attachment_10__tc3_04x7_2010_amend_1.pdf

TC 3-04.7 (FM 3-04.500)

2 February 2010

Army Aviation Maintenance

DISTRIBUTION RESTRICTION: Approved for public release; distribution is unlimited.

DESTRUCTION NOTICE: Follow procedures in Army regulation (AR) 380-5, chapter 6, section V.

Headquarters, Department of the Army

This publication is available at Army Knowledge Online (www.us.army.mil) and General Dennis J. Reimer Training and Doctrine

Digital Library at (www.train.army.mil).

TC 3-04.7

DISTRIBUTION RESTRICTION: Approved for public release; distribution is unlimited.

DESTRUCTION NOTICE: Follow procedures in Army regulation (AR) 380-5, chapter 6, section V, *This publication supersedes FM 3-04.500, dated 23 August 2006.

i

*Training Circular No. TC 3-04.7 (FM 3-04.500)

Headquarters United States Army Aviation Center of Excellence

Washington, DC, 2 February 2010

Army Aviation Maintenance Contents

Page

PREFACE ............................................................................................................. ix

Chapter 1 MAINTENANCE FUNDAMENTALS .................................................................. 1-1 Section I – General ........................................................................................... 1-1 Sustainment Imperatives .................................................................................... 1-1 Functional Responsibilities ................................................................................. 1-3

Section II – Objectives ..................................................................................... 1-3 Command Emphasis .......................................................................................... 1-3 Measures of Effectiveness ................................................................................. 1-3 Management Skills ........................................................................................... 1-11 Supervision ....................................................................................................... 1-11 Motivation ......................................................................................................... 1-12 Technical Skills ................................................................................................. 1-12

Section III – Principles ................................................................................... 1-12 Positioning Maintenance Support ..................................................................... 1-12 Aviation Maintenance Planning and Execution ................................................ 1-13

Section IV – Problem, Plan, People, Parts, Time, Tools, and Training ..... 1-13 Problem ............................................................................................................ 1-13 Planning ............................................................................................................ 1-14 People............................................................................................................... 1-14 Parts ................................................................................................................. 1-15 Time .................................................................................................................. 1-16 Tools ................................................................................................................. 1-16 Training ............................................................................................................. 1-16

Chapter 2 MAINTENANCE LEVELS, STRUCTURES, AND ROLES ................................ 2-1 Section I – Two-Level Maintenance ................................................................ 2-1 Field Maintenance .............................................................................................. 2-1 Sustainment Maintenance .................................................................................. 2-1

Contents ii TC 3-04.7 2 February 2010

Section II – Aviation Field Maintenance Structure ........................................ 2-2 Field Maintenance Characteristics ...................................................................... 2-2 Field Maintenance Teams ................................................................................... 2-2 Flight Line and Company/Troop Operations ....................................................... 2-3 Aviation Maintenance Company/Troop ............................................................... 2-3 Aviation Support Company/Troop ....................................................................... 2-8 Aviation Support Troop ..................................................................................... 2-12

Section III – Aviation Maintenance Team Composition, Responsibilities, and Roles ........................................................................... 2-13 Team Composition ............................................................................................ 2-13 Maintenance Team Responsibilities ................................................................. 2-13 Commanders..................................................................................................... 2-15 Maintenance Officers ........................................................................................ 2-15 Noncommissioned Officers ............................................................................... 2-17 Additional Staff .................................................................................................. 2-18

Section IV – Aviation Sustainment Maintenance Structure ........................ 2-19 United States Army Materiel Command ........................................................... 2-19 United States Army Aviation and Missile Command ........................................ 2-19 Defense Logistics Agency ................................................................................. 2-21 Army Communications-Electronics Command ................................................. 2-22 Aviation Depot Maintenance Roundout Unit Program ...................................... 2-22 Theater Aviation Sustainment Maintenance Group .......................................... 2-23

