Draft_Performance_Work_Statement.pdf

DRAFT PERFORMANCE WORK STATEMENT

Office of the Assistant Chief of Staff for Installation Management (OACSIM)

Installation Geospatial Information & Services (IGI&S) Geospatial Support Services

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services multiple award task order contract to provide Installations, Energy and Environment (IE&E) geospatial capability and support to the Army and DoD entities requiring this information. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide Installations, Energy and Environment (IE&E) geospatial capability and support as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 BACKGROUND

The Army’s Office of the Assistant Chief of Staff for Installation Management (OACSIM) established the Installation Geospatial Information & Services (IGI&S) program for the Army’s Installations, Energy and Environment (IE&E) domain. The program’s goals are to establish policy and create guidance for the implementation of an Army-wide installation management geospatial capability and use that capability to support the daily geospatial business needs of all installations and programs, regardless of current capability. The program is responsible for providing oversight on the creation, maintenance, and management of installation geospatial data. It also supports other Army and DoD entities requiring this information. For users inside and outside of the Army, from installation office-level programs up to OSD-level initiatives, the IGI&S program goal is to bring the existing disparate IE&E geospatial programs into a single over-arching program of which every installation geospatial user is a part. This is a “geospatial” program that is not specific to a single technology but covers geographic information systems (GIS), Computer Aided Design and Drafting (CADD), imagery, and other supporting technologies. Specific goals and objectives are as follows:

Provide basic IE&E geospatial capability DoD-wide Develop standard IE&E geospatial data and functionality Increase availability of the geospatial capabilities to all users Eliminate redundant geospatial capabilities

1.3 OBJECTIVES.

The goal of this acquisition is to standardize the IGI&S services and support received at installations, regions, and Headquarters Department of the Army (HQDA) by providing a centrally managed contracting vehicle for use throughout the IE&E domain. This contract vehicle is to provide IGI&S geospatial support services to agencies and installations within the IE&E domain. Geospatial support services are to be provided to the OACSIM, and office(s) and/or installation that support IGI&S within the IE&E domain. These services are expected to result in an enhanced overall delivery of IGI&S to the IE&E domain such as:

Project management to ensure deliverables are on time and under budget Continuity of IGI&S operations in the event of an emergency, up to and including the total denial of access to any specific installation Integration of an enterprise geospatial capability within the installation management infrastructure. Maximizing the IE&E domain’s ability to share and access geospatial data across the domain

Provision of responsive, value added IGI&S support Expertise in deploying enterprise class geospatial systems and associated staff to support the

IE&E domain

1.4 SCOPE.

The Contractor shall provide support services for the collection, production, analysis, dissemination and maintenance of consistent and accurate, installation geospatial data, which includes both Geographic Information System (GIS) and Computer Aided Design and Drafting (CADD); in support of the installation management mission.

Geospatial data collection referred to in this performance work statement and all subsequent task orders excludes Architectural and Engineering (A/E) services including surveying and mapping as it pertains to the design, construction, and repair of buildings, facilities and other real property. Data collection involving A/E quality work requiring these types of services by a professional land surveyor will be performed using other existing Corps contracts that meet Brooks Act requirements.

Support services also include but are not limited to:

HQ IGI&S support IGI&S policy development IGI&S strategic communication and outreach Spatial Data Standards for Facilities, Infrastructure & Environment (SDSFIE) compliance and technical expertise Application and architecture design and support of a single enterprise level geospatial solution Enterprise geospatial system support to include geospatially enabling existing business systems Database integration with functional business systems, analysis and support Spatial analysis Geospatial data creation, update, and maintenance Global Positioning System (GPS) services CADD to GIS data conversion Installation IGI&S support Regional IGI&S support Enterprise Geospatial Training Integrate DOD Data and Commercial Imagery Program and project management

The Contractor shall provide IGI&S support at all organizational levels within the Army IE&E domain.

This includes Army and Army Reserve sites, installations, virtual installations (National Guard Bureau states and Reserve Regional Readiness Sustainment Commands), bases, regions, and headquarters.

1.5 PERIOD OF PERFORMANCE

The basic contract will be an indefinite delivery indefinite quantity (IDIQ) awarded with an ordering period of five (5) years under which task orders can be issued. The period of performance for each task order will vary depending on the requirements of the task order. Task orders awarded in the last month of the contract life can be issued for a period of up to 12 months beyond the end of the base contract.

