A21._W90VN9-18-R-0049,_PWS_.docx

PERFORMANCE WORK STATEMENT (PWS)

Maintenance and Testing of Fire Alarm Systems

At

Commander, Fleet Activities Chinhae, South Korea

PART 1 GENERAL INFORMATION

1. GENERAL: This is non-personal service contract to provide inspection, testing, and maintenance (ITM) services for fire alarm systems (FAS) at Commander, Fleet Activities Chinhae (Chinhae, Republic of Korea ((ROK)) The Government will not exercise any supervision or control over the Contractor’s performance of services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Description of Services/Introduction The Contractor shall furnish all the necessary labor, management, supervision, tools, materials, equipment, and transportation necessary to provide inspection, testing, and maintenance (ITM) services for FAS in accordance with all other terms and conditions contained herein.

1.1. Background See the website at http://www.cnic.navy.mil/Chinhae/index.htm for locality information.

This service will be performed in various facilities, which shall include living quarters, retail outlets, recreation facilities, offices, warehouses, medical facilities aircraft shelters, automotive garages, and other miscellaneous structures at Commander, Fleet Activities Chinhae, Commander Naval Forces Korea.

1.1.1. All services shall be provided in accordance with established standards, principles, and ethics of the profession and applicable professional specialty organizations, and current publications of National Fire Protection Association (NFPA) standards, and Unified Facilities Criteria (UFC) 3-601-02.

1.2. Objectives Provide ITM services for the existing FAS installed in the facilities of US Naval installations.

1.3. Scope The Contractor shall furnish all the necessary labor, management, supervision, tools, materials, equipment, and transportation necessary for FAS ITM services in accordance with all other terms and conditions contained herein.

1.4. Period of Performance The period of performance shall be one (1) Base Year and four (4) Option Years. The Period of Performance will be as follows:

1.5. General Information

1.6.1. Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0800-1700 hours Monday through Friday except Korean holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must maintain an adequate workforce at all times for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the aforementioned reasons in this paragraph. Requests for work outside of regular hours must be made in writing 5 working days in advance to the Contracting Officer.

1.6.2. Recognized Holidays

The contractor is not required to perform services on holidays.

(1) 1 January (New Year's Day)

(2) 3rd Monday, January (Dr. King’s Birthday)

(3) 3rd Monday, February (President's Day)

(4) Last Monday, May (Memorial Day)

(5) 4 July (Independence Day)

(6) 1st Monday, September (Labor Day)

(7) 2nd Monday, October (Columbus Day)

(8) 11 November (Veterans' Day)

(9) 4th Thursday, November (Thanksgiving Day)

(10) 25 December (Christmas Day)

ROK legal holidays:

(1) 1 and 2 January (New Year)

(2) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children's Day)

(6) Buddha's Birthday (8 April on the lunar calendar)

(7) 6 June (Memorial Day)

(8) 17 July (Constitution Day)

(9) 15 August (Liberation Day)

(10) Chu-Suk (14, 15, and 16 August on the Lunar Calendar)

(11) 3 October (National Foundation Day)

(12) 9 October (Hangul Day)

(13) 25 December (Christmas Day)

NOTE 1: Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. If the area in which contract personnel is scheduled to work is closed due to the holiday declared by an Executive Order and the employee is not required to report in, payment will not be made for those hours. Closures of the installation due to inclement weather or other such acts of nature shall be handled in the same manner.

1.6.3 Place of Performance: The work to be performed under this contract will be performed at Commander, Fleet Activities Chinhae.

1.6.4 Quality Control Plan (QCP): Prior to contract award the Contractor shall provide a detailed QCP to the Contracting Officers Representative (COR) as listed in Exhibit A that at a minimum covers procedures identified in the paragraph.

1.6.4.1 The QCP shall be used throughout the life of this contract and shall be updated by the Contractor when changes impact the QCP.

