W911S8-21-R-0002 MAMC Network Drops PWS.pdf

Appendix A, page 1

PERFORMANCE WORK STATEMENT (PWS)

INSTALL, REMOVE & ABATE NETWORK DROPS, MADIGAN ARMY MEDICAL CENTER

(MAMC)

1. GENERAL: To furnish materials to install CAT6 drops, abate legacy infrastructure or broken cables and repair damaged faceplates or patch panels on Joint Base, Lewis–McChord (JBLM) outer clinics located in Lacey and Puyallup, WA.

1.1 Description of Services/Introduction. The contractor shall plan, program, administer, manage, and execute the work as specified. The contractor shall provide personnel, management, labor, materials, equipment, and other items, specified or not, and services not Government-furnished to install, label and test CAT 6 computer network/phone drops with associated communication closet. The period of performance shall be for a phase-in of x and one (1) base period of 12 months and four one (1) option periods. The period of performance is as follows:

Phase-in 17 March 2021 – 31 March 2021 Base Period 1 April 2021 – 31 March 2022 Option Period 1 1 April 2022 – 31 March 2023 Option Period 2 1 April 2023 – 31 March 2024 Option Period 3 1 April 2024 – 31 March 2025 Option Period 4 1 April 2025 – 31 March 2026

1.2 Federal Observed Holidays. The contractor will not perform services on holidays.

New Year's Day 1 January Martin Luther King Jr.'s Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

1.3 Post Award Conference/Periodic Progress Meetings. The contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and COR shall periodically meet with the contractor to review the contractor's performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor's performance to include environmental requirements, and the contractor will apprise the Government of any problems the contractor is experiencing. Both parties shall take action to resolve outstanding issues.

1.4 The contractor shall observe and comply with all applicable local, State, and Federal rules, regulations, and statutes including those concerning fire, safety, sanitation, security, vehicle safety, and hazardous material handling in the network drops service. The contractor shall comply with and obtain the latest revisions of all governing codes and standards of industry and MAMC Facilities Management Division below. Any costs involved or incurred in obtaining publications and/or guidelines are the sole responsibility of the contractor.

The required American National Standard Institute (ANSI), Electronic Industries Association (EIA), Telecommunications Industry Association (TIA), Federal Communications Commission (FCC), National Fire Protection Association (NFPA) and MAMC Facility Management Division (FMD) Publications include:

ANSI/EIA/TIA-568B, Commercial Building Telecommunication Wiring Standard.

Appendix A, page 2

ANSI/EIA/TIA-569, Commercial Building Standard for Telecommunications Pathways and Spaces.

ANSI/EIA/TIA-606, Administration Standard for the Telecommunications Infrastructure of Commercial Buildings.

ANSI/EIA/TIA-607, Commercial Building Grounding and Bonding Requirements for

Telecommunications.

TIA/EIA-568-B.2-1, Transmission Performance Specification for Field-testing of Unshielded Twisted Pair Cabling System.

TIA/EIA-568-B.2-1, UTP Connecting Hardware.

TIA/EIA-568-B.2-1, Commercial Building Wiring Standard.

TIA/EIA-568-B.2-1, Additional Cable Specifications for UTP Cable.

TIA/EIA-568-B.2-1, Additional Transmission Specifications for UTP Connecting Hardware.

TIA/EIA-568-B.2-1, CAT 6 Test Units and Standards.

FCC Part 68, Rules and Regulations: Connection of Terminal Equipment to the Telephone Network.

NFPA 70 1997, National Electrical Code

NFPA 1996, National Electrical Code

NFPA 75, Protection of Electronic Computer and Data Processing Equipment

NFPA 78, Lightning Protection Code

NFPA 101, Life Safety Code

Technical Guide for Installation Information Infrastructure Architecture, Department of the Army

United States Army Information Systems Engineering Command (see attached for Technical Criteria for the Installation Information Infrastructure Architecture, February 2010)

Fire Stopping Guide, Madigan Army Medical Center (see attached for Memorandum for Fire-Stopping at the Madigan Army Medical Center)

JCAHO – Environment of Care Standards

APIC State of the Art Report: The role of IC during construction in health care facilities

APIC Infection Control and Applied Epidemiology Principles and Practices: Third Edition

AIA Guidelines for Design and Construction of Hospital & Health Care Facilities, 2010

1.5 Service Delivery Plan. The contractor shall develop and maintain a Service Delivery Plan and provide it to the Contracting Officer's Representative (COR) for approval within 30 after the phase in period. In the plan, the contactor shall address the contractor’s operational plan for the delivery of required services including quality control, inspection, and record keeping and reporting.

