Benning_SC-19-015_PWS_FMO-draft.pdf

PERFORMANCE WORK STATEMENT (PWS)

Management Support at Fort Benning, Georgia For the Furniture Management Warehouse/Office

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Furniture and warehouse management.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Furniture and warehouse management as defined in this Performance Work Statement (PWS), section 5 except for those items specified as government furnished property and services.

The Contractor shall perform to the standards in this contract.

1.2 Scope, Background & Objective – The requirements for this task at Fort Benning, Georgia, is to:

Manage and Operate a Furnishings Management Office (FMO) and Warehouse(s) at Fort Benning, Georgia. The FMO function is required by Army Regulation AR 420-1.

1.3 Period of Performance: The Period of Performance is base plus four (4) years;

Base Year 30 September 2019 through 29 September 2020 Option Year I 30 September 2020 through 29 September 2021 Option Year II 30 September 2021 through 29 September 2022 Option Year III 30 September 2022 through 29 September 2023 Option Year IV 30 September 2023 through 29 September 2024

1.4 General Information

1.4.1 Federal Observed Holidays: The Contractor shall operate the FMO Offices Monday through Friday

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.4.2 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730 thru 1630 hours, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.4.3 Place of Performance: The work to be performed under this contract will be performed at Fort Benning, GA community and two Ranger satellite Units (Eglin, FL 204.87 miles and Dahlonega, GA

187.04 miles, both one way, distances approximate).

1.4.4 Quality Control Program (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP must be forwarded to and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The Contractor’s QCP is the means by which the Contractor assures

MCLEOD.STEVEN Digitally signed by 1

MCLEOD.STEVEN.W.1362116399

.W.1362116399 Date: 2018.08.14 11:29:00 -04'00'

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that the work complies with the requirement of the contract. The Contractor will identify an on-site Quality Control Manager (QCM) who will be directly responsible for the overall execution of the quality control program including the inspection and acceptance of deliverables based on an established and agreed upon frequency. The QCM will have no direct reporting obligation locally and will report only to the Contractor (CEO). After acceptance of the QCP the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QCP.

1.4.5 Quality Assurance: The government COR shall evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Contractor shall submit, in writing, for approval of the COR, a detailed plan of operation to include equipment and personnel. The purpose of the plan is to ensure that quality assurance inspection by Government personnel is compatible with the Contractor’s work schedule. The plan shall be submitted no later than the first day of work. Any proposed deviation from the approved schedule shall be submitted in writing to the COR for approval prior to change.

1.4.6 Security Requirements: The Contractor shall comply with Government personal identity verification procedures implemented in Homeland Security Presidential Directive (HSPD) – 12, Office of Management and Budget (OMB) Guidance M-05-24, and Federal Information Processing Standards Publication (FISP PUB) number 201. Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures provided by government representative. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.6.1 Physical Security: The Contractor shall safeguard all government equipment, information and property provided for Contractor use. Contractor shall maintain a physical security checklist/log which will be forwarded to the COR on a quarterly basis at the close of each work period, government facilities, equipment, and materials shall be secured.

1.4.6.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.4.6.2.1. Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.4.6.2.2. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

1.4.7 Special Qualifications: Contractor must have background in Furnishings Management Operations and be proficient in Enterprise Military Housing (eMH) database system. Contractor must have a general knowledge and understanding of Housing Division operations, specifically Unaccompanied Housing (UH) operations.

1.4.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.4.9 Contracting Officer’s Representative (COR): The COR Management System Tool (Virtual Contracting Enterprise (VCE)-Acquisition Resource Center (ARC) https://arc.army.mil/COR) for nomination, tracking, documentation, and management of CORs will be used. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.10 Key Personnel: The following personnel are considered key personnel by the Government: Project Manager and Coordinator. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 07:30 am to 4:30 p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:

1.4.10.1 Key personnel assigned to or utilized by the Contractor in the performance of this contract shall, as a minimum, meet the experience, education or other background requirements as stated in the PWS and shall be fully capable of performing in an efficient, reliable and professional manner. Key personnel categories for this contract are a Project Manager and Coordinator.

1.4.10.2 Applicants for Project Manager and Coordinator, who are not currently employed with the successful Contractor, must submit a statement of commitment for 90 days once employment starts to the Contractor, which must be submitted along with the technical proposal in addition to a complete resume.

