Attachment_5_-_Sample_Task_Order_PWS_-_SDVOSB.pdf

SDVOSB SAMPLE TASK ORDER Revised 30 Aug 16

PERFORMANCE WORK STATEMENT

Ordnance School 91B Instructor/Writers

1. INTRODUCTION.

1.1 ORGANIZATION. SCoE, U.S. Army Ordnance School, Fort Lee, VA 23801-2102

1.2 BACKGROUND. This task order provides Instructor/Writers and training support services for the Ordnance School mission of training Army personnel to the highest standard in 91B-Wheeled Vehicle Mechanic. Lack of Instructor/Writers and training support services will degrade existing resources and capabilities, and put the mission and the safety of Soldiers at risk.

The additional Instructor/Writers and training support service personnel will result in providing the operating force skilled Soldiers, which would not otherwise be available. The mission of the US Army Ordnance School is to ensure the combat commander is supported during Army, joint, and combined operations by providing Mechanical and Maintenance Proponency expertise, materiel concept suggestions, and organizational structure input to Combat Developers; produce mission focused, motivated Ordnance officers, warrant officers, enlisted Soldiers, Marines, Airmen, and civilians who are technically competent in the mechanical maintenance management, diagnostic equipment arenas; and provide Soldier and family support systems that support the Ordnance Soldier and family.

1.3 PERIOD OF PERFORMANCE. The period of performance for this task order is 16 May 2016 through 15 May 2017.

1.4 PLACE OF PERFORMANCE. Performance locations may include classrooms, and various offices/buildings/designated training areas at Ft. Lee, VA. Fort Lee is the full-time duty location for all positions on this task order. Contract employees shall not be reimbursed for travel to their assigned full-time duty location.

1.4.1 Program Manager/Contractor Point of Contact: The contractor shall provide a Program Manager (PM)/Point of Contact (POC) to be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer (KO) and the Contracting Officers Representative (COR). The PM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract and shall be available between the hours of 0800-1700 hrs. Site visits may be required of the PM/POC for In-progress Reviews (IPR) and other related meetings. The PM should respond to inquiries from the KO or the COR within one business day. The PM shall coordinate all aspects of the contract through the Contracting Officer’s Representative (COR). The PM shall monitor and pick up from the contractor’s mailbox suspense’s and special actions as required, distribute them to team, provide

SDVOSB SAMPLE TASK ORDER Revised 30 Aug 16 quality control of all deliverables, and provide for mission accomplishment within delineated timeframes.

1.5 ADMINISTRATIVE CONSIDERATIONS.

1.5.1 Work Schedule. The contractor shall be required to meet a variety of schedules to accommodate training requirements. Changes in requirements for weekend, shift work, and other hours required outside the normal 0800-1700/Monday-Friday time with a one hour lunch between the hours 1130-1300 to be worked out with their respective division representative (not listed in this Performance Work Statement-PWS) shall be coordinated between the Contractor Program Manager and the COR. Currently, the Ordnance School trains the day shift starting as early as 0800 and ending as late as 1700 hours. However, there will be a requirement to conduct 2 shifts for one or all MOSs depending on the course. The Mid-Shift/2nd shift operations are from (1730- 0230 hours). Department may request a 10-hour/day, 4 day/week condensed work schedule to make up for time lost due to a department closing on a training holiday. Requests for a condensed work week shall be submitted by the department representative to the COR 10 days in advance to allow for coordination with and approval by the Program Manager. The Government shall strive to provide 10 days’ notice to the contractor prior to a shift or schedule change.

Extenuating circumstances may necessitate last minute schedule changes/adjustments. A mix of required hours to meet the mission shall not exceed a forty hour work week. No overtime is authorized on this task order.

1.5.1.1 The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS, when the Government facility is not closed. The contractor shall be responsible for performing the services noted herein with personnel that have the requisite technical expertise, experience, and skills. Contractor shall also notify the KO or COR of any real or potential deficiencies in personnel availability. This does not, however, relieve the contractor of any performance requirements. The Contractor shall notify the COR no later than the next business day of any changes in contractor personnel during the execution of the contract. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Per the PRS, located in Technical Exhibit 1, the allowable deviation is 3 continuous work days of interrupted service.

1.5.2 Training Schedule. The Government shall provide training schedules to the contractor 15 days prior to beginning of the first iteration of training. Notification of subsequent iterations may be provided five days prior to the start of training based on increased mission requirements and the changing needs of the Army (as occurs with the Training Resource Arbitration Panel (TRAP) actions and/or overbooking).

1.5.3 Training Holidays and Block Leave. Contractor employee services will be required during training holidays and the block leave period.

1.5.3.1 Legal Holidays. The contractor is not required to provide service on the following legal holidays, observed by the installation. Holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday.

Holiday Date:

New Year’s Day 1 January Martin Luther King’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day last Monday in May Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day 11 November Thanksgiving 4th Thursday in November Christmas 25 December

1.5.4 Security and Privacy.

1.5.4.1 Personnel Security Clearances. All Contractor’s employees need a minimum of a National Agency Check with Inquiries (NACI) in accordance with (IAW) Army Regulation (AR) 25-2, Information Assurance Training, and Memo, DA G2 dated Aug 08 prior to starting employment under the terms of this contract. Contract personnel assigned custody, maintenance, disposal or security responsibility for Arms, Ammunition and Explosives (AA&E) require a favorable National Agency Check, Local Agency Check, Credit Check (NACLC) IAW AR 190-11, Physical Security AA&E, and AR 380-67, Personnel Security Program. Investigations shall be submitted within 5 days of starting employment.

1.5.4.2 Clearances. There are no positons on this task order that require a SECRET Clearance.

1.5.4.3 Personnel Security Training.

1.5.4.3.A AT Level I Training. 100% of all contractor employees shall complete AT Level I awareness training within 30 calendar days of contract start date. Once training has been completed, the contractor shall ensure copies of the completed certificates are provided to the COR for inclusion in the COR contract file. AT Level I awareness training is available at the following website: https://Jkodirect.jten.mil.

1.5.4.3.B Operations Security Awareness (OPSEC). 100% of all contractor personnel shall complete OPSEC Awareness Training within 30 calendar days of contract start date and annually thereafter. Once training has been completed, the contractor shall ensure copies of the completed certificates are provided to the COR for inclusion in the COR contract file. OPSEC awareness training is available on the Installation Operations Center (IOC) page of the Fort Lee website http://www.lee.army.mil.

1.5.4.3.C Access and General Protection/Security Policy and Procedures. Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA https://jkodirect.jten.mil/ http://www.lee.army.mil/ and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.4.3.D iWATCH Training. The contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO/COR). This local developed training (packet) will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. All contractor employees will review the training packet within 30 calendar days of contract award and within 45 calendar days of new employees commencing performance with the results reported to the COR no later than (NLT) 60 calendar days after contract award.

1.5.4.3.E Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.5.4.3.F For Information Assurance (IA)/Information Technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 calendar days of contract start date.

1.5.4.4 Prohibition of Photography on the Installation. In accordance with ALARACT 087-2008, Commercial Imagery 1, Department of Defense Instruction Number 5200.08, 10 Dec 05, and Department of Defense 5200.08-R, Physical Security Program, 9 Apr 07, contractors in support of Government contracts shall not take photographs or videotape on the installation without the Senior Commander’s written approval. Approval shall be coordinated in advance through the COR.

1.5.4.5 Media Requests. Contractor personnel contacted by the media shall refer the request to the COR.

1.5.5 Employment Restrictions. The Government may restrict any Contract employee from accessing Government facilities/installations if they are determined to be a potential threat to the health, safety, general well-being, or operational mission on the installation or its population. In the event this occurs, the Contractor is still required to perform the services and meet contract requirements.

1.5.6 Termination of Employees. Upon termination of any employee, the Contractor shall notify the COR of the action no later than the end of the next duty day. The Contractor shall return all Government issued identification for that person no later than the beginning of the second duty day.

1.5.7 Contractor personnel shall be able to perform duties requiring heavy lifting (not to exceed 45 lbs), long periods of standing, sitting or walking, and inclement weather conditions on occasion. The exception is the 91B MOS, Contractor personnel shall be able to perform duties requiring heavy lifting (not to exceed 100 lbs).

1.5.8 Each course shall be monitored and assessed by the OD School or CASCOM Quality Assurance. This is to ensure the POI and course outlines comply with TRADOC accreditation training standards.

1.5.9 The Government shall monitor the Contractor’s performance under this contract. A monthly contractor in-progress review shall be conducted by the COR. The IPR shall be conducted to evaluate Contractor performance and validate deliverables.

1.5.10 Common Access Card (CAC). Contractors requiring LAN access will be required to obtain a Common Access Card (CAC) issued by the Government. FBI fingerprint check with favorable results and submission of a National Agency Check with Inquiries or DoD determined equivalent investigation is required prior to issuance of CAC. Contract employees’ name, social security number, and Email address will be entered into a database (by the COR) called the Trusted Associate Sponsorship System (TASS). TASS is a new automated system to allow Contractors’ personal information to be verified when applying for a new or renewal Government identification card referred to as the CAC. Once the Contractor employee’s information is registered, the COR will electronically forward the form to the individual Contractor. The Contractor employee is required to electronically fill out the CAC request form.

Once the form is properly filled out, the COR will verify that they are authorized and required to have a CAC. The Contractor employee will be directed to go to the designated in-processing facility and obtain the CAC. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee.

1.5.10.1 Contractor employees that do not require access to the Local Area Network (LAN) for performance of duties will be required to obtain a Department of the Army Civilian Identification Card (DA Form 1602). Contractor employees shall complete the Request for Civilian Identification Card (FT LEE Form 601) and submit it to the COR for approval. Once the form is properly filled out, the contractor employee will be directed to take the form to the designated in-processing facility to obtain the DA Form 1602. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee.

Background checks for contractors requesting DA Form 1602 will be conducted by the Provost Marshal.

1.5.11 Contractor Conduct. Contractor personnel will comply with standards of conduct generally required of similarly situated Federal Government Personnel, to include standards imposed by the Joint Ethics Regulation (JER); Army regulations; and ODS policy memos, directives, laws and regulations. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army or ODS involving contractor personnel, the COR will initiate and the KO will issue a contract discrepancy report to the contractor. The contractor shall be required to investigate the matter fully and provide corrective actions to the KO.

1.5.12 Dress Code. Contractor personnel attire shall be business casual or in accordance with the requirements of the work environment (field or range) and maintain a neat appearance. The Contractor shall ensure that employee clothing is clean, well maintained and serviceable. Contractors when working in the bay area will ensure they are in the correct Personal Protective Equipment (PPE) as called for by the lesson plan. This includes safety boots, protective eye wear and gloves. Contract employees are responsible for having their own safety boots.

Protective eyewear and gloves are provided.

1.5.13 The Contractor shall be responsible for furnishing to each employee, and for requiring each employee to display or possess appropriate identification. The Contractor shall provide each employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material to prevent electrical shock. The badge shall be easily readable and include the employee’s name, Contractor’s name, functional area of assignment, security clearance if applicable, and color photograph.

1.5.13.1 Display of ID Badges. Contractor personnel shall wear the ID badge at all times when performing work under this contract to include attending Government meetings and conferences. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.5.14 Answering Telephones. Contractor personnel shall identify themselves as Contractor employees when answering government telephones.

1.5.15 Utilizing Electronic Mail. When Contractor personnel send e-mail messages to Government personnel while performing on this contract, the Contractor’s e-mail address shall include the company name together with the person’s name. When it is necessary for Contractor personnel to have a user address on a Government computer, the Government shall ensure that person’s e-mail address includes contractor (CTR). EX: John..Doe.CTR@mail.mil.

1.5.16 Contractor personnel shall identify themselves as a Contractor employee in all interaction with Government or other Contractor personnel during performance of this contract.

2. DELIVERABLES.

2.1 Monthly Summary Report (MSR) to the COR that includes: a brief description of the requirement, brief summary of accomplishments during the reporting period and significant events, any current or anticipated problems and the resolution, lessons learned, a current Personnel Access roster and current Employee Roster, and a schedule of deliverables anticipated for the next reporting period, if applicable.

The MSR must be submitted NLT the fifth (5) working day of each month.

The MSR shall be submitted in a Microsoft Word and/or Excel (rosters) document.

The MSR shall be e-mailed to the COR.

2.2 Quarterly Status Report (QSR) in Contractor format to the KO and COR. The QSR shall address all activity under the contract through the last reporting day of the last month of each quarter. The QSR shall as a minimum, contain the following information:

Period covered by the report

TO number

Date of TO issuance, performance period of contract including options and total dollar amount invoiced to date and total dollar value to include any modifications

Contract Status (i.e. Significant Events and potential/outstanding or problem mailto:John..Doe.CTR@mail.mil encountered, open or closed, products completed, and lessons learned)

The QSR must be submitted NLT the fifth (5) working day of the month following the reporting period quarter.

The QSR shall be submitted in a Microsoft Word and/or Excel document.

The QSR shall be e-mailed or to the COR and KO.

The personnel training records to the COR

A quarterly report of the training material and lesson plans that have been updated to the COR.

2.3 (IPRs). The Contractor shall prepare for, support, actively participate in, and provide technical subject matter expertise during IPRs. IPRs will be held as determined by the Government. The Government will notify the Contractor of the specific time and location at least five days before the IPR. The IPRs will cover information IAW C.5.4.3 of the base contract.

Due Date of IPR Minutes: The IPR minutes must be submitted NLT the fifth (5) working day following the date of the IPR. Format of IPR: Shall be Microsoft Word and/or Excel.

2.4 Monthly WAWF Invoices. Monthly WAWF Invoices will be submitted NLT the fifth

(5) working day of each month. Within the invoice description the contractor shall indicate service performed and the date range covered for that particular invoice.

2.5 Contractor Manpower Report (CMR) completed IAW the base contract paragraph C.5.5.

2.6 Final Report. The Contractor shall submit a final report no later than the 5th work day of the next month after the contract period of performance end date. This report shall include accomplishments over the length of the contract along with any specifics of what went well or what should have been done differently.

3. Accounting for Contractor Services.

3.1. Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Ordnance School via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

4. ACRONYMS.

ASI Additional Skill Identifier AT Anti-Terrorism Training COE Current Operating Environment http://www.ecmra.mil/ http://www.ecmra.mil/

FTX Field Training Exercise ISCTC Installation Staff and Contractor Training Course MAS Minimum Acceptable Standard POL Petroleum Oil Lubricants SMDR Structure Manning Decision Review STP Soldiers Training Publication STX Situational Training Exercise

5. GOVERNMENT FURNISHED ITEMS AND SERVICES. In addition to the items and services detailed in the base contract section six, the Government shall also provide the following:

5.1 Facilities. The Government shall provide necessary workspace for the contracted personnel to provide support outlined in the PWS to include suitable classrooms, office space, shop space, equipment and tools to conduct and/or support training.

5.2 Utilities. All utilities in the Government facility shall be available for the contractor’s use in performance of tasks outlined in this PWS. The contractor shall provide its employee training/instruction in utility conversation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, being practical and what most people would consider reasonable when using the Government facilities.

5.3 Equipment. The Government shall provide Contractor personnel with appropriate office equipment to include desk, chair, pen, pencils, and access to a copier and computer, which can be shared, to meet the requirements under this PWS.

5.4 Instructor Support Material. The Government will supply all necessary instructor support materials and administrative supplies. The Contractor shall use course material, technical manuals and student workbooks provided by the Government. The Government shall provide the materials in sufficient quantities to conduct the course in accordance with TRADOC standards.

5.5 Contractor personnel shall utilize Government communication systems which include telephones and telephone access, computer access for Email and LAN access. Email must indicate they are a contractor employee in the address.

5.5.1 Contractor personnel shall not utilize the Government furnished communications equipment for any action not directly associated with the requirements of the contract.

5.5.2 The Contractor’s access to automation and telecommunications resources shall be bound by policies of the Fort Lee Network Enterprise Center (NEC).

