A01_-_PWS.docx

Performance Work Statement (PWS)

Grounds Maintenance, Snow/Ice Removal, and Custodial Services at Blossom Point Research Facility (BPRF)

May 2017

1.0 Introduction

1.1 Scope. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, reports, other items, and non-personal services, except for those items specified as Government furnished property and services, necessary to perform all services as defined in this Performance Work Statement (PWS) for one (1) base year, and three (3) subsequent option years. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who in turn is responsible to the Government.

1.2 Background. The primary mission of the Blossom Point Research Facility (BPRF) is to provide valuable support services and infrastructure to enable scientific research, development, and well-being of the workforce. BPRF serves the Soldier and collaborates with Army science and research by providing excellent range facilities and support services.

1.3 Objectives. The purpose of this contract is to obtain all services (labor, tools, equipment, materials, transportation and management) necessary to provide custodial, grounds maintenance, and snow/ice removal in accordance with the standards and Technical Exhibits herein.

2.0 Requirements

2.1 Place of Performance. The work to be performed under this contract will be performed at BPRF, located at 15000 Blossom Point Road, Welcome, Maryland in Charles County.

2.2 Hours of Operation. Normal Operating hours for the facility are between the hours of 0700 – 1700 Eastern Time (ET) Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor is responsible for providing service and coordinating the work schedule so that the facility is able to maintain normal operating hours.

2.2.1 Recognized / Federal Holidays

2.3 Work Schedules. The Contractor shall provide the Contracting Officer’s Representative (COR) an annual work schedule no later than (30) days after the award of the contract or exercise of an option year. The schedule shall outline tasks to be performed by specific area and identify the timeline for tasks to be accomplished. The COR will provide the Contractor with requirements to make changes to the schedule as they occur.

2.4 Post Award Conference/Periodic Progress Meetings. The Contractor shall attend a post award conference no later than (30) days after the award of the contract or exercise of an option year. The Contracting Officer (KO) and COR shall meet quarterly with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.5 Quality Control Plan. The Contractor is responsible for the delivery of quality services/supplies to the Government. The Contractor shall establish and maintain an effective Quality Control (QC) system in compliance with the solicitation and contract requirements. The Contractor's Quality Control Plan (QCP) shall consist of plans, procedures, and organization necessary to produce an end product which complies with the contract requirements and covers all aspects of the PWS as it relates to the contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QC program is the means by which the Contractor assures itself that its work complies with the requirements of the contract. The Contractor shall implement and maintain a documented QC system that identifies and results in correction of potential and actual problem areas throughout the entire scope of this contract. The Contractor shall maintain records of all Contractor QC checks and corrective actions. These files shall be maintained by the Contractor throughout the period of performance of this contract and shall be made available to the KO / and COR monthly per TE-7. The QCP shall include the following:

· The name of your cognizant QC point of contact (POC)

· An inspection system covering all the services listed on the Performance Requirements Summary. The inspection plan shall specify the areas to be inspected on both a scheduled or unscheduled basis, and the individual who will perform the inspection.

· The method(s) for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

· On site records of all inspections conducted by the Contractor and necessary corrective action taken.

2.6 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. The plan defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level (AQL) at which the standard shall be met. Although the Government may develop a QASP, Government surveillance of Contractor performance is not limited to the QASP or the performance objectives, incentives/remedies, etc. outlined in the Performance Requirements Summary (PRS). The Government has the right to inspect and test all services called for by the contract and commitments made by the Contractor during the solicitation process, to the extent practicable at all places and times during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may: (1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and/or (2) Reduce the contract price to reflect the reduced value of the services performed. If the Contractor fails to promptly perform the services again or take the action necessary to ensure future performance in conformity with contract requirements, the Government may: (1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or (2) Terminate the contract for default. "Services", as used in this clause, includes services performed, workmanship, and material furnished or used in performing services.

2.7 Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

2.8 Key Contractor Personnel. The Contractor shall provide a contract manager and alternate who shall be responsible for the performance of the work and is deemed key personnel. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0700 - 1700, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.8.1 Identification of Contractor Employees. All contract personnel shall wear a uniform that clearly delineates them as a Contractor employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves such that they avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all correspondence (documents, emails etc.,) or reports produced by Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

2.8.2 Non-Personal Services. The FAR provides that each contract arrangement be judged in the light of its own facts and circumstances, with the key question always being whether the Government will exercise relatively continuous supervision and control over the Contractor personnel performing the contract. To ensure that services provided under this contract are non-personal in nature, employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Government will notify the Contractor’s management of all tasks that require completion and the Contractor’s management will assign those tasks to the appropriate Contractor personnel under this contract. The Contractor's management shall ensure that employees comply with the performance standards outlined in this PWS and as required by the contracting officer or the contracting officer's representative (COR). Contractor employees shall perform independent of and without the supervision of any Government official. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the FAR. The Government will control access to the facility and will perform the inspection and acceptance of completed work and tasks.

