MFD_Maintenance__SOW.PDF

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Service and Maintenance Agreement for Multifunctional Device
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W90MAT9137KJ23
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STATEMENT OF WORK (SOW)

Multifunctional Device (MFD) Maintenance and Related Services Acquisition

C.1. GENERAL

C.1.1. Purpose/Objective. The purpose of this SOW is to establish the requirements and capabilities for the maintenance of a USASOC School House Fort Bragg one (1) MFD (Bizhub 754e copier), to include accessories, supplies, and associated support services. For the purpose of this SOW, MFDs are defined as office machines with copy, print and/or scan capabilities.

C.1.2. Scope of Work. To fulfill the requirements of this effort, the Contractor shall provide the following services:

1. Maintenance of MFD equipment, accessories, maintenance plans and associated consumable supplies. The service and maintenance agreement shall include: toner, drums and consumables, preventive maintenance kits, machine parts and labor costs, scheduled maintenance checks, and normal service calls. Emergency service calls require no later than a 4 hour response time.

Maintenance agreement is for 4 years with 768,000 copies per year.

The Contractor shall furnish all labor, transportation, parts, equipment and all required supplies (except paper, staples and binding tape), necessary for continued operation of digital MFDs as defined herein except as specified as Government furnished services. This contract includes maintenance, repair, hard drive removal, training and diagnostic service calls to USASOC School House.

C.1.3. Networking Standards. Not applicable. This device is a stand-alone copier and will not be connected to a network now or in the future.

C.1.4. Common Access Card (CAC)/Public Key Infrastructure (PKI). Not applicable. This device is a stand- alone copier and will not be connected to a network now or in the future.

C.1.5. Place of Performance.

C.1.5.1. The contractor shall provide services to the Special Warfare Medical Group (Airborne) building 5- 3845, Combat Medic Drive, Fort Bragg, NC.

C.1.6. Hours. Supplies and/or services shall be performed during normal duty hours for the specified Government location, Monday through Friday, excluding weekend and Federal holidays, unless otherwise stated.

C.1.6.1. Normal duty hours are from 8:00am to 5:00pm Monday through Friday, excluding weekends and Federal holidays.

C.1.6.2. Emergency hours - Contractor shall provide on-call emergency requirements between 5:00PM to 8:00AM as needed in accordance with C.13.1.1. - Full Service Maintenance Plans. All calls outside normal duty hours shall be coordinated with Contractor and end user in advance of contractor arriving on site.

C.1.7. Primary/Alternate Point of Contact (POC). The Contractor shall designate, at a minimum, a single individual and alternate to act on the Contractor’s behalf and be responsible for overall management and performance of this requirement (i.e., a Contract or Program Manager). The Contractor’s POCs shall be responsible for working with the Government to resolve systemic and recurring issues affecting customer satisfaction. A list of POCs shall be provided to the Government and updated as changes occur. The POC structure shall be coordinated and mutually agreed upon with the Government and modified as needed during performance. Additionally, the Contracting Officer and Government Point of Contact shall be provided a list of key personnel involved in the execution of the contract when the order calls for maintenance plans. All reports will include contact information, to include telephone, fax and email and identify their responsibilities for execution of the contract.

C.2. CONTRACTOR REQUIREMENTS.

C.2.1. Vehicle Requirements. The Contractor shall fully comply with the vehicle registration requirements regarding Contractor-owned and Contractor employee privately owned vehicles (POVs) as set forth in Army regulations. All vehicles, including those with passes or decals, are subject to random search at any time. The installation Army Motor Vehicle Traffic Regulation, AR 190-5 is available for download at the following website: https://www.apd.army.mil/pdffiles/r190_5.pdf.

