W9114F24Q0079 Sources Sought Notice.pdf

SOURCES SOUGHT NOTICE

Audio Care Maintenance Service Support and License Renewal

W9114F-24-Q-0079

This is a Sources Sought Notice announcement; market survey for information only, to be used for preliminary planning purposes. No proposals are being requested or accepted with this synopsis. THIS IS NOT A SOLICITATION ANNOUNCEMENT FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. Any requests for a solicitation in response to this notice will not be honored. The Medical Readiness Contract Office – Europe, has an upcoming requirement to find potential sources that can provide service Audio Care License Renewal including maintenance and support services for Eisenhower Army Medical Center (EAMC), Fort Eisenhower, GA.

Basic requirement details are listed below. This request is anticipated to result in a Firm Fixed- Priced contract. The type of solicitation to issue will be based upon the responses to this synopsis. Contact with Government Personnel, other than the Contract Specialist identified at the bottom of this notice, by any potential offeror, or their employees’, regarding this requirement is strictly prohibited.

The purpose of this synopsis is to gain knowledge of interest, capabilities, and qualifications of various members to compete and perform a Firm Fixed Price Contract for these services. The type of solicitation to issue will depend upon the responses to this source sought synopsis. The Government must ensure there is adequate competition among the potential pool of responsive contractors.

The North American Classification System (NAICS) code for this requirement is 513210- Software Publishers. PSC code: 7A21

Responses to this Sources Sought Notice should demonstrate the firm’s ability, capability, and responsibility to provide and deliver the software license service agreement listed below. In response to this notice, interested parties shall submit a written Statement of Capability limited up to four pages and shall include the following information:

•Offeror’s name, address, point of contact, phone number, and e-mail address.

•Offeror’s interest in providing a proposal/quote on the solicitation if one is issued.

•Offeror’s capability to provide the products being requested.

•For reference the proposed offeror must be able to provide the following item(s):

OFFEROR MUST BE ABLE TO DELIVERY OF AUDIO CARE MAINTENANCE AND

SUPPORT SERVICE AGREEMENT TO EISENHOWER ARMY MEDICAL CENTER, FORT

ESIENHOWER, GA

SCOPE OF WORK

Contractor shall provide the following Premium Plan Maintenance and Support Services to Eisenhower Army Medical Center (EAMC) within the Pharmacy. The Audio Care System functions as the Department of the Pharmacy’s automated refill system at DDEAMC 24/7/365 (24 hours a day/7days a week/365 days a year). The Audio Care Server is located in the Secure Server Room managed by the Information Management Division (IMD) at EAMC. The system is also utilized by EAMC Clinics to telephonically conduct surveys and remind patients of their upcoming appointments. Specifically, the Audio Care system performs the following functionalities: telephonic prescription inquiry and refill order processing; prescription specific medication information for patients; appointment scheduling and reminders; preventive health messages; customized patient surveys; secure physician/patient communications such as for lab results, pre-examination questionnaires, immunization, and screening reminders, and staff emergency notifications. The Audio Care System must be WINDOWS 10 Compatible and must be able to interact with Army Composite Health Care System (CHCS), and Military Health System (MHS) Genesis.

The proposed offeror must be able to abide by the items listed above.

Offeror’s capability (limited to four pages) to perform a contract of this magnitude and complexity include offeror’s capability describing how vendor would successfully provide comprehensive software license service agreement for the existing Audio Care equipment to Eisenhower Army Medical Center, Fort Eisenhower, GA. Documentation of appropriate products must be presented in sufficient detail for the Government to determine that your company possesses the necessary means to compete for this acquisition.

Interested parties are responsible for marking information that is proprietary in nature. No reimbursement will be made for any costs associated with providing information in response to this notice or any follow up information requests. The Government is not obligated to, nor will it, pay for or reimburse any costs associated with responding to this source sought notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No subcontracting opportunity is anticipated. A determination by the Government to not compete this proposed contract action based on the responses to this notice is solely within the discretion of the Government. Not responding to this Sources Sought Notice does not preclude participation in any future Request for Quote (RFQ), should one be issued. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement.

Interested Offeror shall respond to this Sources Sought Notice no later than 10 July 2024 at 11:00 PM Central European Time. All interested businesses must be registered in the System for Award Management (SAM) at https://SAM.gov to be eligible for award of Government contracts. Email your response to Roger Leake, Contract Specialist:

roger.v.leake.civ@health.mil. Telephonic inquiries will NOT be honored. EMAIL IS THE

ONLY CURRENT METHOD FOR CONTACT.

https://sam.gov/ mailto:roger.v.leake.civ@health.mil

The North American Classification System (NAICS) code for this requirement is 513210-Software Publishers. PSC code: 7A21