1.6 Licenses/Certification. The contractor shall provide proof at the end of the phase in period that personnel are Low-Voltage/Limited-Energy Licensed to perform the work with a minimum of three (3) years of experience in

Appendix A, page 3 installation and testing CAT 6 cables, supporting materials, test equipment in similar building size, complexity, and scope.

1.6.1 All work shall be performed by licensed and skilled personnel directly supervised by the contractor.

1.6.2 If an emergency occurs due to the fault of the contractor or material defect of contractor-furnished materials, the contractor shall have sufficient technicians within the local area to respond within 2 hours of a call placed by the COR during normal business hours to make the repair or corrections. The contractor shall furnish the COR with a local or toll free telephone number and the technician(s) to act as a point of contact to receive emergency calls. The local or toll free number shall be provided to the COR, after phase in period. Any changes regarding telephone number or point of contact shall be immediately provided to the COR.

1.7 Infrastructure Description. MAMC data network consists of a collapsed backbone model with all network connections originating in the central computer center. Communication closets are connected to the central data center with fiber-optic cabling. CAT 6 unshielded plenum rated twisted pair cable is installed to connect the user desktop to the distribution switch in the communication closet. All horizontal cables are installed in cable trays in the interstitial space between each floor. In the absence of an interstitial spacing the cables are to be installed in cable trays provided above or below the ceilings, particularly the outer clinical buildings on JBLM, Puyallup and Lacey.

1.7.1 Scope. MAMC requires the supply and installation of an estimated 800 drops not to exceed 2000 Local Area Network (LAN) CAT6 drops (see “Drop” specification in this paragraph), abate (remove) an estimate 800 cables not to exceed 2000 cables and repair an estimate of 200 drops, or faceplates or terminations that were damaged over a one-year period. As the location of the drops is unknown, and location listing will be provided to the contractor every thirty (30) days of each month. Due to the nature of this requirement, it is likely that additions/deletions will be made to the list with little advance notice. An estimated 2% of the estimated 800 drops may be scheduled after normal business hours or CAT 6 installation at the Puyallup and Lacey Clinics in order to accommodate hospital operations. It is estimated that 95% are at MAMC and 5% are at the clinics. The Government may, at any time during the duration of this contract, add, delete, and/or increase/decrease the requirement based on the needs of the Government and changes in the industry. These changes will be within the scope of this contract.

1.7.2 Execution.

1.7.2.0 Construction permit. The contractor shall provide a copy of the project specifications and plans for review prior to initiation of work and issuance of construction permit. A copy of this completed permit will be posted on the job site or in the possession of construction agency/ superintendent.

1.7.2.0.1 Infectious control pre-check. Construction, renovation, repair and demolition activities can result in exposure risks for construction related healthcare associated infections, such as Aspergillus, immunocompromised patients and employees that can be carried in the dust, dirt and debris generated for the project. The contractor shall complete the MAMC ICACHECKLIST prior to the start of the installation in the area to determine the risk which is defined by the amount of dust, which is generated, the duration of activity, and the amount of shared HVAC system. All personnel should adhere to practices designed to either avoid or minimize dust and debris exposure to patients, employees, and equipment/supplies generated during project activities. All construction, renovation, repair, and demolition activities require adequate planning and coordination to minimize the risk of airborne infections both during projects and after their completion.

1.7.2.1 Installation. The contractor shall ensure that data cable is installed with care using industry standard techniques that prevent kinking, sharp bends, scraping, cutting, or deforming the jacket or other damage. The contractor shall supervise the installation of all data cable to ensure Category 6, 4-pair UTP cable is handled with care so as not to change performance specifications. Wiring shall be placed in order to make efficient use of available space in coordination with other uses so as not to impair the use or capacity of other existing building systems, equipment, or hardware. The contractor shall install new CAT6 patch panels as required.

