AMENDMENT 0001 TO RFQ W58D2M22Q0012 20220318.pdf

0011718645-0001

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The puirpose of this amendment is:

1. To provide responses to the qujestions submitted under subject RFQ W58D2M22Q0012..

2. To extendDue Date of RFQ under block 8.

See attached pages for details.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 21

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 18-Mar-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W58D2M22Q0012

X 9B. DATED (SEE ITEM 11)

08-Mar-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

18-Mar-2022

CODE

414TH CSB: PARC AFRICA

ATTN: SEBASTIANA CAPPELLO

VIA DELLA PACE #197

VICENZA (VI) 36100

W912PF 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W58D2M22Q0012

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

QUESTIONS AND ANSWER

Question: Is this a new requirement or is there an incumbent currently in this position?

Answer: This is a new requirement.

Question: Section B, Supplies/Services & Price: CLINS (pg. 3): The CLIN for services to be performed IAC the PWS lists a quantity of 250 and no unit. Can the Government please explain what the Quantity of 250 pertains to?

Answer: The Unit is Days and is found under CLIN’S 0001, 1001, 2001, 3001 as per amendment 0001.

Question: What is the government’s estimate of the total number of work hours in a year required? A year is typically calculated as 2,080 hours. Eleven Federal holidays (88 hours) reduces this requirement to 2,000. A minimum of 10 days (80 hours) of vacation/sick time is typically authorized reducing it further to 1,912 hours. Please confirm or provide a number.

Answer: Paragraph 1.6.5 Hours of Operation: The contractor will have access to the MWR buildings for the purpose of providing services as set forth in this PWS. The Contractor shall coordinate facility usage and known deliverables with the COR within five (5) days after contract award. Facilities will be available during normal duty hours, 0800-1700 hours, Monday through Friday unless an alternate schedule is approved by the COR. Regular work is mostly performed Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Occasionally the contractor may be required to provide the deliverables identified in this PWS. For other than firm fixed price contracts, the contractor shall not be reimbursed when the Government facility is closed for the above reasons. While outside of the office during the specified duty hours, the contractor personnel shall be available by cell phone (provided and maintained by the contractor).

Question: Paragraph 1.2 Education and Experience of the PWS does not state if the individual must be a U.S. citizen.

Please clarify if the individual must be a U.S. citizen.

Answer: The PWS does not specify nationality, and 1.2 Paragraph states the Education and Experience.

Question: Paragraph 1.2 Education and Experience of the PWS states that the individual must have:

a. Education: a minimum of a Master's Degree (from an accredited university) in one of the following fields: Social or behavioral health science; Social or behavioral health education; Community or public health

b. Experience: a minimum two (2) years of experience in all of the following areas:

Substance abuse counseling or behavioral counseling; Family and children's services/advocacy; Organization of community health programs; Written and oral communication to senior leadership.

c. Experience: a minimum one (1) year of experience the following area: Family violence prevention.

Will the government consider a waiver on the education requirement to a Bachelor’s Degree if the individual has more extensive experience? If so, how much experience would be required for a waiver to be considered?

Answer: Must meet all stated requirements as per Paragraph 1.2 Education and Experience.

Question : Paragraph 1.6.5 Hours of Operation of the PWS states, “While outside of the office during the specified duty hours, the contractor personnel shall be available by cell phone (provided and maintained by the contractor).

Will the contractor also be required to be available by cell phone for Emergency Placement or other duties after normal hours?

Answer: Paragraph 1.6.5, states “While outside of the office during the specified duty hours, the contractor personnel shall be available by cell phone (provided and maintained by the contractor).

Question: Paragraph 1.6.5 Hours of Operation of the PWS states, “The contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.”

Please clarify how quickly a backfill/replacement must be available if the contractor is unavailable either due to planned or unplanned absences. For example, a backfill is required if the contractor is unavailable more than 72 hours for unplanned absences or 2-weeks for planned absences.

