PWS Mass Notifications Jan2024.pdf

PERFORMANCE WORK STATEMENT

MASS NOTIFICATION INDOOR LITTLE VOICE SYSTEM MAINTENANCE

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide scheduled mass notification indoor little voice system maintenance, service call, repair and testing services to various mass notification indoor little voice systems located on Fort Leonard Wood (FLW), Missouri. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Objective: The objective of this contract is to support mission accomplishment by providing complete and full preventative maintenance, service call response, repairs, testing/inspections and record keeping on all mass notification indoor little voice equipment identified to receive mass notification system services and service call work on indoor public announcement (PA)/ intercom systems under this contract. The Government reserves the right to increase or decrease the number of systems without an additional expense to the Government as long as it does not increase or decrease the current number of systems listed on Technical Exhibit (TE) 2 or Technical Exhibit (TE) 3 by more than ±15%. All work not specifically mentioned, which is required to ensure that maintenance is complete and is within the intent of this contract, shall be performed without additional cost.

Contractor shall perform, coordinate and complete the requirements of the contract in cooperation with any other contractors or trades performing work at FLW promptly and diligently as required by the standards of this contract. The Contractor shall provide high quality service to properly protect all mass notification equipment and PA/ Intercom systems resulting in a minimization of long-term repairs, to minimize the number of service calls and to minimize downtime while maximizing customer satisfaction. To meet this goal, close coordination is required between the Contractor and the Contracting Officer’s Representative (COR) to efficiently provide mass notification indoor little voice systems maintenance services while minimizing disruptions to operations within the facilities and meeting security requirements. A current listing of mass notification indoor little voice equipment and PA/ intercom locations and data are provided in TE 2 and TE 3.

1.2 Scope: The contractor shall furnish all personnel, labor, equipment, supplies, transportation, tools, materials, supervision and other items necessary to provide full preventative maintenance and repair services on the mass notification indoor little voice and PA/ intercom systems at FLW, MO.

Performance shall be in accordance with the standards contained herein and current local, state, and federal regulations.

1.3 Type of Contract: The Government will award a performance-based commercial services contract.

This means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the requirement unless there are safety, security or communication requirements. It is the intent of the Government to provide the Contractor the maximum amount of flexibility to propose an innovative approach, and to find the most efficient and cost-effective method for meeting the stated objectives and requirements.

1.4 System DescriptionThe Acoustic Technology, Inc. (ATI) Mass Notification System React 4000 control station is located in the basement of building 3200. The ATI SoundBlaster HPSS 1600 speaker stations and RTUs are located at various locations throughout the installation as listed in TE

2. System usage consists of routine testing, including daily silent tests, and monthly announcement tests. The PA/ Intercom systems service will be on an as requested basis issued by service call not to exceed 25 per base or 25 per each additional option year. This contract is only concerned with the indoor little voice mass notification systems and the indoor PA/ intercom systems.

1.5 Period of Performance: The period of performance (POP) shall be for five (5) one-year ordering periods

1.6 Place of Performance: The work to be performed under this contract will be performed at the government facilities, located on FLW, identified in TE 2.

1.7 Hours of Operation: The Contractor is responsible for providing services between the hours of 0730 to 1600, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this performance work statement (PWS) when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8 Federal Observed Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.9 Communications: The Contractor shall develop a communication plan which shall be approved by the government prior to the commencement of work. It shall describe methods of direct and indirect communication with the Government regarding performance of the contract. The Contractor shall provide a telephone number that will allow the Government twenty-four hour, seven day per week contact to initiate service calls. The Contractor shall maintain a direct method of communication with the Contracting Officer (KO) and COR, responding within two hours of contact, at all times while performing work on this contract. A cellular phone will fulfill this obligation.

1.10 Work Coordination:

1.10.1 Communication: Contractor's service personnel shall contact the Directorate of Public Works (DPW) Contract and Inspections Section (C&I), Building 2200 (573-596-6259) on each visit to the installation prior to beginning work that day. The Contractor shall schedule all maintenance checks, to include audible testing, with the MSB at least two workdays prior to performing the maintenance. If an audible check is required during an unscheduled repair the Contractor shall notify the MSB prior to the check so the FLW Emergency Operations Center (EOC) can be notified. The Contractor shall contact the MSB between 0730 and 0930 hours each day they are performing scheduled maintenance.

1.10.2 Scheduled Maintenance: Scheduled maintenance must be completed in a timely manner. If work to be done exceeds the original schedule provided to the government, coordination must be made with the MSB inspector. See paragraph 5.2 for more information on preventative maintenance schedules.

1.10.3 Building Occupancy: Buildings may be occupied during performance of work. The Contractor shall coordinate their work with the building occupants to keep any disturbance to a minimum.

The Contractor will not be allowed to shut down any building’s operation in order to conduct his/her work, therefore the contractor will be responsible for whatever signage, protection to building and occupants, etc., will be needed to perform work while building operations continue normally.

1.11 Quality Control Program (QCP): The Contractor shall develop, implement and maintain an effective QCP to ensure services are performed in accordance with (IAW) this PWS. The QCP, including any changes, shall be forwarded to and accepted by the KO. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies and shall review the plan with his onsite personnel to ensure complete understanding. The Contractor’s QCP is the means by which the Contractor assures that the work complies with the requirement of the contract. The QCP must be kept current, reflecting the pertinent contract modifications and building changes or conditions, with updates being submitted within five (5) days of changes being made. The QCP must be IAW the Performance Requirements Summary (PRS) (TE 1) of this contract. The plan shall include but is not limited to the following:

• The name of the Project Manager

• A communication plan that shall describe methods of direct and indirect communication with the Government regarding performance of the contract.

• An inspection system covering all the services listed on the PRS. The inspection plan shall specify the areas to be inspected on both a scheduled and unscheduled basis, and the individual who will perform the inspections.

• The Contractor shall give immediate written notice to the KO or COR of any condition which is discovered that may present a hazard to either the equipment or passengers.

• The method(s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable

• On site records of all inspections conducted by the Contractor and necessary corrective action taken. This documentation shall be made available to the KO and/or COR during the term of the contract.

• A contingency plan to provide for continuing maintenance of mass notification systems in the event of employees’ absences, strikes or work stoppages. Work stoppage or strike participation by Contractor personnel against the Contractor does not relieve the Contractor of his responsibility to fulfill the requirements of this PWS

1.12 Contractor Performance Assessments: The Contractor will evaluate his contract services, correcting any deficiencies, which deviate from the commercially acceptable standard for mass notification system maintenance and repair. The Contractor shall furnish a copy of the evaluation/inspection reports to the designated COR for this contract as requested.

1.13 Government Performance Assessments: Government performance assessments will be assigned to an authorized representative of the MSB. The Government has the right to inspect and test all services called for by the contract and commitments made by the Contractor during the solicitation process, to the extent practicable at all places and times during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may: (1) require the Contractor to take necessary action to ensure that future performance conforms to contract requirements, and (2) reduce the contract price to reflect the reduced value of the services performed. If the Contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may: (1) by contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service, or (2) terminate the contract for default. "Services", as used in this clause, includes services performed, workmanship, and material furnished or used in performing services.

1.13.1 This PWS includes a PRS (see TE 1). The performance standards in the PRS establish the performance level required to meet the contract requirements. The Performance Standard column of the PRS lists a brief summary of verifiable, measurable levels of service. The PRS includes the acceptable quality level and the method of surveillance. The Government may change the PRS in order to optimize efforts and ensure that we are measuring the correct objectives. All such changes would be bi-lateral modifications to the basic contract.

1.13.2 A Government Inspector may accompany Contractor personnel during regular maintenance, service calls, or other work visits to observe and / or ask for explanation of work performed.

The intent is not to delay the Contractor in any way.

1.13.3 Performing quality assurance in accordance with the PRS does not preclude the Government from conducting inspections as defined in Federal Acquisition Regulation (FAR) 52.212-4 Contract Terms and Conditions for Commercial Items for Inspection/Acceptance.

1.13.4 If performance or quality measures are not being met by the Contractor, the Government will revisit the QCP and may request revisions. Upon review of the plan and related documents, the Government will take appropriate action to ensure that all quality and performance measures are met as specified in this contract.

1.13.5 If it is found that the mass notification systems and associated equipment have deficiencies, the Contractor will be notified of these deficiencies, and it shall be their responsibility to make the necessary corrections within three (3) calendar days.

1.14 Work Standards:

1.14.1 Workmanship: The Contractor’s workmanship shall conform to the most recent National Electric Code (NFPA 70). In the event of updates to the codes, the Contractor’s workmanship shall conform to the subsequent codes in effect at the time of the work.

1.14.2 Qualifications: Only personnel trained and qualified in the maintenance and repair of mass notification systems shall perform inspection, testing and maintenance tasks. Personnel are considered qualified if they have received training directly from the manufacturer for system maintenance and repair. In addition, the Contractor shall have had at least three years’ experience in the maintenance of mass notification systems of comparable size and complexity as those contained in this requirement. The Contractor shall provide proof of the experience and qualifications required in this paragraph along with proposal submission.

1.14.3 Liability: The Contractor shall be liable for any losses or damages incurred to the Government due to the Contractor’s carelessness, negligence, improper or untimely maintenance and repair of equipment listed hereinafter.

1.14.4 Worksite Housekeeping: All worksites shall be kept free of litter or other debris at all times.

Upon completion of work all residual materials shall be removed from the site, and the area left clean. All debris shall be lawfully disposed of off the installation.

1.15 Post Award Conference / Performance Evaluation Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO and COR shall have performance evaluation meetings with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.16 Contracting Officer’s Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.17 Personnel

1.17.1 Contractor Key Personnel: The Contractor shall provide an on-site contract manager who shall be responsible for the performance of the work and shall be the central point of contact with the Government. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available from 0730 to 1600, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Since this is a performance-based contract, the manpower and labor mix of employees to perform this contract remain the discretion of the Contractor for all services addressed in the TEs.

1.17.2 Other Personnel: The Contractor may not hire off-duty Government Quality Assurance Evaluators (QAE) or any Government employee causing a conflict with Department of Defense (DOD) Directive 5500.7-R, Joint Ethics Regulation.

1.17.3 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.17.3.1 Rosters: For installation security purposes, the Contractor shall provide the COR a list of all employees who will perform work under this contract. The list shall include name, badge number and work assignment of each employee. The Contractor shall maintain revisions and updates to this list and submit them to the COR monthly.

1.17.3.2 Employee Badges: The Contractor shall furnish each employee a contract identification badge that shall be conspicuously displayed when working. The ID badge shall include the full name of the employee, company name, a badge serial number and the employee’s picture.

1.17.4 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, Joint Ethics Regulation, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 USC 423 relative to release of acquisition related information, or actions or discussions which may prejudice future competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the Installation.

1.17.5 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract.

Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.18 Phase In/Phase Out (PIPO): Not Applicable.

1.19 Payments and Pricing: Billing shall be accomplished through Wide Area Work Flow (WAWF).

1.19.1 P a y m e n t s for preventative maintenance, service calls (normal business hours only) and repairs on mass notification systems shall be on a monthly, fixed price.

1.19.1.1 Payments for service calls (normal business hours only) and repairs on PA/ Intercom systems shall be on a fixed price as requested NTE 25 service calls per year.

1.19.2 Repairs that fall outside the scope of normal wear and tear (see paragraph 5.4.2), shall be billed separately, based on labor hours, according to an agreed upon labor rate. Work shall not commence until a proposal for the work (labor and parts) has been accepted and a funded delivery order has been issued by the Contracting Officer. Payment will be made per the Contractor’s proposal using the contract line items for repairs titled Labor – Other than Fair Wear and Tear, and Parts – Other than Fair Wear and Tear.

1.19.3 Parts and Materials:

1.19.3.1 All replacement parts and materials furnished for work performed under this contract, except parts installed due to warranty, shall be billed to the Government at cost, in accordance with the applicable contract line items and as described herein. The Contractor shall maintain detailed, complete and accurate records, for example, supplier invoices, written quotations, etc. to document compliance with this paragraph and make these records available for examination by the KO. Approval shall be obtained through the COR prior to the replacement of any part(s) exceeding $300.00 in cost at any individual site.

1.19.3.2 The amount billed for purchased parts and materials shall be the unburdened cost, (Contractor’s invoice cost), adjusted for available discounts, and inbound transportation. The amount billed shall not exceed the cost of the same or similar parts and materials obtained in the normal course of business for the Contractor’s commercial work or the lowest cost that is reasonably available to the Contractor, whichever is lower. Pricing for parts, materials, and any special equipment shall be supported with quotes and/or invoices.

1.19.3.3 All parts and/or materials replaced under this contract shall be made available to DPW for verification of defectiveness prior to payment for replaced items. The Contractor will not be paid for replacement of parts and/or materials for items found to be in good working order after replacement.

1.19.3.4 No other expenses are allowable for parts and materials, to include overhead, general and administrative costs, or profit.

1.19.3.5 The Contractor shall under no circumstances utilize or bill the Government for any combination of parts and/or materials during the contract term, or any option year, in excess of those amounts found in the schedule without the permission of the KO.

1.19.3.6 Consumable materials shall be included in the contract line items for maintenance and repair and shall not be invoiced in the parts and materials CLIN.

1.20 Warranty of Materials: All parts and materials installed during the performance of this contract shall be warranted for the period of one year after installation except where extended warranties are offered by the manufacturer. Any parts or materials that fail during the warranty period shall be replaced by the Contractor, within the time frames specified herein at no additional cost to the Government.

1.21 Reporting and Record Keeping Requirements:

1.21.1 The Contractor shall maintain thorough records of all inspection, testing, maintenance, and repairs accomplished on the system. Each record shall include at a minimum, the applicable technical exhibit inspections sheets, the date the work was performed, the location, findings, deficiencies, corrective actions and repairs performed. Each record shall be signed and dated by the technician performing the work. Records shall be provided to the Government within one week from when work is complete.

1.21.2 Contractor shall provide a maintenance log in each RTU cabin. Work schedules shall be designed for each type of equipment to be serviced, such as towers, buildings, etc., and shall conform to the manufacturer’s recommended practice for the particular equipment concerned.

Log shall include at a minimum, date contractor performed work and individual’s name.

1.21.3 The Contractor shall maintain detailed, complete and accurate billing records, supplier invoices, written quotations, parts and materials receipts, and any other financial data necessary to document compliance with this contract and make these records available for examination by the KO when requested.

1.21.4 Scheduled maintenance must be completed in a timely manner. If work to be done exceeds the original schedule provided to the government, coordination must be made with the MSB inspector.

1.21.5 When a building is scheduled by DPW for demolition, and there are salvageable parts, the Contractor shall remove the parts in lieu of normal scheduled preventative maintenance. Parts shall be provided to the government.

1.22 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.23 Environment and OSHA: The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR for final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts within 24 hours of occurrence. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR.

1.24 Security Requirements: Personnel employed by the Contractor or any representative of, or agent of the Contractor, entering this post shall conform to the post security regulations. The Contractor shall provide all information required for background checks to meet installation access requirements as performed by the installation Provost Marshal Office, Director of Emergency Services or Security Office (see section 1.18 below). All requests for passes require a FLW DOD sponsor. Approved pass requests must be picked up by the applicant at the Visitor Center (building

100) during operational hours, 0800 to 1600 Monday through Friday. Contractor personnel shall comply with all personal identity verification requirements as directed by DOD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of the base contract to this task order, should the Force Protection Condition (FPCON) at any facility or installation change, the Government may require changes in Contractor security matters or processes.

1.24.1 Physical Security: The Contractor shall safeguard all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.24.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.24.2.1 Lost keys shall be reported immediately to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.24.2.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.24.2.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s QCP.

1.24.3 Any lost and found articles found by the Contractor or his employees, regardless of value, shall be reported the COR and turned into the MP Desk at Building 1000.

1.25 Antiterrorism and Operations Security: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index and Terrorist Screening Database (Army Directive 2014-05 / AR 190- 13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, IAW status-of-forces agreements and other theater regulations.

1.25.1 Antiterrorism (AT) Level 1 Training: All contractor and sub-contractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training. IAW AR 525-13, 3 DEC 19, AT Level I Awareness training will be conducted by a certified Level II trained ATO. For contracts that cross fiscal years, or for contracts with option years, all contractor personnel shall complete annual AT Level I awareness training.

The Installation AT Office or a certified Level II trained ATO on the installation will provide the training. Contact information for this Government employee will be provided at the kick-off meeting. The Installation AT Office or a certified Level II trained ATO will provide a one-hour training session conducted on FLW for Contractor personnel working on this installation. The COR will coordinate this training at the time of task order modification or award. Contractor personnel working at installations other than FLW shall coordinate with the COR and local AT Offices to obtain training applicable to that installation.

Contractor shall provide a list of personnel trained to the COR within five (5) business days of completion of training.

1.25.2 Operations Security (OPSEC)

1.25.2.1 The OPSEC Plan and User Agreement: The OPSEC Plan and User Agreement will be available for Contractors to review through the Installation OPSEC Officer. The Contracting Officer’s Representative (COR) will ensure the Contractor is aware of the Installation's OPSEC Plan and is in compliance with the Installation's OPSEC Plan during contract performance.

