RFP_Questions.pdf

Employee Assistance Program for USACE MVD Solicitation Number W807PM52123894

Questions

• The Solicitation provides the PWS posted on FBO. Within the document, it indicates the contractor may use Social Workers, Psychologist or Psychiatrist. Because these positions vary in pricing and clinical ability, please advise the government’s preference.

• No preference

• The PWS does not list any submission requirements. Please advise what the government is seeking for our company to submit by the Friday September 25, 2015 due date.

• A proposal to perform required services

• The PWS does not indicate the Period of Performance. Please advise

• Period of performance has been added to PWS on www.fbo.gov

• The PWS does not indicate the total number of FTE’s or hours needed for this requirement. Please advise

• Total number of FTE's or hours is determined by the contractor not the government

• Please advise if this is a new requirement o If this is NOT a new requirement, please advise of the following

§ Are there incumbents

§ The name of the current contracting company providing services.

§ Is the incumbent company able to bid on this requirement.

• These services were previously performed on contract W912EE-14-P-0125 by GHE Healthcare Inc - this requirement is set aside for small business so all vendors meeting requirements may bid

• The PWS indicates the number of clients seen at each location, however, it does not indicate if the contractors will need to work at each individual site.

• Refer to section 2.7 of PWS

• Who currently provides EAP services to USACE MVD? For how many years?

• Currently no vendor provides EAP services to USACE MVD

• Are you currently pleased with the EAP services you are receiving?

• N/A

• Are there specific areas of enhancement you are seeking at this time?

• No, PWS applies

• What is the current pepm rate? Based on how many employees?

• What is pepm rate / approx 1200 employees

• What was the total dollar spend for the EAP in 2013 and then in 2014?

• N/A

• Is USACE MVD currently receiving Work-Life Services, i.e. child care and elder care consultation and referral? Should Work-Life Services be included in the quote to be submitted?

• No we are not receiving these items. Not in PWS

• Is USACE MVD currently receiving Legal Consultation Services, i.e. 30-minute consultation with an attorney; beyond the consultation, attorney services offered at a 25% discount? Should Legal Consultation Services be included in the quote to be submitted?

• NO

• Is USACE MVD currently receiving Financial Consultation Services, i.e. telephone-based financial advisory services provided by qualified financial planners? Should Financial Consultation Services be included in the quote to be submitted?

• NO

• Why are you requesting this RFP at this time?

• Previous contract expired

• Can you provide recent utilization reports or provide utilization statistics?

o Specifically, can you provide total number of initial inquiry/assessment calls to the EAP in 2013 and then in 2014?

o Unknown o Can you provide the total number of in-person EAP sessions provided in 2013 and then in 2014?

o 2014 sessions 36 o Can you provide the total number of telephonic EAP sessions delivered in 2013 and then in 2014?

o 2014 telephonic 0 o Can you provide the total number of EAP cases in 2013 and then in 2014?

o 2014 combined total 36 o Can you provide the average number of sessions provided per case in 2013 and then in 2014?

o Unknown

• Do you prefer electronic communication materials, i.e. brochures, posters, or “hard copy” materials, or a combination of both?

• No preference

• Can you provide the number of training hours provided in 2013 and then in 2014? How many of those hours were provided in-person? How many were provided via web?

• 2014 <8 hours 0 hrs Web o How many hours are included annually in the current contract?

o Not specified in PWS

• Can you provide the number of orientation hours provided in 2013 and then in 2014? How many of those were provided in-person? How many were provided via web?

• 2014 < 8 orientation hours (held at special events to promote program) None provided via web o How many hours are included annually in the current contract?

o Not specified in SOW

• How many Critical Incident events were provided in 2013 and then in 2014?

• 2014 0 critical incidents events

• How many hours of Critical Incident support were provided in 2013 and then in 2014?

• 2014 0 critical incident support were used