ITSD3 SSN Attachment 1_Draft PWS 20250307.pdf

PERFORMANCE WORK STATEMENT (PWS)

Instructor, Training Support and Development III (ITSD3)

7 March 2025

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Government and the Contractor understand and agree that the work described in this contract and its subsequent task orders (TOs) is a "Non-personal Services Contract" as defined in FAR Part 37.101. Therefore, it is further understood and agreed that the Contractor and/or the Contractor's employees shall perform the services described herein as independent Contractors, not as employees of the Government; shall not be placed in a position where they are under the supervision, direction or evaluation of a federal civilian employee or military member, but shall, pursuant to the Government's right to inspect, accept or reject work, comply with such general direction of the KO in accordance with (IAW) contract terms and conditions or the duly appointed representative of the KO as is necessary to ensure completion of the contract objectives; and shall not be placed in a position of command, nor supervise DA military Soldiers/members, civilians, or other Contractors. As this contract / TO does not create an employer-employee relationship, the entitlements and benefits applicable to such relationships do not apply. This includes advising and providing guidance to ensure incident/event does not reoccur, and to direct the contract employee to their respective Program Manager (PM) for further action, but is not limited to reprimanding or counseling a Contractor PM.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide services in the three (3) primary task areas: instructor and instructor/writer, training support and training development. This PWS provides an overview of the general performance requirements which will apply to all TOs in support of the ID/IQ ITSD3 contract. The Contractor shall provide the personnel requirements; i.e., technical, administrative, clerical, and direct personnel to accomplish all work described herein and as identified under all respective TOs.

1.2 Background: The Army’s premier sustainment think tank and training institution is the Sustainment Center of Excellence (SCoE). The SCoE headquarters is the United States (US) Army Combined Arms Support Command (CASCOM), located at Fort Gregg-Adams, Virginia (FGAV) (formerly known as Fort Lee). The SCoE provides education and training of United States (U.S.) Army, foreign military, other services, and civilian personnel for military occupational specialties and professional development. The SCoE consists of the Combined Arms Support Command, the U.S. Army Transportation School, U.S. Army Quartermaster School, U.S. Army Ordnance Schools, U.S. Army Sustainment University (ASU) (formerly known as U.S. Army Logistics University), Soldier Support Institute (SSI), Defense Ammunition Center

(DAC) and the Army School of Music (SOM). Although most of the SCoE is located at Fort Gregg-Adams, Virginia, it does have elements located in other locations, to include Fort Liberty, North Carolina (formerly known as Fort Bragg); Fort Carson, Colorado; Fort Drum, New York;

Fort Cavazos, Texas (formerly known as Fort Hood); Fort Stewart, Georgia; Fort Jackson, South Carolina; Fort Sill, Oklahoma; Eglin Air Force Base, Florida; Joint Base Langley Eustis (JBLE), Virginia (formerly known as Fort Eustis); Fort Leonard Wood, MO, Fort Eisenhower, Georgia (formerly known as Fort Gordon) and Joint Expeditionary Base Fort Story, Virginia. This single command trains the majority of sustainment advanced individual training (AIT), sustainment functional training, sustainment professional military education (PME) and supports Individual Ready Reserve (IRR) / IMA training. CASCOM Logistics Materiel Readiness Directorate (LMRD) is also responsible for developing Systems Training Plans (STRAPs) which identify individual, unit/operational and institutional training requirements for legacy and modernization sustainment platform capability developments. STRAPs also identify the Training Strategy for each program at each level of training. Further, CASCOM SCoE is also responsible for developing individual and collective training for sustainment combat developments. Each School typically conducts individual AIT and functional training, while ASU consolidates all of the Army’s logistics PME and leader training. Sustainment leader training includes the Basic Officer Leader and Advanced Courses, Warrant Officer’s Basic/Advanced course (WOBC / WOAC) training, and Noncommissioned Officer Academy (NCOA) professional military education. ASU also conducts additional senior level sustainment functional military and civilian training. The Ordnance, Quartermaster, and Transportation schools will provide the equipment and facilities for the functional / technical components of this professional development training. Ordnance School is responsible for technical training pertaining to material maintenance and integrated material management of combating fire power and ground mobility material, logistics management [ammunition supply, maintenance, life cycle, and explosive ordnance disposal (EOD)] and combat support and combat service support tests. Quartermaster School (QMS) is responsible for technical training, for supply, field services, aerial delivery, mortuary affairs, and combat developments and training. QMS also delivers training for petroleum, water purification, food services and mortuary affairs. This is not all encompassing of the QMS functions IAW TR 10-5-5. Transportation School is responsible for technical training on deployment and movements training, i.e., rail, water and ground transportation. The work locations will be defined at the individual task order level. Mobile Training Teams (MTT) may be required to support Army Force Generation (ARFORGEN) and other operational requirements. MTT training takes place on Active / Reserve Components and DoD installations/sites within the Continental United States (CONUS) and Outside Continental United States (OCONUS).

