PWS,_19-R-0001,_SFAB_Training_Support_Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

For

SFA Training Support Services United States Army Maneuver Center of Excellence

Fort Benning, GA 31905

Part 1

General Information

1. GENERAL: This is a non-personal services requirement to provide Security Force Assistance training support services to the Combat Advisor Training Course. Consistent with Federal Acquisition Regulation (FAR) 37.104 guidance (Personal Services Contracts), the Government shall not exercise supervision or control over Contractor personnel. The Contractor is responsible for the conduct and performance of Contractor employees.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the services set out in this Performance Work Statement except for those items specified as government furnished property and services.

1.2. Background: The MCoE has been directed to establish the Combat Advisor Training Course (CATC) in support of the establishment and training of the Security Force Assistance Brigade (SFAB). The Security Force Assistance Brigade develops the capability and capacity of partnered security forces through security cooperation activities to strengthen a host Government’s ability to defend itself from external and internal threats. In support of this effort, the 316th Cavalry Brigade, United States Army Armor School (USAARMS), United States Army Maneuver Center of Excellence (MCoE), requires skilled personnel and tactical threat experts to instruct the Combat Advisor Training Course curriculum and to establish and portray the operational environment.

1.3. Objectives: The objective of this Performance Work Statement (PWS) is to: 1) provide for qualified personnel as a result of manpower shortfalls due to insufficient military fill to assist with Combat Advisor Training Course Institutional training mission (Instructional Support Services); 2) establish a mechanism to be responsive to the Training Resources Arbitration Panel (TRAP) process should the need occur; and 3) provide skilled personnel and tactical threat experts to establish and portray the operational environment needed to provide the complexity (e.g. rigor) necessary to create an immersive training environment to support the training and development of Skills, Knowledge and Abilities needed of a Combat Advisor so they may execute their strategic missions often in austere, isolated environments (Operational Environment (OE) Training Support Services).

1.4. Scope: In support of the 316th Cavalry Brigade or any unit assuming responsibilities, the Contractor shall provide a workforce with expertise, experience, skills, and necessary credentials to support instructional and OE support services for the Combat Advisor Training Course. Support will be based on the HQDA/TRADOC student load projections, and approved master training schedules.

1.4.1. Instructional Support Services include the tasks required for primary and assistant instruction in order to facilitate training and education in both the classroom and/or field training environment.

Activities include preparation for instruction, learning product development, conduct of instruction, counseling, and testing according to programs of instruction (POIs) and, training support packages (TSPs) approved and validated by the Training and Doctrine Command (TRADOC) Training

Operations Management Activity (TOMA). Support is for resident training requirements and, establishes a baseline requirement as a result of a known manpower shortfalls while providing a mechanism to reduce and/or expand capability in support of military manning, and the Training Resources Arbitration Panel (TRAP) Process.

1.4.2. OE Support Services include the portrayal of a specific region, area, or population and includes the use and integration of current doctrine and relevant enemy tactics, techniques, and procedures (TTPs). Additionally, the Contractor will provide training development support for the development of learning products necessary to enhance depiction, and create student understanding of, the OE. The Contractor shall provide a qualified workforce that can facilitate learning in the classroom or field training environment in accordance with (IAW) the TRADOC-approved Training Support Packages (TSPs); TRADOC Regulation (Reg.) 350-70, Army Learning Policy and Systems;

associated pamphlets; and TRADOC Pamphlet (Pam) 525-8-2, The U.S. Army Learning Concept for 2015. See Technical Exhibit (Example OETSS Scenario) for a scenario example.

An understanding of the operational environment (OE) requires one to understand that an OE is a composite of the conditions, circumstances, and influences that affect the employment of capabilities and bear on the decisions of the commander (see JP 3-0). Each operational environment includes the dynamics of organizational leaders and members acting and reacting to a particular set of conditions, circumstances, and influences. The interaction of the human dimension among a combination of variables defines the nature and characteristics of the operational environment.

An OE is a complex system driven by human behavior, founded in human needs and desires, and framed by culture. Conceptually, a complex operational environment is composed of many actors rapidly interacting in many different ways and evidenced by structural and interactive complexity.

