PWS_TMDE Calibration rev3.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

TEST EQUIPMENT REPAIR AND CALIBRATION SERVICES

1.0 General:

Scope: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. This contract is not for services that are inherently governmental.

The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to perform Test Equipment Calibration as defined in this PWS, except as specified in Paragraph 3.0 as Government Furnished. The contractor shall perform to the standards in this contract. The contractor shall perform repairs to Test Equipment that, during some stage of the calibration process, are found to have defects that affect the ability to calibrate the item. The Government Furnished Property list for calibration can expand at any time, and in which time the current award will be modified to include the property in need of calibration.

1.2 Background: The US Army Test, Measurement, and Diagnostic Equipment (TMDE) Support (USATS) - Region 1, provides calibration and repair support (C&RS) services for Army TMDE at various TMDE Support Centers (TSCs) located in the northeast United States. All C&RS services are normally accomplished utilizing Army resources to optimize the use of existing workload capacity. Commercial contracts may be used to provide C&RS services when the required support is not available within the Army.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and two 12-month option years. The Period of Performance reads as follows:

1.3.1 Base Year: 01 October 2025 to 30 September 2026

1.3.2 Option Year One: 01 October 2026 to 30 September 2027

1.3.3 Option Year Two: 01 October 2027 to 30 September 2028

1.4 General Information:

1.4.1 Quality Control (QC): The Contractor shall adhere to ISO/IEC 17025:2017. The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is how it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays and the date for each can be found at the following website: http://www.opm.gov/Operating_Status_Schedules/fedhol/Index.asp. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Juneteenth

1.4.3.6 Independence Day

1.4.3.7 Labor Day

1.4.3.8 Columbus Day

1.4.3.9 Veteran’s Day

1.4.3.10 Thanksgiving Day

1.4.3.11 Christmas Day

1.4.3.12 When an observed holiday falls on a Tuesday or Thursday, the Depot regularly schedules a closure on the corresponding Monday or Friday.

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0600 to 1530 Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the contractor’s facility except for one annual calibration on an American Hofmann Corp. Balancer, Model Number PCB-11.1 at Letterkenny Army Depot. The contractor shall always maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.5 Security Requirements: Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.2 AT Level I Awareness Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://www.letterkenny.army.mil/ctrresources/

1.4.5.3 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. iWATCH training is available at the following website: http://www.letterkenny.army.mil/ctrresources/

1.4.5.4 Information Awareness: All contractor employees and associated sub-contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter.

1.4.5.4.1 All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance awareness training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01- M and AR 25-2 within six months of employment.

1.4.5.4.2 Per DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.5 OPSEC Training: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC Awareness training is available at the following website: http://www.letterkenny.army.mil/ctrresources/

1.4.5.6 Life-Cycle: The contractor shall support the test equipment life-cycle leveraging the Risk Management Framework (RMF) and development of Certification and Accreditations documentation required to obtain and maintain Authorizations to Operate (ATOs). The contractor, LEAD and the customer shall jointly agree on the any system categorization effort and that based on the categorization any addition or removal of RMF controls or overlays will need to be approved by the government.

1.4.5.7 Validation Testing: LEAD Cyber Security Personnel will have the ability to conduct validation testing with approved security tools. The contractor shall support the Government in remediation efforts resulting from vulnerability scans performed during a government approved scanning schedule, or when there are security relevant changes to the baseline architecture. The contractor shall enable audit files and data logs for access by LEAD Cyber Security personnel to audit access and actions on the test equipment.

1.4.6 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract.

The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.8 Identification of Contractor Employees: All contact personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.4.9 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5.

The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.10 Special Qualifications: The Contractor shall have a calibration facility accredited to ISO/IEC 17025:2017 by a signatory of the International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA). A copy of the Scope of Accreditation must be submitted prior to contract award.

1.5 ENVIRONMENTAL:

1.5.1 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable federal, state, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), as well as Major Subordinate Command (MSC) and installation regulations and policies. Contractor shall immediately report any conflicts between applicable federal, state, local environmental laws, statutes, executive orders, and provisions of Army Regulation 200-1, and any specifications within this contract to the Contracting Officer Representative (COR) as well as the Director of Public Works.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 Equipment: The Government shall supply all test equipment in need of calibration. All items shall be accountable as Government Furnished Property (GFP).

3.2 Transportation: The Government assumes responsibility for all shipping / transportation costs to and from the contractor’s facility of all TMDE presented for calibration. The government will assume responsibility for utilizing durable, protective shipping containers and packaging of TMDE when shipping TMDE to the contractor’s facility.

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 CALIBRATION SERVICES: Furnish the necessary personnel, materials, equipment, travel, tools, calibration working standards and other services required to satisfy the ordered services, capabilities, and solutions defined in the terms of this contract.

5.1.1 Sub-contract all equipment that the contractor cannot calibrate.

5.1.2 The contractor awarded the contract bears all responsibility to ensure the sub-contractor possesses the ability to meet all the same requirements as the contractor as described within this PWS.

5.1.3 Be a calibration facility accredited to ISO/IEC 17025:2017 by a signatory of the International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA). A copy of the Scope of Accreditation must be submitted prior to contract award.

5.1.4 Be responsible for C&RS services for all TMDE presented for calibration.

5.1.5 Adhere to ISO/IEC 17025:2017 for all measurement parameters required for the calibration.

5.1.6 Make corrective adjustments, as required, to ensure that test results, extended by the expanded uncertainties (at ≈ 95% level of confidence) of the measurements, shall not fall outside of the defined specification limits.

5.1.7 Report calibration data before and after calibration.

5.1.8 Have the capability to provide testing, evaluation, analysis and repair services if or when necessary.

5.1.9 Remove the existing calibration decals (old) and place a new calibration decal in the same location as the old decal, if applicable.

5.2 REPAIR SERVICES: Perform repairs to TMDE that, during some stage of the calibration process, are found to have defects that affect the ability to calibrate the item. The contractor shall advise the Government for repair / replacement alternatives for the TMDE.

5.3 PARTS: The contractor shall provide all necessary parts for all work performed under this contract. The COR shall approve all parts costing more than fifty dollars ($50) each that are parts required by services performed under paragraph 5.5. Repair parts shall be billed as actual. Contractor shall provide original part invoice to COR. Funding for repair parts will be allocated on individual delivery orders.

5.4 SHIPPING CONTAINERS: The contractor shall assume responsibility for utilizing durable, protective shipping containers and packaging during return shipment.

5.5 DELIVERY: The TMDE shall be calibrated within a 14-day turn-around time commencing upon receiving of material.

5.6 TRANSPORTATION: Contractor shall ensure transportation carrier(s) provide door-to door tracking capability of TMDE during shipment and shall return to the point of contact and location indicated on the shipping label or Return Material Authorization.

5.7 WARRANTY: The contractor shall furnish a 12-month warranty or the industry standard OEM commercial warranty: whichever is greater, on all parts and labor of each component with regards to the calibration of each item.

5.8 SHIPPING: The contractor shall utilize CLIN 0004, 1004, and 2004 to pay for the for the shipping of the TMDE to be returned to Letterkenny Army Depot. Shipping shall be billed as actuals. Contractor shall provide original invoice of the shipping costs to the COR.

5.9 SAFETY: The contractor is reminded that LEAD maintains a Safety Management System (SMS) and is ISO 45001 certified, AS9100 and AS9110 certified.

5.9.1 The Contractor will meet or exceed all the LEAD safety and Occupational Health Program LEAD-R 385-1, LEAD Safety Bulletins, Army Safety Program and Occupational Health Program AR-385-10, OSHA, NFPA, NFPA 1989, ANSI, DoD, UFC, DOT, 29 CFR Title 1910 and 29 CFR Title 1926, Applications and other consensus standards for the industry covered by the subject contract. In the case of a conflict among these laws, regulations, and standards contact the COR for clarification.

5.9.2 The Contractor shall maintain an effective site safety plan that meets or exceeds the requirement of OSHA, DoD, Army Requirements, and LEAD-Regulation 385-1.

5.9.3 Safety Reports shall be provided to COR and LEAD Safety Office.

5.9.4 LEAD Safety Program and Occupational Health Program (LEAD-R 385-1) can be found at https://www.letterkenny.army.mil/Info/Visitors-Information/ under Installation Resources “LEAD Safety and Occupational Health Program”. The Army Safety Program and Occupational Health Program is AR-385-10.

5.9.5 As part of the applicability of engineering controls, all equipment with rotating and moving parts at point of operation shall meet or exceed the LEAD 385-1 Chapter 17-3 machine guarding requirements.

5.9.6 The contractor shall meet or exceed LEAD lockout/tagout (LOTO) action and procedures for addressing and controlling hazardous energy during service and maintenance of machines and equipment in accordance with LEAD-R 385-1, Chapter 12. See LEAD Technical Point of Contact (TPOC) for the safe servicing and maintenance of machines and equipment, in which unexpected, energized equipment, damage to equipment or start-up of machine or equipment, or release of stored energy, could cause injury to employees.

5.9.7 Equipment installation/set-up, service, maintenance, and testing shall be conducted accordance with the equipment manufacturer specifications, and according to the frequency recommended by the manufacturer.

5.9.8 The Contractor shall ensure all employees and all associated sub-contractor’s employees possess all required licenses for operating any equipment used in the performance of this contract. The Contractor must ensure that any personnel performing under the contract are fully trained, licensed, certified, competent, and qualified for the position in which they shall be serving.

5.9.9 The contractor shall have full responsibility for keeping contractor employees trained in the LEAD Safety and Occupational Health program, LEAD-R 385-1. The contracted work force employees shall meet and or exceed the LEAD-R 385-1 and OSHA Standards.

5.9.10 Contractors will comply with the Occupational Safety and Health Administration (OSHA) standards and LEAD R-385-1, and AR 385-10, safety rules, regulations, Job Safety Analysis (JSA). Contractor shall have available copies of required certifications, training certificates, required permits, and the Contractor’s safety plan or hazard analysis for the jobs to be performed at LEAD.

5.9.11 Each contractor/subcontractor will be familiar with the types of work they are expected to perform and each phase of the operation and associated hazards.

5.9.12 The contractor shall assess each worksite for hazards prior to the start of work.

5.9.13 All chemicals on LEAD worksites shall be vetted and approved by the LEAD Hazardous Material Approval Group (HMAG) prior to use per LEAD-R 385-1 Safety Bulletin 23-02. Contractor (Labor workforce) employees shall comply with LEAD HMAG procedures.

5.9.14 A list of all approved hazardous materials and Safety Data Sheets (SDS) will be maintained at all worksites.

5.9.15 See the LEAD Directorate of Public Work procedures for handling, managing and storing Non-Hazardous Waste, Hazardous Waste, and Universal Waste generated at LEAD in order to ensure conformance with federal, state, and local regulation per LEAD EMSP 21-17 and the LEAD EMSP 22-03 is establisher for identifying and communicating compliance obligations for current and proposed activities, products, and services that could have a significant interaction with the environment.

5.9.16 All contractor personnel shall wear the appropriate LEAD approved PPE per LEAD-R 385-1.

5.9.17 If contractor personnel determine a procedure is unsafe, they shall discontinue work immediately and contact their Program Manager who shall notify safety personnel and the COR. As soon as LEAD Safety Office personnel determine that the unsafe conditions have been corrected, the COR will notify the contractor Program Manager that personnel may resume work.

5.9.18 Contractors who are managed under a different Safety Management System (SMS) must report injures, accidents, and near misses to the Safety Office through their COR representative. THE COR shall notify the Safety Office within 24 hours of a contractor (Labor workforce) reporting an injury, accident, or near miss.

5.9.19 All safety messages or recalls related to the safe use of products provided by the contractor will be provided to the LEAD POC for the Contract within 5 days of contractor’s awareness of the message or notice.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Mandatory or Advisory

Website

Mandatory www.iso.org

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Levels (AQL) Surveillance Method / By Whom

services The contractor shall perform calibration services for all measurement parameters

100% calibration certification per

ISO/IEC 17025:2017

100% inspection by the COR

5.2 and

Notify LEAD and provide repairs on

TMDE

The contractor shall complete repairs of TMDE and calibrate

by the COR

by the COR

calibration sticker on TMDE

The contractor shall replace the old calibration sticker with a new calibration sticker

by the COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

Calibration Data Sheets

All Test Equipment

delivery and Email Electronic Copy

COR