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Brand Name or Equal to Cintas Scrub Rental Progam to include the Polytex D16 Dispensing and Polytex R110 Return machines
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W81XWH-18-R-0070
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W81XWH18R0070

This is a combined synopsis/solicitation for commercial items prepared in accordance with FAR 12.6, Streamlined Procedures for Commercial Items, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; Quotes are being requested and a written solicitation will not be issued. The solicitation number is W81XWH18-R-0070. The solicitation is issued as a request for quotation (RFQ). Provisions and clauses in effect through Federal Acquisition Circular 2005-99; 15 June 2018 are incorporated. It is the contractor’s responsibility to be familiar with the applicable clauses and provisions. The clauses may be accessed in full text at these addresses https://acquisition.gov/far/index.html and http://www.acq.osd.mil/dpap/sitemap.html.

The NAICS code is 812332, with a small business size of $38.5M. This is a Full and Open Competition requirement; all qualified vendors capable of providing Brand Name or Equal to Cintas Scrub Rental Progam to include the Polytex D16 Dispensing and Polytex R110 Return machines are encouraged to submit a quote.

The U.S. Army Medical Research Acquisition Activity (USAMRAA) on behalf of the Armed Forces Medical Examiner System (AFMES) requests responses from qualified sources capable of providing Brand Name or Equal to Cintas Scrub Rental Progam to include the Polytex D16 Dispensing and Polytex R110 Return machines in accordance with the minimum essential characteristics (MECs), and Performance Work Statement (PWS).

The resultant Contract will include a twelve (12) month base and four twelve (12) month option years will be on a SF 1449.

Period of Performance:

Base Year: est. 02 August 2018 – 01 August 2019 Option Yr 1: est. 02 August 2019 – 01 August 2020 Option Yr 2: est. 02 August 2020 – 01 August 2021 Option Yr 3: est. 02 August 2021 – 01 August 2022.

Delivery Location:

115 Purple Heart Drive Dover AFB, DE 19902

INSPECTION: Unless otherwise specified in the order, the offeror is responsible for the performance of all inspection requirements and quality control.

Other Administrative Instructions:

System for Award Management (SAM). Offerors must be registered in the SAM database to be considered for award. Registration is free and can be completed on-line at https://www.sam.gov/portal/public/SAM/; provide DUNS number; Cage Code and TIN.

Offerors are reminded to include a completed copy of 52.212-3 ALT I with RFQ response. All clauses shall be incorporated by reference in the order.

Quotes shall be submitted in accordance with the provision at 52.212-1, Instructions to Offerors—Commercial, and its addendum.

Quotes will be evaluated in accordance with the provision at 52.212-2, Evaluation—Commercial Items, and the specific evaluation criteria included in paragraph (a) of that provision.

Offerors are reminded to include a completed copy of 52.212-3, Offeror Representations and Certifications—Commercial Items ALT I with RFQ response. All clauses shall be incorporated by reference in the order.

The clause at 52.212-4, Contract Terms and Conditions—Commercial Items and 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items, apply to this acquisition

The resulting contract will be unrated with regards to the Defense Priorities and Allocations System (DPAS).

Questions: Questions must be received in writing (email) no later than July 6, 2018 at 10:00 A.M. Eastern Time. Questions should be submitted to kimberly.s.hannan.civ@mail.mil.

Due date: Quotes are due no later than July 18, 2018 at 10:00 A.M. Eastern Time and must be submitted in accordance with the instructions found in 52.212-1.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

For vendor to provide all personnel, equipment, tools, materials, supervision and other items and services to perform full service uniform rental and laundering services in support of the Armed Forces Medical Examiner System (AFMES), Office of the Armed Forces Medical Examiners (OAFME) Dover AFB, DE.

TABLE OF CONTENTS

SECTIONTITLE
1.0GOVERNMENT STATEMENT OF OBJECTIVES
2.0BACKGROUND
3.0QUALITY MANAGEMENT
4.0PERFORMANCE OBJECTIVES
5.0ADMINISTRATION
6.0SECURITY REQUIREMENT
7.0QUALITY ASURANCE SURVEILLANCE PLAN

1.0. GOVERNMENT STATEMENT OF OBJECTIVES

1.1. PURPOSE: Acquire uniform rental and laundry services that conform to the Centers for Disease Control and Prevention (CDC) guidelines of quality of cleanliness, finish and appearance.

1.2. SCOPE: The contractor or its subcontractors shall be a specialist in delivering and installing dispensing and return equipment that houses the scrubs. The contractor or its subcontractors should be have factory trained technicians to deliver, install, maintain equipment, and ensure uniforms are wrapped to meet the CDC guidelines.

1.3. PERIOD OF PERFORMANCE:

1.3.1. The proposed delivery date for the rental agreement is on or before 02 August 2018. Weekly deliveries will take place and the overall contract will include four (4), twelve month (12) option periods for contained support.

1.3.2. Place of delivery. The primary delivery location will be AFMES 115 Purple Heart Drive, Dover AFB DE 19902.

2.0. BACKGROUND

AFMES' mission is to operate a system that provides comprehensive services in forensic pathology, special investigations, forensic toxicology, DNA technology and identification, and mortality surveillance for the Department of Defense (DOD). The office of the Armed Forces Medical Examiners is the center of medical-legal investigations providing complete multi-faceted forensic investigations. AFMES provides worldwide scientific consultation, research and education services in the field of forensic DNA analysis serving the DOD and other federal agencies. Forensic investigation of crime scenes are routinely conducted upon request as a direct result of close working relationships with investigative arms of military branches and other federal agencies. The agency partially consists of Board certified forensic scientist, forensic pathologists, forensic anthropologists, medical-legal death investigators, photographers, histo-technicians. The primary users of this contract will be OAFME that is comprised primarily .of military physicians and technical professionals who perform various medical examinations to determine causes and manner of death of an individual.

3.0. QUALITY MANAGEMENT

3.1. The Contractor or its subcontractors shall have a planned and systematic quality management process for monitoring and analyzing its contract performance.

3.2. INSPECTION AND ACCEPTANCE: The inspection and acceptance point for all deliverables and services rendered under this contract will be the Contacting Officer’s Representative (COR). The performance by the contract personnel, the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR. The customer reserves the right to inspect or test any software that has been tendered for acceptance. The COR may require repair or replacement of nonconforming software at no increase in contract price.

4.0. PERFORMANCE OBJECTIVES

In accordance with (IAW) the listed performance objectives, contractor must perform pickup and delivery of finished articles and shall conform to the Centers for Disease Control and Prevention (CDC) guidelines of quality of cleanliness, finish and appearance. All work performed shall be done under sanitary conditions; items shall be free from bacteria, microorganisms to include pathogens and disease producing organisms. The vendor shall pick up and deliver to a designated point established by AFMES. The scrubs will be machine dispensed and will originate with the following amounts of scrubs; 100 tops, 100 bottoms and 50 lab coats, a minimum of 250 scrub sets and a maximum of 400 sets are required, which are individually poly wrapped throughout the distribution process for infection prevention purposes. Due to mission changes the government may increase its quantity at additional cost during the life of the contract. Full service rental program shall include:

1. Sizing with sample garments to assure a comfortable fit.

1. Cleaning program will adhere to Centers for Disease Control and Prevention (CDC) guidelines.

https://www.osha.gov/SLTC/etools/hospital/laundry/laundry.html

1. Machine software will manage transactions will be a standalone system and not require government network to manage program and return unit will track returns and take a picture of returned garment.

1. Software must provide real time and legacy transaction data that can be accessed from customer’s site.

1. Garments inspected weekly for any needed repairs or replacement.

1. Garments are repaired at no additional charge.

1. Damaged items that cannot be repaired will be replaced at no additional charge.

1. Guaranteed 24 hour response to all customer inquiries.

1. Customer satisfaction audits will be done quarterly.

4.1. DELIVERY: Deliver the required equipment, tools, materials, supervision and other items and services to perform full service uniform rental and laundering services meeting manufacturer’s specifications by the delivery date and IAW the terms of the contract.

4.2. TELEPHONIC OR ELECTRONIC TECHNICAL SUPPORT:

The contractor shall provide access to a telephonic technical support phone number as well as a website and/or email address that is available during the normal business hours of the laboratory, when neeeded. The technical support staff shall be familiar with and capable of assisting laboratory personnel with the operation of the systems.

4.3. RESPONSE TIMES: The contractor shall respond telephonically or electronically to all telephone or electronic service calls within four (4) business hour of notification of a problem. The contractor shall provide on-site service within 2 business days of initial notification form the laboratory (when required). The contractor shall complete all corrective measures within 3 business days of initial notification from the laboratory.

5.0. ADMINISTRATION

5.1. COMPUTER NETWORK: Contractors will not be allowed to access the internet and/or be granted computer access to the AFMES Network. The Armed Forces Medical Examiner Technical Representative or designee will be available for requests to see specific items on the network. The representative or designee will log-in to the computer, pull-up and if necessary print out additional information as needed as long as it does not violate Information Assurance or HIPPA policy. Contractors will not enter the facility or introduce mobile or other computing devices without prior approval from the AFMES Information Assurance Manager.

5.2. FACILITY ACCESS:

5.2.1 FEDERAL HOLIDAYS:

New Year’s Day, January 1st
Martin Luther King’s Birthday, 3rd Monday in January
President’s Day, 3rd Monday in February
Memorial Day, Last Monday in May
Independence Day, July 4th
Labor Day, 1st Monday in September
Columbus Day, 2nd Monday in October
Veteran’s Day, November 11th
Thanksgiving Day, 4th Thursday in November
Christmas Day, December 25th

Note: Any of the above holidays falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. Any holidays that are declared by Presidential Executive Order shall be observed in the same manner as the holidays listed above. Closure of the installation due to inclement weather shall be handled in the same manner.

