NTC TSC-PWS-02-V01_Draft.pdf

TSC-PWS-02-V01

Performance Work Statement (PWS) for National Training Center (NTC) Training Services Contract (TSC)

13 March 2025

Vision Statement

1 Introduction

1.1 Mission

1.2 Background

1.3 Scope

1.4 Applicable Documents

2 General Requirements

2.1 Non-Personal Services

2.2 Location and Hours of Work

2.2.1 Location of Performance

2.2.2 Hours of Work

2.2.3 Recognized Holidays

2.3 Business Relations

2.5 Contract Administration and Management

2.5.1 Financial Management

2.5.2 Contract Management

2.5.3 Contract Administration

2.5.4 Personnel Administration

2.5.5 Contractor Manpower Reporting

2.5.6 Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

2.7 Travel / Temporary Duty (TDY)

2.8 The Contractor shall respond to and report accidents, incidents, and disasters

2.9 Hazardous Materials (HAZMAT) Management

2.10 Cybersecurity Training/Certification

2.11 Anti-terrorism/Operations Security (AT/OPSEC)

2.11.1 OPSEC SOP

2.11.2 AT Level 1 Training

2.11.3 iWATCH Training

2.11.4 Army Training Certification Tracking System (ATCTS)

2.11.5 Threat Awareness and Reporting Program (TARP)

2.12 Government Furnished Materials

2.13 Quality Assurance Surveillance Plan (QASP)

3 Performance Requirements

3.1 Access Control Operations

3.2 After Action Review (AAR) & Take-Home Package (THP) Operations

3.3 Live Virtual Constructive (LVC) Simulation Support

3.4 Professional Civilians on the Battlefield and Social Media Replication

3.5 Fire Markers and Battlefield Effect Operations

3.6 Division Tactical Operations Center & Training Analysis and Feedback Facility Operations

3.7 SOC Support for 52nd ID Tactical Network

3.8 Mission Command Information System Support / Network Operations

3.9 Distributed Common Ground System-Army (DCGS-A) Integrator Operations

3.10 Radio Operations / TOCNET Support Operations

3.11 Joint Planner Support Operations

3.12 Force XXII Battle Command Brigade / Below / Blue Force Tracker / Joint Capabilities Release (FBCB2 / BFT / JCR) Operations

3.13 Replication of Human Intelligence (HUMINT) Operations

3.14 Interagency (IA) Core Support

3.15 Leader Training Program (LTP)

3.16 Special Operations Forces (SOF) Support

3.17 Program Management

3.18 Intelligence and Electronic Warfare Tactical Proficiency Trainer

3.19 Intelligence, Surveillance, Reconnaissance (ISR) Capabilities Integrator

3.20 Insurgent Communication Network (ICN)

4 Special Requirements

4.1 Security

4.1.1 DD FORM 254

4.1.2 Visitor Group Security Agreement

4.1.3 Personnel Security Clearances

4.1.4 Identification Media

4.1.5 Classified Hardware

4.1.6 Computer Hardware Enterprise Software Solutions Program (CHESS)

4.2 Quality

4.2.1 Quality Control

4.2.2 Quality Assurance Surveillance Plan (QASP)

5 Deliverables

6 Related Documents

6.1 Acronyms and Definitions

6.1.1 Acronyms

6.1.2 Definitions

Date

Items Updated

Section

Page

Reviewed by: Date:

Approved by: Date:

Vision Statement

Provide mission support services that allow for tough, realistic, Unified Land Operation training that can develop the next generation of combat leaders.

1 Introduction

U.S. Army National Training Center (NTC) has a requirement to procure mission support services for training operations. Mission support will consist of advisory services, provision of technical expertise and system operators to ensure all facets of scheduled training are relevant, effective, and efficient. The NTC Mission Support

Services (NTCMSS) contract will provide annual training support services (TSS) for up to ten (10) rotational Brigade Combat Team (BCT) training events. Services include audio visual operations for after action review productions, leadership advisory services, secure LAN operators, skilled role players, Blue Force Tracker system managers, battlefield effects, computer training and analytical system operators, and numerous other subject matter experts. This effort will be supported via a non-commercial contract consisting of a 12-month period of performance for services and ancillary material supporting training operations at Fort Irwin, California.

Successful integration of all mission support services is vital to the NTC mission and any unscheduled disruption in execution will have a negative effect on the training environment. Services must be provided on time.

1.1 Mission

To implement the NTCMSS effort, allowing an unfettered training staff to plan and execute the training schedule without unwanted breaks in training.

1.2 Background

The NTC Operations Group provides mission training support for DoD and non-DoD units. The training support services contained in this PWS have been performed on

Fort Irwin and continue to change with the global geo-political environment. The training provided is essential for the visiting U.S. Army BCT's mission success.

Effective, realistic and relevant training provided at Fort Irwin can give visiting units experience needed to perform multiple missions and increase overall combat effectiveness.

1.3 Scope

This PWS defines the requirements that will be performed on Fort Irwin, California. The

NTCMSS contract "will not” cover the maintenance or enhancement of any fielded training device or range. This effort shall solely provide mission support services and associated ancillary materials with the strict purpose of operating training systems, support equipment, devices and providing services in a training environment that directly supports the NTC mission.

Efforts described herein include services required to assist the NTC staff with realistic training for Rotational Training Units (RTU). The NTCMSS contract will provide annual mission support services for up to ten (10) rotational Brigade

Combat Team (BCT) training events.

Additional unscheduled training events may be conducted with DoD units, U.S.

Agencies, foreign military units and/or other organizations as directed. These other training events are not customary but due to geo-political events the NTC must have the ability to provided mission support services for such events. Events such as an unscheduled Leadership Training Program (LTP) exercises for Saudi Arabia may be required. Unscheduled training events collectively shall have the capacity to execute one full Armor BCT rotation per year.

Ancillary material may be required and procured by any or all listed service categories. Only the Contracting Officer can request additional service categories to be included in Section 3 of this PWS.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified within this PWS. Applicable documents are cited throughout this PWS. The following documents are provided only as reference unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, and www.tradoc.army.mil/tpubs/pamndx.htm :

AR 190-13: The Army Physical Security Program

AR 25-2: Information Assurance, Rapid Action Revision

AR 190-51: Security of Unclassified Army Property (Sensitive and Non-

Sensitive) AR 380-5: DA Information Security Program

AR 381-12: Threat Awareness and Reporting Program

AR 385-10: The Army Safety Program AR 530-1: Operations Security (OPSEC)

DOD 5220.22-M: National Industrial Security Program Operating Manual

DOD 8570.01-M: Information Assurance Workforce Improvement Program

DODD 8500.01E: Information Assurance

DODI 8510.01: DOD Information Assurance Certification and Accreditation Process

DTM-09-012: Directive-Type Memorandum 09-012; DTM-09-012

2 General Requirements

This section describes the general requirements that will be performed at the NTC facility.

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the

Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

http://armypubs.army.mil/ http://www.dtic.mil/whs/directives/ http://www.tradoc.army.mil/tpubs/pamndx.htm

2.2 Location and Hours of Work

2.2.1 Location of Performance

The Contractor shall perform all services on or within 100 miles of Fort Irwin, California.

Additional locations if required will be service category specific and will be identified in that service category section.

2.2.2 Hours of Work

The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. A break in services, due to a late shift change shall, that is not directly or indirectly caused by the Government, shall be at the expense of the Contractor. Normal workdays are Monday through Friday except approved US Federal Holidays. Contractors typically work 8 hours per day, 40 hours per week on non-training days.

All services provided during field exercises may require 24 hours coverage per day.

The contactor shall plan, staff, and perform scheduled services as identified in the PWS.

Services that may not require 24-hour continuous coverage during a training rotation will be specifically identified in that service category.

2.2.3 Recognized Holidays

Training during Federal Holidays will be identified in advance on the annual training schedule. Federal holidays are mandated by the Office of Personnel and Management.

Current recognized Federal holidays include New Year’s Day, Labor Day, Martin Luther

King Jr. Birthday, Emancipation Day (Juneteenth), Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, Christmas Day

Prior notification and approval are required by either the Contracting

Officers Representative or PCO for reduced holiday coverage.

2.3 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors.

The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

The use of a Management Interface System (MIS) is required, and specific information is listed in Section 3.17.5.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflicts of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the PCO or COR.

