W911KB-10-T-0008.pdf

U.S. ARMY ENGINEER DISTRICT, AK

CEPOA-CT (W911KB)

PO BOX 6898

ELMENDORF AFB AK 99506-0898

UNDER DPAS (15 CFR 700)

11. DELIVERY FOR FOB

RFQ

SEE SCHEDULE

14. METHOD OF SOLICITATION

IFB RFP

CODE

SEE ADDENDUM

BLOCK IS MARKED

DESTINATION UNLESS

12. DISCOUNT TERMS

(No Collect Calls)

16.5

13b. RATING

13a. THIS CONTRACT IS A RATED ORDER

X

CODE

W911KB-10-T-0008 11-Jan-2010

b. TELEPHONE NUMBER

907-753-2555

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 21 Jan 2010

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV 3/2005)

Prescribed by GSA

FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER) 31c. DATE SIGNED

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

22. UNIT 23. UNIT PRICE 24. AMOUNT21. QUANTITY

CODE 10. THIS ACQUISITION IS

UNRESTRICTED

FAX: NAICS:

TEL:

CODE 18a. PAYMENT WILL BE MADE BYOFFEROR

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TEL.

W911KB

SIZE STD:

9. ISSUED BY

FACILITY

CODE

17a.CONTRACTOR/

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MICHAEL D SUPRENANT

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES

SEE SCHEDULE

561720

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

SB

HUBZONE SB

SET ASIDE: 100 % FOR

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

TEL: EMAIL:

1 COPIES

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

.OFFER DATED YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 29. AWARD OF CONTRACT: REFERENCE

X

8(A)

SVC-DISABLED VET-OWNED SB

EMERGING SB

X

X

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

SEE SCHEDULE

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/ SERVICES 21. QUANTITY 22. UNIT 24. AMOUNT

PAGE 2 OF

23. UNIT PRICE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV 3/2005) BACK

Prescribed by GSA

FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

W911KB-10-T-0008

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Janitorial, Snow Pllowing and Lawn Care

FFP

Total for Base Year Janitorial and grounds maintenance For the Northern Area Office.

FOB: Destination

NET AMT

0001AA

Janitorial Service

FFP

COE JANITORIAL

BASE YR

FFP

Perform janitorial service in strict accordance with the Scope of Work.

0001AB

Snow Plowing and Hard Pack Removal

FFP

COE Snow Plowing and Hard Pack Removal IAW Scope of Work

BASE YR

FFP

0001AC

Lawn Maintenance

FFP

LAWN MAINTENANCE

BASE YR

FFP

Perform lawn maintenance in strict accordance with the Scope of Work.

BASE YEAR.

OPTION Janitorial, Snow Plowing and Lawn Care

FFP

Total for Option Year 1

0002AA

OPTION Janitorial Service

FFP

COE JANITORIAL

Option Year 1

FFP

0002AB

OPTION Snow Plowing and Hard Pack Removal

FFP

COE Snow Plowing and Hard Pack Removal IAW Scope of Work Option Year 1

0002AC

OPTION Lawn Maintenance

FFP

LAWN MAINTENANCE

Option Year 1

FFP

Perform lawn maintenance in strict accordance with the Scope of Work.

OPTION Janitorial, Snow Plowing and Lawn Care

FFP

Option Year 2

0003AA

OPTION Janitorial Service

FFP

COE JANITORIAL

Option Year 2

FFP

0003AB

OPTION Snow Plowing and Hard Pack Removal

FFP

COE Snow Plowing and Hard Pack Removal IAW Scope of Work Option Year 2

0003AC

OPTION Lawn Maintenance

FFP

LAWN MAINTENANCE

Option Year 1

FFP

Perform lawn maintenance in strict accordance with the Scope of Work.

OPTION Janitorial, Snow Plowing and Lawn Care

FFP

Total for Option Year 3

0004AA

OPTION Janitorial Service

FFP

COE JANITORIAL

Option Year 3

FFP

0004AB

OPTION Snow Plowing and Hard Pack Removal

FFP

COE Snow Plowing and Hard Pack Removal IAW Scope of Work Option Year 3

0004AC

OPTION Lawn Maintenance

FFP

LAWN MAINTENANCE

Option Year 3

FFP

Perform lawn maintenance in strict accordance with the Scope of Work.

OPTION Janitorial, Snow Plowing and Lawn Care

FFP

Total for Option Year 4

0005AA

OPTION Janitorial Service

FFP

COE JANITORIAL

Option Year 4

FFP

0005AB

OPTION Snow Plowing and Hard Pack Removal

FFP

COE Snow Plowing and Hard Pack Removal IAW Scope of Work Option Year 4

0005AC

OPTION Lawn Maintenance

FFP

LAWN MAINTENANCE

Option Year 4

FFP

Perform lawn maintenance in strict accordance with the Scope of Work.

SOW

SCHEDULE OF JANITORIAL SERVICES AND BIDS

Bid on each item separately. Items listed as five times per week are the normal cleaning items. If performance does not occur or if performance is unacceptable and not corrected deductions will be made as priced per the appropriate bid item. Prices below are based on the base year of the contract.

Optional year prices will be based on an escaluation factor between the base and option year of performance.

SUBCLIN AA Snow Plowing and Hard Pack removal Service Item Description Standard Bid

Snow Plow Parking Lot (As Required)

Parking lot shall be maintained free of freshly accumulated snow as it practical. After snow removal, sand parking lot with a uniform application of fractured gravel or other suitable non-skid material shall be applied according to generally accepted standards.

Snow fall amounts of three inches or more shall be removed as they occur.

Snow events of lesser amounts will eventually result in an accumulation of snow hard pack.

Work to be performed within 2 calendar days of notification

Snow removed to within six inches of immovable objects, i.e., headbolt heaters, poles, conex, etc.

Non-skid material equal to that utilized by AK DOT and applied in like manner and density. Removed snow shall not obstruct drainage ditches.

Bid per Plowing Not in base contract;

option to exercise up to 8 times per year

Parking Lot – Remove Snow Hard Pack (As Directed)

When directed, compacted snow – hard pack- shall be removed from parking lot down to the pavement level. Work to be performed within 2 calendar days of notification

Remove hard pack snow down to pavement surface and to the extent described under Snow Plow Parking Lot

Bid Per Removal option to exercise up to 2 times per year

Totals

Total Bid Annually Base year

SUBCLIN AB Janitorial Service Item Description Standard $ Bid

Dusting (2 times per week)

Dust , window sills, mini-blinds, base-boards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is clearly visible to eye

Dusting 2 times per week, with a damp/ chemical treated cloth is required

Bid per day

Vacuuming (5 times per week)

Vacuum all carpets and hard surfaced floors, upholstered furniture, window sills, restroom facilities, entryways, common areas, and storage closets to remove all dust, debris, cob webs and visible particles. Likewise clean baseboards and carpet edges and, as needed, spot clean stains with chemical cleaner.

Vacuum with a beater brush/crevice hose type machine with a filtration system which minimizes airborne dust particles and incorporates a heppa filter.

Easily moved objects such as waste cans and roller chairs shall be moved, their position vacuumed and the object replaced.

Barrier Mats Or Runners (Replace Once monthly)

Barrier mats are an integral part of our maintenance system and should be placed at entrance, exits to prevent spread of soil and grime into facility and shall be vacuumed between replacement

Six to Ten foot cleaned barrier mats to be placed at entrances, lobbies and based on traffic flow patterns and climate

Once Monthly

Trash Removal

Empty all trash/waste baskets from all offices, commons and restrooms and remove all trash from the facility for pick up in dumpster or provided service at the facility. Included are contents of cigarette butt cans which shall be sieved and removed. Provide additional sand or like matter as necessary. Cigarette receptacle contents shall be disposed of separately and not commingled with other trash.

Dispose of trash, provide and daily replace plastic trash can liners. Cigarette ashes and debris shall not contaminate trash receptacles

Bid per day/can

Trash Removal Containers (1 time per month)

Maintain waste baskets, waste receptacles and containers used for collection or transportation of waste/trash in an odor free condition. Exterior dumpster is exempt.

Wash and scour all waste handling/containing appliances once monthly to preclude odor.

Bid per Month

Restrooms

Disinfect all restroom fixtures with a chemical disinfectant, clean and disinfect all floors, toilets and sinks so no encrustation or water rings are present, includes common area water fountain

Clean with antibacterial disinfectant all hard surfaces, floors and fixtures and replace paper products, toilet supplies, soap etc. as needed.

Care shall be given to ensure paper products are easily dispensed from dispenser.

Bid per day

Miscellaneous Cleaning (3 times per week)

Includes removal of finger prints or smears on glass entrance doors in between window cleaning and surfaces that are highly noticeable including furniture or doors

Remove smears, fingerprints, etc….

Wash Windows (As directed, no more than three times per calendar year)

Weather permitting (above 38 degrees) all interior and exterior window surfaces must be cleaned inside and out with appropriate chemical cleaner leaving no streaks, working around window stenciled signage that may be present.

Chemical clean all windows to streak-free as weather permits, includes wiping off sills inside and outside, being careful not to damage blinds and safety window films which may be present.

Bid Per Cleaning

Replace Light Bulbs (As Needed)

Replace all burnt out light bulbs, fluorescent tubes and starters as needed and required. Note that some employees elect to have no or partial overhead light above their work station. Those work stations are identified via seating chart.

Use of energy efficient Compact Fluorescent Lamps and tubes (F28T8 GE Ultra-max lamps or equivalent) will be used Replace as required .

Bid Annually

Pest Control (As Needed)

Provide pest control measures and pesticides which conform to local health department regulations to keep premises free from pests

Provide approved chemical barriers as needed to control insects and pests

Bid Annually

Carpet Cleaning (Twice per year;

April, October) or as scheduled in seven days in advance at most advantageous times for climate and area of the country

Only the high-performance hot water extraction systems commonly called “Steam cleaning”- although no steam is actually generated, are acceptable.

High traffic areas and troublesome spots should be pre-treated. The process consists of spraying water with a chemical cleaning solution into the pile and using a powerful vacuum, recovering the solution and soil into a holding tank.

Should only be done by a truck-mounted unit outside the facility with only the hose and wand brought inside. No “Rug Doctor Machines” or this type of machine is acceptable for use.

Caution: Water/Steam Temperatures should never exceed 120ºF. Do not allow foot traffic on the carpet until it is dry. Place fans on wet areas during cleaning and allow carpets to dry as long as possible and complete procedure with a thorough pile lifting.

Professional Carpet Cleaners who use hot-water extraction who are rated and certified by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC) at 800-835-4624 with the “Master Cleaner” certification / designation.

It may also be desirous to add a certified “Scotch Guarded” treatment to aid in preventing further soiling in high traffic or troublesome areas to keep the appearance of carpeting in-between cleanings. Traffic and spot cleaner should be applied prior to general cleaning.

Bid per cleaning

Sidewalk and Entry Way Maintenance

Sidewalks to entry doors (main, employee and side) shall be kept free of debris by sweeping daily.

When snow is present, sidewalks shall be cleared and a non-skid product applied according to manufacturer’s direction.

Sidewalks to be cleared are:

employee entrance to west parking lot, visitor entrance to parking lot, emergency exit on east side of building to public sidewalk.

Clearing of sidewalks shall be the last daily activity.

Sidewalks shall be kept clear of debris and snow.

Sidewalk snow removal and application non-skid material shall be the last activity of each day.

