99th MECS PWS_DRAFT_20240328.docx

Performance Work Statement 99th RD Medical Equipment Concentration Site (MECS) 3351 Lexington Avenue, JBMDL, New Jersey, 08640

1. General: This performance work statement (PWS) is for the 99th RD Medical Equipment Concentration Site for equipment storage and maintenance located at 3351 Lexington Ave, JBMDL, New Jersey 08640. As a performance base contract, the requirements are stated in terms of desired results with associated quality standards. The non-personal services required of this PWS will be performed in a manner that will maintain a satisfactory facility condition and present a clean, neat, and professional appearance.

1.1. Description of Services/Introduction: The contractor shall furnish all personnel, training, labor, safety equipment, management, administration, and services, except as may be expressly set forth as government furnished, and otherwise do all things necessary to perform and provide the work efforts described in the PWS in order to provide non-personal services to provide maintenance, services retrieval and restaging for medical equipment pertaining to the 99th RD, 81st RD, 1st MSC, 200th MP, 76th ORC medical units and non-medical units with medical devices. The contractor will also support hands-on training and potential mobilization/operational tempo events for the 99th RD, 81st RD, 1st MSC, 200th MP, 76 ORC. Only the Contracting Officer (KO) has the authorization to make changes to this requirement.

1.2. Background: The (M)ECS is a unique and multifaceted organization that acts as the 99th and 81st RD’s central focal point and Executive Agent for medical equipment programs and initiatives. The Agency’s mission is to maintain and sustain medical capabilities for the United States Army Reserve Commands Medical assets, to enable medical readiness globally. Accordingly, the (M)ECS principal skills and technologies focus on the lifecycle management, sustaining and modernizing the medical force for the Army Reserve, to support exercises and contingency operations.

1.3. Scope: The contractor is required to maintain and sustain all medical equipment at the MECS facility to the highest of Army maintenance standards. The contractor shall integrate the balance between preparation and sustainment of new systems while extending the life of older systems. They shall meet the requirements of Army storage and maintenance while focusing on all equipment being at a deployable ready condition. The contractor shall provide accountability, maintenance management and training services. The Government reserves the right to increase or decrease the scope of this requirement at anytime during the duration of this contract.

1.4. Objectives: The contractor shall provide all services required within this PWS to operate within the MECS facility for the 99th RD which include medical equipment servicing, medical equipment training and providing quality customer service as well as complying with all safety and environmental regulations.

1.5. Hours of Operations: The contractor is expected to maintain normal business hours of operations on a daily basis. Normal operating hours are 7:30 am – 4:00 pm local time Monday through Friday. The contractor must maintain a workforce for the uninterrupted performance of all tasks within the PWS. At times there will be various events where contractor services may be required 24 hours per day, 7 days per week (including holidays) depending on mission requirements. The contractor shall maintain stability and continuity of the workforce during these increased operational tempo events to include the military weekend support and Mobilization/Operational Tempo (OPTEMPO) events.

1.6. Holidays: The contractor is not required to provide routine services on Federal Holidays except in emergency situations. If these holidays fall on a Saturday, the preceding Friday will be observed. If the holiday falls on a Sunday, the following Monday will be observed. If the holiday falls on a regular workday, routine services shall be rescheduled to ensure mission requirements are met. Military training holidays are not considered federal holidays. The following is a list of legal federal holidays as referred to elsewhere in the contract and PWS:

New Year’s Day - January 1st M. L. King Memorial Day - 3rd Monday in Jan Presidents’ Day - 3rd Monday in February Memorial Day - last Monday in May Juneteenth - June 19th Independence Day - July 4th Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - November 11th Thanksgiving Day - 4th Thursday in November Christmas Day - December 25th

1.6.1. Inclement Weather: If the 99th RD and or JB MDL declares an installation or facility “closed” or if road conditions are “red” or “black”, or otherwise deemed unsafe for routine travel/use, due to inclement weather, the COR and contractor shall determine which, if any employees will be required for, or continue with, duty at the location.