The expectations that govern the interactions are sometimes ambiguous and may be opaque to external actors without a deep understanding of the culture and supporting narratives. There can be clear linkage between operational variables, but often there is no consistent proportional relationship between actions and outputs in an operational environment. This non-linear relationship can cause large reactions to small actions, and elevate what U.S. forces may perceive initially as trivial to critical in nature and impact. Rapid evolution in unforeseen ways recognizes human behavior can be visible but often is not explainable without an understanding of operational variables and the context of the interactions of those variables.

There are multiple actors, individual and organizational, in an OE. While many are generally neutral or friendly, some actors qualify as threats. Other actors, while malicious, may lack either the intent or capability to harm U.S. forces. Neutral or friendly actors will act in accord with organizational or personal imperatives that may be contrary to U.S. objectives. Malicious actors or organizations will often use violence in pursuit of their goals and create significant OE challenges for U.S. forces.

The objective of this requirement is to integrate the variables of an operational environment (OE) into select training and educational programs in order to create and portray select OEs that leverage real world data, information, and knowledge in order to create observable behaviors to challenge students, and create intellectual agility and operational adaptability. Threat depiction within an established OE will include task organizations associated with conventional, nonconventional, and Hybrid threats in both the classroom and field training environments.

1.5. Period of Performance: The period of performance shall be for one (1) Base Period of Performance, followed by two Option Periods.

1.6. General Information

1.6.1. Quality Control Plan: The Contractor shall develop and maintain a quality control plan to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control plan (QCP) is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall be responsible for the quality of products and services provided under the terms of this Contract, to include those provided by subContractors. To ensure that the requirements of this Contract are met, the Contractor shall implement an economical Quality Control Plan and will employ quality assurance measures throughout the contract process to ensure the services and products developed under this PWS meet the contract intended purpose(s) and is free from error on all deliveries to the Government.

This includes doctrinal and technical accuracy, functionality, proper sequencing and navigation, as well as consistency, completeness, and editorial correctness.

A comprehensive written QCP shall be submitted to the Contracting Officer and COR within 30 days of award, and within 5 working days when changes are made thereafter.

The Offerors’ QCP must be detailed, containing a systematic approach to monitor daily operations of key and essential functions for providing quality service to the Government, i.e. discrepancy identification procedures, corrective action procedures, prevention procedures for occurrence/re-occurrence of discrepancies, trend analysis usage, and customer feedback utilization. Such QCP requirements will increase the likelihood of successful contract performance. A sustaining focus throughout the QC Plan shall be the attainment of continuous quality improvement. The Plan shall emphasize deficiency prevention over deficiency detection, and shall incorporate the principles of International Standards Organization 9001 (Services Sector). The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires. After acceptance of the quality control plan the Contractor shall request the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2. Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. Recognized Holidays: The days specified below are approved Federal holidays. If the holiday falls on a Saturday, it is observed on Friday; if the holiday falls on Sunday, it is observed on Monday.

Based on mission requirement, the Contractor may be required to perform services on holidays listed below. If required, a 45-day notice will be provided by the government.

The ten Federal holidays per year are as follows:

New Year’s Day, first day of January Martin Luther King, Jr. Birthday, third Monday of January Presidents’ Day, third Monday of February Memorial Day, last Monday of May Independence Day, fourth day of July Labor Day, first Monday of September

Columbus Day, second Monday of October Veterans Day, 11th day of November Thanksgiving Day, fourth Thursday of November Christmas Day, 25th day of December

1.6.4. Hours of Operation: The Contractor will maintain a routine presence from 0800 – 1700 hours, Monday through Friday to facilitate coordination and direction by the government except for Federal holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. For requirements that directly support a training event, the Contractor shall develop a support plan prior to training events that ensure full support as outlined in this PWS with both full and part time employees as required. Work hours provided by the Contractor will be directly tied to the support requested. This may include weekends, evenings, and more than nine hours in a day to meet training support requirements.

1.6.5. Place of Performance: The primary place of work to be performed under this PWS shall be performed inside the Continental United States (CONUS) at Fort Benning, GA. If on-site training (Mobile Training Team) support is required, the Contractor shall be reimbursed for actual transportation costs and travel allowances of Contractor employees IAW the Federal Travel Regulation (FTR).