2.5 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.5.1 Financial Management

The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each contract line-item number (CLIN) and subline item number (SLIN). The Contractor shall correlate Contractors Contract Work

Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower-level components or services of what is to be procured and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and is the Contractors responsibility.

Items purchased by the Contractor with Contractor funds that are used for the performance of a NTCMSS contract service shall be clearly identified as “Contractor

Purchased” prior to its use on Fort Irwin. All items purchased with Government funds will be identified as “Government Purchased”. The Contractor shall be required to provide the COR or PCO with verified documentation that specifically calls out the items that are “Contractor Purchased” for verification that Government funds were not used.

All Items purchased with Government Funds from any contract will be Government owned at the end of the contract. A detailed list will be provided to the PCO / COR on an annual basis that delineates Contractor owned and Government owned. An updated detailed list shall be available on the MIS at all times. Failure to account for the funding sources for purchases of supplies and material that directly support NTCMSS contract services may result in a government directed audit.

The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness or to capitalize on efficiencies while satisfying program objectives.

Deliverables DI-MGMT-81468 Contract Funds Status Report (CFSR)

DI-MGMT-81651 Contract Invoicing and Payment Report

DI-MGMT-81334D Contract Work Breakdown Structure DI-FNCL-80912 Performance and Cost Report (Cost Contract or T&M)

2.5.2 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The

Contractor must maintain continuity between the support operations at the Operations

Group NTC and the Contractor's corporate offices. The Government will provide the

Contractor a facility to accommodate onsite support program management and contract management support for the duration of the contract. The Contractor shall provide the necessary resources to manage the overall program and shall perform all management functions required to fulfill the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Government shall not supervise nor control the contract service personnel providers performing the services herein. Personnel shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall create a Standard Operating

Procedure (SOP) for each service category listed in Section 3 of the PWS. The SOPs shall be reviewed annually for compliance with this PWS by both the Contractor and the

Contracting Officers Representative. The SOP will cover the processes required to complete all tasks contained in the PWS. The Contractor is the approval authority of the SOP. Individual PWS sections will identify when that sections SOP will be initially submitted. The Contractor can work with the NTC Operations Group staff to ensure all items are identified and the operations do not violate Army rules or regulations. If not specifically identified in the service category section of this PWS a schedule of when to submit the final SOPs will be discussed during the Post Award Conference.

2.5.3 Contract Administration

2.5.3.1 The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion (not to exceed five business days).

The Contractor shall have a single point of contact between the Government and

Contractor personnel. The Contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.5.3.2 The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the total cost for the performance of any CLIN within this contract, exclusive of any fee, will be either greater or substantially less than had been previously estimated. As part of the notification, the Contractor shall provide the Contracting

Officer a revised estimate of the total cost of performing the CLIN. The Government is not obligated to reimburse the Contractor for costs incurred in excess of the estimated cost specified in the CLIN’s. Change orders shall not be considered an authorization to exceed the estimated cost to the Government specified in any CLIN, unless they contain a statement increasing the estimated cost of a particular CLIN.

2.5.4 Personnel Administration

The Contractor shall provide administrative management and support as required for their employees. The Contractor shall provide for employees during designated

Government non-workdays or other periods where Government offices are closed due to weather or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The NTC Operations Group staff shall receive an annual overview of various topics trained and a tentative schedule of concurrency training for each service category.

The Contractor shall make necessary travel arrangements for employees. The

Contractor shall provide necessary infrastructure to support contract tasks. A

Government owned facility is available for Contractor use. A description of the

Government provided facility and basic infrastructure is contained in Appendix (A) for building 990 and Appendix (B) for all other building in the NTC. The use of the facility is not mandated for Contractor Program Management. The Government will have an adequate facility for Contractor Program Management at contract award if the

Contractor chooses to utilize it. All other service categories are required to use the

Government provided facilities. The use of any portable facility requiring prolonged base access shall be identified and will require prior inspection and approval for entry into the base facility. Attempt to deliver a temporary facility without prior approval will result in a delayed access or denial of access to Fort Irwin.

The Contractor shall provide administrative support to employees in a timely fashion

(time keeping, leave processing, pay, emergency needs).

2.5.5 Contractor Manpower Reporting

The Enterprise-Wide Contractor Manpower Reporting Application (eCMRA)

The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site. The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air

Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool. eCMRA

User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/

Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil

2.5.6 Transition Plan

The Contractor shall provide a plan addressing the steps and actions necessary to facilitate a thorough, timely and transparent transition for Phase-out. The Contractor's plan shall describe their approach to ensure the necessary personnel are available for operational support during the transition periods, operational instructions, procedures http://www.ecmra.mil/ http://www.ecmra.mil/ mailto:dodcmra@pentagon.af.mil and control directives to minimize negative impacts to performance requirements. All

Contractor owned property shall be utilized until properly phased out or replaced during transition. A three-month Phase-out transition plan must be completed and approved prior to its execution.

The final item to transition shall be all PWS requested MIS data in an exportable, usable format. All MIS data shall be sanitized of any proprietary markings and the Government shall retain Government Purpose Rights to all MIS data. The final MIS data that will be used for Contract Close out, future cost estimates, metrics for service performance and will not be released to non-Government personnel. All financial information, labor rates or cost data will not be transferred to another service provider.

The Contractor shall implement a transition plan for Phase-out. The transition plan shall address total program activities including activities performed by major subcontractors.

The transition plan shall depict the CWBS for the transition and phase- out all the way through final contract closeout. The transition plan shall include but is not limited to:

transition of all maintenance data and technical data in the MIS; transfer of responsibility; inventories; disposal of property as directed; schedule of termination of staffing; contract closeout.

Deliverables DI-MGMT-81945 Phase-Out Transition Plan

2.5.6.1 The Contractor will prepare and execute a Transition Plan for Phase-in operations. The transition plan will be completed in conjunction with the Government and other Government Contractors. The up to 90-day Phase-In plan is not a deliverable and is not required at Contract award. The Phase-in plan shall contain a

Government and Contractor approved timeline for transfer of services. The Contractor will not be responsible for Government caused delay of transition.

2.5.6.2 The Contractor shall execute the approved Phase-in plan and keep the

Government fully informed of the transition status throughout the period. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods. Provide a status of phase-in/phase-out status for each service category on the monthly status report via the MIS.

The monthly status report shall contain a listing of each service category, if it has been completed phase-in/phase-out actions, total percentage of transition and estimated date of completion. Any early or late phase-in/phase-out actions shall be immediately communicated to the NTC support staff, COR, and the Contracting Officer via an e-mail and phone call. The transition status shall be included in the MIS.

Deliverables DI-MGMT-81945 Phase-Out Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The

Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide their labor categories, labor rates, quantity of personnel, organization charts, and man-hours utilized in all proposals.

All Contractor employees shall clearly identify themselves as a Government Contractor in all e-mail correspondence, formal letters, company badges and reports submitted to the Government or other parties. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.7 Travel / Temporary Duty (TDY)

Travel to other Government facilities or Contractor facilities may be required. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the

Government no less than (3) three days from the expected departure and is strictly on a cost reimbursable basis. Costs for travel shall be billed in accordance with (IAW) the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs

(subject to local policy & procedures; may reference FAR). Offsite travel will only be authorized for services or training courses that directly support the training mission, Contractor re/certifications and must be reviewed and approved by the COR and the

Contracting Officer. OCONUS trips to other Combat Training Centers (CTC) will require a security brief and other local policy restrictions prior to approval. A trip report may be required if directed by the COR or the Contracting Officer. All service categories are authorized travel with prior approval,

2.8 The Contractor shall respond to and report accidents, incidents, and disasters

In accordance with AR 385-10 The Army Safety Program, Reportable accidents and incidents are those involving Contractor service providers or Government property supported by the NTCMSS contract, involving, or witnessed by Contractor personnel, and other incidents as defined below.

Accident is defined as an unplanned event that causes personal injury or illness, or property damage.

Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the

Government in investigations as required.

The Contractor shall log and report all accidents or incidents in the MIS and track them until each is closed out. The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. Accident/incident reports and historical files shall remain available in the

MIS for the life of the NTCMSS contract.

Except as defined elsewhere, the Contractor shall report all incidents and accidents within 24 hours to the PCO, NTC Operations Group Deputy Commander, and the COR via email and post an incident report into the MIS within 72 hours.