1.6.4.2 The plan shall include:

A description of the FAS inspection and testing program. The description shall specify the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspection, and the title and organizational placement of the inspectors.

A description of the methods to be used to identify and prevent defects in the quality of service performed.

A description of the records to be maintain during inspection and testing along with documentation of corrective or preventive actions taken.

The records of inspections shall be kept and made available to the Government throughout the contract period until the final settlement of any claims is complete.

1.6.5 Quality Assurance (QA):

1.6.5.1 The Government will use the QA Surveillance Plan (QASP) to evaluate the Contractor’s performance of tasks listed in the performance requirements summary (PRS) in Technical Exhibit A to ensure the contractor’s performance meets standards as specified in this PWS. For those tasks listed on the PRS, the COR will follow the methods of surveillance in this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the Contract Manager (CM) to initial the observation. Initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgement that they have been made aware of defective performance. Government surveillance of tasks not listed in the PRS by methods other than those listed in the PRS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer (KO) as a result of surveillance will be IAW the terms of this contract.

1.6.4.

1.6.5.2 Performance Evaluation Meetings: The KO may require the Contract Manager to meet with the COR, and other Government personnel as deemed necessary. The Contractor may request a meeting with the KO when they believe such a meeting is necessary. Written minutes of any such meeting shall be recorded in the contract file and signed by the contract managers and the COR or contract administrator. If the Contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the COR within 10 calendar days following receipt of the minutes.

1.6.6 Type of Contract: The Government will award a Firm-Fixed-Price with Requirement type contract.

1.6.7 Security Requirements: The Contractor and employees shall comply with all security requirements imposed by local installation commanders at all times while performing work under this contract.

1.6.7.1 Access to Installation: All Contractor employees shall obtain installation access by submitting USFK Form 82-E and USFK Form 195- EK-E as listed in Exhibit A for required employee and vehicle passes and badges. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within ten (10) calendar days.

1.6.7.2 Identification: Contractor personnel performing work under this contract shall obtain all required corporate and personnel security clearances prior to commencement of work, and shall maintain the level of security required for the life of the contract All Contractor employees and representatives shall have in their possession a Korean Citizen Identification Card during the performance of this contract..

1.6.7.3 Escort Privilege: Key personnel shall be authorized escort privileges for 3 persons & 1 vehicle. This privilege is only for employees working on this contract or those providing supporting roles under emergency conditions and only during hours stated under this contract for FAS related work. It is the escort’s responsibility to ensure he/she maintains full control of all escorted individuals at all times. The COR will not be responsible for providing escorts for the Contractor.

1.6.7.4 Military Restricted Areas: The Contractor shall have a military escort in all restricted areas. This escort will be arranged through the COR and provided by the tenant agency that occupies the space.

1.6.7.5 Employee Listing: The Contractor shall maintain a current Employee List and submit per Exhibit A.

1.6.7.6 Employee Status: The Contractor shall notify the COR immediately of any changes to any employee’s status to include, but not limited to, termination, convictions, arrests, and adverse actions taken on the job for any reason or any other documented misbehavior that may affect, or pose potential threats to federal facilities or IT systems.

1.6.7.7 Vehicles The Contractor shall maintain a current Vehicle List and submit per Exhibit A.

1.6.7.7.1 The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid license plate that complies with installation and ROK laws. Vehicles shall meet all other requirements of the Korean Vehicle Code, such as safety standards, and shall carry proof of insurance and registration, if applicable.

1.6.7.7.2 List of vehicles to be utilized during the contract period shall be submitted per Exhibit A in accordance with USFK Reg 190-1 Motor Vehicle Traffic Supervision 01 Mar 2010.

1.6.7.8 Physical Security: The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

1.6.7.9 Key Control The Contractor shall establish and implement methods of ensuring all keys or key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.10.1 Lost Keys/Key Replacement: The Contractor shall immediately report to the COR any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks may be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost may be deducted from the monthly payment due to the Contractor at the KO’s discretion.