Bid Annually

Security of Building and Utility Conservation (5 times per week)

Care must be taken to ensure no unauthorized personnel are allowed into COE building while Contractor is present. Contractor shall make every effort to conserve water, electricity and heat.

Contactor shall secure building upon leaving.

Contactor shall allow no unauthorized entry.

Contractor shall turn off unneeded lights and appliances. Contractor shall ensure doors and windows are secured before leaving building.

Bid Per Day

SUBCLIN AC Lawn Maintenance Service Item Description Standard $ Bid

Lawn Care

Grass on improved grounds shall be cut, when between 2 ½ “ and 4” in height to include trimming (Weed Eater) of grass around poles, signs, etc. Clippings shall be removed. Grass and weeds on unimproved grounds shall not exceed 6”. Grass and weeds in parking lots shall be removed as they occur.

Designated areas shall have grass of uniform height between 2 ½” and 4”, weeds are trimmed or removed, clippings are removed.

Unimproved grounds shall be maintained to less than 6 inches. Weeds and grass removed from parking lots

Bid per Cutting

Specification Guide for Janitorial Services, Lawn Maintenance and Snow Removal

General A. Janitorial Contract/Cleaning Service, grounds maintenance, and snow removal will normally be provided on a five day per week schedule unless circumstances warrant for either more or less cleaning days. All services shall be performed between the hours of 6 p.m. and 5 a.m. Monday through Thursday.

Friday cleaning may occur any time after 6 p.m. but completed before 5 a.m. the following Monday.

B. Carpet cleaning shall be at a time that allows carpets opportunity to sufficiently dry without being subjected to foot traffic. Fridays after 6 p.m. is recommended. The carpet cleaning contractor will not be responsible for moving furniture or items left on the floor. The Government will, prior to scheduled cleaning, remove from the floor as much and as many items as is reasonable to allow the cleaning contractor full access to the carpet. Cleaning contractor must schedule with the Government no less than seven days in advance of carpet cleaning.

C. Janitorial Contractor/Service, Grounds Maintenance, and Snow Removal agencies shall provide all necessary labor, equipment, and supplies required to perform services. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry.

D. Lawn Maintenance areas are designated on SK-2 as improved and unimproved. Grass on improved grounds shall be cut when between 2 ½ “ and 4” in height. Included is trimming (Weed Eater) of grass around poles, signs, etc. Clippings shall be removed. Grass and weeds on unimproved grounds shall not exceed 6”. Grass and weeds in parking lots shall be removed as they occur.

E. Snow Removal areas are designated on SK-1. Stockpiled snow shall not interfere with or block drainage ditches. Hard pack snow removal removes compressed snow down to pavement.

Distribution traction material is generally known as “sanding” though sand is not always the material distributed. More commonly "E-1" or "E-Chip" which is rock having at least 90% fracture on one face and sized to a #8 screen, is the distributed material.

JANITORIAL SERVICES AND LAWN MAINTENANCE SERVICES, SNOW REMOVAL

SERVICES AND SNOW HARD PACK REMOVAL SERVICES

Performance of Work Statement (PWS)

(Government's minimum acceptable standards for janitorial, snow and hard pack removal services)

1. SCOPE OF WORK: The contractor shall provide all supervision, personnel, equipment, tools, materials, transportation and other items necessary to perform janitorial, snow and snow hard pack services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways- including entrance to loading dock area, lobbies, common areas, conference and storage room areas with 11,000 total square feet. Snow removal services applies to employee parking lot, visitor parking lot, and sidewalks.

