A02_-_PWS_HT.DOC

Performance Work Statement (PWS)

Maintenance and Service on the Zeiss Xradia 510 Versa Xray 3D Imaging System C.1 Background

The Zeiss Xradia 510 X-ray Computerized Tomography (CT) Scanner is currently in use at the US Army Research Laboratory (ARL). CT scanners combine a series of X-ray images taken from different angles and uses computer processing to create three–dimensional (3D) volumetric images of materials. This information is used to determine internal structures and defects of materials used in experiments.

C.2 Objective

The Contractor shall perform the necessary work to ensure the Zeiss Xradia 510 X-ray CT Scanner is serviced and maintained annually in accordance with Original Manufacturer Specifications and shall provide all software upgrades. This service contract will include one (1) base year and two (2) option years.

C.3 Requirement

C.3.1 Preventive maintenance (PM) service inspections and maintenance repair visits shall be scheduled by coordination between the Contractor and the Technical Point of Contract (TPOC).

C.3.1.1 When initiating the preventive maintenance (PM) service inspections, the Contractor shall contact the TPOC whose information shall be provided at time of award to schedule an appropriate date and time for the service. The TPOC will have the final say over the date of service.

C.3.1.2 The Contractor shall provide all tools, equipment, and parts required to perform the maintenance stated within this PWS.

C.3.2 The preventive maintenance service inspection and maintenance repair visits shall include the following:

C.3.2.1 The Contractor shall provide a minimum of two (2) PM service visits per year spaced approximately six (6) months apart.

C.3.2.2 The Contractor shall provide all emergency services as needed.

C.3.2.3 The Contractor shall provide all necessary replacement parts to maintain optimal performance of CT Scanner(s). These parts shall be supplied within one (1) month of diagnosing the need for a replacement part.

C.3.2.4 The Contractor shall perform software upgrades as they become available for the Government owned X-ray Microscopy (XRM) machine.

C.3.2.5 The Contactor shall cover all travel costs and labor for the technician associated with all service visits, whether scheduled or emergency, as may be required during the contract year.

C.3.2.6 The Contractor shall send factory trained Customer Support Engineers to conduct the inspection and preventive maintenance service.

C.3.3 The Contractor shall follow all ARL-APG facility installation and facility access procedures provided by the Government security escort on the facility prior to the Contractors commencement of work.

C.3.4 All work under C.3 shall be accomplished during the Government’s normal working hours. Normal working hours are from 8:00 a.m. to 5:00 p.m., Eastern Standard Time (EST), Monday through Friday with the exceptions of federal holidays.

C.4 Deliverables C.4.1 After each visit the Contractor shall provide a maintenance report, including, but not limited to, any problems with the CT scanner, any parts that need to be replaced, expected timeframes for resolving any issues that could not be completed during the regularly scheduled PM, and the PM checklist that shall include software update checks, focal spot size test results, stage alignment calibration, pixel calibration tests, and system resolution checks.

C.5 ANTI-TERRORISM /OPERATIONAL SECURITY (AT/OPSEC):

C.5.1 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204.9, Personal Identify Verification of Contractor Personnel) as directed by DoD, HODA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C.5.2 For contractors that DO NOT require Common Access Card (CAC), but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and [Procedures using the National Crime Information Center Interstate Identification Index (NCIC-I11) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local Security policies and procedures (provided by Government Representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.