Chapter 3 PROGRAMS AND EQUIPMENT ....................................................................... 3-1 Section I – Programs ........................................................................................ 3-1 Aviation Resource Management Survey Program ............................................. 3-1 Logistics Assistance Program ............................................................................. 3-2 Army Oil Analysis Program ................................................................................. 3-4 Army Warranty Program ..................................................................................... 3-4 Foreign Object Damage Program ....................................................................... 3-5 Aircraft Condition Evaluation Program ................................................................ 3-8 Maintenance Assistance and Instruction Team Program ................................... 3-8 Corrosion Prevention and Control Program ....................................................... 3-8 Command Supply Discipline Program .............................................................. 3-12 Confined Space and Protective Clothing and Equipment ................................. 3-12

Section II – Equipment ................................................................................... 3-13 Tool Boxes ........................................................................................................ 3-13 Tool Room ......................................................................................................... 3-13 Special Tools ..................................................................................................... 3-16 Test, Measurement, and Diagnostic Equipment ............................................... 3-17 Ground Support Equipment .............................................................................. 3-21

Chapter 4 AUTOMATED MANAGEMENT SYSTEMS ....................................................... 4-1 Section I – Standard Army Management Information System ..................... 4-1 Unit Level Logistics System-Aviation (Enhanced) .............................................. 4-1 Unit Level Logistics System-Ground ................................................................... 4-3

2 February 2010 TC 3-04.7 iii

Property Book Unit Supply Enhanced ................................................................ 4-3 Standard Army Maintenance System ................................................................. 4-3 Standard Army Retail Supply System ................................................................ 4-4 Integrated Logistics Analysis Program ............................................................... 4-6 Global Combat Support System-Army ............................................................... 4-6 Battle Command Sustainment and Support System .......................................... 4-7

Section II – Logistics Support Activity ........................................................... 4-7 Logistics Integrated Data Base .......................................................................... 4-7 Electronic Technical Manuals ........................................................................... 4-10 Supply-Related Products and Services ............................................................ 4-10 Contingency Stockage Customer Support Requirements List ......................... 4-10

Section III – Defense Logistics Agency Automated Systems .................... 4-12 Asset Visibility ................................................................................................... 4-12 Web Visual Logistics Information Processing System ..................................... 4-13

Section IV – Single Stock Fund ..................................................................... 4-13 Single Point of Sale .......................................................................................... 4-13 Single Credit Process ....................................................................................... 4-14 National Maintenance Management Process .................................................. 4-14

Section V – Common Logistics Operating Environment ........................... 4-14 Common Logistics Operating Environment ...................................................... 4-14 Condition-Based Maintenance Plus ................................................................. 4-15

Chapter 5 BRIGADE/SQUADRON AVIATION MATERIEL OFFICER AND SUPPORT OPERATIONS ................................................................................. 5-1 Section I – Brigade/Squadron Aviation Materiel Officer............................... 5-1 Duties and Responsibilities ................................................................................ 5-1 Government Flight Representative ..................................................................... 5-3 Coordinating Actions .......................................................................................... 5-3

Section II – Support Operations ...................................................................... 5-4 Duties and Responsibilities ................................................................................ 5-4 Support Operations Assist of Supported Units in Locating Needed Parts ......... 5-6 Integrated Logistics Analysis Program ............................................................... 5-6 Supply Support Activity Interaction ..................................................................... 5-7

Chapter 6 PRODUCTION CONTROL ................................................................................ 6-1 Section I – Duties and Responsibilities ......................................................... 6-1 Production Control Officer-In-Charge ................................................................. 6-1 Assistant Production Control Officer .................................................................. 6-2 Production Control Noncommissioned Officer-In-Charge .................................. 6-2 Production Control Clerk .................................................................................... 6-2

Section II – Operations..................................................................................... 6-3 Meetings ............................................................................................................. 6-3 Evaluating and Establishing Priorities of Work ................................................... 6-6 Component Exchange ........................................................................................ 6-8 Unscheduled Maintenance Management Procedures ....................................... 6-9 iv TC 3-04.7 2 February 2010

Scheduled Maintenance Management Procedures .......................................... 6-10 Army Maintenance Regeneration Enablers ...................................................... 6-15

Section III – Unit Level Logistics System-Aviation (Enhanced) Functions ......................................................................................................... 6-15 Department of the Army Form 1352-1 .............................................................. 6-16 Department of the Army Form 1352 ................................................................. 6-16 Department of the Army Form 2407 ................................................................. 6-17 Monitoring Not Mission Capable Supply Document Number Status ................ 6-18 Aircraft Transfers .............................................................................................. 6-18

Chapter 7 TECHNICAL SUPPLY ........................................................................................ 7-1 Section I – Duties and Responsibilities .......................................................... 7-1 Technical Supply Officer ..................................................................................... 7-1 Technical Supply Noncommissioned Officer-In-Charge ..................................... 7-1 Technical Supply Clerk ....................................................................................... 7-2

Section II – Principles ....................................................................................... 7-2 Classes of Supply ............................................................................................... 7-2 Categories of Supply ........................................................................................... 7-2 Types of Supplies ............................................................................................... 7-3 Methods of Distribution ....................................................................................... 7-3

Section III – Guidelines ..................................................................................... 7-4 Requisition Management .................................................................................... 7-4 Reference Publications and Documents............................................................. 7-4 Federal Logistics Information .............................................................................. 7-5

Section IV – Procedures ................................................................................... 7-5 Management by Type of Loads .......................................................................... 7-5 Developing Stockage Lists .................................................................................. 7-6 Stockage List Management ................................................................................ 7-6 Authorized Stockage List .................................................................................... 7-8 Reparable Management ..................................................................................... 7-9 Installation Supply Support Activity ..................................................................... 7-9

Section V – Aircraft Repair Parts Management ............................................. 7-9 Storage of Aircraft Repair Parts or Components .............................................. 7-10 Determining Need and Priority of Requisitions ................................................. 7-10 Requisition of Aircraft Repair Parts ................................................................... 7-11 Managing Unit Document Registers ................................................................. 7-12 Supply Statuses ................................................................................................ 7-13 Document Number Reconciliations and Validations ......................................... 7-13 Management Tools ........................................................................................... 7-14

Section VI – Exchange Pricing Program ...................................................... 7-15 Exchange Pricing Item Issue or Turn-In ........................................................... 7-15 Delta Bill ............................................................................................................ 7-16 Tracking ............................................................................................................ 7-16

Section VII – Distribution Management Center ............................................ 7-16

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Responsibilities ................................................................................................. 7-16 Supply Branch .................................................................................................. 7-17 Materiel Readiness Branch .............................................................................. 7-17

Section VIII – Unit Level Logistics System–Aviation (Enhanced) Functions ........................................................................................................ 7-18 Technical Supply Role ...................................................................................... 7-19 Technical Supply Options ................................................................................. 7-19 Request–Approval–Order Process .................................................................. 7-20

Chapter 8 AIRFRAME AND COMPONENT REPAIR PLATOONS ................................... 8-1 Section I – Duties and Responsibilities ......................................................... 8-1 Platoon Leader ................................................................................................... 8-1 Maintenance Officer/Technician ......................................................................... 8-1 Platoon Sergeant ................................................................................................ 8-2 Section Sergeant ................................................................................................ 8-2 Repairers ............................................................................................................ 8-3

Section II – Procedures .................................................................................... 8-3 Inspections and Repair Procedures ................................................................... 8-3 Processing Work Requests ................................................................................ 8-4 Aircraft Troubleshooting ..................................................................................... 8-4 Component Repair Platoon Considerations ....................................................... 8-5

Section III – Repair Policies ............................................................................. 8-5 Maintenance Forms and Records Policies ......................................................... 8-5 Coordinating Maintenance Actions and Repairs ................................................ 8-5 Aircraft Component Removal Policies ................................................................ 8-6 Test, Measurement, and Diagnostic Equipment Representative ....................... 8-7 Special Tools ...................................................................................................... 8-7 Maintenance Reference and Publication Libraries ............................................ 8-7

Section IV – Scheduled Maintenance Operations ......................................... 8-8 Section V – Unit Level Logistics System-Aviation (Enhanced) Procedures ........................................................................................................ 8-8 Production Control Administrator-Back Shops ................................................... 8-8 Production Control User-Back Shops ................................................................ 8-9 Shops Chief-Back Shops ................................................................................... 8-9 Shops Technician-Back Shops .......................................................................... 8-9 Technical Inspector-Back Shops ........................................................................ 8-9