2. QUALITY CONTROL: The contractor shall establish a complete quality control program for the performance requirements of this contract and shall provide a written copy of same to the Government no later than 30 days of contract award. The contractor will maintain the quality control program throughout the contract performance; and, at any time upon verbal or written request, shall provide a copy to the Government for review. The Quality Control program shall include as a minimum the following:

a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a check-off sheet (attached) for cleaning personnel to fill out each time a space is cleaned and posted in a conspicuous place where visible to recruiters on site. It shall specify areas to be cleaned and inspected on a per cleaning basis and satisfaction of compliance by COR on site.

b. The contractor shall maintain adequate records of all inspections made to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies. Additional inspection(s) are not considered a corrective action. The Quality Control Program shall be evaluated for adequacy and changed or updated by the contractor as a part of all corrective actions by the contractor.

3. PERFORMANCE EVALUATION MEETINGS: The contractor shall meet with the COR and/or the Contracting Officer or their representative as often as determined necessary by the Corps of Engineers. A mutual effort will be made to resolve any and all problems identified.

4. CERTIFICATION OF SERVICES: Once a month (the first working day) the contractor's supervisory personnel shall post in each building or working area, at a location predetermined by the Military Service representative or Corps of Engineers Representative, a properly prepared inspection form. A "properly prepared" form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for custodial and supervisory personnel to initial daily to indicate that service was formed that day. (Sample Form Available)

5. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined by the Contracting Officer and the actual personnel doing the cleaning on site. When the contractor’s personnel’s performance is considered to be unsatisfactory, a report shall be made to the Contracting Officer to determine if a deduction in price is to be taken. The Corps of Engineers representative will require the contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem.

6. PAYMENT DEDUCTION: Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. Only the Contracting Officer can withhold payment for any nonperformance issues.

7. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT

FACILITIES: All contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by a Government representative. In addition the contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place be made available for inspection upon request by the Military Service representative, or Government representative. If feasible, the required identification cards can be combined into one.

8. BACKGROUND INVESTIGATIONS: All janitorial Employees will have a background check investigation and an identification card.

a. Local Background Checks: Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Alaska State Troopers in the town/county where they reside and simply request the document.

b. Other Background Checks: There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

c. Non-US Citizen: The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in a several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

9. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below and in DEFINITIONS, in Section I hereto and other common sense considerations and industry standards.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

b. Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

c. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

d. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

e. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

f. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

g. Frequency of Service:

(1) Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of September.

(2) Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.

(3) Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

(4) Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the last week of the month.

(5) Two times Weekly (2W). Services performed 2 times a week, specifically the days of Tuesday and Thursday.

(6) Three times Weekly (3W). Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.

(7) Five times Weekly (5W). Services performed 5 times a week, specifically the days of Monday, Tuesday, Wednesday, Thursday and Friday. Friday performance may occur between 6:00 p.m. and completed before 5:00 a.m. the following Monday.

h. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

i. Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

j. Regular Working Hours for Cleaning. All janitorial cleaning shall be performed between the hours of 6 p.m. and 5 a.m. Monday through Thursday. Friday cleaning may occur any time after 6 p.m. but shall be completed no later than 5 a.m. the following Monday.

k. Regular Working Hours for Snow and Snow Hard Pack Removal. Snow and snow hard pack removal is performed on a call out basis. When call out is made, coordination and agreement between contractor and Government shall occur to allow relocation of Government and personal vehicles from parking lots or to different areas of parking lot.

l. Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and compact fluorescent lamps, ballasts or starters as may be required for proper operation of lights and exit signs.

m. Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

n. Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container used for holding, collecting or transporting trash, paper or refuse of any type. Exterior dumpsters are not a responsibility of this contract.

10. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

a. Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

b. Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor. The Contractor shall furnish all tools and equipment required for the performance of this contract. All Facility keys will be controlled at all times if any keys are lost the contractor will be resposible for the cost involved to rekey the facility.

c. Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer, COR or their representative on site.

