DRAFT_PWS_Inside_Plant_Operations.docx

AFGHAN NATIONAL DEFENSE SECURITY FORCES (ANDSF) NETWORK INFRASTRUCTURE IMPLEMENTATION

PERFORMANCE WORK STATEMENT

INSIDE PLANT OPERATIONS (ISP)

APRIL 2016

UNCLASSIFIED//FOR OFFICIAL USE ONLY

UNCLASSIFIED//FOR OFFICIAL USE ONLY Page 11

Table of Contents

2 SECTION 2 REQUIREMENTS, ENGINEERING AND DOCUMENTATION………… 4

2.1 Receiving the Requirements………………………………………………………….. .4

2.2 Government Furnished Equipment (GFE)…………………………………………….. 5

2.3 Engineering the Solution…………………………………………………………… …5

2.4 Installing the Solution……………………………………………………………… …5

2.5 Functionality and Performance Testing……………………………………………… ..6

2.8 Deliverables…………………………………………………………………………. ..6

2.9 Standards………………………………………………………………………………...8

3. SECTION 3 INSIDE PLANT WIRING…………………………………………………...10

4. SECTION 4………..………………………………………………………………………10

4.1 Personnel…..…………………………………………………………………………..10

4.2 Normal Working Hours………………….…………………………………………...10

4.3 Standards of Work…………………………………………………………………

4.4 Personnel Management Standards……………………………………………………11

4.5 Logistics Management Standards…………………………………………………….12

4.6 On-Site Cleanliness…………………………………………………………………...12

5. SECTION 5………………………………………………………………………………….12

5.1 Government Furnished Resources……………………………………………...……12

5.2 Contractor Furnished Resources……………………………………………………..12

6. SECTION 6…………………………………………………………………………………13

6.1 Government Inspections & Quality Assurance……………………………………...13

6.2 Contractor Quality Assurance Plan………………………………………………….13

6.3 Safety of Work………………………………………………………………………13

6.4. Compound/Camp Security…………………………………………………………..13

6.5 Payment……………………………………………………………………………...14

6.6 Translation of Statement of Work…………………………………………………...14

7. SECTION 7……………………………………………………………………………..….14

7.1 Inspection Items……………………………………………………………………..14

7.2 Quality Assurance…………………………………………………………………...14

7.3 Inspection Checklist…………………………………………………………………15

SECTION 1 – INTRODUCTION

1. INTRODUCTION

This is a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract to expand the Inside Plant (ISP) of MoI and MoD networks over the next five years, if the options are exercised. The Contractor (s) shall, in accordance with this Performance Work Statement (PWS), unless stated otherwise, provide all necessary planning, equipment, labor, management, material, personnel and minor construction (to include installing server racks and installing or upgrading power and cooling supporting communications equipment) to perform the work of the task orders issued under this contract. The objective is to expand communications from the Afghan Capital in Kabul down to all the Afghan National Army Garrisons and Afghan National Police locations.

The Contractor must evaluate available network connections that have been built or are currently under installation to ensure efficient interoperability and integration into the existing long haul strategic connectivity of the MOD and MOI networks. The expansion will connect all MoD and MoI units into their existing network hubs.

1.1 REQUIREMENTS

The Contractor shall comply with good business practices and current commercial technology.

Information for Requirements, Engineering, and Documentations are reflected in Section 2.

Information for Standards is reflected in Section 4.

Information for Government and Contractor Furnished Property and services are reflected in Section 5.

Information for General Information is reflected in Section 6.

1.2 CONTRACT TYPE AND PERIOD OF PERFORMANCE

The proposed contract will result in a multiple award, 5 year IDIQ type contract. This is a multiple award IDIQ contract for a base year and four option years each resulting in a total contract capacity over five years. Only Firm Fixed Price Task Orders are authorized under the terms, conditions and pricing of this IDIQ

SECTION 2 – REQUIREMENTS, ENGINEERING, AND DOCUMENTATION

2.1 – RECEIVING THE REQUIREMENT

The Contractor shall receive a requirement to build out or upgrade the inside plant requirements, to connect new sites, wire new or existing facilities, and install drops and/or network equipment under direction from RS EF 5.3 TAA.

2.2 – GOVERNMENT FURNISHED EQUIPMENT (GFE)

The Contractor shall gain the Government’s approval prior to purchasing required equipment to ensure comparability, compatibility, standardization, and training including cabling, network hardware, software, ancillary cables and various items needed to complete the requirement. All network equipment purchased will be TAA compliant to ensure equipment meets security and standardization requirements. All equipment purchased by the contractor shall be title transferred to the ANSDF from Coalition Forces (CF). A complete inventory, to include quantities and serial numbers, shall be provided by the Contractor to the COR to facilitate the title transfer of the equipment. If equipment is GFE, the Contractor shall be required to receive the equipment at the Contractor’s warehouse and to transport, install, setup, and configure the equipment for the project then afterwards provide equipment information to the COR.

NOTE: Contractor shall provide all network equipment (servers, switches, routers and ancillary equipment) required to test and validate network connectivity and infrastructure performance.

2.3 – ENGINEERING THE SOLUTION

The Contractor shall perform a site survey of the location(s) and provide an engineering solution with cost analysis and timeline to include a work breakdown structure and description of how that expansion (new site(s)) will be connected to the MOD or MoI networks. Power will be provided by others but contractor must be prepared to provide portable source in case the site has power deficiencies. Any allied support issues such as inadequate power or cooling shall be identified by the contractor and proposed solutions shall be developed by the contractor for approval by EF 5.3 TAA staff. Several different solutions may be required. EF 5.3 TAA will determine the course of action and which solution to implement, if any; or to re-engineer a comparable solution. It is possible that the Government will request a survey and engineering solution and never implement the solution. A solution must be provided within 7 days after receiving the requirement unless otherwise stated by the Government.

2.4 – INSTALLING THE SOLUTION

The Contractor shall acquire all required equipment per Section 2.2, including fiber cabling, network hardware, software, ancillary cables and other items needed to complete the requirement. The Contractor shall purchase all environmental related items (i.e. HVAC) if the approved solution requires it. The Contractor shall acquire all required items, to include electrical power and environmental items to implement an approved solution as per Section 2.2. The Contractor shall install the approved solution at the site(s). This contract may require minor construction work such as but not limited to conduit work, incidental renovation, electrical work, minor foundations, and trenching in support of the network expansion. This work must be approved by the COR and the Contracting Officer before it is started and will not exceed $100,000 per task order unless approved by the Contracting Officer before it is performed. The Contractor is responsible for transportation and security to the site(s) for installation. The Contractor shall leave the site in a clean and orderly condition. The Contractor shall remove any trash, boxes, old wiring, or any items related to this work upon completion of installation. The Contractor shall be responsible for repairing any damage to property or equipment that occurred as a result of activities exercised within the scope their contracted work.

2.5 - FUNCTIONALITY AND PERFORMANCE TESTING

After installation is complete, contractor shall conduct testing necessary to demonstrate full functionality and performance of the network. This testing will be coordinated and administered by ANDSF Network Operations Center (NOC) staff.

2.6 – DOCUMENTING THE NETWORK

The Contractor shall provide weekly updates to EF 5.3 TAA (in English), ANA, MOD G6 and MoI ICT (in Dari) on work done for each requirement. Upon completion of the work the Contractor shall provide as-built floor plans with a network layout overlay, and a list of equipment installed with serial numbers, if applicable. Updates may also include but are not limited to overall architecture drawings, network utilization reports, and photographs of the installation and related work. Weekly updates will be done in MS Word or compatible formats and will include an updated work break down structure to show timelines to completion. All updates including drawings will be provided by e-mail to the designated COR.

2.7 -- MAINTENANCE STANDARDS

All equipment will be repaired to a safe and serviceable condition in accordance with manufacturer’s specifications. All repair/replacement parts will be manufacturer original replacement parts or manufacturer authorized replacement parts. All repairs will be completed in the fastest most efficient manner. All repairs will be documented. All equipment will be inspected, and maintained in a safe and serviceable condition in accordance with manufacturer’s specifications and standard industry practices. Preventative maintenance will be conducted in accordance with manufacturer’s guidelines. Any faults shall be repaired immediately within 24 hours of findings. All preventative maintenance must be documented. Any planned network outage for maintenance must be coordinated with the MOD (G6) and the MoI ICT, affected Corps G6 Officers and ICT Officers (if applicable) via an Authorized Service Interruption process that the Contractor shall establish with the respective Network Operations Center (MoD or MoI).

