PWS_W911N219R0023.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

TEST EQUIPMENT CALIBRATION

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to perform Test Equipment Calibration as defined in this PWS, except as specified in Paragraph 3.0 as Government Furnished. The contractor shall perform to the standards in this contract.

1.2 Background: The US Army Test, Measurement, and Diagnostic Equipment (TMDE) Support (USATS) - Region 1, provides calibration and repair support (C&RS) services for Army TMDE at various TMDE Support Centers (TSCs) located in the northeast United States. All C&RS services are normally accomplished utilizing Army resources in order to optimize the use of existing workload capacity. Commercial contracts may be used to provide C&RS services when the required support is not available within the Army.

1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and two 12-month option years. The Period of Performance reads as follows:

1.3.1 Base Year: 01 October 2019 to 30 September 2020

1.3.2 Option Year One: 01 October 2020 to 30 September 2021

1.3.3 Option Year Two: 01 October 2021 to 30 September 2022

1.4 General Information:

1.4.1 Quality Control (QC): The Contractor shall adhere to ISO/IEC 17025:2005. The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QC program is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary.

1.4.2 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays and the date for each can be found at the following website: http://www.opm.gov/Operating_Status_Schedules/fedhol/Index.asp . The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.3.11 When an observed holiday falls on a Tuesday or Thursday, the Depot regularly schedules a closure on the corresponding Monday or Friday.

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0600 to 1530 Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the contractor’s facility except for one annual inspection on an American Hofmann Corp. Balancer, Model Number PCB-11.1 located in building 370 at Letterkenny Army Depot. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.5 Security Requirements: Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.5.2 AT Level 1 Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army Installations, facilities, and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training. AT level 1 awareness training is available at:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.4.5.3 iWATCH Training: The contractor and all associated sub-contractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or contracting officer. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training. iWATCH training is available on the Letterkenny Army Depot homepage – http://www.letterkenny.army.mil/iwatch.html;

select "Contractor AT/OPSEC Resource."

1.4.5.4 Information Awareness: All contractor employees and associated sub-contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter.

1.4.5.4.1 All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01- M and AR 25-2 within six months of employment.

1.4.5.4.2 Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.5 OPSEC Training: Per AR 530-1, Operations Security, new contractor employees and associated sub-contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available on the Letterkenny Army Depot homepage – www.lead.army.mil.

1.4.5.6 Conservation of Utilities: The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

1.4.5.7 Life-Cycle: The contractor shall support the test equipment life-cycle leveraging the Risk Management Framework (RMF) and development of Certification and Accreditations documentation required to obtain and maintain Authorizations to Operate (ATOs). The contractor, LEAD and the customer shall jointly agree on the any system categorization effort and that based on the categorization any addition or removal of RMF controls or overlays will need to be approved by the government.

1.4.5.8 Validaion Testing: LEAD Cyber Security Personnel will have the ability to conduct validation testing with approved security tools. The contractor shall support the Government in remediation efforts resulting from vulnerability scans performed during a government approved scanning schedule, or when there are security relevant changes to the baseline architecture. The contractor shall enable audit files and data logs for access by LEAD Cyber Security personnel to audit access and actions on the test equipment.

1.4.6 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 Contract Manager (CM): The contactor shall provide a CM who shall ensure performance under this contract.

The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.4.8 Identification of Contractor Employees: All contact personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall also ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.4.9 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5.

The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.10 Special Qualifications: The Contractor shall have a calibration facility accredited to ISO/IEC 17025:2005 by a signatory of the International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA). A copy of the Scope of Accreditation must be submitted prior to contract award.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf C&RS Calibration and Repair Support DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation KO Contracting Officer ILAC International Laboratory Accreditation Cooperation OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TMDE Test, Measurement, and Diagnostic Equipment

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the facilities, equipment, materials, and/or services listed below:

3.1 Equipment: The Government shall supply all test equipment in need of calibration. All items shall be accountable as Government Furnished Property (GFP).

3.2 Transportation: The Government assumes responsibility for all shipping / transportation costs to and from the contractor’s facility of all TMDE presented for calibration. The government will assume responsibility for utilizing durable, protective shipping containers and packaging of TMDE when shipping TMDE to the contractor’s facility.

4.0 Contractor Furnished Property, Materials, Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 CALIBRATION SERVICES: Furnish the necessary personnel, materials, equipment, travel, tools, calibration working standards and other services required to satisfy the ordered services, capabilities, and solutions defined in the terms of this contract.

5.1.1 Sub-contract all equipment that the contractor can not calibrate.

5.1.2 The contractor awarded the contract bears all responsibility to ensure the sub-contractor possesses the ability to meet all the same requirements as the contractor as described within this PWS.

5.1.3 Be a calibration facility accredited to ISO/IEC 17025:2005 by a signatory of the International Laboratory Accreditation Cooperation (ILAC) Mutual Recognition Arrangement (MRA). A copy of the Scope of Accreditation must be submitted prior to contract award.

5.1.4 Be responsible for C&RS services for all TMDE presented for calibration.

5.1.5 Adhere to ISO/IEC 17025:2005 for all measurement parameters required for the calibration.

5.1.6 Make corrective adjustments, as required, to ensure that test results, extended by the expanded uncertainties (at ≈ 95% level of confidence) of the measurements, shall not fall outside of the defined specification limits.

5.1.7 Report calibration data before and after calibration, if available.

5..1.8 Have the capability to provide testing, inspection, analysis and repair services if or when necessary.

5.1.9 Remove the existing calibration decals (old) and place a new calibration decal in the same location as the old decal, if applicable.

5.2 REPAIR SERVICES: Perform repairs to TMDE that, during some stage of the calibration process, are found to have defects that affect the ability to calibrate the item. The contractor shall advise the Government for repair / replacement alternatives for the TMDE.

5.3 PARTS: The contractor shall provide all necessary parts for all work performed under this contract. The COR shall approve all parts costing more than fifty dollars ($50) each that are parts required by services performed under paragraph 5.5. Repair parts shall be billed as actual. Contractor shall provide original part invoice to COR. Funding for repair parts will be allocated on individual delivery orders.

5.4 SHIPPING CONTAINERS: The contractor shall assume responsibility for utilizing durable, protective shipping containers and packaging during return shipment.

5.5 DELIVERY: The TMDE shall be calibrated within a 14 day turn-around time commencing upon receiving of material.

5.6 TRANSPORTATION: Contractor shall ensure transportation carrier(s) provide door-to door tracking capability of TMDE during shipment and shall return to the point of contact and location indicated on the shipping label or Return Material Authorization.

5.7 WARRANTY: The contractor shall furnish a 12 month warranty or the industry standard OEM commercial warranty; whichever is greater, on all parts and labor of each component with regards to the calibration of each item.

5.8 SHIPPING: The contractor shall utilize CLIN 0005, 1005, and 2005 to pay for the shipping of the TMDE to be returned to Letterkenny Army Depot. Shipping shall be billed as actuals. Contractor shall provide original invoice of the shipping costs to the COR.

5.9 CONTRACTOR MANPOWER REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract.

The contractor shall completely fill in all the information in the format using the following web address https://www.ecmra.mil/. The required information includes: (1) Contracting Office, KO, Contracting Officer’s Technical Representative (COTR) or also known as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub- Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication Date of Publication

Mandatory or Advisory

Website

ISO/IEC 17025:2005 N/A

Mandatory www.iso.org

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task Performance Standard Acceptable Quality

Levels (AQL)

Surveillance Method / By

Whom

5.1 Provide calibration

services

The contractor shall perform calibration services for all measurement parameters.

100% calibration certification per

ISO/IEC 17025:2005

100% inspection by the COR

5.2 and 5.1.7

Notify LEAD and provide repairs on

TMDE

The contractor shall complete repairs of TMDE and calibrate.

99% repaired and calibrated

100% inspection by the COR

5.1.9 Place new

calibration sticker on TMDE

The contractor shall replace the old calibration sticker with anew calibration sticker

100% completion 100% inspection by the COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable Frequency Number of

Copies Medium/Format Submit To

Calibration Data Sheet

All Test Equipment

1 per Paper Copy upon delivery

COR

CMR Annually N/A Electronic Submission https://www.ecmra.mil/