1.3 Scope: The Contractor shall provide non-personal service(s) and qualified personnel according to the three primary task areas (Exhibit D) necessary to perform the required services as described in the PWS, except for those items specified in Part 3 Government Furnished Property, Equipment and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS. Further, the Indefinite Delivery Indefinite Quantity (IDIQ), Multiple Award Task Order Contract (MATOC) will acquire services for the CASCOM SCoE, but it may also support part of the larger TRADOC overarching contract support coverage for emerging Doctrine, Organization, Training, Materiel, Leadership, Personnel, Facilities-Policy (DOTLMPF-P) and other missions. All CoEs may have access to this instrument to garner valuable support for their various evolving missions, which are not within the scope of their own ongoing instruments.

1.4 Objectives: The objectives are to provide instructors and/or instructor/writer, training, and training support and training development services, including STRAP development services, to the schools and CASCOM headquarters in support of the overall training mission. The Contractor shall provide training instructors who will provide performance-oriented training using the TRADOC approved Programs of Instruction (POI). Training provided by the SCoE can be classroom training and/or hands-on performance-oriented training, simulation/virtual training, and/or field exercise training. Further, in support of the Advanced Individual Training (AIT) Transformation Strategy, field training exercises will be in a rigorous environment that replicates in a field unit and/or combat scenario-driven live-fire training in a realistic and safe environment.

The realistic combat/rigorous training environment could be field training exercises, lanes training exercises, rifle marksmanship, reflexive fire, Convoy Live Fire Exercises (CLFX), Military Operations in Urban Terrain (MOUT), Army Combatives Program training, Common Skills training, etc. Specific regulations, directives, standard operating procedures (SOP) will be identified at the TO-level. In addition to executing training, the Schools and HQ, CASCOM develop both collective and individual training products, to include STRAP Institutional, unit, individual training sustainment platform requirements. Although training development typically follows a cyclic timeline, there are several instances where a POI, system training plan (STRAP) or other training product will require updating or complete development. Specific details and resource documents related to sustainment subject matter area, systems or functions will be identified in the supporting TO. The Contractor and its subcontractors will be a US company that is not under foreign ownership, control, or influence (FOCI). Also, all contractor personnel performing under this contract will be US citizens.

1.5 Period of Performance (PoP): 24 February 2027 through 23 February 2032

24 February 2027 – 23 February 2028 (Base Year) 24 February 2028 – 23 February 2029 (Option Year One) 24 February 2029 – 23 February 2030 (Option Year Two) 24 February 2030 – 23 February 2031 (Option Year Three) 24 February 2031 – 23 February 2032 (Option Year Four)