1.6.6. Security Requirements: Instructional Support Personnel (Instructors) and key personnel (Project Manager/Security Forces Assistance Subject Matter Expert (SME); Assistant Project Manager/Quality Control Lead; Operational Environment Lead; Operational Environment Training Developer) performing work under this PWS shall have a Secret security clearance at time of the proposal submission, and shall maintain the level of security required for the life of the PWS. All other Contractor employees performing OE Training Support Services (TSS) under this PWS require no clearances.

1.6.6.1. Physical Security: The Contractor shall be responsible for safeguarding, and storage of all Government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.6.2. Key Control: IAW AR 190-13 the Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced, and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.6.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government, and the total cost deducted from the monthly payment due the Contractor.

1.6.6.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7. Other Security Considerations.

1.6.7.1 Antiterrorism (AT) Level I Training. All Contractor employees, to include subContractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subContractor employee, to the COR or the contracting officer, if a COR is not assigned within 30 calendar days after completion of training by all employees and subContractor personnel. AT Level I Awareness Training is available at the following website: https://jkodirect.jten.mil. AT Level I Training is an annual requirement if option years are exercised.

1.6.7.2. Access and General Protection/Security Policy and Procedures. This requirement is for Contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated SubContractor employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of the Army (HQDA), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.7.3. AT Awareness Training for Contractor Personnel Traveling Overseas. There are no OCONUS travel requirements authorized with this PWS.

1.6.7.4. iWATCH Training. This requirement is for Contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated SubContractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity). This locally developed training will be used to inform employees of the types of behavior to watch for, and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 60 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 65 calendar days after contract award.

1.6.7.5. Access to Government Information Systems. All Contractor employees with access to a Government information system shall be registered in the Army Training Certification Tracking System (ATCTS) at the commencement of services, and must successfully complete Department of Defense (DOD) Information Assurance Awareness Training prior to access to the information system and annually thereafter.

1.6.7.6. OPSEC Standing Operating Procedure/Plan. The Contractor shall adhere to the Government's Operations Security (OPSEC) Standard Operating Procedure (SOP)/Plan during the entire period of performance.

1.6.7.7. Operation Security (OPSEC) training. In accordance with AR 530-1 all personnel, to include Contractor employees and associated sub-Contractor employees must complete Level I Operations Security (OPSEC) training which is composed of both initial and continual awareness training (annually). All personnel within the first 30 days of arrival in the organization must receive initial training to include a briefing on the organization’s critical information read/sign the OPSEC Individual User Compliance Agreement form. The end state of initial and continual awareness training is that each individual should have the requisite knowledge to safeguard critical information. NOTE: The online training is available through the Army Learning Management System - OPSEC Level I newcomer/refresher training.

1.6.7.8. Handling of or access to Classified Information. The handling of classified information is not permitted under this PWS. Provided the Contractor comes into accidental contact of classified information the Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

1.6.7.9. Threat Awareness Reporting Program. For all Contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor employees must receive Annual TARP training by a CI agent or other trainer as specified in AR 381-12 paragraph 2-4b.

1.6.7.10. Visit Authorization Letter (FBGA Access requirements). The Contractor must provide a valid (IAW DoD 5220.22-M) Visit Authorization Letter (VAL) for every employee on the contract, prior to their visit. This VAL must be originated by the Contractor's Security Office (also called Facility Security Officer or FSO), and shall be sent to the Contracting Officer Representative or Security Representative. The VAL must include the purpose and date(s) of visit, security clearance information, social security number, and the contract number. This request is valid for up to one year. The request must be reviewed and updated as needed, but at least semi-annually.

1.6.7.11. Common Access Cards. The Under Secretary of Defense for Personnel and Readiness (USD (P&R)) has mandated the Trusted Agent Sponsorship System (TASS) as the authoritative source for secure, reliable Contractor identification data. The TASS replaces the CVS and manually prepared paper DD Form 1172-2 (Application for Department of Defense Common Access Card (CAC)). Effective 27 October 2006, the web-based TASS application will be the only means through which Contractor data may be added to Defense Enrollment Eligibility Reporting System (DEERS).

This will require the Contractor to:

a) Notify Trusted Agents (TAs) to initiate a Contractor CAC request

b) Register for an Army Knowledge Online (AKO) account

c) Enter and edit Contractor information in TASS

d) Submit completed applications via TASS and maintain records on approved/rejected applications

e) Manage requests for new or renewed CAC cards to allow sufficient time to commence performance under a contract.