1.6 GENERAL INFORMATION

1.6.1 Quality Control: The Contractor shall maintain an effective quality control program in accordance with the Quality Control Plan submitted with its proposal to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirements of the contract. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to its QC system.

1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The Contractor is not required to perform services on Government recognized Federal Holidays that include New Year’s Day, Labor Day, Martin Luther King Jr. Birthday, Columbus Day, President’s Day, Veteran’s Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day.

1.6.4 Hours of Operation: The Contractor is responsible for providing technical support and administrative assistance during the core hours of 0800 and 1630 local time, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed priced task orders, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place Of Performance: Contractor place of performance may be at a Government installation or location (CONUS or OCONUS), HQDA, or at the Contractor’s location. The place of performance will be indicated on individual task orders.

1.6.6 Type(s) of Contract: The Government will award multiple IDIQ contracts with the capability of awarding firm fixed price task orders.

1.6.7 Security Requirements: This is an unclassified contract. Because of the nature of the work involved and the extensive access to Army information technology (IT) systems containing sensitive data, all Contractor personnel performing System Administrative functions must have a Secret clearance.

1.6.7.1 No Contractor personnel performing sensitive duties shall be allowed to commence work on this effort until his or her trustworthiness has been favorably adjudicated/determined. The Government retains the right to request removal of Contractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

The reason for removal shall be fully documented in writing by the COR. When and if such removal occurs, the Contractor shall within five (5) working days assign qualified personnel to any vacancy created.

1.6.7.2 Performance of this contract may require the Contractor to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of this contract, would be adverse to the interest of the Government or others. The Contractor shall not divulge information or release data developed or obtained in performance of this contract without written approval from the COR.

1.6.7.3. Personal Identity Verification (PIV).

1.6.7.4. The Contractor shall comply with PIV procedures implemented by Homeland Security Presidential Directive-12 (HSPD-12), Federal Information Processing Standards Publication (FIPS PUB) Number 201-1, Office of Management and Budget (OMB) Guidance M-05-24.

1.6.7.5. The Contractor shall insert this clause, FAR 52.204-9 as required by FAR 4.1303, in all subcontracts when the subcontractor is required to have physical access to a Federally-controlled facility or access to a Federally-controlled information system.

1.6.7.6. In accordance with HSPD-12, OMB M-05-24 and FIPS 201-1, unless a previous favorable background investigation has been completed in the last ten (10) years, all Contractor employees will be the subject of a background investigation conducted by the Government.

1.6.7.7. No Contractor employee will commence work until the personnel security questionnaire (PSQ) paperwork has been completed, reviewed and submitted to the Office of Personnel Management (OPM).

1.6.7.8. Contractor employees not meeting the minimum PIV requirements will be the subject of a National Crime Information Center (NCIC) check prior to beginning work in addition to the submission of the PSQ to OPM.

1.6.7.9. Non-US citizens will not be used in the performance of this task order unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-US citizen to perform the required support.

1.6.7.10. Visit Notification: If the Contractor has previously been granted a facility clearance (FCL) through the Defense Industrial Security Clearance Office (DISCO), the Contractor Facility Security Officer (FSO) shall submit visit notifications via JPAS in the format prescribed and provided by AGC Security through the Government COR.

1.6.7.10.1. If the Contractor is not cleared through DISCO, the Contractor will submit a signed visit request on company letterhead stationary through the Government COR. The request will include the full name (last, first, middle), date of birth (MM/DD/YYYY), place of birth (city, state, country), citizenship, type of last investigation and date last investigation was completed, if any and will be the subject of a National Crime Information Center (NCIC) check prior to beginning work.

1.6.7.11. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.7.11.1 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.11.2. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.11.3. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Special Qualifications.

The contractor is responsible for ensuring employees possess expertise within the Department of Defense (DOD), specifically with DOD IE&E Geospatial Systems. The contractor is responsible for ensuring employees possess expertise with Quality Assurance Plan (QAPs) implementation, Spatial Data Standard for Facilities, Infrastructure and Environment (SDSFIE) database architecture and the most current approved version of ESRI ArcGIS. All contractor personnel performing the work must be experienced professionals and acceptable to the Government. Any changes or substitutions of personnel must be approved in advance by the Contracting Officer. Resumes for prospective changes in personnel shall be submitted to Contracting Officer for approval, who will obtain IGI&S Program Manager review. A letter will be issued to the Contractor for notification of approval or rejection of any changes or substitutions in personnel. Failure to obtain prior concurrence for the substitution of personnel may result in non-payment of submitted invoices. The candidates’ specific qualifications should be clearly demonstrated as they shall be part of the Government’s best value determination.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Contract Manager.