C.2.1.1. Fort Bragg/Pope Army Airfield Access Control: All non-Dodd visitors operating a noncommercial vehicle will need to proceed to the All-American Visitor Center (VCC) located on All- American Freeway to be processed for a visitor pass. As part of this process, a National Criminal Information Center (NCIC) check will be conducted for all persons in each vehicle entering post. Non- DoD visitors will no longer be able to enter Fort Bragg by way of the Knox Street, Randolph Street or Longstreet Road Access Control Points without first obtaining an Automated Installation Entry (AIE) card or pass. All commercial vehicle operators will need to enter the Knox Street Truck Plaza to have their vehicle inspected and processed for an AIE pass. Checks will also be conducted for all persons in vehicles entering through the Truck Plaza. The Longstreet ACP will remain a 24-hour alternate truck plaza as long as all personnel in the commercial vehicle have either a current AIE badge or pass. The Honeycutt Road ACP will accept commercial vehicle traffic from 9 p.m. until 5 a.m., Monday through Friday and 1 p.m. until 5 a.m., Saturday and Sunday as long as all personnel in the commercial vehicle have either a current AIE card or pass. These processes will not affect government contractors or personnel that already possess a current AIE card or pass from entering post in a non- commercial vehicle. Passes for non-DoD ID card holders can be obtained for up to 10 days; DoD-sponsored visitor passes are available for up to 30 days. Potential entrants must have valid government issued identification, valid vehicle registration and know their Social Security Number.

C.2.1.2. The Contractor must pre-screen applicants using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements.

The vendor must ensure that the applicant has two valid forms of government issued identification. If any of the seven disqualifying factors below are identified on a Criminal Background History Check (CBHC), the subject of the CBHC in question will be denied access/entry to the installation.

a. If US citizenship, immigration status cannot be identified;

b. Social Security Account Number cannot be determined;

c. wanted by federal or civil law enforcement authorities (regardless of offense/violation, (i.e., and "order to arrest" has been issued by a judge);

d. convicted of firearms or explosives violation within the past three years;

e. incarcerated for 12 months or longer within the past three years (regardless of offense/violation);

f. convicted of espionage, sabotage, treason, terrorism or murder, any conviction of sexual assault, armed assault/robbery, rape, child molestation, drug possession with intent to sell, or drug distribution within the past 10 years; or name listed on any federal agency's "watch list" or "hit list" for criminal behavior or terrorist activity.

C.2.1.3. CBHC are not required for contractors, subcontractors, or their employees if they have a current, favorable government personnel security background investigation that is electronically available and verifiable through the Joint Personnel Adjudication System (JPAS).

C.2.1.4. All contractor employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials. The Vendor will coordinate with the COR and/or the facility security office for access when required. (Use when security clearances are not required, i.e. facility repair or construction).

C.2.2. Hardware Requirements. The Contractor will be responsible for placement of appropriate equipment to meet the office processing needs at the individual Army site.

C.3. GOVERNMENT PROVIDED RESOURCES.

C.3.1. Facilities. The Government will not provide an office space or work area on post. The Government will provide adequate electricity to accommodate the machines provided and will provide a network receptacle within 25 feet of the device location. MFDs shall not be electrically shared with other appliances (refrigerators, microwaves, and power strips). The Government does not provide surge protection.

C.3.2. Personnel Access. The Government will provide the Contractor access to installation sites for the purpose of evaluating environment, power, and safety requirements prior to installation. To arrange for a site visit, the Contractor shall contact the Government Point of Contact.

C.3.3. Government Stickers/Decals. The Government may furnish stickers to the Contractor to affix to equipment or may directly affix stickers to equipment that will not affect the equipment performance.

Stickers may be for any informative reason or notification. When required, the Contractor shall affix furnished, imprinted stickers/decals to the front of each machine that includes the: (1) contract number under which the machines are assigned, (2) the machine serial number, and (3) the phone number to call for service.

C.4. TECHNICAL REQUIREMENTS/SPECIFICATIONS. The MFDs, and all associated services and products under this maintenance contract, shall comply with all of the general requirements stated below, as well as those specific requirements applicable to the equipment capability levels described herein.

C.5. RESERVED

C.6. RESERVED

C.7. RESERVED

C.11. ADDITIONAL INFORMATION.

C.11.1. Offerings. The Contractor shall provide pricing for the maintenance plan with supplies, hard drive removal and miscellaneous supplies that will be available at all locations serviced. Additional discounts may be offered at the time specific proposals are generated in response to individual contract solicitations.

C.11.2. Full Operational Capability (FOC) Demonstration. The Contractor must demonstrate to the Government that equipment is fully operational in accordance with the Government’s requirements, equipment specifications, intended purpose, and operator instructions and manuals. The Network Enterprise Center (NEC) may require a pre- network connectivity check prior to connecting the MFD(S) to the network.

C.13. MAINTENANCE. The Contractor shall offer full service maintenance plans and full service maintenance plans with consumable supplies for purchase by the Government for all equipment offered for purchase under this contract and shall conform to the requirements identified below.

C.13.1. Full Service Maintenance Plans. Under the Full Service Maintenance Plan, the Contractor shall provide all normal, routine, periodic, and preventative maintenance. The Contractor shall provide repair services on an as needed basis. The Full Service Maintenance Plan includes photoreceptor drum replacements and required PM/maintenance kits, but does not include consumable supplies such as toner, developer, cleaning rollers, filters, webs, staples or paper. The Contractor shall have a service technician arrive at customer location within 8 business hours of issue notification, if a remote attempt to resolve the issue has failed. Remote attempts should last no longer than 30 minutes. Resolution shall occur within 24 hours. After 72 hours, if the problem still persists, the Contractor shall provide replacement equipment.

C.13.1.1. Annual Service. The Contractor will provide, at a minimum, one yearly service call for each device as a Preventive Maintenance (PM) service to ensure that equipment is maintained to factory standards and in good working condition. Maintenance shall be in accordance with the manufacturer's recommendations and will be equal to the maintenance that is provided to commercial customers for the same models of equipment. The Contractor may perform yearly PM in concert with a repair service request, provided it is performed within the 12 month timeframe and meets the intent of a scheduled PM.

The Contractor will maintain accurate records when each PM is performed on each machine.

C.13.1.2. Device Availability. The Contractor is expected to maintain the equipment and have available adequate spare parts to ensure a 90% availability rate for all maintained equipment. The failure of any particular MFD to achieve a monthly availability of 90% shall entitle the Government to unilaterally take credit against the monthly billing for the time the equipment is not available. MFD downtime for the purpose of this contract is defined as the failure of a MFD to perform a major function, such as produce acceptable copies, print jobs, and/or scans in black and white or color, due to a hardware or software malfunction or loss of alignment or adjustment. The non-operation of minor accessories and options such as the ability to collate, zoom, reduce originals, etc, shall not be considered downtime for the purpose of determining availability. Failure of the operator to resolve issues affecting the ability to perform a major function that’s covered by operator procedures in the operator manual shall not constitute downtime.

C.13.1.3.1 Computing Availability. Availability is always based on 8 hour (8AM to 5PM) operational days at the site of the MFD, Monday through Friday, excluding Federal Holidays. Therefore, the total available hours for the MFD in the month of Jul 2010 would be computed by counting all of the workdays (21) and multiplying by 8 hours, which computes to 168 hours (8 X 21 = 168). Downtime starts when the repair call is placed to the Contractor’s designated repair center for the MFD. Example: A device is reported non-operational at 3 PM local time on Friday, July 2, 2010 and the Contractor responds on Tuesday, July 6, 2010 at 10AM and diagnoses the problem. Parts are required and the Contractor places an order for the parts and then returns on Thursday, July 8, 2010 with the required parts and restores the equipment to full operation at 11 AM local time. 21 hours of downtime would be accumulated ((2-hours on 2 Jul, 8-hours on 6 and 7 Jul and 3-hours on 8 Jul (2+8+8+3=21)). Availability is computed as follows 168 total hours -21 unavailable hours = 147/168 or 87.5%.

C.13.1.3.2. Deductions for Not Achieving Required Availability. The Government shall be entitled to unilateral invoice deductions when required availability rates are not achieved, except where gross negligence or willful misconduct on the part of the Government or its employees caused the downtime.

Authorized deductions shall be calculated as follows:

a. Reserved.

b. Maintenance of Government Owned Equipment. When the Contractor fails to attain required availability rates for Government purchased equipment, the Government shall be entitled to deduct a portion of the monthly maintenance charge equal to 5% of the monthly maintenance charge for every 1% below the standard. For instance, as in the example for leases, the Contractor failed to attain the standard by 2.5%, therefore the Government would be entitled to a deduction of 12.5% from the monthly maintenance charge for not attaining availability standards.

C.13.1.3.3. Chronic Problematic Equipment. If the Contractor is unable to attain required availability rates for leased MFDs for 3 months in any 6-month period the Government may, at its option, request a replacement MFD. Requests for replacement equipment shall be made through the Ordering Contracting Officer for the contract. A replacement device shall be delivered within 30 days of the Government’s request for replacement, unless an alternate delivery date is proposed and accepted by the Government.

C.13.2. Full Service Maintenance with Supplies. Under this plan, in addition to the services and supplies rendered under the Full Service Maintenance Plans described above, the Contractor shall provide all consumables (except paper, transparencies, staples and binding tape) to include, toner, developer, dry ink, cleaning rollers, filters, and webs. Supplies shall be provided by standard ground delivery service after receipt of a verbal order from the Government Point of Contact as identified by the Ordering Contracting Officer for the contract. The Government will identify the location and serial number for the MFD for which the supplies are being ordered.

C.13.3. Parts/Supplies Availability. The Contractor shall have an inventory of parts and consumable supplies in quantities sufficient to effectively service the resulting contract. The Contractor must have an internal inventory system and delivery system for the parts and consumable supplies. The inventory and delivery system must be sufficient to service the contract in accordance with maintenance and repair requirements and supply requirements to cover normal wear and replacement parts, any factory retro-fits, upgrades or parts identified by the factory that have limited service life.

C.14. SUPPLIES AND CONSUMABLES. The Contractor shall provide all supplies and consumables, except paper, ink/toner and transparencies, required for the operation of the MFDs under this contract.

C.15. TRAINING AND TECHNICAL SUPPORT

C.15.1. Familiarization Training. With the purchase of the MFD included under this contract, the Government shall be entitled to 1-hour of hands on familiarization training for its personnel. This training shall cover the basic operation of the MFD and its accessories, such as the procedures for clearing paper jams and the replacement of consumables. The training should be geared for personnel with a basic understanding of the device who will then pass on the knowledge to other users. The number of Government personnel in attendance will be appropriate to the device and the space available for personnel to view the instruction. In the case of large contracts, the Contractor may make as many sessions available as required, based on the number of MFDs ordered and the availability of Contractor trainers and Government attendees.

C.15.2. Technical Support. The Contractor shall provide a toll-free telephone number for technical support (HELP DESK), available during normal duty hours for the specified Government location, Monday through Friday, excluding weekend and Federal holidays, unless otherwise stated per individual requirement, dedicated to this requirement (separate from the commercial technical support available to the public). A caller will not be "on hold” for more than three minutes before leaving a message or speaking with a representative. The caller will receive a return call from a representative for resolution within 15 minutes should a message be left with an answering device/service. Remote attempts to correct an issue shall last no longer than 30 minutes. If resolution is not reached via remote means, an On-Site Technician shall respond to the customer location to repair the issue.

C.16. MFDs THAT PROCESS SENSITIVE UNCLASSIFIED, PERSONAL, AND HIPPA INFORMATION. The Contractor shall identify whether the MFD offered for purchase under this contract contain internal hard drives or other components with non-volatile storage. If the device has a hard disk, the device will have a mechanism to lock and prevent access to the hard disk. These components must be purged/destroyed/retained in government ownership as they may contain PII. Often, unclassified applications involve personal, medical or other sensitive applications where stored images on hard drives or other components with non-volatile storage create unintentional release vulnerabilities.

Devices with hard disks, will be configured to erase the files stored on the disk after each print, scan, copy or fax job. The Government must consider these vulnerabilities in making any business decisions whether to buy or lease MFDs.

C.16.1. If the MFD utilizes a hard disk or other data storage device for the storage of data during the operation of any of the functions (print/copy/scan), it must have the capability to fully erase the data once the job is complete according to Army hard disk sanitization standards, AR 380-19, appendix E.

