Teleco PWS 2025_26.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

Telecommunications Services in Bismarck, Fargo, Valley City and Grand Forks, ND

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Telecommunication Central Services Bismarck, Fargo, Valley City and Grand Forks, ND. The services requested do not include any maintenance contracts for government owned equipment. The contractor shall perform to industry standards in this contract, as defined in this PWS.

1.1.1 Objectives: Reserved

1.2 Background: Historically this has been a Base plus option years Award, but due to technology advancement, telecommunications companies are not willing to award more than one year at a time for these services. See locations below:

BISMARCK

Fraine Barracks, BLDG 50, 50 Fraine Barracks Lane, Bismarck, ND 58506

Raymond J. Bohn Memorial Armory, 4200 Miriam, Bismarck, ND 58506

Army Aviation Support Facility, 3406 Airway Ave, Bismarck, ND 58554

FARGO

Fargo Armed Forces Reserve Center, 3920 31ST NW, Fargo, ND 58102

GRAND FORKS

Grand Forks Army National Guard Armory, 1501 S. 48th Street, Grand Forks, ND 58208

VALLEY CITY

Valley City Army National Guard Armory, 747 7th Street SE, Valley city, ND 58702

1.3 Period of Performance: One Year

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide customer support and technical assistance via email, phone, FAX or onsite visit during normal business hours Monday through Friday 8 a.m. to 5 p.m. After Hours and Emergencies, the contractor shall provide upon the request of the Government (at Government expense) customer support and technical assistance after hours in cases of equipment failure, local and national emergencies.

1.4.1.1 Telework: Reserved

1.4.1.2 Reserved

1.4.1.3 Reserved

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): Reserved

1.4.4 Quality Assurance (QA): Reserved

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures.

1.4.5.1.1 Reserved

1.4.5.1.2 Reserved

1.4.5.1.3 Reserved

1.4.5.1.4 Reserved

1.4.5.1.5 Reserved

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1.6 Reserved

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.6.1 Reserved

1.4.5.6.2 Reserved

1.4.5.6.3 Reserved

1.4.5.6.4 Reserved

1.4.5.6.5 Reserved

1.4.5.11 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved.

1.4.6.1.1 Reserved

1.4.6.1.2 Reserved

1.4.6.1.3 Reserved

1.4.9 Reserved

1.4.10 Reserved

1.4.10.1 Reserved

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Reserved

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: Reserved

2.1.7 Quality Assurance Surveillance Plan (QASP): Reserved

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: Reserved.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan

QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: Reserved

3.2 Materials: The contractor will furnish all supplies for any equipment installed by the contractor.

3.3 Equipment: The Government will not provide any equipment to the contractor. The contractor assumes all maintenance on all equipment that is installed by the contractor.

The contractor assumes all maintenance on any telecommunications cables the contractor installs.

3.4 Services: Reserved

3.5 Utilities: The Government shall provide, at no expense, reasonable use of electricity for network interface devices.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

BISMARCK

The contractor will provide a continuous block of 2500 DID numbers.

The contractor will provide one 1 Gb data circuit at the Fraine Barracks location and program 4 emulated Primary Rate Interface (PRI) T-1's ports with B8ZS to the central office for local, long distance and toll charged international dialing. The T-1's will be installed at an extended DEMARC in the Building 50 HUB Room. The ported DID range that is needed for the Fraine Barracks location is 701/333-2000 to NPA/333-2999.

The contractor will provide at the Raymond J. Bohn Memorial Armory (RJBMA) DID numbers. The DID range needed for this location is 701/333-3000 to 701/333-3999.

The contractor will provide at the Army Aviation Support Facility (AASF) DID numbers.

The DID range needed for this location is 701/333-4000 to 701/333-4499.

FARGO

The contractor will provide 460 DID numbers. The ported DID range needed for this location is 701/451-6000 to 701/451-6459.

GRAND FORKS

The contractor will provide 300 DID numbers. The ported DID range needed for this location is 701/792-4500 to 701/792-4799.

VALLEY CITY

The contractor will provide 80 DID numbers. The ported DID range needed for this location is 701/845-6720 to 701/845-6799.

4.3 Contractor Security Clearance: Reserved

5.0 Requirements: The contractor shall:

Provide Central Office telecommunications services for the North Dakota Army National Guard at six locations in four cities throughout North Dakota, which includes Bismarck, Fargo, Grand Forks and Valley City. It is the Government’s intent to award a one-year contract. The services requested include Primary rate Interface (PRI) T-1's to the Central Office for local voice service. The NDNG will need 2500 Direct Inward Dial (DID) numbers in Bismarck, 460 (DID) numbers in Fargo, 300 DID numbers in Grand Forks, 80 DID numbers in Valley City dedicated and in sequential numbering with the following prefixes (333) Bismarck locations, (451) Fargo locations, (792) Grand Forks locations and (845) Valley City. The National Guard will not provide facilities, cabling or furnish any equipment to the vendor other than what is needed to install T-1 data lines to the existing National Guard voice servers. The contractor will provide the Government with a list clearly identifying all T-1’s.

Maintenance Response Time. The contractor will have personnel on duty 24 hours a day, 7 days a week to immediately repair any problem with the central office switch equipment. The contractor upon notification by the Government, will repair in with one business day any problem with a T-1 line. The contractor (at Government expense) will make any changes, additions or deletions to telecommunication services requested by the Government. The contractor shall perform restorative service within the established timeframes 98% of the time each month. An acceptable quality level of 2% failure to perform restorative service is within the established timeframes each month.

The contractor will provide a Primary Interexchange Carrier all T-1’s, T-1 channels, ISDN services and to a Long-Distance carrier selected by the Government at no cost.

International outbound calls will be billed on a monthly basis and payable by government purchase card. The contractor will block all third-party billing, block all 900 numbers, and to the extent possible block access to all carriers designated by the Government at all sites.

The contract start date is projected to be 22 May 2025. The actual start date will be set by the Government. All telecommunications services listed in this contract must be in place on or before the start date.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars