W90VN6-19-Q-0012.pdf

SEE ADDENDUM

(No Collect Calls)

W90VN619Q0012 11-Apr-2019

b. TELEPHONE NUMBER

315-757-6001

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 27 Apr 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W90VN69. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SFC DIAZ, ERIC B.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

F3J3SG9044AW01

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

411TH CONTRACTING SUPPORT BRIGADE, KOREA

RCO OSAN, UNIT #2039

APO AP 96278-2039

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE F3J3SG 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

TEL: 784-9193 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

561110

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF62

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W90VN619Q0012

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Education Administrative Assistant

FFP

The contractor shall provide administrative assistant to the Osan Education Office in accordance with Part 5 of the Performance Work Statement (PWS).

FOB: Destination MFR PART NR: Null

PURCHASE REQUEST NUMBER: F3J3SG9044AW01

PSC CD: R699

NET AMT

0002 1 Job Contract Manpower Reporting (CMR)

FFP

Contractor Manpower Reporting (CMR) must be reported by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 5.2.

NOTE: Not to exceed 20 man hours for data collection and report.

UIC: F3J3SG, Organization: 51st Force Support Squadron, APO AP 96278 FOB: Destination

Estimated Cost for War Hazard Losses

FFP

Estimated Cost for War Hazard Losses is Zero(0).

MFR PART NR: Null

1001 12 Months OPTION Education Administrative Assistant

FFP

The contractor shall provide administrative assistant to the Osan Education Office in accordance with Part 5 of the Performance Work Statement (PWS).

FOB: Destination

1002 1 Job OPTION Contract Manpower Reporting (CMR)

FFP

Contractor Manpower Reporting (CMR) must be reported by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 5.2.

NOTE: Not to exceed 20 man hours for data collection and report.

OPTION Estimated Cost for War Hazard Losses

FFP

2001 12 Months OPTION Education Administrative Assistant

FFP

The contractor shall provide administrative assistant to the Osan Education Office in accordance with Part 5 of the Performance Work Statement (PWS).

FOB: Destination

2002 1 Job OPTION Contract Manpower Reporting (CMR)

FFP

Contractor Manpower Reporting (CMR) must be reported by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 5.2.

NOTE: Not to exceed 20 man hours for data collection and report.

OPTION Estimated Cost for War Hazard Losses

FFP

3001 12 Months OPTION Education Administrative Assistant

FFP

The contractor shall provide administrative assistant to the Osan Education Office in accordance with Part 5 of the Performance Work Statement (PWS).

FOB: Destination

3002 1 Job OPTION Contract Manpower Reporting (CMR)

FFP

Contractor Manpower Reporting (CMR) must be reported by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 5.2.

NOTE: Not to exceed 20 man hours for data collection and report.

OPTION Estimated Cost for War Hazard Losses

FFP

4001 12 Months OPTION Education Administrative Assistant

FFP

The contractor shall provide administrative assistant to the Osan Education Office in accordance with Part 5 of the Performance Work Statement (PWS).

FOB: Destination

4002 1 Job OPTION Contract Manpower Reporting (CMR)

FFP

Contractor Manpower Reporting (CMR) must be reported by 31 October of each calendar year during the life of the contract IAW PWS, Paragraph 5.2.

NOTE: Not to exceed 20 man hours for data collection and report.

OPTION Estimated Cost for War Hazard Losses

FFP

PWS

PERFORMANCE WORK STATEMENT (PWS)

Education Administrative Assistant

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide administrative assistant to the Osan Education Office. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: Education Administrative Assistant

1.2 Background: The education administrative assistant assists customers through face-to-face, email, and telephonic communication. Maintains office schedule/calendar, prepares, files and disposes of office correspondence.

Additionally, they pick-up and sort mail, as well as, take and distribute messages. Update office media/forms to ensure current information is distributed to customers. Updates education records, loads degree plans, updates grades, schedules exams, prints Community College of the Air Force progress reports, and completes virtual out-processing of departing Airmen.

1.3 Objectives:

1.3.1 Assist customers within your expertise. Otherwise, refer customers to the appropriate staff for assistance.

1.4 Scope: Customer service duties and education record/web based program updates.

1.5 Period of Performance: The period of performance shall be for one (1) base year, and (4) one year options.

The Period of Performance reads as follows:

Base Year: 21 May 19 to 20 May 20 Option Year 1: 21 May 20 to 20 May 21 Option Year 2: 21 May 21 to 20 May 22 Option Year 3: 21 May 22 to 20 May 23 Option Year 4: 21 May 23 to 20 May 24

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Federal Holidays: The contractor is off the following days:

New Year’s Day Labor Day Martin Luther King Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0900-1400, Monday-Friday except when the Government facility is closed due to federal holidays or national emergencies, administrative closings, or similar Government directed facility closings. The Education Center’s Hours of Operation for customer service is 0900-1500, Monday-Friday and will remain open during the lunch hour. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at building 789, Education Center, Osan AB, Korea.

