20170314_ATIA_Analysis_PWS.docx

Performance Work Statement (PWS)

Training and Doctrine Command (TRADOC) Combined Arms Center Combined Arms Center-Training Army Training Support Center Office of the TRADOC Capability Manager Army Training Information System (TCM ATIS)

Army Training Information Architecture (ATIA) Analysis, Customer Implementation, Functional Reviews, and Tier 2 Support

8 March 2017

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide analysis, customer implementation, functional reviews, and Tier 2 support for the Army Training Information Architecture (ATIA) systems. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform analysis, customer implementation, functional reviews, and Tier 2 support for the ATIA systems as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: TCM ATIS provides oversight of ATIA systems for training content development, storage, and delivery of Army doctrine, training and educational materials to Soldiers and units on a 24 hour-a-day/7 days a week basis at any location with internet access to the ATIA services. ATIA supports all three Army training domains (Operational, Institutional, and Self-Development). Use of the ATIA systems is critical to TRADOC and the Army to manage training products, Soldier qualification and training assets. Use of ATIA systems has improved oversight of limited training resources, and identified areas where modifications are necessary to manage training assets. ATIA includes six primary systems:

1.2.1 Training Development Capability (TDC). TDC provides Training Developers (TD) at the Centers of Excellence (COE) the automated tool used to develop training products described in TRADOC Regulation 350-70 (Unit Task List, Collective Task, Drill, Individual Critical Task List, Individual Task, Lesson Plan, Individual Training Support Package, Course, Program of Instruction, Course Administrative Document, Collective Training Support Package.

1.2.2 ATIA Legacy Applications system: ATIA Legacy Applications system is a system of systems, and is comprised of the following:

· Central Army Registry (CAR). CAR is a digital registry/repository that allows knowledge managers and authorized systems to publish training, education and doctrine content for use by Soldiers. CAR contains 34,000+ Field Manuals, Training Aids, Training Circulars, Collective/Individual Tasks, Drills, Individual Task Lists, etc. CAR is available in For Official Use Only (FOUO) and publically available versions via either desktop or mobile device, which enables discovery of content from any type of device at the user's point of need. CAR also has a Digital Rucksack capability that allows users to organize and share content they have found with others.

· TRADOC Application Gateway (TAG). The TAG is a Mobile Application Store that supports TCM-Mobile. Fully integrated with the Central Army Registry, TAG supports Apple and Android devices as well as mobile-friendly websites. TAG includes the desktop application, a mobile CAR application, and a mobile TAG application. TAG also provides support for distribution of Living Doctrine/Electronic Publication (ePUB) content.

· My Training Tab (MT2). MT2 provides easy access through a single portal to all training products. Soldiers access MT2 via the Army Knowledge Online (AKO) -> Services -> My Training. MT2 provides widget capability where AKO Single Sign-On (SSO)-enabled systems can share content in an integrated portal. MT2 is consistently the most popular page on AKO as reported by AKO's metrics.

· System Interface Services (SIS). SIS provides business interfaces that allow systems to share data, and share business processes. SIS uses a Net-Centric service design based on Representational State Transfer (REST) web services. SIS provides an enterprise interface to Army Training Requirements & Resources System (ATRRS) used by several training management and delivery systems. SIS provides Application Program Interfaces (APIs) that support delivery of data from training development systems to training delivery and training management systems including support for automation of the TRADOC Training Requirements Analysis System (TRAS) and Institutional Training Resource Model (ITRM) processes.

1.2.3 Training Support Materiel Armywide Tracking System (TS-MATS). TS–MATS is the Army’s system of record for collecting and maintaining TADSS inventory, maintenance, use and workload information for all Armywide and TRADOC Training Aids, Devices, Simulators, and Simulations (TADSS) and ARNG unique TADSS. This single source, single collection method is critical in managing all aspects of TADSS life cycle management, maintenance, and defining requirement for the Army training needs.

1.2.4 Inventory and Distribution Management System (IDMS). IDMS is an online Ordering and Warehouse Management tool for printed courseware materials produced and warehoused at ATSC.