2.8.3 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. Contractor employees shall comply with all Department of Defense (DOD) and local requirements that establish uniform policies governing smoking in and around Government Owned buildings and vehicles. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.C. 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the installation.

2.8.4 Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.9 Emergency Services. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor shall instruct their employees to immediately notify their Contractor supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the COR within 30 minutes of the incident. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.10 Physical Security. Contractor and all associated sub-contractors’ employees shall comply with applicable garrison, facility, and area commander garrison/facility access and local security policies and procedures provided by COR upon award. The Contractor shall also provide all information required for background checks to meet garrison access requirements to be accomplished by garrison Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. The Government will provide this information to the Contractor at time of award. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or garrison change, the Government may require changes in Contractor security matters or processes.

2.10.1 Criminal Background Checks. In the event that unsupervised contact with students or unescorted access to facilities are required by contract, a satisfactory Federal and/or State criminal background check must first be performed by Department of Defense Education Activity (DoDEA), through the Office of Personnel Management, on each identified contract employee prior to unsupervised student contact or unescorted facility access being granted. For US Citizens – Unescorted Access – must pass the Childcare National Agency Check with Written Inquirers (CNACI). For Non-US Citizens – Unescorted Access – local host nation police background check only (Re: DODI 1402.5 and DODI 2000.16).

2.10.2 iWATCH Training. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity at time of award). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 calendar days of contract award and within 10 calendar days of new employees commencing performance with the completion certificates provided to the COR no later than (NLT) 21 calendar days after contract award.

2.10.3 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

2.10.3.1 Lost keys shall be reported to the COR and the KO. In the event keys are lost, the Contractor shall notify the COR and the Government may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.10.3.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

2.11 Safety. The contractor shall perform work in a safe manner as required by Occupational Safety and Health Administration (OSHA) Safety and Health Requirements. The Contractor shall provide a verbal notification to the COR as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a completed copy of required Accident Investigation Reports to the COR within five (5) calendar days of each occurrence.

2.12 Environmental Requirements. The Contractor shall comply with all applicable Federal, State, local, and Army regulations governing environmental control. The Contractor shall obtain and provide copies of any required licenses and permits, as necessary, to comply with applicable Federal, State, local or municipal laws, codes or regulations during the performance of this work.

2.12.1 The Contractor shall ensure that their work is conducted in accordance with and in support of the following goals: (1) reduce hazardous waste generation, (2) recycle solid waste generated to the maximum extent practicable, and (3) reduce energy and water consumption.

2.12.2 The Contractor shall recycle all solid wastes they generate, including construction and demolition debris, to the maximum extent practicable. Weight records for any waste that is recycled by the Contractor, as well as weight records for any waste that is disposed in a landfill by the Contractor, shall be provided to the COR (Construction and Demolition Diversion/Disposal Transaction Report Summary).

2.12.3 Green Procurement. In order to comply with the green procurement requirements of Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) and Executive Order 13423, the Government requires the use of recycled and recovered materials and products identified in the Environmental Protection Agency's (EPA) Comprehensive Procurement Guidelines. These materials and products must meet the requirements of the PWS, must not delay the progress of work, must be available from more than one source, and must not be cost prohibitive. EPA guideline items are seen as the minimum that should be considered when evaluating recyclable materials. Other materials and products not listed, but commonly used in industry outside of the Government, should also be considered. Material and product submittals for all recycled-content items should list the recycled and recovered materials used and the percentage content. The Contractor shall track the purchase, quantities, and the percent of recyclable content for these materials throughout the life of the contract. The Contractor shall consolidate and provide this information to the COR in quarterly reports. The Contractor shall annually submit a summary report of certification and estimate as required by FAR 52.223-9, title, Certification and Estimate of Percentage of Recovery Material Content for EPA Designated Items, upon completion of the base year and each follow-on year, until completion of the contract to the COR. The quarterly and annual reports shall be sent to the COR. The intended end use of the item, materials with recovered materials content, at levels recommended by the EPA's CPG is found at website; http://www.epa.gov/cpg/products.

