draft PWS Waste Water Treatment Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Servicing of Waste Water Tanks and Systems

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to perform, plan, schedule, coordinate and assure effective performance in the servicing of waste water tanks and systems. Servicing will include pumping approximately 24 septic tanks, approximately 13 holding tanks, approximately 45 porta-pots, approximately 2 mobile trailer units and any mobile trailer units when rented by the government, miscellaneous and emergency pumping services as needed, rental/purchasing of additional porta-pots, and clearing waste water lines at Letterkenny Army Depot as defined in this PWS, except as specified in Paragraph 3.0 as Government Furnished. The contractor shall perform to the standards in this contract.

1.2 Background: Services for the pumping of holding, septic/sewage/clearing waste water lines and port-a-pots, and rental/purchasing of additional porta-pots located across the Depot.

1.3 Period of Performance (POP): The Period of Performance shall be one Base Year of 12 months and two 12-month option years. The Period of Performance is identified in the solicitation and contract.

1.4 General Information:

1.4.1 Quality Control (QC): The Contractor is responsible for contract performance quality control and shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The Contractor shall be required to establish an inspection system that develops and implements procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QC program is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the Contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QC Plan, the Contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QC system. The program will be submitted to the KO by email within 60 days of contract award

1.4.1.1. The plan will include but not be limited to:

1.4.1.1.1.. An inspection system covering the services stated in applicable sections 5.0 – 5.8 of the PWS and Section 2.0, Definitions. It must specify areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and the title of the individuals who will perform the inspections.

1.4.1.1.2. The methods for identifying deficiencies in the quality of services performed before the level of performance is unacceptable.

1.4.1.1.3. A file of all inspections conducted by the Contractor and the corrective actions taken. This documentation will be made available to the Government during the term of the contract.

1.4.1.2. Contractor’s Sole Responsibility: The Contractor is solely responsible for the quality of all contract deliverables and shall perform services and develop products by referring to their QA/QC to assure service and product quality.

1.4.1.3. The Government will monitor the Contractor's performance. The Government reserves the option to implement whatever surveillance plan it considers appropriate, and to modify that plan as applicable. Government personnel will record all surveillance observations. The Contracting Officer’s Representative (COR) will maintain a files of all inspection results. Government surveillance of tasks not listed in the performance requirements summary or by methods other than those listed in the performance requirements summary may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. If the services are found to be defective in workmanship or otherwise not in conformity with the specifications and requirements, the Government will have the right to reject such service and the work will then be performed in an efficient and workman like manner without additional cost to the Government.

Reoccurring incidences of unsatisfactory performance of any required service may result in appropriate action by the KO in accordance with the Inspection of Services clause(s). Quality control under this section will apply to all task orders awarded under this contract. The verbiage of the task order may require additional quality control requirements above and beyond those mentioned in the base contract.

1.4.1.4. Government inspection personnel will monitor the Contractor's performance by physical inspection, review of reports/documentation and validated customer complaints.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.2.1. Inspection: Each phase of the services rendered is subject to Government inspection during the Contractor's operation and/or after the completion of the task. Any defective or unaccomplished work will be brought to the attention of the Contractor by the KO or his authorized representative. The Contractor must re- perform when possible all defective work before payment is submitted.

1.4.2.2. The Contractor shall be allowed twenty-four (24) hours from time of notification to correct the deficiency (customer complaint) without deduction. If the Contractor does not respond within the time limit or does not re- perform the service satisfactorily, these discrepancies will be considered as omitted or unsatisfactorily performed.

1.4.2.3. The Contractor's invoice will be reduced by 5% of the final service invoice price for every 5 days the task is not complete for any or all areas that work was not properly re-performed. This may also be reason for default. This will be monitored by the COR or KO. Deductions to invoiced amounts due to lack of contract compliance on behalf of the Contractor shall require approval by the KO. Invoiced amounts for services that have not been rendered or have been rendered but are not in compliance with the standards set forth within this PWS will not be paid.

1.4.2.4. Interference with Government Operation: The Contractor and the Contractor’s employees shall perform all work in such a manner as to avoid interference with regularly scheduled government operational activities.