1.25.2.2 For contracts that require an OPSEC Standard Operating Procedure/Plan: Contractor shall develop and submit an OPSEC SOP that is in compliance with AR 530-1 within 30 calendar days of contract award to be reviewed and approved by the responsible Government OPSEC Officer. This SOP/Plan will include Government’s critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect

it. In addition, Contractor shall identify an individual who will be an OPSEC Coordinator and is OPSEC Level II certified.

1.25.2.3 OPSEC Training: Pursuant to AR 530-1, all Contractor personnel must complete initial Level I OPSEC training within 30 calendar days of beginning performance on this contract. For contracts that cross fiscal years, or for contracts with option years, all contractor personnel shall complete annual OPSEC awareness training, to be provided by the Installation OPSEC Office or a certified Level II trained OPSEC Officer. Contact information for this Government employee will be provided at the kick-off meeting.

1.25.2.4 The Installation OPSEC Office, or a certified Level II trained OPSEC Officer, will provide Level I OPSEC training on Fort Leonard Wood for Contractor personnel working on this installation. The COR will coordinate this training at the time of task order modification or award.

1.25.2.5 Contractor shall provide a list of personnel trained to the COR within five (5) business days of completion of training.

1.25.2.6 Contractor personnel working at installations other than FLW shall coordinate with the COR and local OPSEC Office to obtain training applicable to that installation.

1.25.3 iWatch Training: Within 10 calendar days of contract award and within 10 calendar days of new Contractor employees commencing work on this contract, all Contractor and sub-contractor employees shall review the FLW Directorate of Emergency Services (DES) web link for iWatch training located at http://www.wood.army.mil/LEC/iWatch/iWatch.htm. This locally developed training will inform employees of the types of behavior to watch for and how to report suspicious activity.

Suspicious activity shall be reported to the COR or KO.

1.25.4 Access and General Protection/Security Policy and Procedures: FLW Automated Installation Entry (AIE) Pass Transition. The included instructions/form for requesting a Ft. Leonard Wood AIE pass supersede those previously communicated. The AIE pass form (see attached) has been revised for applicants to provide citizenship status, Foreign Nationals Alien Registration/Passport number and Country of Birth information. An electronic copy of the spreadsheet will be sent via email for your use.

As with the previous version, all information must be typed; handwritten and incomplete requests will not be processed. Once completed, submit the form to your sponsor via email or US mail.

Your sponsor will add the FPCON level, days, and times for entry and will forward it to the Visitor Control Center (VCC) for background screening and pass processing. The sponsor will send it via encrypted email to this address: usarmy.leonardwood.usag.list.des-physec-vcc@army.mil. VCC personnel will notify sponsors when background screenings are completed, and passes are ready for pickup. Sponsors will then notify you that your pass is ready for pick up at the VCC. You will need bring a valid picture ID and turn in Mobilisa passes, as they will no longer be authorized.

As a reminder, the Mobilisa pass application portal is no longer used. Regardless of the expiration date of an existing Mobilisa pass, ALL pass holders are required to get the new AIE pass. Person(s) that do not submit for the new AIE pass may experience delays entering FLW.

If a retiree, or DOD ID card holder, wishes to gain employment on the installation as a contractor, then that person’s “status” will change to a contract employee, which triggers the requirement for an employment background check and an NCIC-III check for access to the installation.

Beginning 1 June 2023, Ft. Leonard Wood will no longer accept, for access purposes, the state issued driver licenses (DL), or state issued IDs that do not meet the Real ID Act of 2005 standards. Person(s) requesting access with a non-compliant state DL or ID will need to present along with the non-compliant DL/ID one of the documents below to prove identity to be issued a pass or given access to Ft. Leonard Wood.

• US passport or passport card

• Certified birth certificate (not a photocopy)

• Social Security Card (not a photocopy)

• School identification card with photograph (high school and college age students)

• US military or draft record (DD Form 214)

• US Coast Guard Merchant Mariner Card

• Transportation Worker Identification Card (TWIC)

• US Native American tribal document

• NEW VA health card

1.25.5 Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government information system (IS) must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.26 Emergency Services

1.26.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident.

mailto:usarmy.leonardwood.usag.list.des-physec-vcc@army.mil

1.26.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS

2.1 Definitions: Definitions of special terms and phrases used herein are included in AR 310-25 with the addition of the following:

2.1.1 Acceptable Quality Level (AQL): The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection can be considered satisfactory.

