agreement, basic performance, basic ordering agreement, or blanket purchasing agreement resulting from this Solicitation.” Vendors are highly encouraged to check their registration status and plan accordingly prior to submitting a quote.

c. Please note: SAM requires new and updated accounts to be accompanied by a notarized letter appointing the authorized Entity Administrator for their SAM account(s). Acceptance of the letter and subsequent approval of SAM registration can take up to two months. Offerors who are not currently registered in SAM are encouraged to start the registration process as soon as possible to ensure it is complete prior to any proposal submission. In addition, ensure your SAM account indicates your firm is eligible for “All Awards”.

d. See FAR Provision 52.204-7 for more information.

6. REQUESTS FOR INFORMATION/OFFEROR INQUIRY

Questions/Inquiries. All questions pertaining to this requirement shall be submitted in writing no later than fifteen (15) calendar days prior to proposal due date and time indicated for receipt of offers in Box 8 of the SF 1449. The offeror shall put the solicitation number located in Block 5 of the SF 1449 followed by QUESTIONS in the subject line of the email. All questions received after the above date and time may not be answered.

Questions shall be submitted to < Amendment 0001 update Marna Rockwell Joseph Russell, Contract Specialist at joseph.d.russell@usace.army.mil, marna.l.rockwell@usace.army.mil,> Lisa May, Contracting Officer at lisa.m.may@usace.army.mil, and LRE-proposal@usace.army.mil.

Once all inquiries are compiled and addressed, the questions and answers will be posted as an update to the solicitation. Questions and answers changing the requirement will be generated as an amendment and posted as an update to the solicitation for all interested parties to view/acknowledge to be sent in with their submission prior to the closing date. If additional time is needed for submission, an extension will be executed via an amendment.

7. SUBMISSION OF QUOTES:

a. GENERAL QUOTE SUBMISSION REQUIREMENTS. ELECTRONIC QUOTES. In an effort to reduce paperwork and costs, ALL RESPONSES TO THIS ANNOUNCEMENT SHALL BE SUBMITTED ELECTRONICALLY. Hand carried delivery or USPS/UPS/FedEx delivery of hard copies and/or CDROMs are not authorized. Facsimile submission is not authorized. Submit all documents to the following via email:

Contracting Officer: Lisa May at lisa.m.may@usace.army.mil Contract Specialist: < Amendment 0001 update Marna Rockwell at marna.l.rockwell@usace.

army.mil. Joseph Russell at joseph.d.russell@usace.army.mil > LRE Contracting Mailbox at LRE-Proposal@usace.army.mil

b. It is the Offeror’s responsibility to obtain written confirmation of receipt of all electronic files by the

Contracting office. Include the Solicitation No. W911XK24Q0002 in the email subject line. Please note:

Attachments over 25MB may not transmit through email and larger attachments may take additional time to transmit.

c. At a minimum, the quote shall include a completely signed SF 1449, complete Pricing Schedule, and a completed company information sheet (detailed in section g.). Each Contract Line-Item Number (CLIN) included in the Pricing Schedule shall include all costs associated with the requirement under each CLIN.

Failure to submit a complete package as outlined in this paragraph will determine the quote to be non-responsive.

d. Quotes shall be received by the date and time as indicated in this RFQ.

e. Failure to include all required information may cause the quote to be considered non-responsive and not considered further for award.

f. Failure to comply with the included instructions may result in an offeror not being eligible for award.

g. COMPANY INFORMATION SHEET: The Offeror shall submit a completed Company Information Sheet to include percentage planned for self performance. Please note, FAR clause 52.219-14 Limitations on Subcontracting applies to this requirement. Also note, the contractor assumes all responsibility to perform the requirements as laid out in the scope of work. If subcontracting any or part of the work, offerors shall indicate the planned subcontracting entities, list UEI/Cage Codes, and percentage planned for each subcontracted firm (not applicable if self-performing at 100%).

h. RECEIPT OF SUBMISSIONS: For the purposes of establishing whether a quote submission is considered timely, the government considers the date and time the submission is received by the Government. Do not assume that electronic communication is instantaneous. Submissions after the deadline will be considered “late” and will be processed in accordance with FAR 15.208.