1.7. Key Personnel: The contractor shall provide sufficient management to ensure that all tasks are performed efficiently, accurately, on time, and in compliance with requirements of this PWS. The key personnel for this requirement are an onsite project manager, lead biomedical equipment technician and a medical equipment quality assurance (QA) specialist. Changes to these personnel require approval from the Contracting Officer (KO). There will be a reduction of contract price for vacancy/unfilled positions longer than 30 days.

1.7.1. Onsite Project Manager (PM) Requirements: This position shall have five (5) years documented leadership experience with a comprehensive knowledge of governing regulations, policies, procedures, and knowledge of the assigned Area of Responsibility (AOR). They shall have knowledge of Army logistics functional areas and understand how the Army logistics (maintenance and supply) functions. They shall have knowledge of medical equipment that is assigned to Army tactical medical units. They shall have the ability to provide information and reports, resolve issues and recommend actions to improve services to unit customers. They shall be skilled in verbal and written communications to effectively conduct meetings, execute plans, and possess the ability to manage the contractor team members. They shall serve as the central contractor point of contact with the government (COR). The PM shall be authorized to act on behalf of the contractor for all matters relating to this contract to include the authority to bind the contractor for matters pertaining to this contract. The PM may be hands-on and perform collateral duties of performance. The Site Manager shall submit a signed monthly progress report to the COR and ACOR no later than ten (10) calendar days after the reporting month. The monthly progress report shall document workload for the reporting month to include, at a minimum, scheduled work completed, contractor quality control statistics, and summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other contractor comments regarding operational improvements/betterments, work delays, or other issues affecting contractor performance. The Site Manager shall notify the COR/ACOR of planned or unplanned absences of one (1) workday or more. The Site Manager shall provide the name of the alternate/acting Site Manager who will be performing the Site Manager’s duties during the absence.

1.7.2. Lead Biomedical Equipment Technician (BMET III): This position shall have graduated from a DoD or civilian biomedical technical school (e.g. DoD BMET Basic Course) and have six plus (6+) years of experience in healthcare and/or medical research and medical maintenance operations. Certified Biomedical Equipment Technician (CBET) credentialing through the Association for the Advancement of Medical Instrumentation (AAMI) or equivalent is desirable.

1.7.3. Medical Equipment Quality Assurance (QA) Specialist (BMET III): This position shall have graduated from a DoD or civilian biomedical technical school (e.g. DoD BMET Basic Course) and have five plus (5+) years of experience in healthcare and/or medical research and medical maintenance operations. Certified Biomedical Equipment Technician (CBET) credentialing through the Association for the Advancement of Medical Instrumentation (AAMI) or equivalent is desirable.

1.8. Replacement of Key Personnel: All proposed replacement of key personnel shall be submitted in writing to the KO and the COR at least 15 calendar days prior to the proposed replacement. All proposed replacements shall meet the minimum qualifications of the person being replaced prior to assuming the position.

1.8.1. Availability of Key Personnel: The onsite PM shall be available to meet with the COR on site during normal operating hours within one hour of notification. The contractor shall provide the KO and COR phone numbers for the onsite PM during duty and non-duty hours (to include evenings, holidays, and weekends). After duty hours, the onsite PM shall be available on site within two hours of notification.

1.9. Other Position requirements that are not Key Personnel

1.9.1. BMET II: This position shall have graduated from a DoD or civilian biomedical technician school. They shall have knowledge of schematics and have the ability to work independently on repairs, safety testing and provide preventative maintenance. They shall be able to maintain records, write reports, and coordinate outside repairs if needed. The desired minimum experience of this position is three (3) years. They shall have advanced knowledge of practices, procedures and have knowledge of medical equipment.