2.12.4 Hazardous Materials. The Contractor shall be responsible for the management of all hazardous materials they use and store onsite. Any hazardous materials or chemicals brought onto the Installation by the Contractor must be pre-approved for use by the COR. The Contractor shall provide complete and current copies of Material Safety Data Sheets (MSDS’s) to the COR for approval no less than 10 days prior to bringing any hazardous materials or chemicals onto the Installation (301.394.6300).

2.12.5 The Contractor shall make available on site product MSDS’s for all materials. The Contractor shall not use any materials that contain toxic organics or any liquid with a pH below 5.0, any Class 1 Ozone Depleting Substance, or any materials that contain toxic organics or any liquid with a pH below 5.0 on the site. The Contractor shall not use any Class 1 Ozone Depleting Substance.

2.12.6 Containers of hazardous materials and chemicals approved for use on the Installation shall be of sound integrity, with a tight lid or cap, and properly labeled. The Contractor shall provide secondary containment for any container greater than 50 gallons in volume. The Contractor is responsible for the prompt removal of all empty drums, containers and general refuse on a daily basis.

2.12.7 The Contractor shall be responsible for the removal of all hazardous materials from the jobsite when the work is complete. No hazardous materials shall be left behind or abandoned on the Installation.

2.12.8 The Contractor shall be responsible for the management and disposal of all hazardous wastes they generate. Hazardous wastes shall be managed and disposed in accordance with all applicable Federal, State, local, and Army regulations. All costs associated with the management and disposal of hazardous wastes are the responsibility of the Contractor.

2.12.9 Under no circumstances shall the Contractor discharge any materials (including oils, hazardous substances, waters, wash waters, sediments, etc.) to the Installation sanitary sewer or storm sewer without prior consent from the COR.

2.12.10 The Contractor shall provide and maintain an adequate supply of absorbent and other spill management materials on the jobsite. Upon occurrence of any spill or fire, the Contractor or his agent shall immediately contain the spill and call the COR to report the incident. It shall be the responsibility of the Contractor to clean up a spill to the satisfaction of the DPW Environmental Division and the State of Maryland Waste Management Administration, at no additional expense to the Government.

2.12.11 The Contractor shall contact the COR if any unanticipated ground disturbance or damage to vegetation, including trees and shrubs, that is not identified in the contract will be required.

2.12.12 If the Contractor will need to reseed or replant, they shall ensure only native Maryland species are planted.

2.12.13 To prevent invasive species dispersal, heavy equipment brought onto the Installation by the Contractor will be washed and free of dirt and plant debris before arrival.

3.0 Performance Requirements and Standards

3.1 Grounds Maintenance: The Contractor shall provide grass cutting and trimming services as outlined in this PWS and TE-1, 2, and 5

3.1.1 Grass Cutting Improved Areas: Includes policing prior to mowing, cutting, trimming, and edging, without scalping, rutting, or uneven and rough cutting. The Contractor shall not discharge grass cuttings against ground level windows, parked cars, or onto sidewalks, parking lots or streets. Grass clippings shall be removed from adjacent paved areas immediately after mowing and shall not be mounded within the parcel. The total high visibility area to be mowed is approximately 19.5 acres.

3.1.1.1 Policing of improved grassy areas shall occur so that all rubbish, debris, and trash (to include leaves, rocks, plastic, paper, and other portable objects) lodged in shrubs, hedges, trees, fences, and along foundation walls, are removed prior to mowing a specific parcel. The Contractor shall collect all rubbish, debris, and trash, or other accumulated material, and dispose of off-site each work day.

3.1.1.2 Trimming shall be performed in improved areas around fences, poles, sign posts, walls, valves, sidewalks, driveways, guy wires, foundations, garbage pads, vehicle parking bumpers, drainage ditches, and culvert headers. Trimming shall be accomplished to match the height and appearance of surrounding vegetation. The Contractor shall avoid injuring ornamental landscape material during trimming. Trimming is to be accomplished with Lawn Mowing.

3.1.2 Grass Cutting Semi-Improved Areas: Includes rough cutting of high grass areas on ranges and along roadsides. The Contractor shall use appropriate machinery for large acreage areas and include one swath along roadsides. The total semi-improved area to be mowed is approximately 250 acres.

3.1.3 Tree Pruning and Bush/Shrub Trimming: The Contractor shall provide tree pruning and brush/shrub trimming services in accordance with physical security and safety guidelines. Pruning and trimming are necessary to maintain the neat and orderly appearance of the installation and shall include trees overhanging electric lines, fences, vehicle crossings, signage, railroads, etc., shredding and chipping, safety related tree removal for fire breaks, clear zones, and other semi-improved grounds.

3.1.4 Landscaping and Maintenance Services: The Contractor shall provide services to maintain healthy, visually pleasing, and functional planting beds. Frequency of landscaping maintenance services will not exceed that necessary to maintain a neat and orderly appearance of the installation. Services shall include flower and shrubs planting, pruning, and removal, tree planting and pruning, maintenance of flower beds and shrubs, mulching, watering, fertilizing, policing, weeding, resetting of displaced edging material, maintenance of weed barriers and erosion controls.

3.1.4.1 Physical weed control is to be performed to prevent the encroachment of weeds into established landscapes. All unplanted volunteer woody, grass and weed plants within the mulched shall be defined as a weed. Physical weeding shall be conducted so that the best effort is made to remove the entire weed and root from the area. Following the completion of the weeding effort, no weed within the mulched area shall extend above the tops of the landscape material or be visible from any paved or grass surface immediately adjacent to the area. In the period between scheduled weed control efforts, it is expected that some re-growth of weeds will occur.

3.1.4.2 Mulch shall be free of deleterious materials and stored so as to prevent inclusion of foreign material. A mulch of shredded hardwood shall be spread to a uniform depth of four (4) inches and shall extend 24 inches in radius from the trunk of the tree or from the spread of the farthest branches of the shrub. Mulch shall be kept out of the crowns of shrubs, off buildings, sidewalks, roadways, light standards and other structures.

3.1.5 Leaf Collection and Disposal: The Contractor shall provide leaf removal services for improved areas, including removal of fallen leaves from grounds including: grass, shrubbery, walks, stairwells, open storage areas, covered open storage shelters, roads, drainage ditches and paved areas. Leaves collected shall be removed from the installation by the end of each work day. Leaves shall not be left in piles overnight. The Contractor shall remove leaves from approximately 19.5 acres.

3.2 Snow Removal: The Contractor shall provide snow removal services as outlined in this PWS and TE-3

3.2.1 The Contractor shall provide snow and ice removal operations based on the best conditions to maintain BPRF's normal operating schedule of Monday - Friday 7:00 am to 5:00 pm. The Contractor shall be responsible for all snow/ice removal operations from sidewalks at BLD 511, roads, and parking lots. Approximate area of roadway to be plowed is 2 miles of two-lane road, approximate areas for parking lots is 8,000 sf.

3.2.2 The Contractor shall make at least 50% of primary roads, parking lots, sidewalks, and access to critical buildings passable within 4 hours of arriving on site. The Government will provide notice (via direct person-to-person telephone contact, or e-mail) no later than 12 hours prior to when it expects the Contractor to arrive on site for service. If the Government provides less than a 12 hour notice for service, the Contractor shall use its best effort to mobilize a crew to report for service while affording the COR up-to-the-minute information on the size and anticipated arrival time of the crew coming to BPRF for service.

3.2.3 If a snow event occurs on a weekend, Federal Holiday, or on a day when the installation is scheduled to be closed for reasons other than weather, the time period to make roadways, parking areas, and sidewalks passable may be extended, if it is determined to be in the best interest of the Government, and only by authorization of the Government representative.

3.2.4 Stand by for snow/ice removal service. Upon notification by the Government representative to report to BPRF for snow/ice removal service, the Contractor shall assemble a crew at the reported time at BPRF. In the event that the requirement is overcome by events and the crew is no longer needed, the Contractor will be eligible to bill for these stand-by services.

3.2.5 The Contractor shall supply and spread all bulk salt on the roads and parking lots. The Contractor shall also supply and spread snow/ice melt chemicals on sidewalks.

3.2.6 The Contractor may use trucks, tractors, skid loaders, snow blowers, or shovels to move snow, especially for events over six inches. Any heavy equipment operating on pavement shall have rubber tires. The Contractor shall be liable for property damage due to use of heavy equipment without COR approval.

3.2.7 The Contractor shall not place any of the snow/ice into roadways or sidewalks, unless authorized by the Government representative. All snow/ice removed shall be placed into grassy areas only.

3.2.8 The Contractor shall clear all snow and ice within four (4) feet of any fire hydrant.

3.2.9 The Contractor’s on-site representative shall maintain continual communication with the Government representative during each inclement weather event.