The Contractor shall take steps to address and/or prevent reoccurrence of accidents, incidents, or discovery of a safety hazard.

Health and Safety incident: IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, via telephonic notification to the PCO, NTC Operations Group Deputy Commander, and COR ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life. "Immediately" is defined as "without delay".

Security: IMMEDIATELY upon discovery, the Contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against the individual via telephonic notification to the PCO, NTC Operations Group

Deputy Commander, COR and self-report to the Defense Security Services (DSS)

Agent ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a security incident involving classified data or equipment.

Property: IMMEDIATELY upon discovery, the Contractor shall report any damage, loss, or theft of Government property involving Contractor personnel where the value of the loss exceeds $2,000.00 via telephonic notification to the PCO, NTC Operations

Group Deputy Commander, and COR ensuring contact is made in real time along with a written notification. The Contractor shall report any willful damage or theft of equipment that is grounds for disciplinary action against an individual. A voicemail on a telephone is not sufficient to meet the notification requirements for an accident or incident with a value of loss of over $2,000.00.

Criminal, Legal and Administrative Adverse Actions: IMMEDIATELY upon discovery, the Contractor shall report any incident involving or witnessed by Contractor personnel. Reportable incidents include, but are not limited to: criminal action by

Contractor personnel on a military installation or when in a Status of Forces Agreement or when subject to Uniform Code of Military Justice; any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes Contractor personnel or their behavior; bans from installation or post, bans from contact with Soldiers, or revocation of access to facilities; violations of Status Of

Forces Agreements; and any other action which would reflect poorly on the US

Government. In instances involving criminal, legal or administrative adverse actions, the Contractor shall provide a telephonic notification to the PCO, NTC Operations

Group Deputy Commander, and COR ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

Deliverables DI-SAFT-81563 Accident/Incident Report

2.9 Hazardous Materials (HAZMAT) Management

The Contractor shall comply with military installation, local, state, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411

"Hazardous Materials Management Program. The Contractor shall handle, containerize, store, and provide intra-station transportation of regulated hazardous and non-hazardous waste generated as a result of operation and maintenance. The

Contractor shall prepare regulated waste for disposal to include marking, labeling, and preparation of an internal tracking system IAW local instruction. The Contractor shall comply with all applicable federal, state, and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Material Safety Data Sheets

(MSDS) as guided by ANSI-Z400.1 at each site.

Additionally, the Contractor shall be responsible for ensuring Contractor personnel are certified and trained IAW applicable Occupational Safety and Health Administration, Environmental Protection Agency, U.S. Army Public Health Command (USAPHC), state and local regulations, as appropriate. The Contractor shall be responsible for any additional expenses incurred due to their management of regulated waste or hazardous materials including, but not limited to, noncompliance with or violation of federal, state, or local laws and regulations, maintaining inappropriate records, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

Deliverables DI-SAFT-81563 Accident/Incident Report

2.10 Cybersecurity Training/Certification

2.10.1 All Contractor employees and associated subcontractor employees must complete the DOD cybersecurity awareness training before issuance of network access and annually thereafter. All Contractor employees working cybersecurity/IT functions and/or requiring privileged access must comply with DOD and Army training requirements in DoDD 8570.01, DOD 8570.01-M and AR 25-2. All Contractor service providers hired after the contract effective date must comply within six months of their appointment to IA/IT functions.

2.10.2 Per DoD 8570.01-M and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract transition. The baseline certification as stipulated in DOD 8570.01-M must be completed upon contract transition.

2.11 Anti-terrorism/Operations Security (AT/OPSEC)

2.11.1 OPSEC SOP

The Contractor shall develop an OPSEC-SOP Plan within 90 calendar days after the contract effective date, to be reviewed by the responsible Government OPSEC officer.

This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The Contractor shall implement OPSEC measures as ordered by the commander. In addition, the

Contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

2.11.1.1 Per AR 530-1 Operations Security, the Contractor employees must complete

Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

Deliverable DI-MGMT-80934C Operations Security (OPSEC) Plan

2.11.2 AT Level 1 Training

All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The

Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the Contracting Officer. All documents shall be maintained on the MIS. AT level I awareness training is available at the following website: http://jko.jten.mil.

2.11.3 iWATCH Training

The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity AT Office). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR and/or PCO.

http://jko.jten.mil/

This training shall be completed within thirty (30) calendar days after full transition and within thirty (30) days of new employees commencing performance with the results reported to the COR/PCO no later than sixty (60) calendar days after completion.

2.11.4 Army Training Certification Tracking System (ATCTS)

All Contractor employees with access to Government Information Systems must be registered in the ATCTS at commencement of services and must successfully complete the DoD Information Assurance (IA) Awareness training prior to access to the IS and then annually thereafter.

2.11.5 Threat Awareness and Reporting Program (TARP)

All Contractor employees with security clearances must receive annual TARP training by a counterintelligence agent or other trainer as specified in AR 381-12, Threat

Awareness and Reporting Program, Paragraph 2-4b. A completion (by name) roster will be submitted to the COR and then forwarded to the PCO.

2.12 Government Furnished Materials

The Government will make available the materials, office space, and communications assets as identified in Appendices (A) and (B) upon successful completion of the transition period. The Contractor is responsible for alerting the Government to a change in the operational status of said items within two business days. Items vital to the performance of services will be reported immediately to the COR, Contracting Officer and the NTC Operations Group vie email and a phone call to the NTC support staff. A delay in training due to a communication failure on an item addressed in this subsection is unacceptable and will be at the Contractors expense. The Government has not authorized Government Furnished Property (GFP) at Contract award, but the

Contractor or Government can request GFP during the life of the contract. Unless specifically identified in this PWS the Government shall not provide vehicles or transportation for the performance of services. The Contractor is responsible for all transportation unless specifically identified in the PWS. The Government will not purchase or authorize the purchase of vehicles to be delivered as Contractor Acquired

Property. Transportation, unless specifically identified by the Government will be the responsibility of the

Contractors Program Management.

2.12.1 A vital item as it relates to performance of services is defined as anything that would degrade, hamper, or reduce the value of the training exercise or cause an unwanted stop in training.

2.13 Quality Assurance Surveillance Plan (QASP)

The Government will monitor the Contractors performance under this contract in accordance with the Governments QASP and the Contractors internal Quality Control

Plan. The Contractor must submit a Quality Control Plan annually. The QASP may be modified as required and will be sent to the Contractor for review prior to any changes taking effect. The PCO can assign multiple Assistant Contracting Officer

Representatives (ACORs) to provide surveillance reports that may be incorporated into the Contractors Performance Assessment Reports System (CPARS). Additional Quality

Control and Surveillance direction can be found in section 4.3.

3 Performance Requirements

Each services category listed in section 3.1 through 3.16 are performed every training rotation. A standard training rotation as identified in the Annual Rotational Schedule contained in Appendix (C), consists of the Reception, Staging, Onward-Movement, and Integration (RSOI) period, the training execution period, and a regeneration and departure period. Historically the RSOI is (5) days, the training period lasts (14) days, and regeneration and departure last up to (12) days. There will be the occasional overlap between the RSOI of an arriving training unit and the Regeneration of a departing training unit.

The primary training rotations are conducted for Armor BCTs and Stryker BCTs. Figure

(1) is an illustration of a typical Armor BCT rotational calendar and Figure (2) is an illustration of a typical Stryker BCT rotational calendar. Additional training calendars may be used for future operations or unscheduled events.

Figure 1 Armor Brigade Combat Team Rotational Calendar

Figure 2 Stryker Brigade Combat Team Rotational Calendar

Figures (1) and (2) are for reference and planning purposes and may not be the operational plan or scenario executed.

The Annual Rotational Schedule for future operations will be delivered as soon as approved. The detailed Rotation Training Plan and Rotation Training Scenario shall be provided to the Contractor no less than (12) days prior to a training exercise for review and input. The Rotational Training Plan will break out the specifics for the training event in detail. The Contractor will provide input into the Training Scenario as identified in

PWS Section 3. The Contractor Management team will have early access and input into the plan to ensure total coverage.

All service providers, unless specifically identified, may be required to ride in

Government vehicles, to include wheeled, tracked, fixed wing and rotary wing assets.

The Contractor may have to wear protective field gear, perform prolonged services in a field environment and exposed to live fire ranges.