1.6.7.10.2 Key Cards The Contractor shall ensure the use of Government issued keys or key cards are not used by any persons other than the Contractor’s employees. The Contractor shall ensure that his employees do not open locked areas to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.11 Lock Combinations The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications The Contractor shall maintain all required ROK or US licenses and qualifications for the ITM of FAS within the PWS of this contact. The Contractor shall employ personnel who are knowledgeable of all relevant fire and emergency services. The Contractor shall provide all documentation for licensing and certification when submitting proposal to 411th CSB.

1.6.8.1 License Requirements:

1.6.8.1.1 The Prime Contractor shall have a Fire Protection Facilities Management Business Registration (소방시설관리 유지업 등록증) to perform ITM of FSS issued by Republic of Korea (ROK).

1.6.8.1.2 Engineering Supervisor: The Engineering Supervisor shall be an individual meeting one of the following conditions:

(1) A registered professional engineer (P.E.) who has passed the fire protection engineering written examination administered by the National Council of Examiners for Engineering and Surveys (NCEES).

Or

(2) A registered P.E. in a related engineering discipline with a minimum of 5 years of experience, dedicated to fire alarm systems engineering that can be verified with documentation.

1.6.8.1.3 The Fire Alarm Systems Technician shall be certified as Level II or above by the National Institute for Certification in Engineering Technologies (NICET) or he/she shall be certified as a Fire Protection System-Electrical Engineer (소방설비기사 전기).

1.6.8.2 The Contractor shall ensure that all employees have knowledge to perform the work in this PWS. The following personnel are considered key personnel by the Government: Contract Manager (CM), Engineering Supervisor, and Fire Alarm System Technicians. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person shall be designated in writing to the contracting officer. The CM shall have a full authority to act for the Contractor on all contract matters relating to operation of this contract. The CM shall be available between 08:00 hours to 17:00 hours, Monday through Friday except Federal and Korean holidays or when the Government facility is closed for administrative reasons.

1.6.8.2.1 The Government has the right to restrict employment under this contract of any Contractor employee, or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, or general well-being of the installation and its population.

1.6.8.2.2 Contractor personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government installation shall abide by all the regulations of the installation.

1.6.8.2.3 The Contractor shall employ only personnel skilled and qualified in performing FAS related work. The Contractor shall ensure that his employees operate equipment only if they have been trained to do so safely.

1.6.8.2.4 The Contractor shall maintain full control over all employees at all times. The Contractor shall ensure that employees only enter base facilities for the performance of work under this contract. Employees found in unauthorized areas or facilities will be removed from the installation.

1.6.8.2.5 Contractor personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the Government installation are allowed to perform work only for this contract while on the Government installation. Contract personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the Government installation performing work not related to this contract on the Government installation shall be reported to the installation military police to enforce the regulations of the installation.

1.6.8.2.6 The Contractor shall be responsible for safeguarding all government furnished facilities and materials provided for Contractor use. At the close of each work period, government facilities and materials shall be secured.

1.6.9 Key Personnel

The Contractor shall provide a Contract Manager (CM), Engineering Supervisor, and Fire Engineering Technicians as key personnel. Qualifications for all key personnel are listed below.

1.6.9.1 Contract Manager: The CM shall be a full-time CM and physically present at a central site of the Contractor’s choosing during normal duty hours to handle any problems/complaints that may occur, conduct overall management, coordination, and furnish liaison with the Government and shall be responsible for the overall performance of ITM services for FAS under this Contract. The CM shall have at least two (2) years of satisfactory experience within the past five (5) years as CM in managing FAS related projects. The historical work evidence of the Contractor and resume/qualification of the CM shall be submitted as part of the contractor’s technical proposal. The CM shall be given authority to make on-site decisions on behalf of the Contractor on contractual matters.

