SOW_from_Customer.docx

Statement of Work FY 18 AFSBn-Carson VTC Upgrade / Install The ARMY Field Support Battalion (AFSBn) on Fort Carson (FTC) would like to have a newly procured Cisco SX20 QuickSet video teleconferencing (VTC) kit installed within their conference room for SIPRNet VTC call capability. The room’s current TANDBERG MXP series VTC Coder/Decoder (CODEC) is no longer supported on the network and needs to be replaced with the SX20 kit.

Vendor will furnish, test, program and commission the following itemized equipment for the SX20 kit installation upgrade:

Due to the antiquated systems components and equipment within the conference room, additional equipment is needed to allow the new SX20 kit to be compatible with the older in-room Audio Video (AV) equipment such as scalers, scan converters and extenders. This additional equipment will allow the transition to and from analog and digital AV signals to and from the SX20 kit and the AV system to be mostly seamless.

Remove any GFE that is not needed for integration into the new SX20 VTC equipment solution. This equipment will be provided to the government for disposition.

Each AV component, equipment and cabling will be installed by an experienced AV professional utilizing the industry’s standards and upholding quality assurance. The required rack equipment will be installed in the existing GFE Audio Video (AV) equipment rack and at the location specified to vendor at the time of installation. Final location of the field and rack equipment will be determined while on site.

In-room AV equipment, components and cabling will be determined on site for their final locations and will be agreed upon by both vendor and government representatives. In addition to the installation of this equipment, Vendor will provide professional control and DSP programming. This programming will be an accumulation of industry and DoD standards and implementations.

All cabling for this project will be plenum-rated where applicable and installation within plenum spaces will be supported by structural supports as required (J-hooks, etc.). All exposed installed-cabling will be dressed utilizing expandable sleeves or cable channels as needed.

Vendor is not responsible for the quality, operational status and/or configuration of Government Furnished Equipment (GFE).

Vendor will provide a Level-1 system warranty on the proposed AV Systems upgrade for a period of twelve (12) months from system acceptance. This system warranty is not a Service Level Agreement (SLA) and is based on software and hardware issues that may come up during the 12-month warranty period. The Level-1 warranty service includes:

Vendor response to Fort Carson AFSBn Bldg. 8100 Conference Room SX20 Installation System installation and control system programming will be covered from the time of acceptance after project completion. This covers defects in workmanship, installation materials such as cabling, connectors, mounting, etc. All newly installed equipment will be covered by the manufacturer’s warranty. Warranty information will be provided to the customer upon system acceptance. It is up to the customer to register products per warranty information provided, if applicable, to allow for full usage of systems components’ warranties.

ASSUMPTIONS and CLARIFICATIONS:

a. All prices are tax exempt.

b. No materials are to be ordered or work to be performed without a customer contract or purchase order.

c. All work is to be completed during normal business hours unless otherwise approved by the customer and Vendor.

d. Any changes to this Scope of Work will require a customer approved change order before any additional work is to be performed, unless otherwise approved between the customer and Vendor.

e. Vendor will be on-site during the standard work hours of 0800 to 1600. If nonstandard work hours are required in order for Vendor to complete the project within the required schedule, such hours will be coordinated with the Customer at least five days before the start of any extended work hours.

f. The system warranty is not a Service Level Agreement (SLA) and is based on hardware issues that may come up during the 12-month warranty period.

g. All cabling required for new devices to connect to the Local Area Network(s) is assumed existing.

h. High-voltage (110v-120v A/C) Electrical Power accommodations for the newly installed system components are assumed provided.

i. Vendor is not responsible for the high-voltage electrical connection/outlets required for the equipment.

j. Vendor is not responsible for any floor access from the walls, above-ceiling space, raised flooring, or GFE furniture required to integrate the newly proposed system components (cable and wiring) into the Audio systems.

k. Vendor will coordinate with the site manager prior to installing any displays on the final location of these items.

l. No ceiling tile or T-bar modifications, replacement or repair is included.

m. No new millwork or millwork modifications are included.

n. No painting, patching or finishing of architectural surfaces is included.

o. No special permits required to complete the site work are included.

p. Vendor is not responsible for the network configuration into the Customer’s existing IP network of the new VTC CODEC(s), or the audio conferencing unit(s).

q. No HVAC or plumbing work is included.

r. Upon completion of project, Vendor project manager will do a post-project walk through with the customer and complete a project sign off sheet. Both the customer and Vendor will retain a copy of the sign-off form.

s. All garbage and packaging from the project will be discarded by Vendors site workers.

t. Vendor will provide the customer with the full and un-compiled systems programming code upon completion of the project.