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO and COR. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this task order.

1.6.12 Identification of Contractor Employees.

All Contractor personnel attending meetings, answering Government telephones and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

Contractor personnel must also ensure that all documents or reports produced are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.6.13 Government Facilities.

Contractor personnel visiting any Government facility in conjunction with a task order shall be subject to the Standards of Conduct applicable to Government employees. Site-specific regulations regarding access to classified or sensitive materials, computer facility/IT network access, issue of security badges, etc., shall be provided as required by the Government. All products, source code and scripts produced and their associated work papers are to be considered the property of the Government.

The provisions outlined in this section apply to the prime Contractor, all subcontractors and the respective employee(s) that may be employed during the course of a task order.

1.6.14 Contractor Travel: The Contractor may visit Army installations or other agency locations CONUS and OCONUS to gather information, attend meetings, or assist in development of IGI&S policy, procedures, strategic/implementation plans as required. The Government will determine the need, frequency and destination of trips, and will provide at least three days notification to the Contractor whenever possible. Travel will consist of 50% local travel, 10% regional travel and 35% national and 5% international travel. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.6.15 Data Rights: Any geospatial data part of this contract is subject to the restrictions for release in the published Quality Assurance Plan. If a QAP does not exist the data is subject to KO review. Any software developed as part of this contract becomes the property of the U.S. Government. The Contractor shall make available to the U.S. Government draft and final copies of all publications based on the work performed under this contract in hard and electronic format as defined by the Government.

All hardware and software purchases shall be approved by the Government Technical POC prior to expenditure of funds. Priorities for data development and acquisition shall be defined by the Government.

The Contractor shall be allowed to purchase all hardware and software under the GSA schedule with prior review and approval by the Government. All hardware, software, furniture, books or equipment that is purchased to support specific tasks under this contract becomes the property of the US Government upon delivery. The Contractor shall deliver all equipment FOB destinations as directed by the Government.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1. BEST EFFORT. That effort expended by the Contractor to perform within the awarded ceiling price all work specified in the task order (TO) and all other obligations under the TO and the basic contract. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.8. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.10. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.13. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.14. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AGC – Army Geospatial Center AKO – Army Knowledge Online ANSI – American National Standards Institute CIP – Common Installation Picture CONUS – Continental United States COR – Contracting Officer’s Representative COTR – Contracting Officer’s Representative CSDGM – Content Standard for Digital Geospatial Metadata DGMP – DISDI Geospatial Metadata Profile DISCO – Defense Industrial Security Contracting Office DISDI - Defense Installation Spatial Data Infrastructure FFP – Firm Fixed Price FGDC – Federal Geographic Data Committee FIPS – Federal Information Processing Standards FSO – Facility Security Officer GFI – Government Furnished Information GFP – Government Furnished Property GIS – Geographic Information System GPS – Global Positioning System HQDA – Headquarters Department of the Army HSPD – Homeland Security Presidential Directive HQIIS – Headquarters Installation Information System IA – Information Assurance IAW – In Accordance With IE&E – Installations Energy & Environment IGI&S – Installation Geospatial Information & Services JPAS – Joint Personnel Adjudication System KO – Contracting Officer MSR – Monthly Status Report NCIC – National Crime Investigation Center NISPOM – National Industrial Security Program Operating Manual NLT – No Later Than OACSIM – Office of the Assistance Chief of Staff for Installation Management OCONUS – Outside the Continental United States ODASA – Office of the Deputy Assistant Secretary of the Army

O&M – Operations and Maintenance OMB – Office of Management and Budget OPM – Office of Personnel Management OSD – Office of the Secretary of Defense PIV – Personal Identity Verification PoP – Period of Performance PSQ – Personnel Security Questionnaire R&A – Record and Archive RPAO – Real Property Accountable Officer RPI – Real Property Inventory RPUID – Real Property Unique Identifier SDSFIE – Spatial Data Standards for Facilities, Infrastructure and Environment SOP – Standard Operating Procedures TPOC –Technical Point of Contact QA – Quality Assurance QAP – Quality Assurance Plan QC – Quality Control

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GENERAL: Government furnished property, equipment and services will be identified in individual task orders. At a minimum, the Government will provide the following:

3.1 Government Furnished Property (GFP): If the Contractor is required to work on-site, the Government will provide the Contractor access to suitable office space, telephones, network connectivity, and materials equivalent to a Government civilian. The Government shall provide identification cards for each staff member enabling access to the work location and the Government network. The Government shall provide an email account, such as Army Knowledge Online account. Contractors on-site will be provided computers, desks, chairs, working space, standard office software (MS Office, Windows) and access to enterprise geospatial tools and datasets as needed.