5.6 The Government shall provide all POL products and Class IX repair parts necessary for the performance of this PWS.

5.7 Services. The government will provide seats on a “space available” status for the following courses. In accordance with the Director of the Army Staff Memo, dated 3 March 2014, the contractor shall reimburse the Government for registering and attending training.

5.7.1 Advanced Basic Instructor Course (ABIC)

5.7.2 Support Cadre Training Course, (SCTC)

6. CONTRACTOR FURNISHED ITEMS. Except for those items or services specifically stated to be Government furnished in Section six of the base contract and in this task order, the Contractor shall furnish everything required to perform the contract.

7. SPECIFIC TASKS

7.1 Personal Qualifications.

7.1.1 General Info. In addition to training listed in Section 5, all personnel providing Instructor/Writer services must complete the U.S. Army Training and Doctrine Command (TRADOC) MOS-specific technical training. Therefore, the contractor shall establish and maintain a training program and ensure minimum proficiency requirements, as set forth in this PWS, are met. The contractor shall maintain current training records on all personnel; these records shall be readily available for review and inspection by the COR and a copy provided to their respective division representative. Instructor/Writers must be proficient with MS office computer programs (Word, PowerPoint, and Excel). Instructor/Writers must have knowledge of applicable regulations and doctrine regarding MOS-specific training, have superior written and verbal communication skills, and be able to work with minimum guidance. Instructor/Writers must be able to pass the student test prior to performing on this task order in Accordance With OD Regulation 350-67. Contract instructors must possess a minimum of three (3) years specific experience in teaching, development or reviewing course materials, training aids, and manuals for vocational or military training programs for the specific MOS’ below.

7.1.2 Wheeled Vehicle Mechanic (91B). The wheeled vehicle mechanic supervises and performs field and sustainment level maintenance and recovery operations on light and heavy wheeled vehicles, their associated trailers and material handling equipment (MHE). Provide instruction and facilitation of Basic Electronic Maintenance Training (BEMT) to Ordnance Soldiers/Students. Maintains wheeled vehicles, their associated trailers and MHE systems to include: use of applicable references, inspecting, servicing, maintaining, repairing, replacement, adjusting and testing of wheeled vehicles and MHE systems, subsystems and components such as:

power plant/packs, compression ignition engines and engine fuel systems, air induction and exhaust systems and cooling systems. Vehicle chassis and power train components including, frame cross members, clutches assemblies, transmissions, transfers, final drives, propeller shaft assemblies, brake systems, steering systems, suspensions systems, fifth wheel assemblies, wheeled vehicle crane, hoist and winch assemblies, and hydraulic systems. Automotive electrical systems including wiring harness, starting and charging systems. Perform wheeled vehicle recovery operations. Contractors will be in three locations: Wheel Maintenance Training Department (WMTD), Armament and Electronics Training Department (AETD) and Track Metalworking Recovery Department (TMRD).

7.2 EPA Certifications: Under the terms of this contract the following Environmental Protection Agency (EPA) Certifications are required for MOSs 91B and must be provided to the COR prior to starting work on this contract. The EPA requires persons servicing or disposing of air-conditioning and refrigeration equipment to certify to EPA that they have acquired refrigerant recovery and/or recycling equipment and are complying with the requirements of the rule. EPA performs random inspections, responding to tips, and pursuing potential cases against violators.

Under the Act, EPA is authorized to assess fines of up to $37,500 per day for any violation of these regulations. The contractor shall be responsible for paying any fines levied against contractor personnel. Contractor personnel shall have their appropriate certification on their persons at all times when at work.

CERTIFICATION REQUIREMENT REQUIRED MOS

EPA Section 609-Clean Air Act 1990 (Auto A/C) 91B

8. TASK SPECIFIC REQUIREMENTS

8.1 Academic Instruction.

8.1.1 Conduct classroom/laboratory conferences, discussions, demonstrations, and practical exercises in accordance with course material, technical manuals, and student workbooks that are provided by the government. Scheduling of classes is the responsibility of each Department.

Instructor/Writers are expected to state the action, conditions, and standard and be able to teach all lessons within the Program of Instruction (POI). All instruction shall conform to the principles and concepts contained in the Government approved POI and shall ensure performance to standard for all stated tasks to include administer performance based written tests and performance hands-on tests.

Conduct student critiques in accordance with USA ODS standard operating procedure. Provide remedial training for students requiring additional instruction in order to perform student objectives to standard. Use proper questioning techniques, such as Ask-Pause-Call-Evaluate.

8.2 Classroom Support.

8.2.1 Prepares classroom, training area, and training materials. Includes reviewing lesson plans, subject matter material, preparing recovery training aids, and ensuring Personal Protective Equipment (PPE) is utilized.

8.2.2 Maintain Preventive Maintenance Checks and Services (PMCS) on all vehicle/equipment and notify the Chief Instructor, COR and/or Course Manager of non-mission capable equipment.

8.3 Student Support.

8.3.1 Conduct academic counseling; complete counseling record, grade written and performance tests, supervise students at all times, evaluate student performance, prepare and forward required documentation on any student released prior to graduation.

8.4 Training Support.

8.4.1 Instructor support personnel will review outdated training materials and lesson plans within the respective course, based on lessons learned and new training requirements mandated by TRADOC. Revisions/updates will be annotated as a “redline change” and submitted to the respective Division Chief or Course Manager for submission to Training & Doctrine Development for inclusion in updated training material. One data source for this is the Center for Army Lessons Learned (CALL) website http://usacac.army.mil/cac2/call/index.asp.

