DRAFT_PWS.doc

PERFORMANCE WORK STATEMENT (PWS)

Recycle/Refuse Contract

1. GENERAL. The contractor shall provide all personnel, supervision, labor, equipment, tools, materials, vehicles, fuel and services necessary to perform recycle/refuse collection and disposal (other than Government-Furnished Property as stated below). The contractor will perform all operations in accordance with all Fort Carson, Local, State and Federal regulations. The contractor’s employees shall not act in any manner that misrepresents themselves as “for the government.”

1.1. Phase-In. The contractor shall coordinate with the incumbent contractor to place containers at the locations as marked on the map at attachment 3, Map, to ensure no break in refuse service (recycle containers are Government owned). The schedule for the initial replacement of the containers shall be submitted to the Contracting Officer Representative (COR) no later than 5 business days prior to the commencement of the contract. The schedule shall be coordinated with the COR prior to performing the task. The Phase-In/Phase-Out plan shall discuss the plan proposed to exchange containers, develop schedules and begin/end required service under this PWS. (CDRL #1)

1.2. Phase-Out. The contractor shall coordinate with a newly awarded contractor, the removal of all contractor-owned vehicles and equipment from Fort Carson's premises as well as any off post locations. The schedule for final coordination of equipment and materials shall be no later than 10 business days prior to the final service date. The schedule shall be coordinated with the COR. Any contractor-owned vehicles or equipment not removed by the contractor within 10 business days after expiration of the contract, without express approval of the COR, shall be considered abandoned, and the contractor agrees that the government may dispose of such property without notice or compensation to the contractor.

2. SCOPE OF WORK. The scope of work involves support to the Recycle Program and Refuse Service of the Directorate of Public Works (DPW), Operations and Maintenance (O&M) Division at Fort Carson, Colorado and Pinion Canyon Maneuver Site (PCMS). The primary place of performance will be Fort Carson, CO and at specified Army locations at and near the Colorado Springs Airport. However, occasional deliverable services will be required at PCMS.

2.1. Recycle Program General Tasks. The contractor shall operate and maintain For Carson’s recycle centers and provide necessary support required to pick up containers filled with recyclable products at various locations around post. The contractor shall deliver recyclable products to local vendors when required. Items that are recycled include cardboard, wood, plastics, paper, aluminum/tin cans, scrap metal, brass from expended rounds, toner cartridges, electronics, mattresses and any other materials deemed by the Government to be candidates for recycling. The contractor shall perform schedule routes for pick-up and respond to calls for service.

The Government will make appointments for the sale and delivery of brass. Contractor will perform all deforming, packaging and loading of brass for delivery. The Government retains the rights to the recycled materials and any proceeds from the sales of these materials. The contractor’s compensation shall be limited to the monthly payments specified in the Schedule. General tasks will also include the following:

a. Public Involvement - Support the education and awareness of Soldiers, family members, civilian workforce, contractors and all visitors on Fort Carson through direct communication, handing out government-provided flyers and relating corrective actions to customers. This support will be conducted during the course of normal daily activities.

b. Maintenance - Work includes operator-level maintenance such as checking fluids, belts, tires, etc and will be conducted prior to operating any government equipment. Vehicle service and maintenance above operator level will be scheduled and conducted by Fort Carson’s base operations contractor personnel.

c. Monitoring - Work includes field surveys or investigations to determine best practices for increasing recycling rates. These will be conducted during the normal pick-up schedules to increase efficiency and create more recycling opportunities for the customers.

d. Administration - Work requires answering phone, checking phone messages, and responding to customer requests and complaints. All requests and complaints will be resolved the same day if possible and no later than 24 hours after initial contact.

2.2. Refuse Service General Tasks. The contractor shall collect all refuse, garbage, debris, and organic waste and limited bio-solids as indicated further in this PWS. The contractor shall empty containers before the capacity is 95-100% full. The contractor shall remove all litter and waste on the ground within a 10-foot radius of the respective container(s). The contractor shall inform the COR about any areas that are continually a problem – i.e. trash on the ground, vehicles blocking container, etc.

3. SPECIFIC TASKS, RESPONSIBILITIES, AND QUALIFICATIONS

3.1 Recycle Program Support

a. Background: Consistent with its strong commitment to sustainability and Net Zero Waste goal by 2020, Fort Carson has a vibrant recycling program. Over 40% of recyclable material was diverted in 2010. The Net Zero goal requires that, by 2020, 100% of all recyclable material will be diverted. The Government would like to be aggressive with this goal by diverting more and more of the waste stream and decreasing landfill bound material.

b. Objectives: The contractor shall provide recycle program support to the Fort Carson, Directorate of Public Works, O&M Division.

c. Qualifications: Contractor employees shall meet the following criteria:

1) Have a general knowledge of solid waste and recyclable collection techniques.