1.4.2.5. Service Cooperation: The Contractor shall cooperate fully with the COR to accomplish work in support of the Depot and its assigned mission. In order to fulfill the intent of the contract, the Contractor must be flexible in meeting changing requirements and priorities. The Government reserves the right to reprioritize the work to be done under the contract in order to meet changing needs and requirements, so long as such changes are within the services to be provided by the Contractor. Any such changes will be performed at no additional cost for the services rendered,

1.4.2.6 Losses or Damages Caused by the Contractor: The Contractor agrees to save harmless the Government from any claims for damage to property, bodily injury, or death resulting from activities of the Contractor, his agents, servants, and employees. The Contractor shall be held accountable and liable to the Government for any damages to, but not limited to government facilities, fixtures, furnishings, equipment, telephone pedestals, electrical apparatus or grounds caused by the Contractor or his employees. The Contractor shall verbally notify the KO or COR immediately following any occurrences. The Contractor shall submit to the KO or COR within twenty-four (24) hours following occurrences of any such damage, loss or injury, a complete report of the incident.

1.4.2.7. Accident Prevention: In order to provide safety controls for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment;

and to avoid work interruptions in the performance of this contract, the Contractor shall comply with all pertinent provisions of the Army's safety regulations and shall also take or cause to be taken such additional measures as the KO may determine to be reasonably necessary for the purpose.

1.4.2.7.1. The Contractor shall report serious accidents and incidents incurred while performing work under this contract immediately by the most expeditious means possible, but not more than one hour following the accident or incident to the Directorate of Emergency Services, the Safety Office, COR and KO. Serious accidents and incidents include, but are not limited to, those defined in AR 385-10, LEAD- R 385-1 and AR 190-40 respectively or referenced in other applicable directives. Examples are as follows: One or more lives lost, one or more persons critically injured, three or more persons hospitalized due to one incident, property damage estimated to exceed $2,000, fire causing major damage to structures, equipment, or vehicles, and HAZMAT, hazardous substances, and HAZWASTE incidents. Immediately after a job-connected injury, the Contractor shall prepare a record of the incident/accident and forward it by email to the COR. The COR will forward the incident/accident report to the Command Safety Office. If more information is required the Command Safety office will coordinate with the COR for the required information. If the KO notifies the Contractor of any noncompliance with foregoing provisions and the action to be taken, the Contractor shall, after receipt of notice, immediately correct the deficiencies. Such notice when delivered to the Contractor or his representative at the site of work will be deemed sufficient for this purpose. If the Contractor fails or refuses to comply promptly, the KO may issue an order stopping payment on work performed under this contract until satisfactory corrective action has been taken.

1.4.2.7.2. If the KO notifies the Contractor of any noncompliance with foregoing provisions and the action to be taken, the Contractor shall, after receipt of notice, immediately correct the deficiencies.

Such notice when delivered to the Contractor or his representative at the site of work will be deemed sufficient for this purpose. If the Contractor fails or refuses to comply promptly, the KO may issue an order stopping payment on work performed under this contract until satisfactory corrective action has been taken.

1.4.3. Recognized Holidays: The Contractor shall not be providing service on Federal holidays. The following are recognized US holidays and the date for each can be found at the following website:

http://www.opm.gov/Operating_Status_Schedules/fedhol/Index.asp. The Contractor shall not perform services on these days:

1.4.3.1 New Year’s Day : January 1

1.4.3.2. MLK, Jrs Birthday : Third Monday in January

1.4.3.3. President’s Day: Third Monday in February

1.4.3.4. Memorial Day: Last Monday in May

1.4.3.5. Juneteenth Day June 19

1.4.3.6. Independence Day: July 4

1.4.3.7. Labor Day: First Monday in September

1.4.3.8. Columbus Day: Second Monday in October

1.4.3.9. Veteran’s Day: November 11

1.4.3.10. Thanksgiving Day: Third Thursday in November

1.4.3.11. Christmas Day: December 25

1.4.3.12. When an observed holiday falls on a Tuesday or Thursday, the Depot regularly schedules a closure on the corresponding Monday or Friday.

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0600 to 1630, Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings, and unless otherwise specified by the KO or his/her representative. The Contractor may be required to perform routine operations outside the normal hours.

An on-site project manager may be required for work outside normal hours. Performance shall be at Letterkenny Army Depot (LEAD), Chambersburg, PA. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

http://www.opm.gov/Operating_Status_Schedules/fedhol/Index.asp

1.4.4.1. The Government, depending on workload will adjust the work hours. The Contractor shall be notified if an area is closed or does not need service. Any work that is performed on the weekend will be approved by the KO before the work is done and notification will be made by email from the Contractor to the KO and COR. Please allow up to 3 business days for the decision to be made.

1.4.4.2. Unforeseen Developments: The Contractor shall promptly advise the KO or the COR of significant, unforeseen developments affecting the contract within five (5) working days of the event.

The Contractor shall take appropriate measures to obtain clarification of any direction or contract requirement which is not fully understood and incorporate such information into the work being performed.

1.4.4.3. Unforeseen Installation Closure/Reduced Work Operations: When an unforeseen installation closure or buildings closed because of reduced work operations, occurs on a regularly scheduled day of work, the Contractor shall immediately notify the COR of all work not performed. The Government will have the following options:

1.4.4.3.1. To require the Contractor to perform the work on the following day unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

1.4.4.3.2. To forego the work and reduce payment due to the Contractor accordingly for work not performed.

1.4.4.3.3. To reschedule the work on any day satisfactory to both parties.

1.4.4.4. Depot Closures: The COR or KO will inform the Contractor of Depot closures. The Contractor shall not be required to work or perform deliveries when the Depot is closed due to inclement weather or unforeseen reasons.

1.4.4.5. Weather: Due to the explosion risk of the Munitions Center, when lightning storms are in the area the entire area must be vacated until notice is given by the Government. The Government will not be charged for work not completed nor downtime recorded by the Contractor.

1.4.5. Security Requirements: Contractor and all employees and associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative) which are in effect or may be put into effect during the course of performance of work under the contract. Required forms and instruction will be provided by COR for completion by the Contractor for access to the installation. It is the Contractor’s responsibility to ensure that all mandatory publications are addressed to all employees working on Depot.. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the

Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes. All contractors, subcontractors and their employees shall be REAL ID compliant.

1.4.5.1. Public Disclosures: The Contractor shall make no public announcement or disclosure relative to information contained or developed under this contract, except as authorized by the KO or the COR and the PAO.

1.4.5.2. Search and Control: Letterkenny is a controlled access post. All vehicles and personnel are subject to search and seizure of contraband and/or unauthorized government property. Contractor vehicles (Contractor-owned and personal), contractor employees, and their personal property will be subject to searches and seizure of contraband and/or unauthorized government property upon entering or leaving the Installation. The search and seizure provisions of AR 190-13, Chapter 8, will apply to contractor personnel entering or leaving Letterkenny.

1.4.5.3 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.4 AT Level 1 Awareness Training: This standard language is for contractor employees with an area of performance within as Army controlled installation, facility or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable.

The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://www.letterkenny.army.mil/ctrresources/

1.4.5.5. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. iWATCH training is available at the following website:

http://www.letterkenny.army.mil/ctrresources

1.4.5.6. Level 1 OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days http://www.letterkenny.army.mil/ctrresources/ http://www.letterkenny.army.mil/ctrresources of their reporting for duty and annually thereafter. Level I OPSEC Awareness training is available at the following website: http://www.letterkenny.army.mil/ctrresources/

1.4.6. Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount. Also, to include but not necessarily be limited to:

1.4.6.1. Lights will be used only in areas where and at the time when work is actually being performed.

1.4.7. Special Qualifications: The Contractor shall ensure all employees possess all required licenses for operating equipment and vehicles used in the performance of this contract. The Government does not provide training to Contractors. Contractors must ensure that any personnel and/or sub-contractors performing under a contract are fully trained, licensed, certified and qualified for the position in which they will be serving.

1.4.8. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart

42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9. Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO at time of the award and immediately of new employees commencing performance. The CM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract and will act as a central point of contact with the Government. When contract work is being performed at times other than as described above, an individual will be designated to act for the project manager. The project manager must be able to be contacted by cell phone or other mutually agreed upon means at all times. The Contractor will only employ persons able to speak, read, write, and understand English for those positions interacting with government personnel, and where English is used or essential to provide the product, record, data, information, or service and will be able to discuss and convey the technical aspects of the work task, both orally and in written form. Contractor personnel shall be physically capable of performing work under all climatic conditions.

1.4.9.1. Other Personnel: The Contractor shall furnish supervisory, administrative, and direct personnel to accomplish all work required. Contractor may not hire off-duty Government Quality Assurance Evaluators or any other persons, whose employment would result in a conflict with Standards of http://www.letterkenny.army.mil/ctrresources/

Conduct. The Contractor shall provide the KO or his delegated representative a current list of all supervisory personnel by email within thirty (30) days after the commencement date of the performance period. .

1.4.9.2. Contractor’s Employees: The Contractor shall provide personnel possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this work statement shall remain employees of the Contractor and shall not be considered employees of the Government.

1.4.9.3. Employee Briefing: Each employee used in conjunction with this contract shall receive a thorough briefing by the Contractor relating to the standards of work to be achieved and maintained under the contract, and the personal conduct, regulations, and safety measures that must be observed while on the installation. The Contractor shall maintain a file of all such briefings.

1.4.9.4. Employee Conduct: In accordance with AR 600-85, The Army Substance Abuse Program dated 2 February 2009, the Contractor shall not allow any employee to perform work who has illegal possession of, or who is under the influence of alcohol or controlled substances http://www.apd.army.mil/pdffiles/r600_85.pdf. Government rules, regulations, laws, directives, and requirements, which are in place or issued during the contract term will be applicable to all contractor employees or representatives who enter the Installation or who travel using government transportation.

Violation of such rules, regulations, laws, directives, or requirements will be grounds for removal (permanently or temporarily as the Government determines) from the work site. Individuals who violate such rules, regulations, laws, directives, or requirements may be denied access to the Installation, either temporarily or permanently. Such removal from the job site or dismissal from the premises will not be the basis for a claim by the Contractor and will not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS. As outlined in AR 190-5, being charged with DUI or any serious traffic offense individuals' privilege to drive on installation can be suspended for one year. http://www.apd.army.mil/pdffiles/r190_5.pdf This is also covered in LEAD Reg. 1-6.

1.4.9.5. Contractor’s Vehicles: All privately owned vehicles (POVs) operated on the Depot by the Contractor or his employees shall be registered with the DES, Building 2. Contract employees shall park their personal and Contractor's vehicles in the area designated by the DES. POVs are not permitted in the Munitions Center. Any non-POV vehicles that enter the area must be clearly marked with company logo.

1.4.9.5. Conflict of Interest: The Contractor shall not employ any employee of the United States Government, either military or civilian, if such employment would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department Of Defense, unless such person receives prior approval in writing from the KO http://www.apd.army.mil/pdffiles/r600_85.pdf.

http://www.apd.army.mil/pdffiles/r190_5.pdf

1.4.10 Identification of Contractor Employees: All contact personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. All Contractor employees and sub-contractor personnel shall be required to obtain and wear badges. The identification badge will be worn at all times on the front of the outer garment, above the waist during working hours. Security badges must never be displayed off of LEAD Depot. Photographing security badges is prohibited. Security badges are U.S.

Government property and must be returned to the place of issuance upon termination of employment.

Security badges must not be mutilated or destroyed by the holder. If an employee forgets their security badge, they must report to the Main Gate Guard Post or the Badge Office to obtain a temporary security badge prior to reporting to duty. Sharing/using another employee's security badge, access card, and/or common access card (CAC) is prohibited. Badges will be obtained for employees at time of award, when employee begins employment, and yearly thereafter.

1.4.11. Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5. Circumstances to be Reported: The Contractor or the Contractor's employees shall report any circumstances of needed repair of the facility to the Building Custodian or COR. Unusual soiling of an area which may affect the performance of the work will be reported to the KO or COR. Unhealthful or hazardous conditions, or interference with the work caused by government employees will be reported immediately to the KO or the COR.

1.6. Lost and Found Property: It is the responsibility of the Contractor to ensure all articles of possible personal or monetary value found by the Contractor's employees are immediately turned in to the Security Office, located in Building 322, and reported to the Police Desk phone (717) 267-8800.

2.0 Definitions and Acronyms:

2.1.1. ACCOUNTABILITY: The basic obligation imposed by law, lawful order, or regulation, upon a person to establish and keep accurate record(s) of property, documents, or funds. The person having this obligation may or may not have actual possession of the property, documents, or funds.

2.1.2. CONTRACT LINE ITEM NUMBER (CLIN): An item of work for which the Contractor shall receive compensation. The unit bid price of a CLIN represents the unit price the Contractor shall receive relative to the cost attributed to that requirement.

21.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4. KO (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. KO'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.8. FAR: Federal Acquisition Regulations: The Federal Government’s regulation for the execution of all federal acquisitions and purchases with Contractors and suppliers. It contains clauses which may or may not be included in the contract.

2.1.9. GOVERNMENT: United States of America, U.S. Army, and/or Letterkenny Army Depot.

2.1.10. HAZARDOUS WASTE: A waste as defined in title 40, CFR, Part 261.3.

2.1.11. HOLDING TANKS: A storage holding tank, whether permanent or temporary, to which sewage is conveyed by a water carrying system.

2.1.12. INSPECTION: The examination and testing of supplies or services to determine whether they conform to contract requirements. Inspections could be administered by the Inspector or the COR.

2.1.13. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.14. LEMC: Letterkenny Munitions Center

2.1.15. MISCELLANEOUS PUMPING: Pumping that is outside of the normal schedule

2.1.16. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.17. POC: Point of Contact

2.1.18. Porta-Pots: A temporary toilet inside a small building that can be easily moved from place to place.

2.1.19. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.20. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.21. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.21. SEPTIC TANKS: A septic tank is a treatment tank that provides for anaerobic (oxygen-poor conditions) decomposition of sewage prior to its discharge to an absorption area.

2.1.22. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.23. TPOC: Technical Point of Contact

2.1.24. WAWF: Wide Area Workflow communication allows vendors to submit and track invoices and receipt/acceptance documents over the web and allows government personnel to process those invoices in a real- time, paperless environment.

2.1.25. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.26. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AQL Acceptable Quality Level AR Army Regulation AT Antiterrorism CFP/M/E/S Contractor Furnished Property, Material, Equipment and Services CFR Code of Federal Regulations CM Contract Manager COB Close of business CONUS Continental United States (excludes Alaska and Hawaii) COR Contract Officer Representative COTR KO Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DBIDS Defense Biometric Identification System DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DPW Directorate of Public Works DOC Directorate of Contracting DOD Department of Defense DRMO Defense Reutilization and Marketing Office FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property, Material, Equipment and Services JPAS Joint Personnel Adjudication System KO Contract Officer LEAD Letterkenny Army Depot OCI Organizational Conflict of Interest ODC Other Direct Costs OPSEC Operational Security OSHA Occupation Safety and Health Standard PA Pennsylvania PADEP Pennsylvania Department of Environmental protection PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance POV Privately Owned Vehicle PRS Performance Requirements Summary PWS Performance Work Statement

QA Quality Assurance QAE Quality Assurance Evaluator QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SOP Standard Operating procedure TE Technical Exhibit TPOC Technical Person of Contact UIC Unit Identification Code U.S.C United States Code VAL Visit Authorization Letter WAWF Wide Area Workflow

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1. Facilities: None

3.2. Utilities: None

3.1 Facilities: The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Equipment: None

3.3 Materials: None

3.4 Services: None

3.5. Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract.

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2. Materials: The Contractor shall furnish all materials, except Government furnished, necessary to perform the tasks specified in the contract. The Government will not be held responsible for damage to the Contractor's supplies, materials, equipment or personal belongings brought onto the installation by employees of the Contractor.

4.3. Equipment and Tools: The Contractor shall furnish all equipment and tools necessary to properly perform the work defined in this contract. All equipment used by or proposed to be used by the Contractor shall be in good mechanical condition and will be subject to approval by the KO before use in performance of this contract.

4.4 All equipment used by the Contractor in the performance of the work will be operated to conform to the vehicle code of the Commonwealth of Pennsylvania, http://www.dmv.state.pa.us/vehicle_code/index.shtml. No equipment may be parked within fifty (50) feet of a building in the Ammunition Area.

4.5. The Contractor shall provide his employees with Safety Shoes, hearing protection and protective eyeglasses as required by LEAD Pamphlet 385-1.

5.0 Requirements: The contractor shall:

5.1.1. Holding Tanks - (Locations will be disclosed to Awardee of Contract) The Contractor shall pump and clean sewage from the following tanks. Frequencies are estimated and may change based on facility use and population. The Contractor shall coordinate weekly schedule with the COR and pump tanks as needed. Sewage disposal will be made off Depot at a disposal area where the Contractor is authorized to dump.

