PWS_Flight_Support_Services_Ft_Bragg_17R0010_DRAFT_VERSION.docx
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- W91151-17-R-0010
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Performance Work Statement (PWS)
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PERFORMANCE WORK STATEMENT
AIRBORNE AND SPECIAL OPERATIONS TEST DIRECTORATE
FLIGHT SUPPORT SERVICES
1.1 SCOPE OF WORK. The Contractor shall provide all personnel, aircraft, equipment, tools, materials, maintenance supervision and other items and services necessary to perform flight services to conduct military static line and/or freefall as defined in this Performance Work Statement (PWS) except as specified in Section 2 as Government furnished property and services at Fort Bragg, North Carolina. The Contractor shall perform to the standards in this contract. This service shall be performed in CONUS.
1.2. BACKGROUND INFORMATION. These training operations are in support of the United States Airborne and Special Operations Test Directorate (ABNSOTD) after determination that the United States Air Force (USAF) is not available to conduct the specific flight mission training requirement. The ABNSOTD plans, executes, and reports results for test and evaluation programs of Airborne systems, aircraft capabilities, airdrop rigging kits and procedures and equipment and procedures developed for use by conventional and Special Operations Forces and conducts all special operations related testing for the Directorate, and administers Military Free-Fall Parachute Program for the Directorate.
1.3. PERSONNEL.
1.3.1. Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. Within ten (10) days after contract award, the Contractor shall provide in writing to the Contracting Officer (KO) and Contracting Officer's Representative (COR), the name and telephone number of the Contract Manager and an alternate who can act as representative and who will be responsible for overall coordination and/or implementation of services.
1.3.1.1. The Contract Manager or alternate shall be available to coordinate aircraft scheduling during normal duty hours (7:30 AM through 4:30 PM, Monday through Friday). After normal duty hours, the Contract Manager or alternate shall provide a telephone number for notification of schedule changes. The Contractor shall provide a telephone number for the Contract Manager and alternate during duty and non-duty hours within ten (10) days after contract award.
1.3.2. Contractor personnel shall meet the following requirements:
1.3.2.1. Contractor personnel must be able to read, write, speak and understand English.
1.3.2.1.1. The Government has the right to restrict access to Fort Bragg, NC, of any Contractor employee, or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Vehicle inspections are conducted and obtaining of information such as vehicle registration, licenses check, vehicle insurance, picture ID and then a post pass will be issued for non-sensitive areas.
1.3.2.1.2. When Contractor aircraft is utilized, the Contractor shall provide pilots who are fully rested, physically and mentally capable of performing the duties under this contract in accordance with Federal Aviation Regulations Parts 91 and/or 135.
1.3.2.2. Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name. Daily gate passes shall be issued after verification of proper ID.
1.3.2.3. The Contractor shall ensure that pilot and co-pilot are qualified and have the following current and valid professional certifications/licenses before starting work. The pilot and co-pilot shall provide a copy of all relevant certifications/licenses to the COR, to be reviewed prior to participating in any airborne operations, ten (10) days after the contract is awarded as listed below:
1.3.2.3.1. Federal Aviation Administration (FAA) Licensed Pilots
1.3.2.3.2. FAA Licensed Aircraft Mechanics
1.3.2.3.3. FAA Approval Data for Aircraft
1.3.2.4. The Contractor shall ensure that all certifications required for Contractor personnel within this PWS remain current during the term of the contract. Certification/recertification shall be at no cost to the Government.
1.3.2.5. The Contractor shall ensure that there are sufficient, qualified personnel to properly perform this contract and shall ensure that pilots are FAA current and qualified to perform these types of operations.
1.3.2.6. The Contractor’s employees shall be fully trained and licensed as FAA pilots to perform under this contract. The Contractor must maintain records of all training received. No Government training shall be provided.
1.3.2.7. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest nor shall the Contractor employ any person who is an employee of the Department of the Army, either military or civilian, unless such person seeks and receives approval in accordance with Department of Defense Directive (DODD) 5500.7-R.