8. AMENDMENTS

Acknowledgement of each amendment must be made by returning a signed copy of the amendment by the time set for receipt of quotes to the personnel identified in 6 and 7 above. Oral explanations or instructions given in a form other than an amendment to the solicitation shall not be binding. For security reasons; all potential Offerors, plan rooms and printing companies are required to register in SAM at www.sam.gov.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Scope of Work for Duluth Janitorial Services

Part 1 General Information <Part 1 updated January 9, 2024 Amendment 0001>

1. GENERAL: This is a non-personal services contract to provide janitorial services at the US Army Corps of Engineers, Maritime Visitor Center (600 South Lake Ave, Duluth, MN 55802). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. Any times referenced are local to Duluth and are in the Central Time Zone.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Maritime Visitor Center is located in Canal Park, which is a tourist and recreation park located next to the Aerial Lift Bridge. The Visitor Center is connected to the Duluth Area Office. The building is located at 600 S Lake Ave, Duluth, MN, 55802. It is a building with 2 levels consisting of approximately a total of 12,000 square feet (SF) (4,000 SF carpeted and 8,000 SF tiled surfaces). The Maritime Visitor Center building accommodates approximately 538,000 visitors every year, with less visitation during the winter months. The Maritime Visitor Center has utilized contracts for full time janitorial services in previous years. This contract is limited to part-time work.

1.3 Objectives: To perform part-time janitorial and periodic services at the Maritime Visitor Center and adequately clean the facility during the designated times/frequencies.

1.4 Scope: The Contractor shall provide all personnel, equipment, tools, materials, supplies, supervision and other items and services necessary to perform part-time janitorial and periodic services to the U.S. Army Corps of Engineers Maritime Visitor Center. The Contractor shall provide janitorial services to present a clean, neat and professional appearance in accordance with commercial standards, all local, state and federal law, and the requirements as described in the performance work statement, with focus on safety, sanitation and customer service.

The ability for a contractor to adequately clean the buildings during the designated times/frequencies will be the evaluating factor for the success or failure of this contract. The cleaned areas will be evaluated based on inspections and customer complaints performed and validated by the Contracting Officer’s Representative (COR) or authorized representative. The Maritime Visitor Center utilizes government staff for full janitorial services during the work week. The scope of the contract is limited to weekend work and certain recognized government holidays, as listed in Part 5.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4

1.6 General Information

1.6.1 Quality Assurance The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.2 Recognized Holidays: The recognized federal holidays are noted at 5 U.S. Code § 6103 - Holidays, and the Contractor shall perform services on certain holidays.

1.6.3 Hours of Operation: The hours of operation for the contract are limited to 0800-1300 Saturday & Sunday and certain recognized government holidays, as listed in Part 5. The contractor is responsible for conducting business, between the hours of 0800-1300 Saturday & Sunday except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Place of Performance: The work to be performed under this contract will be performed at US Army Corps of Engineers, Maritime Visitor Center.

1.6.5 Type of Contract: The government will award a Firm Fixed Price contract.

1.6.6 Security Requirements: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements.

Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures --this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center- Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA.

All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

Security Checks - All contract employees must carry a valid state or federal picture identification at all times (e.g., state driver’s license, state identification card, U.S. Passport). They must their valid identification upon request by both Security and/or Government personnel.

1.6.7 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.8 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.9 Key Personnel: The follow personnel are considered key personnel by the government: Contractor Manager & Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1600, Monday thru Friday and 1000-1400, Saturday thru Sunday except when the government facility is closed for administrative reasons.

1.6.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.11 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 The government will furnish and/or make available facilities. Prior to any modification of the facilities performed by the Contractor, the Contractor must notify and receive written permission from the Duluth Area Office Engineer and provide documentation describing the modification requested in detail. The Contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in the performance of this contract. The Contractor shall not store more than a one month supply of cleaning products on the site. All chemicals shall be properly stored with MSDS or SDS cards furnished onsite.

3.2 The government will furnish the following supplies; toilet paper, paper towels, hand soap, and trash can liners.

Environmentally friendly, or “Green” cleaning products shall be used for standard cleanings as much as they are practical.

3.3 The contractor will be able to utilize onsite electricity and water to perform required cleaning tasks. There will be no additional expense to the contractor for these items. The Contractor shall ensure employees practice utilities conservation. Service problems shall be immediately identified to the Contracting Officers Representative

(COR).

3.4 Refuse collection and offsite removal will be as provided by current service contract. Refuse placed in refuse containers by Contractor personnel shall be limited to that generated in the performance of this contract.

3.5 The Government shall provide insect and rodent control in Government-furnished facilities.

3.6 The Government shall provide grass cutting service via a separate service contract. Landscaping services will be provided via a separate service contract.

3.7 The Contractor shall contact Area Office Maintenance customer service immediately for the repair/replacement of facility components that are government responsibility (e.g., broken fixtures, painting, or plumbing).