Chapter 9 QUALITY CONTROL ......................................................................................... 9-1 Section I – Duties and Responsibilities ......................................................... 9-1 Quality Control Officer-In-Charge ....................................................................... 9-1 Quality Control Noncommissioned Officer-In-Charge ........................................ 9-1 Quality Control Technical Inspectors ................................................................. 9-1

Section II – Management ................................................................................. 9-2 Delegation of Authority Orders ........................................................................... 9-2 Limited Technical Inspector Appointment .......................................................... 9-3 vi TC 3-04.7 2 February 2010

Commanders Technical Inspector Integration .................................................... 9-3 Procedures .......................................................................................................... 9-4

Section III – Responsibilities ........................................................................... 9-4 Aircraft and Component Inspections ................................................................... 9-4 Aircraft Weighing Requirements ......................................................................... 9-7 Publications Program Management .................................................................... 9-8 Forms and Records Management ...................................................................... 9-8 Nondestructive Inspection ................................................................................. 9-12 Procedures ........................................................................................................ 9-12 Quality Control Support for Maintenance Equipment and Programs ............... 9-18

Section IV – References and Publications ................................................... 9-19 Army Regulations .............................................................................................. 9-19 Department of the Army Pamphlets .................................................................. 9-19 Field Manuals .................................................................................................... 9-19 Army Tactics, Techniques, and Procedures ..................................................... 9-20 Training Circulars .............................................................................................. 9-20 Technical Manuals ............................................................................................ 9-20 Technical Bulletins ............................................................................................ 9-20 Safety-of-Flight and Aviation Safety Action Messages ..................................... 9-20 Safety-of-Use .................................................................................................... 9-21 Maintenance Advisory Messages and Maintenance Information Messages ... 9-21 Supply Bulletins ................................................................................................. 9-21 Federal Aviation Administration Publications .................................................... 9-22 Changed, Revised, and Rescinded Publications .............................................. 9-22

Section V – Unit Level Logistics System-Aviation (Enhanced) Procedures ...................................................................................................... 9-24 Administration ................................................................................................... 9-24 Functions ........................................................................................................... 9-24 Main Menu Screen ............................................................................................ 9-24 Unit Level Logistics System-Aviation (Enhanced) Automated Quality Control Records ............................................................................................................. 9-26

Appendix A STANDING OPERATING PROCEDURES ....................................................... A-1

Appendix B SAFETY ............................................................................................................. B-1

Appendix C UNIT DEPLOYMENT AND REDEPLOYMENT ................................................. C-1

Appendix D ENVIRONMENTAL MANAGEMENT ................................................................ D-1

Appendix E AVIATION MAINTENANCE IN EXTREME AND DEMANDING ENVIRONMENTS .............................................................................................. E-1

Appendix F UNMANNED AIRCRAFT SYSTEMS ................................................................. F-1

Appendix G BENCH STOCK MANAGEMENT ..................................................................... G-1

GLOSSARY .......................................................................................... Glossary-1

REFERENCES .................................................................................. References-1

INDEX ......................................................................................................... Index-1

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Figures

Figure 1-1. Combat power measures reporting example ....................................................... 1-4 Figure 1-2. Maintenance measures reporting example ......................................................... 1-6 Figure 1-3. Technical supply measures reporting example ................................................... 1-8 Figure 1-4. Core unit measures reporting-part A example ..................................................... 1-9 Figure 1-5. Core unit measures reporting-part B example ..................................................... 1-9 Figure 2-1. Two-level maintenance ........................................................................................ 2-2 Figure 2-2. Aviation maintenance company ........................................................................... 2-4 Figure 2-3. Aviation maintenance troop ................................................................................. 2-4 Figure 2-4. Assault battalion AMC ARP ................................................................................. 2-6 Figure 2-5. ARB, ARS, or ACS AMC/AMT CRP .................................................................... 2-8 Figure 2-6. Aviation support company .................................................................................... 2-9 Figure 2-7. Aviation support troop ........................................................................................ 2-12 Figure 6-1. Bank time flowchart ............................................................................................ 6-12 Figure 7-1. Repair parts request-approval-order process .................................................... 7-21 Figure 9-1. Sample TI integration memorandum-front page .................................................. 9-3 Figure 9-2. Sample TI integration memorandum-back page ................................................. 9-4 Figure 9-3. Sample format for a time-change component schedule chart ............................. 9-5 Figure 9-4. Sample format for a time-change bar graph component schedule chart ............ 9-6 Figure 9-5. Inspection stamp sample ................................................................................... 9-11 Figure A-1. Sample SOP for an AMC/AMT headquarters......................................................A-4 Figure A 1. Sample SOP for an AMC/AMT headquarters (continued) ...................................A-5 Figure A-2. Sample SOP for an AMC/AMT production control ..............................................A-6 viii TC 3-04.7 2 February 2010