Each patch panel shall allow for 20% growth. The contractor shall provide and install one (1) rack unit (RU)

Appendix A, page 4 horizontal cable manager under each twenty-four (24) port patch panel. A two (2) RU cable manager shall be installed under each forty-eight (48) port patch panel.

1.7.2.1.0 Cable Abatements. The contractor shall complete a pre-site survey checklist of CAT3, CAT5 cabling and corresponding patch panel to submit to the COR in advanced for the approval for the amount of cables to be abated. A cable abatement is the cable is removed from end to end with no evidences of the cables installed.

Cables cut and left in the walls, penetrations and interstitials is considered incomplete and will not count toward the cable abatement. The contractor shall document required locations preparations for the site survey have been completed, to include developing a detailed schedule and coordinating with the COR to clearly identify the cables that need to be abated. The government may ask for before pictures and after photos of the area prior to the start of work required documents/information

1.7.2.1.1 Repairs. The contractor shall assess the cables and terminations of the potential repairs to determine whether the network drop can be repaired. All potential repairs will be provided by the COR, during the end of the 30 days when the contractor will receive the work list. All repaired cables shall be tested and labeled IAW para 1.7.7.2.

1.7.2.2 Structural Fire prevention. During the phase-in, the contractor shall present firestop and putty systems inspected by the MAMC facility to insure the firestop and putty system will not degrade the integrity of the building infrastructure during a fire emergency. At the close of business of each work day the contractor shall complete the firestop inspection report for the areas they were working and shall turn in a copy of the firestop inspection to the MAMC facility on a weekly basis, so the area can be inspected by the building engineers for labeling of penetrations and cleanliness of all debris from the work being done .

A sleeves (a piece of conduit extending six (6) inches on both sides of the penetration) passing through floors, roofs, and fire zone walls shall be filled with approved fire-stop material and labeled in accordance with MAMC FMD Fire Stopping and Cable guides (Para. 1.2.6). Contractors shall complete and submit the FMD firestopping inspection report to the FMD for approval prior to the start of work in all interstitials or subfloors of the hospital. Due to existing cable tray system and manufacturer MAMC facilities will be providing FS material requirements, only 3M or better fire stopping materials shall be allowed for sealing and structural fireproofing.

1.7.2.3 Communications Closets. Existing equipment racks and patch panels shall be used. Closets shall be kept clean at all times by removal of all rubbish and unused installation materials. The contractor shall incorporate new installation with the existing cable plant as much as possible. All data cables, whenever possible, shall be dressed together to present a neat and orderly installation.

1.7.2.4 Cable Installation. All wiring in ceiling areas shall be tied or clamped at intervals no greater than 60 inches. Wires shall not be attached to pipes or other mechanical items. Cables in the interstitial space between floors shall be ran in the cable trays provided. Outer clinics without interstitial spacing will have cables installed in the cable trays provided, using the guidance provided in Para 1.5. At each change of direction, all cables shall be labeled with MAMC standards. Manufacturer’s specifications for bend radius and pull tension shall be followed. Cabling shall be routed so as to avoid interference with any other service or system, operation or maintenance purposes (e.g., access boxes, ventilation mixing boxes, access hatches to air filters, switch or electrical outlets, electrical panels, fire alarm equipment, clock systems, and light fixtures). In the event equipment is to be moved, the installation of cable around movable devices, instruments, sub-panes, shall be given adequate support, length, protection, and flexibility so that the cable is not damaged.

1.7.2.5 Grounding. The contractor shall install telecommunications grounding system in compliance with

ANSI/EIA/TIA-607.

1.7.2.6 Infrastructure Cable Testing. All testing shall be performed by trained, certified personnel. Testing of 4-pair cable shall consist of termination order, polarity, continuity, shorts, grounds, and next cable length, Appendix A, page 5 attenuation to crosstalk ratio (ACR). The contractor shall use procedures based on a commercial UTP CAT 6 cable tester that tests up to TIA/EIA-568-C-1 specifications and shall include bi-directional testing. When errors are found, the contractor shall determine the source of each error, correct the error, and retest the cable.