5.2.2 COMMERCIAL ACCESS TO BASE

All commercial vehicles and buses will be directed to the commercial search area. Each commercial vehicle operator must have a computer generated bill of laden for delivery, valid driver’s license, current proof of insurance, current vehicle registration and current trailer registration (if applicable). If visitors do not have all of these credentials, they will be denied entry into the installation.

a. Commercial Gate hours are 0530-1730 - 7 days a week.

b. Personnel entry requirements: Personnel must be in possession of a valid State ID or valid International Passport for entry.

c. Valid entry credentials include any of the following;

(1) Dover Air Force Base Contractor Badges (Yellow, Red, Green, or Blue –
valid until their expiration date or otherwise revoked or suspended.)
Personnel not in possession of a valid ID will be denied access to the
installation. Note: Yellow & Blue Contractor badges are not applicable to
the AFMES.
(2) Vendor Base badges may be requested through the AFMES Physical
Security Office. These badges are meant to facilitate less involvement of
AFMES staff having to leave the facility to pick up, vouch for, and escort
trusted vendors from the Commercial Gate.
(3) Vendor base badge requests can only be requested by an active duty or GS
employee of the AFMES by emailing the Physical Security Officer
requesting a specifically identified vendor be issued a Vendor Badge and a
complete explanation why the badge is needed.
(4) Email requests for Vendor badges must include the following information of
the specific person for which the badge is being requested:

1. Full Name

1. Date of Birth

1. Place of Birth

1. Driver's License Number

1. Driver's License State

1. Company Name

1. Duration of Visit

1. Access Privileges: 0700-1700

1. Badge Color: Red (requires approved AFMES escort) Green (can actually escort other co-workers {assistants} onto base).

(5) Once the Security Officer receives the email request from the appropriateAFMES staff they will prepare and send the formal request to DAFB
Security Forces at the following email address 436 SFS/PID ORG
[436SFS.PID-02@us.af.mil].
(6) DAFB Security Forces will initiate a background check on the named
vendor and if approved will issue a Vendor Base Access Badge and send a
reply confirmation email back to the AFMES Security Officer notifying
them that the badge would be available for pickup at the Visitor Center
located by the DAFB Main Gate entrance. The badge will be available
for 30 days, if not picked up by the vendor within those 30 days the
badge will be destroyed.
(7) Vendors in possession of an issued Vendor Access badge are required to enter
through the Commercial Inspection Gate if they are in a Company truck or van. If
the vendor is driving a privately owned vehicle (POV) they may come through theDAFB Main Gate.
d. Personnel must present a dated /computer generated (Not hand written) bill of lading,
invoice, work order or service call contract etc. and a Point of Contact (POC) with a
base landline phone number. Those who possess a hand written documentation will
require escort by authorized personnel.

5.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR): The COR will be the Contracting Officer’s (KO) authorized representative in administering the contract. The Contractor’s representative shall be available to discuss any problems that the Contractor’s personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor’s performance will be discussed and resolved. Unresolved problems will be referred to the KO for resolution.

KO:

Contract Specialist:

COR:

AFMES

Phone:

Email address:

5.4. CONTRACTOR MANPOWER REPORTING. "ACCOUNTING FOR CONTRACT SERVICES: The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address “https://cmra.army.mil. The required information includes: (1) Contracting Office, KO, KO’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). (13) As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. The contractor shall notify the KO’s Representative (COR) by the 5th working day of November whether or not they have completed this report. If the COR is unavailable, the contractor will notify the KO."

AFMES UIC =DDAAFC

DODAAC = HT0054

6.0. SECURITY REQUIREMENTS

6.1. ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES: Contractors and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identify Verification of Contractor Personnel) as directed by DoD HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the government may require changes in contractor security matters or processes.

6.2. CONTRACTOR THAT DO NOT REQUIRE A CAC, BUT REQUIRE ACCESS TO A DOD FACILITY OR INSTALLATION: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

6.3. Personally Identifiable Information (PII), Protected Health Information (PHI) and Federal Information Laws

6.3.1. The Contractor shall establish appropriate administrative, technical, and physical safeguards to protect all Government data. The Contractor shall also ensure the confidentiality, integrity, and availability of Government data in compliance with all applicable laws and regulations, including data breach reporting and response requirements, in accordance with DFAR Subpart 224.1 (Protection of Individual Privacy), which incorporates by reference DoD 5400.11, “DoD Privacy Program,” May 8, 2007, and DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007. The Contractor shall also comply with federal laws relating to freedom of information and records management.

6.4. Health Insurance Portability and Accountability Act (HIPAA)

6.4.1. The Contractor shall comply with all requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191), as implemented by the HIPAA Privacy and Security Rules codified at 45 C.F.R. Parts 160 and 164, and as further implemented within the Military Health System (MHS) by DoD 6025.18-R, "DoD Health Information Privacy Regulation," January 24, 2003, and DoD 8580.02-R, “DoD Health Information Security Regulation, July 12, 2007. The Contractor shall also comply with all applicable HIPAA-related rules and regulations as they are published and as further defined by later-occurring Government requirements and DoD guidance, including current and forthcoming DoD guidance implementing applicable amendments under the American Recovery and Reinvestment Act of 2009 (ARRA). Any rules and regulations that are published, and/or requirements that are defined after the award date of this contract, and that require expenditure of additional Contractor resources for compliance, may be considered “changes” and shall be subject to the “changes” clause under the contract.