1.9.2. BMET I: This position shall have graduated from a DoD or civilian biomedical technician school. They shall have knowledge of schematics and have the ability to work under supervision on repairs, safety testing and provide preventative maintenance. They shall be able to maintain records, write reports, and coordinate outside repairs if needed.

1.9.3. Reserved

1.10. Qualification and Experience Requirement: The contractor is responsible for ensuring all personnel have the required qualifications and, if applicable, have the required current and valid professional certifications and licenses in compliance with federal, state, local requirements, ordinances, laws, or other requirements imposed by state agencies, counties, or localities. The Contractor shall ensure all certificates, licenses, permits and bonds are kept current throughout this contract. Associated expenses shall be borne by the Contractor. Copies of all applicable certificates, licenses, permits and bonds shall be maintained on site and made available to the COR/ACOR immediately upon request. BMETs shall be qualified to work on equipment, e.g. if a piece of equipment requires manufacturer certification, only a BMET certified by the manufacturer may work on that equipment.

1.10.1. Physical Qualifications: All Contractor personnel shall be physically and medically qualified for performing the duties to which they are assigned. The Contractor, IAW EM 385-1-1, shall consider, at a minimum, personnel strength, endurance, agility, coordination, and visual and hearing acuity. Personnel shall meet the physical requirements for specific job tasks and hazards as required by the EM 385-1-1, the position, the job description, the Contractor’s Activity Hazard Analysis (AHA), and applicable federal requirements.

1.10.2. Reading and Understanding Operating Instructions: Operators of any equipment or vehicles shall be able to read and understand the signs, signals, and operating instructions in use IAW EM 385-1-1.

1.10.3. Subcontractors: Subcontractors used to perform any tasks required by this contract shall be qualified, certified and licensed to perform that work.

1.10.4. List of Employees: The Contractor shall maintain a current listing of employees. The list shall include employee names, position title, and normally assigned shift. This list shall be validated by the Contractor and provided to the COR/ACOR at the start of the contract. An updated listing shall be provided within one (1) day upon change of employees.

1.11. E-Verfy Program: The Contractor must pre-screen Candidates using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements. The Contractor must ensure that the candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E-Verify system. An initial list of verified/eligible candidates must be provided to the COR/ACOR no later than 3 business days after the initial contract award.

1.12. Miscellaneous Contract Service Personnel (CSP) Requirements

1.12.1. The Contractor shall ensure its CSPs are able to speak, read, and write in English in order to effectively communicate with government personnel.

1.12.2. The Contractor shall maintain a drug free workplace.

1.12.3. The Contractor shall provide professional and courteous customer assistance to all customers and personnel. All customer assistance will be of the highest standard that is effective, expeditious, polite and focused on issue resolution.

1.12.4. Uniforms: Safety steel-toe shoes are required for personnel entering the warehouse. Contractors shall dress in a generally neat and orderly fashion. The COR will inform the onsite PM if there is an issue with dress code. The uniform for all employees shall be IAW local Standard Operating Procedures (SOP).

1.12.5. Identification of CSPs: All CSPs are required to clearly identify themselves as CSPs by wearing company identification badges or clothing clearly distinguishing themselves from government employees. These badges must be visible at all times when working with government personnel. When conversing with government personnel during business meetings, over the phone, or email, the CSP will identify themselves as such to avoid any perception that they may be government employees to avoid situations arising where certain topics cannot be released outside the government.

1.12.6. Electronic mail signature blocks will identify CSP affiliation. Documents or reports produced by CSPs will be suitably marked as contractor produced products. CSPs occupying co-located space in a government facility will identify their workspace are with their name and contractor affiliation. It is the Contractor's responsibility to avoid inadvertent Organizational Conflicts of Interest (OCI) caused by its employees not disclosing that they are CSPs.

1.13. Sexual Harassment/Assault Response and Prevention (SHARP). The Contractor shall comply with OTSG/MEDCOM Policy Memo 19-019, Sexual Harassment/Assault Response and Prevention Program, 9 March 2019, or superseding DHA or DoD policy once issued and provided to the Contractor. The SHARP reporting requirements apply only to knowledge obtained by Contractor personnel while performing services under this contract.