The CM shall be available during normal duty hours (0800-1700, Monday thru Friday) and shall respond within two (2) hours to any requested meetings to discuss performance of this contract with the COR and/or the KO. After normal duty hours, the CM shall be available within four (4) hours of notice.

The Contractor shall ensure that communications between the CM and Contractor employees are established within 30 minutes of any notification delivered to CM by the COR during normal work hour.

The CM shall be able to read, write, speak and understand English efficiently.

The CM shall have full authority to act or make decisions for the Contractor on all contract matters pertaining to the operations of ITM of FAS.

The CM shall fully understand the requirements of this contract and shall report to the COR any problems encountered in any of the facilities covered by this contract. The CM shall demonstrate adequate knowledge of equipment, tools and techniques, and shall be able to recognize situations or circumstances defined in this PWS that may be hazardous to the facilities or to personnel. Immediately upon recognition of such situations and/or circumstances, the CM shall notify the COR.

Upon the request of the KO or COR, the CM shall make himself/herself present to discuss contract performance at a date and time specified in the request.

1.6.9.2 Engineering Supervisor: The contractor shall provide one (1) onsite Engineering Supervisor for all who shall be responsible for supervision or work performance.

The Engineering Supervisor shall have at least two (2) consecutive years of experience within the last five (5) years of fire protection system related work.

The Engineering Supervisor shall be present on site whenever Contractor personnel are executing ITM and repair tasks and maintain direct control and close surveillance over all Contractor personnel who are performing maintenance and repair work.

1.6.9.3 Fire Alarm Systems Technician: The Contractor shall provide a minimum of one (1) Fire Alarms Systems Technician who shall be onsite and responsible for inspection, testing, and maintenance (ITM) work.

The Fire Engineering Technician shall have at least two (2) consecutive years of experience within the last five (5) years.

1.6.10. Safety

1.6.10.1 Safety Requirements: The contractor shall insure that safety precautions are taken during the performance of this contract to protect the lives of contractor personnel, the property of the U.S. Government, the Republic of Korea, as well as the private individuals and firms who may be exposed to or endangered by the contractor’s actions to maintain minimal accidents/incidents, zero loss of life and minimal damage to property. The contractor shall submit a safety plan to the COR for review 14 days prior to the start of performance under this contract. The safety plan shall be confirmed by Contracting Officer’s Representative (COR) then accepted by KO within 5 working days if there are any changes after award. The safety program shall comply with EM 385-1-1, the US Army Corps of Engineers Safety and Health Requirements Manual and the Korean Occupational Safety and Health Act (KOSHA). The Contractor shall comply with its written program for the life of the contract. Any changes or modification to its safety program will be coordinated and reviewed by the COR, or his/her duly authorized representative.

1.6.10.2 Risk Management Process. The safety plan shall include detailed job related hazards and controls for each work activity. The plan shall include an Activity Hazard Analysis (AHA) for each work activity. The AHA shall include at a minimum the name of the activity/job, the job steps, the job hazards, the tools or equipment required to perform the job, control measures to eliminate or reduce the hazard(s), and a Risk Assessment Code (Risk Assessment Code is an assessment of the probability of the hazard occurring and its potential impact). The contractor shall assure that the safety control measures are implemented. The contractor may use the sample AHA forms in http://www.usace.army.mil/SafetyandOccupationalHealth/ActivityHazardAnalysis.aspx or develop their own.

1.6.10.3 Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 30 minutes after accident occurrence to the COR. The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum:

(1) Contract number and contract name/description.

(2) Name of contractor

(3) Date/time of accident

(4) Date report was completed

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Contributing factors

(8) Corrective action(s) to prevent recurrence

The following require immediate accident notification and written accident report:

(1) A fatality;

(2) A permanent total or permanent partial disability;

(3) The hospitalization of three or more people resulting from a single occurrence;

(4) Property damage of $200 or more.

1.6.10.4 The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the COR, and shall notify the COR of the corrective action to be taken.

1.6.10.5 Fire Prevention The Contractor shall comply with the provisions of the installations’ Fire Protection Program.

1.6.11. Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.12. Contracting Officer’s Representative (COR): The COR Tool (CORT) is in WAWF (https://wawf.eb.mil) for nomination, tracking, documentation, and management of CORs will be used. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13. Identification of Contractor Employees: The Contractor shall employ only personnel skilled and qualified in performing FAS related work. Contractor personnel shall present a professional appearance and shall be easily recognizable by wearing a uniform and identification badge. All Contractor personnel shall be identified by wearing Contractor furnished identification badges made of durable material and shall include the Contractor’s name, employee’s name and current photo.

1.6.14. Contractor Travel: Contractor will be required to travel throughout Commander, Fleet Activities Chinhae during the performance of this contract.

1.6.15. Other Direct Costs: All fees associated with disposal are the responsibility of the Contractor.

1.6.16. Antiterrorism (AT) and Operations Security (OPSEC)

1.6.16.1. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within any Department of Defense controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Naval installations, facilities, and controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 14 calendar days after completion of training by all employees and subcontractor personnel.

1.6.17. Emergency Services

1.6.17.1 The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor’s employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the COR within 30 minutes of the incident. The accident investigation reporting format shall be in accordance with this PWS paragraph 1.6.10.3.

1.6.17.2 Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

1.6.18. Contractor Performance Assessment Reporting System (CPARS): QA Representative (QAR) should register new service contract/task orders exceeding $1M within 30 calendar days after contract/order award and COR initiate the evaluation immediately following the period of performance. Registering the contract/order will establish the record and facilitate subsequent CPARS reporting. CPARS should be an objective report of the performance during a period against the contract/order requirements. The CPARS Automated Information System (AIS) collection tool and other CPARS information can be accessed at https://www.cpars.gov.

PART 2

DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

2. DEFINITIONS AND ACRONYMS:

2.1. General Definitions

2.1.1. Contractor; A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. Contractor Acquired Property; Property acquired, fabricated, or otherwise provided by the contractor for performing a contract and to which the Government has title.

2.1.3. Contracting Officer (KO); A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. Contracting Officer’s Representative (COR); An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Day Unless otherwise specified, means calendar day.

2.1.6. Defective Service; A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. Deliverable; Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. Equipment; A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.9. Government Furnished Property; Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government- furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.10. Government Property; All property owned or leased by the Government. Government property includes both Government-furnished property and contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.11. Key Personnel; Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by 411th CSB Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.12. Lot; The total number of potential service outputs in a surveillance period.

2.1.13.

2.1.14. Material; Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.15. Maintenance; includes both scheduled repairs (preventative maintenance) and unscheduled, non-emergency repairs (defined in UFC 3-601-02 as self-evident or “fix-it-when-it-breaks”). Emergency repairs are otherwise provided for in this contract. To restore by replacing part(s) or correcting other defects in the system and returning the system back to its original operating condition after malfunction. Requiring less than four man-hours and only bench stock parts.

2.1.16. Non-Personal Services; The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.17. Performance Rating; Evaluation by COR of Contractor’s performance using Contract Performance Report (CPR) or CORT at WAWF (https://wawf.eb.mil) for documenting quality of Contractor’s services.

2.1.18. Performance Requirement; The point is that divides acceptable and unacceptable performance according to the performance requirement summary and the Inspection of Services clause. It is the number of defectives or maximum percent defective in the lot that is deemed acceptable. Requiring less than eight man-hours and only bench stock parts.

2.1.19. Performance Requirement Summary; A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.20. Physical Security; Actions that prevent the loss or damage of Government property.

2.1.21. Property; All tangible property, both real and personal.

2.1.22. Property Administrator; An authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a contractor.

2.1.23. Quality Assurance; A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established, products and services conform to established technical requirements, and satisfactory performance is achieved. For purposes of this RFP/contract, quality assurance refers to actions by the Government.

