W81K0421R0002-0008.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1) Provide answ ers to questions.

2) Revise clauses 52.212-1 Addendum and 52.212-2 Addendum.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 17

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 12-May-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W81K0421R0002

X 9B. DATED (SEE ITEM 11)

07-Apr-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

12-May-2021

CODE

W40M USA HLTH CONTRACTING ACT

CTR FOR HEALTH CARE CONTR

2199 STORAGE ST BLDG 4197 STE 68

JBSA FT SAM HOUSTON TX 78234-5074

W81K04 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81K0421R0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

52.212-1 ADDENDUM

PROPOSAL SUBMISSION (Addendum to FAR 52.212-1)

Addenda to 52.212-1(b), Submission of Proposals. The paragraph is tailored as follows:

Paragraph (b), the second sentence is deleted and replaced with the following: “Proposals must be submitted on the SF 1449 and accompanied by all requested items elsewhere specified in the solicitation.

Paragraph (b) (10) is deleted and replaced by information required to be submitted in Volume III of the proposal.

Addenda to 52.212-1(c), Period for Acceptance of Proposals. The paragraph is tailored as follows: “The offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of proposals.”

Addenda to 52.212-1(e), Multiple Proposals. This paragraph is deleted in its entirety.

Addenda to 52.212-1(g), the following paragraph is added to the end of the current paragraph as follows: "After evaluating proposals, if discussions are deemed necessary, the contracting officer may determine that the number of most highly rated proposals that might otherwise be included in the competitive range exceeds the number at which an efficient competition can be conducted. In this event, the contracting officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals."

Addenda to 52.212-1 (m) Organizational Conflict of Interest. For those offerors planning to engage in a teaming arrangement or to use subcontractors, a conflict of interest may be created if a company is identified as a prime offeror, teaming partner/subcontractor, or as a member of a Joint Venture on more than one proposal. Each participating company shall only submit one proposal. If the contracting officer concludes during proposal evaluation that a potential conflict of interest exists because one or more companies have participated in more than one proposal as a prime offeror, teaming partner/subcontractor, or as a member of a Joint Venture, the contracting officer reserves the right to require a conflict of interest mitigation plan from the prime offerors of those proposals.

If an offeror fails to submit a plan, or submits an inadequate plan, the offeror may not be considered.

1. PROPOSAL SUBMISSION REQUIREMENTS

a. Volumes I, II, and IV shall be submitted electronically on https://safe.apps.mil/submittal, along with one (1) unsanitized hard copy, and one (1) un-sanitized read-only CD-R. A sanitized version of Volume II is also required (no identifying names or symbols of your company). An unsanitized Volume III shall be emailed. In addition, Volume III shall be submitted as one (1) unsanitized hard copy and one (1) unsanitized CD-R. Any portion of the proposal that is changed (as a result of negotiations or proposal revisions) should be annotated and dated. Each volume shall be clearly labeled with its title and a copy number (e.g., copy 1 of 1).

b. All text shall be Times New Roman font, with a minimum size 12 font, single spaced, on 8 ½ x 11 inch paper (except as specifically noted in this section). A standard, 12-point minimum font size applies. Times New Roman fonts are required. Legible tables, charts, graphs and figures shall be used wherever practical to depict organizations, implementation schedules, plans, etc. These displays shall be uncomplicated, legible, and shall not exceed 11 by 17 inches in size and may be less than 12-point font size as long as they are legible. Pages shall be numbered sequentially by volume.

c. There is no page limitation for Volume I, Administrative which includes the completed/signed SF

1449, statements of offerors, contractor team arrangement (if applicable), and contractor information sheet. Page limitations are exclusive of acknowledged/signed amendments, completed provisions, and legible tables, charts, graphs, and figures.

d. Page Limitations. Page limitations shall be treated as maximums. Pages in excess of the above limitations will be removed and disregarded during the evaluation. When both sides of a sheet display printed material, it shall be counted as two pages. Each page shall be counted except the following: covers, tab dividers, title pages, glossaries, and table of contents/file index. Also, page limits are not applicable to legible tables, charts, graphs and figures used wherever practical to depict organizations, implementation schedules, plans, etc. when they take up more than 50% of a page.

e. NOTE: Pages that exceed the required page limitations will not be evaluated. Additional pages over the maximum allowed will be removed or not read and will not be evaluated by the Government.

f. The following volumes of material shall be submitted:

Volume

ITO

Paragraph

Number

Volume Title

Copies

Page Limit

I 2(a) Administrative 1 unsanitized hard copy, 1 un-sanitized CD-R, 1 unsanitized via https://safe.apps.mil/submittal