1.13.1. The Contractor shall require all CSPs with knowledge of an incident of sexual assault occurring on a Government facility, to include a government leased facility, where the Contractor is providing services under this contract, to report the incident to the Contractor who shall immediately (with 24 hours of gaining knowledge of the incident) report the incident in writing to the government’s COR. This reporting policy also applies to sexual assault incidents involving MEDCOM personnel that occur on the contractor’s owned or leased facility under this contract. All incidents shall be reported whether they involved contractor personnel or government personnel, or other individuals, when the incidents occur on a government facility, or a government leased facility.

1.14. Installation Access

1.14.1. Contractor and all associated subcontractor(s) employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.14.2. Trusted Associated Sponsorship System (TASS).

1.14.2.1. The contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

1.14.2.2. The contractor shall comply with agency personal identity verification procedures in all subcontracts when the subcontractor is required to have physical access to a federally controlled facility or access to a Federal information system.

1.14.2.3. The contractor shall ensure compliance with the provisions set forth below. For purposes of the Federal Acquisition Regulation (FAR) Clause 52.204-9, the government will designate a Trusted Agent (TA) for this contract. The government reserves the right to amend or supplement these provisions pursuant to the FAR 52.212-4(c) clause in the contract.

1.14.2.4. The contractor is responsible for absences of CSPs due to expired identification and access documents. Such absences shall not relieve the contractor of its obligation to perform the services required under this contract.

1.14.2.5. The government will sponsor the CSPs for a Defense Enterprise Email Online (DEE) account. The CSP e-mail addresses will identify them as a contractor and use the format firstname.lastname.ctr@mail.mil. The DEE will be discontinued by the government when the CSPs no longer require access.

1.14.2.6. The government TA will send a notice through the TASS to the e-mail address provided IAW the above requirement. The user ID and password will be provided in the e-mail and will be require a change at first log-in. In the event the e-mail message is not received, the contractor may request the username and password from the TA and proceed to the website https://www.dmdc.osd.mil/tass to complete the process.

1.14.2.7. The CSP shall log into the TASS and complete the verification process by submitting the application back to the TA for approval.

1.14.2.8. The application will be accepted, returned, or rejected by the TA. Notice as to whether the application has been accepted, returned, or rejected will be provided to the e-mail address within 48 hours after submission. If the application is returned or rejected, the Contractor shall contact the TA and comply with the TA’s guidance to attempt to correct and resolve the issue(s).

1.15. Common Access Card (CAC). The government will issue a CAC to all CSPs performing work under this contract. CSPs must ultimately possess a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM). This will require the completion of an OF306 and two (2) FD 258 fingerprint cards. The contractor shall be responsible for performing employment backgrounds/record checks on all CSPs who perform under this PWS. The government also reserves the right to perform background/record checks on CSPs. The contractor shall not allow employees to perform duties under this contract if the investigation reveals sufficient derogatory information (i.e. felony or dishonorable discharge) that would deem the employee unfit for work in support of the government. The government reserves the right to refuse to issue a CAC to any employee or to revoke a CAC for any security related reasons.

1.15.1. Government Facility Access. The contractor shall request and obtain a government issued CAC for entry to access work locations. The contractor shall notify the COR within two (2) business days if a contract employee is removed, terminated or otherwise no longer eligible to retain a CAC under this contract. Once a contractor employee is no longer eligible to perform work on a contract, the CAC must be turned in to the COR. It is a security violation to transfer CACs between contracts.

1.15.2. For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following:

· both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

· remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

· physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.15.3. Upon approval of the application, the CSP will receive an e-mail stating the CAC application was approved. The applicant must then go to a Real-Time Automated Personnel Identification System (RAPIDS) Issuing Facility to have the government credential issued. The CSP must present two acceptable forms of ID which may include: Driver's License, Military ID, Contractor Company ID with picture and expiration date, charge card with picture imprinted, or passport.