2) Be familiar with military structure and operational procedures.

3) Possess the skills necessary to perform recyclable collections.

4) Have necessary licenses to operate vehicles and equipment used for recycle efforts.

d. Requirements: The contractor is an independent contractor and not an agent of the Government and shall provide support to the recycle programas specified in this PWS.

e. Coordination: The contractor shall serve as coordinating liaison between Fort Carson units and the Government Recycle Program Manager. The contractor shall schedule appointments with Fort Carson units for recycle commodity turn-in as required.

f. Recycle Operations Support: The contractor shall assist with the receipt and shipment preparation of recyclable items including: paper, cardboard, glass, metals, wood, plastics, brass and other recyclable materials and set up and operate various government-owned machines and equipment such as but not limited to compactors, balers, wood grinder, power sprayers and brass deformer.

g. As a regularly scheduled service, the contractor shall check and empty recycle dumpster containers as identified in TE 1 and TE2. These dumpsters vary in size between six and eight cubic yards, with roll-off containers size between 10 and 40 cubic yards. Containers must be serviced by the contractor before capacity is reached to prevent overflowing material onto the ground.

h. The contractor shall collect all materials to be delivered to local recycle vendors as directed by the Government when a compaction truck or roll-off container is full. Original weigh tickets for all material delivered will be collected by the Contractor and given to the Government by 0800 the following day. The Government will collect any payment for delivered materials. (CDRL 3.a.8)

i. The contractor shall process and transport recycle materials as required. Some materials are hauled directly to a vendor of the Government’s choice as the front load truck or roll-off container reaches capacity. Some materials must be delivered to the Fort Carson DLA Disposal Services Office as Government property for sale. Some materials must be baled/boxed and stored until shipment, and others must be palletized and shrink wrapped. The contractor shall load materials purchased by vendors outside the Colorado Springs area on trailers for shipment by carriers hired by the vendors purchasing the material. Cardboard, paper, aluminum/tin cans and plastics may be baled and stored by the contractor until 40,000 pounds of material is collected or may be transported by the contractor directly to a local vendor when a truck or container reaches capacity, as directed by the Government.

j. Scrap metal roll-offs will be inspected by the Government prior to transport. DD form 1348-1A must be stamped by the vendor upon receipt and returned by the contractor to the Government. (CDRL 3.a.10)

k. Toner cartridges and electronics must be palletized and shrink wrapped by the contractor. The Government will sell toner cartridges when a minimum of two pallets and electronics when a minimum of six pallets are ready for shipment.

l. The contractor shall collect various recycle commodities in all Government-owned facilities identified in TE 3. This task includes replacing full rolling plastic containers with empty rolling plastic containers which vary between 35 gallons to 125 gallons. These containers shall be emptied by the contractor on each visit regardless of product quantity. Collection of empty toner cartridges shall also be performed by the contractor during this operation. The contractor shall service central recycle point centers in facilities. These recycle centers utilize non-rolling containers that have plastic trash can liners installed. After emptying these recycling containers, the contractor shall install new plastic liners. These containers shall be emptied by the contractor on each visit regardless of product quantity. The contractor shall then deliver, sort, and transfer the collected materials into applicable dumpsters of same material at building 155.

m. The contractor shall perform wood grinder operations as needed to maintain the wood collection point on route 5A in a neat and orderly appearance. Wood grinding operations require removing of all materials that are not allowed in the mulch pile as well as materials that are destructive to the machine. The contractor shall remove any wood that has been painted, stained, varnished or chemically treated to resist weather as well as any furniture, as these materials cannot be recycled. Any metal or other foreign objects that will cause damage to the machine must also be removed prior to grinding operations.

n. The contractor shall use the brass deformer as needed to maintain brass inventory of expended brass ammo casings. .50 caliber, 9mm, 7.62mm, 5.56mm and blank casings must be deformed by the contractor prior to shipping. All deformed brass casings must be containerized in boxes. Shipment totals are four - 2500 pound boxes and sixteen - 2000 pound boxes to achieve twenty boxes and 42,000 pounds of brass.

o. The contractor shall characterize recyclable materials by commodity type and segregate packages and storage in areas designated by the government.

p. Material Handling: The contractor shall operate government-provided equipment such as compactors, balers, light trucks, an electric vehicle and forklifts up to 6,000 lb capacity.

q. Preloading Inspection: The contractor shall inspect containers, assuring integrity, proper labeling, and compatibility and segregate and load various commodities for transport in accordance with Department of Transportation (DOT) Standards.

r. Material Transport: The contractor shall pick-up contents of up to 500 recycle dumpsters and roll-offs located throughout the Installation and transport those materials to recycle facilities both on and off the Installation for processing.

s. Other Recycle Related Mission Support: The contractor shall assist in the disposal of non-recyclable items found during the recyclable commodity segregation process.

t. Meetings/Briefings: The contractor shall attend meetings as necessary with the Recycle Program Manager to ensure program goals are met.

u. Training and Awareness: The contractor shall stay abreast of the changing environmental and DOT laws and regulations. The contractor shall review equipment operators’ manuals and be familiar with the safe and proper operating procedures prescribed for recycling equipment used in the performance of this contract.

v. Spill Response: The contractor shall perform operator-level response to spills that occur during recycle equipment operation.

w. Workload Data: Historical workload has been dumping 300 dumpsters, hauling 35 roll-offs and collecting 400 totes from inside facilities per week as well as weekly wood grinding up to 40 hours per week and brass deforming up to 16 hours per week. This data is the best available. Actual workload during the contract performance may vary from these figures.

3.2 Recycle Center Support

a. The contractor shall staff and operate and maintain the Collection Point at the Post Exchange (PX), Monday through Friday 0730-1500, Saturday and Sunday 0800-1600, except Federal holidays and periods of official post closure.

b. With prior approval of the Government, the contractor shall curtail or suspend operations during periods in which high winds or other extreme weather renders continued operation hazardous, limits safe access, or causes excessive scattering of refuse.

c. The Collection Point at the PX was established to receive recyclable material. Municipal waste (refuse) shall not be accepted at the Collection Point by the contractor. If costumers bring municipal waste to the Collection Point, the customer must separate the recyclables from the unrecyclable items or take the refuse back home. Bulky waste (i.e., couch, mattress, etc.) will be accepted. Serviceable clothing and furniture can be donated at the Thrift Store collection area operated by Thrift Store personnel. All Items delivered in government vehicles will be accepted.

d. The contractor shall inspect incoming deliveries to identify excluded materials and direct appropriate disposal of such materials as follows:

1) Under no circumstances shall the contractor knowingly accept for disposal ammunition, explosives and firearms and it shall immediately report to the Provost Marshal Office (PMO) at 526-2333 and Explosive Ordnance Detachment (EOD) at 526-4242 any attempted delivery of such items. Any items determined or suspected to be potentially explosive that are discovered at the collection site shall be immediately reported by the contractor to the Provost Marshal’s Office (PMO) and EOD for disposal. PMO will determine the reporting requirements. EOD will determine the disposition of ammunition. Contractor personnel shall be cautioned to avoid any handling of possible explosives.

2) Hazardous waste shall not be accepted by the contractor. Persons or activities attempting to dump hazardous waste shall be referred by the contractor to the El Paso County Hazardous Waste facility for appropriate disposal instructions. Hazardous materials discovered at the Collection Point by Contractor personnel shall be identified and reported to the COR.

e. The contractor shall control access to the Collection Point and shall permit access during operating hours only to authorized persons and activities. The contractor shall secure the Collection Point and lock the access gates at times when this facility is not in operation.

f. The contractor shall prohibit scavenging of materials from the Collection Point. There are no salvage rights in this contract for the Contractor. The contractor shall maintain the Collection Point to discourage the harboring, feeding and breeding of disease vectors. The Contractor shall notify the Government of any vector infestations. Chemical pest control will be provided by the Government.

3.3. Refuse Service Support

a. Background: Consistent with its strong commitment to sustainability and Net Zero Waste goal by 2020, Fort Carson would like to reduce the volume of landfill disposal and increase diversion rates over the length of this contract. The Net Zero goal requires that, by 2020, 100% of all recyclable material will be diverted. While Fort Carson realizes that many products consumed/used today does not allow diversion, the Government would like to increase the percentages of recyclable materials. Using the total tonnage from the previous year, the landfill bound tonnage will decrease by two percent each year of the contract. Therefore, the first year would be two percent; the second year would be four percent and so forth.

b. Objectives: The contractor shall provide refuse service support to the Fort Carson, Directorate of Public Works, O&M Division while working with the Government to increase diversion rates.

