Responses_to_Questions_Washers_and_Dryers.docx

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Maintenance and Services on Washers and Dryers
Solicitation number
W911SG-19-R-0012
Issued by

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Responses to Questions Asked

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Please note the following questions that we have identified from the subject solicitation:

1. The Schedule B CLIN Structure is not sequential. Would the government consider making the Schedule B CLIN order sequential?

Answer: No, This is a system issue that we are unable to correct at this time. However, at contract award the order will be correct.

2. There is no section L or M providing offerors the detail of how to prepare a successful offer. Are there page limitations or technical requirements to the contractor’s response?

Answer: The Maximum is Twenty Five pages (25) .Any packet exceeding the Twenty Five pages (25) will not be evaluated.

3. What is the basis of award for the solicitation?

Answer: Frim Fixed Priced

4. What is the award evaluation criteria?

Answer: Lowest Price Technically Acceptable (LPTA)

5. The FBO posting of this opportunity says that the offerors should submit following Evaluation information: Past Performance Maintenance Plan Staffing Plan. How will the Government Evaluate these factors and what must be addressed to be acceptable?

Answer: (1). Pricing (2). Certifications: (3). Past Performance (4) Staffing Plan (5). Performance Plan the factors will be evaluated by how management will execute daily operations for approximately 3,531. Satisfactory or Unsatisfactory:

6. What is the contract number of the contract that these services are currently being provided?

Answer: W911SG-18-P-0086

7. Who is the current contractor?

Answer: Synergy Project Consultants, Inc.

8. Are the current washers and dryers on lease from a contractor?

Answer: Contractor lease

9. Are new washers and dryers is being purchased for this solicitation?

Answer: Yes

10. Are repair parts at the cost of the contractor or at the cost of the government?

Answer: Cost of the Contractor

11. The solicitation mentions 1.9 technical Exhibit #001 and 1.14 mentions Exhibit #002; will the government please provide these technical exhibits?

Answer: Exhibit 001 is listing of units showing their building location, 002 is the listing showing types and quantities. Attached located in FBO.

12. Who is currently responsible for cleaning the dryer venting systems and when was the last time they were cleaned?

Answer: Contractor

13. Are the washers and dryers in common laundry rooms or individual rooms?

Answer: Laundry rooms only

14. Paragraph 1.4 Scope states that “Contract includes a 90-day phase in/out period, which requires the contractor to oversee the removal of existing machines and installation of new ones.” This implies that there are new machines going in. Are the new machines adding to the inventory or replacing inventory?

Answer: Replacing Inventory

15. During the Phase In will the successful awardee only provide oversight to the “removal of existing machines and installation of new ones” or will they maintain an existing inventory of washers and dryers and provide oversight to the removal of existing machines and installation of new ones?

Answer: contractor has no responsibility to monitor removal of existing or installation of new ones. Once the new ones are installed, the contractor will have responsibility for the installed and accepted units

16. Is cleaning of the Dryer vents from the vent connection of the dryer to the outside air or from the vent connection of the machine to the wall?

Answer: Cleaning is from the dryer to the outside air under normal operations. If the walls has an obstruction that is not related to normal dryer operations, then the contractor shall notify the COR who will submit an Demand Maintenance Order for the Base Operations contractor (Pride) to repair

17. What is the required frequency for the dryer vent cleaning?

Answer: There is not a specific requirement, the contractor shall submit his plan as part of the preventive maintenance procedures.

18. Will the contractor be afforded a site visit to properly determine the site conditions and the level of effort needed to perform maintenance and, remove and replace the machines in different locations?

Answer: There will be no site visit offered.

19. The Number of service calls for this number of units seems low; could the government please confirm the monthly history of service calls on the appliances at this location?

Answer: The numbers are correct. The service calls are low due to the proactive preventive maintenance conducted by the contractor.

20. If a Washer or Dryer is damaged by vandalism or other Not Fair Wear and Tear is the Government or the Contractor responsible for the cost of the repair?

Answer: Contractor is responsible for cost that was not caused by their negligence.

21. If a unit is beyond economical repair who will pay the replacement washer or dryer the Government or the Contractor pay for the replacement?

Answer: Government

22. Does the Government provide electrical cords, gas connectors and any materials needed to have all machines operational on the initial installation?

Answer: No, all materials will be the responsibility of the Contractor.

File details come from the government source that posted it.