1.15.4. Out-processing Requirements. When a CSP’s performance under this contract ceases, the CSP shall personally bring the CAC to the TA and complete the DA Form 2962. The TA will revoke the CAC from the TASS.

1.16. Removal from Contract Work. The KO or COR may request the contractor immediately, temporarily or permanently, remove an CSP(s) from the work site when it is determined that the CSP’s behavior is contrary to the public interest, inconsistent with the best interests of security, or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population.

1.16.1. The contractor shall comply with any removal request. For clarification, a determination to remove a CSP will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

1.16.2. The KO will make all determinations regarding the removal of any CSP(s) from work site(s), except under certain conditions. When a KO is not available, either during the day or after hours, or in situations where a delay would not be in the best interest of the government or is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population, the COR will have the authority to request immediately removal of the CSP from the work site. CSPs that are removed from contract work shall be required to leave the work site immediately. The CAC card and any Government issued badges of the CSP shall be collected by the contractor before departure of the CSP.

1.16.3. Law enforcement officers will have the authority to immediately remove any CSP from the work site when delay in removal would not be in the best interest of the government, security, or is identified as a potential threat to the health, safety, security, general well-being or operational mission of the facility and its population. The KO and COR will be notified as soon after the incident as practical or at the beginning of the next business day if an action happened after hours. The KO will make all official notifications to the contractor.

1.16.4. The contractor shall meet the terms and conditions of the contract, to include the PWS standards, regardless of CSP(s) removal from the work site.

1.17. Training. The contractor shall develop, implement, and maintain a site-specific annual training plan that identifies the method and schedule to fulfill all required training and/or certification for each employee. The contractor shall provide to the KO and COR an annual training plan no later than 30 calendar days after the performance start date, no later than five (5) calendar days after the start date of each option period. The contractor shall orient newly assigned contractor personnel prior to commencement of work IAW with the PWS.

1.17.1. The contractor shall develop an all-inclusive site-specific training record that identifies the required, scheduled and completed training of each CSP. The contractor shall provide a copy of the all-inclusive training record to the KO and COR no later than 30 calendar days after the performance start date and no later than the 5th calendar day of each month. The contractor shall provide, by CSP, training certificates/records upon the request of the government.

1.17.2. Government Provided Training. Due to the computer requirements necessary to perform government-provided training, the contractor shall coordinate government-provided training requirements with the COR as needed for new CSPs and annual requirements. The contractor shall document all government-provided training of CSPs to include orientation and annual training requirements. The contractor shall additionally ensure all CSPs accomplish government-provided training as identified below:

1.17.3. Antiterrorism (AT) Training.

1.17.3.1. AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil.

1.17.3.2. For contracts that require OPSEC Training. Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.17.3.3. For Information Assurance (IA) / Information Technology (IT) Training. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within six months of appointment to IA/IT functions.

1.17.3.4. Access and general protection/policy and procedures. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.17.4. iWATCH Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR NLT 60 calendar days after contract award.

1.17.5. Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to Government information systems. All contractor employees with access to a Government information system must be registered in the ATCTS at commencement of services and must successfully complete the DoD Information Assurance Awareness prior to access to the information system and annually thereafter.

1.17.6. DOD Cyber Awareness Training. All CSPs with access to a government information system must successfully complete the DOD Information Assurance Awareness training prior to access to the information systems and then annually thereafter IAW 25-2 and as directed by the RD. This training is available at https://ia.signal.army.mil. All required IA awareness training will be taken upon work performance start date and annually thereafter, for the duration of this contract. Certificates of successful completion, for both initial awareness training and annual refresher training, will be provided to the COR within 30 days of start of contract. The contractor shall submit course certificates to the COR within five calendar days of completion for each affected CSP.

1.17.7. Health Insurance Portability and Accountability (HIPPA) & (LEIE) Requirements. Exhibit I provides HIPPA requirements and Exhibit J provides LEIE requirements.

1.17.8. Information Disclosure: Disclosure of information to any person not entitled to receive it, or failure to safeguard any information, classified, Controlled Unclassified Information (CUI), unclassified, or Personal Identifiable Information (PII) that may come to the Contractor, or any person under its control, may subject the contractor and its agents or employees to criminal liability.

1.17.8.1. The contractor shall comply with AR 25-1, AR 25-2 and applicable information assurance best business practices. The contractor shall not install or connect non-government owned computing systems or devices to government networks without the coordination and obtaining proper authorization through the 99th RD G4 from the Information Management Office (IMO). The non-government owned computing systems or devices include, but are not limited to, personal or contractor owned thumb drives (e.g. memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives, etc.), removable or external hard drives, Personal Digital Assistants (PDS) Personal Computer Memory Card International Association (PCMCIA) media, MP2 players, cell phones, digital media, floppy disks, Compact Discs (CD)/Digital Video Disks (DVD) burners, optical recordings, photo flash cards, laptops or any devices that can store data.

1.17.8.2. The contractor shall ensure any sensitive information, including but not limited to, PII, FOUO, proprietary, and law enforcement sensitive information residing on MCDs, or other external media is protected IAW current Data at Rest (DAR) guidelines and requirement using an authorized, approved and prescribed DAR solution. MCDs include, but are not limited to, laptops, netbooks, chrome books or any other tablet computers, Blackberry or equivalent devices, external media including CDs, DVDs, USB drives, thumb drives or any other portable digital storage devices.

1.17.9. Other Training. There will be periodic training during the life of this contract that the government may identify to the contractor as possible training opportunities. This training may be on-site or off-site such as new equipment training (NET) when new equipment or systems are fielded in which the contractor may be afforded an opportunity to send their CSPs. The contractor shall be responsible for any travel costs incurred by the CSPs to attend these courses.

1.18. Safety and Health Plan. The contractor shall comply with Occupational Safety and Health Administration (OSHA) standards as a minimum level of safety and health performance and establish more stringent standards where necessary for effective CSP protection. At a minimum, the contractor’s safety and health program shall address the following PWS-specific safety and health requirements:

1.18.1. The contractor shall comply with the MEDDAC Regulation 420-90 Fire Safety, Occupational Health and Fire Prevention, National Fire Protection Association (NFPA) 101, Life Safety Code and all other applicable codes shall be considered mandatory and enforceable throughout the term of this contract. All CSPs shall participate in annual fire drills as required.

1.18.2. Safety Data Sheets (SDS). The contractor shall advise their employees of all environmental and hazardous materials handling rules and regulations and shall maintain SDS on all materials that are required by State and Federal laws or regulations to include OSHA requirements. The contractor shall maintain the most current version of SDS within the work centers.

1.18.3. The contractor shall comply with the provisions set forth below and FAR Clause 52.236-13 (with Alternate I), Accident Prevention. Accidents and injuries shall be reported to the contractor’s onsite PM, the KO and the COR. Notification to the COR and KO shall occur immediately following a serious accident. A written report IAW AR 385-10 for all accidents shall be provided to the KO and COR no later than 48 hours after occurrence.

1.18.4. When a contractor’s CSP detects a condition that may cause injury or illness, an oral report shall be made without delay to the immediate supervisor. The supervisor shall take immediate corrective action within thirty minutes of being notified about conditions under contractor control and immediately report all unsafe or unhealthful conditions in person to the COR within one hour.

1.18.5. The contractor shall perform periodic quality control inspections of the safety plan and safety program. In the event an unsafe condition is discovered with government provided facilities or equipment, the COR shall be notified immediately by the contractor. The government reserves the right to conduct announced or unannounced safety inspections at any time on equipment or facilities used in support of the contract. The contractor shall cooperate with government officials when conducting any investigations.