3.4. Routes/Schedules Submittals. The contractor shall establish their own vehicle routes and collection schedules to meet the Government’s expectation of empty containers based on any historical and personal knowledge. The schedule shall be organized in two hour increments and by days of the week and submitted to the COR no later than 10 business days from the award date of the contract (CDRL #2). The COR shall approve the route and collection schedule submittals prior to the contractor starting work. The contractor shall jointly monitor with the COR the fill capacities during the first 30 days of performance and at one other time to be determined during each performance period. Proposed changes to the schedule or haul route shall be approved by the Contracting Officer (KO) in writing prior to contract change in routes. Estimated container sizes and estimated frequencies are found in TE 4, Historical Data/Estimated Workload Data. A map of Fort Carson’s current dumpster locations is found in attachment 3, Map.

3.5. Route Parameters. The contractor shall establish routes to the site through the main gate, Gate #3 located on Hwy 115. The Fort Carson recycling/refuse collection schedule shall be established so that collection operations shall be made between 4:00 am through 7:00 pm Monday through Saturday. Collection services shall not be scheduled around the barracks areas until after 7:00 am. An alternate work schedule may be utilized to ensure contractor personnel are available during normal operating hours - 0700 -1600, Monday through Friday.

3.6. Cubic Yard Capacity. Proposed capacities of containers are indicated in TE 4, Historical Data/Estimated Workload Data, as Cubic Yard Capacity. The Government reserves the right to change the cubic yard capacity at any of the collection sites, reduce or increase the frequency of a collection site or change the number of collection sites as long as it does not increase the overall tonnage capacity requirement of the individual task order.

3.7. Grit. Grit is a non-soluble (i.e. small rocks, dirt and other small matters) material that enters waste water systems through the waste stream. This material is caught in a sediment tank and then put into dumpsters. Grit is considered normal trash and requires no special handling. The contractor shall collect grit from the dumpsters located near the Sewer Treatment Plant (STP), Industrial Waste Treatment Plant (IWTP), and the Sewer Lift Stations. Grit shall be collected and disposed of in accordance with local, state and federal laws.

3.8. Bio-Solids. The contractor shall collect and dispose the dried bio-solids as recycled compost contained in contractor provided 20-yard roll off containers located at building 3709. The bio-solids to be collected and disposed of within five business days of notification from the COR is a quarterly requirement estimating approximately 250 roll-offs of 20 cubic yards at half capacity annually.

4. SPECIAL REQUIREMENTS

4.1. Recycle. The contractor shall divert a minimum of two percent of collected contaminated refuse into recyclable material. The recyclable material shall be sorted from the refuse and transported to a recycle center for recycling. The contractor may keep the revenue from the diverted material. The contractor shall include in the monthly report (CDRL #3) the costs associated with the recycling efforts.

4.2. Alternate Locations. The contractor shall service containers for Army units that are assigned to the installation, but are located off the installation. Containers are located at the Colorado Springs Airport (Arrival/Departure Airfield Control Group (ADACG) Building) bldg 515, 7330 Embraer Heights, Peterson AFB CO 80914, and at Building 20000, 2525 Aviation Way, Colorado Springs, CO. Estimated container sizes and historical estimated frequencies are found in TE 4, Historical Data/Estimated Workload Data for both locations.

4.3. Field Training Exercises. The contractor shall provide recycle/refuse containers in support of units training on ranges and at downrange training areas 100% of the time as required. The COR will ensure all range and training area roads are accessible prior to requiring the contractor to collect, dispose and/or relocate containers. The Government will provide the contractor with a staging area at either Building’s 9246 or 155 to place containers prior to their use for field training exercises.

4.4. Bulk Pick-Up Services. The contractor shall collect and dispose of bulky items (e.g., sofas, chairs, beds and other furniture) that are placed outside a refuse container. The contractor shall report on the monthly report to the COR the collection of any such items that appear to be personal items as opposed to government property.

4.5. Special Events. The Contracting Officer may require the contractor to make collections and disposals in support of special events. The COR shall notify the contractor a minimum of one business day prior to the special event requiring additional collections. For special events, the contractor shall also provide (or re-position as directed) additional containers to locations directed by the COR. These containers shall be placed in locations for a period of time specified by the COR. Historical data for special events is found in attachment 4, Annual Special Event Historical Data.