No Limit

Section A 2.a.(1) Completed/signed SF1449

Section B 2.a.(2) Acknowledged/signed amendments

Section C 2.a.(3) Completed Provisions Section D 2.a.(4) Statement of Offerors Section E 2.a.(5) Contractor Team Arrangement

(if applicable)

Section F 2.a.(6) Contractor Information Sheet (Attachment 2)

II 2.b. Factor 1 – Technical Capability 1 unsanitized hard copy, 1 sanitized hard copy, 1 un-sanitized CD-R and 1 sanitized CD-R, 1 unsanitized and 1 sanitized via https://safe.apps.mil/submittal

Section A 2. b. (6) Technical Subfactor 1A 2.b.(6)(a)(i) Technical Approach Subfactor 1B 2.b.(6)(a)(ii) Staffing Approach Subfactor 1C 2.b.(6)(a)(iii) Management Capability &

Experience

Subfactor 1D 2.b.(6)(a)(iv) Transition-In Plan

III

2.c Factor 2 –Performance Risk

Proposal (Present and Past Performance)

1 unsanitized hard copy, 1 un-sanitized CD-R, 1 unsanitized via Email.

This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance

Questionnaire Forms. IV 2.d. Factor 3 – Price 1 unsanitized hard copy, 1 Un-sanitized CD-R, and unsanitized via https://safe.apps.mil/submittal

No Limit

HARD COPY MAILING ADDRESS:

Attn: David D. Robledo, Contracting Officer and Anthony J. Hill, Contract Specialist Health Readiness Contracting Office 2199 Storage Street, Suite 68 JBSA Fort Sam Houston, TX 78234-5074

2. PROPOSAL FILES

a. Format. This addendum prescribes the format for proposals and describes the approach for the development and presentation of proposal data. The offeror’s proposal shall include all data and information requested herein and shall be submitted in accordance with these instructions. Offerors are required to submit all documentation and information detailed herein, including terms and conditions, representations and certifications, and technical requirements. Failure to submit all required documentation and information may result in a proposal being ineligible for award. In submitting a proposal, offerors are agreeing to the terms and conditions as written in the entire solicitation.

The following additional restrictions apply:

b. File Packaging. All proposals shall submit Volumes I, II, and IV in electronic format using https://safe.apps.mil/ and on read-only CD-R CDs clearly labeled with the offeror’s name, CAGE Code, volume number and volume title. Volume III shall be submitted as described in paragraph 1a. Each CD shall contain 1 Table of Contents for the volume and one file containing all elements of the volume. If files are compressed, the necessary decompression program must be included. The offeror’s CDs shall be virus free. The electronic versions of the proposal shall be submitted in a format readable by, at a minimum, Microsoft (MS) Office Word 2007, MS Office Excel 2007, MS Office Project 2007, and MS Office Power Point 2007, as applicable. All applications should be version 2007 or later. The Government will accept .pdf files for the electronic version with the exception of the price proposal (MS Office Excel 2007 or latest compatible version) which requires the formulas to be reviewed by the Government. In addition the price breakdown information to aide in the price evaluation shall also be submitted as a Microsoft Office Excel document (.xlsx) and viewable on Microsoft Excel 2007 or later.

c. Content Requirement. All technical proposal information shall be confined to the appropriate volume and section. For example, only information included in the section labeled “Section A - Technical Approach” will be evaluated for Technical Approach. If Technical Approach information is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluated as part of the Section A – Technical Approach. The Government will not adapt its evaluation to comply with an offeror’s proposal submission or otherwise go in search of information that an offeror omitted or failed adequately to present. The offeror shall clearly mark any proprietary information as such.

(i) VOLUME I – ADMINISTRATIVE

Certifications and Representations – Offerors shall submit one completed copy of all representations and certifications. If the offeror has completed the Online Representations and Certifications at the System for Award Management (SAM) https://www.sam.gov/portal/public/SAM, then the offeror shall submit an electronic printout of the Representations and Certifications.

Solicitations, Offer and Award Documents and Certifications/Representations shall not be addressed separately from that submitted in VOLUME I – ADMINISTRATIVE.

a. Offerors shall submit one virus-free un-sanitized version and one virus-free sanitized version of the administrative proposal.

i. Offerors shall include a copy of the completed SF 1449, with an original signature of a corporate officer authorized to negotiate for the company. Include proposed discount terms in Block 12 and the name of the company, address, phone and fax numbers in Block 17a.

ii. Offerors shall include acknowledged and original signed copies of amendments to the solicitation, if applicable.

iii. Offerors shall include COMPLETED provisions.

iv. Offerors shall include a statement of the offeror’s appointed individual to make contractual decisions, and include the offeror’s CAGE code, Dun & Bradstreet (DUNS) Number, and Tax ID number, along with an email address, telephone and facsimile (FAX) number.