The contractor shall immediately replace defective components and retest. UTP CAT 6 cable failing CAT 6 testing shall be replaced at the contractor’s expense. The contractor shall provide one compact disk copy per month of the test results for that month documenting all information required by TIA/EIA-568-C-1 by the last working day of that month.

1.7.3 Administration. The COR will provide the contractor a list of all network drops with associated communication closets on the first working day of the month. The contractor shall provide the COR with a work breakdown schedule of the list within 5 working days of receipt. The COR is the only delegated person authorized to modify the monthly schedule for required drops.

1.7.4 Warranty. The contractor shall guarantee that the installation meets the specifications and that the drops shall function properly for 2 years past the contract end date.

1.7.5 Manufacturer Certification/Training. Twenty (20) days after the start of the phase in period, evidence of Low-Voltage/Limited-Energy certification shall be provided to the COR for new employees prior to their performing work under the contract.

1.7.6 The COR or designated Quality Assurance Evaluator (QAE) will inspect during installation. Any evidence of cable damage will result in the material being declared unacceptable. Replacement of unacceptable cable shall be at the contractor’s expense.

1.7.7 Materials and Equipment. The contractor shall use new standard products of a manufacturer regularly engaged in the manufacturing of said products (i.e. using CAT 6 non-plenum rated cabling versus CAT 6 plenum). The products shall be the manufacturer’s latest standard design.

1.7.7.1 Copper Cables. The contractor shall use individually insulated color-coded copper wire. The contractor shall use an overall non-conductive jacket to encase copper wire. The Underwriters Laboratory (UL) shall meet the National Electrical Code (CL2P or CL3P) and the Electrical Testing Laboratories (ETL) to verify compliance with specified requirements. The outer cable jacket shall be imprinted with the date, manufacturer model/catalog number and the agency listing identification. The installed cables shall be UL listed for plenums.

The copper infrastructure cable shall be produced by the same manufacturer. The connecting cables from the information outlets to the patch panels at the secondary communication closets shall be 4-pair CAT 6 UTP cables. The cables shall comply with TIA/EIA-568-C-1 wire size, impedance, and capacitance.

1.7.7.2 Information Outlets. The contractor shall utilize insulation-displacement connectors IDC type termination for termination at outlets and on patch panels T568B configuration. Information outlet cover plates shall be labeled with the port number corresponding to the port number at the respective patch panel in the format: closet room number, panel, port (example: G-56-7/All). Outlet cover plates shall be factory pre-punched and formed to accommodate the installed outlet connector with attachment screws. Outlet boxes shall be metal or fire rated. Outlets in fire rated walls shall be fire stopped in accordance with the Madigan Army Medical Center Fire Stopping Guide (ref 1.1.6.2).

1.7.7.4 Penetrations. The contractor is permitted to perform penetrations through walls other than sheet rock partitions and interstitial pan floors. All penetrations shall be annotated on the firestop inspection report and coordinated with the MAMC facilities if the penetration exceeds 4 inches in diameter. The contractor shall not perform penetrations larger than 4 inches in diameter, the contractor shall coordinate with FMD facilities using the work order system to request the penetration will be submitted by the COR to the FMD requesting support.

The contractor shall proceed with the installation upon completion of the FMD engineering work order.

1.7.7.4.1 Cable trays.

Appendix A, page 6

1.7.7.4.2 Sleeves. A piece of conduit extending six (6) inches on both sides of the penetration. A sleeve shall be mechanically secured in at least 2 locations. Annular spacing (space for putty)

1.7.7.5 Safety and Health. Madigan Army Medical Center promote healthy safe working environment even during construction, renovation or facility related upgrades for patients, employees and workmen. The following general safety rules, guidelines and policies shall be adhered by staff and all other contractors and service personnel.

1.7.7.5.1 Infection Control. Construction, renovation, repair and demolition activities can result in exposure of construction related healthcare associated infections, such as Aspergillus, that can be carried in the dust and dirt particles generated from the ceilings and walls. A risk is defined by the amount of dust, which is generated, from the duration of activity, and the amount of shared HVAC system. The contractor shall adhere to the infection control policy prior to the start of work.

1.7.7.5.2 Life Safety.

1.8.0 The contractor shall remove all waste generated from the performance of this contract. The contractor shall dispose waste offsite in accordance with all applicable State and Federal environmental laws and regulations.

2. REQUIREMENTS SUMMARY:

2.1 The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission essential needs. The performance threshold briefly describes the minimum acceptable overall levels of service required for each required service. These thresholds are critical to mission success.

Required Service PWS Para

Performance Standard Maximum Allowable Degree of Deviation from Requirement

1. CAT 6 installation 1.7.2.1 The contractor shall install cabling to prevent damage, create neat and orderly appearance, compacted to make use of the spacing available and not to impair the use of existing systems

10%

2. Structural Fireproofing 1.7.2.2 The contractor shall adhere to the MAMC Fire stopping and cable guide when installing cables in sleeves pass through floors, roofs, and fire zones.

10%

3. Infrastructure cabling and testing

1.7.2.6 The contractor shall test

each network drop IAW TIA/EIA-568-C-1 and submit results to the COR.

10%

Appendix A, page 7

4. Information outlets labeling

1.7.7.2

The contractor shall label cover plates and patch panels IAW 1.7.7.2

10%

5. Waste Removal 1.7.8 The contractor shall remove all debris created from the work performed and dispose offsite IAW para 1.7.8

5%

6. Employee ID Badges 4.3.2 The contractor shall wear the government furnished ID badge when performing work under this contract.

5%

2.2 Documentation Submittal Schedule

Documentation to COR Required Date Format Frequency Distribution/Recipient Service Delivery Plan (PWS paragraph 1.3) within 30 calendar days after contract award

Word document or

PDF

Initial request plus any additional submissions dependent on any Government changes that would require the contractor to update or modify the plan

Electronically via email to

COR

Quality Control Plan (PWS paragraph 1.3.1) within 30 calendar days after contract award

Word document or

PDF

One time Electronically via email

Licenses/Certification (PWS paragraph 1.4)

Within twenty (20) days after the contract is awarded--

Word document or

PDF

One time Electronically via email to

COR

Local or toll free telephone number (PWS paragraph 1.4.2)

Within twenty (20) days after the contract is awarded

Word document or

PDF

Initial request plus any changes regarding telephone number or point of contact shall be immediately provided to the

COR

Electronically via email to

COR

Compact disk copies of the test results (PWS paragraph 1.5.2.6)

NLT 30 calendar days after completion of the testing

Compact disk, Word document or PDF

Monthly In person or by mail

List for the completion and testing of all drops (PWS paragraph 1.5.3)

First working day of the month

Word document or

PDF

Monthly Electronically via email

Appendix A, page 8

Contractor Manpower Report.

The contractor is required to completely fill in all information in the format using the following address: https://cmra.army.mil/.

(PWS paragraph 6) reported by 31 October of each calendar year

Contractors may use the direct XL data transfer to the database server or fill in the fields on the website.

The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site.

The specific formats for the XML direct transfer may be downloaded from the web site.

Annually

Electronically via email

3. JBLM SUPPORT:

3.1 Utilities. The Government will provide water and electricity from existing utility services free of charge.

The contractor shall be responsible, at its own expense, for any accessories needed to tie in to existing electricity and water supplies. Final hook up must be approved by Public Works. The contractor shall be required to provide all other supplies, storage facilities.

3.2 Lay Down Area. No lay down area will be provided.

4. QUALITY CONTROL AND QUALITY ASSURANCE:

4.1 The policy of the Government for contractor quality control and Government quality assurance and applicable definitions are provided in the Federal Acquisition Regulations in Part 46.

4.1.1 Quality Control (QC). QC is a set of activities for ensuring quality in products and the activities focus on identifying and correcting defects. The contractor, and not the government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract and follow-on task orders.