2.8 -- DELIVERABLES

The Contractor shall obtain Government approval on all deliverables. A deliverable will be deemed acceptable when the Government determines that it includes all of the elements of the required work. All deliverables received from the Contractor shall become the property of the Government and should be free of all company logos, symbols, or any other proprietary information. The Contractor shall propose a schedule for the submission of the deliverables.

2.8.1 PROJECT SCHEDULE

The Contractor shall propose a detailed project schedule as a part of the delivery order, reflecting the submission of deliverables, the total number of days to complete this effort, and will be updated based on the actual award date. The schedule will be event driven with each milestone predicated upon the successful completion of its predecessor. The Government will be the final approval authority for all meeting dates. The schedules will be provided in Microsoft Project 2007 (or most current version) format.

2.8.2 MONTHLY STATUS REVIEWS (MSR)

All MSRs will be delivered within five working days of the previous month and will contain a review of work done in the previous month including; running percentage of cable paths completed; number of buildings terminated/tested; special work and/or coordination completed. This information will be identified by geographical locations as specified by the Government. The MSR will also contain information covering the same areas for work to be completed the following month. The Contractor shall also provide a Red, Green, Amber indication for how work is proceeding in each of these areas.

2.8.3 PROJECT DRAWINGS

Throughout the inside plant installation process, the Contractor shall maintain an up to date copy of all changes made to the original project design drawings. The Contractor shall, upon completion of the final work, furnish two sets of the project design drawings depicting the actual installation and final network configuration for the types of drawings specified below. One copy of the drawings (hardcopy) will be provided to EF 5.3 TAA and one set to either MoD GSG6 or MoI ICT, depending on project site.

2.8.4 INSIDE PLANT

For projects that include ISP, drawings will be developed and updated to reflect actual installation.

2.8.5 RACK FACE ELEVATIONS

Rack face elevations will be updated to reflect the vendor-selected equipment and location of all fiber interface equipment.

2.8.6 NETWORK DIAGRAM

The network diagram will be updated to reflect actual fiber installation.

2.8.7 PLANT-IN-PLACE DRAWINGS

The Contractor shall also provide an updated version of the site PIPDs that includes all work installed under this project as depicted on the updated drawings. The Contractor shall deliver the updated PIPDs to the government no later than 30 days after completion of the implementation at the site.

2.8.8 EQUIPMENT INVENTORY

The Contractor shall provide a finalized list of any hardware, software, media, firmware (HSMF) installed and include physical location, serial numbers of each hardware item, dip switch settings, strappings, plus a list of software to include version number, and any other associated documentation. This information must be provided to both EF 5.3 TAA, MoI ICT and/or MOD G6.

2.8.9 DELIVERABLES FORMAT AND DISTRIBUTION

2.8.9.1 DELIVERABLES FORMAT

The Contractor shall provide documents in the following formats. Documents will be delivered in hard copy and electronic format utilizing the following applications:

AutoCAD 2010 (or current version) Microsoft Project 2007 (or current version) The Contractor shall provide “D” sized (22” x 34”) hard copies of all drawings in color on white paper.

The Contractor shall provide monthly electronic reports in English and Dari on the status of the network to the EF 5.3 TAA and MOD G6/MoI ICT. The following represents the minimum detailed reports required:

- Project Management Status (Weekly): Contractor shall provide a weekly status report including Gant Charts plotting progress and schedule status to the Government until all installations have been accepted by the Government.

-Monthly Summary Report: Summary report over the last month indicating all new connections, etc.

-Authorized Service Interruption (Emergency or normal) (UPON EVENT): Notification report to the MOD G6/MoI ICT, affected units and EF 5.3 TAA.

The Contractor is responsible for translating all reports into Dari for MOD G6/MoI ICT.

2.8.9.2 DELIVERABLES DISTRIBUTION

Deliverables will be provided to the following organizations in the quantities specified.

* EF 5.3 TAA: 2 electronic or CD-ROM copies

* MoI ICT or ANA G6: 2 electronic or CD-ROM copies and 2 paper copies Dari language will be used in addition to English on deliverables for the MoD/MoI.

2.9 -- STANDARDS

The Contractor shall follow ANSI/IEEE/TIA/EIA/ETL standards.

2.9.1 EQUIPMENT ROOM (FIBER CONNECTION ROOM)

An equipment room is a special-purpose room that provides space and maintains a suitable operating environment for large communications and/or computer equipment. Equipment Rooms (ER) differ from Telecommunications Rooms (TR) in that ERs are generally considered to serve a campus/base, whereas the TRs serve a floor area of a building.

The fiber connection equipment should be co-located on the ground floor or basement with the current network equipment. The entire system is there to provide communications cable backbone/distribution system and Main Distribution Frame (MDF).

Other active equipment may include fiber optic, satellite and microwave equipment.

NOTE: Do not locate the fiber switch equipment in a location that is subject to water infiltration, steam infiltration, humidity from nearby water/steam, heat, and any other corrosive atmospheric or adverse environmental conditions.

In addition to the fiber and telecommunications equipment/ cabling, the equipment room must include space for any environmental control equipment, power distribution/conditioners, and uninterruptible power supply (UPS) systems that will be installed.

The Uninterruptible Power Supply (UPS) should be environment friendly and inside the Equipment Room. It should have a year-round Heating, Ventilating, and Air-Conditioning (HVAC) climate control for the sensitive electronic equipment.

The equipment room must be locked with controlled access.

2.9.2 INSIDE PLANT INFRASTRUCTURE

2.9.2.1 Inside Plant (ISP) Cables

Connect all systems that will interface with the fiber termination equipment and wilexpand the OSP connectivity throughout the building.

2.9.2.2 Telecommunications Room

Telecommunications Room (TR): (AKA: Telephone Closet)

The telecommunications room is a space or area in a user’s building that is designed to provide secure, suitable environment for the installation of cable, telecommunications equipment, and termination and cross-connect facilities. The telecommunications room is the point where the base backbone cabling interfaces to the buildings horizontal cabling (copper and fiber optic cables).

The telecommunications room is a floor serving distribution facility for horizontal cabling. A telecommunications room is required for each floor if the building has multiple floors and each should be vertically aligned over each other connected with a minimum of two 4” riser conduits.

The telecommunications room must be dedicated to the telecommunications function and related support facilities. Equipment not related to the support of telecommunications such as piping, duct work, and distribution of building power should not be located in, or pass through the telecommunications room.

The telecommunications room must be equipped with adequate electrical power which is normally 20A protected branch circuits for equipment, non-switched 3-wire alternating current duplex outlets for equipment, and separate continence outlets for test equipment/tools. All outlets must be non-switched (outlet power must not be controlled by a wall switch which may lead to inadvertent loss of service).

The telecommunications room must be locked with controlled access. Spare keys must be provided to a MoD/MoI G6 representative.

The Contractor shall consider the aesthetics of the building when choosing materials for inside plant work. Unpainted open metal trays are not suitable for use in Headquarters buildings and other office space.

SECTION 3: INSIDE PLANT WIRING

The purpose is to provide network setup inside a given building to enable the use of end user devices, network switches, routers, and wireless bridge equipment to include terminal devices as required.

The Contractor shall acquire all required equipment as per Section 2.2, to transport, install, configure and setup all inside plant wiring and required network equipment to validate and test connections provided in this contract. The Contractor shall work with the current Network Administrators and System Administrator personnel to perform initial setup of all equipment.

This may include but is not limited to acquiring all required equipment as per Section 2.2 and setup of SDH switches, power stabilizers, UPS, Fiber Cables that connect to the MoD and MoI networks.

SECTION 4 – STANDARDS

4.1 - PERSONNEL

At minimum the Contractor shall be expected to provide a Project Manager to work closely with EF 5.3 TAA and MoD/MoI staffs (as required) on this contract.