1.3.2.8. Aircrew is required to attend all test officer briefings which are routinely scheduled one-two hours prior to loading the aircraft. The aircrew must provide a planeside safety briefing to jumpers or test participants prior to each mission. The aircrew is required to make face-to-face coordination with the aircrew of the photo chase aircraft prior to loading the aircraft when photo chase is utilized.
1.4. PHYSICAL SECURITY. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.1. PROTECTION.
a. I WATCH Training. I WATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local I WATCH program (training standards provided by the requiring activity ATO). I WATCH training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the appropriate personnel. The government will provide I WATCH training package to contractor and associated sub-contractor for execution. I WATCH training shall be completed within 30 calendar days of contract award and prior to commencing work performance. Training results are to be reported to the COR prior to work performance.
b. Access and General Protection/Security Policy and Procedures. The contractor shall be responsible for meeting each of the access and general protection security policy and procedures. COR and Security Manager (910) 432-0601 will assist when requested.
c. Disclosure of Information. The contractor shall direct to the COR all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with the performance of the contract, the resolution of which may require the dissemination of official information.
d. Contractor Manpower Reporting (CMR). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.
e. Safety. Contractor and associated sub-contractors shall provide a safe and healthful work environment for their employees as prescribed in FAR 52.236-14, 29 CFR Part 1910, pertinent provisions of AR 385-10, and local regulations, policies, and SOPS. They shall safeguard public and government personnel, property, and equipment, and avoid interruption of Government Operations. The Contractor will report accidents or losses to the KO as specified in relevant regulations and standards. Whenever the Contractor becomes aware of serious or imminent danger to Government, civilian or Contractor personnel, the Contractor shall take immediate corrective action.
1.4.2. Key Control. The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.
1.5. QUALITY CONTROL.
1.5.1. The Contractor shall establish and maintain a complete Quality Control Plan (QCP) to ensure the requirements of the contract are provided as specified. One copy of the Contractor's QCP shall be provided to the KO not later than the pre-performance conference. An updated copy must be provided to the KO on the contract start date and as changes occur.
1.5.2. The plan shall include:
1.5.2.1. The method(s) for identifying and preventing defects in the quality or safety of service performed before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction.
1.5.2.2. Establish an inspection/safety system covering all services required by this contract. This plan shall specify areas to be inspected on a scheduled or unscheduled basis, frequency of inspections, the title and organizational placement of inspectors.
1.5.2.3. A description of the records to be kept to document inspections and corrective or preventive actions taken. Records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.
1.5.2.4. Corrective Actions. If at any time it is determined by the KO that the Contractor’s quality/safety control program is not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency, i.e., replacement of personnel, additional quality control/safety inspection, etc.
1.5.2.4.1. The COR shall inspect the actual aircraft and any equipment therein and any record thereof and upon detection of any defects in the aircraft/equipment pursuant to Federal Aviation Administration / Federal Communications Commission FAA/FCC standard/regulations, shall request the Contractor to commence immediate action to repair/replace the defective aircraft/equipment at no cost to the Government. The Government does not assume, and hereby specifically disavows, any duty to inspect the equipment in order to assure safe operation. The Contractor or subcontractor(s) at any tier are at all times responsible for assuring equipment is in a safe and serviceable condition and shall perform all tasks in a safe, responsible manner. The Contractor shall in all cases ensure any equipment used in the performance of this contract is in a safe and serviceable condition.
1.6. QUALITY ASSURANCE.
1.6.1. The Government will evaluate the Contractor's performance under this contract. All surveillance observations Quality Assurance Surveillance Plan / Performance Requirement Summary (QASP/PRS) will be recorded by the Government. When an observation indicates defective performance, the COR will request the Contract Manager to initial the observation.
