Combined-W81XWH-17-T-0247_01SEPT2017.pdf

COMBINED SYNOPSIS/SOLICITATION

1. Issue Date: 09/01/2017 Close Date: 09/13/2017 4:00 PM EDT

2. Requiring Activity: US Army Medical Materiel Agency (USAMMA) Distribution Operations Center (DOC), Fort Detrick, MD 21702-5000.

3. Description of Requirement:

USAMMA DOC has a requirement for support services to provide coordination and tracking for select Temperature Sensitive Medical Products (TSMPs) in support of the Army’s Executive Agency status for bio-defense and Force Health Protection vaccines.

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotations are being requested and a written solicitation will not be issued.

4. Solicitation Number: W81XWH-17-T-0247

This combined synopsis/solicitation is issued as a request for quotations (RFQ). This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-95, January 13, 2017.

This procurement is 100% set-aside for small business. The relevant NAICS code is 541511 with a small business size standard of $27.5M.

Contract shall be Firm-Fixed-Price.

5. Schedule:

CLIN DESCRIPTION QTY U/I UNIT PRICE NET AMT

0001 Database Support Services 12 Mo ___________ ___________

0002 Support Services-Emergency 24 Hr ___________ ___________

0003 Contract Manpower Reporting 1 Ea ___________ ___________

1001 Database Support Services (OY1) 12 Mo ___________ ___________

1002 Support Services-Emergency (OY1) 24 Hr ___________ ___________

1003 Contract Manpower Reporting (OY1) 1 Ea ___________ ___________

2001 Database Support Services (OY2) 12 Mo ___________ ___________

2002 Support Services-Emergency (OY2) 24 Hr ___________ ___________

2003 Contract Manpower Reporting (OY2) 1 Ea ___________ ___________

3001 Database Support Services (OY3) 12 Mo ___________ ___________

3002 Support Services-Emergency (OY3) 24 Hr ___________ ___________

3003 Contract Manpower Reporting (OY3) 1 Ea ___________ ___________

4001 Database Support Services (OY4) 12 Mo ___________ ___________

4002 Support Services-Emergency (OY4) 24 Hr ___________ ___________

4003 Contract Manpower Reporting (OY4) 1 Ea ___________ ___________

NOTE: Emergency Support Services CLINs will be awarded with a Quantity and Unit of Measure of 1 Job. These services shall not exceed 2 hours per month without prior authorization. For proposal purposes, Offerors shall quote an hourly rate and assume a total of 24 hours per year.

6. Performance Work Statement:

U.S. ARMY MEDICAL MATERIEL AGENCY (USAMMA)

Performance Work Statement (PWS)

Support Services for the Secure Access Databases to the U.S. Army Medical Materiel Agency (USAMMA) Distribution Operations Center (DOC)

Vision Statement

The U.S. Army Medical Materiel Agency (USAMMA) Distribution Operations Center (DOC) Support Services contract will support the USAMMA DOC’s mission to provide coordination and tracking for select Temperature Sensitive Medical Products (TSMPs) in support of the Army’s Executive Agency status for bio-defense and Force Health Protection vaccines.

1. Introduction

This PWS defines the terms and needs of the DOC in relation to the secure Access databases built specifically for the vaccines and equipment handled by the DOC. USAMMA DOC has secure Access databases that are used expressly for all facets of the Defense Health Agency (DHA) Immunization Healthcare Branch (IHB) including Anthrax vaccine, Smallpox vaccine, Influenza vaccine, Adenovirus vaccine, Investigational New Drugs (INDs), critical vaccines, TSMPs, which includes the special types of equipment used to handle these vaccines and medical products.

1.1. Mission

USAMMA is the designated agent within the Department of Defense (DoD) responsible for managing and coordinating the distribution of Anthrax vaccine, Smallpox vaccine (ACAM2000), Adenovirus vaccine, other special INDs, Chemical Biological Drugs and any other temperature sensitive products that require specialized handling, from the manufacturer or storage facility to first level users (recipient organizations) and redistributions, regardless of Service affiliation or country affiliation. In this role, USAMMA coordinates with various military and commercial organizations. Direct communications with DHA IHB, Air Force Medical Support Agency

(AFMSA), Navy Medical Logistics Command (NAVMEDLOGCOM), U.S. Army major commands and regional medical commands, commercial freight carriers (e.g., FedEx, DHL, etc.), pharmaceutical manufacturing entities, and internally. In order to manage the myriad of administrative tasks and to monitor the status of vaccine shipments, USAMMA established the DOC. The DOC works closely with a large number of DoD field and fixed military medical organizations to accomplish this complex vaccine distribution mission. The DOC currently directs pinpoint distribution of Anthrax vaccine, Smallpox vaccine, Adenovirus vaccine, Influenza vaccine and numerous INDs and other medical products.

1.2. Background

Since 1998, the DOC Access database has grown from a single vaccine database to 8 comprehensive, linked Access databases. The secure databases will expand with the anticipated release of 4 to 5 additional Biological vaccines tentatively scheduled for release in the next 4 to 5 years. The existing databases are multi-faceted and have interlinked factions that exist within and between them. A support services contract is needed for the maintenance, modification, updates, repairs, report building, query building and development. Support is also required when problems are encountered because of the many different upgrades done to the Fort Detrick systems. Leadership and program changes may also require system changes.

USAMMA is the DoD designated lead agent responsible for managing and coordinating the distribution of biodefense vaccines and Chemical Biological Warfare Drugs (CBW’s). The DOC must constantly provide information pertaining to the shipment, release, storage, and destruction of these special vaccines, medical products, and equipment. USAMMA provides this crucial data to DHA IHB, Office of the Surgeon General (OTSG), Joint Vaccine Acquisition Program (JVAP), U.S. Army Medical Materiel Development Activity (USAMMDA), Centers for Disease Control and Prevention (CDC), Foreign Military Sales (FMS), DoD Services, and leadership. This data is used in analyzing and forecasting DoD vaccine requirements, and to validate/reconcile with the CDC Strategic National Stockpile. When problems arise within the databases they must be resolved as soon as possible.

1.3. Scope

USAMMA has a requirement for support services to maintain, modify, update, repair, and build reports and queries for current secure databases on a monthly basis in addition to developing new databases when required. The period of performance for these support services shall be one 12-month base period plus four 12 month optional periods.

1.3.1. The Contractor shall ensure Access databases meet 98% operability and meet the USAMMA DOC mission requirements through monthly maintenance of the systems.

1.3.2. The Contractor shall provide emergency troubleshooting of the Access databases in addition to the regularly scheduled monthly maintenance.

1.4. Non-Disclosure Statement (NDS) (Deliverable 1, Attachment 1). The Contractor shall ensure that all contract employees are advised of nondisclosure policies as well as restrictions from communicating official business to media outlets. The contractor shall provide signed non-disclosure statements from each employee assigned, prior to performing any services.

2. General Requirements

2.1. Performance

2.1.1. Place of Performance. Services shall be performed at Fort Detrick, MD with the exception of telecommuting in accordance with Paragraph 2.7.1.4.

2.1.2. Period of Performance. This contract is for one (1) twelve (12) month Base Period and four (4) twelve (12) month Option Periods. The periods of performance for this contract are as follows:

Base Period 30 September 2017 – 29 September 2018 Option Period 1 30 September 2018 – 29 September 2019

Option Period 2 30 September 2019 – 29 September 2020 Option Period 3 30 September 2020 – 29 September 2021

Option Period 4 30 September 2021 – 29 September 2022

2.2. Non-Personal Services

This PWS identifies services that are strictly non-personal in nature, as defined by Federal Acquisition Regulation (FAR) Part 37, Service Contracting. To ensure there is no appearance of any personal services, the Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks or prepare work schedules for individual contractor employees. It shall be the responsibility of the contractor to manage its personnel and to guard against any actions that give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contractor Officer (KO) immediately.

2.3. Contract Management

2.3.1. Government Management. The Contracting Officer’s Representative (COR) for this contract will be appointed by the KO. The COR will serve as the primary point of contact for all activities and issues that occur under this contract.

2.3.2. Contractor Management. The contractor shall designate a single Program Manager (PM) to be the contractor’s authorized point of contact (POC) with the COR. The PM will be responsible for formulating and enforcing performance standards, assigning contractor schedules, reviewing performance quality, communicating policies, purposes, and goals to subordinates. This will include coordination with the KO and the COR to resolve any issues that may arise, trends relating to the contract, or proposed changes or modifications to the contract.

The PM shall demonstrate capability in the overall management of complex tasks, and strong team building skills.

2.3.2.1. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor shall ensure that all contractor employees are advised of their chain of command and who they should contact if they have questions.

2.4. Reports

2.4.1. Reports and documents delivered by the contractor in the performance of this contract shall reflect the latest version of the work product or activity, unless specifically directed otherwise by the Government. All documentation shall be prepared in accordance with (IAW) standard industry practices. The Contractor shall provide electronically produced documents which reflect logical flow of material, tables of content indexes and page numbering.

2.4.2. Monthly Report (Deliverable 2). The contractor shall provide a monthly report summarizing the provided support. The report shall include a detailed list of all tasks performed.

Specific content of the report will be agreed upon at the kickoff meeting.

2.5. Training Requirements

2.5.1. Completion of Training Requirements (Deliverable 3). The contractor shall track and complete refresher training to maintain training compliance and readiness status. The contractor shall submit certificates of completion for all contractor and subcontractor employees to the COR within 5 calendar days after completion.

2.5.1.1. Anti-Terrorism (AT) Level 1.

All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website:

http://jko.jten.mil.

2.5.1.2. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.5.1.3. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

2.5.1.4. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language required US based contractor employees and associated subcontractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

2.5.1.5. iWATCH Training. The contractor and all associated subcontractors shall brief all employees on Fort Detrick iWATCH program, available on-line at http://www.detrick.army.mil/ready/iwatch.cfm. This local developed on-line training will be used to inform contractor personnel of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new contractor personnel commencing performance with the results reported to the COR no later than 30 days after contract award.

2.5.1.6. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter. This required non-residential training on-line at.

https://ia.signal.army.mil/DoDIAA/default.asp. It takes approximately one-hour to complete.

2.5.1.7. Operations Security Training (OPSEC). Per Army Regulation (AR) 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training.

New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. The training is available on-line at http://cdsetrain.dtic.mil/opsec/index.htm. It takes approximately 30 minutes to complete.

2.5.1.8. DoD Information Assurance (IA/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training within 30 days of contract start date and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

2.5.1.9. Threat Awareness and Reporting Program (TARP). For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. This training is available on-line at https://www.lms.army.mil. It takes approximately two hours to complete.

2.5.1.10. Initial Security Orientation or Annual Security Refresher Training. Per requirements in Office of the Surgeon General (OTSG)/ Medical Command (MEDCOM) Policy Memo 14-004, Standardized Security Training dated 15 January 2014. All contractor personnel shall complete the Initial Security Orientation within 30 days then must complete the Annual Security Refresher due every 365 days. Available on-line at https://www.lms.army.mil.

2.5.1.11. Army-Wide Network Security Focus Training (AWSNF). Contractor shall complete this required non-residential training course to include (1) AWNSF-Phishing Awareness, (2) AWNSF-Personally Identifiable Information, (3) AWNSF-Portable Electronic Devices and http://www.detrick.army.mil/ready/iwatch.cfm https://ia.signal.army.mil/DoDIAA/default.asp http://cdsetrain.dtic.mil/opsec/index.htm https://www.lms.army.mil/ https://www.lms.army.mil/

Removable Storage Media, and (4) AWNSF-Safe Home Computing. Available on-line at https://iatraining.us.army.mil. All 4 courses shall be completed; this is a one-time only and is required for the establishment of a government network account. It takes approximately one-hour to complete.

2.5.1.12. Emergency Preparedness Response Program. Contract employees shall complete this required non-residential training every three years, available on-line at Joint Knowledge Online (JKO) Home Page accessed via https://jko.jfcom.mil. It takes approximately one hour to complete.

2.5.1.13. Health Insurance Portability and Accountability Act (HIPAA) and Privacy Act Security Training. Contractor shall complete this required non-residential course annually, available on-line at https://jkodirect.jten.mil. It takes approximately two hours to complete.

2.6. Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned tasks by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience.

2.7. Location and Hours of Work

2.7.1. Duty Hours. On site; contractor shall perform services during designated duty hours, which are between 0600 to 1800 hours, Monday through Friday. Telecommuting is authorized in accordance with section 2.7.1.4.

2.7.1.1. The contractor shall not perform services on days designated as a Federal Holiday by Federal Status, Executive Order, Presidential Proclamation or Installation Commander.

2.7.1.2. Federal holidays are an exception to the regular duty hours. Any of the holidays listed below falling on a Saturday will be observed on the preceding Friday; holidays falling on a Sunday will be observed on the following Monday. The following is a list of legal federal holidays that services shall not be performed:

New Year’s Day, 1 January

Martin Luther King’s Birthday, 3rd Monday in January

President’s Day, 3rd Monday in February

Memorial Day, last Monday in May

Independence Day, 4 July

Labor Day, 1st Monday in September

Columbus Day, 2nd Monday in October

Veteran’s Day, 11 November https://iatraining.us.army.mil/ https://jko.jfcom.mil/ https://jkodirect.jten.mil/

Thanksgiving Day, 4th Thursday in November

Christmas Day, 25 December

2.7.1.3. The contractor shall not perform services or report to work on days that the Government or installation is closed due to local determinations relating to safety conditions, inclement weather conditions, national emergencies, energy conservation, etc.

2.7.1.4. Telecommuting. IAW FAR 7.108 – Additional Requirement for Telecommuting, telecommuting is permitted with written permission of the COR. In the event that the COR is unavailable, the Contractor shall contact the KO.

2.8. Travel/Temporary Duty (TDY)

2.8.1. No travel will be funded for the monthly support services or emergency troubleshooting services.

3. Performance Requirements

3.1. Objective – The contractor shall provide monthly maintenance to ensure operability. The contractor shall notify the COR no less than 3 days prior to any required system shutdowns.

3.2. Technical requirements:

The contractor shall:

3.2.1. Complete new development requirements for the live database no more than 90 days after requested by the COR; this shall include delivery and installation to the secure Access databases, which includes any additions, updates, modifications of all tables, forms, queries, reports, and modules.

3.2.2. Clean out (delete) blank records from all secure Access databases on a monthly basis unless other tasks take priority as deemed necessary by the COR.

3.2.3. Attend meetings with USAMMA DOC and USAMMA Information Technology (IT) which involve the DOC Access databases, and provide system guidance and recommendations as required by the COR.

3.2.4. Provide Access training to DOC personnel that will cover the new developments, upgrades, reporting features, modifications, and repairs upon installation of said features as requested by the COR.

3.2.5. Test the secure Access databases with future versions of Access on site at the DOC, identify real and potential conflicts/issues, and provide resolution within 90 days of USAMMA implementation.

3.2.6. Provide emergency troubleshooting of the Secure Access Database system should problems occur outside of the monthly maintenance visits within 24 hours of notification from the

COR. Emergency troubleshooting shall not exceed 2 hours per month without gaining prior approval.

4. Security

4.1. Security and Safety

4.1.1 All contractor employees shall comply with applicable local security policies and procedures to access the installation and USAMMA DOC facility. This information will be provided by the COR.

4.1.1.1 The contractor shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Directorate of Emergency Services and Security Office.

4.1.1.2. The contractor shall have a law enforcement background check through the National Crime Information Center (NCIC) and a credit check through appropriate credit bureau entity completed for all proposed personnel who will be entering Army-controlled installations and facilities. The contractor shall provide the results of the preliminary checks to the KO and COR, in writing prior to commencement of work. The contractor will receive notification for those proposed contractor personnel who have been cleared through Fort Detrick’s Security Office.

4.1.2. Prior to commencement of services, the contractor shall provide the COR, within seven

(7) calendar days in advance of the event, full names, date of birth, place of birth and Social Security numbers (or equivalent identification numbers for non-U.S. citizens) of all personnel who will be entering Army-controlled installation and facilities.

4.1.2.1. The contractor shall contact COR or designated Government Trusted Associate Sponsorship System (TASS) Trusted Agent who is responsible to facilitate and sponsoring contractor’s Army Knowledge Online (AKO) registration and TASS in-processing and out-processing, to include approval, rejection and re-verification.

4.1.2.2. The contractor shall return all issued U.S. Government Common Access Cards, installation badges, access badges to the COR when the contract is completed or when a contractor employee no longer requires access to the installation and facility.

4.1.3. Force Protection Condition (FPCON) impact on work levels. The contractor workforce shall comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. In addition to the changes otherwise authorized by the changes clauses of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or process. IAW Department of Defense Instructions (DoDI) 2000.16, DoD AT Standards, the FPCON is defined as follows:

4.1.3.1. FPCON ALPHA. This condition applies when there is a general threat of possible terrorist activity against personnel and facilities, the nature and extent of which are unpredictable, and circumstances do not justify full implementation of FPCON BRAVO measures. However, it may be necessary to implement certain measures from higher the Terrorist Threat Conditions (THREATCONS) resulting from intelligence received or as a deterrent. The measures in this THREATCON must be capable of being maintained indefinitely.

4.1.3.2. FPCON BRAVO. This condition applies when an increased and more predictable threat of terrorist activity exists. The measures in this THREATCON must be capable of being maintained for weeks without causing undue hardship, affecting operational capability, and aggravating relations with local authorities.

4.1.3.3. FPCON CHARLIE. This condition applies when an incident occurs or intelligence received indicating some form of terrorist action against personnel and facilities is imminent.

Implementation of measures in this THREATCON for more than a short period probably will create hardship and affect the peacetime activities of the unit and its personnel.

4.1.3.4. FPCON DELTA. This condition applies in the immediate area where a terrorist attack has occurred or when intelligence has been received that terrorist action against a specific location or person is likely. Normally, this THREATCON is declared as a localized condition.

4.1.3.5. During FPCONs Charlie and Delta, non-essential services are discontinued.

4.1.4. Security Requirements. The contractor shall not generate, handle or store classified information at the contractor’s facility.