v. Responsibility Determination. To assist in determining Offeror/Contractor responsibility IAW FAR Part 9, the offeror shall explain how they plan to have or obtain adequate financial resources to support any awarded contract. If the offeror intends to rely on internally available working/operation capital, evidence of availability must be submitted. If the offeror plans to rely on financial support from other sources, evidence of availability and the maximum lines of credit that may be available must be identified and must be based upon the inclusion of this contract effort. Evidence of external funding must be provided in the form of a dated letter form the external source. Documentation to support the amounts must also be included. Offerors who are a small business and fail to provide sufficient information for the Government to make an affirmative responsibility determination may be referred to the Small Business Administration (SBA) for Certificate of Competency. To be eligible for award of a contract, the offeror must receive an affirmative responsibility determination or a Certificate of Competency issued by the SBA.

vi. Contractor Team Arrangements. Offerors may propose under this solicitation through a contractor team arrangement as defined in FAR Subpart 9.601. As such, a contractor team arrangement means an arrangement in which:

(1) Two or more companies form a partnership or joint venture to act as a potential prime contractor; or

(2) A potential prime contractor agrees with one or more other companies to have them act as its subcontractors under a specified Government contractor acquisition program. A major subcontractor is defined as a subcontractor performing at least 25% of the contract effort.

(3) Offerors proposing a contractor team arrangement shall include a statement that fully discloses the contractor team arrangement and company relationships pursuant to FAR Subpart 9.603, Policy.

(4) Contractor Information Sheet. Offerors are required to complete the

Contractor Information Sheet (Attachment 2). The information must be completed for the prime and for any subcontractor performing at least 25% of the work.

(ii) VOLUME II – Technical Capability (Factor 1). The volume shall be organized into the following sections:

a) Submission of Technical Capability Proposals (Volume II). Character spacing shall be set on the 'Normal' setting for Microsoft Word. Offeror’s technical quality volume shall include section, paragraph, and page number on each sub-factor page. Page numbers shall be continuous and not restart at the beginning of each subfactor. Sub-factors shall begin at the top of a new page.

b) Page count. Technical Capability Proposal is limited to 50 pages. Page limitations shall be treated as maximums. If exceeded, the excess pages will not be read or considered in the evaluation of the proposal. Pages with Tables and Exhibits are included in the page count. Pages not included are as follows:

Table of Contents Glossaries of Abbreviations and Acronyms Dividers Blank pages

TABLE OF CONTENTS

Table of Contents shall be included as one document along with the offerors Subfactors. The Table of Contents shall contain details which delineate the pages, sections, paragraphs, and subparagraphs within that volume.

Technical Capability Proposal must specifically address the sub-factors.

TECHNICAL CAPABILITY PROPOSAL INSTRUCTIONS

Volume II shall include the Technical Capability Proposal and shall be specific and complete. All the requirements specified in the solicitation are mandatory and by your proposal submission, you are representing that your company will perform all the requirements specified in the solicitation. The USG will evaluate the offeror’s responses against the Technical Proposal sub-factors defined in the Addendum to 52.212-2. The offeror shall use the instructions provided below, to provide as specifically and descriptively as possible the actual methodologies, procedures, and approaches your company would use to accomplish/satisfy ALL requirements specified in the sub-factors listed below.

The offeror shall ensure that the Technical Capability Proposal is legible, clear, concise, and cohesive. The offeror shall ensure that its proposal does not merely reiterate, restate, rephrase or reformulate the requirements specified herein. It is the offeror’s responsibility to provide a technical proposal that includes enough description and convincing rationale to substantiate the validity of its stated claims. The government’s evaluation will not include assumptions or use of prior knowledge of the offeror and will base its evaluation ratings on the accuracy, detail, and merit of the offerors submitted proposal.

Note: As referenced in Attachment 2 and the Proposal Table of Contents, for the sanitized copies do not include Company name or CAGE Code on the CD-R Label cover or within the Technical Capability Proposal.

The Offeror shall provide information to substantiate the following:

SUBFACTOR 1A – TECHNICAL APPROACH: The offeror shall provide a comprehensive description/plan that clearly communicates how your company intends to meet the solicitation requirements. The technical approach shall include specific narrative details and/or descriptions with sufficient detail of actual methods, processes, procedures, etc. to demonstrate compliance and understanding of Performance Work Statement (PWS) requirements and the following:

KEY POINT #1 - METHODS/PROCESSES – Provide a detailed description of actual methods, processes, procedures, etc. to demonstrate compliance and clear communication.

KEY POINT #2 - UNDERSTANDING REQUIREMENT – Provide a detailed description that articulates an understanding of the requirement of the H2F System, and the role of the AT as an integral part of the H2F Performance Team.

KEY POINT #3 - CAPABILITY – Provide a detailed description of your company’s capability of meeting the requirements of the PWS.

SUBFACTOR 1B - STAFFING PLAN: The offeror shall provide a staffing plan that addresses the following:

KEY POINT #1 – MANAGEMENT APPROACH – Provide a comprehensive management approach for supplying qualified personnel in accordance with the Performance Work Statement

(PWS).

KEY POINT #2 - QUALIFIED PERSONNEL - Provide a detailed description that demonstrates a thorough understanding (proven process for) of the processes for recruiting qualified personnel to fill vacancies, risk mitigation plan for filling hard-to-fill remote positions and procedures/techniques to retain qualified personnel.

KEY POINT #3 - TRAINING AND EDUCATION – Provide a detailed and comprehensive training and education approach to maintain current licensing for contractor personnel and validate contractor personnel licensure where required (retention/recruiting plan)

SUBFACTOR 1C - MANAGEMENT CAPABILITY AND EXPERIENCE: The offeror shall provide a management capability and experience plan that addresses the following:

KEY POINT #1 - PLACES OF PERFORMANCE - Since the contract has more than one place of performance, the Offeror shall clearly describe how they intend to manage a disperse workforce located at various locations to ensure standardization and quality of services at no additional cost to the government. In addition, the Offeror shall provide its approach to ensure uninterrupted services through employee turnover and personnel absence.

KEY POINT #2 - DETAILED DESCRIPTION - Provide a detailed description of how your company will provide the full scope of services In Accordance With (IAW) Exhibit B Places of Performance. Provide specific management techniques, reports, tools, and practices to ensure appropriate management and oversight necessary to provide quality and timely services IAW the

PWS.

KEY POINT #3 - DETAILED PLAN - Provide a detailed plan with specific policies and procedures as to how your company will monitor and ensure responsive and effective communication between your company and government personnel to ensure timely provision of services and specific metrics or indicators your company will use to monitor and ensure effective customer service and satisfaction in meeting the needs of the Government (e.g., call/email response times, resolution times, etc.).

KEY POINT #4 – RESUMES – Provide a detailed description of your management capability to ensure you have the necessary technical staff with the required minimum qualifications to perform the objectives of this solicitation, this shall include resumes of Contractor Representative and Alternate Contractor Representative.

SUBFACTOR 1D – TRANSITION-IN PLAN - The Offeror shall provide a Transition-In Plan for all tasks to meet the requirements of the PWS and the following:

KEY POINT #1 – TIME CONSTRAINTS & MITIGATION OF RISK – Provide a detailed description of the approach for recruiting and hiring qualified personnel in a short period of time;

milestones; new hire orientation processes; and provide a plan to demonstrate how performance and technical risk will be mitigated. The Transition-In period shall be for the period of 60 calendar days after contract award and include a detailed transition plan to staff the Places of Performance outlined in Exhibit B of the PWS.

(iii) VOLUME III – Performance Risk Proposal (Past and Present Performance). This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance Questionnaire Forms. Offerors shall submit one un-sanitized copy of each hard copy and CD-R. Offerors shall submit all Government and/or commercial contracts for the prime offeror and each major subcontractor in performance or awarded during the past three years, from the issue date of this RFP, which are relevant to the efforts required by this solicitation. Relevant efforts are defined as services/efforts that are the same as or similar to the effort (as compared to North American Industry Classification System (NAICS) code 621999 required by the RFP. Data concerning the offeror shall be provided first, followed by each proposed major subcontractor, in alphabetical order. The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors for their past performance to be considered. This volume shall be organized into the following sections:

(1) Section 1 – Contract Descriptions. This section shall include the following information in the following format:

(a) Contractor/Subcontractor place of performance, CAGE Code and DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

(b) Government contracting activity, and current address, Procuring Contracting Officer’s name, e-mail address, telephone and fax numbers.

(c) Government’s technical representative/Contracting Officer’s Representative and current email address, telephone and fax numbers.

(d) Government contract administration activity and the Administrative Contracting Officer’s name, and current e-mail address, telephone and fax number.

(e) Government contract administration activity’s Pre-Award Monitor’s name, and current e-mail address, telephone and fax numbers.

(f) Contract Number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Task Order Numbers.

(g) Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material (T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc.).

(h) Awarded price/cost.

(i) Final or projected final price/cost.

(j) Original delivery schedule, including dates of start and completion or work.

(k) Final or projected final, delivery schedule, including dates of start and completion of work.

(2) Section 2 – Performance. Offerors shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirement of this RFP.