1.6.2. Performance Evaluation Meetings. Meetings will be as often as necessary as determined by the KO. However, if the Contractor requests, a meeting will be held whenever a Contract Discrepancy Report is issued. The written minutes of these meetings shall be signed by the Contractor's manager, KO, and COR. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of nonoccurrence in writing to the KO within one (1) day of receipt of the signed minutes.
1.7 HOURS OF OPERATION. Normal Hours. The Contractor shall provide aircraft and related personnel to support testing during both day and night operations. The Contractor shall provide pilots qualified for night operations when requested to support tests. The Contractor shall reserve the aircraft for the ABNSOTD given a 30-day request by the KO or a lesser time period if agreed upon by both the KO and contractor.
1.8 ISSUANCE OF TASK ORDERS. The contractor shall not perform services unless they are in receipt of a task order issued by the Contracting Officer (KO). The task order shall provide specific days & times as to when operations shall commence.
2. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government will provide, without cost to the Contractor, the facilities, equipment, materials, and/or services listed below.
2.1. PROPERTY.
2.1.1. Facilities. The Government will furnish and/or make available facilities when the aircraft is operating from Pope Army Airfield (Yellow Ramp), North Carolina.
2.1.1.1. The Government will provide outside tie-down parking space for aircraft.
2.1.2. Equipment. All Government furnished facilities, equipment and property shall be managed in accordance with the provisions of FAR Part 45. The Government does not intend to provide equipment under this contract, however, the Government will install cameras, electronic data recorders, and other instrumentation aboard the aircraft to collect test data during missions. The Contractor will allow temporary installation of this equipment, and the Government will remove the instrumentation systems immediately upon completion of each mission. It is the Contractor’s responsibility to ensure the equipment does not violate in Federal Aviation Regulations or certifications for the Contractor’s aircraft. Government personnel will accompany and operate the equipment during flight. In the event that the Government does provide equipment to the Contractor, the following provisions apply.
2.1.2.1. Power. Generator will not be provided, but coordination can be made with Pope Airfield to obtain an external power generator if one is needed.
2.1.2.2. Equipment Inventory. Within five (5) working days after the start of performance, the Contractor and COR shall conduct a joint inventory of all Government furnished equipment listed in Section 2 and the Contractor shall receipt for all equipment provided by the Government. The Contractor and COR shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The Government will replace missing items and repair all items not in working order. The COR will give disposition instructions for items beyond repair. The Contractor and the COR shall certify their agreement as to the working order of the equipment. If the Contractor does not participate in the inventory, the Contractor must accept as accurate the listing and stated condition of equipment provided by the Government. If the Contractor participates in the inventory, but does not agree with the COR's determination as to the working order of the equipment, this failure of the Contractor to agree on working order and defectives shall be directed to the KO for resolution.
2.1.2.3. Equipment Accounting. Government furnished equipment are accounted for on Department of Army (DA) Form 3161, titled "Request for Issue or Turn-In”. During the one month period immediately prior to the end of this contract (to include option periods or extensions if applicable) a joint inventory of equipment shall be conducted by the Contractor and COR. The Contractor shall be liable for loss or damage to Government furnished property beyond fair wear and tear in accordance with the clause of the contract, "Government Property." Compensation shall be effected either by reduced amounts owed to the Contractor or by direct payment by the Contractor, the method to be determined by the KO. All equipment in need of repair and/or maintenance shall be repaired and/or maintained by the Contractor within 30 days of discovery, but before the joint inventory is made. All repairs/maintenance not performed by the Contractor shall be made at the Government's option and at the Contractor's expense. In the case of damaged property, the amount of compensation due the Government by the Contractor shall be the actual cost of repair, provided such amount does not exceed the economical repair value. In the case of loss or damage beyond economical repair to equipment, the amount of the Contractor's liability shall be the depreciated replacement value of the item to be determined by the KO. Any failure of the Contractor to agree with such determination shall be treated as a dispute pursuant to the clause of this contract entitled "Disputes."