4.1.2 The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with the contract terms and conditions and it shall be submitted to KO through COR within 30 calendar days before the start of contract performance period and 10 calendar days when changes are made thereafter. The QCP shall contain standardized procedures and methodologies for monitoring and documenting contract performance to ensure all contract requirements are met. The QCP shall address the following topics as a minimum:

- Continuous process improvement

- Procedures for scheduling, conducting and documentation of inspection

- Discrepancy identification and correction

- Corrective action procedures to include procedures for addressing government discovered non-conformances

- Procedures for root cause analysis to identify the root cause

- Root cause corrective action to prevent re-occurrence of discrepancies

- Procedures for trend analysis

- Procedures for collecting and addressing customer feedback/complaints

Appendix A, page 9

4.1.3 Quality Assurance (QA). The QA is government surveillance and oversight activities of the contractor’s performance to ensure the government obtains quality products, on time services, and services at the level and prices specified in the contract or task order. The government representative (COR or QAE) will randomly perform on site inspections to verify the contractor delivered products or services are meeting with contract requirements throughout the contract performance period.

4.1.4 Non-conformance. If government inspections of contractor’s performance indicate unsatisfactory performance, a Contract Discrepancy Report (CDR) may be issued to the contractor contractor’s Project Manager or Contract Quality Control Inspector (CQCI) by the Contracting Officer’s Representative (COR) requesting for corrective actions. All valid non-conformances observed by the government will be documented in accordance with the MICC Instruction for Non-Conforming Services and Supplies for the future references.

4.1.5 Contract Deficiency Report (CDR). A CDR (DA Form 5479-R) may be issued at any time by the KO upon the contractor’s failure to meet contract terms and conditions or correct the identified non-conformance at no additional cost to the government. The contractor will return a copy of the completed and signed DA Form 5479-R along with their Corrective Action Plan (CAP) to the KO for review, approval, and inclusion in the contract file. The contractor shall be given notice to correct the unacceptable performance. These reports shall be responded to by the contractor within 1 (one) working day as to resolution proposed. Deficiencies shall be corrected as soon as possible, but satisfactory accomplishment shall not exceed 3 days. If the non-conformance is not corrected in the time frame specified by the CDR, the COR shall report and forward it to the Contracting Officer (KO). The government will not consider the CDR closed until all deficiencies have been corrected and all actions of the CAP have been completed. The COR will follow-up after the contractor has completed the corrective action to ensure the re-performed service was sufficient to preclude recurrence. If the contractor does not respond or satisfy with the CDR fulfillment, then the value of the non-conformed items will be deducted from the contractor’s monthly invoice and the government may choose to obtain the service elsewhere.

4.2 HOURS OF OPERATION.

4.2.1 Installations shall be performed during normal business hours (7:30 A.M. to 4:00 P.M.), Monday through Friday, excluding federal holidays. An exception to the normal business hours is listed in PWS paragraph 1.4.2 in order to accommodate hospital operations. If during the process of installing drops existing connectivity is cut, broken, or damaged by the contractor, the contractor shall immediately repair connectivity at no additional charge to the Government. This emergency connectivity repair shall be performed at any time as determined by the Government when directed by the KO or COR to the extent necessary to restore network services in critical areas to normal operations.

4.3 SECURITY REQUIREMENTS.

4.3.1 The contractor shall comply with Fort Lewis (FL)/MAMC, Washington, security regulations: FL Regulation 210-1, Fort Lewis Post Regulations, chapter 7, section XVII; FL Regulation 210-9, Access to and Conduct upon Fort Lewis Military Reservation; and FL Reg. 380-2, I Corps Security Badge/Pass Procedures. A copy of Fort Lewis Regulations will be provided by the COR upon request. Pass and Security ID requirements for MAMC shall be coordinated with Facilities Management Division (MAMC Room G-2321). The contractor shall anticipate delays in getting commercial vehicles on post and shall allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits through Fort Lewis. Procedures for commercial vehicle access to Fort Lewis are subject to change without prior notice.

4.3.2 Employee ID Badges. The contractor shall provide each employee with identification (ID) badge made of nonmetallic material, easily readable and including employee's name, contractor's name, functional area of assignment, and recent color photograph of the employee. Contractor personnel shall wear the contractor-furnished ID badge at all times when performing work under this contract at a Government site, including while attending Government meetings and conferences that may take place outside the Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the contractor-furnished ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

Appendix A, page 10

4.5 INTERFACES.

4.5.1 Interface with Government Operation. The contractor shall not unduly interfere with regularly scheduled Government operational activities in the performance of contract requirements. In the event of a work stoppage by a Government representative, request to speak with the supervisor, advise the supervisor to contact the COR with their concerns and report the incident to include name(s) of the Government representatives involved, to the COR immediately by the most expedient means.