3.2 Government Furnished Information (GFI): The Government shall provide copies of all identified source materials referenced in this PWS. The Government shall provide various documents such as installation maps, master plans, strategic plans, as-built drawings, databases, and other data as required to perform the tasks in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. GENERAL: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed as Government furnished in individual task orders or under PART 3 of this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS: The Contractor shall provide IGI&S program, geospatial, and enterprise geospatial systems technical expertise. The Contractor shall provide a thorough level of knowledge and experience in development, deployment, operation and maintenance of enterprise geospatial systems. The work force must be fluent in geospatial systems to include architectures, interface design, networking, operating systems, GIS and CADD software, geospatial standards (SDSFIE), map production, geospatial analysis, geospatial data management and development and DoD and Army policies.

5.1 IGI&S Program Support

The Contractor shall provide IGI&S program support to OACSIM that includes geospatial implementation strategies, developing long term initiatives and plans to enhance geospatial capabilities, developing draft documents and policies for staffing and coordination, assisting in the development of IGI&S requirements, and providing IGI&S technical expertise to OACSIM staff. (A009, A023)

5.1.1 IGI&S Quality Assurance Plan (QAP) Development

The Contractor shall develop Quality Assurance Plans (QAPs). The list of QAPs will be determined by the IGI&S Program Manager. QAP development shall follow the approved OACSIM IGI&S QAP format. The Contractor shall facilitate the review and management of other proponent office QAPs. The Contractor shall track the status for all existing and draft QAPs. QAP development will be based on GIS data layers identified in the latest release of the Army IGI&S Data Layer Preponency and Prioritization or as modified by the IGI&S Program Manager. The Contractor shall coordinate QAP updates with the Community. Updates shall be posted on the AKO IGI&S Portal Page no later than the first of the following month to maintain a routine publishing cycle for QAPs and supporting documentation. The Contractor shall document QAP open review feedback summaries and open review/annual feedback form updates. (A006)

5.1.2 IGI&S Strategic Communication and Outreach

The Contractor shall develop and implement IGI&S outreach material relevant to IGI&S strategic missions and provide strategic communications updates and outreach. Strategic communication and outreach includes, but is not limited to, strategic vision and plan documents outlining IGI&S programmatic and system goals and objectives, action and response strategies, white papers, fact sheets and various outreach materials to ensure IGI&S stakeholders are informed of IGI&S initiatives. The Contractor shall provide bi-weekly updates to the IGI&S AKO portal page and deliver a compiled IGI&S newsletter the last business day of the month. (A009, A015)

5.1.2.1 IGI&S Program Documentation

The Contractor shall develop and maintain IGI&S program guidance documentation; for example, IGI&S Data Management Guidance, IGI&S General Guidance, IGI&S Data Proponency and Prioritization, IGI&S SOPs, Systems Requirements Specification (SyRS), IGI&S SDSFIE Implementation Guidance, IGI&S Metadata Guidance, IGI&S Career Guidebook, data dictionaries, UML Diagrams, architectures and other IGI&S program documentation as needed. (A003, A007, A009, A013, A014, A016, A023)

5.1.2.2 IGI&S Documents and Briefings

The Contractor shall create IGI&S materials to support Army IGI&S program goals. Materials created by the Contractor must be easily understood and free from grammatical errors. All documentation will be reviewed by the Government TPOC prior to acceptance and the Contractor shall use/update existing documentation whenever possible. Materials must be submitted to the Government for approval before being disseminated. (A015)

5.1.2.3 IGI&S Training and Workshop Planning

The Contractor shall plan the annual IGI&S Training and Workshop which in the past has been held at the Professional Education Center, Camp Robinson, Little Rock, Arkansas. The planning shall include but is not limited to: site selection analysis, logistical planning, preparing conference approval documentation, training topics, and coordinating the IGI&S Training & Workshop committee. (A002)

5.1.2.4 IGI&S Training and Workshop Execution

The Contract shall execute the annual IGI&S Training and Workshop IAW the plan from section 5.1.2.3.