8.4.2 Analyze, perform detailed analysis for training to include needs and requirements for training.

8.4.3 Recommend changes and evaluates training material and curriculums to determine effectiveness and determine that they meet desired training out-comes.

8.4.4 Provide professional and technical information and advice for training strategy outcomes.

8.4.5 Strives to improve instruction by suggestion and attempting different approaches and methods.

8.4.6 Initiates minor changes to improve course layout or to add additional material.

8.4.7 Serves as a principal source of technical information on which course revisions actions are based.

8.4.8 Reviews and recommends changes to doctrinal publications.

8.4.9 Assists in the review of job analysis, task inventory, job task data cards, and task analysis information sheets.

8.4.10 Evaluates student achievement and diagnoses student learning difficulties for particular low and high ability students or groups and improves instruction through the application of innovative or advanced instructional techniques.

8.4.11 Performs preventive maintenance on equipment as required. Checks out equipment for optimum operation, any item of equipment including test instruments and mock- ups and reports malfunction in order that corrective action may be taken. Makes recommendations and corrections for improved system performance based on direct knowledge and experience.

8.4.12 The contractor shall include, where appropriate, the use and integration of subject matter experts and other support tools in providing analytical, administrative, testing, sustainment, training, technical, strategic concepts and program management.

9. SCHEDULE.

9.1. The contractor shall provide a qualified instructor/writers IAW Paragraphs 7.1-7.2 to instruct the courses located at Technical Exhibit 3 of this PWS, per the standards listed below.

Optional support may be exercised no more than 3 times, and no later than 4 months prior to the end of the PoP. The contractor will be notified via contract modification and shall be fully staffed within http://usacac.army.mil/cac2/call/index.asp

21 days of the executed modification.

9.1.1. Wheeled Vehicle Mechanic (91B). The course schedule provided at Technical Exhibit 3 of this PWS identifies the courses to be instructed. The number of Federal Government Personnel employees expected to support this requirement will be 17. The maximum number of students per class is 42. The instructor/writers to student ratios are 1:25 for conference and 1:6 for demonstrations and practical exercises (PE), which encompass much of the course. The contractor shall provide sufficient instructor/writers to support up to 7 classes occurring simultaneously.

9.1.1.1 Optional Wheeled Vehicle Mechanic Instructor/Writer Support (91B).

Additional 91B class Instructor support may be required for a not to exceed quantity of 2 additional courses running. The number of Federal Government Personnel Employees expected to support this requirement will be 2. Per class, the Instructor will be responsible for 42 students. The ratio of the class is 1:25 for classroom training and 1:6 for Practical Exercises, with a total of 42 students per class. All instruction shall be in accordance with approved POI and using training materials provided by the Government.

9.1.2 Basic Electrical Maintenance Training Instructor/Writer/Support (91B).

The course schedule provided at Technical Exhibit 3 (BEMT is a block of instruction within the Wheel Vehicle Mechanic Course) of this PWS identifies the courses to be instructed. The number of active duty/civilian employees expected to support this requirement will be 1. Per class, the instructor will be responsible for 48 students. The ratio of the class is 1:24 for conference/discussion and 1:12 for Practical Exercises, with a total of 48 students per class. The contractor shall provide sufficient instructors to support up to 1 class at a time.

9.1.3 Recovery Operations (Wheeled) Instructor/Writer Support (91B). The course schedule provided at Technical Exhibit 3 of this PWS identifies the courses to be instructed.

The number of active duty/civilian employees expected to support this requirement will be 4. Per class, the instructor will be responsible for 18 students. The ratio of the class is 1:18 for conference/discussion and 1:3 for Practical Exercises, with a total of 18 students per class. The contractor shall provide sufficient instructors to support up to 1 classes occurring simultaneously.

Technical Exhibits

Technical Exhibit 1: Performance Requirements Summary (PRS).

Technical Exhibit 2: Instructor Observation & Assessment Sheet.

Technical Exhibit 3: Course Schedule.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

Performance Requirement

Summary

Objective

PWS

Para.

Standard

Surveillance

Method

Maximum Allowable

Performance Deviation

Remedy Amount of Task Order

Monthly Price

PO1: Recruit & retain qualified staffing to successfully support SCoE mission in Primary Task Areas 1 & 2

Base Contract C.1.6 C.1.6.2 C.1.6.11

Task Order Section 1.5 1.5.1 1.5.1.1

The Contractor must at all times maintain an adequate, qualified workforce for the uninterrupted performance of all tasks defined within this PWS without augmentation by Government personnel (Federal Government or

Task Order COR performs 100% surveillance of staff assigned to task order, verifies qualifications of 100% of key personnel/specialized personnel defined in the PWS, and randomly samples qualifications of all other personnel.

A deviation is a continuous 3 calendar day period of interrupted service;

‘Interrupted service’ also includes performance that must be augmented by the

Government (military or civilian).

4 days of interruption = 3% loss.

5-10 days of

Loss of 5%

11+ days

Loss of 10%

PO2: Receipt of Contract Deliverables & Reports/Publications (all Primary

TASKS)

Base Contract C.1.15 C.4.1 C.5.4.2 C.5.5

Task Order 2.1 2.2 2.3 2.4 2.5 2.6

Submit reports/ publications and deliverables as required in the Task Order PWS, on time and with a minimum number of defects

Task Order COR reviews 100% of task order reports/ publications and deliverables

Two Incidents Per Month

Incidents include but are not limited to significant error in final content, such as misstatement of fact or an incorrect calculation, but does not include typographical or grammar mistakes that do not significantly affect meaning, or failure to meet report deadlines.