1.4.10.3 At a minimum the Project Manager should have at least a bachelor’s degree in a field related to Program Management or 3 years of specialized experience in Department of Defense (DoD) furnishings and warehouse management programs in support of Housing Service.

1.4.10.4 At a minimum the Coordinator position should have at least an associate’s degree in a field related to supply and warehouse management or 2 years or specialized experience in DoD furnishings and warehouse management programs in support of Housing Services https://arc.army.mil/COR

1.4.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall present a neat appearance, wear a uniform shirt (i.e.

Polo or button down) with Contractor name/letters (i.e. ABCD – FMO Staff) and be easily recognized as contractor employees. Each Contractor employee or representative shall have in his possession identification, with picture, as required under Garrison Regulations. In addition, each employee or representative of the Contractor shall wear a badge or button on the outside of his clothing with the following information readily discernible from the front at a distance of five (5) feet: Name, position of employee, i.e., Foreman, Electrician, etc., and name of employer. The Contractor shall furnish the badges or buttons at his own expense.

1.4.12 Contractor Travel: All travel and training must have prior approval by the Chief, Unaccompanied Housing/COR or Chief, Housing Division. This is used to attend professional seminars/symposiums/etc., for information on the latest products and innovations used in the Housing field and site visits to Ft.

Benning and Satellite Units for; review of management and operations, verification, planning and scheduling of furnishings needs and requests. All travel requires Government pre-approval/authorization and notification to the COR.

1.4.13 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the US Army Facilities.

1.4.14 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Antiterrorism (AT) and Operations Security (OPSEC)

1.4.15.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or the contracting officer, if a COR is not assigned within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil. AT level I training is an annual requirement if option years are exercised.

1.4.15.2 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.15.2.a Contractors Requiring Common Access Card (CAC): Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.4.15.2.b Contractors that do not Require CAC, but Require Access to a DoD Facility or Installation: Not Applicable to this Contract.

1.4.15.2.c Physical Security: The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.4.15.3 AT Awareness Training for Contractor Personnel Traveling Overseas: Not Applicable to this Contract.

1.4.15.4 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.4.15.5 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.4.15.6 OPSEC Standing Operating Procedure/Plan: The contractor shall adhere to the Government's Operations Security (OPSEC) Standard Operating Procedure (SOP)/Plan during the entire period of performance.

1.4.15.7 Operation Security (OPSEC) training: In accordance with AR 530-1 all personnel, to include contractor employees and associated sub-contractor employees must complete Level I Operations Security (OPSEC) training which is composed of both initial and continual awareness training (annually). All personnel within the first 30 days of arrival in the organization must receive initial training to include a briefing on the organizations critical information read/sign the OPSEC Individual User Compliance https://jkodirect.jten.mil/

Agreement form. The end state of initial and continual awareness training is that each individual should have the requisite knowledge to safeguard critical information.

1.4.15.8 For Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.4.15.9 Information Assurance (IA)/Information Technology (IT) Certification: Not Applicable to this Contract.

1.4.15.10 Contractors Authorized to Accompany the Force: Not Applicable to this Contract.

1.4.15.11 Performance or Delivery in a Foreign Country: Not Applicable to this Contract.

1.4.15.12 Handling or Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

1.4.15.13 Threat Awareness Reporting Program: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.4.15.14 Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities which includes turning off the water faucets or valves after using the required amount to accomplish the necessary cleaning.

1.4.15.15 Contractor Employees Who Require Access to Government Information Systems (IS): All contractor employees with access to a government IS must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

Additionally, the contractor shall adhere and conform to all safety, security and attendance requirements that apply to the supported office. The contractor is required to attend and participate in all organizational meetings, training, and emergency preparedness events and is required to vacate the Government office work site when no sufficient Government oversight is available.

1.4.16 Emergency Services

1.4.16.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

1.4.16.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor. Additionally, the contractor shall adhere and conform to all safety, security and attendance requirements that apply to the supported office. The contractor is required to attend and participate in all organizational meetings, training, and emergency preparedness events and is required to vacate the Government office work site when no sufficient Government oversight is available.