Unscheduled training events may be required. The NTC facility may have to provide mission support services for emerging missions and unforeseen events. The

Government shall inform the Contractor as soon as the requirement is known and work with the Contractor to realign the schedule to provide adequate services.

3.1 Access Control Operations

Access Control Operations consists of providing the physical security for building 990 and the remote viewing of buildings 989, 130, 988, 933A, 933B, 930, 6223 and the

Command and Control (C2) facility located in the training area. There are no requirements for armed guards or prior security guard experience. The Contractor shall be familiar with and utilize Directive-Type Memorandum (DTM) 09-012. As illustrated in

Figure (3) Access Control Operations consists of Building 990 Front Desk, Badge

Processing, and the functions of Video Monitoring/Range Access/Key Control

(encompassing key management, training area access coordination, coordination of facilities maintenance trouble calls, access for generator refueling of the Fiber Optic

Network (FON) buildings, and access control for building 990). All services for Access Control Operations are conducted 24 hours a day regardless of the training schedule.

Figure 3 Access

Control Operations

Building 990 Front

Desk Badge Processing Bld 990 room #110

Video Monitoring / Range Access / Key control Bld 990 room #110

3.1.1 Physical Security Operations for Access Control

3.1.1.1 The Contractor shall perform physical security access control functions for building 990 and remote access control for buildings 989, 130, 988, 933A, 933B, 930, 6223 and the Command-and-Control facility located in the training area. No unauthorized personal shall enter the facility and any unauthorized access will require a notification to the NTC Security Manager via phone call and a data entry into the security log in the MIS. The Contractor shall create a SOP for review by the NTC

Security Manager regarding operations during the Transition period.

3.1.1.2 The Contractor shall provide a continuously occupied post in building 990 located at the front entrance. This post shall have a computer and telephone access for internal and external communication. The post can accommodate no more than (2) workstations in an open non-secure environment.

3.1.1.2.1 The Contractor shall control all access into building 990 and ensure all personal have the appropriate level of authorization. The Contractor shall issue temporary visitor badges to personnel which require an escort at all times and escort the personnel who require unescorted visitor badges to the Badge Processing station. No temporary visitor shall leave the front desk area without an authorized escort.

Identified unescorted visitors will require a security violation report to the NTC Security

Manager and will be entered in the MIS daily security log.

3.1.1.2.2 The Contractor shall ensure that all escorted visitors with temporary badges are added to the daily temporary visitor log. The Contractor shall ensure that all non-escorted temporary visitor badges are listed in the NTC approved control access roster.

If the non-escorted temporary visitor is not listed on the approved access control roster the Contractor shall verify with the Badge Processing desk and make a pen change to the roster. A pen change shall be valid for one day; an updated roster shall contain the correct data.

3.1.1.2.3 The Contractor shall coordinate communication from visitors requesting access to enter the facility by calling the appropriate NTC staff member. The Contractor shall call the appropriate NTC staff member when visitors request entry and when an escort is needed. The Contractor is not responsible for taking messages or searching for escorts. The Contractor will be provided with an accurate phone roster and if the escort is not available the Contractor will inform the visitor and no access will be granted.

3.1.1.3 The Contactor shall manage and update approved information into the NTC access control data base. All data base entries must be approved prior by the NTC

Operations Group Security Manager, or a representative approved by the NTC

Operations Group Command team. The location of the computer terminal for entry into the access control data base is located in building 990 room #110.

3.1.1.3.1 The Contractor shall provide Badge Processing services during normal working hours and on pre-identified training events. All Badge processing will be conducted in room #110 which consists of (2) workstations for data entry and (2) Badge printing stations. Communication and printing devices are provided.

3.1.1.3.2 The Contractor shall access and operate the Joint Personnel Adjudication

System (JPAS) to screen and approve all after hours badge request during a training rotation. The Contractor will inform the Security Manager via email and an entry into the

MIS daily security log. The issued Badge will not allow access into highly sensitive locations without an escort. An updated badge entry shall be created once the Security

Manager approves the visitor, and a detail access request is completed.

3.1.1.4 The Contractor shall administer access control of all ranges for approved

Contractor movement. The Contractor shall manage and secure a key library of over

250 keys. The Contractor shall only issue keys to personal who have prior approval from the NTC staff. The keys are for approved access to NTC range facilities, building

990 and other NTC facilities. An official key log shall be maintained for accountability of all keys at all times. Daily reconciliation of access key will be contained in a daily log. A key log does not need to be maintained on the MIS and can be in the Contractor’s format (digital or paper). The video monitoring / range access shall maintain a daily log recording all items of interest which the NTC staff can review on the MIS. All Range

Access and Key Control measures will be identified in the SOP.

3.1.1.4.1 The Contractor shall provide Range Access Control / key control services continuously in room #110. The room contains (2) workstations and Government provided communication devices for this service. All communication devices must be adequately operated during training. Coordination and monitoring of range access is a vital safety requirement, and any potential safety or security violation shall be identified via the MIS immediately after the issue have been rectified.

3.1.1.4.2 The Contractor shall track and maintain a trouble call log for maintenance and facility reports from the NTC Operations Group range facilities. The Contractor is not responsible for the maintenance or repair of the facilities only to collect, forward and tract the status of range maintenance issues on the MIS.

3.1.2 Remote Security Operations in Access Control

3.1.2.1 The Contractor shall monitor remote access control security feeds of multiple locations. The service is required to be continuously performed in room

#110 regardless of the training environment. A break in service is not authorized without COR approval. All procedures will be listed in the SOP identified in Section

3.1.1.1

3.1.2.1.1 The service location provides two workstations that have the ability for remote viewing. The security feed may vary in the future as mission dictates. All items of interest or unauthorized access will be immediately reported to the NTC Security

Manager. All incidents will be reported in the daily MIS log.

3.2 After Action Review (AAR) & Take-Home Package (THP) Operations

The Contractor shall create, edit, produce, and assist in the delivery of numerous AAR’s and a THP for every training evolution. The Contractor will be responsible for creating between (60) sixty and (100) one-hundred full production AAR’s for each RTU evolution.

One AAR consists of a full production video using non-linear editing (NLE) production software. THP’s will contain all AAR’s, video files, audio files, digital pictures, TAFF briefs and any media or training files directed by the NTC Staff. On average 600 live video feed files are captured and edited per complete training rotation. A typical THP’s consists of (1) paper copy of informational briefs and between (600 - 1000) DVDs.

Each training rotation has a different THP, and the average DVD count is approximately 650 per training rotation. The Contractor can alter the media file type and delivery method for efficiencies and cost savings as long as all IA and Cyber

Security regulations are adhered and the NTC Operations group Command approves.

Figure 4 AAR / THP

Voice Video Control Editing Center (bldg.. 990)

(1) Main Production

(1) AVID NLT Site

Fixed Theaters & VTC suites

(1) Theaters (bldg. 990)

(3) AVI Sites in training area

(4) VTC suites (bldg.. 990)

(8) Mobile Video Units

(3) Mobile AAR Vans

Media on the Battlefield

(1) AVID NLE site

(1) News/Video station

(1) Leaders Viewing area

Figure (4) lists the AAR/THP main elements and locations. A full staff is required during normal work hours on non-training days. Continuous services are required during every training event. It is expected that all AAR and THP operations could be performed simultaneously, as multiple training events will require similar services as identified on the RTU training plan. A SOP shall be created by the Contractor and reviewed by the NTC Command team and the Contracting Officer during the Transition period which will identify all procedures for the AAR/THP. The SOP will be available for review no later than 90 days after Contract transition.

3.2.1 AAR production: The Contractor shall support the creation and presentation of an estimated 60 and 100 AARs per rotation for theater, mobile, and AVI sites. Most of the AAR video and audio content is created and edited in building 990 room #188, the secure Voice, Video Control Editing Center (VVCEC). The current system is based on the AVID full studio production suite and a reduction in capability is not authorized.

Mobile Video Units (MVU) and Mobile AAR (MAAR) vans shall be driven / transported to the training area, manned, and operated to provide data for the creation of AARs. Minor on-site troubleshooting and basic operator maintenance is required. The AAR production operating procedures will be standardized and will be listed in the SOP referenced in section 3.2.

3.2.1.1 The VVCEC contains (7) Government provided AVID workstations, numerous

Government provided A/V production and editing equipment and a Government provided secure server.