2.1.24. Quality Assurance Surveillance Plan; An organized document written by the government specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.25. Quality Control; All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.26. Real Property; See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

2.1.27. Sample; A sample consists of one or more service outputs drawn from a lot for quality assurance surveillance.

2.1.28. Service Call; Any service calls. Service calls are defined as emergency urgent or routine distress calls that relate to the maintenance of the system and require the response times as stated in this contract.

2.2. Technical Definitions

2.2.1. Adjustment; To make minor repair(s) or corrections to a fire alarm system to return the system back to its original operating condition.

2.2.2. Customer; Those personnel within a facility that receive fire alarm system routine inspections, maintenance, or testing service.

2.2.3. Expendable Materials; Items will not be supplied by the Government that may include screws, nuts, bolts, washers, electrical tape, lubrication, etc.

2.2.4. Replace; To remove a non-working (damaged) part and install a new, like part in place of the non-working part.

2.2.5. Reset; To return non-functioning fire alarm system back to its original operating condition after an alarm has activated.

2.3 Acronyms

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.1.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General The Contractor shall furnish all supplies, equipment, facilities and services required to perform the work listed on this PWS. The Government will not be responsible for providing, any equipment, tools, or space to the Contractor for use in performing the requirements of this contract

4.2. Equipment and Tools

4.2.1. The Contractor shall furnish all equipment and tools necessary to properly perform the ITM (Inspection, Test, and Maintenance) of Fire Alarm Systems work defined in this contract.

4.2.2. All Contractor equipment shall be safe, noise limiting and in a safe operating condition at all times. Any equipment found to be defective by the COR shall either be repaired, replaced, or removed by the Contractor, at the Contractor's expense. All test equipment, as required, shall be calibrated and certified IAW manufacturer recommendations.

4.2.3. The Contractor’s equipment shall be in good operational condition and have the ability to operate efficiently and safely. The Contractor shall provide a list of equipment and tools proposed under this contract to the Contracting Officer’s Representative (COR) 10 days after contract award.

4.2.4. The Contractor shall be responsible for providing and using appropriate safety equipment and gear for performance under this contract to prevent Contractor injuries and warn the general public.

4.3. Vehicle:

4.3.1. The Contractor shall provide vehicles that are equipped with the required safety devices.

4.3.2. The Contractor shall display its company name, and telephone number on all vehicles to be used in the performance of the ITM work.

4.3.3. The Contractor shall provide and maintain vehicles in an operational condition to meet the requirements of this contract in accordance with applicable local vehicle standards, USFK Regulation 190-1, and COMFLEACT Chinhae instructions.

4.3.4. If the vehicle is at any time deemed unsafe or unserviceable by the COR/ACOR/QAR, the Contractor shall remove equipment from the post and replace the defective vehicle with a serviceable one within 24 hours. Vehicular repairs shall not be performed on post.

4.3.5.

PART 5 SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. GENERAL TASKS

5.1.1. Prior to the Contractor starting FAS ITM services, the Contractor shall notify the COR and the installation Fire & Emergency Service COMFLEACT Chinhae, ROK (F&ES) in writing of the intended work to be accomplished. The Contractor shall provide and inform the COR and the F&ES the facility number(s) and how long the installed FAS of the facility (ies) will be out of service. This will preclude the unnecessary response of emergency equipment.

5.1.2. After completing work at each facility, the Contractor shall again notify the F&ES that the work has been accomplished in the facility.

5.1.3. The Contractor shall be responsible for notifying the COR and facility manager prior to testing or deactivating any system. The Contractor shall also be responsible to notify the COR and facility manager after completion of the test or reactivation of any system.

