Draft_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

75th Ranger Regiment Distinguished Honored Members of the Regiment (DHMOR) Display (Bldg

2931)

1. GENERAL: This is a non-personnel services contract to design and install one touchscreen display for the 75th Ranger Regiment DHMOR. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform installation of the 75th Ranger Regiment DHMOR as defined in this Performance Work

Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The 75th Ranger Regiment continually strives to sustain the professionalism for which it has come to be known, and one key component of that is to honor and respect fallen Rangers. The 75th

Ranger Regiment had a small kiosk installed in its Regimental Headquarters (Bldg 2931) in the past decade. However, the kiosk is small and outdated, and does not meet the intent of future expansion of the

Regimental Headquarters (Bldg 2931) in terms of professionalism, modernization, and ability to serve as an information display for greater amounts of people. Installing a larger and more modern touchscreen display with an updated data base will increase the professionalism of the unit and better honor fallen

Rangers.

1.3 Objectives: The Contractor will design and install one touchscreen display to include the software with cabinetry need to display:

New screen saver with 10 images that continuously cycle

New Intro Screen with touchscreen choices for the below:

o Regimental Video (existing, provided by client) o Existing data base of deceased individuals o New data base of Medal of Honor recipients (5 entries) o New data base of DMOR (100 entries) o New data base of HMOR (350 entries) o New data base of DSC (3 entries) o New data base of Regiment Commander (1 entry) o New data base of Regiment Sgt. Major (1 entry)

Existing data base entries will be transferred as is. New screen saver photos and data base entries (provided by user as needed) will be edited as needed to be similar to existing.

1.4 Scope:

1.4.1 Design and Engineering: The contractor shall provide to the government for review and approval a work-plan for the completion of this project. This shall include a timeline schedule for work to be completed in this project. The timeline shall include major benchmarks and milestones to provide knowledge of the project and objectives to be completed within the construction time scheduled.

Display will be a 42” touchscreen monitor with computer and data base. Display will be located approximately 24” above top of cabinetry.

1.4.2 Government Furnished Equipment: None

1.4.3 Location: Project will be located at Bldg 2931 in Atrium at the following address: 6420 Dawson Loop, Fort Benning, GA 31905. Contractor must be located within 200 mile radius of Fort Benning, GA to allow for routine maintenance and updating of software to include troubleshooting any issues with the display.

1.4.4 Kiosk Cabinetry: Provide one kiosk with white oak veneer and stain finish. Cabinetry will be 32” high x 47” wide. The top will be Corian Tumbleweed. Measurements and type of wood can be adjusted to fit existing wall where display will be located and in case Corian Tumbleweed is not available, but adjustments must be as close to the specifications listed prior as possible. Locking computer storage will be provided below. An engraved header will be provided above the monitor with bronze metal infill to say “Wall of Valor.” This is acceptable because it is not a brand name.

Text will be Calibri and gold in color, and size will be large enough to cover width of display.

Engraved text with black in-fill will be located below the touchscreen to say “Touch the screen to start your search.” Text will be Calibri and small enough to only cover half the width of the display.

Both sets of text will be located 2” above and below the touchscreen.

1.4.5 Existing kiosk will be removed and appropriately disposed of by the Contractor. Running of power from the adjacent cabinet is included.

1.4.6 Software and Training: The contractor will annually make updates to the touch screen system and provide routine maintenance. The Contractor shall provide all software, graphic design, and installation to make the operations complete including:

1.4.6 (a) New screen saver with 10 images that continuously cycle

1.4.6 (b) New Intro Screen with 10 touchscreen choices for the below:

- Regimental Video (existing, provided by client)

- Existing data base of deceased individuals

- New data base of Medal of Honor recipients (5 entries)

- New data base of DMOR (100 entries)

- New data base of HMOR (350 entries)

- New data base of DSC (3 entries)

- New data base of Regiment Commander (1 entry)

- New data base of Regiment Sgt. Major (1 entry)

1.4.7 Existing data base entries will be transferred as is by contractor. New screen saver photos and data base entries will be edited as needed to be similar to existing.

1.4.8 Hardware: Provide one set of hardware to include the following below. These requirements will best facilitate requirements for the display and software inside the system.