Tables

Table 3-1. Sample unit FOD inspection checklist .................................................................. 3-6 Table 3-2. Corrosion prevention and control references ..................................................... 3-11 Table 3-3. Tool room references ......................................................................................... 3-16 Table 6-1. Typical AMC/AMT PC meeting agenda ................................................................ 6-4 Table 6-2. Typical ASC/AST PC meeting agenda ................................................................. 6-5 Table 6-3. Example PC board layout ..................................................................................... 6-7 Table 9-1. Sample format for a computerized time-change computer printout ..................... 9-6 Table 9-2. Sample format for a deficiency report log ............................................................. 9-9 Table 9-3. Sample inventory register of inspection stamps ................................................. 9-11 Table C-1. Unit movement references ................................................................................... C-5 Table D-1. Environmental POC matrix .................................................................................. D-4 Table F-1. UAS logistic requirements .................................................................................... F-1 Table G-1. Sample of a bench stock list ................................................................................ G-2 Table G-2. ULLS-A (E) example of a bench stock replenishment review list ........................ G-4

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Preface

Training circular (TC) 3-04.7 outlines requirements concerning aviation maintenance structure, organizations, and functions. The intended audiences are aviation maintenance commanders, leaders, officers, technicians, noncommissioned officers (NCOs), and aircraft repair and maintenance personnel.

TC 3-04.7 applies to all active, Army Army National Guard (ARNG)/Army National Guard of the United States (ARNGUS), United States Army Reserve (USAR), civilian, and contract maintenance personnel unless otherwise stated. Commanders must consider the contents of this document and the particular circumstances in which they find themselves (national military objectives, available forces, threat capabilities, and rules of engagements) when planning maintenance operations.

The term ‘aircraft’ refers to all Army aircraft types (rotary-wing, fixed-wing, and unmanned aircraft systems [UAS]), unless a specific aircraft has been identified in this publication.

The proponent for this publication is Headquarters, United States Army Training and Doctrine Command. Send comments and recommendations on Department of the Army (DA) Form 2028 (Recommended Changes to Publications and Blank Forms) directly to Commander, United States Army Aviation Center of Excellence, ATTN: ATZQ-TDD-D, Fort Rucker, AL 36362-5263. Email comments to DOTD at av.doctrine@us.army.mil.

This publication has been reviewed for operations security considerations.

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Chapter 1

Maintenance Fundamentals

This chapter addresses doctrinal guidance and maintenance fundamentals for aviation units. It discusses efficient and effective sustainment functions needed by aviation units to conduct operations while maintaining optimum combat capability. Army aviation is a critical combat multiplier. To ensure vital assets remain ready and available to the unit, a thorough Aviation Maintenance Management Program must be in place with quantifiable measures to report and track.

SECTION I – GENERAL

1-1. The Army maintenance program has two levels of maintenance: field and sustainment.

1-2. The goal of Army aviation field maintenance is to support the operations and objectives of the maneuver commander. The primary purpose of the maintenance plan is to enable maintainers to provide the maximum number of operational aircraft available to support the tactical battle.

1-3. Commanders tailor and position maintenance assets and capabilities within the area of operations (AOs) to best support the unit. The maintenance-supply interface is the commander fusion point between field and sustainment maintenance management echelons. Sustainment maintenance managers ensure the maintenance system supports and sustains theater forces down to the individual Soldier.

SUSTAINMENT IMPERATIVES

1-4. Sustaining the operational unit requires aviation commanders and staffs to adhere to the sustainment imperatives—responsiveness, simplicity, flexibility, attainability, sustainability, survivability, economy, and integration. These imperatives apply, across the spectrum of conflict, to units conducting offense, defense, and stability and civil support operations (FM 1, FM 3-0, FM 3-07, and FM 4-0).

RESPONSIVENESS

1-5. Responsiveness is the key characteristic. It means providing the right support, in the right place, at the right time and meeting changing requirements on short notice. Responsiveness includes the ability to anticipate operational requirements. Aviation logisticians must anticipate future events and requirements by reviewing and understanding the Aviation Maneuver Commander Operation Plan. While supporting current operations, aviation logisticians plan for future operations and consider variations based on changes in the current, unfolding operations.

Contents Section I – General .................................... 1-1 Section II – Objectives............................... 1-3 Section III – Principles ............................ 1-12 Section IV – Problem, Plan, People, Parts, Time, Tools, and Training ............ 1-13

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SIMPLICITY

1-6. Simplicity means avoiding complexity in planning and executing sustainment operations.

Standardized mission orders, drills, rehearsals, and standing operating procedures (SOPs) contribute to simplicity.

FLEXIBILITY

1-7. Flexibility is the adaptation of sustainment operations to changing situations, missions, and concepts of operations. Logistics plans and operations must retain responsiveness and economy, while remaining flexible. An attribute of flexibility is improvisation. Improvisation is to make, invent, or substitute something that is available in lieu of what is needed. Improvisation can maintain sustainment continuity when the preferred item is not available or attainable.

ATTAINABILITY

1-8. Attainability is ensuring the minimum essential supplies and services necessary to begin operations are available and on-hand. Commanders determine the minimum acceptable level of supplies and support necessary to initiate operations.

SUSTAINABILITY

1-9. Sustainability is the ability to maintain continuous support during all phases of conflicts and major operations. Aviation logistics planners anticipate sustainment requirements over time and synchronize the delivery of sufficient sustainment stocks and levels to sustain ongoing operations or missions.

SURVIVABILITY

1-10. Commanders determine how much of their logistical support assets are focused on sustainment operations versus security. The larger the number of aviation support Soldiers committed to operations other than sustainment the less effective sustainment maintenance operations are. The commander must weigh the threat against the desired level of support and determine the acceptable level of risk. In some cases, ground forces may be available or required to augment security. Being able to protect support functions from destruction or degradation equates to survivability. Robust and redundant security contributes to survivability but may deter economy of operations.

ECONOMY

1-11. Resources are always limited. Economy is the most efficient use of available resources in accomplishing the mission. Commanders must consider economy in prioritizing and allocating resources.

Emerging information and communication technologies continue to enhance the economy of critical aviation resources.

INTEGRATION

1-12. Integration consists of synchronizing sustainment operations within Army maneuver and aviation operations in a unified action environment. Effective sustainment operations are achieved through an understanding of and synchronization with the maneuver and aviation commander’s intent and concept of operations. Aviation maintenance units must be organized and trained to conduct split-based operations.

Maintenance Fundamentals

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FUNCTIONAL RESPONSIBILITIES

1-13. The functional responsibilities of Army aviation maintenance are—

Providing the user with safe, reliable, and fully mission capable (FMC) aircraft.

Sustaining materiel in an operational status and/or restoring equipment to a FMC condition.

Enhancing or upgrading aircraft functional usefulness through modification work orders

(MWOs), materiel changes, and product improvement.

SECTION II – OBJECTIVES

1-14. The objective of aviation maintenance is to safe maintain readiness at an optimal level with the fewest resources. Leaders must decide which resources most effectively support specific mission requirements and advise the commander on the sustainment effect of various courses of action.

1-15. Maintenance management uses the following factors to channel maintenance efforts:

Command emphasis.

Measures of effectiveness (MOE).

Management skills.

Supervision.

Motivation.

Technical skills.

COMMAND EMPHASIS

1-16. The commander sets the tone for what is important within the command. Soldiers in the unit translate this tone into action. To place command emphasis on maintenance operations, the commander takes an active interest in these operations and in the materiel readiness of unit equipment. Maintenance leaders use command emphasis and the MOE to influence the maintenance mission. To achieve quantifiable standards, commanders and leaders must aggressively pursue resources and equipment required to perform each mission. By actively tracking the unit MOE, commanders, officers, and NCOs identify strengths and rapidly address weaknesses, improving unit performance and enhancing its capabilities.

MEASURES OF EFFECTIVENESS

1-17. MOE provide the yardsticks to assess a field maintenance operation ability to generate combat power in support of the commander’s tactical goals and missions. The maintenance team, and specifically the maintenance leaders, can direct organizational efforts toward these commonly understood goals by clearly defining these measures and capturing them in quantifiable reports and records. The common maintenance operating picture and measures ensure maintenance personnel can pursue mission goals with minimum guidance and retain high confidence in the direction of their efforts.

1-18. The aviation field maintenance MOE fall into four categories: combat power measures, maintenance measures, technical supply measures, and core unit measures.

COMBAT POWER MEASURES

1-19. Combat power measures quantify a unit’s ability to perform its core-mission essential task list (METL) and directed-METL tasks. There are three combat power measures:

Operational readiness (OR) rates or ready-to-launch (RTL) rates.

Fleet bank time.

Aircraft recovery operation responsiveness, capabilities, and training.

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1-20. OR/RTL rates provide quantifiable status for immediate planning and trend analysis. Commanders establish RTL standards in combat by considering type of aircraft, unit TTP, and mission equipment packages required to support operations. Fleet bank time, linked with operational requirements, provides maintenance leaders and commanders the ability to forecast scheduled service requirements. These measures work in synchronization to provide the commander a representation of his maximum sustainable combat power generated by available maintenance resources.

1-21. Units reporting high OR/RTL rates, but not supporting high operational requirements, mask inadequate combat power generation. Additionally, high bank time percentages without corresponding combat or training flight hour execution demonstrates under utilization and reduced combat presence in sustained operations. Units executing high flight hours against strong OR/RTL rates while sustaining or improving bank time ensure flexibility, predictability, and combat power generation.

1-22. Using existing regulatory standards and applying known mission considerations, the appropriate level commander will specify his goals for readiness rates and bank time by a percentage. Commanders will report aircraft recovery operations status by unit standards established for deploying a fully-loaded, organic, deliberate recovery operation by air and ground in accordance with (IAW) FM 3-04.513, as well as the date of the full dress rehearsal. These measures will be reported (figure 1-1) at least monthly and historically tracked for analysis of improvement, degradation, and goals achieved.

Figure 1-1. Combat power measures reporting example

MAINTENANCE MEASURES

1-23. Maintenance measures directly affect the unit’s ability to regenerate combat power through repair and scheduled services. The seven maintenance measures are—

Production index.

Scheduled maintenance/phase completion standards.

Annual internal or Army command aviation resource management survey (ARMS) results and corrective progress.

Special tools acquisition, serviceability status, and replenishment.

2 February 2010 TC 3-04.7 1-5

Test, measurement, and diagnostic equipment (TMDE) delinquency and instrument master record file (IMRF) data matching percentages.

Specially qualified Soldier and personnel status such as nondestructive inspection (NDI), welder, hazardous material (HAZMAT), confined space, or protective clothing and equipment (PCE) (Army term)/personal protective equipment (PPE) (Occupational Safety and Health Administration term).

Work-order rejection rate percentage (monthly and annually).

1-24. The production index quantifies a unit’s ability to complete work orders in a timely fashion and reflects its ability to reduce or eliminate backlogs. Completion of back logged work orders is a maintenance command goal. The production index is the ratio of work orders accepted by a maintenance unit compared to the number of work orders completed over a given period, generally the calendar month.

The goal is 100 percent of accepted work orders completed in the period; this precludes generation of a backlog. If a unit falls below 100 percent in any given period, a backlog is created that must be mitigated as soon as possible. Once a backlog is generated, the maintenance unit must exceed 100 percent for one or several reporting periods to recover from the backlog, or the backlog remains or expands. Successive periods below 100 percent indicate a systemic issue and demands command analysis and attention.

Successive periods over 100 percent show positive results against a backlog of work orders and indicate a healthy maintenance operation.

1-25. Unit commanders must set reasonable standards for the completion time allowed to complete scheduled or “phase” maintenance operations. Days allowed or windows of acceptability for progressive phase maintenance (PPM) completion programs specify standards for unit personnel to work toward. These operations generate bank time for aircraft fleets and can rapidly enhance or cripple combat power.