(a) For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The offerors shall also provide copy of any Cure Notices or Show Cause Letters received on each contract listed and a description of any corrective action implemented by the offeror or proposed subcontractor. The offerors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

(b) Performance Risk Assessment Questionnaires (PRAQs). The offeror shall request completion of Attachment 4 entitled “Performance Risk Assessment Questionnaire (PRAQ)” by those persons who have knowledge of the performance quality provided on the contracts listed above. PRAQs should be completed by a member of the program office, administrative contracting office, end users of the service provided, or any other USG technical or business advisor who has knowledge of the Contractor’s performance. The USG will use the results of submitted questionnaires as a method to evaluate an offeror’s past performance. Instruct each source to complete and e- mail the entire questionnaire to Mr. Anthony J. Hill at e-mail: anthony.j.hill16.civ@mail.mil.

(iv) VOLUME IV – Factor 3 Cost/Price. The volume shall be organized into the following sections:

(1) Electronic Copy. Cost CD-R requirements: Files contained on the Volume IV Cost DVD-R may not be password protected. Electronic links are only permissible within the Cost Volume. If files contain links, the links must be intact and maintained through all revisions. The Offeror shall not include pivot tables in Excel spreadsheets. The Offeror shall provide a completed Schedule B Supplies or Services and Prices/Costs of the solicitation. Offerors shall complete the pricing sheet (Exhibit L, , base plus option year tabs and the Future Locations tabs of the RFP). Offerors are required to complete Exhibit L, Pricing Spreadsheet in its entirety by providing fully burdened hourly rates.

(2) Compliance. Failure to comply with the RFP requirements for Cost/Price information may result in an adverse assessment of an offeror’s proposal and reduce or eliminate its chance of being selected for award.

Offerors shall ensure that the information presented in this volume is consistent and correlates with the information contained in the other proposal volumes. Also, the Offeror shall ensure that the information submitted in this volume is consistent with and fully supports the amounts set forth in the SF1449 and continuation sheets.

(3) General Instructions. In accordance with Federal Acquisition Regulation (FAR) 15.402 and 15.403- 1, certified cost or pricing data are not required based on the fact that adequate competition is expected for this procurement. Information other than certified cost or pricing data may be provided in contractor format providing that sufficient information is made available. Information submitted shall be prepared following the instruction in FAR 15.403-5. If after receipt of proposals the Contracting Officer determines that there is insufficient information available to determine price reasonableness and none of the exceptions at FAR 15.403-1 apply, the Offeror may be required to submit cost or pricing data. Additionally, in the event that adequate competition is not obtained, the Contracting Officer may incorporate FAR 52.215-20 entitled, “Requirements for Cost or Pricing Data or Information Other Than Cost or Pricing Data,” into the solicitation and request a Certificate of Current Cost or Pricing Data.

There are no page limitations for this volume. Proposal information included in this volume which is not directly related to Cost will be disregarded.

(4) Compensation Plan. NOTE: The compensation plan evaluation is a separate evaluation and is not a part of the Factor 3 Pricing evaluation or rating.

(a) The offeror’s Compensation Plan shall be included at the end of their VOLUME IV – PRICE PROPOSAL, identified with a separate tab.

(b) Pursuant to FAR clause 52.222-46, Evaluation of Compensation for Professional Employees, all professional employees (Athletic Trainers) shall be compensated fairly and properly. Offerors shall submit for evaluation a total compensation plan that sets forth proposed salaries and fringe benefits for “professional” employees only working on the contract. Plans indicating unrealistically low professional employee compensation may be assessed adversely.

(c) In addition to completing the Schedule B Pricing, the offeror shall also submit a format similar to the Attachment 5 – Compensation Plan for Professional Employees. for each Athletic Trainer position for each contract period that sets forth the proposed composite and non-composite base rates (as noted on Atch 5) and a breakout of any proposed fringe benefits. The fringe benefits listed by the Government in Atch 5 are examples of common elements, however, the offeror may use the elements applicable to their proposal and/or may add other elements that are not listed.

(d) For each position in each contract period include: a column with the total fringe amount for each position and the fringe benefit rate; include a column with the proposed profit, G&A and other expense; and the last column should equal the fully burdened rate.

(e) The offeror shall provide narratives that address the following:

1. Describe how the offeror’s proposed compensation levels reflect a sound management approach and clear understanding of work to be performed that indicates the capability of the proposed compensation structure to recruit and retain suitably qualified personnel to meet mission objectives. The compensation plan must also demonstrate the ability to provide uninterrupted high-quality work.

2. A description of the data used to develop the composite base labor rate, i.e., recognized national and regional compensation surveys and studies of professional, public and private organizations, used in establishing the total compensation structure; an explanation of why the offeror chose to use this data for the proposal; and a description of adjustments, if any, to the data and why any adjustments were appropriate.

3. Explain any proposed escalation percentage and the basis if added to the option year rates.

4. If fringe benefits are proposed, the offeror shall describe in detail each proposed fringe benefits for each labor category. If fringe benefits are not being offered, a detailed explanation shall be provided.

The following is an example of detailing proposed fringe benefits: “Retirement – All employees are eligible to participate in a company-sponsored 401(k) program after six months of employment. The program includes employer matching of 50 percent on the first 6 percent of employee contribution. Employee bonuses are also eligible for contribution to the plan; however, they are not matched by an employer contribution. The company also offers Medical Savings Accounts and an employee Thrift Savings Plan. Both are open to employees after six months of employment and are not matched by employer contributions.”

(f). Compensation Plan. The compensation plan evaluation will consider if the proposed plan is appropriate for the work to be performed and reflects a clear understanding of the requirements. The compensation plan will be evaluated to ensure the proposed compensation packages are sufficient to attract and retain quality professional HCPs. Compensation plans that include compensation to HCPs that reflect an inappropriate risk of being able to recruit and retain quality HCPs will be adversely evaluated and may constitute sufficient cause to justify rejection of the proposal.

(g). There are no “predecessor contracts” as this term is used in FAR 52.222-46(b).

52.212-2 ADDENDUM

BASIS FOR AWARD (Addendum to FAR 52.212-2).

Award will be made using the trade-off source selection process to make a best value award decision.

The United States Government (USG) intends to award a contract to the Offeror deemed responsible in accordance with (IAW) the FAR, whose proposal conforms to the Request for Proposal’s (RFP’s) requirements and is judged to represent the best value to the USG. Best value is defined as those most advantageous offers, price and other factors considered, that are consistent with the USG’s stated evaluation criteria, in order of importance. This may result in award being made to higher-rated, higher-priced Offeror, where the KO determines that the benefits (Technical and/or Past/Present Performance) submitted by the Offeror outweighs the cost difference. Contract will be awarded as stated above with appropriate consideration given to the three evaluation factors: (Factor 1) Technical Capability, (Factor 2) Performance Risk (Past and Present Performance) and (Factor 3) Price. All Technical Capability Sub-factors are equally important. The Technical Capability factor is more important than the Present and Past Performance factor. When combined, (Factor 1) Technical Capability and (Factor 2) Present and Past Performance, are significantly more important than (Factor 3) Price. To receive consideration for award, a rating of no less than “Acceptable” must be achieved on all sub-factors to receive an overall rating of acceptable for the technical factor. For Performance Risk factor, the Past and Present Performance must first meet Recency and Relevancy, to be further evaluated for Quality of Performance. To receive consideration for award, a rating of no less than “Satisfactory Confidence” must be received on the Performance Risk factor. A rating of “Unknown Confidence” will be neither treated favorably or unfavorably and shall be considered for award. To receive consideration for award, the proposed price on (Factor 3) Price shall be considered fair and reasonable.

Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified as factors or subfactors. Failure to comply with the terms and conditions of the solicitation may result in the Offeror being ineligible for award.

Offerors must clearly identify any exception to the solicitation terms and conditions and must provide complete supporting rationale. The Government reserves the right to determine any such exceptions unacceptable.

C. FACTORS AND SUBFACTORS TO BE EVALUATED

All proposals will be subject to evaluation by a team of USG personnel. Offerors must ensure all information pertaining to the factor or sub-factor is addressed in that particular portion of the proposal. Offerors are cautioned that only the information included for each factor/sub-factor will be evaluated. For example, only information included in the section labeled “Technical Approach” will be evaluated for Technical Approach. If technical approach information is included elsewhere in the proposal, it will not be evaluated as part of the Technical Approach sub-factor.

The following evaluation factors and subfactors will be used to evaluate each proposal: Award will be made to the offeror whose proposal is most advantageous to the Government based upon an integrated assessment of the evaluation factors and subfactors described below. The Government reserves the right to make award based upon the Cost/Price factor in the event that the Technical and Past Performance evaluation results of all the offerors proposals are substantially the same.

The following evaluation factors will be set forth in the solicitation:

Factor 1: The Technical Capability factor is further divided into the following subfactors:

Subfactor 1A – Technical Approach Subfactor 1B – Staffing Plan Subfactor 1C – Management Capability and Experience Subfactor 1D – Transition-In Plan

Evaluation of the offeror’s proposal shall address each Technical subfactor as it applies to the Performance Work Statement (PWS). A detailed explanation of the criteria for the evaluation is set forth in the “Evaluation

Approach”, Paragraph C of this section. During evaluation of each proposal, the Government will assign an overall adjectival rating to Factor 1, an adjectival rating to each Technical subfactor and write a narrative evaluation reflecting the identified findings.

