Solicitation_W911XK-16-T-0015_GH_Landscaping.pdf

SEE ADDENDUM

(No Collect Calls)

W911XK-16-T-0015 22-Feb-2016

b. TELEPHONE NUMBER

313-226-6474

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 07 Mar 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W911XK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

RICHARD D HAMILTON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W56MES53038546

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING BRANCH

USACE DETROIT DISTRICT

477 MICHIGAN AVENUE, 7TH FLOOR

DETROIT MI 48226-4523

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LAKE MICHIGAN AREA OFFICE

307 S. HARBOR ST.

GRAND HAVEN MI 49017

TEL: (616) 842-5510 FAX:

FAX:

TEL: (313) 226-6819 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

$7,500,000.00

NAICS:

561730

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF69

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W911XK-16-T-0015

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

IGF::OT::IGF

FFP

2016 Base Year Lawn and Landscape for the Grand Haven area office.

FOB: Destination

MILSTRIP: W56MES53038546

PURCHASE REQUEST NUMBER: W56MES53038546

NET AMT

0001AA 26 Each

IGF::OT::IGF

FFP

Lawn cutting, trim, and blow off walkways FOB: Destination

0001AB 6 Each

IGF::OT::IGF

FFP

Edge walkways FOB: Destination

0001AC 7 Each

IGF::OT::IGF

FFP

Fertilizer including Broadleaf and grub control.

FOB: Destination

0001AD 3 Each

IGF::OT::IGF

FFP

Spring and Fall Cleanup FOB: Destination

0001AE 2 Each

IGF::OT::IGF

FFP

Prune Shrubs FOB: Destination

0001AF 4 Each

IGF::OT::IGF

FFP

Flower and Shrub Bed Maintenance FOB: Destination

0001AG 12 Each

IGF::OT::IGF

FFP

Parking Lot Maintenance FOB: Destination

0001AH 2 Each

IGF::OT::IGF

FFP

Underground Sprinkler System Start-Up and Winterize FOB: Destination

IGF::OT::IGF

FFP

2017 Option Year 1 Lawn and Landscape for the Grand Haven area office.

FOB: Destination

0002AA 26 Each

OPTION IGF::OT::IGF

FFP

Lawn cutting, trim, and blow off walkways

0002AB 6 Each

OPTION IGF::OT::IGF

FFP

Edge walkways

0002AC 7 Each

IGF::OT::IGF

FFP

Fertilizer including Broadleaf and grub control.

0002AD 3 Each

OPTION IGF::OT::IGF

FFP

Spring and Fall Cleanup

0002AE 2 Each

OPTION IGF::OT::IGF

FFP

Prune Shrubs

0002AF 4 Each

OPTION IGF::OT::IGF

FFP

Flower and Shrub Bed Maintenance

0002AG 12 Each

OPTION IGF::OT::IGF

FFP

Parking Lot Maintenance

0002AH 2 Each

OPTION IGF::OT::IGF

FFP

Underground Sprinkler System Start-Up and Winterize

IGF::OT::IGF

FFP

2018 Option Year 2 Lawn and Landscape for the Grand Haven area office.

0003AA 26 Each

OPTION IGF::OT::IGF

FFP

0003AB 6 Each

OPTION IGF::OT::IGF

FFP

0003AC 7 Each

OPTION IGF::OT::IGF

FFP

0003AD 3

OPTION IGF::OT::IGF

FFP

0003AE 2 Each

OPTION IGF::OT::IGF

FFP

0003AF 4 Each

OPTION IGF::OT::IGF

FFP

0003AG 12 Each

OPTION IGF::OT::IGF

FFP

0003AH 2 Each

OPTION IGF::OT::IGF

FFP

IGF::OT::IGF

FFP

2019 Option Year 3 Lawn and Landscape for the Grand Haven area office.

0004AA 26 Each

OPTION IGF::OT::IGF

FFP

0004AB 6 Each

OPTION IGF::OT::IGF

FFP

0004AC 7 Each

OPTION IGF::OT::IGF

FFP

0004AD 3 Each

OPTION IGF::OT::IGF

FFP

0004AE 2 Each

OPTION IGF::OT::IGF

FFP

0004AF 4 Each

OPTION IGF::OT::IGF

FFP

0004AG 12 Each

OPTION IGF::OT::IGF

FFP

0004AH 2 Each

OPTION IGF::OT::IGF

FFP

IGF::OT::IGF

FFP

2020 Option Year 4 Lawn and Landscape for the Grand Haven area office.

0005AA 26 Each

OPTION IGF::OT::IGF

FFP

0005AB 6 Each

OPTION IGF::OT::IGF

FFP

0005AC 7 Each

OPTION IGF::OT::IGF

FFP

0005AD 3 Each

OPTION IGF::OT::IGF

FFP

0005AE 2 Each

OPTION IGF::OT::IGF

FFP

0005AF 4 Each

OPTION IGF::OT::IGF

FFP

0005AG 12 Each

OPTION IGF::OT::IGF

FFP

0005AH 2 Each

OPTION IGF::OT::IGF

FFP

SCOPE OF WORK

LAKE MICHIGAN AREA OFFICE - GRAND HAVEN

LAWN AND LANDSCAPE MAINTENANCE

SPECIFICATIONS

PART 1: PROJECT DESCRIPTIONS AND INFORMATION

Location – The site is located on the Government owned property at 307 South Harbor Drive along the Grand River channel in Grand Haven MI. The contractor shall mow the lawn area, trim and blow off walkways and parking lot on a weekly basis between the months of April and November. In addition, edge walkways, apply fertilizer and broadleaf weed and grub control to the lawn area, perform spring and fall cleanup of property, prune shrubs, maintain flower beds and place shredded bark in the flower beds.

1.0 SUBMITTALS:

SD-01 Data Michigan Department of Agriculture (MDA) Applicators License for both business and individual for fertilizer.

Contractor to submit certification that meets or exceed specified requirements.

2.0 QUALITY ASSURANCE/QUALITY CONTROL

2.1. Perform all work in accordance with the USACE Safety Manual EM 385-1-1

2.2. An Activity Hazardous Analysis shall be performed prior to commencement of any work for the season and the contractor shall meet with the Local Technical Representative (TR) prior to start of work to discuss safety, schedule of work and other administrative activities.

3.0 RESTORATION OF LANDSCAPE DAMAGE.

The contractor shall restore all landscape features damaged during mowing and/or trimming operations. Such restoration will be in accordance with the plan submitted for approval by the TR. This work will be accomplished at the contractor’s expense.

4.0 SECURITY

4.1. All personnel employed by the contractor in the performance of the services specified in this contract or any representative of the Contractor entering the work area shall conform and comply with all applicable U.S. Army Corps of Engineers, facility access, security policies and procedures. (Provided by government representative). All personnel and vehicles are subject to search upon entry, exit and within the confines of the facility.

4.2. Pre-screening of contractor candidates via E-verify Program: The Contractor must pre‐screen candidates using the E‐verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that all contractors working on this contract have two valid forms of Government issued identification prior to entering the information in E-Verify. The vendor must ensure the correct information is entered into the E‐verify system. An E-Verify verification sheet for each verified/eligible contractor candidate, working on this contract, must be provided to the TR no later than 3 business days after the initial contract award. (The purpose of using E-Verify is to ensure all contractors are U.S. citizens or documented foreign citizens with authority to work in the United States of America). The TR will forward the verification sheets to the USACE, Detroit District Security Office for validation.

4.3. All contractor personnel performing work on USACE property must be pre-screened by the National Crime Information Center (NCIC) in addition to E-Verify. Complete the attached NCIC Information Form and submit to the TR for each contractor personnel performing work on USACE property. Complete the NCIC Information Form for all personnel as soon as possible after contractor but no later than three (3) business days prior to the start of field activities. No contractor personnel are allowed on USACE property without an approved NCIC check.

4.4. Security Checks ‐ All contract employees must carry pictured identification at all times. They must show I.D. upon request by City/State/Government personnel. The Contractor's employee must carry a copy of the contract requirements with them during the implementation of this contract SCHEDULE.

4.5. Security Access List - The contractor shall be required to maintain a list of personnel needing access to the site. The list shall be updated each time a change is made. If a new contractor who is not on the list requires access, the request must be submitted at least 72 hours prior to the TR with a completed NCIC Form. Provided by the TR.

4.6. Exclusion or Expulsion from the Site ‐ A negative National Crime Information Center (NCIC) may result in the exclusion or expulsion of Contractor employees from the site as determined by the Detroit District, Chief, Security & Law Enforcement. Additionally any failure to observe the security rules will also result in the potential exclusion or expulsion of Contractor employees from the site. Exclusion or expulsion of an employee resulting from a negative National Crime Information Center (NCIC) or the failure of an employee to observe the security rules shall not be subject to the Disputes clause and shall not result in an increase in the contract amount.

PART 2: EXECUTION

The following is the scope of work and estimated quantities for the contractor to perform the required tasks from 15 April to 15 November. The Government representative may request additional work depending on certain events throughout the season. The Government will have the responsibility to allocate additional funding to the contract for any increases over the estimated quantities provided.

1.0 LAWN MAINTENANCE

1.1. Equipment: The contractor shall use mowing equipment, such as lawn and garden tractors; push mowers, weed eaters, edgers, and other power-mowing equipment, and/or manually operated tools. Riding type mowers may be used where practical, however, turf type flotation tires or other approved type tires will be required to prevent tearing up of the turf. Contractor may be held accountable for re-turfing if equipment causes gouging or plowing. Hand mowing equipment shall be required to mow all areas inaccessible to a riding mower. Equipment used for trimming and edging shall be either powered or manually operated, and adequate to provide close trimming. All equipment must be operated in such a manner as to not cause damage to Government property.

1.2. Mowing Requirements: The lawn shall be cut and trimmed once a week between 01 May thru 31 October and the clippings shall be mulched or bagged. Before each mowing, the contractor shall pick up all litter, trash, limbs and other debris and remove it from the area. Mowing shall be accomplished in a manner that will prevent tearing up or scalping the turf shall be cut to a height of no more than (3) nor less than one and one-half (1-1/2) inches above the ground as directed in the mowing request. The turf shall be cut to a uniform height and each pass of the mower shall overlap the previous pass so that no strips or uncut vegetation will result. If for any reason strips or uncut grass remain in the mowed area, the strips will be remowed, even though it may be several days before the strips are visible. Mowing with farm-type tractors shall not be performed because if the ground is so wet that the mowing operations will cause rutting. Mowing under these conditions shall be accomplished by use of smaller mowing equipment. All areas that cannot be cut with mowers shall be hand cut, pulled or trimmed. Mowing and trimming shall be done at approximately the same time, but in no case shall they be further apart than two (2) days. Clippings and trimmings shall be cleaned off roadways, parking lots, sidewalks and concrete abutments, etc. after each mowing. Any damage to trees or shrubbery caused by mowing or trimming shall be restored at the contractor’s expense as specified in paragraph RESTORATION of LANDSCAPE DAMAGE.

1.3. Edging: The walkways shall be edged monthly between 01 May thru 31 October.

1.4. Fertilizer: The contractor shall apply five applications of fertilizer and 2 applications of broadleaf weed and grub control to the lawn area from April thru November. The spring (April) fertilizer shall consist of a crabacide

2.0 SPRING AND FALL CLEANUP OF PROPERTY

The contractor shall perform one spring cleanup in April and two fall cleanups of the property in November. This would include at a minimum cleaning out flower beds, cleaning the parking lot of debris, leaves and acorns. The debris shall be taken offsite for proper disposal.

3.0 PRUNE SHRUBS

The contractor shall prune the shrubs to a shapely fashion and away from the building and utility lines twice a year in May and September.

4.0 FLOWER AND SHRUB BED MAINTENANCE

The contractor shall maintain the flower and shrub beds by weeding and fertilizing four times a year from May thru August. Approximately 15 CY of shredded hardwood bark shall be placed in the flower and shrub beds in May.

5.0 PARKING LOT MAINTENANCE

The contractor shall maintain the parking lot two times per month by keeping storm drain grates clear of debris to maintain proper drainage, remove dirt/debris/acorns as it accumulates in piles. Provide weed/brush control over the whole parking lot area, along the revetment, building and in the fenced in area behind the office building from May thru October.

6.0 UNDERGROUND SPRINKLING SYSTEM

The contractor shall start-up the underground sprinkling system in the spring and winterize the system in the fall.

PART 3: SUPPLIES OR SERVICES AND PRICES

ITEM

NO

SUPPLIES/SERVICES QUANTITY UNIT UNIT

PRICE

AMOUNT

0001 Lawn cutting, trim, and blow off walkways

26 EA

0002 Edge walkways 6 EA 0003 Fertilizer including

Broadleaf and grub control.

7 EA

0004 Spring and Fall Cleanup

3 EA

0005 Prune Shrubs 2 EA 0006 Flower and Shrub Bed

Maintenance

4 EA

0007 Parking Lot Maintenance

12 EA

0008 Underground Sprinkling System Start-Up and Winterize

2 EA

15-30 April

1-31 May 1-30 June

1-31 July

1-31 August 1-30 September

1-31 October

1-15 November

Spring Cleanup

4 Grass Cut and Trim

5 Grass Cut and

Trim

4 Grass Cut and

Trim

4 Grass Cut and Trim

5 Grass Cut and

Trim

4 Grass Cut and

Trim

2 Fall Cleanup

Fertilizer w/ crabiside

Fertilizer Grub Control

Fertilizer w/Weed Control

Broadleaf weed control

Fertilizer Fertilizer/ Winterizer

Edge Walkways

Edge Walkways

Edge Walkways

Edge Walkways

Edge Walkways

Edge Walkways

Prune Shrubs

Prune Shrubs

Flowerbed maintenance

Flowerbed maintenan ce

Flowerbed Maintenan ce

Flowerbed Maintenance

2 Parking Lot Maint

2 Parking Lot Maint

2 Parking Lot Maint

2 Parking Lot Maint

2 Parking Lot Maint

2 Parking Lot Maint

Start Sprinkler s

Winterize Sprinklers

Site Visit

52.237-1 SITE VISIT (APR 1984)

Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

A site visit will be scheduled for Wednesday 03/02/16 at 10:00 AM. Please contact:

Brian Bouwhuis Phone: (616) 842‐5510 ext 25529 Cell no: (313) 618-2001

INSTRUCTIONS TO OFFERORS

1. All offerors are reminded to complete and submit with your quote all FAR and DFARS

Provisions related to Representations and Certifications.

2. Offerors shall complete and submit any additional full text certifications that are included in the solicitation. An offeror may also complete the certifications at https://www.sam.gov in lieu of completing the representations and certifications in this solicitation provided that all the FAR and DFARS certifications contained in the solicitation have been completed on line.

3. All offerors shall be registered at https://www.sam.gov with the NAICS code that is shown on the front page of the SF1449 in Block 10 prior to submission of the quote.

4. Remember to sign the 1449 before submitting your proposal.

5. Submit proposal via e-mail to LRE-Quotes@usace.army.mil and Richard.d.hamilton@usace.army.mil

NOTE: Failure to comply with the above instructions may result in an offeror not being eligible for award.

QUALITY ASSURANCE SURVEILLANCE

US Army Corps of Engineers, Lawn and Landscape Services for the Lake Michigan Area Office, Grand Haven

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

Purpose The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the scope of work (SOW) and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received. This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

Performance Management Approach The SOW structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by the Contracting Officer to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the SOW are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

Performance Management Strategy The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the SOW. This QASP enables the government to take advantage of the contractor’s QC program. The Government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

ROLES AND RESPONSIBILITIES

The Contracting Officer (KO) The Contracting Officer (KO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by an onsite technical representative and the contractor. The KO will be the Government authority for performance management, with input from onsite Government employees.

Local Technical Representative (TR) The Local Technical Representative will ensure proper Government surveillance of the contractor’s performance.

The TR will have the responsibility for completing QA monitoring forms, attachment 2, to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the SOW and in Attachment 1, “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the monthly amount agreed on in the contract. Failure to meet the required service or performance level may result in a deduction from the monthly amount.

METHODOLOGIES TO MONITOR PERFORMANCE

Surveillance Techniques In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the Government to evaluate contractor performance when appropriate. The primary methods of surveillance are:

・ Random monitoring, which shall be performed by the local Government staff.

Customer Feedback The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the KO as opposed to the contractor. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the KO. Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

Acceptable Quality Levels The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For certain critical activities such as those involving lawn maintenance, the desired performance level is established at 100 percent. Other levels of performance are keyed to the relative importance of the task to the overall mission performance at the US Army Corps of Engineers, Lake Michigan Area Office, Grand Haven Sub-office, MI.

QUALITY ASSURANCE DOCUMENTATION

The Performance Management Feedback Loop The performance management feedback loop begins with the communication of expected outcomes. Performance standards are expressed in the SOW and are assessed using the performance monitoring techniques shown in Attachment 1.

Monitoring Forms The Government’s QA surveillance will be accomplished by the local technical representative and reported to the KO as needed. Concerns will be addressed first through written communications with the local lawn maintenance staff. If these less formal communications fail to correct the quality issue, formal communications and documentation will be given to the KO for action. The local technical rep will retain a copy of all completed QA surveillance communications for review.

ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

Determining Performance

Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels.

Reporting

At the end of each month, the local technical representative will summarize the overall results of the quality assurance surveillance of the contractor’s performance. This summary will be used as the basis for discussion of any quality concerns for the performance of this contract. For repeated concerns, the local rep will provide written documentation to the KO. This will enable the Government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

Reviews and Resolution

The KO may require the contractor’s project manager, or a designated alternate, to meet with the KO and other Government personnel as deemed necessary to discuss performance evaluation. The KO will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor;

however, if the need arises, the contractor will meet with the KO as often as required or per the contractor’s request. The agenda of the reviews may include:

・ Monthly performance assessment data and trend analysis

・ Issues and concerns of both parties

・ Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

Recommendations for improved efficiency and/or effectiveness

The local technical rep must coordinate and communicate with the contractor and the KO to resolve issues and concerns regarding marginal or unacceptable performance.

The local technical rep and contractor should jointly formulate tactical and long-term courses of action.

Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification issued by the KO.

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services (Tasks)

Performance Standards

Acceptable Quality Levels

Methods of Surveillance

Incentive (Positive and/or Negative) (Impact on K payments)

Lawn cutting, trim, and blow off walkways to contract specifications

95% of all lawn areas

95% Periodic Inspection of Completed Work

$25 per quadrant for reinspection

Edge walkways to contract specifications

95% of all sidewalks

95% Periodic Inspection of Completed Work

$25 per sidewalk for reinspection

Fertilizer including Broadleaf and grub control to contract specifications

95% of all lawn areas

95% Periodic Inspection of Completed Work

$25 per quadrant for reinspection

Spring and Fall Cleanup to contract specifications

95% of all lawn and landscape beds

95% Periodic Inspection of Completed Work

$25 per landscape bed reinspection

Prune Shrubs to contract specifications

95% of all shrubs 95% Periodic Inspection of Completed Work

$25 per shrub reinspection

Flower and Schrub Bed Maintenance to contract specifications

95% of all landscape beds

95% Periodic Inspection of Completed Work

$25 per landscape bed reinspection

Parking lot maintenance to contract specifications

95% of all parking lot and steps

95% Periodic Inspection of Completed Work

$25 per quadrant reinspection

Underground Sprinkling Start‐up and Winterize

95% of Sprinkling Start‐Up and Shutdown

95% Periodic Inspection of Completed Work

$25 per quadrant reinspection

ATTACHMENT 2: SAMPLE QUALITY ASSURANCE

MONITORING FORM

SERVICE or STANDARD:_____________________________________________________

SURVEY PERIOD:____________________________________________________________

SURVEILLANCE METHOD (Check):

・ Random Sampling ・ 100% Inspection ・ Periodic Inspection ・ Customer Complaint

LEVEL OF SURVEILLANCE (Check):

・ Monthly ・ Quarterly ・ As needed

PERCENTAGE OF ITEMS SAMPLED DURING SURVEY PERIOD: ______ %

ANALYSIS OF RESULTS:

Observed Service Provider Performance Measurement Rate: ______%

Service Provider’s Performance (Check): ・ Meets Standards

・ Does Not Meet Standards

Narrative of Performance During Survey Period:___________________________________

TR SIGNATURE: ___________________________________ DATE: _________________

TECHNICAL REPRESENTATIVE NAME (PLEASE PRINT): ________________________

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0001AA Destination Government Destination Government 0001AB Destination Government Destination Government 0001AC Destination Government Destination Government 0001AD Destination Government Destination Government

0001AE Destination Government Destination Government 0001AF Destination Government Destination Government 0001AG Destination Government Destination Government 0001AH Destination Government Destination Government 0002 Destination Government Destination Government 0002AA Destination Government Destination Government 0002AB Destination Government Destination Government 0002AC Destination Government Destination Government 0002AD Destination Government Destination Government 0002AE Destination Government Destination Government 0002AF Destination Government Destination Government 0002AG Destination Government Destination Government 0002AH Destination Government Destination Government 0003 Destination Government Destination Government 0003AA Destination Government Destination Government 0003AB Destination Government Destination Government 0003AC Destination Government Destination Government 0003AD Destination Government Destination Government 0003AE Destination Government Destination Government 0003AF Destination Government Destination Government 0003AG Destination Government Destination Government 0003AH Destination Government Destination Government 0004 Destination Government Destination Government 0004AA Destination Government Destination Government 0004AB Destination Government Destination Government 0004AC Destination Government Destination Government 0004AD Destination Government Destination Government 0004AE Destination Government Destination Government 0004AF Destination Government Destination Government 0004AG Destination Government Destination Government 0004AH Destination Government Destination Government 0005 Destination Government Destination Government 0005AA Destination Government Destination Government 0005AB Destination Government Destination Government 0005AC Destination Government Destination Government 0005AD Destination Government Destination Government 0005AE Destination Government Destination Government 0005AF Destination Government Destination Government 0005AG Destination Government Destination Government 0005AH Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 15-APR-2016 TO

14-APR-2017

N/A LAKE MICHIGAN AREA OFFICE

307 S. HARBOR ST.

GRAND HAVEN MI 49017

(616) 842-5510

0001AA POP 15-APR-2016 TO

N/A (SAME AS PREVIOUS LOCATION)

0001AB POP 15-APR-2016 TO

0001AC POP 15-APR-2016 TO

0001AD POP 15-APR-2016 TO

0001AE POP 15-APR-2016 TO

0001AF POP 15-APR-2016 TO

0001AG POP 15-APR-2016 TO

0001AH POP 15-APR-2016 TO

0002 POP 15-APR-2017 TO

14-APR-2018

0002AA POP 15-APR-2017 TO

0002AB POP 15-APR-2017 TO

0002AC POP 15-APR-2017 TO

0002AD POP 15-APR-2017 TO

0002AE POP 15-APR-2017 TO

0002AF POP 15-APR-2017 TO

0002AG POP 15-APR-2017 TO

0002AH POP 15-APR-2017 TO

0003 POP 15-APR-2018 TO

14-APR-2019

0003AA POP 15-APR-2018 TO

0003AB POP 15-APR-2018 TO

0003AC POP 15-APR-2018 TO

0003AD POP 15-APR-2018 TO

0003AE POP 15-APR-2018 TO

0003AF POP 15-APR-2018 TO

0003AG POP 15-APR-2018 TO

0003AH POP 15-APR-2018 TO

0004 POP 15-APR-2019 TO

14-APR-2020

0004AA POP 15-APR-2019 TO

0004AB POP 15-APR-2019 TO

0004AC POP 15-APR-2019 TO

0004AD POP 15-APR-2019 TO

0004AE POP 15-APR-2019 TO

0004AF POP 15-APR-2019 TO

0004AG POP 15-APR-2019 TO

0004AH POP 15-APR-2019 TO

0005 POP 15-APR-2020 TO

14-APR-2021

0005AA POP 15-APR-2020 TO

0005AB POP 15-APR-2020 TO

0005AC POP 15-APR-2020 TO

0005AD POP 15-APR-2020 TO

0005AE POP 15-APR-2020 TO

0005AF POP 15-APR-2020 TO

0005AG POP 15-APR-2020 TO

0005AH POP 15-APR-2020 TO

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management JUL 2013 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation

NOV 2015

52.211-6 Brand Name or Equal AUG 1999 52.212-1 Instructions to Offerors--Commercial Items OCT 2015 52.212-4 Contract Terms and Conditions--Commercial Items MAY 2015 52.223-1 Biobased Product Certification MAY 2012 52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts

SEP 2013

52.223-3 Hazardous Material Identification And Material Safety Data JAN 1997 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.225-25 Prohibition on Contracting with Entities Engaging in Certain

Activities or Transactions Relating to Iran-- Representation and Certifications.

OCT 2015

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.237-2 Protection Of Government Buildings, Equipment, And Vegetation

APR 1984

52.244-6 Subcontracts for Commercial Items DEC 2015 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.203-7998 (Dev) Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements - Representation.

(DEVIATION 2015-O0010)

FEB 2015

252.203-7999 (Dev) Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements. (DEVIATION 2015- O0010)

FEB 2015

252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.209-7992 (Dev) Representation by Corporations Regarding an Unpaid

Delinquent Tax Liability or a Felony Conviction under any Federal Law - Fiscal Year 2015 Appropriations

DEC 2014

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or Hazardous Materials

SEP 2014

252.225-7001 Buy American And Balance Of Payments Program-- Basic (Nov 2014)

NOV 2014

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006 252.247-7023 Alt II Transportation of Supplies by Sea (APR 2014) Alternate II APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.204-10 REPORTING EXECUTIVE COMPENSATION AND FIRST-TIER SUBCONTRACT AWARDS

(OCT 2015)

(a) Definitions. As used in this clause:

Executive means officers, managing partners, or any other employees in management positions.

First-tier subcontract means a subcontract awarded directly by the Contractor for the purpose of acquiring supplies or services (including construction) for performance of a prime contract. It does not include the Contractor's supplier agreements with vendors, such as long-term arrangements for materials or supplies that benefit multiple contracts and/or the costs of which are normally applied to a Contractor's general and administrative expenses or indirect costs.

Month of award means the month in which a contract is signed by the Contracting Officer or the month in which a first-tier subcontract is signed by the Contractor.

Total compensation means the cash and noncash dollar value earned by the executive during the Contractor's preceding fiscal year and includes the following (for more information see 17 CFR 229.402(c)(2)):

(1) Salary and bonus.

(2) Awards of stock, stock options, and stock appreciation rights. Use the dollar amount recognized for financial statement reporting purposes with respect to the fiscal year in accordance with the Financial Accounting Standards Board's Accounting Standards Codification (FASB ASC) 718, Compensation- Stock Compensation.

(3) Earnings for services under non-equity incentive plans. This does not include group life, health, hospitalization or medical reimbursement plans that do not discriminate in favor of executives, and are available generally to all salaried employees.

(4) Change in pension value. This is the change in present value of defined benefit and actuarial pension plans.

(5) Above-market earnings on deferred compensation which is not tax-qualified.

(6) Other compensation, if the aggregate value of all such other compensation (e.g., severance, termination payments, value of life insurance paid on behalf of the employee, perquisites or property) for the executive exceeds $10,000.

(b) Section 2(d)(2) of the Federal Funding Accountability and Transparency Act of 2006 (Pub. L. 109-282), as amended by section 6202 of the Government Funding Transparency Act of 2008 (Pub. L.

110-252), requires the Contractor to report information on subcontract awards. The law requires all reported information be made public, therefore, the Contractor is responsible for notifying its subcontractors that the required information will be made public.

(c) Nothing in this clause requires the disclosure of classified information.

(d)(1) Executive compensation of the prime contractor. As a part of its annual registration requirement in the System for Award Management (SAM) database (FAR provision 52.204-7), the Contractor shall report the names and total compensation of each of the five most highly compensated executives for its preceding completed fiscal year, if—

(i) In the Contractor's preceding fiscal year, the Contractor received—

(A) 80 percent or more of its annual gross revenues from Federal contracts (and subcontracts), loans, grants (and subgrants), cooperative agreements, and other forms of Federal financial assistance; and

(B) $25,000,000 or more in annual gross revenues from Federal contracts (and subcontracts), loans, grants (and subgrants), cooperative agreements, and other forms of Federal financial assistance; and

(ii) The public does not have access to information about the compensation of the executives through periodic reports filed under section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m(a), 78o(d)) or section 6104 of the Internal Revenue Code of 1986. (To determine if the public has access to the compensation information, see the U.S. Security and Exchange Commission total compensation filings at http://www.sec.gov/answers/execomp.htm.).