2.1.2.4. Obtaining Additional or Replacement Equipment. The Contractor shall submit requests for additional or replacement Government furnished equipment required in the performance of the contract using DA Form 3161. The Contractor shall submit such requests through the COR to the functional area chief and KO for approval and any appropriate contract modification. Upon approval, the Contractor shall obtain the equipment by placing order for such items in accordance with DA Supply Bulletin 8-75, using operating funds provided by the Government for that purpose.
2.1.2.5. Annual Government Property and Facilities Report. The Contractor shall submit an annual report of Government-furnished property and facilities as of 30 September each year. The report is submitted on DD Form 1662, DOD Property in the Custody of Contractors, in duplicate, to the property administrator not later than the first week of October annually. Forms will be supplied to the Contractor for completion of the report.
2.2. SERVICES.
2.2.1. Utilities. The Government will provide all utilities in the buildings furnished by the Government.
2.2.2. Equipment Maintenance. The requirements for Contractor maintenance are detailed in Section 3.
2.2.3. Military Police and Fire Protection. Phone Number 9-1-1.
2.2.4. Emergency Medical Treatment. Medical services for Contractor personnel are the responsibility of the Contractor. However, the Government will provide, on an emergency basis, medical services for job related injuries while an employee is performing under this contract. Limited emergency medical care is available to the Contractor employees at Womack Army Medical Center. For Emergency ambulance service, call 9-1-1. Such emergency medical care will be limited to those services necessary to prevent undue suffering or loss of life and will be provided only during the period of emergency. In such circumstances, action shall be taken to transfer employees of the Contractor to a civilian health care provider as soon as the emergency period ends. The Contractor shall reimburse the Government for emergency medical services provided upon receipt of an invoice from Womack Army Medical Center, Fort Bragg, North Carolina, at the rates specified in accordance with Health Service Command Message Number 40-3. If the invoice is not paid, cost may be set-off by the KO against future payments to the Contractor.
3. CONTRACTOR FURNISHED ITEMS AND SERVICES.
3.1. GENERAL. Except for those items or services specifically stated to be Government furnished in Section 2, the Contractor shall furnish everything required to perform this contract.
3.2. INSURANCE. The Contractor shall maintain a minimum of insurance as required by AR 95-2, Air Traffic Control, Airfield/Heliport, and Airspace Operations dated 31 March 2016. The Contractor shall provide a copy of the insurance coverage, approved landing letters, and pilot certifications/licenses proving that the insurance coverage, landing letters, and pilot documents are current to the COR or designated representative within ten (10) days after contract award.
3.3. AIRCRAFT. The Contractor shall, within its capability and as required by the Government, provide CASA 212 or equivalent aircraft .
3.3.0 SALIENT CHARACTERISTICS
1. (equivalent aircraft must be capable of exiting from the rear of aircraft) capable of take-off and landing on/from a dirt runway a minimum of 1,400 feet long.
2. Aircraft must be capable of being configured with an allowable cabin load capable of supporting a minimum of fifteen (15) seats with 24 inches spacing to accommodate at least 15 combat equipped paratroopers with extended seatbelts or at least twenty (20) seats with 24 inches spacing to 20 non-combat equipped static line jumpers.
3. The aircraft shall be configured to allow a military static line airborne exit of the aircraft from the ramp with a linear anchor line cable that runs the length of the aircraft so as to support 20 static line jumpers. The aircraft must be able to sustain altitudes of 12,500 to 15,000 feet above ground level (AGL) flight with crew cabin oxygen equipped and capable of obtaining a freefall altitude of 24,999 feet mean sea level (MSL).
4. Aircraft must be able to complete three (3) high altitude (12,500-15,000 AGL) lifts before having to refuel. Aircraft must have capability to communicate with the departed airfield and the Drop Zone Safety Officer via FM communications.
5. Jumpers must be able to exit aircraft from a rear-opening ramp capable of supporting military freefall, static line and cargo airdrop operations. Aircraft must be capable of supporting static line cargo airdrop operations.