1.6.7.11.1. For Contractors requiring Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably T1 (Background Check) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled T1 (Background Check) at the Office of Personnel Management.

1.6.7.13. Information Assurance and Cyber Security.

1.6.7.13.1. Contractor Employees Who Require Access to Government Information Systems: All Contractor employees, and associated subContractor employees, with access to a government information system, must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DoD Cyber Awareness Challenge training prior to access to the information system and annually thereafter.

1.6.7.13.2. Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01- M, DFARS 252.239.7001, and AR 25-2, Contractor employees and associated subContractor employees supporting IA/IT functions shall be appropriately certified for each category and level upon contract award. The baseline and computing environment certifications are stipulated in DoD 8570.01-M must be completed upon contract award. Upon request by the Government, the Contractor shall provide documentation supporting the IA certification status of personnel performing IA functions. Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing IA functions.

1.6.8. Personnel:

1.6.8.1 Instructional Support Services. The Contractor shall provide both full time and part time (additional/surge personnel) fixed price professional employees with the technical, educational, and functional expertise as described by this PWS.

Note: For the entire PoP, with 45 days’ notice the Contractor shall have the ability, and be prepared to, provide additional Instructional Support Services personnel to support “surge requirements”.

1.6.8.1.1. Instructional Support Services: The personnel who support this requirement deliver instructional content using principles of adult learning with an emphasis on student-centered learning. The goal of student-centered learning is to strengthen the problem-solving skills and critical thinking techniques of individuals completing any training program sponsored by the CATC. The goal of the instructor/facilitator is to engage the participants in a variety of activities, exercises, conversations, and discussions that challenge the traditional way of seeing problems and applying solutions leveraging the eight competencies a facilitator is expected to have:

Prepares for training delivery Creates a positive learning climate Establishes credibility as facilitator Adapts teaching to what participants know and how they learn Focus on learning objectives Facilitates learning by encouraging participation

Employs a variety of teaching tools and techniques Ensures learning outcome

1.6.8.1.2. In support of the Instructional Support Services CLIN (FT-Fixed Price-Labor), the Contractor shall provide full time professional employees with the technical, educational, and functional expertise as described by this PWS to support daily instructional support to training. For costing, the FTE allowed under this requirement for the entire POP is an estimated 83200 support hours.

Full-time personnel shall be able to work flex schedules up to 40 hours per week including weekends and Federal Holidays, with extended periods up to 14 hour periods per day as needed during the execution of the instructional content.

Throughout the period of performance, the Contractor shall be able to reduce Instructional Support Services personnel (Full time) given 60 days’ notice. In such a case the Contractor shall make adjustments based on actual costs of labor and material as associated with the adjustment.

1.6.8.1.3. In support of the Instructional Support Services Surge-Part-Time CLIN, (PT-Surge-Fixed Price-- Labor). With 45 days’ notice the Contractor shall have the ability and be able to support up to an estimated 52,000 hours as a result of surge requirements, and limitations associated with the learning content (i.e.

Instructor to student, and equipment ratios). Costing information in support of this cost (FFP Optional CLIN) shall reflect the hourly rate and overtime rate of personnel utilizing an 8-hour work day. The maximum hours allowed under this CLIN during any execution year is 52,000. If utilized, personnel will be required for no less than a single class length plus 10 days.

1.6.8.1.4. Training Program Support. The Government will provide a draft training calendar at the beginning of each performance period specifying the anticipated timing, frequency and requirements over the contract period. Within 30 days of each class start the Government will provide the class training schedule. For the draft FY19 class schedule see Technical Exhibit (FY19 Class Schedule)

1.6.8.1.5. General Qualifications Instructional Support Services: All personnel shall have demonstrated/ documented background in the application, learning product development that supports/ is relevant to this requirement. Additionally, Each Contractor employee performing instruction under this task order shall meet all of the following qualifications:

Possess an undergraduate or higher degree in any field from an accredited University.

Demonstrate expertise in writing and speaking the English language, with an emphasis on speaking publicly to both large and small groups.

User knowledge and skills to use numerous standard software packages, i.e. Microsoft®

Office Suite, to include Word, Excel, PowerPoint, Project, and Outlook.

Have the appropriate ASI/SQI as indicated in this PWS.