Competition between units is healthy and should be encouraged in achieving or exceeding the goal. Safety is always the primary consideration. Adjustments to shorten the timelines may be considered if timelines are frequently and easily met. If timelines are habitually missed, the maintenance team must analyze the causes and mitigate the challenges to bring the program back in compliance to support required flying hours.

1-26. Units will conduct internal ARMS surveys annually or substitute the Army command ARMS for the annual requirement. The results establish benchmarks for sustainment and improvement. Commanders will ensure all passing areas retain their satisfactory status and work toward commendable levels of performance. For failing areas, commanders will establish a recurring reporting process to indicate progress on bringing substandard areas into compliance as rapidly as possible. This recurring requirement allows commanders to assess the overall performance of the unit and bring focus to areas needing attention. All major areas below standard should be in compliance by the subsequent evaluation and sustained indefinitely thereafter. Inspectable area progress will be reported to the support operations aviation cell every four months for analysis and assistance. The support operations officer or designated representative will re-inspect unsatisfactory and marginal areas prior to the first post-inspection tri-annual progress report.

1-27. Commanders will monitor the status of their special tools compliment and work diligently toward filling the shortages to achieve 100 percent of the commander-approved levels, with matching serviceability ratings. Additionally, the commander will continually update the logistics staff officer (S-4) on funding necessary to acquire all required special tools. Special tools will be incorporated into property book unit supply enhanced (PBUSE) tracking and included in the command supply discipline program (CSDP) for monitoring and accountability.

1-28. Unit leaders will monitor and facilitate the calibration of TMDE within the organization IAW this manual, unit SOPs, and supporting regulations. Commanders receive delinquency rate reports and match rate reports between the unit internal TMDE inventory quantity and identity and the supporting calibration center IMRF. Missing or additional items will be identified and addressed immediately to ensure the IMRF report coincides with the unit inventory. The IMRF serves as a quality check against the unit-generated list, 1-6 TC 3-04.7 2 February 2010 not as a unit inventory. Unit TMDE lists and the IMRF reconciliation match rate goal is 98 to 102 percent of the IMRF. The unit TMDE delinquency standard is two percent delinquent or less relative to the IMRF.

1-29. Maintenance units demand specially qualified Soldiers and personnel to perform unique functions.

These include but are not limited to maintenance test pilots (MPs), 151AEs, NDI technicians, certified welders, confined spaced trained technicians, PCE/PPE certified users and maintainers, HAZMAT inspectors, and technicians. The commander will track required positions by grade and qualification to assess the impact on mission performance and assist human resources personnel in prioritizing fills or operations staff officer (S-3) personnel with securing necessary training for currently assigned Soldiers.

The percentage filled of these specially trained Soldiers directly impacts unit capabilities. The leadership must monitor and work toward increasing this percentage until capacity and requirements are reached.

1-30. Work orders failing to meet standards and not performing to the customer requirements will be rejected, cataloged, assessed, and mitigated by the unit leadership responding appropriately to prevent recurrence. The number of rejections against the number of completed work orders will be tracked and reported monthly and annually for possible trend analysis.

1-31. Maintenance measures will be reported (figure 1-2) in brief format to higher commands up to brigade level at least monthly and historically tracked for analysis of improvement, degradation, and goals achieved.

Figure 1-2. Maintenance measures reporting example

TECHNICAL SUPPLY MEASURES

1-32. Technical supply measures provide immediate support to the maintenance measures and further enable combat power generation through conservation of time and funding. Technical supply measures exploit success and expose inefficiencies by right sizing parts stockage, minimizing excess, and ensuring funding is applied both for and against unit budget accounts. Technical supply measures include—

2 February 2010 TC 3-04.7 1-7

Average customer wait-time.

Rates for zero balance items with due out requests against them.

Inventory accuracy and excess management.

Aviation Class IX (air) budget reconciliation.

1-33. Technical supply sections will track and report monthly the average wait time in days required to satisfy standard and high-priority parts requests. This provides an indication to the commander of how well the unit parts and supplies requirements are addressed with items on-hand. This reporting assists in determining when unsatisfied demand rates are low and items are appropriate in the unit and authorized stockage list (ASL).

1-34. Zero balance items with due-out…