- ELO 4202L 42” touchscreen monitor

- Any one of a variety of low profile (1” or less) mounts: DELL Desktop Computer OptiPlex 3050 (9K5T)

Intel Core i5 7th Gen 7500 (3.40 GHz) 8 GB DDR4 256 GB SSD Intel HD Graphics 630 Windows 10 Pro

64-Bit

- Full range speakers with minimum capability of 2 watts and 91dB. Expectation is for to play sound loud enough for a group of 5 people to hear in a confined space at one time.

- Pyle stereo amplifier, remote control, 200 Watt / Bass / Treble control

- Loading, testing, and cables for all equipment

1.4.9 Provide a Copy Board layout of "screen shots". This will be a graphic representation of what each unique screen will look like and one sample of data base screens. Client approval will be required before production.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years to annually update the software and content on the touchscreen display. The Period of Performance reads as follows:

Base Year – 2019

Option Year I – 2020

Option Year II – 2021

Option Year III – 2022

Option Year IV – 2023

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. Contractor will update software annually at beginning of new Fiscal Year 01OCT, and

Contractor will also update software additionally anytime new data needs to be inserted into the display

(I.e. A Ranger dies in combat or training). Updating the software means the content of the touchscreen display whenever Rangers die in combat. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services during the below holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of

0800-1700 EST, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Regimental

Headquarters on FBGA, Bldg 2931.

1.6.6 Type of Contract: The government will award a firm fixed price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract are not required to have any level of security clearance, but must be escorted by a 75th Ranger Regiment Soldier or DA

Civilian when working on project.

1.6.7. (a) Neither the Contractor nor any of its contract service providers shall disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions.

1.6.7. (b) All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer representative

(COR) and the contracting officer.

1.6.7. (c) U.S. Government records, copies of original results and reports, verified original data, corrected data, and corrected supporting final reports are maintained in relation to this contract, but remain the property of the U.S. Government. These files/results must be surrendered to the COR.

1.6.7. (d) All contractor employees, including subcontractor employees, requiring access to an

Army or United States Special Operations Command (USSOCOM) controlled installation, facility, or area shall comply with applicable security policies and procedures (provided by the government representative).

This includes policies pertaining to the use or prohibition of electronic recorders, personal electronic devices, and cameras. If the Contractor is required to take photographs or videos on a Government

Installation, the Contractor must obtain written permission from the Senior Commander. The contractor shall also provide all information required for background checks to meet installation and facility access requirements to be completed by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, USSOCOM, United States Army Special Operations Command

(USASOC), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

1.6.7. (e) All contractor employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials. The Contractor will coordinate with the COR and/or the facility security office for access when required.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications: None

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative

(COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of

Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The follow personnel are considered key personnel by the government: Contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800-1700 EST, Monday thru

Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor employees will receive guest badges at Regimental Headquarters, Bldg

2931, at start of business day and will wear them at all times when on Regiment compound.

1.6.13 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such

OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.7 Point of Contact: TBD

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DCO-R Deputy Commander of Resources

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DHMOR Distinguished Honored Members of the Regiment

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PAO Public Affairs Officer

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The Government will provide the atrium in Regimental Headquarters, Bldg 2931, for the contractor to work. Rangers on Staff Duty will provide access to Bldg 2931 for contractor and employees.

3.3 Utilities: All utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. If utilities are furnished, the following is required: The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services as necessary for all contractor employees.

5.2. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the

Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the

Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative

(COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4)

Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

(5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8)

Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10)

Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity

(the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work

(specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31

October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a

Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement)

Standard Performance Threshold

(This is the maximum error rate. It could possibly be

“Zero deviation from standard”)

Method of

Surveillance

PRS # 1.

The contractor shall provide a touchscreen monitor that professionally displays information for all DHMORs.

The unit will give feedback prior to the installation to ensure the contractor’s proof of design is professional and meets the unit’s intent for this project. Submissions to unit will be in PDF format, and comments will be provided back in email format.

The performance must be deemed acceptable by the

Regimental PAO and DCO-

R.

The COR will monitor performance of the touchscreen display by performing 100 percent inspection

1x/year and will also validate any customer complaints.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Graphic illustration of design

Twice (once for initial review by customer and once for final approval by customer)

MS PowerPoint

TBD

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Design Creation 5 hours

2 Design Installation 80 hours

3 Annual software review 1 hour

4 Annual software review 1 hour

5 Annual software review 1 hour

6 Annual software review 1 hour