5.2. REQUIREMENTS

5.2.1 The Contractor shall be responsible for performing ITM service on FAS in accordance with UFC 3-601-02 frequencies as listed in Technical Exhibit B, manufacturer’s recommendations, and the latest revision of the NFPA standards for the listed buildings in Part 7.4 Fire Alarm System Building List.

5.2.1.1 The Contractor shall submit a complete ITM schedule for all FAS in accordance with frequencies listed in UFC 3-601-02 applicable NFPA standards 30 days prior to the required ITM.

5.2.1.2 It will be the responsibility of the COR to coordinate and accept the Contractor’s requested work schedule no later than the 15th day of each month. The accepted work schedule will be returned to the Contractor. If the schedule is not accepted it shall be re-accomplished and resubmitted to the COR. In the event that there is a conflict in the Contractor's work schedule, the Contractor shall immediately notify the COR and reschedule the inspection.

5.2.1.3 For each day that performance of work is required, the Contractor shall report to the COR between the hours of 08:00 to 08:30 and before close of business at 16:30. The COR will inform the Contractor of any work orders which have been received which require immediate corrective action(s) by the Contractor. Any problems which the Contractor encounters when performing ITM shall be immediately reported to the COR, with the Contractor detailing the reason(s) that the ITM cannot be accomplished as required.

5.2.2 Inspection: The Contractor shall inspect installed FAS in accordance with applicable UFC-3-601-02, manufacturer’s recommendations, and the latest revision of the NFPA standards to ensure each system operates as designed. In all cases of inspections, the Contractor shall use the latest revision of any publication to accomplished work under this contract.

5.2.2.1 At the completion of the inspection, the certified specialist shall submit written and signed documentation indicating the system complies with the requirements of the current UFC and NFPA standards. Two (2) copies of the documented activities shall be submitted through the COR and the installation Fire Department.

5.2.3 Testing: The Contractor shall perform functional operation tests on installed FAS in accordance with applicable UFC-3-601-02, manufacturer’s recommendations, and the latest revision of the NFPA standards to ensure each system operates as designed. In all cases of operational tests, the Contractor shall use the latest revision of any publication to accomplished work under this contract. If the system is connected to the fire department, the Contractor shall notify the fire department that the system test is to be conducted and that an emergency response is not required.

5.2.4 Maintenance: The contractor shall be responsible for performing preventive maintenance on fire protection systems in accordance with manufacturers’ recommendations. The Contractor shall also comply with the requirements outlined in UFC 3-601-02 and all applicable NFPA standards.

5.2.4.1 The Contractor shall implement a planned preventive maintenance program, as approved by the KO, to help prevent and correct installed FAS component deficiencies minimizing breakdowns and service interruptions, extend component life, and maximize operating efficiency.

5.2.4.2 The Contractor shall notify the COR before performing any preventive maintenance on installed FAS. At the conclusion of preventive maintenance, the contractor shall again notify the COR to confirm that the maintenance work is completed.

5.3. CORRECTION OF DEFICIENCES

5.3.1. The Contractor shall be responsible for repairing any deficiencies found on existing FAS during performance of ITM. The Contractor shall inform the COR immediately of any deficiencies found that require immediate corrective action which is beyond minor repair threshold.

5.3.2. Minor Repair:

5.3.2.1 The intent of minor repair is to minimize unnecessary service calls. The definition of minor repair is (i) part of ITM ii) the corrective work can be accomplished within the firm fixed price ceiling of ₩1,200,000 per occurrence in direct material and labor cost.

5.3.2.2 If deficiencies are identified during ITM and can be repaired or corrected while performing ITM work the Contractor shall complete the minor repair and provide a report to the COR that lists all minor deficiencies corrected.

5.3.2.3 The Contractor is fully responsible for and shall perform all equipment repairs, and replacement for deficiencies discovered during ITM work up to a total of ₩1,200,000 per occurrence in direct material and labor cost. Incidental repairs work performed under inspection, testing and maintenance services are not considered a service orders.

