Sources_Sought_Notice_(Maintenance_Service_and_Repair_of_Varion.pdf

The Joint Base Lewis McChord Health Contracting Cell (JBLM-HCC) is seeking information on the availability of business capable of providing Maintenance Service and Repair for a Government-owned Varian Trilogy Linear Accelerator for the Radiology Oncology Department, Madigan Army Medical Center (MAMC) at JBLM, Tacoma, WA 98431. All submissions become Government property and will not be returned.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This Request for Information (RFI) is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ) or signify an RFQ will ultimately be issued. This RFI does not commit the Government to a contract for any supply or service whatsoever. Further, JBLM-HCC is not, at this time, seeking quotes. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFQ, if any is issued. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement.

The Government anticipates that a solicitation, if issued, would consist of a one year contract and two one-year option periods that would commence as early as 1 August 2019.

All submissions must clearly specify certification and authorization to provide service and repair for Varian’s Trilogy Linear Accelerator software and hardware with Original Equipment Manufacturer (OEM) parts.

SCOPE OF WORK

Maintenance Service and Repairs of the Varian Trilogy Linear Accelerator for the Radiology Oncology Department shall include and meet the following technical requirements:

Periodic Maintenance Inspection (PMI) Perform the full annual program for the Periodic Maintenance Inspections (PMI) in accordance with Varian specification performed at mutually agreed upon dates and times. The quantity and frequency of the inspections will depend on the configuration of the Covered Equipment.

Uptime Performance Guarantee 96% A guarantee that the covered system will achieve an uptime of 96% or better.

Mandatory Upgrades coverage Perform all mandatory safety and reliability modifications for the Covered Equipment at a mutually agreed upon time.

Comprehensive Parts Coverage Provide all parts necessary, except Consumable Items, to keep the Covered Equipment functioning normally.

On-site Labor coverage (OSL) Provide on-site field service support for the Covered Equipment for issues that cannot be resolved by telephone or through remote support.

On-site Emergency Labor Provide on-site emergency field service support for the covered equipment for issues that cannot be resolved by telephone or through remote support SmartConnect ®.

Help Desk Support Technical (HDST) Availability of help desk specialists to provide technical support for the Covered Equipment. Support to be available over telephone, and by e-mail during specified standard hours.

Remote Access Provide remote diagnostics and support during specified standard hours for service of a defect or an error that cannot be resolved by telephone or e-mail.

System Protection Plan Provide Firmware Upgrade Releases and necessary Maintenance Releases to covered equipment. If the computer hardware, Operating System, monitors and provided network devices ("Computer") attached to the Covered Equipment do not meet the minimum specifications required for a Firmware Upgrade Release or Maintenance Release, provide an equipment upgrade or replacement so it meets the required specifications.

In order to aid in a possible determination to set-aside the requirement under Federal Acquisition Regulation Part 19, the Government requests that respondents indicate their business name, point of contact, business type (large business, small business, service disabled small business, etc.) in their response. North American Industry Classification System (NAICS) Code for this requirement will be 811219 (Other Electronic and Precision Equipment, $20.5M).

Responses in Microsoft Word for Office 2010 compatible format are due no later than 1 July 2019, 13:00 EST. Responses shall be limited to five pages and submitted via e-mail only to alfonso.nolasco.civ@mail.mil . Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information.

Please be advised that all submissions become Government property and will not be returned.

Questions regarding this requirement shall be submitted in writing only to the email address listed above.