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. The Contractor is responsible for the quality of the products / services delivered under the terms and conditions of this contract and all TOs. The Contractor’s proposed QCP shall be submitted to the Contracting Officer (KO) through the respective COR for review within 30 days after date of contract award. The plan shall ensure all services and deliverables required by the TOs are delivered IAW all the requirements outlined in the respective PWS associated with each TO, as well as the PRS. The Contractor’s QCP shall implement procedures which identify, prevent, and ensure non-recurrence of defective services. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances;

procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re- occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide the Government with their quality control documentation. The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 10 days. If the Government has provided comments, the Contractor shall then have 5 days to submit a Final QCP. After receipt of final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by KO NLT 5 days prior to the anticipated change and before implementation by the Contractor.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek, to include President Executive Orders, unless otherwise directed by the Contracting Officer (KO). When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th President Executive Orders

1.6.4 Operating Hours: The Contractor shall perform the services described in this PWS and individual TO during normal working hours. Contractors may be required to work a variety of schedules to accommodate the training requirements. Weekend, shift work and other hours required outside the normal hours will be coordinated between the Contractor representative and the KO and/or COR. Field exercises and Command Post Exercises may require 12-hour shifts due to the tactical nature of the environment. The Government will strive to provide 10 days notice to the Contractor prior to a shift or schedule change; however, extenuating circumstances may necessitate last minute schedule changes/adjustments. All changes must be within the scope of the task order contract. If there is doubt, contact the KO. For hours operations other than normal, planned and unplanned situations may require extended hours of operations, to include military exercises, contingency operations, or weather emergencies. When the Contractor requires access to a work area during a time that conflicts with a mission requirement (e.g., training area/range during a field exercise, various fields, and buildings during a rehearsal, or actual ceremony/Very Important Person (VIP) visit); the Contractor shall schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal hours of operation. The Contractor shall make available fully qualified personnel to perform services and satisfy requirements outside of normal operating hours. Further, In the event of a government shutdown/work stoppage, the Commander and/or Requiring Activity’s (RA) senior leadership has the discretion to determine if Contractors will continue to perform IAW respective PWS and/or other designated duties within their Area of Operations. The RA will inform the Contractor’s PM of this decision. The Contractor shall ensure the availability of personnel to perform services and satisfy training and/or work requirements. The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide; however, they may differ. Please refer to the following.

1.6.4.1 Government Facility Office Hours: The Government facility office hours are 0800 to 1700, and days Monday through Friday, except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. However, operational hours may vary in some individual task order contracts. Unless otherwise noted in individual task orders contracts, the Contractor shall perform majority of the work during normal hours of operation.

1.6.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0800 to 1700), Monday through Friday. The Government facility may be open or closed during local or national emergencies, administrative closings, or similar Government directed facility closings will be communicated by the Contracting Officer to the Contractor. However, operational hours may vary in some individual task order contracts.

Unless otherwise noted in individual task orders contracts, the Contractor shall perform majority of the work during normal hours of operation.

1.6.4.3 Contractor Support Hours: The Contractor shall provide normal operations support between the hours of 0800 to 1700), Monday through Friday. Operational hours may vary in some individual task order contracts. Unless otherwise noted in individual task orders contracts, the Contractor shall perform majority of the work during normal hours of operation. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.6.5 Training Holidays: Historically, military personnel are granted training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant. Further, Holiday Block Leave (HBL) (TRADOC’s unique time when Students and trainees depart Army schools and training centers in mid-December for the 2-week holiday period IAW AR 600-8-10, Leaves and Passes). The COR will provide the contract PM a list of training holidays on an annual basis. Contractor employee services will not be required during the 2-week Christmas / New Year Holiday period and training holidays unless specified in the individual task order contracts.

1.6.6 Weather Conditions: In the event of inclement weather, the Contractor shall report for work IAW the assigned work location’s Inclement Weather Policy (see Part 6, Applicable Publications, Fort Lee Policy 20-8, 25 Aug 20, Operating and Release Procedures during Adverse Weather conditions). All Contractors under this contract are considered “non-essential personnel.”

1.6.7 Place of Performance: The work to be performed under this contract will be performed primarily at Fort Gregg-Adams, VA, but may also include other SCoE element training sites to include: Joint Base Langley Eustis (JBLE), Virginia (formerly known as Fort Eustis), Fort Walker, Virginia (formerly known as AP Hill) and Joint Expeditionary Base Fort Story, Virginia; Fort Liberty, North Carolina (formerly known as Fort Bragg); Fort Carson, Colorado; Fort Drum, New York; Fort Cavazos, Texas (formerly known as Fort Hood); Fort Stewart, Georgia; Fort Sill, Oklahoma; Fort Jackson, South Carolina, Fort Eisenhower, Georgia (formerly known as Fort Gordon); Fort Leonard Wood, MO; and Eglin Air Force Base, Florida; and McAlester, Oklahoma and its Regional Training Sites (RTS). Performance could also be located at temporary duty (TDY) sites throughout CONUS and OCONUS. TOs requiring work performance at other locations will be specified in detail in each individual TO.

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: Contractor personnel performing work under this contract and TOs must meet the security requirements at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW with the DoD Contract Security Classification Specification (DD Form 254), which is currently accessible at the following link: http://www.dtic.mil/whs/directives/forms/eforms/dd0254.pdf As for Facility Clearance (FCL), the highest-level of FCL required for the Contractor to perform on this contract is SECRET. The Contractor will have at least a SECRET FCL in place at time of contract proposal. The contractor is not required to safeguard any classified material at its own facility. The security requirements applicable to this contract are described in the DD Form 254.

All TOs involving classified work performed by the contractor will have its own TO DD 254. The Contractor may subcontract classified work to US companies that already have a valid SECRET FCL as verified by the Government Requiring Activity's servicing Security Office.

1.7.2 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the level in the Defense Information System for Security (DISS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are IAW the DoD Contract Security Classification Specification DD Form 254. The Contractor shall ensure that Contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2 Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contractor shall ensure the employee complies with the DoD Security Agreement (DD Form 441), and the NISPOM rule at 32 Code of Federal Regulation (CFR) Part 117, effective 24 Feb 2021. The NISPOM is the National Industrial Security Program Operating Manual to which contractors must implement and comply.

Contractor personnel must maintain the SECRET eligibility for the duration of the contract. The security requirements are in accordance with DD Form 254, Department of Defense Contract Security Classification Specification. Contractor personnel are subject to having access to classified information up to and including SECRET, and through the compilation of controlled unclassified information (CUI), at meetings on communications systems and cybersecurity, and through the analysis process of information pertaining to these systems and cybersecurity protocol. Further, all security requirements as specified in each TO and as detailed in the DD Form 254 IAW the contract. Performance under this PWS may require contractor personnel to receive or access data and information proprietary to a government organization, private industry, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the Government or others. If a security clearance is required, interim coverage may be obtained from the Department of Defense. Surveillance of DD Form 254 requirements will be executed at the TO-level. The Contractor shall comply with all security requirements and the requirements specified herein. The Contractor shall establish and implement security procedures to include processing security clearances, access to controlled areas, control of classified material and equipment, security of vehicles, facilities, and equipment, and handling of sensitive and pilferable material. The following regulations should be used as a guide for developing effective security plans: AR 190-11, AR 190-13, AR 190-51, AR 380-5, AR 25-2, AR 380-49, AR 380-67, ATP 3-39.32, 32 Code of Federal Regulations Part 117 (National Industrial Security Program Operating Manual). The Contractor shall report suspected criminal activity or abuse of Government Property to the Provost Marshal Office (PMO), KO or COR. The Contractor shall comply with all activity security requirements. Any inaction taken by the Contractor which subsequently results in adverse action taken against the Contractor does not negate their obligations under any TOs issued.

1.7.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Importantly, the Contractor shall be aware of and comply with the requirements associated with installation access control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements. The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.7.3.1 Access and General Protection/Security Policy and Procedures: The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the Installation PMO, Director of Emergency Services, or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes. Moreover, for contracts that require handling or access to classified Information, the Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with (1) the Security Agreement (DD Form 441 / DD Form 441-1), including the National Industrial Security Program Operating Manual, which has been furnished to the Contractor.

