W911SD-18-R-0103_PWS-SOW_VTC_Maintenance_DPTMS.pdf

Performance Work Statement

Emergency Operations Center Equipment- Maintenance/Service Contract United States Military Academy

West Point, New York

General. Contractor shall furnish all services, materials, supplies, labor, equipment, superintendence and travel as necessary for the performance of the work specified herein.

The work shall be in accordance with this Performance Work Statement.

Service Description.

Objective. The Vendor will service all of the equipment identified below in the PWS to ensure all of the components of the EOC Upgrade system are operational at all times. The Vendor will repair/replace any/all of the equipment to ensure the system remains operational at all times. Once an issue is identified with the system, the COR will make contact with the Vendor to identify what the problem/issue is. The Vendor has a 48 hr turnaround from the time of made contact with the COR to arrive on-scene at the location of the identified warrantied items and remain on scene until service of the equipment is completed and all equipment is fully operational. Any on-site technical support or repair work performed under the warranty must be performed by trained and certified technicians.

Equipment List:

i. (9) Projection screens and all wiring/cables associated to make the devices operational. Equipment to be specified during the on-site visit.

ii. (1) Rear projection screen and all wiring/cables associated to make the device operational. Equipment to be specified during the on-site visit.

iii. (2) System tablets which work as the system’s remote controllers and all wiring/cables associated to make the devices operational. Equipment to be specified during the on-site visit.

iv. All operational equipment inside the rack mount. (Both video and audio hardware) Equipment to be specified during the on-site visit.

v. Blu-Ray Player and all wiring/cables associated to make the device operational. Equipment to be specified during the on-site visit.

vi. Polycom VTC Unit/ (2) VTC cameras and all wiring/cables associated to make the devices operational. Equipment to be specified during the on-site visit.

Post Award Meeting.

a. All prospective bidders will be required to attend a pre site visit to get familiar with all of the equipment in the EOC Upgrade Project.

b. The Vendor will be required to attend a meeting with the Government within two weeks after award to go over the project and the equipment identified in the PWS.