Answer: Paragraph 1.6.5 states , “The contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.”

Question: Paragraph 1.6.16 Post Award Conference/Periodic Progress Meetings of the PWS states, “The contractor agrees to attend any post-award conference convened by the Contracting activity or the contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5.”

Is the contractor required to attend in person or is teleconference/virtual authorized?

Answer: Meetings are conducted in person, unless prohibited by current COVID-19 restrictions.

Question: Paragraph 5.1 Basic Services of the PWS states, “The contractor shall coordinate and conduct community wide Emergency Program Care awareness programs in order to recruit and train Families willing to provide Emergency Placement.”

Our company has experience with Emergency Program Care programs. Please clarify that the contractor is not responsible for actual placement of children. Also, please clarify that the contractor is not required to visit/inspect homes of candidates for the EPC program.

Answer: In according with Paragraph 5.1 Basic Services, it states“ The contractor shall provide Family Advocacy Prevention Education and administrative services. The contractor shall also teach FAP classes, including but not limited to, family violence prevention and awareness, stress and anger management, parenting, couple’s communication, relationship safety, and FAP program overviews, assist with program special events and perform administrative services, i.e., committee minutes, program evaluations, community appointment orders, and other duties as assigned by the

FAPM.”

In Paragraph 1.2. Background it also states : “The contractor shall provide training in family violence prevention and identification, and assist in teaching FAP required classes. The contractor also has the responsibility for compiling data, coordinating marketing of FAP educational resources and community events, scheduling FAP training for the military components and Family members and general community authorized support services, as well as maintaining FAP records IAW AR 608-18 and AR 25-50. Services shall be performed in support of military personnel, Family members, and Department of Defense (DOD) civilians and their Family members in the USAG Italy Military Community. Coordinate and conduct community wide Emergency Program Care awareness programs in order to recruit and train Families willing to provide Emergency Placement.”

In paragraph 1.3 it also states “The contractor shall not provide clinical counseling services”.

Question: Paragraph 5.8.1 of the PWS states, “When required by the FAPM, the contractor shall provide professional training for Child and Youth Services (CYS) and local schools semiannually and/or upon request, to include two (2) Saturdays in a month, and community educational classes specific to child abuse, teen dating violence, child sexual abuse, stress and anger management, positive parenting, positive couple’s communication., and other FAP educational and training focuses.

If the contractor is required to attend events, briefings or perform duties outside of the normal duty day/hours of operation, will the contractor be provided appropriate compensatory time?

Answer: None is specified in the PWS

Question: The PWS Deliverables Chart does not provide information regarding estimated workload or hours dedicated for each requirement. Total number of work hours required for this position cannot be determined based on the information provided.

Please provide estimated number of hours required for each deliverable. For example, “Mandatory Commander’s briefing – Frequency (1) per month; Prep-time (2) hours;

Answer: In Paragraph 1.6.5 it states the Hours of operation and the CLINS 0001 thru 3002 state the unit of issue of 250 days.

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 21-Mar-2022 11:00 AM to 23-Mar-2022 11:00 AM.

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The unit of issue Days has been added.

CLIN 1001

CLIN 2001

The unit of issue Data Records has been added.

CLIN 3001

SECTION I - CONTRACT CLAUSES

The following have been modified:

PERFORMANCE WORK STATEMENT

Performance Work Statement Army Community Services (ACS) USAG Italy

Family Advocacy Program Education Coordinator Darby Military Community, Livorno, Italy

PART 1

GENERAL INFORMATION

1.0 This is a non-personal services contract providing Family Advocacy Program (FAP) required prevention programs to military personnel, DOD civilians and their family members in the United States Army Garrison Italy Military Community, Darby Military Community. The contractor shall assist in providing FAP knowledge and technical guidance to the USAG Italy Command. The contractor shall assist in developing and publicizing information on the prevention of intimate partner and child abuse, and available services. The contractor shall assist in planning and coordinating a broad Command education and awareness program that complies with AR 608-18, Chapter 3, 3-2. Required Prevention Programs. The contractor shall compile data, coordinate marketing of FAP educational resources and community events, schedule FAP training for the military components and family members and general community authorized support services, and maintain FAP records in accordance with (IAW) Army Regulation (AR) 608-18, 608-1 and AR 25-50.

1.1 Introduction: This is a non-personal services contract providing Family Advocacy Prevention Education services and coordination of services to the Army Community Services (ACS) Family Advocacy Program (FAP), USAG Italy. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor, who in turn is responsible to the Government.

1.2 Education and Experience: To qualify, the contractor shall possess the following combination of education and experience:

Education: a minimum of a Master's Degree (from an accredited university) in one of the following fields:

o Social or behavioral health science;

o Social or behavioral health education;

Experience: a minimum two (2) years of experience in all of the following areas:

o Behavioral counseling;

o Family and children's services/advocacy;

o Organization of community programs;

o Written and oral communication to senior leadership.

Experience: a minimum one (1) year of experience the following area:

o Family violence prevention;

1.2 Background: The contractor shall provide training in family violence prevention and identification, and assist in teaching FAP required classes. The contractor also has the responsibility for compiling data, coordinating marketing of FAP educational resources and community events, scheduling FAP training for the military components and Family members and general community authorized support services, as well as maintaining FAP records IAW AR 608-18 and AR 25-50. Services shall be performed in support of military personnel, Family members, and Department of Defense (DOD) civilians and their Family members in the USAG Italy Military Community. Coordinate and conduct community wide Emergency Program Care awareness programs in order to recruit and train Families willing to provide Emergency Placement.

1.3 The contractor shall not provide clinical counseling services.

1.3.1 Scope: The contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period.

1.3.2 Work Responsibility: The contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The contractor shall conduct work in accordance with this PWS and all applicable United States (U.S.), Italian and local laws, regulations, standards, provisions, and directives. The contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. The contractor shall also provide services to the Family Advocacy Program Manager (FAPM) as outlined below. The contractor shall have access to all ACS/MWR facilities and command training facilities within USAG Italy to fulfill contractual requirements. The contractor shall be available by office phone, email, and cell phone (provided by the contractor) during normal duty hours.

1.3.3 Administrative Responsibility: The contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., Italian and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable List presented in this PWS to the FAPM.

1.4 Functional Areas:

Community Resilience Events/Family Summits Anger/Stress Management Family violence prevention education Assist with Training/Skill Development in Positive Parenting and Couple’s Communication Develop a community playgroup consisting of parents and infants up to 3 years of age or older, as appropriate.

Evaluation of program effectiveness/conduct surveys Assist with Family Advocacy Committee for FAP Program Evaluation Assist with administrative duties associated with the service delivery

1.5 Period of Performance: The Period of Performance shall be for one (1) Base Year of 12 months and three (3) 12-month Option Years. The Period of Performance reads as follows:

Base Year: 1 May 2022 – 30 April 2023 Option Year One: 1 May 2023 – 30 April 2024 Option Year Two: 1 May 2024 – 30 April 2025 Option Year Three: 1 May 2025 – 30 April 2026

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: RESERVED

1.6.2 Contractor Management: The contractor shall perform continual management of the functional areas contained in this PWS and be physically present on-site during normal duty hours. The contractor shall conduct overall management coordination and shall be the central Point of Contact (POC) with the Government for performance of all work under the PWS. At the Post Award conference (PAC), the Contractor shall submit to the COR, in writing, the name, title, office, and mobile telephone number of the contractor personnel. A Contractor employee shall be designated to act as an alternate for the contractor personnel when work is being performed outside of duty hours, or during the individual absence. Both the contractor personnel and the Alternate, shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract.

1.6.3 NOT USED.

1.6.4 Meetings, Conferences, and Briefings: The contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The contractor or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.6.5 Hours of Operation: The contractor will have access to the MWR buildings for the purpose of providing services as set forth in this PWS. The Contractor shall coordinate facility usage and known deliverables with the COR within five (5) days after contract award. Facilities will be available during normal duty hours, 0800-1700 hours, Monday through Friday unless an alternate schedule is approved by the COR. Regular work is mostly performed Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Occasionally the contractor may be required to provide the deliverables identified in this PWS. For other than firm fixed price contracts, the contractor shall not be reimbursed when the Government facility is closed for the above reasons.

While outside of the office during the specified duty hours, the contractor personnel shall be available by cell phone (provided and maintained by the contractor).

The contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Recognized Holidays: The contractor is not required to provide office services on U.S. Federal holidays.

NAME OF AMERICAN HOLIDAY DATE

New Year Day January 1st Martin Luther King Memorial Day 3rd Monday in January President Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11 th Thanksgiving Day 4 th Thursday in November Christmas Day December 25 th

1.6.7 Training Holidays: USAREUR/ USAG Italy has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled for after the training holiday.

1.6.8 Quality Control: The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which she/he assures herself/himself that the work complies with the requirement of the contract. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements. The contractor shall provide a QCP plan in accordance with performance work standards within 30 days of contract award. The QCP plan will be reviewed monthly with the FAPM for compliance. The QCP plan will include, but is not limited to: how training will be scheduled, how training will be tracked, how training will be delivered, how training will be documented. After acceptance of the QCP plan, the contractor shall receive the COR’s acceptance in writing of any proposed change to the QCP plan.

1.6.9 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract shall be performed at the Army Community Service at Darby Military Community.

1.6.11 Type of Contract: The Government intends to award a Firm-Fixed Price contract (FFP).

1.6.12 Security Program: Contractor personnel performing work under this contract are required to obtain or maintain a security clearance and therefore must be a United States citizen. The contractor shall consent to, and complete the forms for the following background checks: Army Central Registry, Criminal Investigative Division (CID) Central Records Check, Installation Military Police, Army Alcohol and Substance Abuse Program, Civilian Misconduct Action Authority, and have initiated the Child National Agency Check with Inquiries (CNACI), which includes fingerprinting. The contractor will be allowed to begin their work under the Line of Sight Supervision (LOSS) prior to CNACI clearance. These background checks will verify that the contractor has not been identified as a perpetrator of family violence or other assaultive behavior. Award shall not be made to an Offeror who fails to receive a security clearance or fails any of the background checks.

1.6.13 Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.14 Key Control: The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced, and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QCP plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the COR, re-key or replace the affected lock or locks. However, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor. The contractor shall prohibit the use of Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP plan.

1.6.15 Special Qualifications:

1.6.15.1 AT Level I Training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas will complete AT Level I awareness training within 15 calendar days after the contract start-date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned, within two calendar days after training is completed by all employees and subcontractor personnel. AT Level I awareness training is available online at https://atlevel1.dtic.mil/at.

1.6.15.2 Access and General Protection/Security Policy and Procedures. The contractor and all associated sub-contractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.15.3 iWATCH/iSALUTE Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR within 30 calendar days after the contract is awarded.

1.6.15.4 DFARS 252.225-7043 clause will be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor's compliance with combatant commander and subordinate task-force commander policy and directives.

1.6.15.5 Contractor Employees Who Require Access to Government Information Systems.

All contractor employees with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCST) at commencement of services, and must successfully complete DOD Information Assurance Awareness training before access to the information system, within 30 days after contract award, and then annually thereafter.

1.6.15.6 IAW AR 530-1, new contractor employees shall complete Level I OPSEC training within 30 calendar days after they report for duty. All contractor employees shall complete annual OPSEC awareness training.

1.6.15.7 Information Assurance (IA)/Information Technology (IT) Training.

All contractor employees and associated subcontractor employees shall complete DOD information assurance awareness training before issuance of network access and annually thereafter, within 30 days after contract award.