2.1.2 Cannibalize: Remove parts from Government property for use or for installation on other Government property.

2.1.3 Consumable Materials: Items used in the routine maintenance and repair of equipment but not considered a specific part for a specific piece of equipment. Examples of consumable materials are bulk items such as grease, oil, lubricants, wire connectors, screws, nuts or other items that are normally considered consumable in commercial maintenance and/or repair function.

2.1.4 Construction: Erection, installation or assembly of a new facility; addition, expansion, extension, alteration, conversion, or replacement of an existing facility; or relocation of a facility from one location to another. Includes equipment installed and made a part of such facilities, and related site preparation, excavation, filling, and landscaping, or other land improvements.

2.1.5 Contract administrator: The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.6 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.7 Contractor Acquired Property: Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.8 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.9 Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.10 Control Station (CS): The centralized location for activating, controlling and monitoring all system equipment. The CS is the base operations location to broadcast live public address, pre-recorded messages and siren tones. Each CS consists of a PC with the ATI Systems’ Windows-based software and the REACT 4000 CCU. The software provides an extremely user-friendly, graphics-based interface to display a detailed map of the county, facility, base or campus with color-coded icons to visually indicate the location and status of the sirens and remote units.

2.1.11 Debris: Includes, but is not limited to paper, cans, bottles, limbs and branches, pine straw and pine cones, leaves, rocks and other similar items.

2.1.12 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.13 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.14 Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.15 Facilities: All items of Real Property other than land.

2.1.16 Fiscal Year (FY): A period of 12 months beginning 1 October and ending 30 September of the following year. The fiscal year is designated by the calendar year in which it ends.

2.1.17 Government Furnished Property (GFP): Property in the possession of, or directly acquired by, the

Government and subsequently furnished to the contractor for performance of a contract.

2.1.18 Government Property (GP): All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.

Government property does not include intellectual property and software.

2.1.19 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.20 Loss of Government Property: Unintended, unforeseen or accidental loss, damage, or destruction of

Government property that reduces the Government’s expected economic benefits of the property.

Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

• Items that cannot be found after a reasonable search

• Theft

• Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition

• Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair

2.1.21 Material: Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.22 Non-Personal Services: The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.102, under general contracting authority, and do not require specific statutory authorization.

2.1.23 Performance Requirements Summary: Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

2.1.24 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.25 Property: All tangible property, both real and personal.

2.1.26 Property Administrator: An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.27 Property Records: Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

2.1.28 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.29 Quality Assurance Surveillance Plan: An organized document written by the government specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.30 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.31 Real Property: See Federal Management Regulation (FMR) 102-71.20 (41 CFR 102-71.20).

2.1.32 Sensitive Property: Property that is potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

2.1.33 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.34 Unit Acquisition Cost:

• For Government-furnished property: The dollar value assigned by the Government and identified in the contract.

• For contractor-acquired property: The cost derived from the contractor’s records that reflect consistently applied generally accepted accounting principles.

2.1.35 Unit Failure: Failure of one tower, one building system or one CCU.

2.1.36 Wide Area Work Flow (WAWF): A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows government vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real-time, paperless environment.

2.1.37 Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.38 Work Week: Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AQL Acceptable Quality Level AR Army Regulation AT Antiterrorism ATCTS Army Training Certification Tracking System CCU Communication Control Unit CFR Code of Federal Regulations CMRA Contractor Manpower Reporting Application CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-off-the-shelf DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DPW Directorate of Public Works EO Executive Order EPA Environmental Protection Agency FAR Federal Acquisition Regulation FLW Fort Leonard Wood FMR Federal Management Regulation FPCON Force Protection Condition FSC Federal Service Code HIPAA Health Insurance Portability and Accountability Act of HQDA Headquarters, Department of the Army IAW In Accordance With IA Information Assurance IS Information System IT Information Technology KO Contracting Officer MSB Municipal Services Branch MSCoE Maneuver Support Center of Excellence NLT No Later Than OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operations Security PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAE Quality Assurance Evaluator QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit UIC Unit Identification Code WAWF Wide Area Work Flow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3 GOVERNMENT FURNISHED ITEMS AND SERVICES: There is no Government…