Minimum 12 months combat experience (ODS/OIF/OEF specific experience providing

Combat Advisor training to Host Nation Security Forces).

Minimum of 6 years’ experience in the military with at least 2 of those years in a leadership position at platoon/company or higher.

Knowledge of the fundamentals of planning to include the Seven steps of the Military

Decision-Making Process Demonstrable comprehension of characteristics of Military Briefings and formats, Commanders Concept Briefs and formats, Mission Brief backs layouts and products Working knowledge of National Security Strategy, National Defense Strategy, National Military Strategy, ADRP 3-0, ADRP 5-0, ADRP 6-0, FM 5-0, JP 5-0, and GTA 31-01-003.

Experience in the delivery of military instruction (Common Faculty Development Program- Instructor Course [CFDP-IC] certified or equivalent certification [e.g., other branch of service, civilian education]) within the last five years.

Be able to articulate complex subjects to students.

Knowledge of current TRADOC Pamphlets 350-70-1 thru 350-70-12, Training and Education, and a working knowledge of DOD, Joint, and Army Training, Training Management, and Training Support practices, policies, procedures, concepts, and methodology involved in Army training.

One year of experience with the systems approach to training/curriculum development (ADDIE model) and management. (e.g. experience in developing, revising and preparing course of instruction based on subject-matter knowledge and research to include lesson plans, course manuals, background materials, workbooks, handouts, course assessment forms, study guides, and training aids).

Demonstrable comprehension of characteristics and limitations of war gaming matrices, synchronization matrices, decision matrices, and contingency matrices

Ability to utilize analytical tools and techniques, such as war games and simulations.

Successfully pass the course certification program for the course assigned. (i.e. Contract instructors must successfully complete a class check-out (dry run) conducted by Major Subordinate Command (MSC) cadre to be certified to train Soldiers).

Able to successfully attend the Range Safety Officer Training on Fort Benning with Range Control and maintain currency throughout the contract.

1.6.8.1.6. Instructional Support Services Individual Physical Requirements. Instruction shall normally take place in the motor pool, classroom, live-fire ranges and field environments at Fort Benning. Contractor personnel shall be in good physical condition, able to work outdoors in all types of weather (e.g., heat, cold, rain, snow, etc.). Depending on the learning content and course, Contractor personnel may have to walk long distances up to 1 KM over broken ground and may have to remain standing for extended periods of time in order to support training on range operations. Contractor personnel will have to climb up and down on a variety of military vehicle and armored vehicle platforms.

1.6.8.1.7. Instructional Support Services Contractor Appearance, Dress and Individual Equipment:

Contract instructors shall present a neat, clean appearance commensurate with appearance normally exhibited by those in the teaching profession. Facial hair shall be neatly trimmed close to the face; no full or long beards shall be allowed since they could interfere with wear of protective clothing. Hair shall be short or, if long, secured above the top of the neckline and neat in appearance so that it does not create a safety hazard in tanks and allows for wearing of headgear. Contractor personnel will conduct themselves and maintain a dress code that reflects the professional posture of the Contractor and the U.S.

Government. During the performance of instructional duties the Contractor team will dress professionally to match the occasion. Shorts, short skirts, crop tops, t-shirts with advertising, sandals, open-toed footwear, etc. are not appropriate dress.

1.6.8.2 OE Training Support Services. The Contractor shall provide both full time and part time (additional/surge personnel) fixed price professional employees with the technical, educational, and functional expertise as described by this PWS to support the contract requirements. Dependent upon the specific training scenario, the Contractor shall be able to provide a workforce with a ratio of female to male at approximately one (1) female for every fifteen (15) males.

Period of Performance Base Year OY1 OY2 OY3 OY4 Estimated Support Hours 138,320 138,320 130,780 130,780 130,780

Note: The Contractor may be required to man a specific village/ Military Operations on Urbanized Terrain (MOUT)/Scenario training locations on Fort Benning on a 24-hour basis IAW the selected scenario and approved POI.

1.6.8.2.1. Operational Environment Training Support Team (OE TST): The personnel who comprise the OE TST establish the conditions that provide the Training Unit with a realistic Operational Environment (OE). The presence of noncombatants, special characters, Host Nation/US Government officials, and Non-Government Officials (NGO’s) throughout the exercise area of operations is intended to add realism and complexity to the operational challenges faced by the students in training. Both day-time and night-time vignettes executed in classroom, field conditions on the range and training area will occur.

1.6.8.2.2. In support of the OE TSS (Fixed Price-Labor) CLIN, the Contractor shall provide full time professional employees with the technical, educational, and functional expertise as described by this PWS to support daily OE support to training. For costing, the FTE allowed under this requirement for the entire POP is outlined below in support of an estimated 54,080 hours.

OE TSS Full Time hour POP Base Year OP 1 OP 2 Tier One 0 0 0 Tier Two 45760 hours 45760 hours 0 Tier Three 8320 hours 8320 hours 0

Full-time personnel shall be able to work flex schedules up to 40 hours per week including weekends and Federal Holidays, with extended periods up to 14-hour periods per day as needed during the execution of training scenarios.

Note: Option period two and beyond shifts all requirements to the Fixed Price-Part-Time additional-surge

CLIN.

1.6.8.2.3. In support of the OE TSS (Fixed Price-Part-Time additional-surge) CLIN, and for the entire POP, with 14 days’ notice the Contractor shall have the ability and be prepared to provide additional/surge personnel. For solicitation purposes the cost estimate will utilize the below work load projections. The maximum combined hours allowed under this CLIN during any execution year is 181,980. While the actual number of Tier personnel may be mixed during the entire POP, for cost and workforce projection the Contractor shall have the ability to provide the below Tier personnel requirements in support of the part time (additional/surge personnel) requirement:

Workload Projections (Total Hours per Class by Tier)

OE TSS PT-Surge

Tier One 4032 4032 4095 Tier Two 112 112 2700 Tier Three 1120 1120 2625

To assist with cost projections and as part of submission the Contractor shall provide the hourly rate, Overtime and total cost of a single employee utilizing a 10-hour work day by Tier.

Tier support Projections (Per Class)

OE TSS PT-Surge

Tier One 72 72 81 Tier Two 2 2 42 Tier Three 16 16 38

Part-Time additional-surge personnel shall be available for a ten-hour period each day, able to work flex schedules including weekends and Federal Holidays as needed during the execution of training scenarios/exercise.

The Government will give the Contractor at least fourteen (14) days advance notice of a requirement for surge personnel, including the number and Tier types required.

1.6.8.2.4. Operational Environment Training Support Team (OE TST) Tier personnel qualification and description:

Tier 1. OE Members. Personnel shall replicate “white noise” within the OE. Examples include non-key roles such as insurgent and military members, normal civilians on the battlefield known as non-combatants (NC). NCs such as innocent bystanders, shopkeepers, family members, etc. Their primary language is English. They have no special skills (no language or cultural background) but should be capable of replicating a realistic representation of a given operational environment (i.e. village).

Contractor shall ensure sufficient management presence in the training area daily to ensure good order and discipline is maintained.

Tier 2. Special Skilled OE Members. Personnel shall replicate various roles in both a classroom and field training environment. Primary language is English. Must have or be able to pass a background check, hold a high school diploma, possess excellent oral and written skills to include the ability to listen and interpret messages correctly, thoroughly familiar with Microsoft Office applications, be able to be trained on stabilization operations, international law, community development and humanitarian assistance (actual experience or past role play experience preferred). Personnel may be required to play several roles of various indigenous people in a province, district, or village. Roles include various scripted and unscripted roles of members of the village, as well as roles of village officials (provincial or district governor, mayor, advisor, judge, police chief), insurgents, police, interpreter, and army or other military or para-military personnel. Personnel will convincingly recreate the political, religious, cultural and economic relationships reflected in the applicable community. They routinely serve as foreign dignitaries and municipal and community leaders and must act in conjunction with a U.S. Army Brigade Commander (Colonel), Battalion Commander (Lieutenant Colonel) and selected members of the brigade and/or battalion staff. Personnel must execute key leader engagements and fully understand political-military terminology and concepts used by senior military and civilian leaders.