When applicable, the COR will allow the contractor a reasonable amount of time to resolve any defects prior to submitting a final

3-5 incidents = Loss of 3%

5+ incidents =

Reports 2 or more days late will results in a 1% loss per day until deliverable is met.

deliverable.

There is a 1 calendar day deviation from the deliverable date.

PO3: Ensure Customer Satisfaction (all Task Areas)

Base Contract C.1.6.4 C.1.6.5 C.1.18 C.5.2 C.5.3 Task Order 1.5.11 1.5.12

All Contractor staff will perform in a professional and businesslike manner, with a minimum number of unresolved personnel complaints.

Task Order COR will discuss all customer complaints with the Program Manager at the time of occurrence or receipt of complaint.

N/A N/A

PO4: Provide qualified Staff and Faculty Instructors

Task Order 1.5.1 7.1.1 7.1.2

7.2 8.1 8.1.1 8.2 8.2.1 8.2.2 8.3.1 8.4.1 8.4.2 8.4.3 8.4.4 8.4.5 8.4.6 8.4.7 8.4.8 8.4.9 8.4.10 8.4.11 8.4.12

1) Instruction shall conform to the principles and concepts contained in the Government approved POI.

2) Provides a data source for lessons learned and trends to improve doctrine and training.

3) Execute training during hours designated by the Government and this PWS.

1) Monthly scheduled and random observations and 100% inspection of instructor evaluation forms.

2) Quarterly reviews of Lesson Plans and POIs and as Lessons Learned are presented, critical tasks lists are updated, or as directed by department chairperson.

2 Incidents allowable Per

Month other than observations

Incidents include but are not limited to failure of employees to comply with applicable regulations and directives, failure to provide lesson plans, failure to instruct IAW POIs, poor outcome of scheduled and random evaluations, recurrence of customer/student complaints, and failure of employees to perform duties as outlined in this

PWS.

3-5 incidents =Loss of 3%

5+ incidents =

TECHNICAL EXHIBIT 2

Instructor Observation & Assessment Sheet

Instructor Name and Rank ______________________ Course Number________________

Training Dept/DIV/Team _______________________ IDP Level ___________________

Lesson Number Lesson Title

Hrs/Method of Inst Hours Observed

MOS/Class #

Student/Inst Ratio

Observation Date

Evaluator Name/Organization Signature

OVERALL RATING: Outstanding (OS) Satisfactory (SAT) Unsatisfactory (US) (Circle One) Review each section of the form annotating an Outstanding, SAT or UN-SAT by placing an “X” in the appropriate box. All elements in each OBSERVED category must receive at least a “SAT” for the category to be rated Satisfactory or Outstanding. If category/element does not apply, mark N/A, if category/element was not observed, mark N/O. All Outstanding and UN-SAT ratings must be justified in the Comments.

Instructor/Facilitator

ACTIONS OS SAT US COMMENTS

1. Learning Environment: Ensured classroom met safety, comfort and hygiene standards to include— Ventilation, lighting, temperature, noise levels, interruptions, safety signs visible (as applicable), cleanliness, and adequate space for planned learning.

2. Visitor’ s De sk and Folder: Visitors Desk properly designated and Visitors Folder/Laptop is present IAW local policy (OD Reg 350-16).

3. Personal Appearance: Instructor/Facilitator presents appropriate professional appearance for learning environment.

4. Risk Control Measures:

a. Provided WARNINGS and CAUTIONS for training and job safety.

b. Conducted a daily risk assessment and identified the risk level.

c. Emphasized environmental hazards.

5. Introduction:

a. Used Motivator.

b. Explained ---

(1) How learning will be tested.

(2) Why task is important.

c. Defined new terms.

6. Terminal Learning Objective: Stated the action, conditions, and standard.

7. Job Performance Context: Explained relationship of task or learning event to the performance the Soldier will carry out in the job environment.

8. Operational Environment

a. Shared Experiences.

b. Allowed learners to share operational experiences.

c. Integrated any of the 8 variables as they applied.

d. Included Scenarios.

9. Learning Steps/Actions:

a. Explained key points.

b. Covered material in lesson plan.

c. Used logical sequence and smooth transitions.

10. Technical/Tactical Competence:

a. Responded to standard questions relating to objectives.

b. Conducted demos/exercises when appropriate.

11. Training Resource Management:

a. Ensured availability of sufficient materials and resources.

b. Retained control of class.

c. Managed disruptive Students.

d. Used instructional time wisely.

12. Training Aids:

a. Ensured training aids/equipment were operational.

b. Used training aids/training equipment properly.

c. Used legible and appropriate visuals.

13. Questions and Feedback:

a. Asked or answered questions (Conducted Ask- Pause-Call techniques for conference and direct questioning during practice exercises or one-on-one questions).

b. Stopped for discussion.

c. Asked for feedback.

d. Actively involved all Students.

14. Basic Delivery Skills: Used appropriate gestures, movement, and communication skills (clear enunciation, appropriate speech volume, tone and rate; good grammar and choice of words with minimum “crutch” words, no profanity.

15. Facilitate Student Learning:

a. Guided student through learning process.

b. Provided frequent “checks on learning” and practice opportunities.

c. Conducted practice sessions where appropriate.

d. Gave specialized individual help when needed.

e. Provided on-the-spot correction.

f. Encouraged student participation.

g. Engaged student to think and understand the relevancy of material presented.

h. Conducted learning test when required.

i. Documents deficiencies as they occur.

j. Managed learning environment effectively.

16. Respectful Behavior: Displayed no signs of put downs, sarcasm, off-color material, or sexist/racist or ethnic remarks or gestures.

17. Summaries of Instruction: Provided interim (when appropriate) or concluding summaries.

OD FORM 350-1, 01 NOV 2011, Supersedes OD Form 350-1, Oct 05, and OD Form 350-2, Jan 06

Comments

Instructor/Facilitator Signature Date

Comments

Supervisor/NCOIC Signature Date

SMALL GROUP INSTRUCTOR/FACILITATOR PERFORMANCE

ACTIONS

OS SAT US COMMENTS

1. Small Group Roles:

Demonstrated ----

a. Subject-Matter Expert (SME) Role.

b. Facilitator Role.

c. Observer Role.

2. Experiential Learning Cycle (ELC):

Facilitated group in each ELC stage to include:

a. Publishing Stage.

b. Processing Stage.

c. Generalizing Stage.

d. Applying Stage.

AFTER ACTION REVIEW (AAR) PERFORMANCE

1. AAR outline: Developed content outline.

2. Learning Area preparation: Prepared appropriated room or learning area.

3. Introduction:

Stated---

a. AAR purpose.

b. Learning objective.

c. Ground rules.

4. Presentation: Presented chronological list of learning events and facilitated Student discussion of each event, to include the following:

a. What they observed.

b. What to sustain (i.e., what was successful).

c. What could/should be done differently.

5. Facilitation:

a. Asked questions this involved all students and led them to clarify points.

b. Listed Points discussed for all to see.

c. Summarized AAR highlights.

d. Kept students focused on AAR activities and purpose.

EXAMINATION/EVALUATION

TEST ADMINISTRATOR/INSTRUCTOR

1. Ensured each Student had a fair and equal opportunity for successfully completing the test:

Conducted test IAW local SOPs or policy.

2. Coordinated all phases of the test:

To include:

a. Prepared the test site.

b. Obtained the performance/Skill-based (written or practical) tests.

c. Administered test according to the test plan and directions.

d. Rotated students through each station as appropriate.

e. Scored and conducted critique of the test.

3. Explained test conditions and procedures:

a. Read the “directions to the student” clearly and verbatim.

b. Answered student’s administrative questions about conduct of test.

c. Honor code was read/explained to students.

4. Testing area:

a. Testing area was as quiet as possible with no outside distractions while test was being conducted.

b. No unnecessary outside visitors were allowed in the testing area.

c. All necessary equipment and training materials were available.

5. Test Monitoring:

a. Instructor/Facilitator remained in the classroom/lab and actively monitored students during test.

b. Only answered administrative type questions.

c. Posted start and stop times in a conspicuous place. Verbally stated when 5 minutes remained on testing time.

OD FORM 350-1, 01 NOV 2011, Supersedes OD Form 350-1, Oct 05, and OD Form 350-2, Jan 06

NOTES:

1. Remedies will be applied per each determined defect. The total remedy amount will be deducted from the appropriate month’s Firm Fixed Price (FFP) invoice. For example, if there are 3 defects in a final monthly report (PO2 (a)), Money will be deducted from that task order’s FFP monthly invoice (3 defects – 2 allowable deviations = 1 net defect that must be remedied).

2. For PO1, a defect is defined as Contractor task order staff member that does not possess the education, experience and certifications as outlined in the TO.

3. For PO2 (a) and (b), a defect is defined as a significant error in final content, such as misstatement of fact or an incorrect calculation, but does not include typographical or grammar mistakes that do not significantly affect meaning. Defects for deliverables may be defined as a significant error in content or functionality. When applicable, the COR will allow the contractor a reasonable amount of time to resolve any defects prior to submitting a final deliverable.

4. For PO2 (b), urgent is defined as a task order requirement which must be completed within three (3) business days or less. An urgent requirement is identified by the task order to the COR only. Examples of urgent requirements are: development of a briefing, data collection, rapid response proposal, etc. Contractor will respond to urgent program requirements only when funds are available.

5. PO3: There is no allowable performance deviation and remedy amount for this performance objection based on its subjective nature. Results of each quarterly task order customer satisfaction survey will be discussed with the Contractor.

6. PO4 and PO5 will be used only when applicable. Measurement method, allowable performance deviation and remedy amount will be determined on a task order basis. When PO4 and PO5 are not utilized, the row will show “N/A”.

Technical Exhibit 3:

Class Schedules

Course Length: 12 Weeks

1.0 Days

School: Course: Phase:

091L 610-91B10

Course Title: WHEELED VEHICLE MECHANIC

Class Maximum: 42 Class Optimum: 42 Class Minimum: 30

FY 16 Rpt Date Start Date End Date Location

86 13-May-16 16-May-16 10-Aug-16 Ft Lee, VA 87 20-May-16 23-May-16 17-Aug-16 Ft Lee, VA 88 20-May-16 23-May-16 17-Aug-16 Ft Lee, VA 89 20-May-16 23-May-16 17-Aug-16 Ft Lee, VA 90 27-May-16 31-May-16 24-Aug-16 Ft Lee, VA 91 27-May-16 31-May-16 24-Aug-16 Ft Lee, VA 92 27-May-16 31-May-16 24-Aug-16 Ft Lee, VA 93 3-Jun-16 6-Jun-16 30-Aug-16 Ft Lee, VA 94 3-Jun-16 6-Jun-16 30-Aug-16 Ft Lee, VA 95 3-Jun-16 6-Jun-16 30-Aug-16 Ft Lee, VA 96 10-Jun-16 13-Jun-16 7-Sep-16 Ft Lee, VA 97 10-Jun-16 13-Jun-16 7-Sep-16 Ft Lee, VA 98 10-Jun-16 13-Jun-16 7-Sep-16 Ft Lee, VA 99 17-Jun-16 20-Jun-16 14-Sep-16 Ft Lee, VA

100 17-Jun-16 20-Jun-16 14-Sep-16 Ft Lee, VA 101 17-Jun-16 20-Jun-16 14-Sep-16 Ft Lee, VA 102 24-Jun-16 27-Jun-16 21-Sep-16 Ft Lee, VA 103 24-Jun-16 27-Jun-16 21-Sep-16 Ft Lee, VA 104 24-Jun-16 27-Jun-16 21-Sep-16 Ft Lee, VA 105 1-Jul-16 5-Jul-16 28-Sep-16 Ft Lee, VA 106 1-Jul-16 5-Jul-16 28-Sep-16 Ft Lee, VA 107 1-Jul-16 5-Jul-16 28-Sep-16 Ft Lee, VA 108 8-Jul-16 11-Jul-16 4-Oct-16 Ft Lee, VA 109 8-Jul-16 11-Jul-16 4-Oct-16 Ft Lee, VA 110 8-Jul-16 11-Jul-16 4-Oct-16 Ft Lee, VA 111 15-Jul-16 18-Jul-16 12-Oct-16 Ft Lee, VA 112 15-Jul-16 18-Jul-16 12-Oct-16 Ft Lee, VA 113 15-Jul-16 18-Jul-16 12-Oct-16 Ft Lee, VA 114 22-Jul-16 25-Jul-16 19-Oct-16 Ft Lee, VA 115 22-Jul-16 25-Jul-16 19-Oct-16 Ft Lee, VA 116 22-Jul-16 25-Jul-16 19-Oct-16 Ft Lee, VA 117 29-Jul-16 1-Aug-16 26-Oct-16 Ft Lee, VA

118 29-Jul-16 1-Aug-16 26-Oct-16 Ft Lee, VA 119 29-Jul-16 1-Aug-16 26-Oct-16 Ft Lee, VA 120 5-Aug-16 8-Aug-16 2-Nov-16 Ft Lee, VA 121 5-Aug-16 8-Aug-16 2-Nov-16 Ft Lee, VA 122 5-Aug-16 8-Aug-16 2-Nov-16 Ft Lee, VA 123 12-Aug-16 15-Aug-16 9-Nov-16 Ft Lee, VA 124 12-Aug-16 15-Aug-16 9-Nov-16 Ft Lee, VA 125 12-Aug-16 15-Aug-16 9-Nov-16 Ft Lee, VA 126 19-Aug-16 22-Aug-16 17-Nov-16 Ft Lee, VA 127 19-Aug-16 22-Aug-16 17-Nov-16 Ft Lee, VA 128 19-Aug-16 22-Aug-16 17-Nov-16 Ft Lee, VA 129 26-Aug-16 29-Aug-16 25-Nov-16 Ft Lee, VA 130 26-Aug-16 29-Aug-16 25-Nov-16 Ft Lee, VA 131 26-Aug-16 29-Aug-16 25-Nov-16 Ft Lee, VA 132 2-Sep-16 6-Sep-16 2-Dec-16 Ft Lee, VA 133 2-Sep-16 6-Sep-16 2-Dec-16 Ft Lee, VA 134 2-Sep-16 6-Sep-16 2-Dec-16 Ft Lee, VA 135 9-Sep-16 12-Sep-16 8-Dec-16 Ft Lee, VA 136 9-Sep-16 12-Sep-16 8-Dec-16 Ft Lee, VA 137 9-Sep-16 12-Sep-16 8-Dec-16 Ft Lee, VA 138 16-Sep-16 19-Sep-16 15-Dec-16 Ft Lee, VA 139 16-Sep-16 19-Sep-16 15-Dec-16 Ft Lee, VA 140 16-Sep-16 19-Sep-16 15-Dec-16 Ft Lee, VA 141 23-Sep-16 26-Sep-16 20-Dec-16 Ft Lee, VA 142 23-Sep-16 26-Sep-16 20-Dec-16 Ft Lee, VA 143 23-Sep-16 26-Sep-16 20-Dec-16 Ft Lee, VA

FY 17 Rpt Date Start Date End Date Location

1 7-Oct-16 11-Oct-16 20-Jan-17 Ft Lee, VA 2 7-Oct-16 11-Oct-16 20-Jan-17 Ft Lee, VA 3 7-Oct-16 11-Oct-16 20-Jan-17 Ft Lee, VA 4 14-Oct-16 17-Oct-16 26-Jan-17 Ft Lee, VA 5 14-Oct-16 17-Oct-16 26-Jan-17 Ft Lee, VA 6 14-Oct-16 17-Oct-16 26-Jan-17 Ft Lee, VA 7 21-Oct-16 24-Oct-16 2-Feb-17 Ft Lee, VA…