Additionally, if hard drives are removable, without requiring MFD disassembly, a locking mechanism with a key is required to prevent unauthorized access.

C.18. DELIVERABLES

Item or Task SOW Paragraph

Format Completion / Due Date

Safety Plan C.20 Approved Contractor Format Within 15 days of Award of Basic IDIQ contact.

Safety Plan shall be submitted to the Procuring Contracting Officer

C.19. ENVIRONMENTAL AND OSHA REQUIREMENTS. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with the requirements of the contract shall be immediately brought to the attention of the Contracting Officer for final resolution. The Contractor shall notify the Contracting Officer in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the Ordering Contracting Officer to halt any and all Contractor performance until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. The Contractor shall comply with Occupational Safety and Health Act (OSHA) and all pertinent provisions of the publication 29 CFR 1910. The Contractor shall submit the safety plan to the Contracting Officer within 15 days of contract award to outline the Contractor’s methodology and the content of specific safety programs for ensuring the requirements of the contract are fulfilled. This plan shall comply with applicable OSHA requirements.

C.20. EQUIPMENT SAFETY.

C.20.1. All equipment delivered in the performance of this contract shall be kept intact and in good repair at all times. The Contractor shall comply with OSHA requirements and pertinent provisions of the publication, Safety and Health Requirements, EM 385-1-1, Department of the Army, Corps of Engineers.

C.20.2. All equipment used under this contract may be inspected by the Government Point of Contact prior to its use. If, at any time, the equipment is deemed unsafe or unserviceable by the Ordering Contracting Officer or the Government Point of Contact, the Contractor shall remove equipment from the work site immediately and have it repaired to a safe and operable condition. The Government does not assume and hereby specifically disavows any duty to inspect the equipment in order to assure safe operation. The Contractor or sub- Contractor(s) at any tier are at all times responsible for assuring equipment is in a safe and serviceable condition and shall perform all tasks in a safe, responsible manner.

C.22. PERSONNEL SAFETY.

C.22.1. The Contractor shall perform work requirements in a manner to protect building occupants from any harm or injury. Work shall be scheduled to afford this protection.

C.22.2. The Contractor shall immediately correct safety deficiencies upon notification of the deficiencies by the Government Point of Contact and shall, upon notification, identify the corrective action to be taken and the completion date.

C.22.3. When within Contractor’s control, the Contractor shall not leave equipment unattended while in use or unsecured while being stored at the work site.

C.22.4. The Contractor shall have personnel trained and capable of dealing with minor personnel injuries. In addition to this, each crew of workers shall be provided with first aid kits complying with OSHA and other Federal and State requirements to care for minor injuries normally sustained by personnel performing services on digital MFDs.

C.22.5. The Contractor shall submit in writing to the Ordering Contracting Officer, or Government Point of Contact, and the local post/installation Safety Officer, the events and facts applicable to all accidents or injuries to Contractor personnel while on Government installations or in a duty status anywhere. The written report shall be in the form of a completed DA Form 285, U.S. Army Accident Investigation Report, and shall be submitted to the Government within three (3) working days after action or injury.

C.23. SECURITY REQUIREMENTS. Access to classified information is not a requirement of the contract. However, due to the sensitive nature of equipment and data present in particular areas, the Contractor may be obligated to obtain and maintain special badges for all personnel associated with the contract. The badge must contain, at a minimum, the employee’s name and company affiliation. Access to sensitive areas must be coordinated with the site POC. The Contractor shall require their employees wear issued ID badges visibly when performing work at Government workplaces.

C.24. BUILDING ACCESS. Access to buildings should be coordinated through the Government Point of Contact.

C.25. NON-NETWORK DIGITAL EQUIPMENT. Non-networked Digital Equipment provided under this program must meet DoD security accreditations, or obtain appropriate certification from the installation’s Information Assurance/Security officer.

C.26. CONTRACTOR INVOICES. The Contractor shall submit itemized invoices in accordance with the instructions contained in individual contracts. The below are general requirements applicable to all orders.

C.26.1. Invoices for Equipment Sales. All invoices for equipment sales will include contract number, model and serial number for each MFD and all accessories. The Contractor shall certify on the invoice that the Full Operational Capability Demonstration has been performed on the delivered equipment and identify that the required familiarization training was accomplished or declined.

C.26.2. Invoices Maintenance Plans. The Contractor shall submit the invoices by the 10th working day of the month for the previous monthly invoice period. All invoices for maintenance plans shall identify the contract number and provide billing period, MFD model number, serial number, location, and meter readings, volume band, overage charges and any adjustments. If the Contractor is unable to obtain meter readings from the POC in time to prepare the invoice, the reading may be estimated, but will be adjusted when actual readings resume.

C.26.2.1. Meter Reading. The contractor shall be responsible for taking meter readings monthly at each MFD site. Meter readings shall be taken within the first ten (10) days of the month for previous month’s service and taken by contractor personnel only. The copy volumes collected by the contractor shall contain the following data: date, machine serial number, assigned ID number, meter reading, “unusable copies” count, the number of copies used during service calls, and a customer printed name, customer phone number and customer signature. The contractor is required to keep documented proof of each meter reading for each MFD.

WIDE AREA WORKFLOW (WAWF). The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports. Pursuant to DFARS 232.7002, Contractors shall submit payment requests and receiving reports in electronic form. When the Government Purchase Card is used as method of payment, only submission of the receiving report in electronic form is required.

CONTRACT ADMINISTRATION DATA

1.0. CONTRACT ADMINISTRATION. All contract administration will be effected by the Contracting Officer. Only the Contracting Officer can direct or approve a change that increases/decreases the price or scope of this contract. Changes in or deviation from the SOW shall not be effected without written modification to the contract executed by the Contracting Officer assigned for task order administration.

2.0. GOVERNMENT POINT OF CONTACT.

2.1. The Contracting Officer will designate individuals to act as the Government Point of Contact (POC) under this contract. The POC will not be authorized to change any of the terms and conditions of the contract.

2.2. The POC will act in a liaison capacity to coordinate activities between the contractor and the Government as required in the performance of the work under this contract. The Contracting Officer may also designate Property Administrators by letter with an information copy of such letter to the contractor.

2.3. No oral statements of any person will in any manner or degrees modify or otherwise affect the terms of this contract. The Contracting Officer is the only person authorized to approve changes in any of the requirements satisfied through this contract; notwithstanding any provisions contained elsewhere in this contract, the said authority remains solely with the Contracting Officer.

3.0. INVOICES AND PAYMENT.

3.1. Invoicing.

3.1.1. The contractor shall submit one (1) monthly invoice via Wide Area Workflow (WAWF). The one invoice shall detail the USASOC compliment of CLINS. The Government will only process those invoices for actual cost incurred for the previous month under the terms of this contract.

3.1.2. Wide Area Work Flow (WAWF) Registration and Invoicing is incorporated in accordance with DFARS Clause 252.232-7003. The WAWF application allows DoD vendors to submit and track Invoices and Receipt/Acceptance documents electronically. To use WAWF, contractors must enroll at the WAWF site and verify their computer system compatibility. Vendor/contractor registration information is at: https://wawf.eb.mil/vreg.htm and User training is at:

https://www.wawftraining.com/

3.1.3. The Government will be using WAWF to accept/approve invoices and receiving reports. Payment will not be made unless and until both the contractor and the Government WAWF submissions are submitted and processed correctly. Contractor invoices must reflect the contract line item numbers (CLINs) contained in the contract. Proper invoices also must reflect the prices stipulated in the contract and the service or supply must be delivered, inspected and accepted. No direct billing registration in WAWF is authorized.

3.1.4. WAWF Document Routing Information (This information is to be provided in the contract award documents).

3.1.5. Payment and receipt information can be accessed using the DFAS web site at http://www.dfas.mil/money/vendor. The purchase order/contract number or invoice number will be required to inquire about the status of your payment.

4.0. INSPECTION AND ACCEPTANCE.

4.1. Inspection. Inspection and acceptance of contractor performance, reports, and other deliverables required under this contract will be performed at the delivery location. The COR is responsible for inspection and acceptance of required maintenance and supplies under the contract. In accordance with FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items, the Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance.

4.2. Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of the contract. Acceptance of a service shall only take place after satisfactory completion of the Full Operational Capability (FOC) Demonstration and inspection of all applicable stickers/decals necessary for this contract to be successful.

5.0. INSURANCE.

a. General: In accordance with FAR clause 52.228-5, Insurance – Work on a Government

Installation, the contractor shall secure, pay the premiums for and keep in force until the expiration of this contract, and any renewal thereof, adequate insurance to specifically include liability assumed by the contractor under this contract. The contractor shall maintain the following types of insurance and coverage listed below:

b. Insurance types and minimum amounts:

(1) Workmen's compensation insurance as required by the laws of the State.

(2) Comprehensive bodily injury liability insurance with limits of not less than $500,000 for each accident.

(3) Property damage liability with a limit of not less than $100,000 for each accident.

(4) Automotive bodily injury liability insurance with limits of not less than $200,000 for each person and $500,000 for each accident, and property damage liability insurance, with a limit of not less than $40,000 for each accident.

c. The contractor shall secure, pay the premiums for and keep in force until the expiration of this contract, and any renewal thereof, adequate insurance to specifically include liability assumed by the contractor under this contract. The contractor shall maintain the following types of insurance and coverage listed below:

(1) Comprehensive general liability; $100,000 per person and $500,000 per accident for bodily injury. No property damage general liability insurance is required.

(2) Automotive Insurance; $200,000 for each person and $500,000 for each accident for bodily injury and $20,000 per accident for property damage. Comprehensive form of policy is required.

(3) Standard Workmen’s Compensation and Employers Liability Insurance (or where maritime employment is involved, Longshoremen’s and Harbor Worker’s Compensation Insurance, FAR clause 52.228-3 and 4) in the minimum amount of $100,000. Regarding FAR clause

52.228-8, Liability and Insurance —Leased Motor Vehicles, the contractor shall secure, pay the premiums and keep in force until the expiration of this contract, and any renewal thereof, adequate insurance to specifically include liability assumed by the contractor under this contract for $200,000 for each person and $500,000 for death or bodily injury and $20,000 per occurrence for property damage or loss. Comprehensive form of policy is required.

d. The contractor shall agree to insert the substance of these clauses in all sub-contracts hereunder.

6.0. WORK ON A GOVERNMENT INSTALLATION. In performing work under this contract on a Government installation or in a Government building, the contractor shall fully comply with local military installation, city, state, and federal laws, regulations and/or ordinances pertinent to performance of the contractual services. The contractor is responsible for the performance and conduct of his/her employees at all times while on the installation for the purpose of performing work under this contract. The Installation Commander may, at his/her discretion, bar an individual from the installation pursuant to 18 U.S.C. 1382. Such removal shall not excuse delay or failure to perform work as required. Additionally, the contractor shall:

a. Conform to the specific safety requirements established by this contract;

b. Observe all rules and regulations issued by the installation Commanding Officer pertaining to fire, safety, security, sanitation, severe weather, admission to the installation, and conduct not directly addressed in this contract;

c. Take all reasonable steps and precautions to prevent accidents and preserve the life and health of the Government and contractor personnel.

d. Take such additional immediate precautions as the Contracting Officer or COR may reasonably require for safety and accident prevention purposes;

7.0. ANTITERRORISM/OPERATIONS SECURITY

a. All contractor employees, including subcontractor employees, requiring access to an Army or USSOCOM controlled installation, facility, or area shall comply with applicable security policies and procedures (provided by the government representative). This includes policies pertaining to the use or prohibition of electronic recorders, devices, cameras, etc. If the Contractor is required to take photographs or videos on a Government Installation, the Contractor must obtain written permission from the Senior Commander. The contractor shall also provide all information required for background checks to meet installation and facility access requirements to be completed by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, USSOCOM, USASOC and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

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