Execution shall include but is not limited to: create outreach material to inform the IGI&S community about the event, coordinating registration, creating the schedule, develop workshop materials, develop hands-on training, provide training, provide on-site operational support during the event, and an After- Action report.

The Government estimates 4 FTE to support the 5 days of the IGI&S Training & Workshop.

Past training topics have included SDSFIE Army Adaptation Modeling, ISR Service #425 Program Measures, IGI&S Quality Assurance Plans (QAPs), IGI&S Metadata Standards, and IGI&S Policy and Guidance Update. (A0002, A012)

5.2 SPATIAL DATA STANDARDS FOR FACILITIES, INFRASTRUCTURE AND ENVIRONMENT

(SDSFIE)

The Contractor shall develop, maintain, distribute, communicate and train the SDSFIE family of standards to include vector, metadata, raster, data quality, portrayal, services and endorsed standards.

(A007, A008, A012, A014, A015, A019, A022)

5.3 IGI&S TECHNICAL SUPPORT

The Contractor shall provide technical expertise and support installations with limited or no geospatial capabilities, for CONUS and OCONUS sites. Support shall include, but is not limited to, geospatial analysis, geospatial data layer creation and maintenance, cartographic product generation and printing, metadata development, processing internal and external data requests, data loading in support of the geospatial enterprise, expert advice on geospatial products and tools, analysis of problems related to IGI&S, technical solutions, and overall expertise on geospatial technologies and data. IGI&S support may be identified by HQDA, Commands, and Direct Reporting Units. (A010, A021, A022, A024)

5.3.1 Geospatial Data Layer Creation, Maintenance and Support

The Contractor shall create and/or maintain IGI&S geospatial data layers. Support includes, but is not limited to: (1) Conversion of existing geospatial data from various raster or vector formats (e.g., different CADD or GIS digital formats) to SDSFIE standards; (2) Conversion of existing paper maps, drawings or images to digital vector file formats (through scanning and heads-up digitizing); (3) Geospatial data creation through the use of Global Positioning System (GPS) technology; (4) Photogrammetric and digital orthophotography mapping. The Contractor shall focus on Common Installation Picture (CIP) data layer requirements. (A022)

5.3.2 IGI&S Metadata Development

The Contractor shall develop new metadata or update existing metadata for any data layers that were created or maintained in accordance with section 5.3.1. Metadata must conform to IGI&S Program metadata guidelines. The Contractor shall convert IGI&S Program metadata to the DISDI Geospatial Metadata Profile (DGMP). The Contractor shall solicit a metadata file with all data requested from outside sources. The Contractor shall provide the metadata files with all geospatial data transfers. All new or updated metadata shall be loaded into the enterprise geospatial system. (A010)

5.3.3 Quality Control

The Contractor shall perform quality control checks on geospatial data for any data layers that were created or maintained in accordance with section 5.3.1. The Contractor shall validate geospatial data to ensure compliance with established guidance including but not limited to SDSFIE, QAP, metadata, and topological rules. (A008)

5.3.4 Quality Assurance Plan (QAP) Compliance

Geospatial data created or maintained shall meet the requirements defined in its respective QAP. Where QAPs do not exist, the Contractor must meet the minimum requirements listed in Attachment 3.

Additional attribute data, outside of the QAP, shall be recorded/reported to the IGI&S Program Manager for consideration for the Adaptation(s). (A022)

5.3.5 Data Loading

The Contractor shall load geospatial data into the enterprise system. All data loaded to the Enterprise Geospatial System must be compliant with section 5.3.3 (A022)

5.3.6 Geo-enabling Real Property Data

The Contractor shall reconcile installation geospatial data layers to the Real Property Inventory (RPI) by populating attributes within the GIS database according to QAP specifications; to include the Real Property Asset Unique Identifier (RPAUID), Installation Code, and Site Code. The Contractor shall perform an initial analysis joining the most current/complete geospatial data layer to an up-to-date Headquarters Installation Information System (HQIIS) report. The Contractor shall provide a discrepancy report and map book detailing all assets not linked, and coordinate reconciliation efforts with the Real Property Accountable Officer (RPAO) and the IGI&S Manager at the installation. The Contractor shall collect any missing geospatial delineations, using Global Positioning System (GPS) field collection techniques, and also work with installation staff determine discrepancies between the GIS and HQIIS to increase percent matched. The Contractor shall summarize GIS/RPI features reconciled, this summary shall include the total number of source GIS records, the number of source GIS records containing facility numbers, the number of source GIS records containing RPAUIDs, the number of GIS records that had to have RPAUIDs populated, the number of GIS records that were moved to other feature names based on QAP specifications, the number of asset delineations collected, the number or RPI records deleted, and the number of GIS records deleted. (A009, A021, A022)