4.1.4.1. Unclassified Contract Security Requirements: The contractor shall ensure all employees performing under this contract have a favorable National Agency Check with written inquires (NACI), including a favorable completion of Federal Bureau of Investigation (FBI) fingerprint check, which the ACOR will coordinate with the United States Army Garrison (USAG) Fort Detrick Security Office. The security requirements shall be maintained for the life of the contract, and citizenship shall be verified by presenting an original birth certificate or a U.S.

passport or the original Naturalization Certificate to the USAG Fort Detrick Security office at the time of in processing for all contract personnel assigned to the contract. In order to maintain the security requirements any derogatory information, to include law enforcement issues, mental health issues, or alcohol/drug related issues shall be reported to the COR, ACOR, and USAG Fort Detrick Security Office.

4.1.4.2. DD Form 254 is not required for this requirement.

4.1.5. Proprietary Information Assurance and Security. The contractor shall comply with Office of Management and Budget (OMB) Circular A-130, “Management of Federal Information Resources,” which requires Certification and Accreditation (C&A) of all federal information systems every three (3) years at a minimum or as changes that require re-accreditation occur.

This C&A requirement ensures the effective safeguarding of sensitive but unclassified (SBU) data against unauthorized modification, disclosure, destruction, and denial of service, as directed by the DoD.

4.1.5.1. The contractor shall protect all data in the strictest confidence; prevent the unauthorized duplication, use and disclosure of information that is subject to the Privacy Act of 1974, HIPAA IAW applicable statutory, regulations, local policies and procedures.

4.1.5.2. All data received, processed, evaluated, loaded, and created as a result of this contract shall remain the sole property of the Government and shall be returned to the Government at the conclusion of the contract unless the contracting officer grants specific exception.

4.1.5.3. The contractor is prohibited from appropriation, disclosure, or unauthorized use of proprietary information that is acquired in the execution of this contract.

4.1.5.4. All products including files, software, and other information, which are created, produced or developed during the period of performance are the property of the Government and shall be returned unless the Government grants the contractor permission to retain the materials and products for continued development or publication.

5. Deliverables

The contractor shall provide deliverables as described.

Item PWS Ref Title Distribution Initial 1 1.4. and

Attachment 1 Non-Disclosure Statement

KO, COR Signed statements are due from each personnel assigned, prior to performing any services.

2 2.4.2 Monthly Report KO, COR Initial due 45 DACA and monthly thereafter

3 2.5.1 Training certificates of Completion

COR IAW section 2.5

6. Government Facility and Government Furnished Equipment

6.1. The Government will provide access to Government controlled facilities, equipment, and materials for daily business use of staff called for under this contract. This shall include office space, desk, telephone, chair, computer, shared printer, and requisite consumable materials.

6.2 The Contractor will be provided keys or codes for access to the Government facility. These keys and codes shall be controlled, tracked, and protected. Upon termination of the period of performance, all keys and/or access badges to the Government facility shall be turned in to the

COR.

6.3. Quality Assurance: The Government will review Monthly Progress Reports and will attend regular task performance review meetings with the Contractor to survey quality of products and services.

6.3.1. Quality Assurance Surveillance Plan (QASP): The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the Contractor’s performance. The oversight provided for in the contract and in the QASP will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance, and provides verifiable input for the required Past Performance Information Assessments. The QASP will be finalized immediately following award and a copy provided to the Contractor after award. The QASP is a living document and may be updated by the Government as necessary.

Performance Requirements Summary Matrix

Performance Requirement PWS Performance Standard Acceptable Quality Level Method of Surveillance

Add, update, modify all DOC database tables, forms, queries, reports, and modules

3.2.1 Knowledge for building, updating, and modifying the existing secure Access database already in use by USAMMA/DOC.

A familiarity of the Anthrax vaccine, Smallpox vaccine, Influenza vaccine, Adenovirus vaccine and TSMPs

Shall be completed no more than 90 days after requested, this shall include delivery and installation.

100% inspection.

The contractor shall, on a monthly basis, clean out (delete) blank records from all secure Access databases

3.2.2 Knowledge for purging

empty records within the existing secure Access database already in use by USAMMA/DOC.

100% compliance. 100% Inspection on a monthly basis.

The contractor shall attend meetings with USAMMA DOC and USAMMA Information Technology that involves the DOC Access databases, and provide system guidance and recommendations.

3.2.3 Contractor shall meet with

USAMMA/DOC and IMD in order to clearly understand guidance and recommendations for application modifications.

100% compliance within 30 days of meeting request.

100% Inspection as required by the COR

The contractor shall provide minimal Access training to DOC personnel

3.2.4 Contractor shall be

proficient in presenting training/issues to USAMMA/DOC personnel using appropriate tools and techniques.

100% compliance within 30 days of request.

100% Inspection as required by the COR.

The contractor shall test the secure Access databases with future versions of Access

3.2.5 Contractor shall identify

real and potential conflicts/issues, and provide resolution.

100% compliance upon availability of future versions within in 30 days.

100% Inspection as required by the COR.

Contact and resolution for repairs and emergencies to the existing Access database used by

USAMMA/DOC.

3.2.6 Knowledge for repairing, building, modifying the existing secure Access database already in use by USAMMA/DOC. A familiarity of the Anthrax vaccine, Smallpox vaccine, Influenza vaccine, Adenovirus vaccine, and Temperature sensitive Medical products.

24 hours contact and response time for problems encountered during daily business, Fort Detrick system upgrades. A working knowledge of the existing 5 databases and locations database in the Access format. And that all the above requirements work when accomplished and loaded into the existing

100% Inspection upon each new repair, modification, upgrade and response that will be required.

system.

7. Applicable Documents and Definitions

7.1 Compliance Documents

- AR 200-1 Environmental Protection and Enhancement

- AR 252-2 Information Assurance

- AR 40-61 Medical Logistics Policies and Procedures.

- AR 530-1 Operations Security

- AR 70-1 Army Acquisition Policy

- AR 710-1 Supply Policy

- AR 735-5 Policies and Procedures for Property Accountability

- Army FAR Supplement (AFARS)

- Cold Chain Management, http://www.cdc.gov/

- Department of Defense FAR Supplement (DFARS)

- Department of Defense Financial Management Regulation (DoD 7000.14-R)

- DoD 8570.01-M Information Assurance Workforce Improvement Program

- DoD Directive 70.45.14, Planning, Programming & Budgeting System

- DoD Unique Identification (UID) Program (DoDD 8320.03 and DoDI 8320.04

- DoDD 85701.1 Information Assurance Training, Certification and Workforce Mgt

- DoDI 2000.16 DoD Antiterrorism Standards

- DoDI 8510.01 DIACAP

- Federal Acquisition Regulation (FAR)

- Fort Detrick Environmental Policy FD01-12

- Health Insurance Portability and Accountability Act (HIPAA)

- Joint Federal Travel Regulations, http://www.defensetravel.dod.mil/site/travelreg.cfm

- Occupational Safety and Health Act

- Office of Federal Procurement Policy Letter 92-1

- OMB Circular A-130 Management of Federal Information Resources

- Privacy Act of 1974

- Service Contract Act

- Supply Bulletin (SB) 8-75-11

7.2 Reference Documents

- AR 525-13 Anti-Terrorism

- Army Medicine, http://www.armymedicine.army.mil/

- Defense Contract Audit Agency, www.dcaa.mil

- Defense Industrial Security Clearance Office (DISCO), www.dss.mil

- Defense Logistics Agency, www.dla.mil

- Defense Technical Information Center, www.dtic.mil

- DoD 4120.24-M Defense Standardization Program Policies & Procedures

- DoD and Army environmental program and regulations, https://aec.mil/usaec/ http://www.cdc.gov/ http://www.defensetravel.dod.mil/site/travelreg.cfm http://www.armymedicine.army.mil/ http://www.dcaa.mil/ http://www.dss.mil/ http://www.dla.mil/ http://www.dtic.mil/ https://aec.mil/usaec/

- Medical Directory Circular 40-1

- MHS Information Assurance, http://www.health.mil/MHSCIO/programs_products/ia.aspx

- National Crime Information Center, http://www.fbi.gov/about-us/cjis/ncic

- U.S. Army Environmental Command, http://aec.army.mil/usaec/compliance/index.html

- U.S. Army Medical Materiel Agency, http://www.usamma.army.mil/homepage.cfm

- U.S. Army Medical Research and Materiel Command, https://mrmc.amedd.army.mil/index.cfm

7.3. Definitions

7.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

7.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

The Contracting Officer is the only individual who can legally bind the government.

7.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

7.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

7.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

7.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

7.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

7.1.10. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

7.1.11. WORK DAY. The number of hours per day the contractor provides services IAW the contract.

7.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

http://www.health.mil/MHSCIO/programs_products/ia.aspx http://www.fbi.gov/about-us/cjis/ncic http://aec.army.mil/usaec/compliance/index.html http://www.usamma.army.mil/homepage.cfm https://mrmc.amedd.army.mil/index.cfm

7.4. Acronyms

The acronyms listed below will assist in recognizing certain key words, phrases, or departments as defined in the contract, as well as any forthcoming dialogue with the contractor.