1.18.6. Personal Protective Equipment (PPE). The contractor shall provide, at no additional cost to the government, PPE. The contractor shall ensure employees use the appropriate PPE required by statutory or regulatory standards. PPE shall be maintained in a safe, sanitary and operational condition.

1.18.7. The contractor shall comply with all of the activity’s security requirements. The contractor shall ensure that every CSP who performs work on this contract is eligible to work on the installation. The contractor shall address physical security and information assurance.

1.18.8. Neither the contractor nor any CSP will disclose or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity’s security or interrupt the continuity of operations.

1.18.9. The contractor shall safeguard information, material, equipment and records (regardless of media) from being compromised, altered, destroyed, mutilated, damaged, or lost IAW AR 25-1, AR 25-55, AR 25-400-2, AR 340-21, AR 380-5. Title 18 United States Code (U.S.C.) §2071 defined possible penalties for destruction of government records.

1.18.10. The government will perform physical security and force protection inspections on government provided facilities prior to and during contractor occupation of government facilities. The contractor shall ensure ready access to add contractor occupied areas by government inspectors. The government, at its sole discretion, will provide any physical repairs and improvements to all structures and barriers. The contractor shall be responsible to notify the COR of all mitigation requirements to ensure adequate physical security until repairs or improvements are in place. The contractor is responsible for carrying out those practices and procedures within their influence and outside of inherently government responsibilities to ensure proper security.

1.18.11. When securing all non-classified Army property, the contractor shall abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, RD and local physical security policies, plans and all applicable supplements to the regulations.

1.19. Quality Control (QC).

1.19.1. Quality Control Program. The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The QC program shall ensure that services are performed IAW commercial standards, advisory recommendations, and federal, state, installation, and AR policies, procedures and regulations as identified in this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QA program is the means by which the contractor assures themselves that their work complies with the requirements of the contract. The contractor shall provide and maintain an inspection system acceptable to the government. Complete records of all inspections performed by the contractor shall be maintained and made available to the government on demand. If any of the services performed do not conform to the contract requirements, the government may require the contractor to perform the services again at no additional cost to the government to meet the requirements of this contract.

1.19.2. Quality Assurance Surveillance Plan (QASP). The government will evaluate the contractor’s performance IAW the QASP. The QASP is a government document that is primarily focused on what the government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.20. Service Contract Reporting (SCR): Contractors will report manpower data relating to the performance of service contracts into the system for Award Management (SAM) (https://sam.gov) consistent with existing service contract reporting requirement under the federal acquisition regulation subpart 4.17- Service Contracts Inventory. SAM will only enable reporting for entities with contract that meet the SCR threshold at FAR 4.1703. As part of its quote, the vendor must include the estimated total cost (if any) incurred to comply with the Service Contract Reporting requirement.

1.21. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend the post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these meetings, the KO will apprise the contractor of how the government views the contractor’s performance and the contractor shall apprise the government of issues/concerns, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. At a minimum, the KO plans to hold these meetings quarterly.

1.22. The Government will not supervise or otherwise direct contractor employees. The contractor shall not supervise or otherwise direct government employees nor will the contractor supervise employees of other contractors outside of this requirement.

SECTION 2

2.1. DEFINITIONS. The following terms used throughout this PWS shall have the following meanings:

Acceptable Quality Level. AQL is the maximum allowable percentage of deviation from perfect performance for an individual service output.

Advisory Documents. Directives the contractor may use for information and guidance, and which are not binding for compliance.