1.6.6 Type of Contract: The government will award a Firm Fixed Price Type contract.

1.6.7 Security Requirements: The contractor shall be required to obtain base access to Osan Air Base to perform the requirements of this contract. The contractor shall be responsible to submit a base access request letter no later than five (5) calendar after contract awarded. It shall be the responsibility of the contractor to prepare the necessary base access paperwork IAW USFK regulation 190-7, Installation Access Control, and submit it to the COR. USFK regulation 190-7 is available on open source internet https://8tharmy.korea.army.mil/g1/assets/regulations/usfk/USFK-Reg-190-7-Installation-Access-Control-Eng.pdf.

1.6.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys and key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor at the KO’s discretion. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due the Contractor at the KO’s discretion.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys and key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications: The person performing this job will possess 3 years of experience using Microsoft Office products (Word, Excel, PowerPoint, Outlook), and will provide a copy of training certificates. The person performing this job must be able to read, write, speak and understand the English language.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: N/A

1.6.12 Identification of Contractor Employees: N/A

1.6.13 Contractor Travel: N/A

1.6.14 Other Direct Costs: N/A

1.6.15 Data Rights: N/A

1.6.16 Organizational Conflict of Interest: N/A

1.6.17 Phase In/Phase Out Period: N/A

1.6.18 Environmental Controls: N/A

1.6.18.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

1.6.18.2 Notification of Environmental Spills. N/A

1.6.18.3 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable. N/A

1.6.19 SAFETY REQUIREMENTS: In performing work under this contract, the contractor shall:

1.6.19.1 Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

1.6.19.2 Perform work in a safe manner as required by OSHA 2206, General Industry, Occupational Safety and Health Standards (29 CFR 1910) and USFK regulation 201-1, Environmental Governing Standards.

1.6.19.3 Develop and provide at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

1.6.19.4 Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor.

1.6.19.5 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

1.6.19.6 Record and report promptly (within one hour) to the contracting officer or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.6.19.7 In the event of an accident or mishap, take reasonable and prudent action to establish control of the accident or mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident and mishap investigative authority through the contracting officer.

1.6.19.8 If the government elects to conduct an investigation of the accident or mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed.

1.6.19.9 Include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident reporting and investigation.

1.6.20 CONTRACTOR PERSONNEL

1.6.20.1. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

1.6.20.2 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACSC Air Command and Staff College AFIADL Air Force Institute for Advanced Distributed Learning AFIT Air Force Institute of Technology AWC Air War College DANTES Defense Activity for Non-Traditional Education Support

DOD Department of Defense E &T Education and Training ETSC Education and Training Section Chief ETTC Education and Training Team Chief FIOA Freedom of Information Act FOUO For Official Use Only IAW In Accordance With PME Professional Military Education REF Reference SNCOA Senior Non-Commissioned Officer Academy SOS Squadron Officer School TA Tuition Assistance US United States VA Veterans Affairs

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2 Facilities: The government will provide all necessary workspace and access required to fulfill the requirements of this contract.

3.3 Utilities: The Government will provide all utilities.

3.4 Equipment: The Government will provide all office equipment.

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 Base Access: The contractor shall be required to obtain base access to Osan Air Base to perform the requirements of this contract. The contractor shall be responsible to submit a base access request letter no later than five (5) calendar days prior to start this contract. It shall be the responsibility of the contractor to prepare the necessary base access paperwork IAW USFK regulation 190-7, Installation Access Control, and submit it to the COR. USFK regulation 190-7 is available on open source https://8tharmy.korea.army.mil/g1/assets/regulations/usfk/USFK-Reg-190-7-Installation-Access-Control-Eng.pdf.

4.2 Secret Facility Clearance: Must maintain access to the base.

4.3. Materials: N/A

4.4. Equipment: N/A

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for Administrative Assistant by performing the following tasks:

a. Verbally greet all customers entering the Education and Training Center and assist signing them in within 3 minutes of arrival.

b. Direct customers to appropriate staff personnel for specific inquiries within 10 minutes after signing in.

c. Assist customers and college representatives reserve classrooms located in facilities 787 and 788 within 2 business days of the classroom reservation request.

d. Assist customers sign-out/in classroom support equipment/materials, using applicable tracking tool with 100% accountability.

e. On a monthly basis, or as needed, update/restock office handouts/brochures using Microsoft Word, Publisher, Excel, and PowerPoint to ensure current/accurate information is provided to customers.

f. Assist customers with in/out-processing via the automated vMPF tool 30 days prior to member’s DEROS month.

g. Assist staff personnel update individual education records to include; load degree plans, post grades, schedule exams, and print Community College of the Air Force (CCAF) progress reports within 2 business days upon receipt of request for action.

h. Bi-annually provide general administrative support to execute CCAF commencement ceremony.

5.2. CONTRACT MANAGEMENT REPORTING: Contractor Manpower Reporting (CMR) Requirement

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Education Administrative Assistant Services, Osan AB via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/.

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement) include PWS para reference

Standard (Identify how a performance objective should be measured. I.E. –How and when will I know that the outcome has been satisfactorily achieved?)

Performance Threshold This is the maximum error rate.

Method of Surveillance

PRS # 1.

Contractor will sign-out/in classroom support equipment/materials, using applicable tracking tool with 100% accountability. (paragraph 5.1.d)

The contractor will be evaluated from a quarterly random sampling with a 100% accountability of all loaned support equipment.

100% accountability of all loaned support equipment.

100% Inspection

PRS # 2

Contractor shall refer customers to appropriate staff members for assistance. ( paragraph 5.1.b)

The contractor will be evaluated from an electronic survey system. Survey is offered to every member who enters the education center via ICE.

No more than 2 negative customer feedbacks within a 90 day period

Customer Feedback - ICE

PRS # 3

Contractor will manage and complete virtual out-processing via (vMPF).

(paragraph 5.1.f)

The contractor will be evaluated on a quarterly basis to ensure member’s records are cleared via vMPF NLT 30 days prior to

DEROS.

No more than 1% of records will be delayed from clearance.

Periodic Inspection

PRS # 4

Contractor shall manage and coordinate classroom assignments. (paragraph 5.1.c&d)

The contractor will be evaluated monthly to ensure classrooms are scheduled within 2 business days of the reservation request.

No more than 2 customer complaints of delayed or incomplete classroom reservation requests.

Random Sampling / Customer Feedback - ICE

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 N/A N/A N/A Government 0003 N/A N/A N/A N/A 1001 Destination Government Destination Government 1002 N/A N/A N/A Government 1003 N/A N/A N/A N/A 2001 Destination Government Destination Government 2002 N/A N/A N/A Government 2003 N/A N/A N/A N/A

3001 Destination Government Destination Government 3002 N/A N/A N/A Government 3003 N/A N/A N/A N/A 4001 Destination Government Destination Government 4002 N/A N/A N/A Government 4003 N/A N/A N/A N/A

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 21-MAY-2019 TO

20-MAY-2020

N/A 51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

784-9193

F3J3SG

0002 POP 21-MAY-2019 TO

20-MAY-2020

N/A (SAME AS PREVIOUS LOCATION)

0003 N/A N/A N/A N/A

1001 POP 21-MAY-2020 TO

20-MAY-2021

N/A 51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

784-9193

1002 POP 21-MAY-2020 TO

20-MAY-2021

N/A (SAME AS PREVIOUS LOCATION)

1003 N/A N/A N/A N/A

2001 POP 21-MAY-2021 TO

21-MAY-2022

N/A 51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

784-9193

2002 POP 21-MAY-2021 TO

20-MAY-2022

N/A (SAME AS PREVIOUS LOCATION)

2003 N/A N/A N/A N/A

3001 POP 21-MAY-2022 TO

20-MAY-2023

N/A 51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

784-9193

3002 POP 21-MAY-2022 TO

20-MAY-2023

N/A (SAME AS PREVIOUS LOCATION)

3003 N/A N/A N/A N/A

4001 POP 21-MAY-2023 TO

20-MAY-2024

N/A 51 SVS/SVMG BASE LIBRARY

BASE LIBRARY

OSAN APO AP 9627

784-9193

4002 POP 21-MAY-2023 TO

20-MAY-2024

N/A (SAME AS PREVIOUS LOCATION)

4003 N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-20 Predecessor of Offeror JUL 2016 52.209-7 Information Regarding Responsibility Matters OCT 2018 52.209-9 Updates of Publicly Available Information Regarding

Responsibility Matters

OCT 2018

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.217-5 Evaluation Of Options JUL 1990 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.237-3 Continuity Of Services JAN 1991 52.244-2 Subcontracts OCT 2010 52.245-1 Government Property JAN 2017 52.246-4 Inspection Of Services--Fixed Price AUG 1996 252.201-7000 Contracting Officer's Representative DEC 1991 252.216-7003 Economic Price Adjustment - Wage Rates or Material Prices

Controlled by a Foreign Government

MAR 2012

252.222-7002 Compliance With Local Labor Laws (Overseas) JUN 1997 252.225-7041 Correspondence in English JUN 1997 252.225-7043 Antiterrorism/Force Protection Policy for Defense

Contractors Outside the United States

JUN 2015

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

DEC 2018

252.232-7008 Assignment of Claims (Overseas) JUN 1997 252.233-7001 Choice of Law (Overseas) JUN 1997 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.245-7001 Tagging, Labeling, and Marking of Government-Furnished

Property

APR 2012

252.247-7013 Contract Areas of Performance DEC 1991

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (DEVIATION 2018-O0018) (OCT 2018)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding the micro-purchase threshold and offers at any dollar value if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

See below Addendum to FAR 52.212-2 Evaluation - Commercial Items (Oct 2014)

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

ADDENDUM TO FAR 52.212-2 EVALUATION – COMMERCIAL ITEMS (OCT 2014)

Award will be made to the responsible offeror submitting the Lowest Price Technically Acceptable (LPTA) offer that satisfies all terms and conditions of the solicitation. Offers will be evaluated for acceptability, but not ranked using the non-price factors/subfactors. All non-price factors and subfactors will be rated as either “acceptable” or “unacceptable”. In order to be considered for award, there must be an “acceptable” rating in every non-price factor/subfactor. In other words, a rating of “unacceptable” for any factor or subfactor will result in the entire non-price proposal being rated “unacceptable”.

The following rating will be used in evaluating all non-price factors and subfactors

Technical Ratings Rating Description

Acceptable Proposal submitted with all required documentations meets the minimum requirements of the solicitation.

Unacceptable Proposal submitted with all required documentations DOES NOT meets the minimum requirements of the solicitation.

I. FACTOR A – TECHNICAL: Each sub-factor will be rated either acceptable or unacceptable. A rating of unacceptable for any sub-factor will result in an overall unacceptable rating. If an offeror fails to meet the minimum requirements outlined in one of the below subfactors, overall proposal will be rated “unacceptable” and will not be eligible for award.

Sub-factor 1. Prior Experience: The offeror shall submit resume with at least three (3) year of experience in Administrative Assistant within the last ten (10) years. Document of prior experience shall clearly identify the information required below:

(1) A description of qualifying work experience

(2) Length of contract/project (year/month/date – year/month/date)

(3) Company Name/Employer and Phone number of POC of Client

Sub-factor 2. License/Certificate of training: The offeror shall provide a copy of training certificates for Microsoft Office products (Word, Excel, PowerPoint, Outlook).

II. FACTOR B. Price Proposal:

1. The Offeror shall provide complete price proposal to include:

(a) Schedule of Services (CLINs) of the solicitation for all five (5) years.

(b) Prices shall be in local currency (Korean Won).

(c) Any escalation in option year pricing shall be identified.

2. Proposed price will be evaluated to determine if the estimate is complete, balanced, and reasonable.

The pricing proposals will be evaluated in accordance with FAR 15.404-1 (b).

(1) Completeness. The offeror shall complete the pricing information for all CLINs identified for base period plus four (4) options (five (5) years). Any underlying assumptions including proposed escalation rates between the 1st and subsequent periods shall be clearly explained.

(2) Price Reasonableness. Price should also reflect fair market value and be reasonable when compared to the independent Government estimate, current market prices for same or similar services and/or when compared among other technically acceptable offerors.

(3) Unbalanced Pricing. As part of the price evaluation, proposals will be reviewed to identify any unbalanced pricing. IAW FAR 15.404-1(g) (3), Unbalanced Pricing, a proposal may be rejected if the Contracting Officer determines the lack of balance poses an unacceptable risk to the Government.

(4) Price is not scored. The Government will review the price proposal to determine the extent to which it is reasonable, and consistent with the technical proposal. The lowest price for award purposes will be the combined total of the effective period of five (5) years from the date of award. Price must include all CLINs as listed on the Price Schedule. The Government intends to evaluate proposals and award a contract without discussions. Therefore, Offerors are instructed that submitted proposals should contain their best pricing.

(5) FAR Clause 52.217-8, Option to Extend Services: As part of price evaluation, the Government will evaluate its option to extend services (FAR Clause 52.217-8 - Option to Extend Services) by adding one-half of the Offeror’s final option period prices to the Offeror’s total price. Thus, the Offeror’s total price for the purpose of evaluation will include the base period, 1st option, 2nd option, 3rd option, 4th option, and one-half of the 4th option. Offerors are required only to price the base and four (4) options. Offerors shall not submit a price for the potential one-half year extension of services period. The Government may determine that an offer is unacceptable if the option prices are unrealistic. Evaluation of options shall not obligate the Government to exercise the option(s).

End of ADDENDUM to FAR 52.212-2 EVALUATION-COMMERICAL ITEMS (OCT 2014)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (OCT 2018)

ALTERNATE I (OCT 2014)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically in the System for Award Management (SAM) accessed through https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u)) of this provision.

(a) Definitions. As used in this provision--

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror.