PERFORMANCE WORK STATEMENT FINAL 15 OCT.docx
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- Attached to
- LCS - Aircraft Wash and Clean Service, Osan AB
- Solicitation number
- W90VN625QA002
About this file
This document is a Performance Work Statement (PWS) for an Aircraft Wash Contract at Osan Air Base, Korea. The PWS outlines the requirements for a contractor to provide all qualified personnel, labor, transportation, supervision, and management necessary to execute aircraft cleaning and washing operations at Osan Air Base.
The key details include:
- The contract will be for a one-year base period with four 12-month option years.
- The contractor will be responsible for comprehensive aircraft washing tasks, including pre-wash preparation, exterior wash procedures, and post-wash configuration.
- The government will provide facilities, utilities, equipment, and materials required for the work.
- The contractor must have a quality control plan, safety plan, equipment control program, and other management systems in place.
- The contractor's personnel must meet appearance, grooming, and security requirements for accessing the installation.
- Performance will be measured against a detailed Performance Requirements Summary with defined thresholds and remedies for non-compliance.
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Other files
| File | Type | Posted |
|---|---|---|
| Solicitation Amendment W90VN625QA0020001 SF 30.pdf | ||
| Question and Answer 15 NOV.docx | DOCX document | |
| PERFORMANCE WORK STATEMENT FINAL 14 NOV.docx | DOCX document | |
| Solicitation W90VN625QA002.pdf |
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Text version
PERFORMANCE WORK STATEMENT (PWS)
FOR
AIRCRAFT WASH CONTRACT
OSAN AB, KOREA
11 September 2024
Table of Contents
1. GENERAL
1.1. Description of services
1.2. Background
1.3. Objective
1.4. Scope
1.5. Period of Performance
1.6. Hours of Operation
1.7. Observed Holidays
1.8. Military Exercises
2. SPECIFIC AIRCRAFT WASH TASKS
2.1. Pre-Wash Preparation
2.2. Aircraft Forms Documentation
2.3. Safe for Maintenance
2.4. Masking Requirements
2.5. Approved Cleaners
2.6. Exterior Wash Procedures
2.7. Post Wash Configuration / De-Mask
2.8. Housekeeping
2.9. Radio Contact
2.10. Airpark Aircraft Wash Services
3. GOVERNMENT FURNISHED PROPERY (GFP) AND EQUIPMENT (GFE) AND MATERIAL (GPM)
3.1. Facilities
3.2. Utilities
3.3. Government Furnished Equipment
3.4. Technical Orders, Publications and Forms
3.5. Security and Fire Protection
3.6. Safeguarding
3.7. Environmental Protection and Regulatory Requirements
4. CONTRACTOR REQUIREMENTS
4.1. Business Registration
4.2. Contract Manager
4.3. Contractor Employees
4.4. Appearance and Grooming Standards
4.5. Driver’s License Requirements
4.6. Contractor Furnished Equipment
5. CONTRACTOR ADMINISTRATION AND MANAGEMENT
5.1. Quality Control Plan
5.2. Safety Plan
5.3. Hazardous Communication (HAZCOM)
5.4. Tool and Equipment Control Program
5.5. Housekeeping Program
5.6. Key Control
5.7. Training
5.9. Base Specific Report Submission Instructions
6. INSTALLATION POLICIES
6.1. OPSEC
6.2. Base Passes
6.3. Vehicle Passes
6.4. Base Driving Privileges
6.5. Escort Privileges
6.6. Military Restricted Areas
6.7. Installation Safeguarding
6.8. Drug, Tobacco, and Alcohol Use Policy
6.9. Drug Testing
7. PRS TABLE PERFORMANCE REQUIREMENTS SUMMARY (Standards are reflected for Osan AB)
7.1. Quality Assurance
7.2. Rework Determination / Procedures
7.3. PRS Table
8. SUBMITTAL OF INVOICE
9. APPLICABLE DOCUMENTS
APPENDICES
APPENDIX A - Acronyms and definitions
1. GENERAL
This Firm Fixed Price Contract addresses the requirement for non-personnel services to offer cleaning and washing of all aircraft presently stationed and anticipated at Osan Air Base, including Airpark Static Display Aircraft.
1.1. DESCRIPTION OF SERVICES
The Performance Work Statement (PWS) supports the decentralized national strategy through preventative airframe corrosion mitigation to ensure the preservation of equipment service life and capability against the corrosive effects of weather and the high humidity of the peninsula.
1.2. BACKGROUND
In order to provide combat-ready aircraft for the Air Force’s most forward-deployed permanently based fighter wing, the 51st FW is requesting additional maintenance support through contracted maintenance teams for cleaning and washing of aircraft.
1.3. OBJECTIVE
The contractor shall provide all qualified personnel, labor, transportation, supervision, and management necessary for the execution of all Aircraft Cleaning and Washing Operations to support at Osan Air Base, except for the materials and equipment provided by the Government and listed within Paragraphs 3.1. through 3.7.
1.4. SCOPE
The contractor shall perform a comprehensive range of tasks, including wiping, polishing, cleaning, rinsing, and treating equipment to prevent corrosion, as stipulated by relevant technical orders, guides, and checklist for the washing and cleaning of F-16, A-10, F-4, F-5, and F-86 aircraft. Under the terms outlined in this base specific PWS, all services rendered must adhere to the governing guidelines as specified in accordance with applicable commercial standards, Mission Design Series (MDS), Air Force (AF) Technical Orders (TO), Air Force Instructions (AFI), Engineering Manual (EM), and any other pertinent documents listed in paragraph 9.
1.5. PERIOD OF PERFORMANCE
The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.
1.6. HOURS OF OPERATION
The contractor shall maintain standard customer service work hours from 0700 to 1600 hrs, Monday through Friday, except for US and ROK holidays. Additionally, customer service hours must be maintained during aircraft washes until the Contracting Officer’s Representative (COR) inspection is completed and all identified issues are resolved.
1.6.1. The Plans and Scheduling (P&S) Office will communicate the number of aircraft needing service via the weekly maintenance plan. The COR will receive a weekly wash schedule from P&S, provided one (1) workday before the scheduled work week.
1.6.2. Daily scheduled washes (maximum 3 aircraft) must be finished within ten (10) hours, after which the aircraft will be returned to their respective organizations. In cases of exceptionally dirty aircraft or other unusual circumstances requiring extra time, the Contractor will coordinate with the COR. Comment by Banks, Jack D JR CIV USARMY 411 CSB (USA): Since you put the A10s back in then you need to address what constitutes an A/C wash:
| 1 F-16 | equals one (1) aircraft. | ||
| 1 A-10 | equals one and a half (1.5) aircraft. | Comment by GERARD, NICHOLAS J TSgt USAF PACAF 51 MXG/MXQ: Added as per your example in bullet form. Should this be a subparagraph instead. Ie para 1.6.2.1? | Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Does this mean all the aircraft that are turned in for the day or each aircraft must be complete within 10 hours of turn in? Please clarify. |
· 1 F-16 aircraft equals one (1) aircraft
· 1 A-10 aircraft equals one and a half (1.5) aircraft.
1.6.3. The average duration for each aircraft wash is approximately two (2) hours, encompassing all tasks outlined in paragraph 2., from start to finish.
1.6.4. Operational Aircraft are due for wash every 90 days from the last conducted wash and are offset to avoid major scheduling overlaps. Anticipated daily aircraft delivery times will be 0700, 1000, and 1330 hrs, subject to minor adjustments based on tow crew manpower availability and maintenance scheduling. Air Park Static Display washes are due in six (6) month intervals and will be scheduled by the COR.
1.6.5. Aircraft to be serviced under this contract are listed below:
Operational Aircraft Fleet
| Type |
| Number Assigned |
| Square Footage |
| A-10 |
| 26 |
| Currently assigned, but divesting over the life of this contract |
| 1,015 |
| F-16 |
| 31 |
| Currently assigned |
| 759 |
F-16
| Projected gain over the life of this contract |
| 759 |
Air Park Static Displays
| Type |
| Number Assigned |
| Square Footage |
| A-10 |
| 1 |
| 1,015 |
| F-4 |
| 1 |
| 1,060 |
| F-5 |
| 1 |
| 980 |
| F-86 |
| 1 |
| 800 |
1.7. OBSERVED HOLIDAYS
Unless specifically authorized in writing by the COR, no services shall be required by the contractor, and no charges will be incurred and/or billed to any order on this contract on any of the holidays listed below:
| U.S. Government Holidays: | ||
| New Year’s Day | Labor Day | |
| Martin Luther King Jr.’s Birthday | Columbus Day | |
| President’s Day | Veteran’s Day | |
| Memorial Day | Thanksgiving Day | |
| Juneteenth | Christmas Day | |
| Independence Day |
| ROK legal holidays: | |||
| New Year (1 & 2 January) | Lunar New Year (31 Dec, 1-2 Jan on Lunar Calendar) | ||
| Independence Movement Day (1 Mar) | Labor Day (1 May) | ||
| Children's Day (5 May) | Buddha's Birthday (8 Apr on Lunar Calendar) | ||
| Memorial Day (6 June) | Constitution Day (17 Jul) | ||
| Liberation Day (15 Aug) | Chu-Suk (14, 15, and 16 Aug on Lunar Calendar) | ||
| National Foundation Day (3 Oct) | Christmas Day (25 Dec |
1.8. MILITARY EXERCISES
Operational aircraft washes shall not be scheduled for the contractor during base exercises.
2. SPECIFIC AIRCRAFT WASH TASKS
The contractor shall be responsible for cleaning all assigned aircraft and will be accomplished in strict accordance with this PWS, directives, and guidance delineated below and within:
· TO 1F-16CG-23, Corrosion Control
· TO 1-1-691, Cleaning and Corrosion Prevention and Control
· TO 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding
· TO 1A-10C-23, Corrosion Control
· Engineering Manual (EM) 385-1-1, Safety and Health Requirements
· AFI 90-821, Hazard Communication Program
· AFI 21-101, Aircraft and Equipment Maintenance Management
2.1. PRE-WASH PREPARATION
Contractor employees shall ensure the completion of all PWS pre-wash preparation tasks for aircraft in accordance with the specifications outlined in TO 1F-16CG-23, TO 1A-10C-23, TO 1-1-691, and this PWS prior to the initiation of the exterior wash, cleaning, and/or corrosion treatment operations to include:
2.1.1. All contractor employees engaged in contractual duties in the vicinity of aircraft undergoing any step of washing procedures must be outfitted with proper attire, footwear, and gear designed to prevent any potential damage to the aircraft's surface. It is expressly prohibited to wear footwear with exposed nail heads or cleats capable of generating sparks. All attire and equipment shall meet the safety standards outlined in EM 385-1-1, Personal Protective and Safety Equipment, to ensure adequate protection.
2.1.2. Contractor employees shall observe and obey all restricted “NO STEP” areas of the aircraft during wash operations.
2.1.3. Contractor employees shall utilize government-supplied personal protective equipment (PPE) at all times during the performance of aircraft washing procedures to ensure their safety.
2.1.4. The government will be responsible for prepping aircraft for wash and remove panels, open doors, drop ramps, etc. as required by technical order and position aircraft on wash rack.
2.2. AIRCRAFT FORMS DOCUMENTATION
The contractor must ensure that the 781A Aircraft Forms are annotated with a Red / discrepancy stating aircraft is due for wash. If discrepancy is absent from the forms, the contractor shall inform the COR for rectification.
2.2.1. Per this provision, the contractors are not authorized to sign off or annotate in aircraft forms.
2.3. SAFE FOR MAINTENANCE
Prior to performing any tasks on an aircraft, the contractor must possess thorough familiarity with and adhere to all relevant safety, maintenance, and approved equipment requirements as stipulated in TO 00-25-172 Ground Servicing of Aircraft and Static Grounding/Bonding.
2.3.1. Aircraft grounding shall initially be accomplished by the owning Fighter Generation Squadron (FGS) immediately upon towing into the wash facility. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add to acronym list
2.3.2. The contractor shall ensure that aircraft remains properly grounded at a singular point throughout all cleaning, washing, and corrosion treatment procedures. If at any point during the wash it becomes disconnected, re-attach IAW TO 00-25-172 as necessary.
2.4. MASKING REQUIREMENTS
The contractor must ensure complete adherence to all procedures outlined in TO 1-1-691, TO 1A-10C-23, Paragraphs 1.14 through 1.14.2, in addition to Figure 1-4., and TO 1F-16CG-23, WP 004 00: Paragraph 3.2.1, specifically, steps “c” through “o” under Preparation of Aircraft for Exterior Surface Cleaning Chapter, along with the completion of Figure 1 and Figure 2, before initiating the wash.
NOTE: paragraph number and verbiage/steps subject to change as TO’s update
2.4.1. Cover all flush static ports on the fuselage with MIL-T-22085 pressure sensitive tape and MIL-PRF-131K barrier material.
2.4.2. Securing pitot tube covers with MIL-T-22085 pressure-sensitive tape.
2.4.3. Install and secure wheel covers as per the instructions outlined in TO 1-1-691.
2.4.4. The Contractor shall be responsible for ensuring that the aircraft is not damaged during the wash processes. Any damage MUST be reported immediately to the COR.
2.5. APPROVED CLEANERS
Exterior wash methods and Cleaning Compounds vary depending on the aircraft’s paint system (urethane coating, FMS-2026 spectrally selective coating, or FMS-3600 coating) and will be specified in TO 1F-16CG-23 or TO 1A-10C-23. The contractor shall determine the appropriate Cleaning Compound is used by verifying the paint system applied on the aircrafts paint identification block.
Any materials or equipment not approved by the Government will not be used.
2.5.1. 85285 URETHANE COATING
MIL-PRF-87937 Type I - IV Alkaline Cleaners Unless otherwise directed, utilize manufacturer’s recommended dilution ratio.
2.5.2. FMS-3600 COATING
Re-Gel Cleaning Compound Diluted 1 part cleaner to 4 parts water, unless TO requirements change.
OR
MIL-PRF-87937 Type IV Alkaline Cleaner Diluted 1 part cleaner to 4 parts water, unless TO requirements change.
2.5.2.1. Cleaning Compounds in the Foamer Equipment must be thoroughly rinsed out between servicing Urethane and FMS aircraft paint coating washes to prevent equipment clogging/failure or damage.
2.6. EXTERIOR WASH PROCEDURES
The contractor is responsible for thoroughly cleaning the aircraft's exterior from nose to tail, wingtip to wingtip, including all landing gear components to satisfy the wash quality standards outlined in applicable TO’s and this PWS to ensure that the aircraft is clean, free from dirt, grease, mud, debris, fungus, salt deposits and soap at the completion of the wash. Brush scrubbing shall be required in cleaning the wing flap, exhaust track, wheel wells and other heavily soiled areas. Aircraft will cleanliness acceptance will be determined as stated in paragraph 7.2.
2.7. POST WASH CONFIGURATION / DE-MASK
Contractor employees are required to return the aircraft to its original configuration after wash is complied with by removing all barrier materials from external cavities and critical areas that were closed or covered during pre-wash preparations. The contractor shall comply with the strict post wash procedures IAW TO 1F-16CG-23 and TO 1A-10C-23, and is responsible for verifying the following procedures including but not limited to are performed:
2.7.1. Remove covers and masking from all static vents, pitot static tubes, air ducts, heater ducts, etc.
2.7.2. Remove tape from all other openings sealed with masking tape.
2.7.3. Remove all tape adhesive residues with TT-N-95 aliphatic naphtha or TT-I-735 isopropyl alcohol.
2.7.4. Ensure all drain holes are open by inserting a probe, such as a pipe cleaner.
2.7.5. Ensure that all areas that accumulate water have been drained and/or otherwise dried.
2.7.6. All consumed materials, trash, and debris properly discarded prior to Aircraft Paint Score by Corrosion Control personnel.
2.8. HOUSEKEEPING
All supplies, equipment, and machinery shall be kept out of traffic lanes or other areas where they might cause a hazardous condition while not in use.
2.8.1. U.S. Government furnished equipment shall be cleaned and returned to its proper place at the end of the duty day. Reasonable wear and tear are permissible.
2.8.2. After completing the wash, the contractor shall dispose of all worn-out wash pads, masking supplies/materials, and any other debris through the facility's authorized waste stream collection area.
2.8.3. The contractor shall also maintain cleanliness within a 20-foot radius outside the facility to prevent litter and FOD.
2.9. RADIO CONTACT
After Aircraft Wash operations are completed, the Contractor Manager (CM) shall notify the COR to coordinate with Corrosion Control to conduct the Post Wash Aircraft Paint Score to ensure efficient aircraft wash scheduling.