3.2.10 After final acceptance of the work has occurred, the Contractor shall provide to the Government representative a sign-in sheet, listing each person working on site for that event and the number of hours worked. The sign-in sheet will be used to determine the amount of the respective payment.

3.3 Custodial Services: The Contractor shall provide custodial services as outlined in this PWS and TE-4 and 6.

3.3.1 Clean Restrooms. Clean and disinfect all surfaces of sinks, toilets, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, drinking fountains, saunas, partitions, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, and metal guards), walls, and other such surfaces shall be cleaned and disinfected using a germicidal agent, according to the required frequency, resulting in a surface free from water and scale deposits, soil, streaks, and other removable matter. Restrooms shall be left with a clean, pleasant scent/fragrance or no odor at all. Showers, toilets, and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge and stain free. Vent surface (within 72 inches of the floor) shall be clean. Walls and grout shall be free of all film, spots, scum, mildew, and detergent buildup.

3.3.2 Supply Restrooms. The Contractor shall ensure restrooms are stocked sufficiently with supplies including toilet tissue, paper towels, sanitary products, toilet seat covers and hand soap. Supplies shall be stored in designated areas identified by the COR. The Contractor shall stock sufficient quantities so supplies do not run out before the next service date. If stocked supplies run out prior to the next service date, the Contractor shall replenish the supplies within one (1) working day of notification. The Contractor shall purchase and furnish supplies approved by the COR prior to use.

3.3.3 Drinking Fountains. The Contractor shall clean all facility drinking fountains. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains shall be cleaned and disinfected. Drinking fountains shall be cleaned according to the required frequency resulting in a surface free of streaks, stains, spots, smudges, scale, and other obvious soil. No abrasive and/or bowl cleaners are to be used to clean the drinking fountains.

3.3.4 Waste Collection/Removal. The Contractor shall collect and dispose of all waste from all waste receptacles, to include wastebaskets and other trash containers including exterior waste baskets, trash receptacles, and smoking urns. Any trash boxes or debris stacked near the waste receptacles shall be removed at the same time. The Contractor is responsible for the replacement of plastic trash bags/can liners as needed.

3.3.5 Recyclable Item Collection/Removal. The Contractor shall collect, pickup, and dispose of all recycled paper from the appropriate recycling bins located in and outside of each office as well as empty all recycled plastic and cardboard from designated bins. All recyclable items shall be disposed of at the nearest recycling dumpster/bin located inside each building.

3.3.6 Carpeted Floors & walk-off Mats. The Contractor shall clean carpets and mats resulting in a surface free of soil, dirt, debris, litter, and other foreign matter by effective routine vacuuming. The Contractor shall use efficient vacuum cleaners that offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills shall be removed by the Contractor if possible without permanent damage to the carpet. All tears, burns, and raveling shall be brought to the attention of the COR. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

3.3.7 Carpet Cleaning/Shampoo. The Contractor shall deep clean carpets in accordance with the frequency schedule to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Movable items shall be returned to their original location after the carpet has dried.

3.3.8 Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile). The Contractor shall clean hard floors according to the required frequency, resulting in a surface free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter, and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean) and with cleaning solutions, if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Grout shall be free of dirt, scum, mildew, and residue. Baseboards, corners, and wall/floor edges shall also be cleaned. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

3.3.9 Spray Buff. In accordance with the frequency schedule, the Contractor shall apply a light coat of wax and mechanically buff resilient floors to maintain the waxed surface. All minor scratches and scuff marks shall be removed prior to spray buffing.

3.3.10 Stripping/Finishing. Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. Non-skid wax must be approved by the COR prior to use. Chairs and trash/recycling receptacles shall be moved to strip, scrub, seal and wax underneath, and returned to their original location. Remove all stripping solution, sealant, and waxy residue for floor drains immediately upon completion of service.

3.3.11 Spot Cleaning Floors/Carpets. Spot clean floor surfaces to remove spots 2 square feet or less. Spot removal shall be included during normal service schedule. Areas that are embedded to the point of non-removal and have been treated during two (2) consecutive cleanings and resist removal shall be reported to the COR for resolution.

3.3.12 Regular Dusting (under 6 feet). The Contractor shall perform regular dusting to include surfaces within six feet of the floor, ensuring surfaces are free of dust, lint, cobwebs, and litter. Surfaces include items such as tables, shelves, bookcases, storage lockers, window sills, hand rails, pictures, clocks, window blinds, and ceiling fans. Contractor is not to move personal items in the course dusting.

3.3.13 High Dusting (over 6 feet). Dust using a dust removing agent all visible surfaces to include cabinets/millwork/tops of low walls, window frames, drapes, equipment to include vending machines and other materials.

3.3.14 Supplies/Solutions. All solutions, chemicals and other potentially dangerous products (except bleach water solution) and cleaning supplies (Trash, mops, brooms, and cleaning buckets, etc.) must be stored in their original, labeled container in a locked closet. Supplies/Solutions shall be stored in designated areas identified by the COR.

4.0 Government Furnished Material/Property/Equipment

4.1 Facilities. The Government will provide a storage closet located within Building 511

4.2 Utilities. The Government will provide power and water in the facility for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices upon award. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

4.3 Equipment. The Government will provide:

· 8 Cubic Yard (CY) Trash Container – As provided by other contractor

· 30 CY “Metal Only” open top dumpster – As provided by other contractor

5.0 Definitions

Acceptable Quality Level (AQL): The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection can be considered satisfactory.

Carpet Care. Cleaning and maintenance to keep carpet reasonably free of all stains, soil, and dirt. Methods used for carpet care are vacuum cleaners and carpet shampooers.

Cleaning. Removing stains, soil, and dirt. May be accomplished by chemical or mechanical means.

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Emergency Cleaning Response: A call that is life threatening or could cause harm to individuals or property damage, (Example: Broken gas line, broken steam or water line, or electrical hazards).

Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

Government Furnished Property. Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Hard Surface Floor Care. Hard surface floor care includes, but is not limited to tile, vinyl, rubber tile, mosaic tile, quarry tile, ceramic tile, marble, concrete, terrazzo, and linoleum. Floor care includes, but is not limited to dust mopping, wet mopping, scrubbing, stripping, waxing, re-finishing, or sealing.

Lavatories/Latrines/Bathrooms. Commodes, urinals, wash basins, bathtubs, shower stalls, sinks, and shower curtains.

Material. Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

Performance Requirements Summary. Identifies the key service outputs of the Contractor.

Physical Security. Actions that prevent the loss or damage of Government property.

Property. All tangible property, both real and personal.

Provide. To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

Quality Assurance. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan. An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Real Property. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

Soil. Includes, but is not limited to dust, dirt, stains, grease, smudges, streaks, spots, lint, or odors. Soil can be removed chemically, mechanically, or by a combination of both. Mechanical soil removal is removing soil with a machine such as a vacuum cleaner. Chemical soil removal is removing soil with a liquid that contains cleaning agents such as detergents, surfactants, and emulsifiers. The combination of chemical and mechanical methods such as an automatic floor scrubbing machine, uses the chemical method to breakdown and loosen soil which then the mechanical method picks up and carries the soil away. Which soil removal method is used depends on the cleaning objectives and on size, location, and type of surface to be cleaned and is the prerogative of the Contractor.

Spray Buffing. Procedure to apply a light coat of wax to maintain the waxed floor after removing minor scratches and scuff marks.

Spot Cleaning. Cleaning small areas of carpet by vacuuming, hot water extraction, or shampooing due to accumulation of dirt or soil on heavy traffic patterns or due to leaks or spillage on small areas of floor surface. Spot cleaning is also removal of spots from walls, ceilings, floors, and furniture surfaces.

Stripping. The removal of floor finishes down to the flooring material. Appropriate grade synthetic nylon floor maintenance pads or brushes may be used on resilient floors. Stripping of a floor means floor surfaces are free of dirt, stains, deposits, cleaning solutions, standing water, and have a uniform appearance when dry. Stripping of floor surfaces includes utilizing procedures and equipment to prevent safety hazards.

Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Trash Removal. Trash removal includes the pickup and removal of all papers and other debris in buildings. This includes but is not limited to wastebaskets, boxes, or any substance used for refuse.

Wide Area Work Flow (WAWF). A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Monday through Friday, unless specified otherwise.

6.0 Acronyms

GFP Government-Furnished Property

PA Property Administrator

7.0 Applicable Directives and Publications

Energy, and Transportation Management

8.0 Technical Exhibits.

TE-1 Grass Cutting Improved Areas

TE-2 Grass Cutting Semi-Improved Areas

TE-3 Snow Removal Area

TE-4 BLD 511, Custodial Area

TE-5 Grounds Maintenance Frequency Standards