6.5. Breach Response

6.5.1. 5400.11-R, “DoD Privacy Program,” May 14, 2007, defines a breach as the “actual or possible loss of control, unauthorized disclosure, or unauthorized access of personal information where persons other than authorized users gain access or potential access to such information for other than authorized purposes where one or more individuals shall be adversely affected.” Within one hour of discovery, the breach must be reported to the US Computer Emergency Readiness Team (US CERT) at https://forms.us-cert.gov/report/ and to the TMA Privacy Office at PrivacyOfficerMail@tma.osd.mil.

6.5.2. The Contractor shall adhere to the reporting and response requirements set forth in the Office of the Secretary of Defense (OSD) Memorandum 1504-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information,” June 5, 2009; DoD 5400.11-R, and applicable TMA Privacy Office guidance, including current and forthcoming DoD guidance on ARRA breach notification requirements, available at: http://www.AFMES.mil/tma/privacy/breach.aspx.

6.6. Systems of Records

6.6.1. In order to meet the requirements of 5 U.S.C. 552a, the Privacy Act of 1974, and its implementation within the Military Health System (MHS) under DoD 5400.11-R, “ DoD Privacy Program,” May 14, 2007, Contractor must identify to the Contracting Officer Representative (COR) systems of records that are maintained or operated for TMA where records of personally identifiable information (PII) collected from individuals are maintained and specifically retrieved using a personal identifier. Upon identification of such systems to the COR, and prior to the lawful operation of such systems, Contractors s and must coordinate with the TMA Privacy Office at SORmail@tma.osd.mil to complete systems of records notices (SORNs) for submission and publication in the Federal Register as coordinated by the Defense Privacy Office, and as required by DoD 5400.11-R.

6.6.2. Following proper SORN publication and Government confirmation of Contractor authority to operate the applicable system(s), Contractors s must also comply with the additional systems of records and SORN guidance, in coordination with the TMA Privacy Office, regarding periodic system review, amendments, alterations, or deletions set forth by DoD 5400.11-R, Office of Management and Budget (OMB) Memorandum 99-05, Attachment B, and OMB Circular A-130.

6.7. Privacy Impact Assessment (PIA)

6.7.1. The Contractor shall provide for the completion of a Privacy Impact Assessment (PIA) for any applicable systems that collect, maintain, use or disseminate personally identifiable information (PII) or protected health information (PHI) about members of the public, federal personnel, Contractor s or in some cases foreign nationals

6.7.2. To begin the PIA process, Contractor s and are responsible for the completion of the PIA Determination Checklist. This checklist provides basic system information to the TMA Privacy Office and ensures that the appropriate decision concerning PIA requirements is made. The Checklist can be downloaded from http://www.AFMES.mil/tma/privacy/downloads/2010513/TMAPIADeterminationChecklist.pdf.

6.7.3. Contractors s and are responsible for the employment of practices that satisfy the requirements and regulations of: Section 208 of E-Government (E-Gov) Act of 2002, (Pub. L. 107-347); DoDI 5400.16, “DoD Privacy Impact Assessment (PIA) Guidance,” February 12, 2009; and, Office of Management and Budget (OMB) Memorandum 03-22, “OMB Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002,” September 26, 2003. When completing a PIA, the Contractor is responsible for using the DoD-approved PIA Template, DD Form 2930, available at http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2930.pdf. Completed PIA Determination Checklists and DD Form 2930s shall be sent to the TMA Privacy Office at piamail@tma.osd.mil.

6.8. Data Use Agreement (DUA)

6.8.1. A Data Use Agreement (DUA) is currently used to request and control the disclosure, use, storage and/or destruction of MHS data that is owned and/or managed by TMA to ensure that applicable privacy and security requirements are followed. In addition, research requests for MHS data that include protected health information (PHI) must be reviewed for HIPAA compliance by the TMA Privacy Board.

6.8.2. Under DoD 6025.18-R, “DoD Health Information Privacy Program,” January 24, 2003, reasonable steps must be taken to implement appropriate procedural, administrative, technical and physical safeguards to prevent the unauthorized use and/or disclosure of any personally identifiable information (PII) or PHI. Likewise, all uses, disclosures, and destruction of PII and PHI data are generally subject to DoD 5400.11-R, “DoD Privacy Program,” May 14, 2007, as well as DoDI 8500.2, “Information Assurance (IA) Implementation,” Feb. 6, 2003, and DoD 8580.02-R, “DoD Health Information Security Regulation,” July 12, 2007.

6.8.3. To begin the DUA request process, the Contractor should choose the applicable request template at http://www.AFMES.mil/tma/privacy/Templates.aspx, or should contact DUAmail@tma.osd.mil. After receiving DUA approval, anyone needing access to information system applications or data sources must contact the responsible system program office. DUAs are active for one year, or until the end of the current option year, whichever comes first. If the DUA shall not be renewed, the TMA Contractor must provide a Certificate of Data Destruction (CDD) to the TMA Privacy Office.

6.9. Privacy Act and HIPAA Training

6.9.1. The Contractor shall ensure that all staff including Contractor s and consultants comply with the training requirements of the Privacy Act of 1974 (5 U.S.C. 552a) and Health Insurance Portability and Accountability Act of 1996 (HIPAA) (Pub. L. 104-191). The training requirements are mandated by OSD Memorandum 15041-07, “Safeguarding Against and Responding to the Breach of Personally Identifiable Information”: DoD 6025.18-R, “DoD Health Information Privacy Regulation”, January 24, 2003; and the TMA Workforce Training Policy Memorandum, dated May 28, 2008, on the subject, “Workforce Training Policy Pursuant to the Department of Defense Privacy Act Regulations and the Department of Defense Health Insurance Portability and Accountability Act Privacy and Security Regulations”.

6.9.2. The Contractor shall ensure that the annual Privacy Act and HIPAA training is completed by all staff assigned to or performing on this, including Contractor, Consultants. All required Privacy Act and HIPAA training shall be conducted online through Military Health System Learn (MHS Learn) at https://mhslearn.csd.disa.mil or the current TMA learning management system (LMS) in place to deliver training to meet the above requirements. The Contractor shall ensure all employees supply a certificate of Privacy Act and HIPAA training completion to the Contracting Officer Representative (COR) within 30 days of being assigned and on an annual basis based on the trainee’s birth month thereafter.

6.10. Records Management

6.10.1. When creating and maintaining official government records, the Contractor shall comply with all federal requirements established by 44 United States Code (USC), 41 USC, 36 Code of Federal Regulations (CFR), Department of Defense (DOD) Administrative Instruction No. 15 (DOD AI-15), “Records Management, Administrative Procedures and Records Disposition Schedules,” and Chapter 2 of the AFMES Operations Manual.

6.11. Freedom of Information Act (FOIA) Office

AFMES Freedom of Information (FOIA) procedures require a written request under the Act to be addressed to the FOIA Officer, AFMES, 115 Purple Heart Drive, Dover AFB, DE 19902. The request shall describe the desired record as completely as possible to facilitate its retrieval from files and to reduce search fees, which may be borne by the requestor. No more than ten working days shall elapse after the Freedom of Information Officer has received a request before notification is sent that the request has been granted or denied. The administrative time limit for responding to FOIA requests does not begin until the request is received by TMA.

In response to requests received by Contractors s for the release of information, unclassified information, documents and forms that were previously provided to the public as part of routine services shall continue to be made available in accordance with previously established criteria. All other requests from the public for release of AFMES records and, specifically, all requests that reference the Freedom of Information Act shall be immediately forwarded to AFMES, ATTENTION: Freedom of Information Officer, for appropriate action. Direct contact, including interim replies, between AFMES Contractors s and such requestors is not authorized. The Contractor shall process requests by individuals for access to records about themselves under the Privacy Act procedures when those procedures are more advantageous to the requestor.

7.0. QUALITY ASSURANCE SURVEILLANCE PLAN

7.1. PLAN OBJECTIVE: This plan provides a quality surveillance strategy for the delivery of, installation of, training on, dispensing and return units, telephonic/electronic support, and response time to service calls and technical support agreement on the uniform rental and laundry service in support of AFMES Dover AFB, DE. The primary purpose of this plan is to provide a basis for the government’s evaluation of the Contractor’s key areas of performance under this contract. The KO, in conjunction with input provided by the COR, will evaluate the Contractor’s performance. Oversight of the Contractor’s performance will assure quality and consistency of contract performance.

7.2. PERFORMANCE MEASUREMENT OBJECTIVE: The key area(s) of the Contractor’s or its subcontractors’ performance that will be evaluated during the term of the contract. The performance work statement reference will be provided for each performance measurement objective.

7.3. ASSESSMENT METHOD: Contractor or its subcontractors’ performance is inspected periodically. Methods of surveillance are passive by customer feedback, passive by reports provided by the Office of the Armed Forces Medical Examiners (OAFME) Division, and review by the COR at time of service(s).

7.4. ACCEPTABLE QUALITY LEVEL (AQL): The degree to which the Government will allow the Contractor’s or its subcontractors key areas of performance to vary; the variance from the standard that the Contractor or its subcontractors is allowed and the grading/measurement associated with deviation from the specific performance standard.

7.5. KEY AREAS OF PERFORMANCE (Performance Requirements Summary):

Performance Objective:
Acceptable Quality Level
Contract Reference
Assessment Method
Complete delivery of the IAW the contract
Contractor completed delivery IAW contract and items were accepted by COR
PWS paragraph 4.1
100% review by COR of delivery
Program adheres to CDC guidelines
Contractor shall meet all established guidelines
PWS paragraph 4.2
100% review by COR
Machine software will be maintained to ensure proper transaction management
Contractor shall ensure machine is maintained
PWS paragraph 4.
100% review by COR for functionality of system
Respond to service calls or electronic communications IAW the contract
Contractor shall meet all established response times
PWS paragraph 4.5
Customer feedback

7.6. CONTRACTOR PERFORMANCE ASSESSMENT REPORT. This report shall be submitted to the KO annually by the COR, or upon exception.