Tier 3. Cultural Operational Teams members. Personnel shall have cultural experience for a target country or region in order to provide a realistic cultural/interpreter training experience (i.e. instruction, and instructional design support). When Cultural Operational Team members are required, the Contractor will be given a 21-day notice. Primary language will be designated by the Government in accordance with specific scenario requirements. Individuals will have the ability to speak, read, and write in both English and target language at the Defense Language Proficiency Test (DLPT) 3 level or equivalent. Individuals must be able to perform rotational duties as military interpreters for the training unit. Individuals will be required to have special professional qualifications and/or knowledge in accordance with the specific scenario/exercise requirements (i.e. culture and language experience).

NOTE: In support of reaching an Initial Operating Capacity and for solicitation purposes, Cultural Operational Team members will need to provide a realistic cultural training experience, associated with Afghanistan and the Dari or Pashtu dialect. They will typically portray Afghan National Security Forces (ANSF) commanders, primary staff officers, translators and Afghan civil leaders. Desired are Cultural Operational Team members that have lived for an extended period of time or have recent (last 5 years) experience in Afghanistan. Personnel with previous Afghan government service, or experience as a member of ANSF are preferred. Personnel must possess a high degree of familiarity with Afghan language, culture, history, religion, customs and courtesies. Desired experience may include, but is not limited to; military, para-military, police officer, civil service employee of a ministry of defense, interior, agriculture, public health, customs/border control, judge, lawyer, government prosecutor, tribal, religious leader, teacher and/or professor in Afghanistan.

1.6.8.2.5. Training Program Support. The Government will provide a draft training schedule at the beginning of each performance period and monthly thereafter specifying the anticipated timing, frequency and/or OE TST requirements over the performance period. Priority of Support is to the Combat Advisor Training Course. In order to maximize efficiency, and value to the tax payer during periods that Combat Advisor Training Course is not scheduled or the services needed, OE TSS will be supportive of other MCoE courses as outlined in the courses’ approved POIs. It should be assumed personnel associated with paragraph 1.6.8.2 will be employed daily executing the tasks outlined in part five of the PWS.

1.6.8.2.6. OE TSS Personnel Qualifications: The Contractor shall provide professional employees with technical, educational, and functional expertise. These personnel shall perform duties in support of replicating an operational environment/training scenario, and are comprised of various roles (characters) and gender in order to emulate a variety of positions and requirements. OE TST personnel shall wear attire (costumes) appropriate for their assigned roles. Based on OE (character) assignment, OE TST personnel may be subject to detention or questioning for extended periods of time by Soldiers participating in the training exercise. Contractor provided personnel may serve in more than one OE TST role in any exercise; however, the Contractor shall take appropriate measures to ensure that OE TST personnel assignments do not cause confusion or ambiguity for the Soldiers participating in training exercises. To be considered acceptable, Contractor shall have defined and documented, relevant experience designing, developing, and implementing similar OE training support programs for the U.S.

Army. The Contractor is responsible for ensuring all employees possess and maintain the appropriate skills, knowledge and abilities to replicate the established OE scenarios and character roles. This includes, but is not limited to, the development of an internal training program and training support materials. Each Contractor employee performing under this PWS shall meet all of the following qualifications:

Ability to learn or relevant in-country professional experience to allow the individual to portray their assigned role in a factually correct and believable manner consistent with rotational training exercise scenario requirements

Ability to provide high-fidelity, OE emulation/character representation that delivers accurate replication of activities and established scenarios

Ability to demonstrate knowledge of approved OE scenario, role, and human behavior patterns so that the behavior may be appropriately modeled for Blue Force students for recognition and analysis under the heuristics, proxemics, atmospherics, geographics, biometrics and kinesics methodology

Ability to obtain an in-depth and current understanding of relevant threat force doctrine and tactics Ability to demonstrate OE depiction, in accordance with AR 350-2 and the FM/TC 7-100 series manuals Possess experience dealing with other cultures Demonstrate the ability to act out nonverbal cues with a high level of realism

1.6.8.2.7 OE TSS Physical Qualifications: Scenario dependent, the contract personnel shall be physically capable of performing their assigned work under normally anticipated climatic conditions, such as extreme weather (heat, humidity, sleet, rain, etc.), walk distances covering at least 3 kilometers (KMs) over uneven ground and may have to remain standing for extended periods of time in order to support training, carrying all associated data collection devices and equipment props in support of the training environment. Contractor personnel must be able to perform rudimentary light infantry tactics at the direction of the exercising unit chain of command, and act out assigned roles as enemy persons or civilian non-combatants IAW assigned scenarios and command guidance. At times, role players may be required to perform numerous roles in support of the exercise depending on exercise requirements (e.g. an auxiliary role player from one site may be required to substitute as a guerrilla role player at an adjacent site upon coordination with the Government). Personnel may have to mount and dismount from a variety of military vehicle platforms.