ACRONYM MEANING

ACOR Alternate Contracting Officer’s Representative AFMSA Air Force Medical Support Agency AR Acceptable Quality Level AR Army Regulation CBW Chemical Biological Warfare CDC Centers for Disease Control CLIN Contract Line Item Number COR Contracting Officer’s Representative DHA Defense Health Agency DOC Distribution Operations Center DoD Department of Defense FAR Federal Acquisition Regulation FFP Firm Fixed Price FMS Foreign Military Sales FPCON Force Protection Condition GFE Government Furnished Equipment HIPAA Health Insurance Portability and Accountability Act IAW In Accordance With IHB Immunization Healthcare Branch IND Investigational New Drug IT Information Technology JVAP Joint Vaccine Acquisition Program KO Contracting Officer NACLC National Agency Check with Local Check NAVMEDLOGCOM Naval Medical Logistics Command NCIC National Crime Information Center OCI Organizational Conflict of Interest OTSG Office of the Surgeon General POC Point of Contact PM Program Manager PWS Performance Work Statement QASP Quality Assurance Surveillance Plan TSMP Temperature Sensitive Medical Product USAG U.S. Army Garrison USAMMA U.S. Army Medical Materiel Agency Professional and Administrative Support Services USAMMDA U.S. Army Medical Materiel Development Activity USAMRAA U.S. Army Medical Research Acquisition Activity WAWF Wide Area Work Flow

7.5. Related Documents

ATTACHMENT 1 – Non-Disclosure Statement (NDS)

7. Miscellaneous Information:

Billing Information: Invoicing will be completed using the Wide Area Work Flow (WAWF) system.

Please include your DUNS Number and CAGE Code with your offer.

8. Inspection and Acceptance:

The Government will inspect and accept upon performance of all services.

9. Delivery Information:

CLIN SHIP TO ADDRESS DODAAC

0001 USAMMA, DOC W80DLM

693 NEIMAN STREET

FORT DETRICK, MD 21702-5000

0002 FOB: DESTINATION (SAME AS PREVIOUS LOCATION) W80DLM

0003 FOB: DESTINATION (SAME AS PREVIOUS LOCATION) W80DLM

10. Clauses and Provisions:

CLAUSES INCORPORATED BY REFERENCE

52.204-16 Commercial and Government Entity Code

Reporting

JUL 2016

52.204-18 Commercial and Government Entity Code Maintenance

JUL 2016

52.204-21 Basic Safeguarding of Covered Contractor Information Systems

JUN 2016

52.212-1 Instructions to Offerors--Commercial Items JAN 2017 52.212-3 Offeror Representations and Certifications--

Commercial Items

JAN 2017

52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000

252.203-7005

Requirements Relating to Compensation of Former DoD Officials Representation Relating to Compensation of Former DoD Officials

SEP 2011

NOV 2011

252.204-7008

252.204-7011 252.204-7012

Compliance with Safeguarding Covered Defense Information Controls Alternative Line Item Structure Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

SEP 2011

OCT 2016

252.204-7015

252.225-7031

Notice of Authorized Disclosure of Information for Litigation Support Secondary Arab Boycott of Israel

MAY 2016

JUN 2005

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010

252.239-7009

Prohibition on Interrogation of Detainees by Contractor Personnel Representation of Use of Cloud Computing

JUN 2013

SEP 2015

252.239-7010 252.244-7000

Cloud Computing Services Subcontracts for Commercial Items

OCT 2016

JUN 2013

252.247-7022 252.247-7023

Representation of Extent of Transportation by Sea Transportation of Supplies by Sea

AUG 1992

APR 2014

CLAUSES INCORPORATED BY FULL TEXT

ADDENDUM TO 52.212-1

ADDITIONAL INSTRUCTIONS TO OFFERORS

(a) Offerors shall submit quotes based on the instructions below:

1. REQUIREMENTS.

Performance requirements are provided in the Performance Work Statement.

2. PERIOD OF PERFORMANCE.

The estimated period of performance for this purchase order is:

Base Period 30 September 2017 – 29 September 2018 Option Period 1 30 September 2018 – 29 September 2019 Option Period 2 30 September 2019 – 29 September 2020 Option Period 3 30 September 2020 – 29 September 2021 Option Period 4 30 September 2021 – 29 September 2022

3. PROPOSAL SUBMISSION INSTRUCTIONS.

a. PROPOSAL QUESTIONS: Questions may be submitted to the POC via email No Later Than 7 September 2017, 4:00 PM Eastern Daylight Time. Follow-up/additional questions will not be accepted after this date. Answers to submitted questions will be provided to all prospective Offerors via RFQ amendment.

b. PROPOSAL DUE DATE: 13 September 2017, NLT 4:00 PM EDT

c. POINT OF CONTACT: The Government Point of Contact is CPT Carolyn D. Tyson.