5.3.7 Geospatial Analysis Support

The Contractor shall provide geospatial analysis support; support may include, but is not limited to, the analysis of geospatial and/or geospatial related data for a specific need (e.g., security, land use, site planning and future development, traffic routing, Army Compatible Use Buffers (ACUBs) planning, etc.).

Other forms of geospatial analysis may include buffer generation, overlay analysis, proximity analysis, area/perimeter/length calculations, as well as modeling and statistical analysis (Interpolation, autocorrelation, nearest neighbor, cluster, and kernel density). Geospatial analysis results shall be provided to the Government in a timely manner and in a deliverable format that meets the needs of the requestor. (A024)

5.3.8 Printing and Plotting

The Contractor shall develop standard or customized cartographic products in support of mapping requirements. Cartographic products shall be delivered in digital format (pdf, jpeg, tiff, gif or bmp) or hardcopy format. Standard hardcopy map sizes are: ANSI A 8 ½ x11, ANSI B 11x17, ANSI C 17x22, ANSI D 22x34, ANSI E 34x44. Cartographic products will be provided in a timely manner and in a deliverable format that meets the needs of the requestor. Map products shall be easy to comprehend and error free. (A021)

5.3.9 Geospatial Enterprise Training Support

The Contractor shall develop and deliver training on the geospatial enterprise. Training delivery methods include but are not limited to; live virtual training, training videos, tutorials, or demonstration and on-site upon request. Virtual training and/or demonstrations shall be regularly scheduled and the schedule shall be published. The Contractor shall use and/or update existing training materials whenever possible.

Currently supported software includes Esri ArcGIS, Bentley Map, Intergraph GeoMedia Professional and ERDAS Imagine. (A012)

5.4 ENTERPRISE GEOSPATIAL SYSTEM SUSTAINMENT AND MAINTENANCE

The Contractor shall provide enterprise geospatial full IT life cycle and software development life-cycle (SDLC) support, including requirement definition, design, deployment and management of the Army’s enterprise geospatial system; including geospatially enabling of business systems. (A013, A014, A017, A018, A019, A020)

5.4.1 Enterprise Geospatial System Requirements Analysis

The Contractor shall perform requirement analyses necessary to identify and document functional and technical requirements. The Contractor shall review business system modification requests and provide a determination of technical feasibility of request, propose a solution, determination of level of effort, time for completion of development, and risk analysis. Design requests can include new or extended features within an existing functionality, integration of externally developed business systems into the Army system, and new functionality within the Army system. The Contractor shall identify all dependencies stemming from required modifications so that there are minimal unanticipated consequences as a result of the modifications. The Contractor shall create or update technical requirements documents so that all requirements are documented and they support all functional requirements. All requirements documents shall be maintained in the Government specified requirement management system. (A025)

5.4.2 Enterprise Geospatial System Design

The Contractor shall perform system design and architectural analysis necessary to describe in detail the desired features and requirements of the Army system. (A025)

5.4.3 Enterprise Geospatial System Development

The Contractor shall develop new functionality as required by the Government, using source control to track configuration objects. The Contractor shall provide a deployment and sustainment plan for all new features. The Contractor shall address issues raised by the user community during deployment phase.

(A011)

5.4.4 Enterprise Geospatial System Integration and Testing.

The Contractor shall perform all tasks necessary to integrate updates and changes into the Army environment in an orderly manner. The Contractor shall provide functional test plans for the Government to use to monitor system performance and availability. The Contractor shall Compile IA compliance data for business system information as required by Government certification and accreditation authority.

Business system information is any information about the system that is needed for IA compliance.