Tank Location Size Estimated Frequency

500 gal 4/month 1,000 gal 1/month 2,000 gal 1/month 5,000, gal 1/month 2,000 gal 2/month 2,500 gal 2/month 1,500 gal every 3 weeks 800 gal has alarm-as needed 8,000 gal 1/month 2,000 gal 1/month 5,000 every 6 weeks 500 gal every 3 weeks 500 gal 2/month 2,000 gal every 2 months http://www.dmv.state.pa.us/vehicle_code/index.shtml

5.1.2. Septic Tanks are estimated to be pumped once per year unless otherwise noted. (Locations will be disclosed to Awardee of Contract)

Tank Location Size Estimate Frequency

500 gal 1,000 gal 1,000 gal 1,500 gal once a month 1,800 gal every 2 months 1,000 gal once a month 2,000 gal every 4 months 500 gal 1,800 gal 500 gal 1,000 gal 750 gal every 2 months 650 gal every 6 months 200 gal every 3 months 1,500 gal once a month 2,000 gal every 3 months 650 gal every 2 months 2,000 gal every 6 months 1,250 gal every 6 months 1,000 gal every 6 months 1,000 gal every 6 months 1,500 gal every 6 months

5.2. Porta-Pots: The Contractor shall pump and clean approximately forty-five (45) porta-pots, forty (40) of standard size (50-60 gallon tank) and five (5) handicap size (40-50 gallon tank), which the location will be given at the time of award. The Contractor shall coordinate weekly with the TPOC for locations and pump porta-pots as needed. Contractor shall clean, restock supplies, and deodorize porta-pots after pumping. Locations of porta-pots will be provided by the TPOC. The workload is not static throughout the year; e.g. more porta-pots are required to be cleaned during summer months and in hunting season than during other times of the year. Sewage disposal will be made off Depot at a disposal area where the Contractor is authorized to dump. If new porta-pots are bought by the Depot it will be the responsibility of the Contractor to service upon request.

5.2.1. Porta-pots Purchase: At the request of the KO or COR a quote for purchase of porta-pots, will be supplied by the Contractor. If determined by the KO or COR that porta-pots are needed, the Contractor will be notified by the KO or COR, and delivery of purchases shall be within a 24 hour notification.

Contractor shall service these porta-pots restoring them to operational level according to agreement at time of award. This includes all servicing, cleaning and supplies required to keep the Porta-Pots functional.

5.2.1.l. Porta-pots Weekly Rental: At the request of the KO or COR a quote for weekly rental of porta-pots, will be supplied by the Contractor. If determined by the KO or COR that porta-pots are needed, the Contractor will be notified by the KO or COR, and delivery of weekly rentals shall be within 2 hours of notification. Contractor shall service these porta-pots restoring them to operational level according to rental agreement at time of award. This includes all servicing, cleaning and supplies required to keep the Porta-Pots functional.

5.2.1.2. Porta-pots Monthly Rental: At the request of the KO or COR a quote for monthly rental of porta-pots, will be supplied by the Contractor. If determined by the KO or COR that porta-pots are needed, the Contractor will be notified by the KO or COR, and delivery of monthly rentals shall be within 2 hours of notification. Contractor shall service these porta-pots restoring them to operational level according to rental agreement at time of award. This includes all servicing, cleaning and supplies required to keep the Porta-Pots functional.

5.2.2. Rental of Porta Pot Mobile Trailer: At the request of the KO or COR a quote for rental or purchase of porta-pot mobile trailers, will be supplied by the Contractor. If determined by the KO or COR that porta-pot mobile trailers are needed, the Contractor will be notified by the KO or COR, and delivery of rentals shall be within 3 days of notification and purchases shall be delivered within 5 days notification. Contractor shall service these porta-pot mobile trailers restoring them to operational level according to rental agreement at time of award. This includes all servicing, cleaning and supplies required to keep the porta-pot mobile trailers functional.

5.4. Emergencies: Within 2 hours of notification from the COR, the Contractor shall be on site to start pumping and cleaning. Emergency service will be determined by KO or COR at the time of requested service.

5.5. Miscellaneous Pumping: Pumping that is outside of the routine requirements is considered miscellaneous pumping which could include but not limited to tanks not on the current list, sewage backups and telecommunication manholes at any buildings on Depot. The Contractor shall be notified by the COR of any miscellaneous pumping that needs completed and in what time frame.

5.6. Waste Water Systems Services: The Contractor shall clear all industrial waste water lines and sanitary sewage lines with high pressure water to remove all debris from clogged pipes in various locations throughout the Depot as needed and or requested by COR or KO.

5.6.1. Waste water systems lines at building 350 (Machine Shop Annex) will be cleared every week, or more frequently as needed, with a high pressured water line to remove all debris from clogged pipes.

Line sizes are 3” and 4” in diameter and are approximately 200 feet from floor drains to manholes.

Frequency of service may change based on workload. At time of award a schedule for services will be agreed on and subject to approval by COR or KO before changes are made.

5.6.2. Waste water systems lines at (Industrial Waste Plant) will be cleared every 6 months or as needed, with a high pressured water line to remove all debris from clogged pipes. Frequency of service may change based on workload. At time of award a schedule for services will be agreed on and subject to approval by COR or KO before changes are made.

5.6.3. Waste water systems lines at (Wash Rack Area) will be cleared every 3 months or as needed, with a high pressured water line to remove all debris from clogged pipes. Frequency of service may change based on workload. At time of award a schedule for services will be agreed on and subject to approval by COR or KO before changes are made.

5.6.4. Miscellaneous Waste Water Systems Lines: Miscellaneous systems shall include any other system not identified by the paragraphs above. Requests will be given on an as needed basis by the COR or KO.

All requests will require a quote from the Contractor before cleaning commences. Upon approval the Contractor shall have 36 hours to complete work unless otherwise noted on approval by COR or KO.

5.7. Inclement Weather Schedule: Deviations from stated frequencies due to inclement weather conditions such as high wind velocity, snow, or any other justifiable reason, shall be reported by email and phone call within 24 hours from the Contractor to the KO or COR, and must be approved by the KO or COR on an individual basis at time of occurrence.

5.8 Verification of Service: The contractor is required to have a metered system on their truck/apparatus or other approved method to determine disposal quantity for the performance of this contract. The government will verify the meter/weigh prior to the start of pumping and at the completion of service. In addition, the contractor is required to provide the government a copy of the disposal ticket from the authorized disposal site, to validate the disposed quantity. Contractors will only be allowed to invoice for actual gallons pumped from the tank and properly disposed of. The contractor must provide the name and location of the disposal service site they will use for this contract at the time the offer is submitted.

5.9. Invoicing: Services for LEAD shall be billed itemized by the CLIN. The Contractor shall submit a detailed invoice with line item brteakdowns to the COR. The Contractor shall submit the invoice through Wide Area Work Flow (WAWF), on a monthly basis, one invoice once a month. Invoicing shall begin the first day of every month and end the last day of every month, accompanied by a list of services by date and building number. Service tickets shall accompany invoice for all services performed by Contractor’s personnel. Monthly invoices shall be submitted electronically in WAWF within five days of completion of the service month. Example: An invoice for service provided in July shall be due by 5 August.

5.10. The Contractor shall not charge the Government any fees for checking empty tanks that are referenced in Section 5.0 of the contract.

5.11. Non-Contractual Direction: Direction that contradicts contractual direction on task execution or which appear to violate licensing and/or proprietary considerations, will be immediately brought to the attention of the KO and COR in writing thru email.

5.12. Direction given to any Contracted employee by anyone else other than the COR or the KO will not be reimbursed. Only tasks given on delivery orders or modifications to the delivery orders will be honored for payment.

5.13. CONTRACTOR MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor shall completely fill in all the information in the format using the following web address https://www.ecmra.mil/. The required information includes:

(1) Contracting Office, KO, KO’s Technical Representative (COTR) or also known as the KO’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub- Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors);

(7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

6.0. Applicable Publications:

6.1. Publications applicable to this PWS are listed below: Documents applicable to this PWS are listed below as well as stated within the PWS. These documents are mandatory and the Contractor is obligated https://www.ecmra.mil/ to follow them. Supplements and amendments to mandatory publications shall be considered to be in full force and the responsibility of the Contractor. It is the Contractor’s responsibility to ensure that all mandatory publications are posted and up-to-date. It is the Contractor’s responsibility to ensure that all mandatory publications are addressed to all employees working on Depot. Manuals are subject to change throughout the life of the contract. The Contractor shall follow the latest addition to any regulation, pamphlet, law or memorandum.

6.2. Army Regulation and Pamphlets: All Army Regulations apply to any work performed on Depot and can be found at the following website…