2.10. AIRPARK WASH SERVICES
Osan Air Base owns four Aircraft Static Displays that require biannual exterior and landing gear washes with each airframe wash occurring in 6-month intervals.
2.10.1. SCHEDULING
The HPC and COR shall coordinate with P&S during Shared Resources Meetings to identify suitable opportunities and reserve static display wash dates as aircraft approach their due dates. The COR will provide the CM seven (7) days advance notice of the wash requirement and take place during the regular scheduled hours of operation, excluding all Federal holidays.
2.10.2. LOCATION
The F-86F, F-4G, and F-5A aircraft are stationed at the traffic circle near Turumi Lodge and Building 600, resting on a separate flat concrete foundations. Additionally, an A-10A is prominently displayed on a pedestal in front of the Osan Fitness Center. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Correct spelling to “separate”
2.10.3. EQUIPMENT
The HPC and COR will coordinate with AGE to provide maintenance stands and a mobile pressure washer on the scheduled date of the washes. Government-provided PPE must be worn, and safety precautions must follow the requirements of the Chemicals Safety Data Sheets and EM 385-1-1.
2.10.4. MATERIALS
The HPC and COR will supply contractors with the necessary cleaning compounds and consumables, ensuring compliance with environmental standards specific to the location and methods employed.
2.10.5. PROCEDURES
The HPC and COR will furnish the CM with a binder detailing instructions for conducting aircraft static display washes on the morning of the scheduled wash. The contractor will conduct pre/post wash inspections with the COR and HPC to assess and determine cleanliness acceptability.
2.10.6. POST WASH
The contractor shall also ensure that the aircraft is returned to its original configuration and all trash generated by the wash operation is removed and properly disposed of as stated in paragraphs 2.7. and 2.8. of this PWS. The contractor shall take all precautions to minimize damage to airpark surrounding grounds and landscaping.
2.10.7. DOCUMENTATION
The contractor shall perform a pre/post wash inspection with the COR and HPC. Upon wash completion, the contractor shall document and sign the maintenance performed on the AF3581, USAF Heritage Program Aerospace Vehicle Static Display Maintenance Log.
3. GOVERNMENT FURNISHED PROPERY (GFP) AND EQUIPMENT (GFE) AND MATERIAL (GFM) Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add GFM Comment by GERARD, NICHOLAS J TSgt USAF PACAF 51 MXG/MXQ: What does the M stand for?
The government maintains control of all equipment and will provide office space for aircraft services activities. Offices may be relocated to alternate locations as required by the government. The government will relocate all government furnished equipment. The government will provide insect and rodent control, security, police, and fire protection. The government shall also make available powered and non-powered AGE through the AGE Shop as needed.
3.1. FACILITIES
The work outlined in this contract will take place at Building 1750, where the government has supplied an equipped and heated wash rack facility for the contractor's use in performing aircraft cleaning services. Specifications for this facility are as follows:
Length: 80 Feet Width: 69 Feet Height: 39 Feet
3.1.1. For security purposes, facility maps are not included in this PWS. However, they will be presented during the post-award conference and copies will be provided to the awarded contractor.
3.1.2. The contractor will be responsible for custodial cleaning of all government furnished facilities. Contracting manager will maintain a weekly checklist that includes trash and recycling removal, floor sweeping and mopping, dusting surfaces and furniture and cleaning and sanitizing restrooms. The checklist will be provided to the COR between 0700 and 1600 hrs on the last day of the work week.
3.2. UTILITIES
The government shall provide the contractor with necessary utilities such as electricity, water, and refuse collection for the performance of this contract. The contractor shall be responsible for ensuring lights, water faucets, and valves are turned off after use.
3.3. GOVERNMENT FURNISHED EQUIPMENT
The government will provide the following maintenance equipment and supplies to the contractor at no cost, solely for use in performing services on this contract on government property:
| Wet-Weather Jackets and Trousers | Emergency Showers and Eye Washes | |||
| Fire Extinguishers | Maintenance Stands | |||
| Utilities (Water and Electricity) | Cleaning Brushes | |||
| Fall Protection (Passive) | Rubber Gloves | |||
| Goggles / Face Shields | Air Compressor / Hoses | |||
| Hearing Protection | Power Foamers | |||
| Water Hoses | Wet Weather Boots |
The government will supply all authorized cleaning materials, products, and consumables as required by TO 1-1-691, TO 1A-10C-23, and TO 1F-16CG-23 include but not limited to as guidance may change:
| Cleaning Compound, MIL-PRF-87937-TY1 | Cleaning Compound, MIL-PRF-87937-TY4 | |
| Tape, SAE AMS-T-22085 | Barrier Material, MIL-PRF-131 | |
| Abrasive Cleaning Pads | Cleaning Rags |
Water
U.S. Government furnished equipment shall be cleaned and returned to its proper place at the end of the duty day.
3.3.1. EQUIPMENT REPLACEMENT
The CM shall coordinate equipment replacement request with the COR, specifying the reason for replacement. Reasonable wear and tear are permissible, however, the Contract Officer, with input from the COR, will identify instances of "flagrant misuse" if it is deemed significant. If the COR determines the contractor is responsible for the replacement of equipment due to flagrant misuse, the contractor will be charged for the replacement equipment. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): What happens if it has been determined there is “flagrant misuse”?
3.3.2. REPLACEMENTS / RESTOCK
The contractor shall be responsible for conducting monthly inventories of consumables and will provide the COR with a paper inventory. Items that require restocking will prompt a purchase request. Inventory will be provided between 0700-1600 hrs on the first working day of the month. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is the inventory record a document that needs to be turned in to the COR? If so, please state so. Any documents that are required to be turned in to the COR or KO (for awareness, review and/or approval) needs to also be added to a CDRL listing. I will send a sample.
3.3.3. WARRANTY / DAMAGE TO GOVERNMENT FURNISHING OR EQUIPMENT
Government furnishings that are soiled or damaged due to the contractor’s performance shall be cleaned, repaired, replaced, or restored to a condition, not less than existing immediately prior to damage, will be evaluated by the KO with input from the COR, for appropriate action.
3.4. TECHNICAL ORDERS, PUBLICATIONS AND FORMS
Technical orders, publications, and forms will be provided to contractors via For Reference Only TO print-outs and updated monthly by the Corrosion Control NCOIC. Each contractor shall be required to fill out and provide the government a certified DD Form 2345, Militarily Critical Technical Data Agreement.
3.5. SECURITY AND FIRE PROTECTION
The government shall provide security police and fire protection. In consideration of these services, the contractor shall comply with all fire, safety, and security directives. For any EMERGENCY, dial 911 from a base telephone or 784-4835. For NON-EMERGENCY matters, contact the Osan Air Base Fire Department at 050-5784-4835 or Security Forces at 050-5784-5515 via hand phone.
3.6. SAFEGUARDING
The contractor shall be responsible for safeguarding all GFE. At the end of each work period or before leaving the work site at any time, government facilities, property, and materials must be accounted for and secured.
3.7. ENVIRONMENTAL PROTECTION AND REGULATORY REQUIREMENTS
The CM and employees shall comply with all existing federal and local environmental laws and regulations and training.
OSHA: https://www.ecfr.gov/ KEGS Training: http://pacaf.ecatts.com
3.7.1. Once the containment receptacle reaches 75% full, the contractor will coordinate with the COR for the transport and disposal of HAZWASTE.
4. CONTRACTOR REQUIREMENTS
The contractor shall have at least three (3) years of experience of managing and cleaning aircraft. The Contractor shall ensure all employees have adequate knowledge of the proper procedures for handling chemicals, tools, and equipment necessary to complete assigned tasks. The contractor shall be responsible for maintaining full control of all contracted employees at all times. Contractor employees are not authorized to enter U.S. Government facilities other than those designated for the services under this contract. The contractor shall ensure that all contractor employees understand they are not authorized to receive any instruction from any U.S. Government employee other than the COR and/or KO. The Contractor must inform the KO and COR at least 14 calendar days before appointing a new CM and must furnish the new CM's resume detailing their experience and their TOEFL iBT score report in accordance with paragraphs 4.2.1. through 4.2.1.3. The contractor’s employees shall not discuss the requirements of this contract with any U.S. Government employee. In cases where disclosure is necessary, they should contact the COR and/or KO. The Contractor will not employ anyone who poses a potential threat to the health, safety, security, general well-being, or the operational mission of Osan Air Base and its population.
4.1. BUSINESS REGISTRATION
The contractor shall have a Business Registration issued by ROK.
4.2. CONTRACT MANAGER
The contractor shall provide in writing an on-site CM and an alternate, who shall be the point of contact for the performance of work and who has full authority to act on behalf of the contractor on all operational aspects of the contract. This person(s) shall be designated in writing to the KO at the Post-Award Conference.
4.2.1. The CM and alternate(s) must be able to read, write, speak, and understand English for effective translation of technical criteria to adequately translate performance requirements for Quality Control procedures.
4.2.1.1. The CM is required to have a valid Test of English as a Foreign Language (TOEFL) score of 450 (score of 133 on the computer-based test; score of 45 on the internet-based test) or equivalent American Language Course Placement Test (ALCPT) score (60 or higher) or equivalent Test of English for International Communication (TOEIC) score (550 or higher). TOEFL and TOEIC scores are valid for up to two years from the examination date. For the scope of this contract the CM is not required to certify unless requested by the COR. If there is a change of CM during the life of this contract, the new CM will be required to take the TOEFL under the same guidelines listed above.
4.2.1.2. TOEFL iBT: https://www.kr.ets.org/toefl.html
https://www.ets.org/toefl.html
4.2.1.3. Considerations may be made on a case-by-case basis if applicant fails to meet target score ranges and wishes to interview with COR for face-to-face proficiency determination.
4.2.2. The CM shall coordinate with the COR every workday between 0700 and 0730 hours to receive any pertinent information regarding activities that may impact the performance of work under this contract.
4.2.3. The Contractor and their personnel are obligated to provide full disclosure and assistance during any official government investigations, including, but not limited to, air or ground mishaps, accidents, criminal activities, and security breaches, as outlined in paragraph 5.8.
4.3. CONTRACTOR EMPLOYEES
The prime contractor must have at least 3 years of experiences within last 7 years of cleaning aircraft or related services. Contractor employees shall have minimum one (1) years’ experience in cleaning of aircraft or related services.
4.3.1. Contractor personnel must possess a means of transportation to and from the work site, and take their Civilian ID Card, proof of vehicle registration, proof of ownership and proof of insurance to have their personal vehicles registered on base.
4.3.2. The Contractor shall ensure that employees are placed on an Entry Authorization List by 51st Security Forces to work in a restricted area. The Contractor or CM shall notify the COR when there are any additions or deletions of employees concerning the wash contract. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Change to “ensure”
4.3.3. Security Forces will conduct background check investigations on contracted employees for entrance to restricted areas, following current Government policies and procedures as required.
4.3.4. Contractor employees must report any special requests for services to the CM, who will promptly coordinate with the COR for resolution.
4.4. APPEARANCE AND GROOMING STANDARDS
Contractor personnel must maintain a professional appearance and be easily recognizable. This shall be accomplished by wearing embroidered clothing or badges that contain the company name and employee’s name. Such clothing or badges shall be furnished and controlled by the contractor. Contractor employees shall always display approved clothing or badges during the performance of work under this contract. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add “be” before easily
4.5. DRIVER’S LICENSE REQUIREMENTS
Contractor personnel operating motor vehicles or motorized equipment must adhere to local licensing or certification requirements and installation policies in paragraphs 6.3. and 6.4.
4.6. CONTRACTOR FURNISHED EQUIPMENT
The contractor shall ensure employees have the vehicles or means of transportation necessary to fulfill the requirements of this contract. Any vehicle operating on the flightline must not leak any fluids, nor have excessive damage, rust, loose parts, or dirt that could lead to potential FOD.
5. CONTRACTOR ADMINISTRATION AND MANAGEMENT
The contractor shall establish an aircraft wash services management system to include the following:
5.1. QUALITY CONTROL PLAN (QCP) Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is this document required to be submitted to, reviewed and approved by the Government? If so, add to CDRL listing.
The contractor must develop and adhere to their own quality control plan/procedures (QCP) for executing this contract. The QCP should comprehensively outline the contractor's quality control methods and practices, including standardized procedures for monitoring performance, identifying discrepancies, and implementing corrective actions to prevent re-occurrences. The QCP must be submitted to the COR during the pre-award technical evaluation for approval. Additionally, any changes to the QCP during the contract's duration must be promptly communicated to the COR, with an updated copy provided within 10 days of the changes. The contractor’s QCP must include the following components:
5.1.1. Overall contract management and administration.
5.1.2. Establish an inspection system covering all services outlined in this contract. This plan should delineate areas to be inspected on both scheduled and unscheduled bases.
5.1.3. Describe a method acceptable to the Government of identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction.
5.1.4. Contain specific quality control techniques and standards for contract services identified in the PRS. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified, and metrics developed to ensure accurate program monitoring.
5.1.5. The contractor must maintain and furnish a daily/weekly report of work completed. The report will show each task completed and the area in which the work was done. The daily report shall be submitted to the Contracting Officer’s Representative (COR) NLT 0900 hours of the next working day. The weekly report shall be submitted to the Contracting Officer’s Representative (COR) NLT 0900 hours of the Monday. Negative reports must be submitted. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add to CDRL listing.
5.2. SAFETY PLAN Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is this document required to be submitted to, reviewed and approved by the Government? If so, add to CDRL listing.
The contractor shall develop, maintain, and adhere to a Safety Plan outlining their comprehensive safety control approach, complying with Republic of Korea laws, OSHA regulations, and EM 385-1-1. The plan should detail safety training to ensure all employees understand contract safety requirements and methods/practices for monitoring performance, identifying discrepancies, and correcting any health or safety deficiencies.
5.2.1. The general safety requirements of EM 385-1-1 with applicable attachments, figures and tables shall be compiled within all contractor activities pertaining to this contract.
EM: https://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf
5.3. HAZARDOUS COMMUNICATION (HAZCOM)
The contractor must be well-informed about and adhere to all relevant Environmental Governing Standard – Republic of Korea (EGS – ROK) regulations and requirements concerning environmental protection. If there are changes to environmental laws, regulations, or requirements during the contract period, the contractor must comply with them as they come into effect.
5.3.1. SAFETY DATA SHEETS (SDS)
SDS’s will be furnished by the Government for all hazardous materials used under the terms and conditions of this contract.
5.4. TOOL AND EQUIPMENT CONTROL PROGRAM Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is this document required to be submitted to, reviewed and approved by the Government? If so, add to CDRL listing.
The contractor shall establish and maintain an effective tool and equipment control program to ensure that all tools, materials, and items issued to them are not lost in and around aircraft IAW AFI 21-101, Aircraft and Equipment Maintenance Management.
5.4.1. All expendable material and loose equipment will be stored within designated areas.
(NOTE: the Government will not be responsible for security of storage areas, nor for any loss or damage to Contractor equipment or supplies.)
5.5. HOUSEKEEPING PROGRAM Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is this document required to be submitted to, reviewed and approved by the Government? If so, add to CDRL listing.
The contractor is responsible for maintaining an effective housekeeping program in accordance with AFI 21-101, Aircraft and Equipment Maintenance Management. This includes performing FOD inspections inside the wash hangar and assigned work areas, as well as cleaning up wash pads, masking supplies, and any other debris after completing a wash. Furthermore, the contractor shall maintain cleanliness within a 20-foot radius outside the facility to prevent litter and FOD.
5.6. KEY CONTROL Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is this document required to be submitted to, reviewed and approved by the Government? If so, add to CDRL listing.
The contractor must establish and enforce effective key control procedures to prevent the loss, misplacement, or unauthorized use of government-provided keys or lock combinations. If facility keys are lost or duplicated, the contractor may need to re-key or replace the affected lock(s) at the written direction of the KO, at no cost to the government.
5.7. TRAINING
All initial/familiarization training will be provided by the government on contract start date. All training documentation and certifications shall be maintained for each employee by the Contract Manager and the COR. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add to CDRL listing.
5.7.1. AIRCRAFT WASH TRAINING AND QUALIFICATIONS
Contracted employees must demonstrate their understanding of aircraft practices, procedures, and the appropriate use of AGE. Before working independently on an aircraft, all necessary training must be successfully completed by the employee.
5.7.2. ACCIDENT PREVENTION AND SAFETY
All contracted employees will receive accident prevention and safety training conducted by the COR. Following the training, the COR will document certification dates and provide a copy to the CM for record keeping.
5.7.3. FIRE BOTTLE EQUIPMENT
The U.S. Government shall provide readily available fire-fighting equipment during washing operations.
Contractor employees shall receive annual training from 51 FW/CE Fire Department on the use of fire-fighting equipment, hydrazine detection, and emergency egress annually during Mission Orientation Training. All training will be coordinated with the COR.
5.7.4. MAINTAINING SKILLS
The contractor is responsible for maintaining current employee qualifications. Records of training, licenses, qualifications, and certifications shall be kept on file by the contractor and the COR. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add to CDRL listing.
5.7.5. IWATCH/EAGLE EYES/AT LEVEL I TRAINING
The training IWATCH/EAGLE EYES/AT Level I shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Add to CDRL listing.p
5.8. BASE SPECIFIC REPORT SUBMISSION INSTRUCTIONS
In the event of a mishap, contractor employees shall notify the COR immediately to report pertinent facts regarding the mishap involving reportable damage or personnel injury IAW DAFI 91-204 paragraph 7.3.6.4. and cooperate in any required USAF Safety investigations. This cooperation shall include toxicology testing as stated in AFMAN 44-198 and DAFI 91-204 paragraph 2.6.4.3. if determined necessary. The contractor will also ensure an AF Form 978 Supervisor Mishap Report, is completed, and provided to the COR by the next working day.
6. INSTALLATION POLICIES
Contractor’s personnel or any representative of the contractor entering installation/base shall abide by all security regulations imposed by Installation Commander or Base Commander at all times and shall be subject to security checks while performing the requirements of this contract on this military installation.
6.1. OPSEC
The contractor and all associated sub-contractors shall practice Operations Security. The contractor shall not talk about work outside of the work area nor discuss the work being performed on social media. Unless necessary to perform the duties stated in the contract, the contractor shall not take pictures of, or inside sensitive locations as determined by the contracting officer representative. It shall be the responsibility of the contractor to safeguard all documents provided. Documents shall be stored away from view when not being used. Documents that are no longer needed shall be shredded in an approved government shredder.
6.2. BASE PASSES
The contractor shall be required to obtain base passes to Osan Air Base to perform the requirements of this contract. The contractor shall be responsible to submit a base pass request no later than five (5) calendar days after award of this contract. It should be noted that it can take up to 30 days or more to process base pass paperwork. It shall be the responsibility of the contractor to prepare the necessary base pass paperwork to include USFK Form 82, Application for Organization-Sponsored Installation Access Pass, USFK Form 225 EK, Personal Background Statement, family history register, local register, etc. for each individual requiring access to the installation. The contractor shall not be authorized to perform any portion of the contract requirements until such time that the contractor has processed the necessary base pass paperwork for entry onto Osan Air Base. The COR shall not provide or be responsible to provide the contractor with escorts during performance of any part of this contract. All of the above documents shall be turned into the COR for processing with the 51st Security Forces.
6.2.1. Return Post/Base Passes: On the contract completion date, the contractor shall turn in all passes to the sponsor that were issued for the contract and final payment will not be made until such items are returned. Additionally, all passes shall be turned in for employees that leave employment during the period of performance. Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): We should probably add something about returning base passes for employees that leave the employment of the contractor during the PoP.
6.3. VEHICLE PASSES
The contractor shall also be authorized to receive vehicle passes for each of the contractor’s vehicles used in the performance of the requirements of this contract. It shall be the responsibility of the contractor to prepare the necessary paperwork to include USFK Form 195 EK, Application for USFK Vehicle Registration Decal, vehicle registration, vehicle insurance, copy of driver’s license, etc. for each vehicle requiring access to Osan Air Base. The contractor shall prepare a cover letter listing each individual, skill, escort privileges, vehicle type, vehicle registration number, etc. The contractor shall also provide the COR with two (2) copies of this request letter, with carbons, to include the top copy with original signatures.
6.4. BASE DRIVING PRIVILEGES
Operating a motor vehicle on Osan Air Base is a privilege granted by the Installation Commander. The Installation Commander may suspend or revoke installation driving privileges and privately owned vehicle (POV) registration for lawful reasons both related and unrelated to traffic violations or safe vehicle operations on base.
6.5. ESCORT PRIVILEGES
Escort Privileges will be authorized only for the CM, alternate with a limit of three persons per base pass. It is the contractor’s responsibility to ensure that the escorting official has full control over all escorted individuals at all times. Any individual removed from this installation will not be authorized further access to this installation.
6.6. MILITARY RESTRICTED AREAS
The contractor and contractor employees shall have a military escort in all restricted areas outside of the assigned duty location, Building 1750. All contractor employees must display a Restricted Area Line Badge at all times while performing work under this contract.
6.7. INSTALLATION SAFEGUARDING
During military alerts or special operations, the contractor may not be authorized on base or in the work site. When the contractor is prohibited from access to the base or work site for one (1) day or less per month, no adjustment in the contract time shall be made. When the contractor is prohibited access for more than one (1) day per month, adjustments shall be made in accordance with applicable clauses of the General Provisions.
6.8. DRUG, TOBACCO, AND ALCOHOL USE POLICY
No smoking or tobacco products to be used except in designated areas.
6.9. DRUG TESTING Comment by Segarra, Nancy CIV USARMY 411 CSB (USA): Is drug testing required? If so, how frequently? Is it a condition of employment?
The Contractor will be responsible for conducting initial, reasonable suspicion testing and any accident or safety mishap drug screening by a civilian lab at the Contractor's expense. Employees who fail this drug screening will not be allowed to perform the work outlined in the contract. A failure is any detection of illicit drugs, as defined by the Republic of Korea and the United States.
7. PERFORMANCE REQUIREMENTS SUMMARY (PRS)
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. The PRS and the contractor’s QCP provide information on contract requirements, the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Products and Commercial Services, Inspection/Acceptance, will be used to remedy all deficiencies. The COR or designated representative will conduct the inspections, and any deficiencies are to be provided to the contractor in writing.
7.1. QUALITY ASSURANCE
The COR will evaluate the performance of the contractor’s quality control program under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. This plan defines how the government will determine the effectiveness of the contractor's quality control program by defining performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
7.2. REWORK DETERMINATION / PROCEDURES
A close visual inspection shall be made to determine all residues, oily film, and streaking have been removed. If a paper towel wiped firmly across the surface becomes soiled, the surface is not clean and the area in question must be rewashed.
7.2.1. Determination of acceptable cleanliness will be inspected and approved by Corrosion Control personnel, and or the COR during the Post Wash Paint Score assessment.
7.2.2. Any discrepancies found will be reported to the COR for determination of re-work requirements. Noncompliance or failure to meet set standards will result in Contractor immediately reworking noncompliant or failed areas AT NO ADDITIONAL COST to the government.
7.3. PRS Table Performance Requirements Summary (Standards are reflected for Osan AB) All negative findings on the PRS Inspection Checklist will be addressed using the government quality assurance process as referenced:
· Level I (Minor) Nonconformance. Issued when a negative result is identified on the PRS Inspection. Rework of nonconformance will be required, when possible.
· Level II (Major) Nonconformance. Issued for:
· Cumulative PRS Inspection Checklist percentage results below the Performance Threshold
· Any safety or environmental issues found
· Negative results identified on PRS Inspection checklist and rework is not possible
· Reoccurrence of a negative result on the PRS Inspection checklist and a Level I Corrective Action Request (CAR) had previously been issued.
· Level III (Critical) Nonconformance. Issued when reoccurring negative results are identified on the PRS Inspection Checklist and a Level II CAR had previously been issued.
If the COR has to contact the Contractor to exercise the “Remedy” column for a Performance Objective that means the contractor has a non-conformance to the contract. The COR will initially notify the contractor verbally and then in writing. The Contractor must acknowledge the non-conformance in writing to the COR.
The contractor’s monthly status report will be annotated as Marginal if 3 Performance Objectives are not met and Unsatisfactory if 5 Performance Objectives are not met to include repeat non-conformances.
If the contractor receives 3 negative monthly reports the contractor will receive a negative Contractor Performance Assessment Report (CPARS) per the guidance provided in FAR part 42.1503.
| Performance Objective |
| Standard |
| Method of Surveillance |
| Performance Threshold |
| Remedy |
PRS #1.
PWS Para. 2. – 2.10.
TO Usage / Directives
| Utilization and adherence to all applicable Technical Data, Air Force Directives, and this PWS while performing any of the services outlined in this contract. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| The contractor shall cease all wash operations until TO guidance is on-site and open to correct step. Repeat fail in the same pay period will result in negative CPARS. |
PRS #2.
PWS Para. 2.1.3.
PPE
| Utilization of proper approved personal protective equipment to include rain gear, rubber gloves, splash proof eye protection, rubber boots, and fall restraint through-out entirety of wash. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| The contractor shall apply appropriate protective gear within 10 minutes after notification and remain on until washing procedures are completed. Repeat fail in the same pay period will result in negative CPARS. |
PRS #3.
PWS Para. 2.2.
Forms Documentation
| Verify Aircraft Forms are available prior to wash with a job write-up annotating aircraft due for wash. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Contact COR for forms documentation correction. |
PRS #4.
PWS Para. 2.3. – 2.3.2.
Safe for Maintenance
| Verify Aircraft Safe for Maintenance has been performed and remains grounded throughout wash procedures. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Re-attach Aircraft grounding points IAW TO 00-25-172. Repeat fail in the same pay period will result in negative CPARS. |
PRS #5.
PWS Para. 2.4. – 2.4.4.
Masking Requirements
| Proper pre-wash preparation and masking of aircraft openings completed per TO 1F-16CG-23, 1A-10C-23, and TO 1-1-691. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Failure to comply with aircraft specific -23 TO masking requirements will result in negative CPARS. |
PRS #6.
PWS Para. 2.5. – 2.5.2.
Approved Cleaners
| Ensure correct cleaning compounds utilized for paint coating based on Aircraft Paint Placard, and properly diluted per ratio per TO 1F-16CG-23 or 1A-10C-23. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Failure to use aircraft coating specific diluted cleaning compounds will result in negative CPARS. |
PRS #7.
PWS Para. 2.5.2.1 Rinse Foamer
| Ensure cleaning compounds are rinsed out of Foamer between alternating types required for aircraft coatings. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Foamer shall be rinsed out and verified clean by COR. Repeat or trending fails in the same pay period will result in negative CPARS. |
PRS #8.
PWS Para. 2.6.
Exterior Wash
| Aircraft shall be clean, free from dirt, grease, mud, debris, fungus, salt deposits, soap, and FOD at the completion of the wash. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Re-perform wash procedures at no additional cost to the government. Repeat or trending fails in the same pay period will result in negative CPARS. |
PRS #9.
PWS Para. 2.7. – 2.7.6.
Post Wash Configuration
| Aircraft returned to its original configuration after wash by removing all barrier materials, and tape residues Drain holes are not clogged, and prone water accumulation areas are drained/dried per TO 1F-16CG-23, 1A-10C-23, and TO 1-1-691. |
| Random Sampling, Periodic Inspection, 100% Inspection |
| Pass / Fail |
| Aircraft Post Wash procedures will be re-accomplished prior to releasing aircraft at no additional cost to the government. Repeat or trending fails will result in negative CPARS. |
PRS #10.
PWS Para. 2.8. – 2.8.3.
Housekeeping
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