Factor 2: Performance Risk (Past and Present Performance): Each offeror’s past performance will be reviewed to determine relevancy and confidence assessment.

Factor 3: Price: The resulting award will be a Firm-Fixed-Price contract.

D. EVALUATION APPROACH

***A phased approach will be utilized to evaluate responsive proposals. Factor 2 – Performance Risk (Past and Present Performance) will be evaluated in the first phase; Factor 1 - Technical Approach will be evaluated second; and, Factor 3 – Price will be evaluated last. Offerors must receive a confidence rating of “Substantial”, “Satisfactory” or “Unknown Confidence” in order to move on to the Technical evaluation phase. If performance risk (past and present performance) does not meet the criteria described in this paragraph, the proposal will be removed from further consideration.

All proposals shall be evaluated by the Source Selection Evaluation Board (SSEB).

1. The overarching evaluation approach for all factors and subfactors is as follows:

a. Adequacy of Response. The proposal will be evaluated to determine whether the offeror’s methods and approach have adequately and completely considered, defined, and satisfied the requirements specified in the RFP. The proposal will be evaluated to determine the extent to which each requirement has been addressed in the proposal in accordance with the proposal submission section of the RFP.

b. Feasibility of Approach. The proposal will be evaluated to determine the extent to which the proposed approach is workable and the end results achievable. The proposal will be evaluated to determine the extent to which successful performance is contingent upon proven devices and techniques. The proposal will be evaluated to determine the extent to which the offeror is expected to be able to successfully complete the proposed tasks and technical requirements within the required schedule.

Each proposal received will be evaluated with the criteria outlined in the solicitation for the purpose of assessing the proposal and the offeror’s ability to perform the prospective contract successfully. The Technical Capability factor will be assigned an adjectival rating using the combined technical/risk ratings. The Performance Risk (Present and Past Performance) factor will be rated on the basis of “recent” past performance information, relevancy rating, quality assessment, and a subsequent performance confidence assessment rating. The Price factor will be evaluated to establish reasonableness of the otherwise successful offeror’s price and will not receive an evaluation rating. The Government will award a single contract resulting from this solicitation to the technically acceptable, responsible offeror whose proposal, conforming to the solicitation, offers the best value to the Government.

Volume II, Factor 1 - Technical Capability.

2. The Technical factor is divided into the following subfactors:

SUBFACTOR u 1A – TECHNICAL APPROACH: This subfactor evaluates the offeror’s technical approach. This subfactor is met when the offeror provides:

KEY POINT #1 - METHODS/PROCESSES – A detailed description of actual methods, processes, procedures etc. to demonstrate compliance and clearly communication.

KEY POINT #2 - UNDERSTANDING UNIQUENESS – A detailed description that articulates an understanding of the uniqueness of the H2F System, and the role of the AT as an integral part of the H2F Performance Team.

KEY POINT #3 - CAPABILITY – A detailed description of your company’s capability of meeting the requirements of the PWS.

SUBFACTOR 1B - STAFFING PLAN: This subfactor evaluates the offeror’s staffing plan. This subfactor is met when the offeror provides:

KEY POINT #1 – MANAGEMENT APPROACH – A comprehensive management approach for supplying qualified personnel in accordance with the PWS.

KEY POINT #2 - QUALIFIED PERSONNEL - A detailed description that demonstrates a thorough understanding (proven process for) of the processes for recruiting qualified personnel to fill vacancies, risk mitigation plan for filling hard-to-fill remote positions and procedures/techniques to retain qualified personnel.

KEY POINT #3 - TRAINING AND EDUCATION - A comprehensive training and education approach to maintain current licensing for contractor personnel and validate contractor personnel licensure where required (retention/recruiting plan).

SUBFACTOR 1C - MANAGEMENT CAPABILITY AND EXPERIENCE: This subfactor evaluates the offeror’s clearly defined management and organization processes and procedures that ensure the Offeror can meet the stated performance objectives of the contract. This subfactor is met when the offeror provides:

KEY POINT #1 - PLACES OF PERFORMANCE – A detailed description of how they intend to manage a disperse workforce located at various locations to ensure standardization and quality of services at no additional cost to the government. In addition, a detailed description of your approach to ensure uninterrupted services through employee turnover and personnel absence.

KEY POINT #2 - DETAILED DESCRIPTION - A detailed description of how your company will provide the full scope of services In Accordance With (IAW) Exhibit B Places of Performance and specific management techniques, reports, tools, and practices to ensure appropriate management and oversight necessary to provide quality and timely services IAW the PWS.