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

5. Specific Tasks:

Basic Services. The Contractor shall provide all labor, labor related expenses, supplies, equipment and supervision to perform the services listed below with the exception of any items being provided by the customer as specified within this document. Excluding legally mandated breaks (such as a lunch breaks), the Contractor shall ensure at least one staff member is onsite between the hours of 0800 and 1300 on Saturdays, Sundays, and certain Federal Holidays that the Maritime Visitor Center is open. The times listed are those required to be minimally staffed, additional labor hours may be necessary to meet performance requirements. Contract cleaning areas include Exterior Grounds, Exterior Walkways, Entries and Lobbies, Information Desk, Lecture Hall, Knowlton Gallery, Main Floor Exhibit Area, Elevator, Front and Back Stairwells, Washrooms, Cleaning Storage Area, and Gift Shop.

Basic Services include:

Temporary/consumable cleaning equipment is replaced regularly.

Collected trash is removed to a designated collection area

Chemicals and supplies are safely and properly stored, with appropriate SDS or MSDS cards available onsite.

Slop sinks are sanitized after use.

Government facilities remain secure to third parties. Outside of public hours of operation, access shall remain restricted to any location to which they are required to perform services. In the event that janitorial keys are missing, all associated locks shall be re-keyed immediately at the Contractor’s expense. Janitorial keys shall be signed for upon arrival and subsequently turned in after each shift.

Washroom Cleanings o Unless otherwise indicated by the contract or COR, Visitor Center washrooms shall each receive two cleanings daily. The first daily washroom cleaning (Washroom Cleaning 1) is to be completed prior to 0900. A second cleaning (Washroom Cleaning 2) shall be performed between 1200 and 1300 and will primarily consist of sanitizing, trash removal, other readily needed cleaning services, and replacement of consumable materials. A washroom cleaning shall consist of:

Dust mop washroom hard surface floors

Wet mop washroom tile surface floors

Empty washroom wastebaskets and replace liners from customer’s supplies

Refill dispensers (soap, towels and toiletries) from customer’s supplies

Clean and sanitize mirrors

Clean and sanitize counters and sinks

Clean and sanitize dispensers and hand dryers

Sanitize walls beneath hand dryers

Clean and sanitize baby changing tables

Clean and sanitize urinals, toilet tanks, and bowls

Sinks, urinals, toilets are to be cleaned both interior and exterior

Clean and sanitize entry doors both exterior and interior

Spot clean stall doors, door handles

Spot clean stall walls and partitions

Wipe down Corps posters on walls

As part of each washroom cleaning, the Contractor shall make a round through the interior of the Visitor Center and the exterior grounds. During this round the Contractor shall:

Spot clean the floor

Spot clean the glass, Plexiglas and display cases

Spot check interior and exterior waste containers and empty as needed

Perform readily needed Janitorial services as directed by the Contracting Officer’s Representative

Public Washroom Cleaning Time Limitation:

o While the Visitor Center is open to the public, the contractor may close either one of the women’s or men’s restroom for cleaning for a maximum of 20 minutes at a time. Once 20 minutes has elapsed the contractor must re-open the restroom for 20 minutes. If the washroom cleaning was incomplete, the contractor may re-close the restroom for 20 minutes to complete the cleaning. During public washroom cleanings, a sign shall be posted just outside the corresponding washroom entrance indicating the approximate time of completion. The sign shall be provided by the customer, and removed and stored by the contractor upon completion each cleaning.

Policing the Grounds:

o Unless otherwise indicated by the contract or COR, picking up (policing) debris at area 1 shall take place twice daily. The first policing (Policing the Grounds 1) shall be completed before 1000.

o The second policing (Policing the Grounds 2) shall be completed before 1300.

Garbage and Recycling Management:

o Unless otherwise indicated by the contract or COR, emptying exterior waste and recycling containers shall be completed twice daily. The first exterior garbage/recycling service shall be completed before 1000 or as otherwise directed by the COR. The second exterior garbage/recycling service shall be completed after 1200 or as otherwise directed by the COR. Interior waste baskets are not required to be completed in this time frame. Interior waste containers and recycling shall be emptied once daily, and spot checked as part of each washroom cleaning. The inside and outside of all waste containers shall be power washed or otherwise cleaned twice monthly. These cleanings shall not significantly impact the ability of patrons to throw items away, nor shall they take place within 60 feet from the main VC entrance after 0900.

Minor Snow Removal/Prevention of Snow Accumulation:

o The Contractor shall clear snow from exterior paved surfaces and place sand ice melt salt as needed.

Ice melt salt is to be provided by the Customer. Areas to be cleared are paved, and designated on the snow removal map. Prevention of snow accumulation must be completed daily, as needed, before snow has accumulated up to 3 inches. A separate snow removal contract is in place for when snow accumulates more than 3 inches.

Visitor Center Cleaning Requirements:

o Daily Tasks:

To Be Completed Prior to 0900:

Snow removal (see above for requirements)

Washroom Cleaning 1 (complete before 0900, see above for requirements)

Exterior Garbage and Recycling 1 (see above for requirements)

Dust mop/sweep linoleum floors in gift shop

Dust mop/sweep tile floors

Dust/damp clean handrails and stairwell bases with approved cleaner

Wet mop/scrub tile floors at entryway and lobby (complete before 0900, see above for requirements)

Wet mop linoleum floors in Gift Shop

Wet mop/scrub tile floors including stairwells and landings (see above for requirements)

Vacuum and damp clean elevator door tracks

Clean and polish stainless steel control panels in elevator

Vacuum carpet, including elevator

Vacuum Visitor Center entry mats

Clean carpet spots, remove any chewing gum

Clean public entry door and partition glass, both sides

Clean public entry door metal frames and handles

Sanitize and polish interior drinking fountain

Spot clean elevator walls

Spot clean windows and window sills on front and side of building and between the Engine Room and Visitor Center

Clean and sanitize Visitor Center public entry doors both exterior and interior

Polish brass railing; protect surrounding surfaces from brass cleaner overspray

Wipe clean Corps plaques on walls

Clean and disinfect desk countertops

Dust unobstructed horizontal surfaces as well as TV monitors and interior window ledges

Empty interior waste containers and replace liners from customer’s supply

Dust cobwebs from lighting fixtures/ceilings in Visitor Center.

Dust cobwebs from name boards hanging above the interior VC ramp

Washroom Cleaning 2 (see above for requirements)

Washroom Cleaning 3 (see above for requirements)

Policing the Grounds 1 (see above for requirements)

Policing the Grounds 2 (see above for requirements)

Policing the Grounds 3 (see above for requirements)

Exterior Garbage and Recycling 2 (see above for requirements)

Dust cobwebs from entry ways and front exterior of Visitor Center.

Sanitize and polish exterior drinking fountain

Spot check life ring boxes on grounds and report missing or damaged life rings to the QA Representative or COR.

o Weekly Tasks:

Spot clean elevator entry doors, both sides, all levels

Clean glass and Plexiglas display cases; do not apply cleaner directly on surfaces.

Dust cobwebs from ceiling at Visitor Center lower level and name boards in ramp

Dust/clean exterior window frames and sills beneath awning at entrance

Dust/spot clean wall pictures and picture frames

Dust half-models

Scrub and sanitize restroom partitions

A commercial floor scrubber shall be used to mop the tile floors in the Visitor Center at least once per week o Twice-Monthly Tasks:

Pressure wash/scrub all exterior paved horizontal surfaces within a 60 ft radius of the main Visitor Center entrance

Power wash/wash and sanitize the interior and exterior of all waste containers

Wash park benches

Wash trash receptacle domes

Remove gum and other sticky material from sidewalks within 60 ft radius of the main Visitor Center Entrance o Yearly Tasks:

Scrub and sanitize restroom walls in January (or as otherwise agreed by COR)

Visitor Center Holidays o The contractor is required to provide janitorial services to the Visitor Center on the recognized government holidays, as listed below:

New Year’s Day (January 1): If this falls on Monday, the Monday morning cleaning will be performed on Tuesday morning instead. If it falls on any other day, no cleaning will be done

Martin Luther King Day (3rd Monday in January): The Monday morning cleaning will be performed on Tuesday morning instead

Presidents Day (3rd Monday in February): The Monday morning cleaning will be performed on Tuesday morning instead

Memorial Day (Last Monday in May): Cleanings will be performed as normally scheduled

Juneteenth (June 19th): Cleanings will be performed as normally scheduled

Independence Day (4th July): Cleanings will be performed as normally scheduled

Labor Day (1st Monday in September): Cleanings will be performed as normally scheduled

Columbus Day (2nd Monday in October): Cleanings will be performed as normally scheduled

Veterans Day (11th November): Cleanings will be performed as normally scheduled.

Thanksgiving Day (4th Thursday in November): No cleanings required.

Christmas Day (December 25): No cleanings required

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

TECHNICAL EXHIBIT 1 <Standard Column updated January 9, 2024 Amendment 0001>

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required usually a shall statement) Standard

Performance Threshold (This is the maximum error rate.