1.7.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 5 work days.

1.7.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 5 work days.

1.7.3.4 Common Access Card (CAC) Policy and Procedures: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with regulatory requirements. The contractor employee shall obtain a CAC issued by the Government, for which all security requirements are specified in each awarded TO and as detailed in the DD Form 254 included within the contract, as detailed in paragraph 1.7.4. Each contractor employee will complete AHRC TASS Form 1, CAC Application, and processed through respective COR and Security Manager. Finally, it will be processed and entered into the Mission Partner Identity, Credential and Access Management (MP ICAM) [replaced the Trusted Associate Sponsorship System (TASS)] database by the Mission Partner Affiliation Sponsor (MPAS) [formerly known as the Trusted Agent (TA)], which is operated by the Defense Manpower Data Center (DMDC).

Each school / organization has an appointed MPAS to manage TO contractor’s CAC requirements. CORs will coordinate with the respective MPAS to obtain and retrieve contractor employees’ CACs. MP ICAM is an automated system to allow contractor employees’ personal information to be verified when applying for a new or renewal CAC. Once the contractor employee’s information is registered and the completed CAC request information is processed, MP ICAM will electronically forward the information to the MPAS for verification and approval.

Once verified and approved, the MPAS will authorize the contractor employee via MP ICAM the required CAC. The Contractor employee will be directed to go to the designated Real-Time Automated Personnel Identification System (RAPIDS) Issuing Facility, also known as the ID Card Section, to obtain the CAC. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract. Should an employee be terminated or departs prior to the contract expiration, the Contractor shall ensure the employee turns in CAC to the respective COR for removal from MP ICAM within 24 hours of departure or termination. The COR will notify the MPAS of the Contractor’s change of status and return the CAC to the Issuing Facility. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee.

Note: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated Tier 1, equivalent, or higher investigation in accordance with Army Directive 2014-05.

The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilitates on behalf of the DoD on a recurring basis for a period of 6 months or more. After review of pending investigation, the Centralized Suitability Service Center (CSSC) may issue an interim adjudication and determine that Subject is eligible for a CAC.

1.7.4 Background Checks / Investigations: Contractor personnel shall meet the personnel security requirements for access to classified information (no higher than SECRET) while performing under this contract IAW AR 380-67, AR 380-5, and National Industrial Security Program Operating Manual (NISPOM). Contractor personnel will be U.S. citizens and have a valid T3 investigation with Secret or Interim Secret eligibility at the start of this contract as verified by the CASCOM G-32. For positions not requiring classified access, all contractor personnel assigned will have at minimum a valid and favorably adjudicated Tier 1 investigation (or equivalent or higher) for HSPD-12 CAC credentialing and access to Government computer systems as verified by the Government RA's servicing Security Office. The exception are those contractor personnel assigned to positions as identified in the contract/task order, for example, Small Arms Repairers, which is a non-critical sensitive position requiring the Tier 3 investigation for Fitness (not a National Security position requiring classified access). All contractor personnel in positions requiring classified access will have a valid Secret clearance eligibility at the start of contract duties as verified by the Government RA's servicing Security Office. Contractor personnel may start with an Interim Secret clearance eligibility as determined in writing by the respective COR. All contractor personnel performing on this contract are considered in Information Technology III (IT-III) designated positions (non-sensitive). Contractor personnel in non-sensitive positions (requiring a CAC and IT-III access) without a record of an investigation that meets the HSPD-12 CAC credentialing requirements, or has had a 24-month break or more in Federal affiliated service since their last personnel investigation by the Federal government will be processed for the Tier 1 investigation by the Government RA's servicing Security Office within 7 work days of the contractor employee starting the contract. In the event a contractor employee is significantly delayed (as determined by the respective COR) with obtaining Interim/Final CAC eligibility, the Contractor is still required to perform the services and meet contract/task order requirements. The same applies to contractor personnel in non-critical sensitive positions requiring a favorable Fitness determination. These individuals will be processed by the Government RA's servicing Security Office for the Tier 3 investigation (no clearance), if there is no record of an investigation or a 24-month break or more in Federal-affiliated service since their last personnel investigation.