Quotes shall be submitted electronically and the Offeror is responsible for ensuring receipt by the POC. Please reference Solicitation W81XWH-17-T-0247 in all email correspondence.

d. SUBMISSION: Each volume shall be submitted as a separate file. Any pages that are changed (as a result of negotiations or quote revisions) should be highlighted in yellow and the content changed should also be highlighted in yellow. The revised pages shall be dated.

Formatting shall be single spaced, single sided, 8.5 x 11” page. Each paragraph shall be separated by at least one blank line. A standard, 12-point font size applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be landscape.

The following volumes of material shall be submitted:

4. PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.

The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and RFQ number in the header and/or footer.

The following additional restrictions apply:

File Packaging. Files shall be in read-only format, using PDF files. All price breakdown information to aide in the cost/price evaluation shall be submitted in Microsoft Office Excel Read/Write format and viewable in Microsoft Excel 2007.

All information shall be confined to the appropriate file. The offeror shall confine submissions to essential matters, sufficient to define the quote in a concise manner, to permit a complete and accurate evaluation of each proposal. Each file of the proposal shall consist of a Table of Contents, Summary Section, and the Narrative discussion. The Summary Section shall contain a brief abstract of the file. Proprietary information shall be clearly marked. The following shall be included in the Narrative discussion:

Proposal Volume Volume Title Required

Copies Required Sections and Titles Page Limits

I Technical Volume

1 Elec

Cover Letter, Table of Contents, and Glossary No Limit

Technical Approach 20 Pages

II

Past Performance

Past Performance Information No Limit

III

Cost/Price Proposal

Cost/Price Proposal No Limit

(i) VOLUME I – Technical. This volume shall demonstrate a clear understanding of all the tasks to be performed and how the approach is likely to yield the required results within the required timeframe; the methodology and flexibility that will be used in accomplishing any resultant award; overall ability to update, maintain, repair, and provide training on the USAMMA DOC access database.

(ii) VOLUME II – Past Performance. This volume shall contain past performance information regarding similar contracts. Offerors shall submit no more than three (3) relevant Government and/or commercial contracts with a period of performance within three (3) years from the issue date of this RFQ. Relevant efforts are defined as services/efforts that are the same as or similar to the effort required by the RFQ. For each contract submitted, Offerors shall submit the name, current email address, and current phone number of one (1) point of contact. Offerors shall include the following information for each referenced contract:

• Contract number, type, and value

• Date of contract, place of performance, and period of performance

• Brief description of contract work and comparability to the proposed effort. It is not sufficient to state that it is comparable in magnitude and scope. Rationale must be provided to demonstrate that it is comparable as set forth above.

(iii) VOLUME III – Cost/Price. This volume shall consist of all information required to support proposed costs and prices. Other than certified cost and pricing data are not currently required;

however, the Government reserves the right to request such data prior to award. There are no page limitations for this volume.

The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary.

(End of provision)

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Evaluation Factors in Order of Importance:

Factor 1: Technical Approach Factor 2: Past Performance Factor 3: Cost/Price

This is a best value trade off procurement. The Government may elect to award to other than the lowest cost, based on the evaluation of the non-cost factors and the best value to the Government. Technical Approach is the most important non-cost factor, followed by Past

Performance. All non-cost factors, when combined, are significantly more important than cost or price.

Factor 1: Technical Approach. The Government will evaluate the degree to which the offeror’s assessment demonstrates a clear understanding of all the tasks to be performed and how the approach is likely to yield the required results within the required timeframe; the methodology and flexibility that will be used in accomplishing any resultant award; overall ability to update, maintain, repair, and provide training on the USAMMA DOC access database.

Factor 2: Past Performance. Past performance will be evaluated on the basis of the Offeror’s demonstrated recent and relevant record of performance in services that meets the requirements of the PWS. The Government will conduct a past performance risk evaluation and confidence assessment that will be based on the relevance, recency, and quality of the Offeror’s past performance on projects of similar size, scope, and complexity within the last three years.

• A rating for relevancy will be assigned for each Offeror.

• The Government will review the relevant and recent past performance information to determine the risks associated with an Offeror’s likelihood of success in performing the PWS.

• An overall performance confidence assessment rating will be assigned for each

Offeror based on the relevancy, recency, and performance quality of past performance information.

• In the case of an Offeror who has no recent/relevant performance record available or the Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned, the Offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the Offeror will be determined to have “Neutral Confidence” for its past performance evaluation factor.

Factor 3: Cost/Price. The Government will evaluate the fairness and reasonableness of prices…