5.3.2.4 Notification of repair work exceeding the minor repairs limit shall be submitted to the COR within two (2) hours of identification.

5.3.2.5 The Contractor shall provide written documentation on all minor repairs performed during ITM as listed in Exhibit A.

The Contractor shall notify the COR before performing any Minor Repairs on installed FSS.

5.3.3 Service Calls: the Contractor shall perform service call work in a timely manner and ensure FAS and related equipment are restored to a safe, normal working condition and function properly. The Contractor shall provide the capability to receive, prioritize, correspond, and respond to service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours. The work shall be performed and scheduled in a way that minimizes disruptions to customers and Government operations.

The Contractor shall provide written documentation on all service calls performed as listed in Exhibit A.

5.3.3.1 Emergency Service Orders The Contractor shall respond to emergency service calls and arrest emergent conditions to minimize and mitigate damage to facilities, ground structures, systems and danger to personnel.

5.3.3.1.1 Without regard to time of day, day of the week or holidays, the Contractor shall respond to emergency service calls within four (4) hours of notification to repair an installed FAS, as determined by the Government. An emergency is any condition that requires immediate action to eliminate life or serious injury hazards to personnel, prevent loss or damage to Government property, or restore essential services. The Fire Chief or Assistant Fire Chief on duty will determine which system outage is an emergency. The COR will notify the Contractor to respond as required.

5.3.3.1.2 The Contractor shall perform emergency service calls twenty-four (24) hours a day, seven (7) days a week throughout the contract period and respond with the appropriate service personnel and equipment to commence work immediately.

5.3.3.1.3 The Contractor shall remain at the work site until the emergency has been arrested. Emergency service calls are complete once the emergency has been arrested. The Government may issue an urgent or routine service order or task order for the follow-on work required to repair/restore the installed equipment and or systems.

5.3.3.1.4 Emergency service orders are limited to a firm fixed price ceiling of ₩1,200,000 per occurrence in direct material and labor cost.

5.3.3.2 Urgent Service Order the Contractor shall complete urgent service calls within 5 work days and ensure facilities, ground structures, installed equipment and systems are restored to a safe, normal working condition and function properly. Urgent service order repair shall be performed without extended delay, thus preventing further damage to facilities, ground structures, personal property equipment, and installed equipment and systems.

5.3.3.2.1 Urgent service orders are limited to a Recurring Work ceiling of ₩300,000 per occurrence in direct material and labor cost.

5.3.3.3 Routine Service Order the Contractor shall complete routine service orders within 30 days and ensure facilities, ground structures, installed equipment and systems are restored to a safe, normal working condition and function properly. Routine service order repairs shall return facilities, ground structures, personal property equipment, and installed equipment and systems to normal working condition.

5.3.3.3.1 Performance of routine service orders is not required outside of Government regular working hours.

5.3.3.3.2 Routine service orders are limited to a Recurring Work ceiling ₩300,000 per occurrence in direct material and labor cost.

The COR will notify the Contractor, in writing, seven (7) calendar days in advance, if the contractor’s service is required on a weekend or holidays.

5.4. MAJOR REPAIR. Major repairs and system installations will not be accomplished on this contract.

5.5. REPAIR PARTS The contractor shall be responsible for providing the COR with list of repair parts to be corrected/replaced deficiencies discovered during Inspection, Testing, and Maintenance for review.

5.6. NORMAL DUTY HOURS

5.6.1 The Contractor shall ensure that the Government can contact the Contractor’s FAS technician immediately, at any time during normal duty hours. The technician shall investigate any reported deficiency within four (4) hours after being contacted.

5.6.2 The Contractor may use a two-way radio to stay in contact with F&ES or provide the COR with a telephone number and point of contact during normal duty hours.

5.6.3 As soon as the Contractor determines that repairs cannot be completed within four (4) hours, the Contractor shall immediately inform the COR of the situation.