KEY POINT #3 - DETAILED PLAN - A detailed plan with specific policies and procedures as to how your company will monitor and ensure responsive and effective communication between your company and government personnel to ensure timely provision of services and specific metrics or indicators your company will use to monitor and ensure effective customer service and satisfaction in meeting the needs of the Government (e.g., call/email response times, resolution times, etc.).

KEY POINT #4 – RESUMES - A detailed description of your management capability to ensure you have the necessary technical staff with the required minimum qualifications to perform the objectives of this solicitation, this shall include resumes of Contractor Representative and Alternate Contractor Representative

SUBFACTOR 1D – TRANSITION-IN PLAN – This subfactor evaluates the offeror’s Transition-In Plan. This subfactor is met when the offeror provides:

KEY POINT #1 – TIME CONSTRAINTS & MITIGATION OF RISK – A detailed description of your approach for recruiting and hiring qualified personnel in a short period of time; milestones;

new hire orientation processes; and a plan that demonstrates how performance and technical risk will be mitigated. In addition, a detailed transition-in plan to staff the Places of Performance outlined in Exhibit B of the PWS.

In accordance with the Army Source Selection Supplement (AS3), Section 3.1, the Army methodology for evaluating Technical Approach and Related Risk is the Combined Technical/Risk Rating, (see Table 1 below). This methodology considers risk, in conjunction with the strengths, weaknesses, significant weaknesses, uncertainties, and deficiencies in determining technical ratings.

1. Factor 2 – Performance Risk (Present and Past Performance). The Government will evaluate the offeror’s record of Present and Past Performance to ascertain the probability of successfully performing the required efforts of the PWS.

a. The Government will focus its inquiries on the offeror’s (and any major subcontractors’) record of performance as it relates to all solicitation requirements, including cost, schedule, performance and management of subcontractors. Major subcontractors are defined as members of an offeror’s overall team who are expected to at least 25 percent or more of the proposed effort. A significant achievement, problem, or lack of relevant data in any element of the work can become an important consideration in the evaluation process. Therefore, offerors will be reminded to include the most recent and relevant efforts (within the past three years) in their proposal. Absent any recent and relevant past performance history or when the performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned, the offeror will be assigned an “unknown confidence rating” and its proposal will not be evaluated either favorably or unfavorably on past performance. In other words, an “unknown confidence” rating, by itself, represents neutrality, and has no relative meaning. However, in a comparative analysis, a “Substantial Confidence” or “Satisfactory Confidence” present and past performance rating is worth more than an “Unknown l Confidence” present and past performance rating.

Table 1. Combined Technical Risk/Ratings

Color Rating Description

Blue

Outstanding

Proposal meets requirements and indicates an exceptional approach and understanding of the requirements. Strengths far outweigh any weaknesses. Risk of unsuccessful performance is very low.

Purple

Good

Proposal meets requirements and indicates a thorough approach and understanding of the requirements. Proposal contains strengths which outweigh any weaknesses. Risk of unsuccessful performance is low.

Green

Acceptable

Proposal meets requirements and indicates an adequate approach and understanding of the requirements. Strengths and weaknesses are offsetting or will have little or no impact on contract performance. Risk of unsuccessful performance is no worse than moderate.

Yellow

Marginal

Proposal does not clearly meet requirements and has not demonstrated an adequate approach and understanding of the requirements. The proposal has one or more weaknesses which are not offset by strengths. Risk of unsuccessful performance is high.

Red

Unacceptable

Proposal does not meet requirements and contains one or more deficiencies.

Proposal is unawardable.

b. Offerors shall submit present and past performance information for up to three Government and/or commercial contracts for the prime offeror and each major subcontractor in performance or awarded during the past three years, from the issue date of this RFP, which are relevant to the efforts required by this RFP.

Performance is defined as work to have been active within the last three years and have had at least 24 months of total performance. "The word “contract,” as defined herein, for the purpose of present and past performance submissions under this solicitation, includes Firm Fixed Priced contracts and individual task orders issued off of IDIQ contracts, but does not include blanket purchase agreements or basic ordering agreements. The three contracts may include efforts performed by the prime and any major subcontractor(s) projected to perform on any resultant contract. Only those subcontractors that meet the definition of a major subcontractor, as defined as performing at least 25% of any resultant contract arising from this RFP, will be used in the offeror’s present and past performance assessment. The Government may consider a wide array of information from a variety of sources, but is not compelled to rely on all of the information available.

c. The Performance Risk (Present and Past Performance) factor considers each offeror’s demonstrated recent and relevant record of performance in providing services that meet the contract requirements.

There are four aspects to the present and past performance evaluation: recency, relevancy, quality, and…