1.7.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The RA will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the RA. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the RA. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the RA. The Contractor shall forward a copy to the Contracting Officer via the COR and the RA of each favorable background check within 5 days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the KO via the COR and the RA of each unfavorable background check within 5 days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination. Further, all contractor employees performing work under this PWS shall be citizens of the United States or have a valid U.S. work permit. All employees under this contract and subsequent TOs must be able to speak, write, and comprehend the English language.

1.7.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use IAW the Army Physical Security Program (AR 190-13). The Contractor shall be responsible for the security of all GFP. The purpose of physical security is to prevent unauthorized entries or theft of Government property. The Contractor shall secure all Government Furnished Facilities (GFF) when not occupied by Contractor personnel. All government property shall be signed out on a hand receipt as appropriate.

1.7.5.1 Fraud, Waste, and Abuse: The Contractor shall maintain a proper work ethic and abide by all government rules, regulations, and safety requirements regarding Government Furnished Property (GFP) provided for performance under this PWS and subsequent TOs.

Contractor personnel shall be on alert for suspected situations of fraud, waste, and abuse against the Government that are observed during the performance of this PWS. The Contractor shall take corrective action within the contractor’s area and immediately report these situations to the KO and/or COR.

1.7.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.8 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall prohibit the use of keys issued by the Government to any person other than the Contractor’s employees authorized to use the keys. The Contractor shall provide a list of authorized employee’s names for purpose of key and building access rosters. All keys shall be signed out when given to the contractor for accountability purposes.

No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall report lost or stolen keys to the respective COR NLT the beginning of the next duty day. The Contractor shall return all keys when no longer needed, at the end of the PoP, or when their employee is no longer working on the TO contract.

1.8.1 In the event keys, other than master keys, are lost or duplicated, Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.8.2 The Contractor shall prohibit the use of Government issued keys / key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

Note: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Plan and the Quality Control Plan, such as procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

1.9 Treatment of Students: Contractor employees must adhere to TRADOC Reg. 350-6, Enlisted Initial Entry Training (IET) Policies & Administration, AR 350-1, Army Training and Leader Development, and other policies associated with individual courses which will be provided by the Government with the TO. The contractor must treat all Students in a professional manner and shall not accept personal remuneration for services rendered in the performance of duty. The Contractor shall not engage in social activities with Students unless specifically invited by the appropriate government official. Student interaction shall be consistent with Sexual Harassment Policies including the Army’s Sexual Harassment/Assault Response and Prevention (SHARP) program. Further, the Contractor, and its employees in positions of training (i.e., Instructors, Instructor/Writers, Trainers, etc.) IMT Soldiers or other military or civilian student members will adhere to DODI 1304.33, dated 28 Jan 15 (C1 5 Apr 17); and complete and sign DD Form 2982. Violations of any part of DODI 1304.33 and/or DD Form 2982 paragraph 7.a. through 7.n., not granted an exception in paragraph 8 of DD Form 2982, will require that the Contractor take action IAW paragraph 1.7.4., of this contract.

1.9.1 Suitability: Contractors shall not employ any individual with an “Other than honorable”, “Bad Conduct” or “Dishonorable” discharge from the military. Further, the Contractor shall not employ any individual with a misdemeanor and/or felony conviction, e.g., opioid abuse and distribution (selling), sexual assault, sexual harassment, stalking, or other similar offenses, etc.

1.10 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.10.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.11 Key Personnel: The following personnel are considered key personnel by the Government for this contract: Base Contracting Officer’s Representative (COR) / Task Order Level CORs and PM / Alternate PM. The Contractor shall provide a PM who shall be responsible for work performance. The PM shall also have full authority to act for the Contractor on all contract matters relating to daily operation of this contract and task order contracts.