4.5.2 Disputes with Customers or Other Government Contractors. Verbally notify the COR of unresolved disputes in receiving support from or providing support to customers or other contractors within two (2) hours from the time the dispute occurs and follow-up in writing within two (2) work days.

4.5.2.1 Any apparent conflict between compliance with governing safety rules, regulations, and codes and the above information to satisfy the requirements of the contract shall be immediately brought to the attention of the KO for resolution, prior to the performance of the work in question.

4.5.3 Utility Outages. Utility outages (water, power, and the like) shall be scheduled "3 work days" in advance of the outage. These outages will be coordinated through the COR when necessary.

4.5.4 Safety Requirements and Reports. The contractor shall perform work in a safe manner and comply with Occupational Safety and Health Administration (OSHA) and Engineers Manual (EM) 385-1-1, Safety and Health Requirements, Department of the Army, Corps of Engineers, and current edition. The EM 385-1-1 is available at http://www.usace.army.mil/inet/usace-docs. Report safety hazards or incidents to the Engineering Department (968-0311) and the Safety Office (968-2306).

4.5.5 Accident and Damage Reports. The contractor shall provide a verbal report to the COR as soon as possible but not later than four (4) hours after each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. The contractor shall provide a completed copy of required Accident Investigation Reports to the COR within five (5) calendar days of each occurrence. The contractor shall comply with OSHA and EM 385-1-1, Section 1, for record keeping and reporting of all accidents.

4.5.6 Accident and Damage Report Forms. Where specific OSHA or EM 385-1-1 forms are not required, the contractor may use forms of the contractor's own design.

4.6 TRANSITION OF CONTRACTOR OPERATIONS.

4.6.1 The contractor shall commence service delivery as required by the contract. On the initial day of performance, the contractor shall provide a work force which is fully qualified and capable of performing work required under the contract.

4.6.2 Phase-In. The Government will provide access to MAMC 20 working days prior to contract start.

4.6.3 Phase-Out. Prior to termination or completion of the contract, the contractor shall permit the successor organization to observe contractor personnel in performance of contract requirements.

5. CONDUCT OF CONTRACTOR PERSONNEL:

5.1 Conduct of Contractor Personnel. The contractor shall be responsible for the performance and conduct of its employees at all times. The persons employed by the contractor in the performance of this contract, or any representative of the contractor entering the Installation, shall abide by the security regulations referenced in the contract and shall be subject to such checks by the Government as deemed necessary.

5.2 The contractor shall not employ any employee of the United States Government, either military or civilian, if such employment would create a conflict of interest, nor employ any of their relatives or individuals with

Appendix A, page 11 whom the Government employee has a covered relationship, if such employment would result in a violation of DoD Regulation 5500.7-R, Joint Ethics Regulation (JER). The contractor acknowledges that DoD personnel are required to comply with all provisions of the JER. This regulation restricts Government employees from engaging in a number of activities that create an appearance of impropriety or otherwise violate the law, including certain activities involving interaction with contractors and their employees. The contractor shall use its best efforts to prevent its employees from taking any action which constitutes or could be construed as soliciting, encouraging, assisting, aiding, or abetting any DoD employee to violate any provision of the JER.

5.3 Personnel Removal. Government rules, regulations, laws, directives, and requirements which are in place or issued during the contract term relating to law and order, Installation administration, and security on the Installation shall be applicable to all contractor employees or representatives who enter the Installation or who travel on Government business. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site. Such removal of employees does not relieve the contractor from the requirement to timely perform contract tasks.

6. SERVICES CONTRACT MANPOWER REPORTING REQUIREMENT: The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report all contractor manpower (including sub-contractor manpower) required for performance of this contract. The contractor shall completely fill in all information in the format using the following address: https://cmra.army.mil/. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by the reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Direct labor hours (including sub-contractors); (6) Direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (11) Locations where the contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on the web site); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor shall provide the total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each Government fiscal year and must be reported by 31 October of each calendar year.

Contractors may use the direct XL data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.