1.5 SECURITY REQUIREMENTS:

1.5.1 Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by the government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.2 COR: The COR for this contract is James Foreman, Unaccompanied Housing Chief, located at Fort Benning Georgia 31905. The COR shall monitor all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, monitor contractor’s performance and notify both the Contracting Officer and contractor of any deficiencies; coordinate availability of government-furnished property; and provide site-entry for contractor personnel. A letter of designation will be issued to the COR, a copy of which will be sent to the contractor detailing the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.3 Contract Manager: The contractor shall manage the contract or shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor during absences shall be designated in writing and provided to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.5.4 Telephone Usage: Contractor employees shall not use Government telephones at the work site for personal reasons or make any toll or long distance calls.

1.6 BACKGROUND CHECK REQUIREMENTS: Contractor/Sub-Contractor employees providing services under contracts are subject to the following process:

1.6.1 Each employee (direct employee and sub-contractor employee) working under this contract who has contact with children under 18 years of age, shall be screened with the appropriate background checks as governed by the Army Directive 2014-23 “Conduct of Screening and Background Checks For Individuals Who Have Regular Contact With Children in Army Programs”, dated 10 September 2014. A copy of the Army Directive can be found at http://www.apd.army.mil/pdffiles/ad2014_23.pdf. The background check requirements for Contractors can be found in Enclosure 3 – Screening and background checks for appropriated and non-appropriated fund personnel, military personnel, foreign national employees overseas, and contractors.

1.6.2 Background checks will be initiated and paid for by the Government. The cost for the pre-employment screening is the responsibility of the Contractor. The Commander Designated Entity (CDE) at the Installation supports IMCOM by coordinating, submitting, tracking child related background checks, and reviewing and compiling the results to identify whether they contain derogatory information to be passed on for a suitability determination. The CDE will advise and assist CONTRACTOR and sub-CONTRACTOR employees completing all required documents required for the background check process. CDE contact information will be provided upon contract award.

1.6.3 No person, regardless of circumstances, will be approved to provide child care services if the individual has been convicted of a sexual offense, a drug felony, a violent crime or a

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http://www.apd.army.mil/pdffiles/ad2014_23.pdf http://www.apd.army.mil/pdffiles/ad2014_23.pdf criminal offense involving a child. If the background check investigation reveals any other derogatory information a suitability determination has to be made by the Army. The adjudication of derogatory information is processed through an Army Program Review Board (PRB). Further details about the adjudication process can be found in Enclosure 6 of the AD 2014-23. At any time a Contractor can decide not to proceed with the PRB process.

1.6.4 Additional information on the background check process can be found at: http://www.opm.gov/investigations/background-investigations.

1.6.5 Re-verification (IRC and FBI fingerprint check) is required every 5 years.

http://www.opm.gov/investigations/background-investigations

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contractor Acquired Property. Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title

2.1.3. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Equipment A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.8 Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.9 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.10 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.11. Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:—

(1) Items that cannot be found after a reasonable search;

(2) Theft:

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.12 Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.13 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization

2.1.14. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.15. Property. All tangible property, both real and personal.

2.1.16 Property Administrator. An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.17 Property Records. Records created and maintained by the contractor in support of its stewardship responsibilities for the management of Government property.

2.1.18 Provide. To furnish, as in Government-furnished property, or to acquire, as in contractor-acquired property.

2.1.19 Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.20 Quality Assurance Surveillance Plan. An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

2.1.21 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.22 Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.23 Unit Acquisition Cost means—

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For contractor-acquired property, the cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.24 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.25 Work Week. Monday through Friday, unless specified otherwise

2.2 Acronyms:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CAP Contractor Acquired Property CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GFP Government-Furnished Property HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PA Property Administrator PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit WAWF Wide Area Work Flow DRAFT

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide common access cards and any other material needed to assist the contractor in performing their mission i.e. office space with furniture.

3.2 Facilities: The Government will provide buildings office 1701, warehouses 12, 13, 14, 67, and 1726;

and based on possible installation swing space needs, wherever such warehouses may be located during performance period. The Contractor is responsible for maintaining and keeping track of government furnished facilities.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide Phones and fax capability & data lines, Computers & printers with fax/scan features, and LAN/WAN connectivity. The Contractor assumes responsibility for government furnished property upon contract start date and must submit an approved property plan to the KO prior to contract start date.

3.5 The Contractor shall tag, label, or mark Government Furnished Property as subject to serially managed items IAW DFARs 252.245-7000.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: The Contractor shall provide all equipment and materials necessary to perform the tasks outlined in this PWS, and shall specifically provide: gas or electric forklifts, pallet jack(s), hand trucks, etc., hardware, toolkits, cell/direct connect phones, uniforms, steel toe boots, and personal protective equipment.