7.7. RE-PERFORMANCE OF SERVICES. If any of the services do not conform to contract requirements, the Government will require the contractor to re-perform the services in conformity with contract requirements, at no additional cost to the Government. When the defects in services cannot be corrected due to circumstances, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed. The KO may exercise appropriate contractual remedy should the contractor fail to promptly take the necessary action to ensure future performance is in conformity with contract requirements.

When apparent non-satisfactory work is identified, the COR shall prepare a Contract Discrepancy Report (CDR) and submit to the KO for review, see attached for CDR form. The Contractor shall then be required to respond to the CDR. The Contractor shall explain reasons for substandard performance, how performance will be returned to acceptable levels, and how recurrence of the same or like problems will be prevented. The KO will evaluate the Contractor's explanation, assess its validity, and determine whether it is acceptable.

The contractor shall be required to correct/eliminate any deficiencies in services in a timely manner. Notification begins when pertinent documents (e.g., Customer Complaint Record or CDR) are issued to the contractor. Time of notification and correction of all applicable deficiencies should be entered on all Government documents and retained in the contract file. The Government may execute a deduction in payment for non-compliance when validated by the KO.

END OF PERFORMANCE WORK STATEMENT

MINIMUM ESSENTIAL CRITERIA

Brand Name or Equal to Cintas Scrub Rental Program to include Polytex D16 and Polytex R110 Models.

The Division of the Armed Forces Medical Examiner System provides histology and cytology laboratory testing and consultation for medical examiner investigations and criminal investigations throughout DoD. The Minimum Essential Characteristics of all reference standards must include:

1. Scrubs will be machine dispensed

1. Scrubs will be individually poly wrapped throughout the distribution process for infection prevention purposes

1. Scrubs will be dispensed individually and not in sets

1. Dispensing Machine will hold a minimum of 250 and up to 400 scrubs and lab coats

1. Return Maching will hold a minimum of 100 and up to to 200 scrubs and lab coats

1. Machine software will manage transactions will be hooked to the customers network and not require outside of government network to manage program and return unit will track returns and take a picture of returned garment.

1. Guaranteed 24 hour response to all customer inquiries

1. Systems Software will provide real time and legacy transaction data that can be accessed from customer’s site

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week

Polytex Dispensing Machine

FFP

FOB: Destination

MFR PART NR: D16

PSC CD: S209

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week

Polytex Return Machine

FOB: Destination

MFR PART NR: R110

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week

Scrub Rentals

FOB: Destination MFR PART NR: Rental fee

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each

Contractor Manpower Reporting

FOB: Destination

MFR PART NR: CMR

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Dispensing Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Return Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Scrub Rentals

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
Contractor Manpower Reporting

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Dispensing Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Return Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Scrub Rentals

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
Contractor Manpower Reporting

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Dispensing Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Return Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Scrub Rentals

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
Contractor Manpower Reporting

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Dispensing Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Polytex Return Machine

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
52
Week
OPTION
Scrub Rentals

FFP

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Each
OPTION
Contractor Manpower Reporting

FFP

FOB: Destination

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
0002
Destination
Government
Destination
Government
0003
Destination
Government
Destination
Government
0004
Destination
Government
Destination
Government
1001
Destination
Government
Destination
Government
1002
Destination
Government
Destination
Government
1003
Destination
Government
Destination
Government
1004
Destination
Government
Destination
Government
2001
Destination
Government
Destination
Government
2002
Destination
Government
Destination
Government
2003
Destination
Government
Destination
Government
2004
Destination
Government
Destination
Government
3001
Destination
Government
Destination
Government
3002
Destination
Government
Destination
Government
3003
Destination
Government
Destination
Government
3004
Destination
Government
Destination
Government
4001
Destination
Government
Destination
Government
4002
Destination
Government
Destination
Government
4003
Destination
Government
Destination
Government
4004
Destination
Government
Destination
Government

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
DODAAC / CAGE
0001
POP 02-AUG-2018 TO

01-AUG-2019

N/A
ARMED FORCES MEDICAL EXAMINER SERVICES

W03K AFME SYSTEM

115 PURPLE HEART DRIVE

DOVER AIR FORCE BASE DE 19902

FOB: Destination

HT0054

0002
POP 02-AUG-2018 TO

01-AUG-2019

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

0003
POP 02-AUG-2018 TO

01-AUG-2019

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

0004
POP 02-AUG-2018 TO

01-AUG-2019

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

1001
POP 02-AUG-2019 TO

01-AUG-2020

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

1002
POP 02-AUG-2019 TO

01-AUG-2020

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

1003
POP 02-AUG-2019 TO

01-AUG-2020

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

1004
POP 02-AUG-2019 TO

01-AUG-2020

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

2001
POP 02-AUG-2020 TO

01-AUG-2021

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

2002
POP 02-AUG-2020 TO

01-AUG-2021

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

2003
POP 02-AUG-2020 TO

01-AUG-2021

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

2004
POP 02-AUG-2020 TO

01-AUG-2021

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

3001
POP 02-AUG-2021 TO

01-AUG-2022

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

3002
POP 02-AUG-2021 TO

01-AUG-2022

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

3003
POP 02-AUG-2021 TO

01-AUG-2022

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

3004
POP 02-AUG-2021 TO

01-AUG-2022

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

4001
POP 02-AUG-2022 TO

01-AUG-2023

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

4002
POP 02-AUG-2022 TO

01-AUG-2023

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

4003
POP 02-AUG-2022 TO

01-AUG-2023

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

4004
POP 02-AUG-2022 TO

01-AUG-2023

N/A
(SAME AS PREVIOUS LOCATION)

HT0054

CLAUSES INCORPORATED BY REFERENCE

52.202-1
Definitions
NOV 2013
52.203-3
Gratuities
APR 1984
52.203-11
Certification And Disclosure Regarding Payments To Influence Certain Federal Transactions
SEP 2007
52.203-12
Limitation On Payments To Influence Certain Federal Transactions
OCT 2010
52.203-13
Contractor Code of Business Ethics and Conduct
OCT 2015
52.203-17
Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights
APR 2014
52.204-2
Security Requirements
AUG 1996
52.204-4
Printed or Copied Double-Sided on Postconsumer Fiber Content Paper
MAY 2011
52.204-7
System for Award Management
OCT 2016
52.204-9
Personal Identity Verification of Contractor Personnel
JAN 2011
52.204-13
System for Award Management Maintenance
OCT 2016
52.204-16
Commercial and Government Entity Code Reporting
JUL 2016
52.204-18
Commercial and Government Entity Code Maintenance
JUL 2016
52.204-19
Incorporation by Reference of Representations and Certifications.
DEC 2014
52.207-2
Notice Of Streamlined Competition
MAY 2006
52.209-10
Prohibition on Contracting With Inverted Domestic Corporations
NOV 2015
52.211-6
Brand Name or Equal
AUG 1999
52.215-20
Requirements for Certified Cost or Pricing Data or Information Other Than Certified Cost or Pricing Data
OCT 2010
52.216-27
Single or Multiple Awards
OCT 1995
52.217-2
Cancellation Under Multiyear Contracts
OCT 1997
52.217-5
Evaluation Of Options
JUL 1990
52.222-22
Previous Contracts And Compliance Reports
FEB 1999
52.225-25
Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications.
OCT 2015
52.229-3
Federal, State And Local Taxes
FEB 2013
52.232-1
Payments
APR 1984
52.232-23
Assignment Of Claims
MAY 2014
52.232-39
Unenforceability of Unauthorized Obligations
JUN 2013
52.232-40
Providing Accelerated Payments to Small Business Subcontractors
DEC 2013
52.233-1
Disputes
MAY 2014
52.233-3
Protest After Award
AUG 1996
52.233-4
Applicable Law for Breach of Contract Claim
OCT 2004
52.242-13
Bankruptcy
JUL 1995
52.242-15
Stop-Work Order
AUG 1989
52.243-1
Changes--Fixed Price
AUG 1987
52.246-2
Inspection Of Supplies--Fixed Price
AUG 1996
52.246-16
Responsibility For Supplies
APR 1984
52.247-34
F.O.B. Destination
NOV 1991
52.249-2
Termination For Convenience Of The Government (Fixed-Price)
APR 2012
52.249-8
Default (Fixed-Price Supply & Service)
APR 1984
52.253-1
Computer Generated Forms
JAN 1991
252.201-7000
Contracting Officer's Representative
DEC 1991
252.203-7000
Requirements Relating to Compensation of Former DoD Officials
SEP 2011
252.203-7002
Requirement to Inform Employees of Whistleblower Rights
SEP 2013
252.203-7003
Agency Office of the Inspector General
DEC 2012
252.203-7005
Representation Relating to Compensation of Former DoD Officials
NOV 2011
252.204-0001
Line Item Specific: Single Funding
SEP 2009
252.204-7003
Control Of Government Personnel Work Product
APR 1992
252.204-7004 Alt A
System for Award Management Alternate A
FEB 2014
252.204-7006
Billing Instructions
OCT 2005
252.204-7008
Compliance With Safeguarding Covered Defense Information Controls
OCT 2016
252.204-7012
Safeguarding Covered Defense Information and Cyber Incident Reporting
OCT 2016
252.204-7015
Notice of Authorized Disclosure of Information for Litigation Support
MAY 2016
252.209-7004
Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of Terrorism
OCT 2015
252.215-7007
Notice of Intent to Resolicit
JUN 2012
252.215-7008
Only One Offer
OCT 2013
252.223-7006
Prohibition On Storage, Treatment, and Disposal of Toxic or Hazardous Materials
SEP 2014
252.225-7001
Buy American And Balance Of Payments Program-- Basic (Dec 2017)
DEC 2017
252.225-7002
Qualifying Country Sources As Subcontractors
DEC 2017
252.225-7012
Preference For Certain Domestic Commodities
DEC 2017
252.225-7021
Trade Agreements--Basic
DEC 2017
252.225-7031
Secondary Arab Boycott Of Israel
JUN 2005
252.225-7036
Buy American--Free Trade Agreements--Balance of Payments Program--Basic (DEC 2017)
DEC 2017
252.225-7048
Export-Controlled Items
JUN 2013
252.225-7050
Disclosure of Ownership or Control by the Government of a Country that is a State Sponsor of Terrorism
JAN 2018
252.232-7003
Electronic Submission of Payment Requests and Receiving Reports
JUN 2012
252.232-7010
Levies on Contract Payments
DEC 2006
252.243-7001
Pricing Of Contract Modifications
DEC 1991
252.243-7002
Requests for Equitable Adjustment
DEC 2012
252.244-7000
Subcontracts for Commercial Items
JUN 2013
252.246-7000
Material Inspection And Receiving Report
MAR 2008
252.247-7023
Transportation of Supplies by Sea
APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.204-17 OWNERSHIP OR CONTROL OF OFFEROR (JUL 2016)

(a) Definitions. As used in this provision--

Commercial and Government Entity (CAGE) code means—

(1) An identifier assigned to entities located in the United States or its outlying areas by the Defense Logistics Agency (DLA) Commercial and Government Entity (CAGE) Branch to identify a commercial or government entity; or

(2) An identifier assigned by a member of the North Atlantic Treaty Organization (NATO) or by the NATO Support and Procurement Agency (NSPA) to entities located outside the United States and its outlying areas that the DLA Commercial and Government Entity (CAGE) Branch records and maintains in the CAGE master file. This type of code is known as a NATO CAGE (NCAGE) code.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

(b) The Offeror represents that it [ ___ ] has or [ ___ ] does not have an immediate owner. If the Offeror has more than one immediate owner (such as a joint venture), then the Offeror shall respond to paragraph (c) and if applicable, paragraph (d) of this provision for each participant in the joint venture.

(c) If the Offeror indicates ``has'' in paragraph (b) of this provision, enter the following information:

Immediate owner CAGE code:

Immediate owner legal name: ___

(Do not use a ``doing business as'' name)

Is the immediate owner owned or controlled by another entity?:

[ ___ ] Yes or [ ___ ] No.

(d) If the Offeror indicates ``yes'' in paragraph (c) of this provision, indicating that the immediate owner is owned or controlled by another entity, then enter the following information:

Highest-level owner CAGE code:

Highest-level owner legal name:

(Do not use a ``doing business as'' name)

(End of provision)

52.204-20 Predecessor of Offeror (JUL 2016)

(a) Definitions. As used in this provision--

Commercial and Government Entity (CAGE) code means--

(1) An identifier assigned to entities located in the United States or its outlying areas by the Defense Logistics Agency (DLA) Commercial and Government Entity (CAGE) Branch to identify a commercial or government entity; or

(2) An identifier assigned by a member of the North Atlantic Treaty Organization (NATO) or by the NATO Support and Procurement Agency (NSPA) to entities located outside the United States and its outlying areas that the DLA Commercial and Government Entity (CAGE) Branch records and maintains in the CAGE master file. This type of code is known as a NATO CAGE (NCAGE) code.

Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor.

Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

(b) The Offeror represents that it [____] is or [____] is not a successor to a predecessor that held a Federal contract or grant within the last three years.

(c) If the Offeror has indicated “is” in paragraph (b) of this provision, enter the following information for all predecessors that held a Federal contract or grant within the last three years (if more than one predecessor, list in reverse chronological order):

Predecessor CAGE code: ____ (or mark “Unknown”).

Predecessor legal name: ____.

(Do not use a “doing business as” name).

52.209-2 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC CORPORATIONS--REPRESENTATION (NOV 2015)

(a) Definitions. Inverted domestic corporation and subsidiary have the meaning given in the clause of this contract entitled Prohibition on Contracting with Inverted Domestic Corporations (52.209-10).

(b) Government agencies are not permitted to use appropriated (or otherwise made available) funds for contracts with either an inverted domestic corporation, or a subsidiary of an inverted domestic corporation, unless the exception at 9.108-2(b) applies or the requirement is waived in accordance with the procedures at 9.108-4.

(c) Representation. The Offeror represents that--

(1) It [ ___ ] is, [ ___ ] is not an inverted domestic corporation; and

(2) It [ ___ ] is, [ ___ ] is not a subsidiary of an inverted domestic corporation.

52.209-5 CERTIFICATION REGARDING RESPONSIBILITY MATTERS (OCT 2015)

(a)(1) The Offeror certifies, to the best of its knowledge and belief, that-

(i) The Offeror and/or any of its Principals-

(A) Are ( ) are not ( ) presently debarred, suspended, proposed…

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