5. POINTS OF COLLECTION. The contractor shall collect refuse materials from all containers (either contractor owned or government supplied) identified in TE 4, Historical Data/Estimated Workload Data. The locations of the recycle/refuse containers are provided in attachment 3, Map. The contractor shall position bulk containers for customer ease in depositing material. This may require repositioning of containers from time to time. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions.

5.1. Government-Approved Containers. The contractor shall provide all front-loading and roll-off refuse collection containers except for one government-owned refuse compactor located at building 7500, Evans Army Community Hospital. All containers shall be maintained in a clean, serviceable and presentable manner, rodent proof and shall be marked to show contractor ownership. All contractor-provided containers shall be a dark brown in color. Any deviation in color shall be coordinated with the COR. Each container shall be marked to indicate the container is for trash only and the container is not for recyclables. The contractor shall remove and replace any unsightly or unserviceable container at no additional cost to the Government.

5.2. Lids. All containers shall be equipped with appropriate lids. Containers identified in TE 4, Historical Data/Estimated Workload Data as “bear proof” (listed in the remarks section), shall have metal lids with locking latches.

5.3. Container Access. The Government will ensure the contractor's vehicles have unobstructed access to containers on collection days. The Government warrants any right of way to container locations is sufficient to bear the weight of the contractor's equipment and vehicles reasonably required to perform the service.

5.4. Maintaining Containers and Collection Area. The contractor shall return containers to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor shall immediately clean any spills, debris, etc., which may occur during servicing of containers and pick up all refuse on the ground within ten feet of the container. The contractor shall collect debris placed at collection areas; for example, tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers. The contractor shall notify the COR of locations where debris is frequently placed outside of containers so the COR may notify facility managers and, if necessary, adjust the container size or pickup frequency. The contractor shall be responsible for keeping collection areas free of materials and debris.

6. DISPOSAL. The contractor shall transport and dispose of all material at a State certified/licensed off-post disposal/material recovery site. Disposal shall be in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-post disposal/material recovery locations.

7. REPORTS AND RECORDS.

7.1. Reports. The contractor shall provide a monthly report to the COR detailing total tonnage of material collected, the type of material collected (refuse, garbage, debris, organic, recyclable material, bulk and/or bio-solids), and dates and locations of disposal. Prior month reports shall be due by the close of business on the fifth business day of the following month (i.e., a report for the month of September is due 5th October, etc.). Monthly reports shall also include the number of special events supported; unscheduled collections, field training exercise requests, and bulk pick-up services that were completed in the reported month. If there is a type of refuse that none was collected during the reporting period, state “none reported” in the report.

a. For recyclable materials diverted from refuse, the report shall include the total tonnage of refuse, the percentage of and type of recyclable material diverted and the location to which the material was diverted to.

b. The report shall include the total weight of refuse collected for each front load and roll-off container with the associated building number. (CDRL #3)

7.2. Records. The contractor shall maintain all landfill receipts, including weight tickets, for all refuse and bio-solids disposed of in accordance with this PWS. The reports shall be retained by the contractor for the life of the contract plus six years. The COR shall have access to inspect these records at any time.

8. VEHICLES.

8.1. Vehicle Condition. The contractor shall provide and maintain a sufficient quantity of collection vehicles in order to satisfactorily perform the requirements of this PWS. All vehicles shall be clean, in operable condition, and meet all local, state and federal safety requirements to include DA PAM 420-47. Vehicles are not deemed safe if any of the following or similar conditions exist: missing or badly damaged fenders, lights, windshields, bumpers or signal devices. Vehicles found to be unsafe or unable to function as designed shall be removed from Fort Carson immediately. Vehicle repairs on post shall be limited to those repairs minor in nature; i.e., flat tire, hose replacement or minor repair that can be completed within one hour. Trucks and trailers used for hauling and collecting shall be maintained in a clean and functional manner. Any delays resulting in the breakdown of contractor equipment shall not be considered for an equitable adjustment claim.

8.2. Vehicle Identification. Contractor vehicles shall be visibly marked with the contractor's name, contractor's address, and contractor's telephone number.

9. INSPECTION AND SURVEILLANCE.

9.1. The COR shall periodically inspect the contractor’s work in accordance with attachment 5, Performance Requirement Summary (PRS). The COR has authority to point out to the contractor any incomplete or defective work and require necessary corrective measures, but does not have authority to alter the terms or conditions of this contract. Defects, incomplete work, and necessary measures are based on and can be referenced to in attachment 5, PRS. The contractor’s service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success, and identified in attachment 5, PRS.

9.2. Surveillance Methods.

1) Periodic Surveillances. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2) Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The Contracting Officer shall make the final determination of the validity of a customer complaint(s) in cases of disagreement between the COR and the contractor. Validated customer complaints shall result in re-performance by the contractor, at no additional cost to the government, after notification by the Contracting Officer.

9.3. Progress Meetings. The Contracting Officer, COR, other Government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues will be discussed; 1) opportunities to improve the contract, 2) any modifications required of the contract, 3) unsatisfactory performance and 4) valid customer complaints against each performance objective observed and 5) steps taken by the contractor to prevent occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

The Contracting Office will prepare written minutes and distribute them to the COR and the contractor, and place a copy in the official contract file. Within 5 working days after receipt of the minutes, the contractor shall provide a written notification to the Contracting Officer any areas of non-concurrence for resolution.

10. GOVERNMENT FURNISHED PROPERTY AND SERVICES (GFP).

a. Supplies, equipment and facilities will be provided by the government to accomplish the some tasks documented in this PWS. The contractor shall inventory, account for, safeguard from theft, and use GFP only in the performance of this contract. The contractor shall be responsible for all GFP through the assignment of a Centralized Installation Property Book Office (CIPBO) hand receipt. All maintenance and fuel costs for operation of government-furnished vehicles and equipment will be provided by the government. All other materials necessary for contract performance shall be provided by the contractor. GFP is listed in Attachment 2 to the contract.

b. IAW Department of Defense Directive (DODD) 4500.36-R, DOD Contractor Personnel shall comply with licensing requirements of the state and local motor vehicle laws. DOD Contractor employees assigned to operate Government-owned or Government-leased equipment in the performance of this contract shall be certified, by the contractor and at the contractor's expense, as being fully qualified to operate the vehicles or equipment to which they are assigned. The prime contractor shall document all operator qualifications and provide this documentation to the administrative contracting office before any contract employee engages in any mode of equipment operation. The administrative contracting officer shall retain operator documentation in the contract file. (CDRL #8)

10.1. CONTRACTOR STORAGE. The Government will provide a staging site for containers (Building 9246 and Building 155) to be utilized at the training ranges. The contractor may request alterations to the space provided by submitting written request to the COR. The contractor shall return the space to the Government in the same or better condition as received.

10.2. UTILITY CONSERVATION. The contractor shall adhere to all installation level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

11. GENERAL INFORMATION.

11.1 Quality Control. The contractor shall develop and maintain a quality control program to ensure refuse services are performed in accordance with commonly accepted commercial practices and meet the requirements of this PWS. The contractor shall develop a quality control plan (QCP) and implement procedures to identify, prevent, and eliminate recurrence of defective services. The plan shall be submitted to the Contracting Officer for review and approval no later than the pre-performance conference. As a minimum, the plan shall include quality control procedures addressing the areas identified in section 2, Inspection and Surveillance. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required. This plan shall be updated at least annually and submitted to the Contracting Officer when revised. (CDRL #4)

11.2. Quality Assurance. The COR will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will periodically inspect by watching actual task performance, physically checking an attribute of the completed task, verifying monthly reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not the performance meets the standards contained in this PWS. The COR shall use the contractor’s work schedule to record surveillance results. This surveillance record then becomes the official record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR shall initiate and coordinate through the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR in accordance with instructions provided and return the CDR to the Contracting Officer within 10 calendar days after receipt.

11.3. Areas Under Construction/Repair/Remodel. This contract does not include collection and disposal of construction debris arising from separate contracts for construction, repair, or remodel. The COR shall identify the contractor of such areas. Upon notice from the COR, the contractor may be directed to relocate its containers from such areas. The contractor shall promptly notify the COR if it appears other contractors are inappropriately using containers for the disposal of construction debris.

12. CONTINUATION OF ESSENTIAL DOD CONTRACTOR SERVICES DURING CRISIS. The services required under this PWS are essential services to be performed during a crisis as defined in DoDI 3020.37 Continuation of Essential DoD Contractor Services, para E2.1.3, Essential Contractor Service.

12.1. Contractor Contingency Plan. The contractor shall develop a contingency plan for collection and disposal to provide reasonable assurance of continuation of the service during a crisis and/or special or unique conditions (e.g., strikes, reserve/ANG activations, etc.) to be approved by the Contracting Officer. The contractor’s plan shall be provided to the Contracting Officer within 10 days after the contract award date for review and approval. (CDRL #5)

13. FORT CARSON REQUIREMENTS

13.1 Operation of Privately Owned Vehicles

a. Contractor employees operating privately owned vehicles on Fort Carson shall be required to comply with all applicable traffic laws, parking restrictions, and restricted-area requirements.

b. Gate Control at Fort Carson - Fort Carson military installation is a controlled access installation.

1) The Contractor shall register with and obtain passes from the Provost Marshal’s Office in order to gain entrance for its equipment and personnel for performance of this contract. The contractor shall obtain identification and vehicle passes for all contractor personnel who make frequent visits to or perform work on Fort Carson. To do so, the Contractor shall first submit a list of employees (Microsoft Excel format preferred) to the Contracting Office. The Contracting Office will then provide the Contractor a letter of authorization for the registration process. When registering either a company or personal vehicle that will enter Fort Carson for performance of work on this contract, the authorized contractor individual(s) shall provide current, valid driver’s license, vehicle registration and vehicle insurance certificate to obtain a vehicle pass. In the event that personnel are terminated or otherwise released or if registered vehicles are sold or otherwise disposed of and no longer to be brought on Fort Carson for performance of work on this contract, the contractor shall ensure all vehicle registration decals are physically removed from vehicle windshields, secured in a sealed envelope, and turned into the Provost Marshall’s Office.

2) Unscheduled gate closures may occur at any time, and all personnel entering or exiting Fort Carson may experience a delay due to vehicle inspections, registrations, wearing of seat belts, etc. Price or schedule adjustments for compliance with security controls or delays resulting from gate closures will be allowed only in the event of exceptional circumstances. To obtain such an adjustment, the Contractor shall establish that the control or delay was exceptional and unforeseeable and that the requested additional performance time or cost was a direct result of that delay.

c. Accident Reporting Procedures - In the event of an accident involving Government personnel or property, the Contractor shall submit a report to the Contracting Officer, in letter format, that will include the following:

1) Time and date of occurrence

2) Place of occurrence

3) A list of personnel directly involved

4) A narrative description of the accident that includes a chronological account of the accident and circumstances.

13.2 Fire Prevention. The Contractor shall comply with fire prevention practices as set forth by the National Fire Protection Association in the National Fire Code and other recognized fire prevention agencies and post regulations.

13.3 Insurance. Reference FAR Clause 52.228-5, subpara (a), the following are the kinds and minimum amounts of insurance required to be maintained by the contractor during the period of this contract (see 52.228-5 for other requirements concerning this insurance coverage):

a. TYPE

AMOUNT

Workmen’s Compensation

As required by state laws

Employer’s Liability Insurance

$100,000

General Liability Insurance

$500,000 per occurrence

Auto Liability Insurance

$200,000 per person, $500,000 per occurrence

Bodily Injury

$500,000 per occurrence

Property Damage

$20,000 per occurrence

b. Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government’s interest shall not be effective (1) for such period as the laws of the State in which this contract is to be performed prescribe; or (2) until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

c. The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors’ proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

13.4. ALTERNATE DISPUTES RESOLUTION. In furtherance of Federal policy and the Administrative Dispute Resolution Act of 1990 (ADR Act), Public Law 101-552 and FAR Clause 52.233-1, Subparagraph (g), the Contracting Officer will try to resolve all post award acquisition issues in controversy by mutual agreement of both parties. Interested parties are encouraged to use alternative dispute resolution procedures to the maximum extent practicable, in accordance with the authority and requirements of the ADR Act.

13.5. SECURITY REQUIREMENTS. New contractor employees requiring routine access to the Fort Carson NIPRnet (unclassified computer network) infrastructure, to include email services, shall provide a completed local background investigation and two sets of complete fingerprints to the DPW personnel security manager for inclusion with SF 85P (Position of Public Trust) The SF 85P is accomplished at the DPW and will be submitted to the Directorate of Emergency Services when complete. Clearance is a condition of eligibility to perform on this contract. Furthermore, contractor employees properly authorized to use government communication systems including telephones, information systems, computers and other similar equipment on Fort Carson shall comply with all applicable DOD, Department of the Army, Fort Carson and DPW laws, regulations and policies on the use of that equipment, including Commanding General Policy File Number L-24 and other applicable Internet, email and government equipment security policies and procedures. The government may direct that the contractor remove any of its employees found in violation of authorized equipment use, internet policies and equipment security regulations and policies.

14. CONTRACTOR MANPOWER REPORTING. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil/. 1. Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative. 2. Contract number, including task and delivery order number; 3. Beginning and ending dates covered by reporting period; 4. Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; 5. Estimated direct labor hours (including sub-contractors); 6. Estimated direct labor dollars (including sub-contractors); 7. Total payments (including sub-contractors); 8. Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); 9. Estimated data collection cost; 10. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for purposes of reporting this information); 11. Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); 12. Presence of deployment or contingency contract language. 13. Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s system to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.

15. HAZARDOUS WASTE TRAINING. Before commencement of work under this contract (or continuation of work if this provision is added by modification), the contractor shall submit a plan for approval of the Fort Carson Environmental Division RCRA Program Manager, under which all current employees who may handle hazardous waste or may be affected by a hazardous waste emergency shall receive initial, and annual refresher, site-specific classroom and on-the-job hazardous waste awareness training. The plan shall identify any such employees and provide that they shall complete the initial training before handling hazardous waste or being exposed to the possibility of a hazardous waste emergency. The plan shall also provide for identification to the RCRA Program Manager of any new or replacement employees subject to this requirement and for satisfaction of the requirement (and provide the RCRA Program Manager a record of such action) before such new or replacement employees perform work under this contract. The plan may provide for training electronically through Fort Carson’s SEM’s Intranet site or CD-Rom (at no expense to the contractor) (at contractor expense) or through means provided by the contractor at its own expense. The contractor shall make this provision applicable to any subcontractor with which it contracts for performance of work under this contract.

16. COMMUNICATIONS FROM FEDERAL OR STATE ENVIRONMENTAL REGULATORS. The contractor shall promptly provide to the Contracting Officer’s Representative copies or notices of all communications received from federal or Colorado environmental regulatory agencies relating to work performed under this contract, including, but not limited to, compliance advisories or notices of violations. This requirement is for informational purposes only and in no way relieves the Contractor of its liability, if any, for any environmental violations or requires the Government to provide any assistance to the Contractor in responding to any such communication.

17. SAFETY

a. It is Army policy that Government safety and health responsibilities in Contractor facilities and Contractor operations on Government property are limited to helping ensure the safety of Government-owned equipment, protecting the production base, protecting Government property and on-site Government personnel from accidental losses, and protecting the public. The contractor is responsible for the safety and health of its employees, including, but not limited to, subcontractors, and protection of other personnel, including the public, at contractor facilities and worksites. The contractor is directly responsible to Federal or State OSHA for the safety and health of its employees. The distinction here is critical. The Army does not exercise direct control over the safety and health of contractors, except in those instances when the contractor’s activities create the potential for accidental injury or property damage to the Government or public. Conversely, it is in the interest of the Army that its contractors have strong safety and health programs since this will help ensure the quality of work performed and protection of Army personnel and property. The specific areas of safety concern pointed out in the following paragraphs are not intended to be all-encompassing. The contractor is responsible for formulating and executing a comprehensive safety program for its activities under this contract.

b. The contractor shall perform position hazard analysis for each of its employees as warranted by the hazards associated with the position’s tasks. The contractor shall determine the need for an analysis of each position within its area of responsibility. In developing the analysis for a particular position, the contractor should draw upon knowledge and experience of employees in that position, safety and occupational health professionals, relevant characteristics and abilities of the work force, task and type of work descriptions, training related to the position or tasks, available materials and facilities, and environmental conditions. The contractor shall review each position analysis at least annually, or as hazards and work conditions change.

c. The contractor shall develop procedures and practices that minimize accident risk including, but not limited to, internal safety directives or standard operating procedures.

d. The contractor shall provide required health screening for employees. The contractor shall implement a medical monitoring program when employees are regularly exposed to hazardous substances in the course of their duties IAW 29 CFR 1910.120.

18. PROJECT MANAGER. Within 5 days after award of the contract, the contractor shall provide to the Contracting Officer and the COR, in writing, the name and contact information of the project manager, and at least one alternate as well as a complete list of names, addresses and work phone numbers for each employee engaged in the performance of this contract. The contractor shall also provide to the Contracting Officer the names and phone/pager numbers of contractor points of contact for after normal duty hours, including nights, weekends, and holidays. This information will update the Contracting Officer and COR by the contractor whenever personnel changes occur. (CDRL #6).