1.11.1 Base / Task Order Contracting Officer’s Representatives (CORs / TL-CORs): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the

Contractor by the KO. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel. Further, the COR is not authorized to make any commitments or changes that will affect price, quality, quantity, delivery, or any other term or condition of the contract.

Only the KO has authority to make a determination on the above regarding commitments or changes. Importantly, the COR will assist in the technical monitoring or administration of a contract IAW FAR 1.604. Further, the COR is required to update and maintain their COR profile and submit their respective contracts, COR monthly performance reports, Monthly Status Reports (MSRs) and QASP, surveillance/inspection reports, correspondence, etc., in the Procurement Integrated Enterprise Environment (PIEE) within its respective categories. For classified contracts, the COR is responsible for forwarding a copy of the completed and signed DD Form 254 to the Cognizant Security Office (CSO), which is the servicing Defense Counterintelligence Security Agency (DCSA) Field Office, for the prime contractor and appropriate offices listed in the distribution section (Block 17) on DD Form 254 IAW AR 380-49, para 4-5.

1.11.2 Program Manager (PM) / Alternate PM: The PM / Allernate PM must successfully obtained a Bachelor’s Degree in either Management, Business Administration, Computer Science, Mathematics, Engineering or related discipline with five (5) years of experience in management of projects or in evaluating doctrinal literature, programs, JCIDS process and concept analysis OR an Associate's Degree in a related discipline with eight (8) years of experience in the management of similar projects or programs, and must demonstrate a minimum of 5 years’ experience within the past 10, working as a PM.

1.12 Key Positions and Point of Contact (POC) Requirements: The Contractor shall designate, in writing, a primary and an alternate PM for the contract. These key positions must have the authority to manage and commit resources under each contract / task order. The primary / alternate shall provide the necessary level of additional management and administrative oversight to achieve the quantitative, and qualitative requirements under each contract/task order and respective performance work statement. This primary/alternate shall manage the workforce and provide the required labor mix and that meet the requirements as provided by the contract/task order PWS. PM / Alternate PM shall notify the COR and the KO of any real or potential deficiencies in the personnel area as they occur. The PM / Alternate shall be available anytime contracted employee personnel are performing services, identified in each TO, on the installation. This notification does not relieve the Contractor of any performance shortfall.

1.13 Personnel Experience and Qualifications. The Contractor shall provide qualifications for any employee at the Government’s request. The qualifications shall include education, training, certifications, licenses, and professional work experience directly related to the duties and responsibilities identified in Part 5, Specific Tasks. Any employee not meeting the minimum requirements of the position or specific requirements specified in the PWS or TOs shall be replaced with a qualified individual. The Contractor shall use sound business, technical and managerial judgment, in understanding task order requirements, and organizing its work force.

1.14 IAW Special Contract Requirements section the contractor shall comply with FAR 52.222- 17 “Non- displacement of Qualified Workers”.

1.15 Employee Standards of Conduct. Contractors shall ensure that their written code of business ethics and conduct promotes an understanding of provisions within the Joint Ethics Regulation that govern their interactions with military and civilian employees. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army or SCoE / School involving contractor personnel, the Contractor will be notified and will be required to investigate the matter fully and provide corrective actions, if necessary to the COR. Any adverse or negative conduct will be reflected in the Contractor’s past performance via Past Performance Information Retrieval System (PPIRS) and/or Contractor Performance Assessment Reporting System (CPARs). The Contractor shall not employ nor provide any person whose performance of work would constitute a conflict of interest or an appearance of impropriety, within the meaning of the Standards of Ethical Conduct (5 Code of Federal Regulations (CFR) Part 2635). The Contractor and its Program Manager is responsible for the conduct of its employees and shall take prompt, reasonable, and appropriate disciplinary action against employees for misconduct and inappropriate behavior.