1.6.9. Key Personnel: The following personnel are considered key personnel by the Government.

Qualifications and duties for all key personnel are listed below:

Project Manager/Security Forces Assistance SME Assistant Project Manager/Quality Control Lead OE Lead OE Training Developer Psychologist

1.6.9.1. General Qualifications of Key Personnel: Contractor personnel assigned to these key positions require, at a minimum, a SECRET level security clearance beginning on day 1 of the contract. The Contractor personnel anticipated to fill these positions are to be identified by name within the Contractor’s proposal. The Contractor agrees that such personnel shall not be removed or replaced within the performance of this contract without the concurrence of the Contracting Officer and/or the designated COR. If the proposed individual becomes, or is expected to become, unavailable for work under this contract, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the Contractor shall, subject to the concurrence of the Contracting Officer and designated Contracting Officer Representative (COR), promptly replace personnel with personnel who possess equal, or better, qualifications as the original employee within five business days. Any changes to the original submissions during initial staffing shall be submitted to the COR and/or Contracting Officer by email within five days after commencement of phase-in period. The COR and/or Contracting Officer will provide a written response within five business days after the receipt of the request for substitution. The Contractor shall notify the COR by email within 24 hours if a key position becomes, or is expected to become, vacant at any time after initial staffing. All requests for approval of substitutions shall be in writing, and provide a detailed explanation of the circumstances necessitating the proposed substitutions.

The request shall contain a résumé for the proposed substitute, and any other information requested by the Contracting Officer or designated COR. The Contracting Officer or designated COR will concur in writing with the change.

In addition to the special qualifications outlined in paragraph 1.6.8.2, key personnel performing under this PWS shall meet the following qualifications in addition to their military experience commensurate with their positions of assignment:

Served a minimum of 12 months as a brigade or battalion commander of an Army and/or Marine maneuver unit.

Served a minimum of 12 months in combat as a staff officer (or commander) in a maneuver BCT (Army) or Task Force (Marine).

Possess an in-depth and current understanding of the missions, functions and structure of the Army’s Security Force Assistance Brigade; (U.S. Army and Joint operational doctrine).

Ability to capture, conduct analysis, and organize collected data to integrate training systems into existing Programs of Instruction (POIs)

Possess an in-depth and current understanding of the Decisive Action Training Environment (DATE), relevant threat force doctrine and tactics

Ability to build and execute DATE compliant training materials (Lesson Plans, Vignettes, scenarios, Operational Orders, Concepts and Material)

In-depth knowledge of culture, customs, and TTPs. Using the PMESII-PT model, in order to continuously research and refine the OE roles, social networks, and equipment required for realistic training

Verifiable experience at the senior executive level developing and delivering training, integrating operations with intelligence, and conducting or managing Government research, and shall have experience in Security Force Assistance Operations, Counterinsurgency (COIN) and Stability operations

Two years’ minimum experience in the design and development of OE scenarios Demonstrated experience and a working knowledge of Army/TRADOC doctrine and regulations for the development and delivery of the curriculum Exceptional writing skills and significant experience in briefing key leadership. Possess an in-depth and current understanding of relevant threat force doctrine and tactics Demonstrate OE depiction, in accordance with AR 350-2 and the FM/TC 7-100 series manuals Possess experience dealing with other cultures Demonstrate the ability to act out nonverbal cues with a high level of realism Demonstrate proficiency in the use of automatic data processing (ADP) equipment, and standard desktop publishing software (e.g., Microsoft Office Suite), as to prepare briefing materials

1.6.9.1.1. Military Education Levels (MEL). MEL’s that are used in support of identifying key personnel qualifications performing under this PWS are defined within the following parameters.

Military Education Level (MEL) 4: must have attended one of the following:

CGSC (Army) Air Command and Staff (USAF) Marine Command and Staff (USMC) Naval Command & Staff Armed Forces Staff College (Joint)

Military Education Level (MEL) 1: must have attended one of the following:

US Army War College Naval War College Air War College Industrial College of the Armed…