4.3. Equipment: The Contractor shall provide cargo vehicles to transport furnishings to and from the warehouse, as well as cargo vehicles to transport unserviceable furnishings to DRMO or landfill, as applicable.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. Provide all labor and materials necessary to fully accomplish furnishings management operations at Fort Benning, Georgia IAW the standards contained in AR 420-1. Specifically, the Contractor shall perform the following tasks and services:

5.1.1. Manage a Furnishings Management Office (FMO) and the furnishing warehouses at Fort Benning, Georgia.

5.1.2. Manage and Operate the FMO Warehouses, currently buildings 12, 13, 14, 67, 1701 and 1726; and based on possible installation swing space needs, wherever such warehouses may be located during performance period. Not later than ninety (90) days following the beginning of the performance period, the Contractor will ensure that furnishings are properly labeled and stored separately according to its management groupings (e.g. Unaccompanied Personnel Housing (UPH) and General Officer (GFOQ) furnishings).

5.1.3. Provide FMO services to eligible customers. The Contractor shall operate the FMO Office from 7:30 AM to 4:30 PM, Monday through Friday. The FMO warehouse shall also be open during these hours. The Contractor shall schedule deliveries and pick-up of FMO property on a daily basis. Estimated workload data is approximately 10-20 actions per day, including pick-up & deliveries, furnishings assessments, inventory, removal and storage of furniture from barracks programmed for renovations/repairs, unscheduled walk-in appointments and change of command hand receipt updates, etc. The contractor shall ensure that schedules are maintained and that FMO customers are contacted the day prior to the scheduled delivery or pick-up. Ensure furnishings are properly sub-hand receipted to eligible customers.

5.1.4. Establish and maintain an FMO Customer Service Office IAW with AR 420-1 and local policies/Standing Operating Procedure (SOP).

5.1.5. Determine/validate the furnishings program levels to support the Fort Benning, GA community and two Ranger satellite Units (Eglin, FL 204.87 miles and Dahlonega, GA 187.04 miles, both one way), which also includes two to four(2-4) General Officer quarters and approximately 32,000-40,000 troop billets spaces and dayrooms. Prepare a furniture requirement report for use by the Chief Housing Division for budgeting and procurement purposes, not later than 60 days after performance period begins.

5.1.6. Contractor provides furnishings support for an Infantry and Armored barracks and Community Activity Centers (CAC): 41- Permanent Party and 5- CAC; 45- Student /Trainee barracks; also Ranger barracks at Dahlonega, Georgia: 1-Permanent Party & 1-Student; and Eglin, AFB, Florida: 3-Permanent Party and 1-Student; and B) Armor barracks: 25-30 Trainee and 4 Permanent Party(list of Infantry building numbers will be available within 30 days of performance period and Armor list when construction is completed and buildings occupied). Furnishings inventory is approximately 400,000 items/pieces.

5.1.7. Contractor provides coordination and labor support for the Fort Benning, Residential Communities Initiative (RCI), Family Housing, as requested by the Chief, Housing Division or Chief, Unaccompanied Housing for; 1) Town Hall meetings, to coordinate for pickup, delivery, setup, breakdown and return of items needed for the meeting, including but not limited to; Audio/visual equipment, flags and stands, name plates, tables etc. as requested, and 2) to coordinate for pickup, delivery, and installation of FMO, authorized government issued General Officer furnishings for the entertainment areas only.

5.1.8. Project Management: Contractor shall provide project management and operations support to manage the delivery of the services and products needed to support Fort Benning, Georgia, requirements. The contractor shall provide sufficient management and technical support staff to develop required plans and implement and execute project activities. Products and services include, but are not be limited to:

5.1.8.1. Program control and scheduling. The Contractor shall provide services to eligible customers by operating the FMO office during normal duty hours, Monday thru Friday, including scheduled deliveries and pick-up of FMO property on a daily basis, furnishings assessments, inventory, removal and storage of furniture from barracks programmed for renovations/repairs, unscheduled walk-in appointments, change of command hand receipt updates, special event support and any other services as directed by the COR to ensure eligible customers are fully supported in accordance with applicable regulations and local policies.

Services will also include delivery to Mobilization/Training tents or buildings; removal of furnishings from barracks under renovation or repair; installation of furnishings to support international exercises and in Family Quarters; and responding to late manufacturer deliveries, short notice tasking/missions, and personnel surges.

5.1.8.2. Financial management. The Contractor shall determine and validate the furnishing program levels to support the Fort Benning community and two satellite communities based on the condition/serviceability of all authorized furnishings in accordance with AR 420-1, AR 710-3 and AR 735-5. A report will be provided to the COR that can be used by the Chief of Housing for budgeting and procuring purposes.

5.1.8.3. Manage and maintain a delivery and pick-up scheduling system.

5.1.8.4. Manage a stock rotation system.

5.1.8.5. End-user and staff training activities. The Contractor shall provide training to all employees to ensure that the proper execution of all requirements of the Performance Work Statement (PWS) and will coordinate with the COR to ensure that sustainment training is conducted on an agreed upon frequency.

The contractor shall also conduct customer service training and other training activities on a programmed basis to ensure fair and courteous treatment of all eligible customers.

5.1.8.6. Status and in-process review meetings. Contractor will attend weekly status review meetings with the COR in addition to other meetings as may directed by the COR such as quarterly meetings with military leadership. All concerns/complaints related to or registered against the Contractor will be properly documented and submitted to the COR no later than close of business the next duty day to ensure timely resolution.

5.1.8.7. Reports. The Contractor shall provide a report to the COR detailing the condition/serviceability of existing furnishings; prepare a Furniture Requirement Report for budgeting and procurement purposes;

prepare and submit the annual Housing Furnishing Report, complete a 100% annual inventory status report;

prepare a weekly situation report (SITREP); prepare and submit a monthly Progress Report; prepare and submit an annual Contract Manpower Report; and other report(s) as requested by COR/UPH Chief or Housing Division Chief.

5.1.8.8. Recommendations. Advise COR/UPH Chief/Housing Division Chief on providing total requirements of the FMO Program in accordance with AR 420-1, AR 710-3, AR 735-5, and all other applicable regulations and local policies/SOPs.

5.1.8.9. Disposal of Unserviceable Furnishings. Contractor or Government identifies unserviceable furnishings and Government directs disposal. Contractor provides; labor, equipment and vehicles to dispose of same. Contractor must use the landfill located at Pine Hollow Land Fill, 1672 Brickyard Rd., Phoenix City, Alabama, phone:(334)297-2140 (approximately 21.27 miles), for disposal of unserviceable furnishings: and/or Fort Benning’s’ DRMO, SSA or Installation Property book Office for paperwork processing. The Government will reimburse the Contractor for actual landfill fees incurred. Contractor must submit the actual landfill tickets or receipts to the Contracting Officer Representative (COR) for verification purposes, but shall invoice for reimbursement on a monthly basis.

5.2. TASK AREA 1: Management of FMO databases:

5.2.1. The contractor shall convert any existing manual warehousing systems to a totally integrated and automated system and utilize the Enterprise Military Housing (eMH) database system, Furnishing Module to accomplish this. The contractor shall establish and maintain a stock locator system. The stock locator system shall provide a 98% level of accuracy.

5.2.2. The contractor shall ensure the daily input and update of the EMH, Furnishing Management Module.

The contractor shall ensure the timely preparation and submission of the annual Housing Furnishing Report as provided for by EMH. Contractor shall be able to coordinate through Chief, Housing Division to Headquarters (HQ), and Department of Army (DA) for technical support of EMH, Furnishings Management Module or latest Housing database use.

5.2.3. Track FMO issues and receipts in the Army’s Enterprise Military Housing (EMH) database system.

5.2.4. Maintain a historical consumption database for each authorized item of furnishings.

5.2.5. Maintain an available and authorized furnishings database. Maintain a database of unavailable items.

5.3. TASK AREA 2: Provide all labor and materials necessary to perform the following inventory requirements:

5.3.1. Within the first ninety (90) days of the performance period, update the present inventory system with the results of a 100% inventory of all existing furniture, that the contractor is responsible for conducting.

This includes a validation of existing master hand receipts and sub-hand-receipts. As part of the inventory the contractor will determine the condition/serviceability of all furniture within the existing warehouse. The contractor will code furniture to identify serviceability and will use Army/DOD, guidelines/regulations (i.e.

AR 420-1, AR 710-3, AR 735-5. etc.) to determine whether furniture should be turned-in to the Defense Re-utilization Office or repaired for continued use.