All contractor employees working IA/IT functions must comply with DOD and Army training requirements in DODD 8570.01, DOD 8570.01-M, and AR 25-2 within 6 months after being employed.

1.6.15.8 Information Assurance (IA)/Information Technology (IT) Certification.

According to DFARS 252.239.7001, DOD 8570.01-M, and AR 25-2, contractor employees supporting IA/IT functions will be appropriately certified on contract award. The baseline certification as stipulated in DOD 8570.01- M must be completed on contract award.

1.6.15.9 The contractor shall comply with FAR Clause 52.204-2 within 15 days of contract award. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with The Security Agreement (DD Form 441), including DOD 5220.22-M and any revisions, notice of which has been provided to the contractor.

1.6.15.10 Access and General Protection/Security Policy and Procedures: The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures provided by the COR and FAPM. The contractor shall also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contracts, should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.15.11 Child and Spouse Abuse Training: The contractor shall attend and complete training on Child and Spouse Abuse, Identification and Reporting procedures within 15 days after contract award. This training is provided by the Family Advocacy Program.

1.6.16 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post-award conference convened by the Contracting activity or the contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and/or other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.6.17 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor contractor's performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. A Letter of Appointment issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in performance dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.18 The COR must approve of all contractor employees prior to commencing work to ensure they are qualified in accordance with the contract. The contractor shall provide documentation to support that employees are qualified personnel for the duration of Period of Performance, including Options, if exercised. If a current contractor employee becomes unavailable, the contractor shall provide fully qualified replacement personnel that meets all qualifications listed above.

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor is required to wear ACS issued name badge to identify themselves as a contractor.

1.6.21 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.22 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.23 Safety: The contractor shall conform to all safety requirements identified by the COR or ACSD. Contractor shall retain and maintain the local minimum vehicle insurance policy required by law for transport of non- related personnel. Contractor shall comply with all host nation and U.S. laws and local policies; for examples, but not limited to alcohol and controlled substances and driver regulations. Contractor shall be held to the post laws when performing the duties of this contract.

1.6.23.1 Safety Plan and Program: RESERVED

1.6.24 Environmental Compliance: RESERVED

1.6.24.1 Environmental Compliance Plan and Program: RESERVED.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1 Definitions:

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Sub-Contractor - One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the sub-Contractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ACS Army Community Service ACSD ACS Division Chief AR Army Regulation CID Criminal Investigative Division COB Close of Business COR Contracting Officer Representative COTR Contracting Officer's Technical Representative CTS Client Tracking System

DA Department of the Army DOD Department of Defense DV Domestic Violence EPC Emergency Placement Care EPCC Emergency Placement Care Coordinator FAP Family Advocacy Program FAPM Family Advocacy Program Manager IAW In Accordance With IPV Intimate Partner Violence KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SWS Social Work Services SOP Standing Operating Procedure TE Technical Exhibit USAREUR United States Army Europe WAWF Wide Area Work Flow ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Training:

3.1.1. AT Level I Training.

3.1.2. Access and General Protection/Security Policy and Procedures

3.1.3. iWATCH/iSALUTE Training

3.1.4. DFARS 252.225-7043

3.1.5. Army Training Certification Tracking System (ATCTS)

3.1.6. Level I OPSEC Training

3.1.7. Information Assurance (IA)/Information Technology (IT) Training.

3.1.8. Information Assurance (IA)/Information Technology (IT) Certification.

3.1.9. FAR Clause 52.204-2

3.1.10. Family Advocacy Child and Domestic Abuse Training

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The contractor shall have access to the ACS telephone/fax for local and long distance calls, a photocopy and scanning machine, and printers to meet contract deliverables. Child safety seats and booster seats will be provided for secure transportation of children. The Government will provide basic materials for contract completion (paper, pens, tape, binders, etc.).

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Items and Responsibilities:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: RESERVED.

4.3 Materials: RESERVED

4.4 Equipment: RESERVED

PART 5

SPECIFIC TASKS

5.1 Basic Services: This contract is to provide services to the Family Advocacy Program Manager (FAPM) in support of the Army Community Service (ACS) Family Advocacy Program (FAP). The FAPM is responsible for ensuring every member of the USAG Italy community has access to family violence education and referrals to Victim Advocacy services for victims of family violence (child abuse, spouse abuse) in accordance with (IAW) Army Regulation (AR) 608-18, AR 608-1, and AR 600-20 Chapter 8. The contractor shall provide Family Advocacy Prevention Education and administrative services. The contractor shall also teach FAP classes, including but not limited to, family violence prevention and awareness, stress and anger management, parenting, couple’s communication, relationship safety, and FAP program overviews, assist with program special events and perform administrative services, i.e., committee minutes, program evaluations, community appointment orders, and other duties as assigned by the FAPM. The contractor shall coordinate and conduct community wide Emergency Program Care awareness programs in order to recruit and train Families willing to provide Emergency Placement.

5.2 The contractor shall not provide clinical counseling services.

5.3 Recurring Services: RESERVED

5.4 On-Demand Services: RESERVED

5.5 Functional Areas: RESERVED

5.6 Contractor Tasks and Requirements:

5.6.1 The contractor shall become knowledgeable, within 30 days after contract award, with the Family Advocacy Program (FAP) as outlined in the SOP, AR 608-18, AR 600-20 and AR 608-1, and the regulations, procedures, and requirements necessary to perform the services described in the contract. The contractor shall become knowledgeable of mission and organization structures, the USAG Italy chain of command, various community resources and support within the garrison. The COR and the FAPM will provide organizational charts and community resource information.

5.6.2 Qualifications for all key personnel are listed below:

a. Contractor shall apply for installation access no more than 3 working days after contract award date.

b. Contractor shall possess a valid driver’s license for the duration of the contract.

c. Contractor shall have experience in preparing correspondence and maintaining files, and have competent computer skills, not limited to, but including the following: MS Word, Outlook, Excel, Power Point, and Publisher.

5.7 Reporting

5.7.1 Not Used.

5.7.2. The contractor is a mandated reporter of child and domestic violence (DV)/ Intimate Partner Violence (IPV).

The contractor shall report all suspected child abuse or neglect cases or DV cases to appropriate law enforcement, FAP case managers at Social Work Services (SWS), the FAPM, and medical treatment facilities as indicated IAW Army policies. It is not the contractor’s purview to determine whether or not abuse is actually present.

5.7.3 The contractor shall collect and record the following statistics: phone calls, in-person contacts, class attendees, single/multiple contacts, and any other contacts that relate to FAP affairs. These statistics shall be recorded in the Client Tracking System (CTS) weekly and no later than the first day of the month, utilizing the DA Form 5897. The FAPM will confirm entry of statistics into CTS.

5.7.4 Not used.

5.7.5 The contractor shall complete any required reports IAW established protocols and ensure suspense dates are met for any TASKORD or OPORD actions.

5.7.6 The contractor shall maintain rosters, sign-in sheets and statistics for all classes, workshops, briefings, information booth participation, etc. The contractor shall add this information to the CTS. The contractor shall provide standard ACS evaluation sheets to each class attendee for each class, briefing, or service provided and review evaluation sheets for changes and improvement. The contractor shall provide all the evaluation sheets to the FAPM no later than three (3) working days after the event for the FAP accreditation binder. The evaluation sheets shall include, but are not limited to: speaker’s knowledge of subject, did topic affect participants life, were aids helpful, was class too short/long and space for additional comments.

5.8 FAP Training and Community Outreach

5.8.1 When required by the FAPM, the contractor shall provide professional training for Child and Youth Services (CYS) and local schools semiannually and/or upon request, to include two (2) Saturdays in a month, and community educational classes specific to child abuse, teen dating violence, child sexual abuse, stress and anger management, positive parenting, positive couple’s communication., and other FAP educational and training focuses.