1.2.5 System Training Plan (STRAP) Writing Tool (SWT). SWT provides a collaboration mechanism to develop and version control STRAP documents between users at disparate sites. SWT also enables staffing at multiple levels of approvals and tracks comments

1.2.6 Interim Enterprise Scheduling Capability (iESC). IESC is a web-based application currently hosted in the TCM ATIS data center that provides minimal scheduling support to the Maneuver Center of Excellence at Fort Benning, GA.

1.3 Objectives:

1.3.1. The Contractor shall provide functional analysis, design specification, functional reviews, and programming feedback on system compliance with policy and with functionality as specified within Government approved Use Case/Function Point (UC/FP), Story Card (SC), Wire Frame (WF), and Functional Test/Review Matrix (FTM) specifications documentation. The Government will provide documentation formats as Government Furnished Information (GFI). Execution of these requirements will be in accordance with government-approved schedules with other agencies and offices and on the system-based tasks in Part 5.

1.3.2. The Contractor shall provide for continuity of user familiarization by providing training of system functionality for the systems identified in Part 5 through the use of job aids, on-line help, training, training support packages and lessons to be executed through online, onsite and self-paced downloadable tools.

1.4 Scope: Contractor shall provide functional requirements analysis, product design specifications for applications, application design reviews and validation of acceptance criteria, user assistance, user training as required, and Tier 2 help desk support for ATIA systems and services identified in Part 5. This support shall include development and maintenance of architectural documentation consistent with the Department of Defense Architecture Framework (DODAF); applications design and functional review documentation; information assurance documentation; and functional help desk support. Execution of this work shall require communication and coordination with other government agencies and Contractor personnel. The Government will schedule work by tasks as listed in paragraph 5.0 below. The Performance Requirements Summary (PRS) identifies workload, by area and task, by the reference task and paragraph number. Travel to other Government locations within the Continental United States (CONUS) may be required with potential travel to outside CONUS locations.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and one (4) 12-month option years. The Period of Performance is as follows:

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see Federal Acquisition Regulation (FAR) 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement and maintain an effective Quality Control (QC) System that includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance for all contract requirements. The Contractors’ QCP must contain a systematic approach to monitor operations in order to ensure providing the Government with acceptable services/products. The QCP, as a minimum, shall address:

· continuous process improvement

· procedures for scheduling, conducting and documentation of inspection

· discrepancy identification and correction

· corrective action procedures to include procedures for addressing Government discovered non-conformances

· procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies

· procedures for trend analysis

· procedures for collecting and addressing customer feedback/complaints.

The Contractor shall provide their quality control documentation to the Government within 30 calendar days after contract award. The Contractor shall submit three copies of a comprehensive written QCP to the Contracting Officer (KO) and Contracting Officer Representative (COR) within five working days when the Contractor makes changes and thereafter. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system and QCP.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: The Government does not require the Contractor to provide service on Federal Holidays. Federal law (5 U.S.C. 6103) establishes the following public holidays for Federal employees.

1.6.4 Hours of Operation: The Contractor is responsible for conducting business between the hours of 8 AM to 5 PM Eastern Time Zone, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is open. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The Contractor shall perform work under this contract at the Office of the TCM ATIS, Fort Eustis, VA unless otherwise specified in the PWS. The Government may permit work under this contract from an off-site location at no additional cost to the Government under special case-by-case circumstances approved by the COR. The Contractor’s access to military installations is subject to the Access and General Protection/Security Policy and Procedures in paragraph 1.6.8.3. Compliance with those policies and procedures or the occurrence of other circumstances may delay a Contractor’s access to an installation. When that occurs, the Contractor may be required and/or permitted to perform this contract from an off-site location at no additional cost to the Government.

1.6.6 Type of Contract: The Government contemplates award of a firm fixed-price contract resulting from this solicitation.

1.6.7 Security Requirements: Contractor personnel performing under this task order will not require access to classified military information (CMI) or systems however, must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR or equivalent for Common Access Cards (CAC) issuance and/or network access. Written Visit Authorization Letters (VAL) will be sent to the Army Training Support Center (ATSC) Security Management Office Bldg. 1900. Joint Base Langley/Eustis, VA 23604-5166.

1.6.7.1 Contractor personnel are required to possess a U.S. Citizenship and have a favorable National Agency Check with Inquiries (NACI). Contractor employees must be able to obtain a favorable NACI completed within 30 days of commencement of duties.

1.6.7.2 Contractor must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR or equivalent for Common Access Cards (CAC) issuance and/or network access. Investigations have to be opened/scheduled at OPM and favorably reviewed by the government. The Government will submit background investigations for positions that require Common Access Card (CAC) and/or IT access only. For contractors, the minimum requirement for access to federal information systems is as follows: Tier 5 (T5) Single Scope Background Investigation (SSBI/SF 86); Tier 3 (T3) a NACLC (SF 86) and TIER 1 (T1) (SF 85). Prior to CAC issuance, the NAC (FBI 10 point FBI fingerprint check) must be completed without adverse comment, and the TIER 1 (T1) or equivalent MUST BE SCHEDULED/OPENDED AT OPM. CACs will not be issued before the fingerprint check results have been completed and the investigation has been submitted to OPM and favorably reviewed by the government. FINGERPRINTS AND THE APPROPRIATED INVESTIGATION WILL BE SUBMITTED BY THE GOVERNMENT.

1.6.7.3 The Contractor shall not permit personnel who knowingly violate security policies or directives to perform any requirements of this contract.

1.6.7.4 Unauthorized Disclosures: The Contractor shall neither publish nor disclose, in any manner, without the Contracting Officer’s prior written consent, the details of any safeguards either designed or developed by the Contractor under this contract or otherwise provided by the Government. All information should be considered sensitive and guarded to prevent unauthorized disclosure. Contractors and their employees working on this contract will be required to sign Non-Disclosure Agreements (NDAs) which will to be kept on file with the Contracting Officer

1.6.7.5 Answering Telephones: Contractor personnel shall identify themselves as a Contractor employee when answering Government telephones.

1.6.7.6 Electronic Mail: When Contractor personnel send e-mail messages to Government personnel while performing this contract, the Contractor’s e-mail address shall include the company name together with the person’s name. When it is necessary for Contractor personnel to have a user address on a Government computer, the Government shall ensure that person’s e-mail address includes the name of the company and indicates “Contractor”.

1.6.7.7 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each scheduled work period, the Contractor shall secure all Government facilities, equipment, and materials.

1.6.8 Special Qualifications: All Contractor employees must complete the Department of Defense Cyber Awareness course and/or other DoD mandated training deemed necessary for NIPRNET access as a minimum training requirement.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The Contracting Officer has designated a contracting officer’s representative (COR), in writing, to assist in the technical monitoring and administration of this contract. The COR will serve as the primary point of contact between the Government and the contractor. The Government will provide the contractor with a copy of the COR’s designation which outlines the extent of the COR’s authority to act on behalf of the contracting officer.

1.6.11 Key Personnel: Contractor shall designate in writing to the COR and the KO, a Program Manager (PM) as the point of contact (POC) on all contractual matters. The Contractor shall provide the name, telephone number, fax number, e-mail address, as well as the individual's level of authority to contractually bind the Contractor. The Contractor shall submit the same information for any person acting as an alternate to the COR and the KO. The Contractor shall furnish to the COR and the KO a copy of the Contractor’s organizational chart which includes the personnel roster as proposed for the performance of this effort prior to the commencement of work. The organizational chart and personnel roster shall include names, addresses, and telephone numbers of the Contractor’s point of contact, supervisory personnel, and key management personnel that shall serve as a focal point between the Contractor and the Government to resolve problems and emergencies. The Contractor shall make certain that the chart remains current at all times and shall notify the COR and KO immediately, in writing, whenever changes are made. The Government shall consider the Contractor's PM and Alternate PM as Key Personnel. The Contractor shall submit their resumes with its proposal and their departure will require replacement by a person with equivalent skills, experience, and be subject to Government approval. The paragraphs below identify other technical subject matter experts (SMEs) that prior contractors have utilized under prior contracts. The Contractor shall ensure that the technical SMEs who will perform the listed or similar functions under this contract possess the specified qualifications or experience.

1.6.11.1 Program Manager: The PM shall be the point of contact with the Contracting Officer, and/or his or her representative, and shall coordinate all of the work ordered by task orders. The PM is responsible for day-to-day management of overall contract support operations. This can involve multiple projects and groups of personnel at multiple locations. Organize, direct, and coordinate the planning and production of all contract support activities. General experience should include ten or more years of experience involving design, development, and delivery of technical training and training products and the direct supervision of technical personnel involved in the life cycle management support of complex systems.

1.6.11.2 Application Systems Analyst: Architect, Support studies and analysis of subjects including but not limited to: military and civilian training and education individual and collective training development, training management, training products, training systems, and requirements research and analysis. Perform as Contractor team leader, study team member, instructor, technical expert, or training developer with tasks that may include but are not limited: to preparation and presentation of briefings; preparation of technical reports and documentation; training system support; coordination and preparation for meetings and workshops; and database research and development. Ten or more years’ experience in a particular functional area, gained either through work in commercial enterprises or in active duty military service. Specialized Experience: Five or more years’ experience in training, doctrine, military instruction or other adult-level training programs, distance learning, or successful completion of military training in specific military occupational specialties related to the subject matter of the particular project. Five or more years’ experience in analyzing and developing training requirements and designing training programs. Two or more years of experience in the specified functional area. Two or more years’ experience in education research, planning curriculum, evaluating instructional material and teaching aids, and writing reports manuals and training courses.

1.6.11.3 Training Specialist: Five or more years’ experience in developing programs of instruction, courseware, or lesson plans in support of specialized training for training audiences. Two or more years of experience in computer based training or distance learning. Two or more years’ experience in education research, planning curriculum, evaluating instructional material and teaching aids, and writing reports manuals and training courses.

1.6.11.4 Configuration Management Specialist (Senior): Provides configuration management planning. Describes provisions for configuration identification and change control. Regulates the change process to incorporate approved and validated changes only into product documents.

1.6.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. Contractor employees shall wear ID Badges at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall furnish a list of issued identification cards to the Contracting Officer and Contracting Officer Representative prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. All documents or reports produced by Contractors shall be marked as Contractor products and/or appropriate disclose Contractor participation.

1.6.13 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.13.1 Employee Roster. The Contractor shall maintain a current roster of employees performing tasks under this contract that includes the employees’ names and contact information. The Contractor shall provide the roster to the COR on the contract start date, and shall provide updated rosters as changes occur.

1.6.14 Contractor Travel: This category includes travel (outlined in 5.11), reproduction, and mailing expenses associated with training activities and visits to Contractor facilities. It could also entail the Contractor renting suitable training venues.

1.6.15 Data Rights: The Government has unlimited rights to all documents produced under this contract. All documents, and similar artifacts, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. The Contractor may not use or sell these documents and materials without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and the Contractor may not use them for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that the Contractor cannot satisfactorily avoid or mitigate any such OCI, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted OCT affected contracted requirements.

1.6.17 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost, misplaced, or used by unauthorized persons. NOTE: All references to keys include key cards. The Contractor shall not duplicate any Government issued keys. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.18 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government performs replacement of locks or re-keying, the Government shall deduct the total cost of re-keying or the replacement of the lock or locks from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government shall replace all locks and keys for that system and deduct the total cost from the monthly payment due the Contractor.

1.6.19 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.20 Anti-terrorism:

1.6.20.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 90 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO if a COR is not assigned) within 15 calendar days after completion of training by all employees and subcontractor personnel. Location of online AT Level I awareness training will be provided at contract award.

1.6.20.2 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language requires U.S.-based Contractor employees and associated subcontractor employees to make available and to receive government-provided AT awareness training specific to the area of responsibility (AOR) as directed by Army Regulation (AR) 525-13. The combatant commander directs specific AOR training content, with the unit Anti-Terrorism Officer (ATO) being the local point of contact.

1.6.20.3. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense (DoD), Headquarters, Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.20.4 Contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Government will issue a contractor employee a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

At the discretion of the sponsoring activity, the Government may issue an initial CAC based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.20.5 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). The Contractor will use this locally developed training to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 90 calendar days of contract award and within 90 calendar days of new employees' commencing performance, with copies of the training certificates submitted to the COR no later than 15 calendar days after contract award.

1.6.20.6 Access to government information systems: The Government shall register all Contractor employees with access to a government information system in the Army Training Certification Tracking System (ATCTS) at commencement of services. All Contractor employees must successfully complete the DoD Information Assurance Awareness training prior to access to the information systems and then annually thereafter. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.7 Operations Security (OPSEC) Training: Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.8 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in Department of Defense Directive (DoDD) 8570.01, DoDD 8570.01-M and AR 25-2 within six months of employment. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.9 Information Assurance (IA)/Information Technology (IT) Certification: Per DoDD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoDD 8570.01-M and must be completed upon contract award. All Contractor employees must complete annual IA/IT training. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.10 Threat Awareness Reporting Program (TARP): For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. All Contractor employees must complete annual TARP training. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.20.11 Combating Trafficking in Persons General Awareness Training: All Contractor employees and associated sub-contractor employees must complete Combating Trafficking in Persons General Awareness training annually. Contractor shall provide copies of the training certificates to the COR no later than 15 calendar days after completion.

1.6.21 Special Qualifications:

1.6.21.1 The Government will submit background investigations for positions that require a CAC and/or IT access only. For Contractors, the minimum requirement for access to unclassified federal information systems is as follows: IT-II access, a NACI (SF86) and IT-II access, a NACI (SF 85). Prior to CAC issuance, Government must complete a NAC (FBI 10 point FBI fingerprint check) without adverse comment, and the NACI or equivalent MUST BE INITIATED. The Government will not issue a CAC before completing the fingerprint check results and submitting the investigation. THE GOVERNMENT WILL SUBMIT FINGERPRINTS AND THE APPROPRIATE INVESTIGATION.

1.6.21.2 Contractor shall submit a Visit Authorization Letter (VAL) to Army Training Support Center (ATSC) Security Manager, located in Building 1900, Joint Base Langley/Eustis, VA 23604-5166, for “each” person providing support to the contract.

1.6.21.3 Installation Security Office will submit all background investigations on prospective Contractors requiring CAC and/or network access.

1.6.21.4 The 733rd Security Forces Squadron will conduct background checks on all Contractor personnel requiring access to the installation.

1.6.22 Phase In /Phase Out Period: Not applicable.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3 CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 DELIVERABLE. Anything that a Contractor can physically deliver, but may include non- manufactured things such as meeting minutes or reports.

2.1.7 GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8 Key Personnel. Contractor personnel that the Government evaluates in a source selection process and that the Contractor may require to use in the performance of a contract by the Key Personnel listed in the PWS. When the Government uses key personnel as an evaluation factor in procurement, the Government can reject an offer if it does not have a firm commitment from the persons listed in the proposal.

2.1.9 Lifelong Learning. A mixture of traditional schoolhouse resident education with education presented by distance learning techniques to other locations.

2.1.10 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11 QUALITY ASSURANCE. Procedures the Government performs to verify that services performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.12 QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.13 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.14 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.15 SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.16 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.17 WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2 ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide Contractor personnel with access to computers and network connectivity similar to those used by government personnel.

3.2 Facilities: The Government shall provide Contractor personnel adequate working space and furnishings similar to that provided for Government employees at all TRADOC Centers and Schools. This includes computers, network services (NIPRNET, etc.), and phones and other data collection equipment/software as determined necessary and as required by specific tasks outlined in this PWS.

3.3 Utilities: The Government, at the Joint Base Langley-Eustis location, will provide all utilities in the facility be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government, at the Joint Base Langley-Eustis location, will provide computers, printers, scanners, fax machines, and other standard office equipment for the contractor staff to provide the support outlined in the PWS. If the Government provides laptops, Contractor Personnel will ensure that the classification of information stored on the laptops matches the classification rating of the laptops.

3.5 Materials: The Government, at the Joint Base Langley-Eustis location, will provide necessary office supplies for the contractor staff to provide the support outlined in the PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Basic Services. The Contractor shall provide all personnel, supervision and non-personal services necessary to perform analysis, customer implementation, functional reviews, and Tier 2 support for the Army Training Information Architecture system as defined in this Performance Work Statement, except for those items specified as government furnished property and services.

5.2 Planning and General Tasks:

5.2.1 Task Execution Plan (TEP). The Contractor shall plan, establish and implement execution of tasks within this PWS throughout the period of performance. In addition to the Execution Plan for this contract, specific documentation and deliverables are required for changes approved by the government in the sustainment effort. These changes by policy, directive, or from the Problem Reports or Requirements tasks require the Contractor to assess the impact of the change and provide a plan to implement the change in terms of time and materials. The Government shall use that information for decision and prioritization. The Contractor shall provide monthly updates to the TEP to the COR NLT the fifth business day following the end of the reported month.

5.2.2 Contract Work Breakdown Structure, Resource Loaded Network and Organizational Mapping (CWBSOM). The Contractor shall develop and maintain a CWBSOM using MS Project to provide a project plan with the alignment of resources to each task. The Contractor shall provide to the COR a baseline CWBSOM and Execution Plan within 15 calendar days of contract award. The CWBSOM shall address management and scheduling of tasks, responsibilities, standards, practices and conventions, reviews and audits, documentation development, database interfaces requirements, problem reporting and corrective action, techniques, methodologies and quality assurance. The CWBSOM shall be updated monthly by the fifth calendar day of each month or as major changes occur during the contract period of performance. The Contractor shall maintain a detailed schedule of project events and recommend project schedules, including review and evaluation techniques that provide for the earliest delivery schedule while at the same time satisfying all requirements in a cost-effective manner. The project schedule shall be represented in MS® Project format showing dependencies among tasks including predecessors and successors such that the critical path can be determined and displayed in Gantt and Performance Evaluation and Review Technique (PERT) charts. The Government must approve schedule changes prior to implementation. The Contractor shall provide monthly updates to the CWBSOM to the COR NLT the fifth business day following the end of the reported month.

5.2.3 In-Progress Review Meetings. The Contractor shall hold in-progress review (IPR) meetings at a preapproved/coordinated time monthly during the period of performance. The government will approve the IPR frequency. The IPR meetings shall be no longer than two (2) hours and shall include in attendance the Contractor employees, Project Manager, and the COR. Discussion between the Contractor employees and the COR may occur informally. The Contractor shall schedule IPRs to make certain that the government is able to review progress and task completion monthly. These IPRs shall include, but not be limited to, demonstrations by the Contractor of task completion, review of progress, and clarifications of requirements. The Contractor shall provide digital copies of any materials to be used during a monthly IPR as read-ahead material to the COR not later than (NLT) two business days prior to the IPR.

5.2.4 Contract Responsibility Assignment Matrix. The Contractor shall provide a matrix identifying Contractor personnel Responsible, Accountable, Supporting, Consulted, or Informed (RASCI) for performing all tasks, specified and implied, identified in the PWS. The Contractor shall provide monthly updates to the RASCI to the COR NLT the fifth business day following the end of the reported month

5.2.5 Weekly Status Reports: The Contractor shall provide a comprehensive weekly status report to the COR on the first morning of each workweek (normally Monday, but moved to Tuesday if Monday is a federal holiday). The report shall include accomplishments and new/unresolved problem reports that have occurred since the last report. The PM, Alternate PM, or designated representative shall informally brief the report to the COR and the Functional Integration Team Chief that morning. The Contractor shall provide electronic copy of each meeting’s minutes via email to the COR NLT 24 hours following meeting conclusion and once approved, shall retain a copy of the approved minutes in an electronic repository as direct by the Government.

5.2.6 Daily Scrum: The Contractor shall conduct a daily 5-10 minute meeting (scrum) with the COR and Functional Integration Team Chief at 1500 Eastern of every workday. The Contractor shall briefly summarize accomplishments completed since the previous scrum.

5.2.7 Final Annual Report: A final report shall be provided to the COR before completion of annual period of performance. A First Draft is required within 90 calendar days before completion of annual period of performance. A Second Draft is required within 45 calendar days before completion of annual period of performance. Contractor shall provide the final report which shall includes a listing of all accomplishments and be in a high level, executive style, briefing document 10 calendar days before completion of annual period of performance.

5.2.8 Meetings, Conferences, and Audits: The Contractor shall plan, host at ATSC, or at a mutually agreed upon location, attend, coordinate, support, and conduct the meetings, conferences, and audits described in the succeeding subparagraphs.