The Project Manager will have overall responsibility for this contract. He/she controls and coordinates all work performed by the engineers, technicians and with any outside organizations supporting the project. The Project Manager will act as the single point of contact for the Contractor for all information regarding project updates and status. This will be done through weekly status updates and monthly program management reviews. He/she must have a minimum of 4 years of experience in managing networking project to include overseeing network design, installation and configuration of large scale multi-service networks. He/she must be experienced in the planning, implementation, troubleshooting, maintenance and administration of network hardware/software solutions using element managers, network analyzers, monitoring tools and various automated techniques. He/she must also be experienced in consulting with project teams and end users on network requirements and inside plant infrastructure to ensure it meets industry standards. The applicant must be experienced in the development and maintenance of enterprise network policies and procedures. The Project Manager should have at least 6 months experience working in Afghanistan.

The Project Manager’s cell phone and other contract information will be provided to the COR.

4.2 - NORMAL WORKING HOURS

Normal working hours are 8am to 5pm, Saturday thru Thursday.

RECOGNIZED HOLIDAYS (Actual dates slightly vary each year) 21-22 Mar- New Years 21 Apr- Mohammad’s B-day 28 Apr- The Victory Day of Islamic Revolution 19 Aug- Independence Day 9 Sep- Masood’s Day 18 Sep- Parliamentary Elections 4 Oct- 1st Day of Ramadan 3-5 Nov- Eid Days 8-11 Jan -Big Eid 9 Feb - Ashura Day

4.3 - STANDARDS OF WORK

All work performed, materials and task data to be submitted under this contract will be made available for inspection and acceptance by the COR. The Contractor shall maintain clean, professional, and organized facilities. All installations and maintenance will be conducted in a professional manner with respect to operational impact and current situations. The Contractor shall provide a sufficient number of personnel with the experience and knowledge to meet all requirements. The Contractor shall have in place an interconnected management information system that allows for effective tracking of installations, network status at any time, outage tracking, and key reports critical to the operation of the MoD and MoI Networks. The Contractor shall follow best industry standards of practice with regards to all network operations, network systems administration, systems and network security.

The Contractor shall use Microsoft Project or similar software for project management tracking and schedule management.

Equipment standards – All network equipment selected will be TAA compliant and also be Dell and Cisco compatible.

All servers will be of the same manufacturer and compatible with Windows 2013 (or more current version as agreed upon with the COR) server software, unless otherwise directed.

4.4 - PERSONNEL MANAGEMENT STANDARDS

The Contractor shall have a comprehensive personnel management plan that will support the requirements and clearly identifies key personnel name, position, and responsibilities. The organization structure should, at the minimum, identify the prime Contractor and any subcontractor (s), executive managers, site managers, and contract administrative personnel as well as a reliable form of communication. Key personnel must comply with the following criteria:

4.5 - LOGISTIC MANAGEMENT STANDARDS

The Contractor shall develop and maintain production schedules and costing data as well as track and report status of all equipment and material orders.

The Contractor shall develop and provide to the Government technical drawings of as-builds to all network aspects including wire diagrams, power diagrams, circuit diagrams, building drawings, enclosure drawings, and physical drawings, etc. These drawings become property of the Government after contract fulfillment.

The Contractor is responsible for all shipping, handling, customs, and storage requirements.

4.6 - ON SITE CLEANLINESS

When making on-site repairs, the Contractor shall maintain the work area in a neat, orderly, and safe condition at all times. The Contractor shall remove all tools, supplies, equipment and debris upon completion of work. The Contractor shall be responsible for repairing any damage to property or equipment that occurred as a result of activities exercised within the scope their contracted work.

SECTION 5 - GOVERNMENT FURNISHED PROPERTY AND SERVICES

5.1 - GOVERNMENT FURNISHED RESOURCES

The US Government WILL NOT provide equipment, facilities, manpower, supplies, living quarters, services, security or other life support requirements for fulfillment of this contract.

5.2 - CONTRACTOR FURNISHED RESOURCES

The Contractor shall acquire all required equipment per Section 2.2, for software, software licenses, tools, consumables, etc. as outlined above.

The Contractor shall provide all facilities and life support for their personnel.

The Contractor shall provide all security at their facilities and for their personnel.

The Contractor is responsible for all utilities (trash removal, electric, water, sewage, etc.) required.

The Contractor is responsible for all transportation of their personnel and all travel expenses of their personnel. The Contractor is responsible for all badges and vehicle passes for their personnel and vehicles. The Contractor shall provide any training or certification required for their employees.

SECTION 6 - GENERAL INFORMATION

6.1 - GOVERNMENT INSPECTIONS & QUALITY ASSURANCE

The COR/Government will evaluate and monitor installations/repairs for quality and timeliness and ensure the Contractor is adhering to the referenced standards and practices. At a minimum, the COR will verbally provide to the Contractor an assessment of the services rendered. In the last week of each month, the COR will provide the Contractor a written assessment of services rendered based on personal observation and unit feedback. The COR may employ any of the following validation methods in conducting evaluation of services provided.

6.2 - CONTRACTOR QUALITY ASSURANCE PLAN

The Contractor shall provide a quality assurance plan for work to be performed under this contract. The Contractor shall perform Quality Assurance (QA) on all Contractor-installed material, equipment, cable systems, and power systems IAW best commercial practices. The Contractor QA will report any discrepancies between what was ordered and what is delivered/ implemented or performed to the Government IPT Lead and QA within 1 day of discovery for resolution. No material proposed may be substituted with an alternate product unless approved by the Government prior to delivery. The Contractor shall correct all deficiencies reported by the COR, who will inspect the Contractor’s work. The Contractor shall issue a QA certification statement to the Government to validate that the installed system is free from installation deficiencies and defects for the support service period selected. This statement will also certify that Government documented Contractor defects have been corrected and will be submitted prior to submission of the final Systems Acceptance.

6.3 - SAFETY OF WORK

The Contractor shall conduct safe operations at all times and is responsible for the safety of their workers. The US Government will not be held responsible for accidents and/or deaths of the Contractor’s workers through the Contractor’s actions.

6.4 - COMPOUND/CAMP SECURITY

The Contractor shall obtain installation access passes through the MoD G6 and MoI ICT. The Contractor shall be responsible for the control and accountability of workers brought on site. All Contractor employees will be required to meet the MoD and MoI requirements for access to an installation before entering the site, and to display any issued badge at all times while on the site. When performing on-site maintenance, Contractor employees shall adhere to all MoD and MoI rules pertaining to escort, cameras, video equipment or cell phones with cameras.

6.5 - PAYMENT

Payment will no longer be accepted manually. All payment needs to be submitted through the Wide Area Workflow (WAWF) tool.

6.6 - TRANSLATION OF STATEMENT OF WORK

The US Government will not provide a translated version of this Statement of Work. The US Government will not be held liable for any discrepancies between any translated version and the English version. In all cases of dispute, the English version will be the official language of the contract language. It is the responsibility of the Contractor to verify any translation.

SECTION 7 - GOVERNMENT QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

The COR/Government will evaluate and monitor for quality, timeliness and ensure the Contractor is adhering to the referenced standards and practices. At a minimum, the COR will verbally provide to the Contractor and assessment on the services rendered. In the last week of each quarter, the COR will provide the Contractor a written assessment of services rendered based on personal observation and unit feedback. The items listed in this PWS will be considered during the evaluation determination, in addition the COR may employ any of the following validation methods in conducting evaluation of services provided.

7.1 - INSPECTION ITEMS

The following is a list of items that will be considered when evaluating services provided by the provider:

7.2 - QUALITY ASSURANCE

The Government reserves the right to have representatives conduct random site inspections on sites with GFE to conduct assessments and quality control of the site. The Contractor shall perform Quality Assurance (QA) on all Contractor-installed material, equipment, cable systems, and power systems IAW best commercial practices. The Contractor QA shall report any discrepancies between what was ordered and what is delivered/ implemented performed to the Government COR within 1 day of discovery for resolution. No material proposed may be substituted with an alternate product unless approved by the Government prior to delivery. The Contractor shall correct all deficiencies reported by the COR who will inspect the Contractor’s work. The Contractor shall issue a QA certification statement to the Government validating that the installed system is free from installation deficiencies and defects for the support service period selected. This statement will also certify that Government documented Contractor defects have been corrected and will be submitted prior to submission of the final Systems Acceptance. Performance meetings will be held monthly, or as requested by the COR, or the Contractor.

7.3 - INSPECTION CHECKLIST

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