6. Aircraft must be capable of supporting static line cargo airdrop operations with a total cargo load up to 6,000 pounds. Aircraft must arrive with an internal roller system for cargo movement inside the aircraft.
7. The aircraft must be capable of dropping a minimum of five (5) bundles per lift from altitudes as low as 100 feet AGL. The bundles will not exceed 500 pounds each. Minimum ramp area size to accommodate bundle drops must be a minimum of sixty-five (65) inches wide.
8. Contractor must provide aircraft with intercom capabilities between aircrew and jumpmasters.
9. Aircraft must have red/green jump lights in cargo compartment.
10. The aircraft must be capable of accepting the temporary attachment of internal camera instrumentation to the fuselage.
3.3.1. The Contractor shall operate and maintain aircraft under the FAA approved maintenance requirements as defined under Federal Aviation Regulations Part 91 and in accordance with manufacturer’s approved maintenance plan and procedures. The Contractor shall operate and maintain aircraft under the above requirements throughout the period of performance of this contract.
3.3.2. The Contractor shall maintain all on-site/off-site records of all maintenance, inspection, and repair conducted by the Contractor and necessary corrective action taken and shall make them available to the Government in the event of an accident or incident related to airdrop missions, throughout the term of the contract.
4. SPECIFIC TASKS. The Contractor shall provide all personnel, services, supplies, supervision, tools, equipment and all other necessary items to provide airborne flight support for training support of the ABNSOTD.
4.1. The Contractor shall be required to conduct military static line and freefall flight operations from Fort Bragg, Pope Airfield, NC and other locations, as requested by the KO.
4.1.1. The Contractor shall position the aircraft two (2) hours prior to the scheduled mission which allows for attendance at the test officer briefing, to conduct aircrew safety briefings, and to allow for the installation of instrumentation equipment.
4.1.2. The Contractor shall ensure that he obtains an authorization letter requesting landing or overflight of non-Government aircraft at Fort Bragg’s Range Control, Simmons Army Airfield, and Pope Air Force Base prior to any attempt to land on Government property.
4.1.2.1. The Contractor shall brief each pilot before any operation requested by the KO that they must receive authorization from the following sites, before landing or overflight on Government property:
4.1.2.1.1. For Pope Air Force Base: AMCC or Base Operations.
4.1.2.1.2. For Simmons Army Airfield: Simmons Base Operations.
4.1.2.1.3. For anywhere else on Fort Bragg, i.e.: Drop Zones or Airfields, Fort Bragg Range Control.
4.1.3 The Contractor shall, except as otherwise provided herein, be responsible for providing all personnel, materials, supplies, spare parts, maintenance services and support equipment required for performance at any agreed location provided that such items are readily available through normal commercial channels.
4.1.4. The Contractor shall check safety requirements and provide all maintenance services to the aircraft.
4.1.5. The Contractor shall perform flight services under this contract as authorized by task orders from KO and then, coordination with COR for each service requested during the ordering period, and shall set forth, in general terms, the period of performance for each date/service and the anticipated number and type of flights to be required. Emails or facsimiles shall be accepted only from the COR or designated representative. Facsimile request will be followed up verbally by a telephone call. .
4.1.6. The Contractor shall have installed in each Aircraft used in support of static line operations a complete safety device that is FAA approved system to retrieve towed parachutists. ABNSOTD will in no way supply or modify said item and is not responsible for its installation to the Aircraft or its operation.
5. CONTRACTOR MANPOWER REPORTING.
5.1. Accounting for Contract Services/Contractor Manpower Reporting (UNCLASSIFIED)
5.1.1. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report ALL contractor manpower (including sub-contractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://contractormanpower.army.pentagon.mil. The required information includes:
5.1.1.1. Contracting Office, KO, and COR.
5.1.1.2. Contract number, including task and delivery order number.
5.1.1.3. Beginning and ending dates covered by reporting period.
5.1.1.4. Contractor name, address, phone number, e-mail address, and identity of contractor employee entering data.
5.1.1.5. Estimated direct labor hours (including sub-contractors).
5.1.1.6. Estimated direct labor dollars paid this reporting period (including sub-contractors).
5.1.1.7. Total payments (including sub-contractors).
5.1.1.8. Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different).