The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

11. CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract.

12. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services, lawn maintenance, snow and snow hard pack removal required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein. The workforce will be adequetly trained to perform all duties in a safe manner complying with all prescribed OSHA and Army safety directives.

a. Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service calls shall be provided when requested by the Contracting Officer.

b. Work Schedule. The Contractor's initial work schedule shall indicate the days that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed and the areas to be worked. When scheduled services performed twice weekly or less frequently fall on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Contracting Officer for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Contracting Officer's Representative on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements.

c. Except as may otherwise be specified, all janitorial and lawn maintenance work shall be performed outside the Government's regular working hours, as specified in the "DEFINITIONS" paragraph. In those cases, and only upon notification by the Contracting Officer, where work needs to be performed during regular working hours (i.e. broken pipes or substantial clean up event), the Contractor shall be responsible to provide an adequate staff to assure full and timely completion of these services. Snow and snow hard pack removal may occur during normal duty hours to ensure Government and privately owned vehicles are properly relocated from parking areas. In any event, contractor shall coordinate with the COR.

(1) Emergency Cleaning. Upon notification by the Contracting Officer Representative on site, the contractor shall respond within 1 hour if at all practicable. The contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.

Emergency cleaning will be 100% inspected and shall be compensated in accordance with item completed on bid sheet in addition to the normal compensation paid under the contract.

(2) Special Event Cleaning. Special events may require an extra effort on the part of the contractor. These events include VIP visits, Inspector General Team visits, and other events determined by the Contracting Officer Representative on site. Cleaning services include any work identified below in paragraph 13. The Contracting Officer Representative will notify the contractor as soon as the requirement is known, but no less than 24 hours prior to the event. Notification may be verbal, followed by a delivery order. If the notification is written, the contractor shall date and initial the notification upon receipt, and if required, provide the Government a plan for completion of the special event cleaning within 1 workday. Special event cleaning will be 100% inspected and shall be compensated in accordance with item completed on bid sheet in addition to the normal compensation paid under the contract.

d. Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

e. Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces.

Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

f. If work is not performed by the contractor personally, then a bona fide supervisor with full authority to represent the contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist (Exhibit A). This representative must be someone other than the person performing the work.

g. Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Government may require contractor to discontinue using any employee or subcontractor, determined by the Contracting Officer Representative on site, to be unsatisfactory

13. JANITORIAL SERVICES REQUIREMENTS. The Contractor shall provide basic janitorial, and lawn maintenance services described herein. A description of the areas to receive janitorial services is included in each contract.

a. Basic Services. Basic services shall be performed at the locations and frequencies shown in the PSW and the Schedule of Services, and shall consist of the services listed for the specified spaces.

Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

(1) Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned.

(a) Vacuuming Carpets and Rugs. The contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner.

(b) Trash. All trash receptacles including all administrative, office, and those receptacles used for feminine hygiene waste shall be emptied and returned to their initial location with contractor provided new plastic liners. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag shall be removed and trash receptacle shall be scoured and disinfected prior to new plastic liner replacement. Trash shall be disposed of in a secured plastic bag. The contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.

(c) Furniture and Upholstered Furniture. All horizontal surfaces, such as window sills, window blinds, hand rails, wood strips, door frames, exposed piping, light fixtures, covers and diffusers, ceiling and walls within six feet from the top of the finished floor shall be free of lint, dust, dirt, cobwebs, marks, finger prints, smudges, and other accumulated soils. Items on furniture tops are to be dusted and replaced; however, items on desktops such as papers are not to be disturbed.

Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, liter, soil and imbedded grit.

(d) Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.

(e) Cleaning Walk-off Mats. Each time floors are vacuumed; walk-off mats in that area shall be cleaned by appropriate method (vacuum if carpet, sweep and hose down if rubber/polyester mat) to remove soil and grit. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer, all walk-off mats that are worn the point of being ineffective.

(2) Restroom Services. Restroom services shall consist of the following each time services are performed. The contractor shall maintain each facility to the standards established in this contract.

This may require contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available.

(a) Cleaning of Restrooms. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. The contractor shall maintain each facility to the standards established in this contract. This may require contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot-free and disinfected.