Common Access Card. Smart card-based technology and systems used to transform and improve security in DoD processes and mission performance thereby enhancing readiness while also improving business processes. The standard identification card for active-duty Uniformed Services personnel (to include the Selected Reserve), DoD civilian employees, eligible contractor personnel, and eligible foreign nationals. The Department's primary platform for the public key infrastructure authentication token used to access DoD computer networks and systems in the unclassified environment and were authorized by governing security directives, the classified environment. It is the principal card enabling physical access to installations. The CAC enables encrypting and cryptographically signing email facilitating the use of PKI authentication tools and establishes an authoritative process for the use of identity credentials.

Contract Discrepancy Report. A report that requires the contractor’s response when performance is unsatisfactory. The CDR requires the contractor to explain, in writing, why performance was unsatisfactory, how performance will be returned to satisfactory levels, and how recurrence of problems will be prevented.

Contracting Officer (KO). The individual with the authority to enter into, administer, and/or terminate contracts. The KO is the exclusive government official authorized to execute changes and authorize deviations or variations from the contract.

Contracting Officer's Representative (COR). The medical facility person responsible for assisting in administration of the government's quality assurance portion of the contract. This person is designated in writing by the KO to be responsible for quality assurance, inspection, surveillance documentation and acceptance of the contractor's services. A copy of the letter of designation will be provided to the contractor.

Government Furnished Property. Government Furnished Property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines.

Quality. Meeting or exceeding contract requirements. Quality is measured by the contractor’s compliance with government mandated standards or service outputs.

Quality Assurance (QA). A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to technical requirements; and satisfactory performance is the end result.

Quality Assurance Surveillance Plan (QASP). A written document that provides the COR a systematic method to monitor contract performance.

Quality Control Program (QCP). Actions taken by the contractor to control the production of goods or services so that they will meet the requirements of the PWS. The processes shall be in writing.

Real Time Automated Personnel Identification System (RAPIDS). A network of microcomputers linking the Uniformed Services Personnel Offices to the Defense Enrollment Eligibility Reporting System (DEERS) database to provide on-line processing of information to the DEERS database.

Real Time Automated Personnel Identification System On-line Processing. A system that allows users to perform a variety of transactions in real time to the DEERS database.

U.S. Army Medical Command (MEDCOM) is a direct reporting unit of the U.S. Army that provides command and control of the Army's fixed-facility medical, dental, and veterinary treatment facilities, providing preventive care, medical research and development and training institutions. MEDCOM is commanded by the Army Surgeon General.

2.2. ACRONYMS/ABREVIATIONS

ACM - Asbestos-containing material AEH - Assistant Executive Housekeeper AOD - Administrative Officer of the Day

GFE - Government Furnished Equipment GFI - Government Furnished Information HSPD-12 - Homeland Security Presidential Directive-12

OPTEMPO - Mobilization/Operational Tempt

SECTION 3

GOVERNMENT FURNISHED PROPERTY (GFP)

3. General: Government property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a Government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines. The government will not furnish any traditional government furnished property (GFP) for this requirement. The Government will be providing tools, toolboxes, computers, parts, test equipment and other equipment to facilitate maintenance. GFP are considered provided to the contractor in accordance with FAR 45.102(b). GFP are managed for stewardship purposes by the contractor and require Property Administration. The contractor will sign a sub hand receipt from the government for this equipment. The listed GFP does not leave the government facility and Property Book ownership remains the responsibility of the government.

3.1. Government Furnished Property Warranty. The Government does not warrant any item of GFE/GFI/GFP as to suitability of use. The Government does not guarantee a performance life cycle. The Government provides no warranty for GFP furnished. The contractor shall coordinate with the site logistician for maintenance, repair or replacement of GFP as necessary.

3.1.2. The government is furnishing keys and access cards. In the future, CAC cards may be used for access to the facilities in lieu of the access cards.

3.1.3. Contractor Accountability. The contractor shall comply with applicable government regulations addressing management and responsibility for Government Property, specifically, AR 735-5 (Property Accountability Policies), Chapter 2, and Paragraph 2.12(d).

3.1.4. Inventory. The contractor and the Government will conduct a joint inventory, to component level, which…