5.1.1.9. Estimated data collection cost.
5.1.1.10. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purpose of reporting this information).
5.1.1.11. Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website).
5.1.1.12. Presence of deployment or contingency contract language.
5.1.1.13. Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement.
5.1.2. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site.
6. APPLICABLE PUBLICATIONS AND FORMS. Publications and forms applicable to this PWS are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent (that is, a specific procedure in a paragraph, section, chapter or volume) specified in the PWS. The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in the PWS. All military publications and forms listed shall be provided by the Government at the start of the contract. The Government will maintain all listed publications. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The Contractor shall immediately implement those changes in publications which result in a decrease or no change in the contract price. The Contractor shall submit to the Administrative Contracting Officer (ACO) a price proposal within 30 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the decrease in cost of performance. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the Contractor shall submit to the KO a price proposal and obtain the prior approval of the ACO. Said price proposal shall be submitted within 30 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the "Changes" clause. Failure of the Contractor to submit a price proposal within 30 calendar days from the date of receipt of any change shall entitle the Government to performance in accordance with such change at no increase in contract price.
PUBLICATION/FORMS TITLE MANDATORY/ADVISORY
| AR 350-1 | Army Training | Mandatory |
| Dated 3 Aug 07 |
| AR 385-10 | The Army Safety Program | Mandatory |
| Dated 27 Nov 13 |
| AR 95-2 | Airspace, Airspace, Airfields/Heliports | Mandatory |
| Flight Activities, Air Traffic Control, | ||
| & Navigational Aids | ||
| Dated 10 Apr 07 |
| FAR | Federal Aviation Regulations | Mandatory |
| (FAR) |
| 14 C.F.R. Part 91 | General Operating & Flight Rules | Mandatory | |
| Dated 18 Aug 90 |
| FAR Part 91, Rules 11 | Amendment 91-254 | Mandatory | |
| Dated 9 Apr 90 |
USA004754-11 DOD Guidebook to Contract Mandatory Administration Dated 28 Jul 11
7.0 PERFORMANCE REQUIREMENTS SUMMARY
Required Services (Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance Incentive (Positive and/or Negative) (Impact on Contractor Payments)
Submit a PM report of scheduled, completed, and outstanding tasks monthly (PWS 1.6.2 )
Administer quality control program including subcontractor management in accordance with QCP
The contract manager or alternate shall be available to coordinate aircraft scheduling during normal duty hours (7:30 AM through 4:30 PM, Monday through Friday). After normal duty hours, the Contract Manager or alternate shall provide a telephone number for notification of schedule changes. The Contractor shall provide a telephone number for the Contract Manager and alternate during duty and non-duty hours within ten (10) days after contract award. (PWS 1.3.1.1)
Aircrew is required to attend all test officer briefings which are routinely scheduled one-two hours prior to loading the aircraft. The aircrew must provide a planeside safety briefing to jumpers or test participants prior to each mission. The aircrew is required to make face-to-face coordination with the aircrew of the photo chase aircraft prior to loading the aircraft when photo chase is utilized (PWS 1.3.2.8.)
Submit management reports as required
100% of reports accurately depict current status
Contractor is in compliance with QCP 97% of the time
Contractor shall be in compliance with this tasking 100% of the time.
Contractor shall be in compliance with this tasking 100% of the time.
99%
95%
100%
100%
Periodic inspections, and random, observations, customer complaints
Periodic inspections, and random, observations, customer complaints
Periodic inspections, and random observations, customer complaints
Periodic inspections, and random observations, customer complaints
N/A
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