(b) Clean and Disinfect. Completely damp clean and disinfect all surfaces of mop sinks, wash bowls, toilet bowls and seats, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, door, walls, polished exposed piping, mirrors, and other such surfaces, using germicidal detergent. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. After cleaning, receptacles will be left free of deposits, dirt, smudges and streaks, soap film, dust, soils, graffiti, scum, and odors. All bright metal finishes such as faucets; pipes, fittings and hardware shall be kept in a bright and clean condition.

(c) De-scale Showers, Toilet Bowls, and Urinals. Required services include cleaning and disinfecting as indicated above, which are performed prior to de-scaling. De-scaling shall be performed as required but at least monthly. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits, and rust stains.

(d) Sweep and Mop Floor. After sweeping and mopping, the entire surface shall be free from litter, dust, and foreign debris, including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath. Restroom floors shall be stripped, scrubbed, waxed, etc., as necessary, to maintain sanitary conditions and a clean, uniform appearance.

Glazed ceramic tile is scrubbed only.

(e) Remove Trash. All trash receptacles, to include those receptacles used for feminine hygiene waste, shall be emptied and returned to their initial location with contractor provided and installed plastic liners. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag shall be removed. Trash shall be disposed of in a secured plastic bag. The contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Trash receptacles shall be washed inside and out and shall be odor free.

(f) Re-supply Restrooms. Contractor shall ensure restrooms are stocked so that supplies (paper towels, toilet paper, and soap) do not run out and that dispensers are in working order. At a minimum, each restroom will be stocked at least one time per week or more frequency if needed.

Supplies shall be stored in designated areas or off-site at contractor’s facility. No overstocking shall be allowed. If supplies run out prior to the next service date, the contractor shall refill within one day of notification or next scheduled cleaning appointment time.

(3) Other Services.

(a) Re-lamping. Re-lamping services shall be provided for all interior lights in designated spaces, including emergency and interior exit lights. The work shall include monitoring each designated space included in this contract as services are performed and replacing all burned out and blinking fluorescent tubes and compact fluorescent lamps. The fluorescent tubes and compact fluorescent lamps replaced shall be of the same type, wattage, and voltage as those removed.

Contractor personnel handling and replacing fluorescent tubes shall be qualified in accordance with local regulations. Note that some Government employees elect to have no or partial overhead light above their work station. Those work stations are identified via seating chart.

(b) Periodic Cleaning.

(1) Clean/Shampoo Carpets. A professional carpet-cleaning contractor shall accomplish all cleaning/shampoo by “steam cleaning or hot water” deep dirt extraction methods. Apply a heavy-duty spot remover in heavily soiled areas. Apply required amount of cleaning solution with the extractor machine, extract, and allow carpet to dry before use and use drying fans as needed for drying.

After shampooing, the carpeted area will be uniform in appearance and be free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles, and easily movable items shall be moved to clean carpets underneath, and returned to their original location. No heavy desks, file cabinets or other large furniture will be moved for carpet cleaning.

(3) Spot Clean Carpets. The contractor shall spot clean/shampoo carpets that are stained over an area of 2 square feet (sq. ft.) or less. Spot cleaning shall be accomplished with vacuuming service or as directed by the Contracting Officer Representative (COR).

(c) Cleaning Light Fixtures. Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

(d) High Dusting/Cleaning. High cleaning shall be performed once a year in September and includes cleaning horizontal and vertical surfaces above 7'-0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt.

(e) Cleaning Venetian Blinds. Venetian blinds, including mini-blinds, shall be removed and cleaned free of all dust and embedded dirt and re-hung in working order. Once removed for cleaning, the blinds shall be re-hung by the Contractor within three working days.

(f) Cleaning Exterior Glass. Includes all exterior glass surfaces, window frames, sills and sashes, from the ground line up. After cleaning all glass surfaces shall be left free of streaks and stains, wiped dry and all adjacent surfaces wiped dry. Contractor will clean window film in accordance with special care instructions. If instructions are not displayed, Contractor will contact the COR prior to cleaning. No exterior glass cleaning will be required when exterior temperatures are below 38 degrees.

(g) Cleaning Interior Glass Surfaces. Includes all glass partitions, walls, mirrors, and adjacent trim. It does not include glass surfaces that are an integral part of the outer wall of the building. After cleaning there shall be no traces of dust, dirt, smudges, film, tape, streaks, watermarks, or other foreign matter. Special care instructions for any “window film” will be displayed on top of the installed window film. Contractor will clean window film in accordance with special care instructions. If instructions are not displayed, Contractor will contact the COR prior to cleaning.

14. SNOW AND SNOW HARD PACK REMOVAL REQUIREMENTS: The Contractor shall provide snow and snow hard pack removal services from sidewalks and parking lots. Snow removal services shall be an “on demand” effort with no more than 16 call outs anticipated per snow season.

Snow shall be removed to within six inches of immovable objects, i.e., headbolt heaters, poles, conex, etc. Snow shall be stockpiled at locations indicated on SK-1. In any event, stockpiled snow shall not obstruct drainage ditches. After snow removal, contractor shall sand parking lot with a uniform application of fractured gravel or other suitable non-skid material applied according to generally accepted standards. As reference, the Alaska Department of Transportation uses E-1" or "E-Chip" which is rock having at least 90% fracture on one face and sized to a #8 screen. DOT application rate is X tons per XX lane mile. Snow and snow hard pack removal is performed on a call out basis. When call out is made, coordination and agreement between contractor and Government shall occur to allow relocation of Government and private vehicles from parking lots or to different areas of parking lot.

Snow and snow hard pack removal shall be performed within 24 hours of notification

(a). Locations.

1. Parking lots. Snow and snow hard pack shall be removed from employee and visitor parking lots as designated on SK-1. Parking lots in their entirety –to include entry/exit ways – shall be cleared of snow and snow hard pack. Note that Government and privately owned vehicles may require movement to allow contractor access. Snow and snow hard pack removal may occur during normal duty hours to ensure Government and privately owned vehicles are properly relocated from parking areas. In any event, contractor shall coordinate with the COR.

A. Employee Parking Lot. Employee parking lot is that area west of building 3025, south of Montgomery Street and east of Whidden Rd. Partially bounding the east perimeter of the employee parking lot is a sidewalk which, for the purpose of this contract, shall be considered an extension of the parking lot and not a sidewalk as otherwise described below under Sidewalks..

B. The visitor parking lot is north of building 3025, west of Engineer Place and east of the employee parking lot. As noted above, Government and privately owned vehicles may require movement to allow contractor access. Coordinate performance with CORt.

2. Sidewalks. Sidewalks are to be kept clear of snow and ice down to the cement surface.

Sidewalks are found at employee entrance to employee parking lot, visitor entrance to visitor parking lot and at emergency exit on east side of building to public sidewalk. The public sidewalk is not within the scope of this contract. Clearing of sidewalks shall be the Contractor’s last daily activity, thus providing COE employees and visitors the safest possible access.

15. LAWN MAINTENANCE REQUIREMENTS: Lawn Maintenance areas are designated on SK- 2 as improved and unimproved. Grass on improved grounds shall be cut when between 2 ½ “ and 4” in height. Included is trimming (Weed Eater) of grass around poles, signs, etc. Clippings shall be removed. Grass and weeds on unimproved grounds shall not exceed 6”. Grass and weeds in parking lots shall be removed as they occur. Improved areas are found on north, east and west sides of building 3025 as indicated on SK-2

16. CONTRACTOR FURNISHED ITEMS AND SERVICES

a. Vehicles. As required to meet contract requirements.

b. Equipment. All equipment shall be of commercial quality and shall be in operable condition and meet local…