Examples include but are not limited to security settings, account status, software version and status. The

Contractor shall ensure compliance with IA controls by closing or providing a mitigation solution for open IA controls. IA compliance is subject to current applicable regulations and policy on IA. (A026, A027)

5.4.5 Enterprise Geospatial System Installations and Deployments The Contractor shall perform the tasks necessary to install and deploy approved changes into all environments, including production, while minimizing operational disruptions. (A014)

5.4.6 Enterprise Geospatial System Application and Database Maintenance The Contractor shall perform tasks necessary to maintain the enterprise system at the intended and approved functional and performance level defined by the IGI&S Program. The Contractor shall address issues escalated beyond the Tier 1 level for resolution of difficult application, user and data issues. (A017, A019)

5.4.6.1 Enterprise Geospatial System Application Maintenance

The Contractor shall evaluate proposed infrastructure (hardware/software) changes to the hosting environment. The Contractor shall identify and analyze potential impacts to the enterprise system.

Infrastructure changes include but not limited to hardware upgrades/refreshes, software version upgrades, security patches, hot fixes, and service packs. The Contractor shall evaluate, determine the risks of, provide recommendation for, and successful application of COTS vendor supplied updates and patches into the environment. The Contractor shall maintain a representative model of the production environment in the development environment. The Contractor shall conduct performance analysis of the application and environment and provide recommendations for optimization and performance tuning to improve performance and capacity. The Contractor shall provide technical guidance to the hosting team pertaining to system architecture and best practices. The Contractor shall provide solutions to approved system change requests submitted by the Government. The Contractor shall follow established change management procedures so that all changes required by the Government are recorded and executed according to the change management process. The Contractor shall ensure compliance with the appropriate Government change and configuration management policies. The Contractor shall ensure all changes are recorded in the appropriate Government change management system. The Contractor shall create, update, and modify application code and configuration files as necessary to adopt approved system changes. The Contractor shall evaluate and correct application bugs as they are identified during the life of the contract. The Contractor shall document the cause and provide a resolution to each identified bug.

The Contractor shall ensure all modified objects are checked out from source control and not from operational environments. The Contractor shall provide technical guidance to the hosting team pertaining to system architecture and best practices. (A017, A019, A020)

5.4.6.2 Enterprise Geospatial System Database Management

The Contractor shall maintain the functionality of the spatial database(s), focusing on maintaining data integrity, data replication and the user account management framework. The Contractor shall provide the Government with recommendations and best practices for data integrity. The Contractor shall maintain functionality of all Oracle Interfaces in the system, focusing on maintaining the Oracle Identity Management interface, Oracle database links, data management and integrity and Oracle schema management.

The Contractor shall maintain the functionality the imagery component, focusing on ensuring the ability to generate and update Imagery Services. The Contractor shall provide technical guidance to the hosting team pertaining to system architecture and best practices.

The Contractor shall maintain the functionality of the ArcGIS Server, focusing on maintaining the fault tolerant architecture, functionality of the server software, client software and support of new features and architectures that are the result of patches and upgrades.

The Contractor shall maintain the functionality of storage processes, focusing on bulk upload processes, web caches, Imagery and storage optimization. The Contractor shall provide the Government with recommendations and best practices for geospatial related file storage. (A017, A019, A020)

5.5 CONTRACT DATA REQUIREMENTS

5.5.1 Monthly Status Reports (MSR). (A001)

The Contractor shall provide monthly status or progress reports that include cost incurred for the reporting period and cumulative for the task order, hours worked, systems and/or services delivered, and weekly progress status. The MSR shall detail the status of execution for each task to the TPOC and COR.

The Contractor shall also provide a summary of meetings and trips during the reporting period.

5.5.2 Management Plan. (A002)

The Contractor shall provide a management plan that, at a minimum, describes the management approach to performing the work required under the task order, identification of key personnel and subcontractors including their documented training and professional experience required to support the task. The management plan shall include potential risks and mitigation strategies. The project management plan shall include a project plan and in MS Project format (reference 5.5.3). The Contractor shall update the MS Project file weekly. The Government will review and provide written revisions and the Contractor shall prepare a Final Management plan incorporating Government comments and present to the Government at a Final Coordination Meeting within (30) days of award of a task order.

5.5.3 Project Plan. (A003)

The Contractor shall provide a Project Plan that details all tasks associated with the assumption/continuation of existing IGI&S services and the implementation of IGI&S services at installations, regions, and HQDA. The Project Plan shall include a project schedule detailing milestones and identifying all critical path items to ensure that both Government and Contractor personnel are resourced to support the schedule. This shall include Gant charts or other project management tools.

5.5.4 Final Report. (A028)

The Contractor shall submit a final report to…