(2) First-tier subcontract information. Unless otherwise directed by the contracting officer, or as provided in paragraph (g) of this clause, by the end of the month following the month of award of a first-tier subcontract with a value of $30,000 or more, the Contractor shall report the following information at http://www.fsrs.gov for that first-tier subcontract. (The Contractor shall follow the instructions at http://www.fsrs.gov to report the data.)

(i) Unique identifier (DUNS Number) for the subcontractor receiving the award and for the subcontractor's parent company, if the subcontractor has a parent company.

(ii) Name of the subcontractor.

(iii) Amount of the subcontract award.

(iv) Date of the subcontract award.

(v) A description of the products or services (including construction) being provided under the subcontract, including the overall purpose and expected outcomes or results of the subcontract.

(vi) Subcontract number (the subcontract number assigned by the Contractor).

(vii) Subcontractor's physical address including street address, city, state, and country. Also include the nine-digit zip code and congressional district.

(viii) Subcontractor's primary performance location including street address, city, state, and country. Also include the nine-digit zip code and congressional district.

(ix) The prime contract number, and order number if applicable.

(x) Awarding agency name and code.

(xi) Funding agency name and code.

(xii) Government contracting office code.

(xiii) Treasury account symbol (TAS) as reported in FPDS.

(xiv) The applicable North American Industry Classification System code (NAICS).

(3) Executive compensation of the first-tier subcontractor.

Unless otherwise directed by the Contracting Officer, by the end of the month following the month of award of a first-tier subcontract with a value of $30,000 or more, and annually thereafter (calculated from the prime contract award date), the Contractor shall report the names and total compensation of each of the five most highly compensated executives for that first-tier subcontractor for the first-tier subcontractor's preceding completed fiscal year at http://www.fsrs.gov, if—

(i) In the subcontractor's preceding fiscal year, the subcontractor received—

(A) 80 percent or more of its annual gross revenues from Federal contracts (and subcontracts), loans, grants (and subgrants), cooperative agreements, and other forms of Federal financial assistance; and

(B) $25,000,000 or more in annual gross revenues from Federal contracts (and subcontracts), loans, grants (and subgrants), cooperative agreements, and other forms of Federal financial assistance; and

(ii) The public does not have access to information about the compensation of the executives through periodic reports filed under section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m(a), 78o(d)) or section 6104 of the Internal Revenue Code of 1986. (To determine if the public has access to the compensation information, see the U.S. Security and Exchange Commission total compensation filings at http://www.sec.gov/answers/execomp.htm.)

(e) The Contractor shall not split or break down first-tier subcontract awards to a value less than $30,000 to avoid the reporting requirements in paragraph (d) of this clause.

(f) The Contractor is required to report information on a first-tier subcontract covered by paragraph (d) when the subcontract is awarded. Continued reporting on the same subcontract is not required unless one of the reported data elements changes during the performance of the subcontract. The Contractor is not required to make further reports after the first-tier subcontract expires.

(g)(1) If the Contractor in the previous tax year had gross income, from all sources, under $300,000, the Contractor is exempt from the requirement to report subcontractor awards.

(2) If a subcontractor in the previous tax year had gross income from all sources under $300,000, the Contractor does not need to report awards for that subcontractor.

(h) The FSRS database at http://www.fsrs.gov will be prepopulated with some information from SAM and FPDS databases. If FPDS information is incorrect, the contractor should notify the contracting officer. If the SAM database information is incorrect, the contractor is responsible for correcting this information.

(End of clause)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2015)

ALTERNATE I (OCT 2014)

The offeror shall complete only paragraphs (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site accessed through http://www.acquisition.gov . If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (p) of this provision.

(a) Definitions. As used in this provision--

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation,” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C.

395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except—

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate—

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology—

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically—

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section…