Statement of Work for Strippit Laser Maintenance.pdf

Statement of Work:

Project: LVD STRIPPIT Laser Preventive Maintenance, Calibration and Emergency Repair and Replacement Parts

1.0 Scope: Provide preventative maintenance and calibration, emergency repair service and repair replacement parts necessary to maintain performance and operational readiness to government owned LVD STRIPPIT IMPULSE 65-30 Laser Cutting Machine Serial Number: 32384, LVD STRIPPIT IMPULSE 60-20 Laser Cutting Machine Serial Number: 34957 and LVD STRIPPIT Phoenix Fiber Laser Serial Number: 38071 as specified herein and to include LVD STRIPPIT laser cutting equipment to be installed in the future. Provide cost estimates based on request for service and replacement/repair parts. Provide warranty on all workmanship and durable parts in accordance with the manufacturers stated terms and conditions. Respond to request for emergency service within 2 working days. Provide detailed trip reports for onsite service calls. All services are to be performed on an as needed basis. All requests for service and replacement parts placed against this contract shall be requested by the Equipment Support Division (ESD) Chief or a designated ESD appointee and initiated by the Directorate of Contracting located at the Anniston Army Depot. The cost of materials and services performed shall not exceed the available funding amount.

• Duration: The proposed contract will consist of a base year and four (4) option years.

The base Period of Performance shall be 365 calendar days from the date of contract award acceptance.

2.0 Maintenance Requirements:

2.1 Maintenance: The Contractor shall provide the Government maintenance support for the LVD STRIPPIT Laser Equipment as described above which includes but is not limited to:

A. Provide onsite service to perform annual preventive maintenance and repair of government owned LVD STRIPPIT Laser Equipment.

B. Provide cost estimates based on request for repair requirements.

C. Provide onsite service to perform emergency repair of government owned LVD

STRIPPIT equipment.

D. Respond to requests for emergency service within 2 working days.

E. Furnish all tools, equipment, materials and components necessary to make the LVD

STRIPPIT equipment operational.

F. Provide warranty on all workmanship and durable parts in accordance with the manufacturer’s stated terms and conditions.

G. Provide detailed service reports to describe the services performed to restore machine to operational status.

H. Contractor shall provide all parts and labor required for repairs on a cost reimbursable basis.

I. If any work or part is outsourced by the contractor all requirements listed in this

SOW shall apply to subcontractors.

Requirement 1:

2.2 Preventative Maintenance Service -

Provide onsite service on and as needed basis to perform preventive maintenance and calibration for government owned LVD STRIPPIT Impulse 65-30 Laser Serial Number:

32384, LVD STRIPPIT IMPULSE 65-20 Laser Cutting Machine Serial Number: 34957 and LVD STRIPPIT Phoenix Fiber Laser Serial Number: 38071.

Requirement 2:

2.3 Emergency Repair Service -

Provide onsite service on and as needed basis to perform emergency repairs of government owned LVD STRIPPIT Impulse 65-30 Laser Serial Number: 32384, LVD STRIPPIT IMPULSE 65-20 Laser Cutting Machine Serial Number: 34957, LVD and STRIPPIT Phoenix Fiber Laser Serial Number: 38071.

Requirement 3:

2.4 Repair Replacement Parts –

Provide parts on and as needed basis for repair, maintenance and calibration for the government owned LVD STRIPPIT Impulse 65-30 Laser Serial Number: 32384, LVD STRIPPIT IMPULSE 65-20 Laser Cutting Machine Serial Number: 34957 and LVD STRIPPIT Phoenix Fiber Laser Serial Number: 38071.

Requirement 4:

3.0 Documentation of Malfunctions and Repairs: The Contractor shall furnish to the Government a service report document and invoice which will be used to report the date and time of notification, along with a brief description of each malfunction reported. The Contractor shall furnish to the Government one copy of this report form upon completion of any corrective or preventative action taken by the Contractor. The report form shall include as a minimum the following:

A. Date and Time of Notification B. Date and Time of Arrival C. Time Spent for Repair D. Description of Malfunction and/or Maintenance Performed E. Description of Parts Replaced

3.1 Normal Period of Support (NPS): The normal period of maintenance support shall be Monday through Thursday 0700‐1530 hrs.

And 0700‐1430 hrs. Every other Friday. Maintenance support shall be made available to the Government during this period at a fixed hourly rate.

3.2 Contractor’s Point of Contact: The Contractor shall provide the Contracting Officer with a point of contact and a telephone number for the Government to make any arrangements needed. Telephone recording devices and/or voice‐mail systems are acceptable. The Contracting Officer (KO) shall supply the Contractor with the name and telephone number of his/her designated technical representative. The Contracting Officer’s Representative (COR) shall be authorized to request maintenance support services.

3.3 Contractor Service Personnel: The Contractor shall provide trained personnel, with the necessary expertise to perform all required technical support and emergency corrective maintenance services on the and LVD STRIPPIT Laser Equipment. Work shall be performed in accordance with best commercial practices without unnecessary delays or interference with Government missions or functions.

3.4 Replacement Parts/Materials: Replacement parts shall be supplied by the Contractor on a cost reimbursement basis as specified in this contract. Only new standard OEM parts or parts refurbished equivalent to new, shall be used in effecting repairs. All parts replaced will remain the property of the Government.

3.5 Warranty of Parts/Materials: Parts/materials replaced under this contract will be subject to the standard commercial warranty applied to those parts or materials. All repairs shall be warrantied for workmanship. If a replacement part is defective or a repair is not properly performed, the Contractor shall replace the defective part and/or redo the defective repair at no cost to the Government.

3.6 Surveillance/Communication: All technical surveillance of on‐site repair services will be performed by the COR. After correction of each malfunction, the Contractor shall notify the COR named in this contract. Communication of all technical matters pertaining to this contract shall be in writing directly between the contractor and the KO, Anniston Army Depot, ATTN: AMSTA‐AN‐CTCS, 7 Frankford Avenue, Anniston, Alabama 36201‐5003, with a copy furnished to the COR.

3.7 Contractor Responsibilities:

3.7.1 Parts, Tools, Labor, Materials and Documentation: The Contractor shall provide all parts, tools, labor, documentation and materials necessary to perform the services required by the terms of this contract.

3.7.2 Services: The Contractor shall provide budgetary proposals and quotes for service and support that include the following in his response to this request for proposals:

A. Hourly labor rate to be charged during the Normal Period of Support (NPS) for the duration of the repair process.

B. List and cost of all parts that could be needed to complete repairs and bring machine to 100% operating status.

C. The Contractor shall not proceed with any change(s) in scope of work from sources other than those listed in the Points of Contact (POC) section of the contract and without written confirmation signed by the KO.

3.7.3 Facility Access: The Contractor shall upon notification of contract award complete the Request for Visitor Access Form 380-2 for as a minimum one (1) certified technician.

A. The contractor shall maintain for the duration of the contract a minimum one (1) certified technician cleared for access to ANAD for each type of machine at all times during the performance period of the contact.

B. The Contractor’s Personnel shall complete all Forms and training required for access to Anniston Army Depot that is deemed necessary during the contract period of performance.

C. The contractor’s technician shall coordinate the planned arrival date with the Contracting Officers Representative (COR) or ANAD Maintenance POC/Directorate of Public Works, Equipment Support Division, Chief, in Building 133.

3.8 Access and General Protection/Security Policy and Procedures:

3.8.1 The contractor and all associated sub-contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3.8.2 Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification Index (NCIC‐III) and Terrorist Screening Database (TSDB) (Army Directive 2014‐05/AR 190‐13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

3.8.3 Contractor will acquire and need to return all issued U.S. Government installation badges, and/or access passes.

3.8.4 Contractor shall adhere to environmental regulations and practices in relation to Generation of Hazardous Waste, Prevention of Spills, Pollution Prevention/ Hazardous Waste Minimization.

Statement of Work: